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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115211 Views

27 replies

4 likes

  • 115211 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231624 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231624 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591103 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485587 Views

580 replies

42 likes

Account
Free
  • 485587 Views
  • 580 replies
  • 42 likes

Unable download spotify app

I used to have the app on my phone but it has now deleted itself and will not download. I'm a premium member so it's pretty annoying not being able to use it when I'm paying for it! Thanks for reading

Casual Listener

I used to have the app on my phone but it has now deleted itself and will not download. I'm a premium member so it's pretty annoying not being able to use it when I'm paying for it! Thanks for reading

Dreadlord

Community Legend

698 Views

4 replies

0 likes

  • 698 Views
  • 4 replies
  • 0 likes

Spotify delete my musics offline to restart my device

After restart my device for the third time, spotify delete my musics offline. Before this not happening. How fix it?ThanksDevice - S7 edgeAndroid - 6.0.1Spotify - 6.0.0.864 armV7

Newbie

After restart my device for the third time, spotify delete my musics offline. Before this not happening. How fix it? Thanks Device - S7 edge Android - 6.0.1 Spotify - 6.0.0.864 armV7

365 Views

0 replies

0 likes

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Long running bugs – on purpose?

There are things going on with Spotify that I can find posts about from years ago that have never been fixed... I wondered if that's on purpose in some cases? On the Mac client it's very difficult to find local files. It's possible, but unnecessarily...

Roadie

There are things going on with Spotify that I can find posts about from years ago that have never been fixed... I wondered if that's on purpose in some cases?   On the Mac client it's very dif...

523 Views

0 replies

0 likes

  • 523 Views
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Superuser Contribution Album Art & Images Not Displaying

I have a HTC One M7 running Android 5.0.2. When I am using my 4G mobile network, images and album art do not load. On Wifi it works fine. Any suggestions to fix this?

Regular

I have a HTC One M7 running Android 5.0.2. When I am using my 4G mobile network, images and album art do not load. On Wifi it works fine. Any suggestions to fix this?

navaira

Roadie

8867 Views

20 replies

1 likes

  • 8867 Views
  • 20 replies
  • 1 likes

Spotify re-downloads my full Offline-music

Hello community, Every two or three weeks, my Spotify-app automatically re-downloads all of my Offline-music, which is about 2k-3k songs. Last time, it happened while I was on holiday, so I didn't have internet access to download the music and my Off...

Casual Listener

Hello community,   Every two or three weeks, my Spotify-app automatically re-downloads all of my Offline-music, which is about 2k-3k songs. Last time, it happened while I was on holiday, so I ...

321 Views

0 replies

0 likes

  • 321 Views
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[iOS][Other] Multi-Select Add/Remove Songs From Music/Queue

If I remove a song from my downloaded (offline) playlist, does that song get removed from my internal memory? I mean, once the song is downloaded it occupies a certain space (MB) in my cellphone, but when I remove it from my playlist does it give me ...

Newbie

If I remove a song from my downloaded (offline) playlist, does that song get removed from my internal memory? I mean, once the song is downloaded it occupies a certain space (MB) in my cellphone, but...

309 Views

0 replies

0 likes

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Help! Someone has linked his f** phone to mine and doesn't let me play mi music !!

Someone has linked his phone to mine and doesn't allow me to play mi music, the app tells me if i want the song to be played in my phone or his, it has become really annoying for me what do i do? How do I make that device to exit my own?!

Newbie

Someone has linked his phone to mine and doesn't allow me to play mi music, the app tells me if i want the song to be played in my phone or his, it has become really annoying for me what do i do? How...

Fritschifisch

Regular

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

default player

Spotify app isn't identified as a music player by my HUAWEI G7-L03 . As a consequence, my headset remote and the remote of my car won't work anymore.Spotify app version 6.0.0.864Rooted android 4.4.4 with emotionUI 3.0 (huawei original)Thanks

Newbie

Spotify app isn't identified as a music player by my HUAWEI G7-L03 . As a consequence, my headset remote and the remote of my car won't work anymore. Spotify app version 6.0.0.864 Rooted android 4....

471 Views

0 replies

2 likes

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  • 2 likes

Spotify stops playing music when headphones fall out of jack stick

HeyHow do i stop Spotify from stopping the music that are playing when headphones are pulled out?

Newbie

Hey How do i stop Spotify from stopping the music that are playing when headphones are pulled out?

