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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195252 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195252 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536719 Views

78 replies

3 likes

  • 536719 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440935 Views

565 replies

37 likes

Account
Free
  • 440935 Views
  • 565 replies
  • 37 likes

Downloaded Songs.

Hello guys,i have a problem with my downloaded (offline) songs, they keep getting deleted (removed from being able to be listened to offline), only a few remain available for offline listening, I have a total of [about] 190 songs in the playlist, and...

Regular

Hello guys, i have a problem with my downloaded (offline) songs, they keep getting deleted (removed from being able to be listened to offline), only a few remain available for offline listening, I...

Bonsai

Roadie

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

spotify app crashes when opening menu within the app

Spotify crashes when trying to click on the menu button. My Samsung Galaxy S6 Edge's android (Marshmallow) operating system language is Hebrew and thus the menu bar is since just recently on the right hand side. Since this change Spotify crashes. Any...

Newbie

Spotify crashes when trying to click on the menu button. My Samsung Galaxy S6 Edge's android (Marshmallow) operating system language is Hebrew and thus the menu bar is since just recently on the righ...

Joe

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Error code 24

I'm trying to download Spotify Music on my phone the second time around. I have tried downloading it again and again, but the same message flashes once it is installing. The message says: " "Spotify Music" can't be installed. Try again, and if the pr...

Newbie

I'm trying to download Spotify Music on my phone the second time around. I have tried downloading it again and again, but the same message flashes once it is installing. The message says: " "Spotify ...

Joe

Community Legend

3553 Views

1 replies

0 likes

  • 3553 Views
  • 1 replies
  • 0 likes

Album artwork not appearing (online)

Does anyone know how to fix this problem:Album artwork is extremely slow to load if any at all, maybe the last 2 -3 of the last albums played or entered regualurly show up but none of the others do, this is extremely frustration and it's like scrolli...

Newbie

Does anyone know how to fix this problem: Album artwork is extremely slow to load if any at all, maybe the last 2 -3 of the last albums played or entered regualurly show up but none of the others do...

Joe

Community Legend

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

App

I just got Spotify premium and now.I can't log onto my app

Casual Listener

I just got Spotify premium and now.I can't log onto my app

KajTorvaldGrey

Regular

525 Views

3 replies

0 likes

  • 525 Views
  • 3 replies
  • 0 likes

Memory not found

Hi, sorry for my bad english, i'm from Argentina. When i open spotify in my andorid it tells me "the application is not responding" and "a memory not found" and "check the device memory". The other files of the sd card of my phone work correctly. Yes...

Casual Listener

Hi, sorry for my bad english, i'm from Argentina. When i open spotify in my andorid it tells me "the application is not responding" and "a memory not found" and "check the device memory". The other f...

cabj1251

Casual Listener

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Android App not allowing direct shares of songs/playlists via app anymore. What's wrong?

App used to allow me to select "Share" then type in a users name and inbox them music. It now only allows shares via text, email, etc. This is a pain in the **bleep**. What changed?? How can I fix this?

Casual Listener

App used to allow me to select "Share" then type in a users name and inbox them music. It now only allows shares via text, email, etc. This is a pain in the **bleep**. What changed?? How can I fix th...

Joe

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Problem saving music to SD card Moto G 2nd gen Marshmallow 6.0

Hello! I'm having a problem saving music to my SD card.The option "Storage" won't appear in the Spotify options menu. The card is being recognized by the system and is being used by other apps. I've tried to reinstall spotify, clear cache/storaged da...

Casual Listener

Hello!   I'm having a problem saving music to my SD card. The option "Storage" won't appear in the Spotify options menu.   The card is being recognized by the system and is being used ...

Nanjenchan

Casual Listener

1611 Views

2 replies

1 likes

  • 1611 Views
  • 2 replies
  • 1 likes

THE APP

O meu spotify só toca as musicas se ele estiver aberto totalmente, se eu minimizar a tela depois de 10 segundos a musica para de tocar e fecha o spotify, já tentei desistalar e instalar novamante, creio que o problema não é no meu aparelho, porque is...

Newbie

O meu spotify só toca as musicas se ele estiver aberto totalmente, se eu minimizar a tela depois de 10 segundos a musica para de tocar e fecha o spotify, já tentei desistalar e instalar novamante, cr...

Joe

Community Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Downgraded from premium to free, music not playing

A few days ago I downgraded from Spotify Premium to free version. Since then, I am unable to play a song by clicking on it, only through shuffle. Even playlists don't work. Has this happpened to anyone else? Please help!

