Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107318 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217203 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571237 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470682 Views
577 replies
40 likes
Dear everyone, I need help :My app (android) always says that Spotify is offline and thus I can't play music. Although I have a premium account, and I can't access my downloaded playlists. I have updated and re-installed the app multiple times. Any i...
Dear everyone, I need help : My app (android) always says that Spotify is offline and thus I can't play music. Although I have a premium account, and I can't access my downloaded playlists. I have u...
Casual Listener
1001 Views
6 replies
0 likes
Whenever I play a Playlist only 1 or 2 songs play before it just stops. I have to the open the app and press the play the button for it to play the next song. Sometimes it also just stops in the middle of a song. Someone pls help.
Whenever I play a Playlist only 1 or 2 songs play before it just stops. I have to the open the app and press the play the button for it to play the next song. Sometimes it also just stops in the midd...
Casual Listener
1570 Views
2 replies
0 likes
I have been switching between spotify premium and free for about a year as I have needed it and can afford it. But now it works fine on my computer and tablet but whenever I try to play anything on my phone all that happens is a text pop up comes up ...
I have been switching between spotify premium and free for about a year as I have needed it and can afford it. But now it works fine on my computer and tablet but whenever I try to play anything on m...
364 Views
0 replies
0 likes
Hello. My spotify settings are setted to save all songs on a external sd, altought its saving on internal memory.I have tried everything from reinstalling app to formmating sd card.
Hello. My spotify settings are setted to save all songs on a external sd, altought its saving on internal memory. I have tried everything from reinstalling app to formmating sd card.  ...
Casual Listener
473 Views
2 replies
0 likes
Hello,I am running Android 5.1, I have Spotify Student, and I recently updated the app to 5.9.0.774 armV7 and my party mode doesn't allow me to change the mood. This is what I see when I open the party mode (screenshot 1). Then when I click the Turnt...
Hello, I am running Android 5.1, I have Spotify Student, and I recently updated the app to 5.9.0.774 armV7 and my party mode doesn't allow me to change the mood. This is what I see when I open the p...
Newbie
1160 Views
2 replies
0 likes
Hi all,I am new to Spotify and use Facebook to log in. While I can receive music/messages from friends, I cannot share music or send messages to others.When I click share, instead of having a list of recipients I can choose from, I have a list of app...
Hi all, I am new to Spotify and use Facebook to log in. While I can receive music/messages from friends, I cannot share music or send messages to others. When I click share, instead of having a lis...
325 Views
0 replies
0 likes
Soy usuario premium de spotify y descargué mi lista de reproducción para oirla sin conexión pero cada ciero tiempo spotify falla, se detiene la reproducción y debo reiniciar la app.
Soy usuario premium de spotify y descargué mi lista de reproducción para oirla sin conexión pero cada ciero tiempo spotify falla, se detiene la reproducción y debo reiniciar la app.
559 Views
0 replies
0 likes
I cant play the last song when i tripple tap on the middle button on my earphones (jays). The only command is next song when i dubble tap. Help!
I cant play the last song when i tripple tap on the middle button on my earphones (jays). The only command is next song when i dubble tap. Help!
359 Views
0 replies
0 likes
I start downloading my music, but when it finished i close spotify, and when i openned again my music was not downloded, so i have to start downloding it again, but as soon as i close spotify and open again, there is no music downloaded
I start downloading my music, but when it finished i close spotify, and when i openned again my music was not downloded, so i have to start downloding it again, but as soon as i close spotify and ope...
Community Legend
382 Views
1 replies
0 likes
Hi. I listened to hundreds of music in different sections(popular playlist - radio based on my favorite artist and song) BUT i didn't find any new favorite music?? What do you do? What's your idea? Thanks.
Hi. I listened to hundreds of music in different sections(popular playlist - radio based on my favorite artist and song) BUT i didn't find any new favorite music?? What do you...
