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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118793 Views

27 replies

4 likes

  • 118793 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239626 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239626 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600509 Views

79 replies

3 likes

  • 600509 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492940 Views

581 replies

42 likes

Account
Free
  • 492940 Views
  • 581 replies
  • 42 likes

Login issues

I've changed my password three times in the past two days. I can get Spotify on my laptop but it won't connect with my S5. I have uninstalled the app twice and nothing helps. I'm out of ideas.

Casual Listener

I've changed my password three times in the past two days. I can get Spotify on my laptop but it won't connect with my S5. I have uninstalled the app twice and nothing helps. I'm out of ideas.

Nick_us_us

Casual Listener

588 Views

4 replies

0 likes

  • 588 Views
  • 4 replies
  • 0 likes

Solved!! Mixably

Hi, Please, do someone know when will be available Mixably on Play Store or for my windows computer ? Thank you ! PS: I don't want to create a second topic, so my second question is: How can we send a note to another person on Spotify ?

Music Fan

Hi,   Please, do someone know when will be available Mixably on Play Store or for my windows computer ?   Thank you !   PS: I don't want to create a second topic, so my second qu...

bataviacosmique

Music Fan

1246 Views

2 replies

0 likes

  • 1246 Views
  • 2 replies
  • 0 likes

"song not available"

Too often Spotify claims "song is unavailable". Most recently trying to listen to the latest release from Major Parkinson.Why is this? Connected, "offline mode" is off, stamina mode for Sony on.Please help!

Casual Listener

Too often Spotify claims "song is unavailable". Most recently trying to listen to the latest release from Major Parkinson. Why is this? Connected, "offline mode" is off, stamina mode for Sony on. P...

tinaauten-US

Newbie

720 Views

3 replies

0 likes

  • 720 Views
  • 3 replies
  • 0 likes

Cannot get HOME SCREEN to come up

When I attempt to go to HOME SCREEN I get an error message saying SOMETHING WENT WRONG. PLEASE RETRY but that doesn't help. I have uninstalled and reinstalled. Still no luck. Help? Thanks!

Casual Listener

When I attempt to go to HOME SCREEN I get an error message saying SOMETHING WENT WRONG. PLEASE RETRY but that doesn't help. I have uninstalled and reinstalled. Still no luck. Help? Thanks!

osornios

Spotify Star

3158 Views

5 replies

0 likes

  • 3158 Views
  • 5 replies
  • 0 likes

Hilfe meine Musik ist aufeinmal doppelt so schnell

Meine musik wird aufeinmal doppelt so schnell wiede rgegeben... Ich weiß leider nicht wieso bitte hilfe

Newbie

Meine musik wird aufeinmal doppelt so schnell wiede rgegeben... Ich weiß leider nicht wieso bitte hilfe

3011 Views

0 replies

4 likes

  • 3011 Views
  • 0 replies
  • 4 likes

Can't share to other spotify users.

I want to share music with some of my (facebook) friends. But i cant share a song everytime i click on share a list of my phone apps appears. Other people get a send to user option but i dont how can i fix this?

Casual Listener

I want to share music with some of my (facebook) friends. But i cant share a song everytime i click on share a list of my phone apps appears. Other people get a send to user option but i dont how can...

stijnvdrl

Casual Listener

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Lost playlists

I uninstalled the spotify appand lost all my playlists

Newbie

I uninstalled the spotify appand lost all my playlists

Nico

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

dont get pin code.

Help me , im indonesian and i want pay the premium with mobile payment. im using indosat cellular and didn't receive any pin code. what must i do? thanks

Newbie

Help me , im indonesian and i want pay the premium with mobile payment. im using indosat cellular and didn't receive any pin code. what must i do? thanks

Dreadlord

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

I can't no more find a certain album

I used to listen Americana - The Offspring but then I deleted it from my library and now is no more on the search engine either. Can you help me?

Newbie

I used to listen Americana - The Offspring but then I deleted it from my library and now is no more on the search engine either. Can you help me?

Dreadlord

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Solved!! Não consigo entrar no spotify pelo app no android

Boa tarde,À dois dias tento acessar minha conta e não consigo.Colocando nome de usuário e senha para logar, a seguinte mensagem é passada: "voce ja criou uma conta com este endereço de email spotify"Mas eu estou tentando logar, e nao fazer uma conta ...

Newbie

Boa tarde, À dois dias tento acessar minha conta e não consigo. Colocando nome de usuário e senha para logar, a seguinte mensagem é passada: "voce ja criou uma conta com este endereço de email spot...