Joe

Community Legend

1841 Views

2 replies

0 likes

  • 1841 Views
  • 2 replies
  • 0 likes

Se cierra cuando abro algún juego.

Hola a la comunidad.Resulta que tengo instalada la app de spotify en mi moto g1, pongo para escuchar música y cuando quiero abrir algún juego se me pausa la música y posterior se me cierra la app. Me gustaría saber si hay alguna solución para esto o ...

Newbie

Hola a la comunidad. Resulta que tengo instalada la app de spotify en mi moto g1, pongo para escuchar música y cuando quiero abrir algún juego se me pausa la música y posterior se me cierra la app. ...

AlexeyMachiYT

Newbie

1914 Views

1 replies

0 likes

  • 1914 Views
  • 1 replies
  • 0 likes

black screen

Hi I just can't use my spotify on my phone.There is only a black screen

Visitor

Hi I just can't use my spotify on my phone.There is only a black screen 😞

Nico

Community Legend

1061 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify deletes all my offline music at random moments

Last month it happened and now again. I connect to WiFi to download my discover weekly and suddenly I see Spotify is downloading all my offline music again. I am only using Spotify on my android phone.Thanks

Casual Listener

Last month it happened and now again. I connect to WiFi to download my discover weekly and suddenly I see Spotify is downloading all my offline music again. I am only using Spotify on my android phon...

ekasser11

Newbie

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Login issues

I've changed my password three times in the past two days. I can get Spotify on my laptop but it won't connect with my S5. I have uninstalled the app twice and nothing helps. I'm out of ideas.

Casual Listener

I've changed my password three times in the past two days. I can get Spotify on my laptop but it won't connect with my S5. I have uninstalled the app twice and nothing helps. I'm out of ideas.

Nick_us_us

Casual Listener

585 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Mixably

Hi, Please, do someone know when will be available Mixably on Play Store or for my windows computer ? Thank you ! PS: I don't want to create a second topic, so my second question is: How can we send a note to another person on Spotify ?

Music Fan

Hi,   Please, do someone know when will be available Mixably on Play Store or for my windows computer ?   Thank you !   PS: I don't want to create a second topic, so my second qu...

bataviacosmique

Music Fan

1226 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

"song not available"

Too often Spotify claims "song is unavailable". Most recently trying to listen to the latest release from Major Parkinson.Why is this? Connected, "offline mode" is off, stamina mode for Sony on.Please help!

Casual Listener

Too often Spotify claims "song is unavailable". Most recently trying to listen to the latest release from Major Parkinson. Why is this? Connected, "offline mode" is off, stamina mode for Sony on. P...

tinaauten-US

Newbie

714 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Cannot get HOME SCREEN to come up

When I attempt to go to HOME SCREEN I get an error message saying SOMETHING WENT WRONG. PLEASE RETRY but that doesn't help. I have uninstalled and reinstalled. Still no luck. Help? Thanks!

Casual Listener

When I attempt to go to HOME SCREEN I get an error message saying SOMETHING WENT WRONG. PLEASE RETRY but that doesn't help. I have uninstalled and reinstalled. Still no luck. Help? Thanks!

osornios

Spotify Star

3130 Views

5 replies

0 likes

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  • 5 replies
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Hilfe meine Musik ist aufeinmal doppelt so schnell

Meine musik wird aufeinmal doppelt so schnell wiede rgegeben... Ich weiß leider nicht wieso bitte hilfe

Newbie

Meine musik wird aufeinmal doppelt so schnell wiede rgegeben... Ich weiß leider nicht wieso bitte hilfe

3005 Views

0 replies

4 likes

  • 3005 Views
  • 0 replies
  • 4 likes

Can't share to other spotify users.

I want to share music with some of my (facebook) friends. But i cant share a song everytime i click on share a list of my phone apps appears. Other people get a send to user option but i dont how can i fix this?

Casual Listener

I want to share music with some of my (facebook) friends. But i cant share a song everytime i click on share a list of my phone apps appears. Other people get a send to user option but i dont how can...

stijnvdrl

Casual Listener

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Lost playlists

I uninstalled the spotify appand lost all my playlists

Newbie

I uninstalled the spotify appand lost all my playlists

Nico

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

dont get pin code.

Help me , im indonesian and i want pay the premium with mobile payment. im using indosat cellular and didn't receive any pin code. what must i do? thanks

Newbie

Help me , im indonesian and i want pay the premium with mobile payment. im using indosat cellular and didn't receive any pin code. what must i do? thanks

Dreadlord

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes