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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6797 Views

0 replies

7 likes

  • 6797 Views
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  • 7 likes

Spotify playback keeps stopping

My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest version of Android.Before I ditch my beloved Spotify, I w...

Newbie

My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest versio...

ameikle

Newbie

630 Views

1 replies

2 likes

Spotify Stops Playback
  • 630 Views
  • 1 replies
  • 2 likes

Spotify won't connect to chromecast audio group

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forever.I've checked the router and the AP client settin...

Casual Listener

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forev...

lisbong

Casual Listener

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution All Songs not loading

Whenever i try to go on all Songs vor all Albums Spotify starts loading but nothing happens it is just loading but it doesn't show anything. I waited for at least 15 mins but nothing would show up.

Casual Listener

Whenever i try to go on all Songs vor all Albums Spotify starts loading but nothing happens it is just loading but it doesn't show anything. I waited for at least 15 mins but nothing would show up.

Pingunah

Casual Listener

17234 Views

11 replies

0 likes

Android 5.1.1
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  • 11 replies
  • 0 likes

Spotify Stops Playing

Brief description of the issue:The issue I'm having is that when I'm listening to Spotify while I'm at work with my bluetooth headset. The playback will either stop at the end of a song and not go to the next until I turn my phone on so that Spotify ...

Newbie

Brief description of the issue: The issue I'm having is that when I'm listening to Spotify while I'm at work with my bluetooth headset. The playback will either stop at the end of a song and not go ...

Joe

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Album unplayable

Album is there but I can't play it! Been having this problem for months and I reported it but no help! MELLOTATION:THE ART OF THINKING is the album!

Newbie

Album is there but I can't play it! Been having this problem for months and I reported it but no help! MELLOTATION:THE ART OF THINKING is the album!

Bittencourt

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Music from "Discoveries of the Week"

Hello, I want to know if it is possible to find music from "Discoveries of the week", but from last week ? I tried all solutions but it is impossible. Spotify can help me or not ?Thanks

Newbie

Hello, I want to know if it is possible to find music from "Discoveries of the week",  but from last week ? I tried all solutions but it is impossible. Spotify can help me or not ? Thanks

420 Views

0 replies

0 likes

  • 420 Views
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Spotify Premium

I have purchased the HTC 10 and I used to have the HTC m8 I have a spotify account on my old HTC m8 and Iam unable to play any songs on my new HTC 10. I did also upgrade to spotify premium on my htcm8 but it still won't let me play my music on my new...

Newbie

I have purchased the HTC 10 and I used to have the HTC m8 I have a spotify account on my old HTC m8 and Iam unable to play any songs on my new HTC 10. I did also upgrade to spotify premium on my htcm...

user-removed

Not applicable

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

How do you remove artists from "your library > artists"?

Hi, I've searched already for an answer but all I could find were people advising to either remove songs or albums from their library and to make sure your not following the artist to remove them but this isnt my problem. How do you remove artists fr...

Casual Listener

Hi,   I've searched already for an answer but all I could find were people advising to either remove songs or albums from their library and to make sure your not following the artist to remove...

Bittencourt

Spotify Star

2141 Views

3 replies

0 likes

  • 2141 Views
  • 3 replies
  • 0 likes

Spotify Radio

Hi there,I'm facing problems when trying to use the Radio feature in Spotify. It seems like keep loading and loading forever. Any idea what went wrong?ThanksZoe

Casual Listener

Hi there, I'm facing problems when trying to use the Radio feature in Spotify. It seems like keep loading and loading forever. Any idea what went wrong? Thanks Zoe

Bittencourt

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Solved!! Start app in playlists view

Is there a way to start the Spotify Android app in the playlists view? Each time I start the app it's three extra steps (Open menu->Your Library->Playlists) to get to the playlists view and this is where I want to start pretty much always. Thanks.

Newbie

Is there a way to start the Spotify Android app in the playlists view?   Each time I start the app it's three extra steps (Open menu->Your Library->Playlists) to get to the playlists vie...

user-removed

Not applicable

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Offline mode stops after a few songs

When I go into offline mode, I can play about 6 or 8 songs before it says that the songs are unavailable so the only way I can listen to my offline songs again is to sign out of spotify, sign back in and select offline mode. Then repeat once it stops...

Newbie

When I go into offline mode, I can play about 6 or 8 songs before it says that the songs are unavailable so the only way I can listen to my offline songs again is to sign out of spotify, sign back in...

522 Views

0 replies

0 likes

mode
unavailable
  • 522 Views
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  • 0 likes

"Disk space full" notification renders App unusable.

