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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210751 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210751 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561095 Views

78 replies

3 likes

  • 561095 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463031 Views

575 replies

39 likes

Account
Free
  • 463031 Views
  • 575 replies
  • 39 likes

App closing Off

I will start playing a song then if I turn off my screen the music stops playing and the app closes off. *Similar to how youtube videos turn off when you turn off your screen. *I do have a premium subscripition

Newbie

I will start playing a song then if I turn off my screen the music stops playing and the app closes off. *Similar to how youtube videos turn off when you turn off your screen.   *I do have a p...

Joe

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Spotify Crash on Android TV

Hey poeple, I have installed Spotify on Android TV, however every time that I use it for several days, the app crahes the whole OS. It seems that clearing the cache solves the issue, but after another several days of usage the issue is reproduced. An...

Newbie

Hey poeple,    I have installed Spotify on Android TV, however every time that I use it for several days, the app crahes the whole OS. It seems that clearing the cache solves the issue, b...

772 Views

0 replies

5 likes

  • 772 Views
  • 0 replies
  • 5 likes

Solved!! My downloads got deleted

Hi,since I've got my Samsung Galaxy S7 my downloaded songs just get deletet couple of times in a month (now this is the 3rd time this week). I've using Spotify for quiet a long time and never had this problem with my Android Tablets, Pc, or Galaxy S4...

Casual Listener

Hi, since I've got my Samsung Galaxy S7 my downloaded songs just get deletet couple of times in a month (now this is the 3rd time this week). I've using Spotify for quiet a long time and never had t...

ZorkII

Roadie

738 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline mode doesn't play all songs

I just payed for premium and trying to get offline mode working I downloaded my Playlist but some songs won't play and some will but not all the way through. I am on a galaxy note 7 thanks for any help

Casual Listener

I just payed for premium and trying to get offline mode working I downloaded my Playlist but some songs won't play and some will but not all the way through. I am on a galaxy note 7 thanks for any he...

Christiansc50

Casual Listener

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

Album cover Huawei

Hello,I have the Huawei P9 but i can't see the Album Cover from the LockScreen, it's always blue ( like the screenshot below ) ... Do you have a solution ?

Newbie

Hello, I have the Huawei P9 but i can't see the Album Cover from the LockScreen, it's always blue ( like the screenshot below ) ... Do you have a solution ?

jaumepsol

Regular

1119 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Delete downloaded songs

I downloaded a full album and i regret it and want to delete some of the songs, how can i delete the downloaded songs? (Delete the file not just from the playlist)

Newbie

I downloaded a full album and i regret it and want to delete some of the songs, how can i delete the downloaded songs? (Delete the file not just from the playlist)

Bearfootrecords

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Cannot use account ?

Casual Listener

debawe

Regular

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
  • 0 likes

[Android TV] App is stuck on Now playing screen

The Android TV app sometimes gets stuck on the Now Playing screen, such that I can only play songs from the current playlist. Clicking back on the remote does not bring me higher up in the Spotify menu hierarchy as normal. I have not been able to rep...

Newbie

The Android TV app sometimes gets stuck on the Now Playing screen, such that I can only play songs from the current playlist. Clicking back on the remote does not bring me higher up in the Spoti...

1363 Views

0 replies

1 likes

  • 1363 Views
  • 0 replies
  • 1 likes

Solved!! Suggest Music

Hi.Is there any feature in spotify android app to mark some musics as favorites and Spotify suggest musics by them? What is "Top Recomendations For You" in Discover section ?? Thanks

Regular

Hi. Is there any feature in spotify android app to mark some musics as favorites and Spotify suggest musics by them?   What is "Top Recomendations For You" in Discover section ?? &...

Joe

Community Legend

861 Views

4 replies

0 likes

  • 861 Views
  • 4 replies
  • 0 likes

Spotify connect recognize denon device but it doesn't work

Hi! My Spotify Connect recognize the Denon AVR-S700W device but the connection doesn't complete. It works on my friend's IPhone with his account.I' ve purchased a Samsung Galaxy S7 recently but this isn't the problem because i've tried on my wife's S...

Newbie

Hi! My Spotify Connect recognize the Denon AVR-S700W device but the connection doesn't complete. It works on my friend's IPhone with his account. I' ve purchased a Samsung Galaxy S7 recently but thi...

Joe

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Künstler- Radio löschen

Wie kann man das löschen

Newbie

Wie kann man das löschen

541 Views

0 replies

0 likes

  • 541 Views
  • 0 replies
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Solved!! Spotify on Samsung Galaxy S5 Android 6.01 doesn't work

Recentyl I've had some problems with my Spotify Premium on my smartphone. At first I couldn't stop the music as the app crashed when I tried to, and since yesterday, after I downloaded some Android updates, nothing works. When I open the app, I just ...

Casual Listener

Recentyl I've had some problems with my Spotify Premium on my smartphone. At first I couldn't stop the music as the app crashed when I tried to, and since yesterday, after I downloaded some Andr...

misscaloline

Casual Listener

2076 Views

2 replies

0 likes

  • 2076 Views
  • 2 replies
  • 0 likes

Solved!! Storage issue after downloading new app

Several days ago I got an email from Spotify prompting me to download a new app from Google Play due to some security breach. So I went ahead and downloaded it and started to redownload all my old playlists. My Starred playlist, which I use as my pri...

Regular

Several days ago I got an email from Spotify prompting me to download a new app from Google Play due to some security breach. So I went ahead and downloaded it and started to redownload all my old pl...

picckko

Newbie

19363 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Import your own music - search folder? [MIUI8]

Hi,with the latest release 6.0.0.864 when i try to import my own mp3 files, spotify only searches for files in the internal folder, while files on the external sd card are not found. the offline files are correctly stored on the external card though....

Newbie

Hi, with the latest release 6.0.0.864 when i try to import my own mp3 files, spotify only searches for files in the internal folder, while files on the external sd card are not found. the offline fi...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
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Is every Spotify feature for premium users or do I have problem with the app?

I have been using Spotify on my desktop and tablet for month. In the first week of using it I have subscribed for week trial and then I decided to stay on free version. After this trial, there's something wrong with my Android app. I just can't to do...

Casual Listener

I have been using Spotify on my desktop and tablet for month. In the first week of using it I have subscribed for week trial and then I decided to stay on free version. After this trial, there's some...

kuzminov

Casual Listener

864 Views

6 replies

0 likes

  • 864 Views
  • 6 replies
  • 0 likes

I just updated to the new ver. Can't download

I just uploaded to the new version and now I can't download any songs. I click the button but they never download.I also can barely use the app. I open it and go to one page it takes a minute or two to load the page forget about trying to start a son...

Newbie

I just uploaded to the new version and now I can't download any songs. I click the button but they never download. I also can barely use the app. I open it and go to one page it takes a minute or ...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
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This Song is not Available - On all songs

While trying to stream music over the Internet (data not wifi) every song comes up as "This Song is not Available." If I log out and log back in several times it will eventually let me play music. Also if I am on the Internet or using data and playin...

Regular

While trying to stream music over the Internet (data not wifi) every song comes up as "This Song is not Available." If I log out and log back in several times it will eventually let me play music. Al...

Bearfootrecords

Community Legend

789 Views

3 replies

0 likes

  • 789 Views
  • 3 replies
  • 0 likes

Impossible to read 2 album...

(sorry for my english, i'm french :))hello, there is 2 mouth, i have downloaded 2 album : Double **bleep** of the artist Kaaris and Sheguey Vara 2 of the artist Gradur but, there is 21 day maybe, i can't play these two album " the title is indisponib...

Newbie

(sorry for my english, i'm french :)) hello, there is 2 mouth, i have downloaded 2 album : Double **bleep** of the artist Kaaris and Sheguey Vara 2 of the artist Gradur but, there is 21 day maybe, i...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Videos/Shows not appearing

Hey guys, I am trying to watch shows and videos on Spotify Premium on Android and there is no option for it available. I have downloaded the latest version of Spotify but the closest option I have available is Podcasts...please help.

Newbie

Hey guys,   I am trying to watch shows and videos on Spotify Premium on Android and there is no option for it available. I have downloaded the latest version of Spotify but the closest option ...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes