Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210781 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561162 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463072 Views
575 replies
39 likes
Hello? If I have downloaded an album to listen to offline, why would I need to re-download a few weeks later? Thanks
Hello? If I have downloaded an album to listen to offline, why would I need to re-download a few weeks later? Thanks
Spotify Star
646 Views
3 replies
0 likes
It'll play a song or 2 while opened in the background but it eventually stops and I have to open it back up to get it to keep playing. I've never had this problem before.
It'll play a song or 2 while opened in the background but it eventually stops and I have to open it back up to get it to keep playing. I've never had this problem before.
884 Views
0 replies
0 likes
on the android app on my phone when i select an album the full track listing does not show maybe between 1 - 5 songs show in the album i have to select show full album option to see all songs in the album, this is happening across all my saved albums...
on the android app on my phone when i select an album the full track listing does not show maybe between 1 - 5 songs show in the album i have to select show full album option to see all song...
360 Views
0 replies
0 likes
Hey all, So this problem has been bugging me for a while now. I'm traveling and want to download albums and playlists to local drive. I can do it without a problem if I uninstall and reinstall the app but once I close out the app from my s7 edge, I c...
Hey all, So this problem has been bugging me for a while now. I'm traveling and want to download albums and playlists to local drive. I can do it without a problem if I uninstall and r...
369 Views
0 replies
0 likes
I Can not Connect hair facebook because I realized the account deletion fo face , and created another after 15 days with the same data and email, and now I can not connect it to spotify says it already has another account using . How to solve ? becau...
I Can not Connect hair facebook because I realized the account deletion fo face , and created another after 15 days with the same data and email, and now I can not connect it to spotify says it alrea...
412 Views
0 replies
0 likes
Ok, so I've seen a lot of posts like this but none of the possible fixes has solved my problem.I own a LG G3 Beat and every time I try to listen to music and browse chrome, facebook or any other app (except whatsapp) spotify stops completely and I ha...
Ok, so I've seen a lot of posts like this but none of the possible fixes has solved my problem. I own a LG G3 Beat and every time I try to listen to music and browse chrome, facebook or any other ap...
Casual Listener
2097 Views
2 replies
1 likes
First of all, if this issue has been discussed before and you can please place me in the right direction to find an answer to this, I will really appreciate it.I have a Samsung Galaxy S6, I have seen that saving or "favorite" songs, uses memory in my...
First of all, if this issue has been discussed before and you can please place me in the right direction to find an answer to this, I will really appreciate it. I have a Samsung Galaxy S6, I have se...
Roadie
653 Views
1 replies
0 likes
Hi Leute,Hab folgendes Problem mit meinen Android Geräten:Ich Bezahle 10€ im Monat damit ich keine Werbung hören muss und Offline meine heruntergeladenen Playlists hören kann.Jetzt bin ich mal im Urlaub gewesen und hatte kein Internet. Wollte meine S...
Hi Leute, Hab folgendes Problem mit meinen Android Geräten: Ich Bezahle 10€ im Monat damit ich keine Werbung hören muss und Offline meine heruntergeladenen Playlists hören kann. Jetzt bin ich mal ...
334 Views
0 replies
0 likes
Hi, In addition to using Spotify on my mac and Android phone, I have Spotify on an Android device in my car. That device is normally offline. There's no problem connecting it to the internet from time to time though (e.g. to refresh the auth token).E...
Hi, In addition to using Spotify on my mac and Android phone, I have Spotify on an Android device in my car. That device is normally offline. There's no problem connecting it to the int...
391 Views
0 replies
0 likes
I'm a premium free trial subscriber. Loved it last night. But right now can't search anymore. When I hit the button it says search null....confused after searching for hours last night. Help please. Thank-you
I'm a premium free trial subscriber. Loved it last night. But right now can't search anymore. When I hit the button it says search null....confused after searching for hours last night. Help please. ...
Spotify Legend
7879 Views
42 replies
0 likes
Hi,As I move my SD, with the songs downloaded in my previous phone, I can not get the musinc to be play in the new one.both are Android, the old one an S4 and the new one an S7Spotify thinks the songs are already downloaded so I can not just download...
Hi, As I move my SD, with the songs downloaded in my previous phone, I can not get the musinc to be play in the new one. both are Android, the old one an S4 and the new one an S7 Spotify thinks th...
Casual Listener
1666 Views
3 replies
0 likes
My spotify hasn't been playing for days - every time I select shuffle play on any list or song it says to get premium for ad free... so I try to watch an ad and it always shows the same thing - some images about going premium but not a proper ad - an...
My spotify hasn't been playing for days - every time I select shuffle play on any list or song it says to get premium for ad free... so I try to watch an ad and it always shows the same thing - some ...
Community Legend
358 Views
1 replies
0 likes
I updated my Xperia Z2 to Marshmallow a couple of days ago and suddenly my car stereo (Volvo) is not showing artist and song anymore, just "Audio Streaming"This worked perfectly before update. Spotify version 5.2.0.885Android version 6.0.1
I updated my Xperia Z2 to Marshmallow a couple of days ago and suddenly my car stereo (Volvo) is not showing artist and song anymore, just "Audio Streaming" This worked perfectly before update. &nb...
Gig Goer
894 Views
4 replies
0 likes
Hello everyone,I'm asking your help because I can't change the volume on my android device. It's either on full or mute. It only happens with the spotify app. I've tried reinstalling, turning my phone off and back on again, installing an older versio...
Hello everyone, I'm asking your help because I can't change the volume on my android device. It's either on full or mute. It only happens with the spotify app. I've tried reinstalling, turning my ph...
Not applicable
3585 Views
4 replies
0 likes
Ich möchte gerne sehen, welche Songs ich bei der letzten Nutzung gehört habe. Da ich die Playlist "Mix der Woche" genutzt habe, hilft mir die Kategorie "zuletzt gespielt" nicht weiter, da hier nur die letzte Playlist gezeigt wird (der Sinn erschließt...
Ich möchte gerne sehen, welche Songs ich bei der letzten Nutzung gehört habe. Da ich die Playlist "Mix der Woche" genutzt habe, hilft mir die Kategorie "zuletzt gespielt" nicht weiter, da hier nur di...
1377 Views
0 replies
9 likes
I have an samsung xcover 3, where the spotify app tends to crash randomly. After a few minutes of playing it just stops. When checking phone app is not showing, nor is it in the recently opened apps/running in the background.
I have an samsung xcover 3, where the spotify app tends to crash randomly. After a few minutes of playing it just stops. When checking phone app is not showing, nor is it in the recently opened apps/...
Casual Listener
2492 Views
11 replies
0 likes
I chose to force stop the app like an idiot and ever since songs are delayed (some don't start at all) and playback stutters the whole time. I don't want to deactivate, I love my Spotify!!! I reset app preferences, did a clean reinstallation and even...
I chose to force stop the app like an idiot and ever since songs are delayed (some don't start at all) and playback stutters the whole time. I don't want to deactivate, I love my Spotify!!! 😢 I rese...
Casual Listener
1904 Views
2 replies
0 likes
Soy usuario Premium. Tengo listas de reproducción elaboradas por mí que suelo escuchar en la forma aleatoria. Casi todo los dias las escucho al hacer deporte y tienen cada una de ellas de 400 a 500 canciones. Lo más normal sería que el sistema memori...
Soy usuario Premium. Tengo listas de reproducción elaboradas por mí que suelo escuchar en la forma aleatoria. Casi todo los dias las escucho al hacer deporte y tienen cada una de ellas de 400 a 500 c...
562 Views
0 replies
0 likes