Clavaroide

Newbie

8070 Views

5 replies

2 likes

  • 8070 Views
  • 5 replies
  • 2 likes

Solved!! Spotify Xbox One app stopps after 10mn

I'm using spotify premium on PC (windows), Samsung Tablet (android 4.4.2) and on Samsung Handy (Android 5.1.1). On each android device is spotify 6.0.0.864 installed. On PC and on Tablet, it's working very well. No problems. But on the Handy (samsung...

Casual Listener

I'm using spotify premium on PC (windows), Samsung Tablet (android 4.4.2) and on Samsung Handy (Android 5.1.1). On each android device is spotify 6.0.0.864 installed. On PC and on Tablet, it's workin...

1158113002

Casual Listener

783 Views

2 replies

0 likes

  • 783 Views
  • 2 replies
  • 0 likes

Missing setting to turn off Spotify Connect

Having searched this forum and using good old Google, I see I'm not the only one missing the option to turn off/on Spotify Connect. It keeps showing on my Android when playing on my PC. This is really annoying and taxing on the battery and it interfe...

Music Fan

Having searched this forum and using good old Google, I see I'm not the only one missing the option to turn off/on Spotify Connect. It keeps showing on my Android when playing on my PC. This is reall...

fluxx

Music Fan

1009 Views

3 replies

1 likes

  • 1009 Views
  • 3 replies
  • 1 likes

Android - Spotify App can't be moved to SD Card

Dear Sirs., I have got an Android phone and I realized that your Spotify App can't be moved to SD Card (option is greyed out on the Definitions>Aplications>Spotify - after being downloaded from the "Play Store"). In this matter and since this applica...

Casual Listener

Dear Sirs.,   I have got an Android phone and I realized that your Spotify App can't be moved to SD Card (option is greyed out on the Definitions>Aplications>Spotify - after being downlo...

brlmb

Casual Listener

908 Views

2 replies

0 likes

  • 908 Views
  • 2 replies
  • 0 likes

Ayuda

No tengo la opción de ecualizador en un teléfono LG. Modelo G5

Newbie

No tengo la opción de ecualizador en un teléfono LG. Modelo G5

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Friendship is so vulnerable? Have a look at this app!

When your friends borrow your phone to play games with some secret data.When your friends wants to look through your gallery but there are some private photosWhen your friends use your phone while your girlfriend send you a sweet message. How do you ...

Regular

          When your friends borrow your phone to play games with some secret data. When your friends wants to look through your gallery but there are some priva...

637 Views

0 replies

0 likes

  • 637 Views
  • 0 replies
  • 0 likes

Spotify won't play any songs

Since today my Spotify will not play any songs and I keep getting the message shown bellow. I can't play a single song on phone and this makes the app completely useless

Newbie

Since today my Spotify will not play any songs and I keep getting the message shown bellow. I can't play a single song on phone and this makes the app completely useless

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

I have problems with my cell phone version

Hi, I just downloaded Spotify on my tablet and on my Android cell phone. My tablet version goes very Well, but on my cell phone it doesnt working well. I cant even open a song. For exemple, if i search a song and i try to clic on it, nothing happens,...

Newbie

Hi,   I just downloaded Spotify on my tablet and on my Android cell phone.   My tablet version goes very Well,  but on my cell phone it doesnt working well. I cant even open a song...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Empty album

The attached album is completely empty. Can anyone help me?

Casual Listener

The attached album is completely empty. Can anyone help me?

1122371293

Casual Listener

1351 Views

6 replies

0 likes

  • 1351 Views
  • 6 replies
  • 0 likes

"Available offline"

I just bought premium again. I had playlists along my previous premium. Then I was cancelled it. I could listen them while I am unavaliable because I downloaded. But now, I am trying to download them again and I just can't. If anyone knows how to fix...

Newbie

I just bought premium again. I had playlists along my previous premium. Then I was cancelled it. I could listen them while I am unavaliable because I downloaded. But now, I am trying to download them...

741 Views

0 replies

0 likes

  • 741 Views
  • 0 replies
  • 0 likes

Problem with offline download

I put beforehand that I have premium spotify. In my spotify library, until a few weeks ago, I had about 1500 songs in "songs". One day, I was listening music with android but there was also my father connected with my account from pc, also listening ...

Regular

I put beforehand that I have premium spotify. In my spotify library, until a few weeks ago, I had about 1500 songs in "songs". One day, I was listening music with android but there was also my father...

Joe

Community Legend

1013 Views

5 replies

0 likes

  • 1013 Views
  • 5 replies
  • 0 likes