Newbie
907 Views
1 replies
0 likes
I'm running Spotify on Android 5.0.1 on a Galaxy S4. The app shows the login screen when I open it after some hours without using it and no connection available. How is this app can't do something so simple as reading if I'm already logged in, and le...
I'm running Spotify on Android 5.0.1 on a Galaxy S4. The app shows the login screen when I open it after some hours without using it and no connection available. How is this app can't d...
Casual Listener
552 Views
2 replies
0 likes
Hallo ihr lieben folgendes problem ich bin premium kunde und will mein account ändern. Von facebook weg zu meiner normalen emailadresse leider weiß ich nicht mal wo ich sehe wie ich angemeldet bin. Aus dem forum werde ich auch nicht schlau. Vielen da...
Hallo ihr lieben folgendes problem ich bin premium kunde und will mein account ändern. Von facebook weg zu meiner normalen emailadresse leider weiß ich nicht mal wo ich sehe wie ich angemeldet bin. A...
403 Views
0 replies
0 likes
While listening to song that has already been downloaded to my phone im interrupted by a message asking if i want to continue listen on Z828 or my phone I select the my phone option it continues to play music only to be interrupted and the cycle repe...
While listening to song that has already been downloaded to my phone im interrupted by a message asking if i want to continue listen on Z828 or my phone I select the my phone option it continues to p...
Community Legend
346 Views
1 replies
0 likes
I accidently disliked a song when I meant to like it on one of the radios is there a way for me to fix this?
I accidently disliked a song when I meant to like it on one of the radios is there a way for me to fix this?
Newbie
389 Views
1 replies
0 likes
My issue after the update is: I can still open the app, but it crashes after few seconds of playing. I can't leave it open in the background anf even if the screen goes to the standby mode, spotify will stop on work.I did uninstall it and I cleared e...
My issue after the update is: I can still open the app, but it crashes after few seconds of playing. I can't leave it open in the background anf even if the screen goes to the standby mode, spotify w...
Casual Listener
3150 Views
4 replies
0 likes
Hello. I have an artist on my "artists" tab that I'm not following, and not included in any playlist or album I have at the moment, but for some reason still is listed.Is that a bug? already tried reinstalling the app on both windows and android and ...
Hello. I have an artist on my "artists" tab that I'm not following, and not included in any playlist or album I have at the moment, but for some reason still is listed. Is that a bug? already tried ...
663 Views
0 replies
1 likes
Ok...so I am dumb when it comes to smartphones. I am trying to save my playlists.to the music file on myn phone..that way I dont need to be online to play music. I tried saving it to sd card and I can't find where it went. I try to sync it to my phon...
Ok...so I am dumb when it comes to smartphones. I am trying to save my playlists.to the music file on myn phone..that way I dont need to be online to play music. I tried saving it to sd card and I ca...
Community Legend
374 Views
1 replies
0 likes
I will start playing a song then if I turn off my screen the music stops playing and the app closes off. *Similar to how youtube videos turn off when you turn off your screen. *I do have a premium subscripition
I will start playing a song then if I turn off my screen the music stops playing and the app closes off. *Similar to how youtube videos turn off when you turn off your screen. *I do have a p...
Community Legend
405 Views
1 replies
0 likes
Hey poeple, I have installed Spotify on Android TV, however every time that I use it for several days, the app crahes the whole OS. It seems that clearing the cache solves the issue, but after another several days of usage the issue is reproduced. An...
Hey poeple, I have installed Spotify on Android TV, however every time that I use it for several days, the app crahes the whole OS. It seems that clearing the cache solves the issue, b...
776 Views
0 replies
5 likes
Hi,since I've got my Samsung Galaxy S7 my downloaded songs just get deletet couple of times in a month (now this is the 3rd time this week). I've using Spotify for quiet a long time and never had this problem with my Android Tablets, Pc, or Galaxy S4...
Hi, since I've got my Samsung Galaxy S7 my downloaded songs just get deletet couple of times in a month (now this is the 3rd time this week). I've using Spotify for quiet a long time and never had t...
Roadie
744 Views
2 replies
0 likes