Hello Everybody. I am a Spotify Premium User and am having trouble with the application on my mobile (Cubot S308).The Problem is that the "Disk Space is full" message gets displayed constantly and reopens after closing it down within 1 second. I trie...

Newbie

Hello Everybody.   I am a Spotify Premium User and am having trouble with the application on my mobile (Cubot S308). The Problem is that the "Disk Space is full" message gets displayed consta...

Joe

Community Legend

643 Views

5 replies

0 likes

  • 643 Views
  • 5 replies
  • 0 likes

Overnight metallic sound

On a Z5, premium user.Everything was fine when I went to bed (playing as I go to sleep), woke up in the middle of the night and everything has a metallic sounds to it, completely messed up. Helium and slowish? Dunno how else to describe it.Plays fine...

Casual Listener

On a Z5, premium user. Everything was fine when I went to bed (playing as I go to sleep), woke up in the middle of the night and everything has a metallic sounds to it, completely messed up. Heliu...

osornios

Spotify Star

1247 Views

3 replies

0 likes

andriod
distorted sound Sony Xperia Z5
distortion
quality
sound
Sound Quality
  • 1247 Views
  • 3 replies
  • 0 likes

Fest und Flauschig

The Podcast "Fest und Flauschig" doesn't work on my Android Smartphone.I have Samsung Galaxy S2 4.2.2

Newbie

The Podcast "Fest und Flauschig" doesn't work on my Android Smartphone. I have Samsung Galaxy S2 4.2.2

598 Views

0 replies

0 likes

  • 598 Views
  • 0 replies
  • 0 likes

Living room google cast?

Im allowed to have 3 devices running. But lately it seems that this just doesnt work, everytime another device plays, the other shuts off. There is a device called living room google cast. I dont know which device this is nor how to get rid of it. Ma...

Newbie

Im allowed to have 3 devices running. But lately it seems that this just doesnt work, everytime another device plays, the other shuts off. There is a device called living room google cast. I dont kno...

Joe

Community Legend

1226 Views

1 replies

0 likes

devices
googlecast
  • 1226 Views
  • 1 replies
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Pago premium y tengo free

Tengo cuenta premium y ayer me di cuenta que tengo la versión de prueba no puedo escuchar nada de mis playlist ya lo desistanle y nada sigue igual y los de spotify no tienen un numero o un correo para contacto sin mencionar que me hicieron doble carg...

Newbie

Tengo cuenta premium y ayer me di cuenta que tengo la versión de prueba no puedo escuchar nada de mis playlist ya lo desistanle y nada sigue igual y los de spotify no tienen un numero o un correo par...

Claudiasola07

Newbie

857 Views

5 replies

1 likes

Premium
  • 857 Views
  • 5 replies
  • 1 likes

Problems in Galaxy S7 Edge Android APP with memory micro sd 128 GB

HelloI have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory and erases all music I downloaded. HolaTengo un Galaxy...

Casual Listener

Hello I have a Galaxy S7 EDGE, with a micro SD 128GB If the app tell you who has downloaded the music in micro SD, restarting the phone, the user asks me and password, I select the internal memory a...

Prduck

Casual Listener

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Playing wrong songs

Android marshmallow 6 Samsung s7 edge. Spotify free.I choose an album to shuffle ...press shuffle or press on a song on the album, it plays one or two then completely goes off track! I chose email. Good zayn album it played a couple then played maroo...

Casual Listener

Android marshmallow 6 Samsung s7 edge. Spotify free. I choose an album to shuffle ...press shuffle or press on a song on the album, it plays one or two then completely goes off track! I chose email....

elaineeah

Casual Listener

456 Views

1 replies

0 likes

Play Queue Shuffle
  • 456 Views
  • 1 replies
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Stange behavior with 1 Album

This is utterly strange. I have the Album Song for Everyone form Ravi Shankar. It is not avvailable on Spiotify in Austria so I ripped my CD and I cann add a playlist easily on my desktop. However, it remains invisible on my phone. It only happens wi...

Casual Listener

This is utterly strange. I have the Album Song for Everyone form Ravi Shankar. It is not avvailable on Spiotify in Austria so I ripped my CD and I cann add a playlist easily on my desktop. However, i...

Joe

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Can't play in any phones with my account

Can anyone help me why Spotify doesn't work on my phone? I searched for some solution from this community, such like remove SD card, login in other phones, or use other accounts login, none of them works. I used my phone to play Spotify in US and it ...

Casual Listener

Can anyone help me why Spotify doesn't work on my phone?   I searched for some solution from this community, such like remove SD card, login in other phones, or use other accounts login, none ...

avrilsu

Casual Listener

677 Views

4 replies

0 likes

  • 677 Views
  • 4 replies
  • 0 likes