Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Is there anywhere in the application where I can view the new music notifications that are pushed to my phone? They often get removed from restarting or accidental swiping, then I can't remember what the notification said. If not it might be a nice f...
Is there anywhere in the application where I can view the new music notifications that are pushed to my phone? They often get removed from restarting or accidental swiping, then I can't remember what...
387 Views
0 replies
0 likes
When I use it it makes notification sounds from time to time. But just sounds. Not real notifications. And it only happens when I use Spotify. Can you help me ? Thanks.
When I use it it makes notification sounds from time to time. But just sounds. Not real notifications. And it only happens when I use Spotify. Can you help me ? Thanks.
322 Views
0 replies
0 likes
How do you get the playlist you created to only play the songs you add to it? Also, Shuffle only plays the first song I added. I am only on my phone not a PC
How do you get the playlist you created to only play the songs you add to it? Also, Shuffle only plays the first song I added. I am only on my phone not a PC
311 Views
0 replies
0 likes
Por favor ayuda tengo un par de años usando spotify y hace 3 semanas empezó a fallar, estoy escuchando Música en modo offline y después de 6 canciones se apaga la aplicación. Ayuda como lo solucionó
Por favor ayuda tengo un par de años usando spotify y hace 3 semanas empezó a fallar, estoy escuchando Música en modo offline y después de 6 canciones se apaga la aplicación. Ayuda como lo solucionó
Spotify Star
3670 Views
2 replies
0 likes
Hi everyone, First at all, sorry for my bad english. So, i noticed that the " notification bell " it's not working at all. For exemple, the new single / album are not mention on this " bell " when a artist who i follow release a new stuff.. Am i the ...
Hi everyone, First at all, sorry for my bad english. So, i noticed that the " notification bell " it's not working at all. For exemple, the new single / album are not mention on thi...
Music Fan
400 Views
2 replies
0 likes
Hi all, I have around 2500 songs in various playlists and around 600 are stored locally on my phone. In a perfect world I would store all the songs on my phone, but I sadly don't have enough space. Cue today, glancing at my phone, I see spotify downl...
Hi all, I have around 2500 songs in various playlists and around 600 are stored locally on my phone. In a perfect world I would store all the songs on my phone, but I sadly don't have enough...
Spotify Star
673 Views
1 replies
0 likes
I accidentally logged out of my Spotify app. I had to reset my password. When I got back in my playlist was gone. Can anyone help?
I accidentally logged out of my Spotify app. I had to reset my password. When I got back in my playlist was gone. Can anyone help?
Community Legend
411 Views
1 replies
0 likes
Hey Hello, My Questions is why are there different options in webplayer and adroid app? for example in webplayer I can choose to see lyrics and I can add maps for my playlists.Webplayer also shows me more possibilities of music. I like this. Suggesti...
Hey Hello, My Questions is why are there different options in webplayer and adroid app? for example in webplayer I can choose to see lyrics and I can add maps for my playlists. Web...
Community Legend
704 Views
1 replies
0 likes
I have not found a way to have the app default to my playlists page when I open it. Each time I have to click on the menu, then Your Library, and lastly Playlists.It would be a great feature to have. Less looking and clicking, more/faster listening. ...
I have not found a way to have the app default to my playlists page when I open it. Each time I have to click on the menu, then Your Library, and lastly Playlists. It would be a great feature to h...
Not applicable
1386 Views
1 replies
1 likes
I'm using Spotify version 5.4.0.858 on a Samsung Galaxy S4 and Spotify always freezes when I try to open it. I get a message saying "Spotify is not responding..." every time it's opened. On top of that I get a notification that says"No storage area f...
I'm using Spotify version 5.4.0.858 on a Samsung Galaxy S4 and Spotify always freezes when I try to open it. I get a message saying "Spotify is not responding..." every time it's opened. On top of th...
Not applicable
525 Views
1 replies
0 likes
Hi @everyone, I have the following problem:I want to subscribe to a podcast (Fest & Flauschig by Olli Schulz and Jan Böhmermann) but it is not possible for me. I have an Android phone (Samsung Galaxy S3 Mini), I got Spotify Free, I live in Germany (a...
Hi @everyone, I have the following problem: I want to subscribe to a podcast (Fest & Flauschig by Olli Schulz and Jan Böhmermann) but it is not possible for me. I have an Andro...
744 Views
0 replies
0 likes
When I'm listening to an album instead of it going to the next song it skips around, without me being in shuffle play. How can i get this to stop and just go to the next song? I am a premium user
When I'm listening to an album instead of it going to the next song it skips around, without me being in shuffle play. How can i get this to stop and just go to the next song? I am a premium user
784 Views
0 replies
0 likes
How do i check the amount if songs I currently have on spotify?
How do i check the amount if songs I currently have on spotify?
Not applicable
3385 Views
9 replies
0 likes
Hi' I have noticed there is no sub when using the app for Android TV.On my receiver, it just says 2.0, not 2.1 as it should. Every other app works as it should with this. And the control. To get out of the app, I have to push home button. That is no ...
Hi' I have noticed there is no sub when using the app for Android TV. On my receiver, it just says 2.0, not 2.1 as it should. Every other app works as it should with this. And the ...
445 Views
0 replies
0 likes
I have a LG tablet and a Preminum subscriber. I have downloaded music but I am unable to listen to songs offline. Please help. Thanks!
I have a LG tablet and a Preminum subscriber. I have downloaded music but I am unable to listen to songs offline. Please help. Thanks!
Spotify Star
594 Views
1 replies
0 likes
I guess I run into a bug. Can you verify or possibly offer a solution? Pre-requisites:1- Android Encrypted SD Card Steps:1- Open App2- Select SD Card as Storage3- Download a playlist4- Restart the device Expected:Storage stays as SD Card Result:Stora...
I guess I run into a bug. Can you verify or possibly offer a solution? Pre-requisites: 1- Android Encrypted SD Card Steps: 1- Open App 2- Select SD Card as Storage 3- Download a...
Casual Listener
76795 Views
32 replies
16 likes
Hi so I've had Spotify before on my last phone but now with my new phone its not allowing me to download it and I saying its not available in my country, this can't be the problem because I live in the channel islands and my sister with the same phon...
Hi so I've had Spotify before on my last phone but now with my new phone its not allowing me to download it and I saying its not available in my country, this can't be the problem because I live in t...
311 Views
0 replies
0 likes
I have active notifications (shared playlists), but they will not load on my android. I have the green dot saying that they are there but they never appear. I have tried logging out, logging out and reinstalling, but they never appear. My other frien...
I have active notifications (shared playlists), but they will not load on my android. I have the green dot saying that they are there but they never appear. I have tried logging out, logging out and ...
564 Views
0 replies
0 likes
Teens of denial by car seat headrest just came out but when I click on any song in the album, it appears on the bottom of the screen then promptly disappears. It may have been uploaded incorrectly. Not sure but I really want to hear it
Teens of denial by car seat headrest just came out but when I click on any song in the album, it appears on the bottom of the screen then promptly disappears. It may have been uploaded incorrectly. N...
Casual Listener
820 Views
2 replies
0 likes
Spotify has suddenly stopped working on my phone. I have an HTC Desire 520 that I bought less than a month ago. It was working fine last week.I have uninstalled, reinstalled, cleared the cache and my playlists are still grayed out, and now Spotify is...
Spotify has suddenly stopped working on my phone. I have an HTC Desire 520 that I bought less than a month ago. It was working fine last week. I have uninstalled, reinstalled, cleared the cache an...
Casual Listener
661 Views
3 replies
0 likes
