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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111279 Views

26 replies

3 likes

  • 111279 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223844 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223844 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581083 Views

79 replies

3 likes

  • 581083 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478399 Views

577 replies

40 likes

Account
Free
  • 478399 Views
  • 577 replies
  • 40 likes

Can't unfollow/delete an artist

Hello. I have an artist on my "artists" tab that I'm not following, and not included in any playlist or album I have at the moment, but for some reason still is listed.Is that a bug? already tried reinstalling the app on both windows and android and ...

Visitor

Hello. I have an artist on my "artists" tab that I'm not following, and not included in any playlist or album I have at the moment, but for some reason still is listed. Is that a bug? already tried ...

669 Views

0 replies

1 likes

  • 669 Views
  • 0 replies
  • 1 likes

Saving playlists

Ok...so I am dumb when it comes to smartphones. I am trying to save my playlists.to the music file on myn phone..that way I dont need to be online to play music. I tried saving it to sd card and I can't find where it went. I try to sync it to my phon...

Newbie

Ok...so I am dumb when it comes to smartphones. I am trying to save my playlists.to the music file on myn phone..that way I dont need to be online to play music. I tried saving it to sd card and I ca...

Joe

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

App closing Off

I will start playing a song then if I turn off my screen the music stops playing and the app closes off. *Similar to how youtube videos turn off when you turn off your screen. *I do have a premium subscripition

Newbie

I will start playing a song then if I turn off my screen the music stops playing and the app closes off. *Similar to how youtube videos turn off when you turn off your screen.   *I do have a p...

Joe

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Spotify Crash on Android TV

Hey poeple, I have installed Spotify on Android TV, however every time that I use it for several days, the app crahes the whole OS. It seems that clearing the cache solves the issue, but after another several days of usage the issue is reproduced. An...

Newbie

Hey poeple,    I have installed Spotify on Android TV, however every time that I use it for several days, the app crahes the whole OS. It seems that clearing the cache solves the issue, b...

781 Views

0 replies

5 likes

  • 781 Views
  • 0 replies
  • 5 likes

Solved!! My downloads got deleted

Hi,since I've got my Samsung Galaxy S7 my downloaded songs just get deletet couple of times in a month (now this is the 3rd time this week). I've using Spotify for quiet a long time and never had this problem with my Android Tablets, Pc, or Galaxy S4...

Casual Listener

Hi, since I've got my Samsung Galaxy S7 my downloaded songs just get deletet couple of times in a month (now this is the 3rd time this week). I've using Spotify for quiet a long time and never had t...

ZorkII

Roadie

748 Views

2 replies

0 likes

  • 748 Views
  • 2 replies
  • 0 likes

Offline mode doesn't play all songs

I just payed for premium and trying to get offline mode working I downloaded my Playlist but some songs won't play and some will but not all the way through. I am on a galaxy note 7 thanks for any help

Casual Listener

I just payed for premium and trying to get offline mode working I downloaded my Playlist but some songs won't play and some will but not all the way through. I am on a galaxy note 7 thanks for any he...

Christiansc50

Casual Listener

518 Views

2 replies

0 likes

  • 518 Views
  • 2 replies
  • 0 likes

Album cover Huawei

Hello,I have the Huawei P9 but i can't see the Album Cover from the LockScreen, it's always blue ( like the screenshot below ) ... Do you have a solution ?

Newbie

Hello, I have the Huawei P9 but i can't see the Album Cover from the LockScreen, it's always blue ( like the screenshot below ) ... Do you have a solution ?

jaumepsol

Regular

1142 Views

2 replies

0 likes

  • 1142 Views
  • 2 replies
  • 0 likes

Delete downloaded songs

I downloaded a full album and i regret it and want to delete some of the songs, how can i delete the downloaded songs? (Delete the file not just from the playlist)

Newbie

I downloaded a full album and i regret it and want to delete some of the songs, how can i delete the downloaded songs? (Delete the file not just from the playlist)

Bearfootrecords

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Cannot use account ?

Casual Listener

debawe

Regular

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
  • 0 likes

[Android TV] App is stuck on Now playing screen

The Android TV app sometimes gets stuck on the Now Playing screen, such that I can only play songs from the current playlist. Clicking back on the remote does not bring me higher up in the Spotify menu hierarchy as normal. I have not been able to rep...

Newbie

The Android TV app sometimes gets stuck on the Now Playing screen, such that I can only play songs from the current playlist. Clicking back on the remote does not bring me higher up in the Spoti...

1392 Views

0 replies

1 likes

  • 1392 Views
  • 0 replies
  • 1 likes

Solved!! Suggest Music

Hi.Is there any feature in spotify android app to mark some musics as favorites and Spotify suggest musics by them? What is "Top Recomendations For You" in Discover section ?? Thanks

Regular

Hi. Is there any feature in spotify android app to mark some musics as favorites and Spotify suggest musics by them?   What is "Top Recomendations For You" in Discover section ?? &...

Joe

Community Legend

902 Views

4 replies

0 likes

  • 902 Views
  • 4 replies
  • 0 likes

Spotify connect recognize denon device but it doesn't work

Hi! My Spotify Connect recognize the Denon AVR-S700W device but the connection doesn't complete. It works on my friend's IPhone with his account.I' ve purchased a Samsung Galaxy S7 recently but this isn't the problem because i've tried on my wife's S...

Newbie

Hi! My Spotify Connect recognize the Denon AVR-S700W device but the connection doesn't complete. It works on my friend's IPhone with his account. I' ve purchased a Samsung Galaxy S7 recently but thi...

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Künstler- Radio löschen

Wie kann man das löschen

Newbie

Wie kann man das löschen

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

Solved!! Spotify on Samsung Galaxy S5 Android 6.01 doesn't work

Recentyl I've had some problems with my Spotify Premium on my smartphone. At first I couldn't stop the music as the app crashed when I tried to, and since yesterday, after I downloaded some Android updates, nothing works. When I open the app, I just ...

Casual Listener

Recentyl I've had some problems with my Spotify Premium on my smartphone. At first I couldn't stop the music as the app crashed when I tried to, and since yesterday, after I downloaded some Andr...

misscaloline

Casual Listener

2108 Views

2 replies

0 likes

  • 2108 Views
  • 2 replies
  • 0 likes

Solved!! Storage issue after downloading new app

Several days ago I got an email from Spotify prompting me to download a new app from Google Play due to some security breach. So I went ahead and downloaded it and started to redownload all my old playlists. My Starred playlist, which I use as my pri...

Regular

Several days ago I got an email from Spotify prompting me to download a new app from Google Play due to some security breach. So I went ahead and downloaded it and started to redownload all my old pl...

picckko

Newbie

19546 Views

13 replies

0 likes

  • 19546 Views
  • 13 replies
  • 0 likes

Import your own music - search folder? [MIUI8]

Hi,with the latest release 6.0.0.864 when i try to import my own mp3 files, spotify only searches for files in the internal folder, while files on the external sd card are not found. the offline files are correctly stored on the external card though....

Newbie

Hi, with the latest release 6.0.0.864 when i try to import my own mp3 files, spotify only searches for files in the internal folder, while files on the external sd card are not found. the offline fi...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Is every Spotify feature for premium users or do I have problem with the app?

I have been using Spotify on my desktop and tablet for month. In the first week of using it I have subscribed for week trial and then I decided to stay on free version. After this trial, there's something wrong with my Android app. I just can't to do...

Casual Listener

I have been using Spotify on my desktop and tablet for month. In the first week of using it I have subscribed for week trial and then I decided to stay on free version. After this trial, there's some...

kuzminov

Casual Listener

887 Views

6 replies

0 likes

  • 887 Views
  • 6 replies
  • 0 likes

I just updated to the new ver. Can't download

I just uploaded to the new version and now I can't download any songs. I click the button but they never download.I also can barely use the app. I open it and go to one page it takes a minute or two to load the page forget about trying to start a son...

Newbie

I just uploaded to the new version and now I can't download any songs. I click the button but they never download. I also can barely use the app. I open it and go to one page it takes a minute or ...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

This Song is not Available - On all songs

While trying to stream music over the Internet (data not wifi) every song comes up as "This Song is not Available." If I log out and log back in several times it will eventually let me play music. Also if I am on the Internet or using data and playin...

Regular

While trying to stream music over the Internet (data not wifi) every song comes up as "This Song is not Available." If I log out and log back in several times it will eventually let me play music. Al...

Bearfootrecords

Community Legend

808 Views

3 replies

0 likes

  • 808 Views
  • 3 replies
  • 0 likes