Spotify Xbox One app stopps after 10mn

[1158113002]

I'm using spotify premium on PC (windows), Samsung Tablet (android 4.4.2) and on Samsung Handy (Android 5.1.1). On each android device is spotify 6.0.0.864 installed. On PC and on Tablet, it's working very well. No problems. But on the Handy (samsung a3 2016) I used it most of the time in offline mode, and by every use, It stops itself after 10min. What should I do?

[Nico · Accepted solution]

Hey @1158113002! Welcome to the Spotify Community. ^^

That doesn't sound quite right.
Have you tried reinstalling your app? If not here's a step by step tutorial.
Let us know if that helps, thanks! ^^

Peace

[1158113002]

ok thanks, it works again. I already reinstalled the app, but without deleting the files. I retry with deleting files first and then reinstalled the app. Now it's ok! 🙂