Newbie

A few days ago I downgraded from Spotify Premium to free version. Since then, I am unable to play a song by clicking on it, only through shuffle. Even playlists don't work. Has this happpened to anyo...

Joe

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Problema con Cubot Dinosaur

Muy buenas. Vereis, tengo un movil Cubot Dinosaur con version de Android 6.0. Al usar spotify, cuando escucho musica, hay veces que se cierra la aplicacion, pero tarda muy poco tiempo, de 5 a 10 minutos. No entiendo el porqué. He estado tocando confi...

Newbie

Muy buenas. Vereis, tengo un movil Cubot Dinosaur con version de Android 6.0. Al usar spotify, cuando escucho musica, hay veces que se cierra la aplicacion, pero tarda muy poco tiempo, de 5 a 10 minu...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

bose quiet confort 25 remote doesnt work

hey spotify ! i got a samsung galazy s7 under android marshmallow 6.0.1and a headphone bose quiet confort 25 i can pause the music from my headphone remotebut cant raise or reduce the volume from it,i need to use the app to do that. i got an iphone t...

Newbie

hey spotify !   i got a samsung galazy s7 under android marshmallow 6.0.1 and a headphone bose quiet confort 25   i can pause the music from my headphone remote but cant rai...

Joe

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Lockscreen with album background, but no widget

A few days ago I noticed that if I'm not on the main "Now Playing screen" (I don't know what do you call it) when I lock my phone, when unlocking it, there's no widget on the lockscreen. It used to always be there, regardless of where I was when I lo...

Regular

A few days ago I noticed that if I'm not on the main "Now Playing screen" (I don't know what do you call it) when I lock my phone, when unlocking it, there's no widget on the lockscreen. It used to a...

navaira

Roadie

523 Views

1 replies

1 likes

  • 523 Views
  • 1 replies
  • 1 likes

Problems with downloaded songs

I have a Premium account and I downloaded a lot of songs. Today I have restarted my mobile phone and then the songs that I had downloaded, now they aren't and I can't listen to them offline. Why has it happened?

Newbie

I have a Premium account and I downloaded a lot of songs. Today I have restarted my mobile phone and then the songs that I had downloaded, now they aren't and I can't listen to them offline. Why has ...

king3

Music Fan

513 Views

2 replies

0 likes

  • 513 Views
  • 2 replies
  • 0 likes

No storage space

If I have closed spotify and want to open it again (lateron or immediately) I see a black screen and get a notification (that I can't click on) saying Spotify doesn't have storage space. How ever, it's supposed to use my SD card which has 13,2 GB of ...

Newbie

If I have closed spotify and want to open it again (lateron or immediately) I see a black screen and get a notification (that I can't click on) saying Spotify doesn't have storage space. How ever, it...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Andoid update

Where is the android update that improves the ui bringing most elements to the bottom of the screen like the ios app.

Casual Listener

Where is the android update that improves the ui bringing most elements to the bottom of the screen like the ios app.

Agent10893

Casual Listener

724 Views

2 replies

0 likes

  • 724 Views
  • 2 replies
  • 0 likes

Cannot get Spotify playlists to load

For the last few weeks and with rare exceptions, I have received a scroll when I have tried to sign on to Spotify. Can get to main menu but it will scroll forever again when I hit songs, playlists, settings, etc. Occassionally I can at least see the ...

Newbie

For the last few weeks and with rare exceptions, I have received a scroll when I have tried to sign on to Spotify. Can get to main menu but it will scroll forever again when I hit songs, playlists, s...

legacyofjustin

Casual Listener

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Solved!! Out of order

I've had Spotify for several years over several devices. I just put it on a new Samsung Galaxy 7 and my starred Playlist, everything is out of order. How do I fix that? It's only on my phone too, on my computer and tablet it's still in the original o...

Casual Listener

I've had Spotify for several years over several devices. I just put it on a new Samsung Galaxy 7 and my starred Playlist, everything is out of order. How do I fix that? It's only on my phone too, on ...

_tiffany_k

Casual Listener

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

A ton of problems recently.

For the past few weeks, I have nothing but problems with Spotify on my Galaxy S5. First off, I have done the steps provided to clear cache, uninstall, restart my phone, then install again. Numerous times. As of last night, I downloaded all 761 songs ...

Newbie

For the past few weeks, I have nothing but problems with Spotify on my Galaxy S5.  First off, I have done the steps provided to clear cache, uninstall, restart my phone, then install again. N...

Joe

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes