Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118782 Views

27 replies

4 likes

  • 118782 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239602 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239602 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600492 Views

79 replies

3 likes

  • 600492 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492923 Views

581 replies

42 likes

Account
Free
  • 492923 Views
  • 581 replies
  • 42 likes

Full name and picture still show after disconnecting Facebook

I'm on android on Samsung.I've already disconnected facebook and it doesn't show on my app or desktop profile. Tried clearing cache, files and reinstalling.What's going on? Can anyone help?

Casual Listener

I'm on android on Samsung. I've already disconnected facebook and it doesn't show on my app or desktop profile. Tried clearing cache, files and reinstalling. What's going on? Can anyone help?

Joe

Community Legend

570 Views

3 replies

0 likes

  • 570 Views
  • 3 replies
  • 0 likes

Problem Using Musixmatch with Spotify

Hi. I tried to view music lyrics that I play with spotify but it seems that it doesn't work. I also enabled Device Broadcast Status in Spotify but nothing happened. What should I do? Thanks,

Regular

Hi.   I tried to view music lyrics that I play with spotify but it seems that it doesn't work.   I also enabled Device Broadcast Status in Spotify but nothing happened.   What sh...

Joe

Community Legend

2032 Views

4 replies

0 likes

  • 2032 Views
  • 4 replies
  • 0 likes

Add this fix for randomly pausing music to the FAQ for android users

For android 6 and newer, it has a feature called 'Battery Optimiztion' that is automatically applied to each app installed. This will cause Spotify to stop playing music when the screen is off after a few songs. Just go into Settings -> Battery -> an...

Newbie

For android 6 and newer, it has a feature called 'Battery Optimiztion' that is automatically applied to each app installed. This will cause Spotify to stop playing music when the screen is off after ...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Superuser Contribution auto play app marshmallow anyone? in car

Hi.on older android and spotify I had an app that most of the time used to manage to auto play spotify in my car when BT connected ...but now nothing seems to work ...really wish spotify devs would add this feature ...anyone found a good app to do th...

Visitor

Hi. on older android and spotify I had an app that most of the time used to manage to auto play spotify in my car when BT connected ...but now nothing seems to work 😢 ...really wish spotify devs w...

navaira

Roadie

765 Views

4 replies

0 likes

  • 765 Views
  • 4 replies
  • 0 likes

Solved!! Downloading music

Been using Spotify for a few months on my LG G5. All of a sudden, I can no longer download songs (manage offline). I'm on wifi, have less than 3,333 songs, and have 10GB of storage available. I even reinstalled the app. Please help!

Regular

Been using Spotify for a few months on my LG G5. All of a sudden, I can no longer download songs (manage offline). I'm on wifi, have less than 3,333 songs, and have 10GB of storage available. I even ...

kbrooksc

Community Legend

1622 Views

7 replies

0 likes

  • 1622 Views
  • 7 replies
  • 0 likes

so why does the wear app need data connection when phone app is in offline mode :/

eh doesnt make sense - the phone app works fine in offline mode ... but the wear app will only work if the phone app is online with mobile data turned on ...what is it doing i wonder? ...surely the wear app just needs to connect to the phone

Visitor

eh 😕  doesnt make sense - the phone app works fine in offline mode ... but the wear app will only work if the phone app is online with mobile data turned on 😕 ...what is it doing i wonder? 😕...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Downloaded podcasts not working offline

Using Android on a Samsung S3Downloaded some podcasts which were all available offline 2 days ago. Now none are available offline.They are all listed in the downloads section but are greyed out.How can I get them to work offline?

Casual Listener

Using Android on a Samsung S3 Downloaded some podcasts which were all available offline 2 days ago. Now none are available offline. They are all listed in the downloads section but are greyed out. ...

572 Views

0 replies

1 likes

  • 572 Views
  • 0 replies
  • 1 likes

Echo via Spotify pauses my Android audio

I think this is a bug... My Spotify premium account is connected to my Amazon Echo. When I am listening to some non-Spotify audio on my Android device (LG G5), such as a podcast in Podcast Addict, and then someone at home starts playing music on Spot...

Regular

I think this is a bug...   My Spotify premium account is connected to my Amazon Echo. When I am listening to some non-Spotify audio on my Android device (LG G5), such as a podcast in Podcast A...

lonb

Regular

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Q Mobile user with Andriod 4.2.1 and Spotify new version

I have just downloaded the app and it just doesn't open !!! I needed it to be fix etc

Casual Listener

I have just downloaded the app and it just doesn't open !!! I needed it to be fix etc

oflaviosiqueira

Newbie

726 Views

1 replies

1 likes

Android 4.1.2
  • 726 Views
  • 1 replies
  • 1 likes

Can't change the country of my moms account?

I can't change the country of my moms account, for some reason it thinks she's in the UK. When she isn't? And Ireland isn't showing up in the drop down menu? Any advice? Please and thanks

Newbie

I can't  change the country of my moms account, for some  reason it thinks she's in  the UK. When she isn't?  And Ireland  isn't  showing up in the drop down menu? Any a...

madsdh

Casual Listener

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!! online issue android smartphone

Can't start spotify anymore via android smartphone, online status as starting point denied access. Via Notebook is OK!

Casual Listener

Can't start spotify anymore via android smartphone, online status as starting point denied access. Via Notebook is OK!   

KatesHere

Community Legend

1051 Views

3 replies

0 likes

Online on Android
  • 1051 Views
  • 3 replies
  • 0 likes

Premium not working off line

I have Spotify Premium. I have downloaded some playlists to my phone. The phone is a vodafone own-brand running android. The music plays at home even when in aeroplane mode, but as soon as I am away from home, spotify says "error. you are not connect...

Newbie

I have Spotify Premium.   I have downloaded some playlists to my phone. The phone is a vodafone own-brand running android.   The music plays at home even when in aeroplane mode, but as ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

App always offline?!

Dear everyone, I need help :My app (android) always says that Spotify is offline and thus I can't play music. Although I have a premium account, and I can't access my downloaded playlists. I have updated and re-installed the app multiple times. Any i...

Casual Listener

Dear everyone, I need help : My app (android) always says that Spotify is offline and thus I can't play music. Although I have a premium account, and I can't access my downloaded playlists. I have u...

mooony86

Casual Listener

1055 Views

6 replies

0 likes

  • 1055 Views
  • 6 replies
  • 0 likes

Solved!! Not playing next song

Whenever I play a Playlist only 1 or 2 songs play before it just stops. I have to the open the app and press the play the button for it to play the next song. Sometimes it also just stops in the middle of a song. Someone pls help.

Casual Listener

Whenever I play a Playlist only 1 or 2 songs play before it just stops. I have to the open the app and press the play the button for it to play the next song. Sometimes it also just stops in the midd...

fsh2319

Casual Listener

1609 Views

2 replies

0 likes

  • 1609 Views
  • 2 replies
  • 0 likes

Can't play any music even though I have premium

I have been switching between spotify premium and free for about a year as I have needed it and can afford it. But now it works fine on my computer and tablet but whenever I try to play anything on my phone all that happens is a text pop up comes up ...

Newbie

I have been switching between spotify premium and free for about a year as I have needed it and can afford it. But now it works fine on my computer and tablet but whenever I try to play anything on m...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Spotify cant save on SD card.

Hello. My spotify settings are setted to save all songs on a external sd, altought its saving on internal memory.I have tried everything from reinstalling app to formmating sd card.

Casual Listener

Hello.   My spotify settings are setted to save all songs on a external sd, altought its saving on internal memory. I have tried everything from reinstalling app to formmating sd card. &nbsp...

PedroAlba

Casual Listener

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Spotify Party Mode

Hello,I am running Android 5.1, I have Spotify Student, and I recently updated the app to 5.9.0.774 armV7 and my party mode doesn't allow me to change the mood. This is what I see when I open the party mode (screenshot 1). Then when I click the Turnt...

Newbie

Hello, I am running Android 5.1, I have Spotify Student, and I recently updated the app to 5.9.0.774 armV7 and my party mode doesn't allow me to change the mood. This is what I see when I open the p...

UmNDaHouse

Newbie

1199 Views

2 replies

0 likes

Help
mix
  • 1199 Views
  • 2 replies
  • 0 likes

Cannot share music or message: can share to apps but not recipients directly

Hi all,I am new to Spotify and use Facebook to log in. While I can receive music/messages from friends, I cannot share music or send messages to others.When I click share, instead of having a list of recipients I can choose from, I have a list of app...

Newbie

Hi all, I am new to Spotify and use Facebook to log in. While I can receive music/messages from friends, I cannot share music or send messages to others. When I click share, instead of having a lis...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Spotify premium se detiene con lista de reproducción descargada.

Soy usuario premium de spotify y descargué mi lista de reproducción para oirla sin conexión pero cada ciero tiempo spotify falla, se detiene la reproducción y debo reiniciar la app.

Newbie

Soy usuario premium de spotify y descargué mi lista de reproducción para oirla sin conexión pero cada ciero tiempo spotify falla, se detiene la reproducción y debo reiniciar la app.

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

Cant play last song

I cant play the last song when i tripple tap on the middle button on my earphones (jays). The only command is next song when i dubble tap. Help!

Newbie

I cant play the last song when i tripple tap on the middle button on my earphones (jays). The only command is next song when i dubble tap. Help!

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes