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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115201 Views

27 replies

4 likes

  • 115201 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231605 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231605 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591056 Views

79 replies

3 likes

  • 591056 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485563 Views

580 replies

42 likes

Account
Free
  • 485563 Views
  • 580 replies
  • 42 likes

Videos/Shows not appearing

Hey guys, I am trying to watch shows and videos on Spotify Premium on Android and there is no option for it available. I have downloaded the latest version of Spotify but the closest option I have available is Podcasts...please help.

Newbie

Hey guys,   I am trying to watch shows and videos on Spotify Premium on Android and there is no option for it available. I have downloaded the latest version of Spotify but the closest option ...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

"This Song is not available" ...on every Song

Hey there. Since 2 days I cant play any songs on my spotify app. Only those that I downloaded. But I cant play any other song I search for. It says: This song is not available. Which is translated from german but I guess you'll know what I mean. I ch...

Newbie

Hey there. Since 2 days I cant play any songs on my spotify app. Only those that I downloaded. But I cant play any other song I search for. It says: This song is not available. Which is translated fr...

680 Views

0 replies

0 likes

  • 680 Views
  • 0 replies
  • 0 likes

The email I used doesn't exist

I used a gmail account that I realized is a typo I accidently logged out due to my phone over heating I have an underscore in the gmail for spotify but not in the. Actual gmail

Newbie

I used a gmail account that I realized is a typo I accidently logged out due to my phone over heating I have an underscore in the gmail for spotify but not in the. Actual gmail

Toadtoad

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Stops playing music

Why does it stop mid song?

Casual Listener

Why does it stop mid song?

Toadtoad

Roadie

678 Views

3 replies

0 likes

  • 678 Views
  • 3 replies
  • 0 likes

How to "own" a foreign playlist

Hi there!I think about an upgrade to a family account. My own account (Acc#1) is a premium account, the accounts for my wife and my daughter are free accounts (Acc#2 and #3). The most playlists for my family are storaged at acc#1. Now I'll try to cop...

Regular

Hi there! I think about an upgrade to a family account. My own account (Acc#1) is a premium account, the accounts for my wife and my daughter are free accounts (Acc#2 and #3). The most playlists for...

570 Views

0 replies

0 likes

follow
  • 570 Views
  • 0 replies
  • 0 likes

Downloaded songs not available

Last night I downloaded 3 play lists to my Android phone (Samsung Note 2). All ended up with the green arrow next to them and I happily played a list on the way home without internet connectivity. I got home and started to play the songs, and then st...

Regular

Last night I downloaded 3 play lists to my Android phone (Samsung Note 2). All ended up with the green arrow next to them and I happily played a list on the way home without internet connectivity. I ...

Htiek

Regular

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Browse Tab Not Working

Hi..I'm a Spotify Premium subscriber and I'm currently utilizing an LG android smartphone/device..the problem Im experiencing is that when I click on the "Browse" tab..I get a message on the screen saying "something went wrong..please try again" each...

Roadie

Hi..I'm a Spotify Premium subscriber and I'm currently utilizing an LG android smartphone/device..the problem Im experiencing is that when I click on the "Browse" tab..I get a message on the screen s...

osornios

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Solved!! Playlist playing only 5 songs out of 800

Greetings everybody, I'm facing an annoying problem here. I have a playlist that currently hold 850 songs. I usually put the playing on repeat/random. And for a few days now, it's playing only five songs, and worse of it all, the same 5 songs all the...

Casual Listener

Greetings everybody,  I'm facing an annoying problem here. I have a playlist that currently hold 850 songs. I usually put the playing on repeat/random. And for a few days now, it's playing on...

Lucian127

Casual Listener

910 Views

2 replies

0 likes

  • 910 Views
  • 2 replies
  • 0 likes

Wont let me play songs and tells me i need premium when i already have it.

Every time I try to play a song,even downloaded ones, it says "Get premium now to play ad-free music anywhere". I already have premium and the account works fine on my Ipad. It just doesn't on my phone.

Newbie

Every time I try to play a song,even downloaded ones, it says "Get premium now to play ad-free music anywhere". I already have premium and the account works fine on my Ipad. It just doesn't on my pho...

osornios

Spotify Star

876 Views

1 replies

0 likes

  • 876 Views
  • 1 replies
  • 0 likes

No premium?

Even though i have got premium before all my downloaded songs are now not downloaded and now all of a sudded have ads. I try to get premium again but the only offer it gives me is premium for family which i do not want. Heeelllppp

Newbie

Even though i have got premium before all my downloaded songs are now not downloaded and now all of a sudded have ads. I try to get premium again but the only offer it gives me is premium for family ...

Joe

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Since premium account, spotify is always offline

I bought a premium account yesterday and then I cannot use Spotify anymore.I'm logged in but I cannot search any music or sync offline music.LTE and Wi-Fi don t change anything.I have Uninstalled and reinstalled the app, same result.Thanks in advance...

Casual Listener

I bought a premium account yesterday and then I cannot use Spotify anymore. I'm logged in but I cannot search any music or sync offline music. LTE and Wi-Fi don t change anything. I have Uninstall...

Charlylt

Casual Listener

771 Views

4 replies

0 likes

  • 771 Views
  • 4 replies
  • 0 likes

Song not available

I have premium but spotify keeps saying song not available on everything even songs I have saved.

Newbie

I have premium but spotify keeps saying song not available on everything even songs I have saved.

johnka

Gig Goer

558 Views

2 replies

0 likes

  • 558 Views
  • 2 replies
  • 0 likes

Non-Spotify media paused when Spotify starts elsewhere

So I've got a few devices around my house:Desktop PCLaptop PC x2Tablet x3Phone x1Desktop PC, one laptop, all tablets, and my phone have Spotify installed. I only regularly use one tablet, phone, desk, and one laptop. On the phone and tablet, I also h...

Casual Listener

So I've got a few devices around my house: Desktop PC Laptop PC x2 Tablet x3 Phone x1 Desktop PC, one laptop, all tablets, and my phone have Spotify installed. I only regularly use one tablet,...

Brosh

Casual Listener

989 Views

6 replies

1 likes

  • 989 Views
  • 6 replies
  • 1 likes

I think I'm going to delete my account....

If the community can't solve your prolem is there anywhere else for support Otherwise, I'm going to delete Spotify rather than paying for something that doesn't work. I have had these issues for about a month. I think the problem may be with my accou...

Visitor

If the community can't solve your prolem is there anywhere else for support Otherwise, I'm going to delete Spotify rather than paying for something that doesn't work.     I have had thes...

jimardee

Music Fan

787 Views

4 replies

0 likes

  • 787 Views
  • 4 replies
  • 0 likes

Playing all songs from and artist on shuffle

Not sure if this was a recent change, but suddenly I am unable to go to the artist page and click the Shuffle Play above the popular artists and have it shuffle into the rest of the artists songs. Know others this is still working for. Currently inst...

Newbie

Not sure if this was a recent change, but suddenly I am unable to go to the artist page and click the Shuffle Play above the popular artists and have it shuffle into the rest of the artists songs. Kn...

643 Views

0 replies

0 likes

all songs
artist
shuffle
  • 643 Views
  • 0 replies
  • 0 likes

Missing Follower

Hey there, My friend and I have added eachother on spotify but she is missing from my list of followers. We cannot share music or anything like that and she does not recieve any of my messages sent by sharing a song. I'm am following her and I show u...

Newbie

Hey there,   My friend and I have added eachother on spotify but she is missing from my list of followers. We cannot share music or anything like that and she does not recieve any of my messag...

563 Views

0 replies

0 likes

follower
Friends
  • 563 Views
  • 0 replies
  • 0 likes

Show all offline songs/albums

It would be cool if there where a filter in the library to show offline content only.

Regular

It would be cool if there where a filter in the library to show offline content only.

hotify

Regular

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Problem in galaxy s7 app

I have a problem in my spotify app.When I am opening the app in my s7 evry thing seems to be good.BUT!!! when I am touching the screen, to choose any kind of music/artist/ playlist the app is automaticlly closes.What can I do to solve this problem? T...

Newbie

I have a problem in my spotify app. When I am opening the app in my s7 evry thing seems to be good. BUT!!! when I am touching the screen, to choose any kind of music/artist/ playlist the app is a...

Joe

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Favorites playlist wrong

After upgrading my adroid to version 6, my favorites playlist in Spotify sorted old to new all of a sudden. I want the newest tracks to be on top, how can i do this?

Newbie

After upgrading my adroid to version 6, my favorites playlist in Spotify sorted old to new all of a sudden. I want the newest tracks to be on top, how can i do this?

osornios

Spotify Star

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Unable to find a friend to share music with on Android

Brief description of the issue:Hello, I tried sharing a music with a friend via Android but I cant seem to find her name. This does not happen on desktop where her name will auto pop up as i type her ID. Steps to reproduce the issue:Go to Spotify And...

Newbie

Brief description of the issue: Hello,   I tried sharing a music with a friend via Android but I cant seem to find her name. This does not happen on desktop where her name will auto pop up as...

osornios

Spotify Star

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
  • 0 likes