Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107294 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217183 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571185 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470649 Views
577 replies
40 likes
Hi there!I think about an upgrade to a family account. My own account (Acc#1) is a premium account, the accounts for my wife and my daughter are free accounts (Acc#2 and #3). The most playlists for my family are storaged at acc#1. Now I'll try to cop...
Hi there! I think about an upgrade to a family account. My own account (Acc#1) is a premium account, the accounts for my wife and my daughter are free accounts (Acc#2 and #3). The most playlists for...
566 Views
0 replies
0 likes
Last night I downloaded 3 play lists to my Android phone (Samsung Note 2). All ended up with the green arrow next to them and I happily played a list on the way home without internet connectivity. I got home and started to play the songs, and then st...
Last night I downloaded 3 play lists to my Android phone (Samsung Note 2). All ended up with the green arrow next to them and I happily played a list on the way home without internet connectivity. I ...
Regular
546 Views
2 replies
0 likes
Hi..I'm a Spotify Premium subscriber and I'm currently utilizing an LG android smartphone/device..the problem Im experiencing is that when I click on the "Browse" tab..I get a message on the screen saying "something went wrong..please try again" each...
Hi..I'm a Spotify Premium subscriber and I'm currently utilizing an LG android smartphone/device..the problem Im experiencing is that when I click on the "Browse" tab..I get a message on the screen s...
Spotify Star
479 Views
1 replies
0 likes
Greetings everybody, I'm facing an annoying problem here. I have a playlist that currently hold 850 songs. I usually put the playing on repeat/random. And for a few days now, it's playing only five songs, and worse of it all, the same 5 songs all the...
Greetings everybody, I'm facing an annoying problem here. I have a playlist that currently hold 850 songs. I usually put the playing on repeat/random. And for a few days now, it's playing on...
Casual Listener
895 Views
2 replies
0 likes
Every time I try to play a song,even downloaded ones, it says "Get premium now to play ad-free music anywhere". I already have premium and the account works fine on my Ipad. It just doesn't on my phone.
Every time I try to play a song,even downloaded ones, it says "Get premium now to play ad-free music anywhere". I already have premium and the account works fine on my Ipad. It just doesn't on my pho...
Spotify Star
871 Views
1 replies
0 likes
Even though i have got premium before all my downloaded songs are now not downloaded and now all of a sudded have ads. I try to get premium again but the only offer it gives me is premium for family which i do not want. Heeelllppp
Even though i have got premium before all my downloaded songs are now not downloaded and now all of a sudded have ads. I try to get premium again but the only offer it gives me is premium for family ...
Community Legend
460 Views
1 replies
0 likes
I bought a premium account yesterday and then I cannot use Spotify anymore.I'm logged in but I cannot search any music or sync offline music.LTE and Wi-Fi don t change anything.I have Uninstalled and reinstalled the app, same result.Thanks in advance...
I bought a premium account yesterday and then I cannot use Spotify anymore. I'm logged in but I cannot search any music or sync offline music. LTE and Wi-Fi don t change anything. I have Uninstall...
Casual Listener
758 Views
4 replies
0 likes
I have premium but spotify keeps saying song not available on everything even songs I have saved.
I have premium but spotify keeps saying song not available on everything even songs I have saved.
Gig Goer
550 Views
2 replies
0 likes
So I've got a few devices around my house:Desktop PCLaptop PC x2Tablet x3Phone x1Desktop PC, one laptop, all tablets, and my phone have Spotify installed. I only regularly use one tablet, phone, desk, and one laptop. On the phone and tablet, I also h...
So I've got a few devices around my house: Desktop PC Laptop PC x2 Tablet x3 Phone x1 Desktop PC, one laptop, all tablets, and my phone have Spotify installed. I only regularly use one tablet,...
Casual Listener
977 Views
6 replies
1 likes
If the community can't solve your prolem is there anywhere else for support Otherwise, I'm going to delete Spotify rather than paying for something that doesn't work. I have had these issues for about a month. I think the problem may be with my accou...
If the community can't solve your prolem is there anywhere else for support Otherwise, I'm going to delete Spotify rather than paying for something that doesn't work. I have had thes...
Music Fan
775 Views
4 replies
0 likes
Not sure if this was a recent change, but suddenly I am unable to go to the artist page and click the Shuffle Play above the popular artists and have it shuffle into the rest of the artists songs. Know others this is still working for. Currently inst...
Not sure if this was a recent change, but suddenly I am unable to go to the artist page and click the Shuffle Play above the popular artists and have it shuffle into the rest of the artists songs. Kn...
640 Views
0 replies
0 likes
Hey there, My friend and I have added eachother on spotify but she is missing from my list of followers. We cannot share music or anything like that and she does not recieve any of my messages sent by sharing a song. I'm am following her and I show u...
Hey there, My friend and I have added eachother on spotify but she is missing from my list of followers. We cannot share music or anything like that and she does not recieve any of my messag...
552 Views
0 replies
0 likes
It would be cool if there where a filter in the library to show offline content only.
It would be cool if there where a filter in the library to show offline content only.
Regular
687 Views
2 replies
0 likes
I have a problem in my spotify app.When I am opening the app in my s7 evry thing seems to be good.BUT!!! when I am touching the screen, to choose any kind of music/artist/ playlist the app is automaticlly closes.What can I do to solve this problem? T...
I have a problem in my spotify app. When I am opening the app in my s7 evry thing seems to be good. BUT!!! when I am touching the screen, to choose any kind of music/artist/ playlist the app is a...
Community Legend
406 Views
1 replies
0 likes
After upgrading my adroid to version 6, my favorites playlist in Spotify sorted old to new all of a sudden. I want the newest tracks to be on top, how can i do this?
After upgrading my adroid to version 6, my favorites playlist in Spotify sorted old to new all of a sudden. I want the newest tracks to be on top, how can i do this?
Spotify Star
376 Views
1 replies
0 likes
Brief description of the issue:Hello, I tried sharing a music with a friend via Android but I cant seem to find her name. This does not happen on desktop where her name will auto pop up as i type her ID. Steps to reproduce the issue:Go to Spotify And...
Brief description of the issue: Hello, I tried sharing a music with a friend via Android but I cant seem to find her name. This does not happen on desktop where her name will auto pop up as...
Spotify Star
950 Views
1 replies
0 likes
I can't store songs in my sd card. My cellphone (moto e 2nd gen) doesn't show me the option.
I can't store songs in my sd card. My cellphone (moto e 2nd gen) doesn't show me the option.
Casual Listener
1859 Views
6 replies
0 likes
Hi. I recently ordered bluetooth headphones - JBL E50BT. I tried them with PC, other music players on my phone and of course with Spotify. While all other players works perfectly, the spotify has a bug:After changing a track or skipping to place in s...
Hi. I recently ordered bluetooth headphones - JBL E50BT. I tried them with PC, other music players on my phone and of course with Spotify. While all other players works perfectly, t...
Casual Listener
1586 Views
4 replies
0 likes
Guten TagIch habe folgendes Problem und zwar, stoppt Spotify(Premium) die Wiedergabe nach jedem Song und startet erst wieder wenn ich die App wieder öffne oder Play drücke.Bitte um LösungsvorschlägeHabe ein Samsung S5 mit Android 5.1und die Spotify V...
Guten Tag Ich habe folgendes Problem und zwar, stoppt Spotify(Premium) die Wiedergabe nach jedem Song und startet erst wieder wenn ich die App wieder öffne oder Play drücke. Bitte um Lösungsvor...
2543 Views
0 replies
3 likes
For some reason when I go to send music to a spotify user, I'm not given the option anymore. A box pops up and asks if I want to send it through text messaging or other apps
For some reason when I go to send music to a spotify user, I'm not given the option anymore. A box pops up and asks if I want to send it through text messaging or other apps
455 Views
0 replies
0 likes
