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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377369 Views

541 replies

34 likes

Account
Free
  • 377369 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

  • 7674 Views
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  • 7 likes

Music stopps after 3 tracks automatically?!

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uninstalled the app and downloaded it again, but nothing ch...

Casual Listener

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uni...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

VERY slow change of tracks

So spotify updated the android again, and now it's incredibly slow to change tracks. I am trying to listen to a playlist of songs that are avaialble offline on my mobile (hence there's no way to blame internet connection), and it ha taken up to 5min ...

Regular

So spotify updated the android again, and now it's incredibly slow to change tracks. I am trying to listen to a playlist of songs that are avaialble offline on my mobile (hence there's no way to blam...

SheepDip82

Casual Listener

2554 Views

5 replies

0 likes

  • 2554 Views
  • 5 replies
  • 0 likes

Cant find artists song

Cant find butterfly effect songs when i could before. How is that possible

Newbie

Cant find butterfly effect songs when i could before. How is that possible

Skreech666

Newbie

744 Views

4 replies

1 likes

  • 744 Views
  • 4 replies
  • 1 likes

Equaliser Issue Android

When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue

Music Fan

When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue

615 Views

0 replies

0 likes

Android
bug
Equalizer
Issue with eq
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[PSA] Android Marshmallow 6.0.1 breaks offline sync

Okay I think I've solved my own issue from another thread. After checking out my logs, I'm fairly certain that a bug introduced in Android 6.0.1 release is responsible for breaking offline sync. If you get an OS update you MAY want to hold off for a ...

Casual Listener

Okay I think I've solved my own issue from another thread.  After checking out my logs, I'm fairly certain that a bug introduced in Android 6.0.1 release is responsible for breaking offline sync...

1654 Views

0 replies

0 likes

bug
psa
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  • 0 likes

Offline music gets deleted - again :(

Hi. Have now several times experienced downloaded music is getting deleted.In offline mode it starts with the login screen coming up (why ???)After switching to online mode and logging in I check storage - it has changed from sd card to local.Music i...

Casual Listener

Hi.   Have now several times experienced downloaded music is getting deleted. In offline mode it starts with the login screen coming up (why ???) After switching to online mode and logging i...

osornios

Spotify Star

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Can't get rid of downloading notification

So I finally figured out what is happening (after clearing, uninstalling, etc). When I run Spotify on android, I get a notification that said "Downloading 0 out of 6 (0% complete). It never completes and it's impossible to get rid of. It turns out th...

Casual Listener

So I finally figured out what is happening (after clearing, uninstalling, etc).   When I run Spotify on android, I get a notification that said "Downloading 0 out of 6 (0% complete).  It ...

morticae

Casual Listener

2532 Views

1 replies

5 likes

bug
  • 2532 Views
  • 1 replies
  • 5 likes

Playback stops when phone moves from offline to online - Android Galaxy Note 4

When I transition from offline to online playback stops. This is instantly infuriating and the single thing a music playback application should never do. This has been happening for more than 18 months.Steps to reproduce the issue:Spend $10 a month f...

Casual Listener

When I transition from offline to online playback stops.  This is instantly infuriating and the single thing a music playback application should never do.  This has been happening for more ...

jones77

Casual Listener

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
  • 0 likes

Solved!! Spotify forgets storage location after restarting Galaxy Tab S 10.5

Hi Community, on my Galaxy Tab S 10.5 I have manually selected the external SD card for offline music. Downloading albums works perfectly and I can listen to them offline. But when I reboot the Galaxy S spotify seems to delete the offline albums (the...

Casual Listener

Hi Community,   on my Galaxy Tab S 10.5 I have manually selected the external SD card for offline music. Downloading albums works perfectly and I can listen to them offline. But when I reboot ...

Gruffalo

Casual Listener

717 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Vision Impared - Removing local files - Spotify Connect

Good day,I know the following and here's my current situation:- Spotify Connect (Wi-Fi) only plays songs from the spotify library and not your local files- I have the latest 1.0.33.xx on my windows machine- I see my "local" files and they are grayed ...

Regular

Good day, I know the following and here's my current situation: - Spotify Connect (Wi-Fi) only plays songs from the spotify library and not your local files - I have the latest 1.0.33.xx on my win...

hanersky7

Regular

788 Views

7 replies

0 likes

  • 788 Views
  • 7 replies
  • 0 likes

Music stops automatically after 3 tracks?

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uninstalled the app and downloaded it again, but nothing ch...

Casual Listener

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uni...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Downloads disappear

Every time I switch off my device (Samsung Galaxy Note 3 / Android 5) I lose all downloaded songs. I Updated Spotify to newest version. Somebody knows a solution? Thanks.

Regular

Every time I switch off my device (Samsung Galaxy Note 3 / Android 5) I lose all downloaded songs. I Updated Spotify to newest version. Somebody knows a solution? Thanks.

Joe

Community Legend

1609 Views

15 replies

0 likes

  • 1609 Views
  • 15 replies
  • 0 likes

Spotify does not work offline, every time I restart requires to log in.

I am premium user. When I restart the device Spotify requires to log in using Internet connection even if I in offline mode. I have only one device with 30 Gb. I downloaded only 30 songs. I have reinstalled app several times.If I choose offline mode ...

Newbie

I am premium user. When I restart the device Spotify requires to log in using Internet connection even if I in offline mode. I have only one device with 30 Gb. I downloaded only 30 songs. I have rein...

Joe

Community Legend

478 Views

1 replies

0 likes

Spotify switch to internal storage erasing all songs. Only 1 device working. Reinstalled several times. Enough storage space.
  • 478 Views
  • 1 replies
  • 0 likes

Solved!! I can´t reinstall Spotify on my Huawei p8 lite

I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not found, check storage settings.I´ve tried everything...

Casual Listener

I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not ...

OlgaGuerrero

Casual Listener

872 Views

2 replies

0 likes

  • 872 Views
  • 2 replies
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Metedatachanged broadcast receiver

Your intent-filter action (com.spotify.mobile.android.metadatachanged) is still buggy. It will only broadcast when a user repeatedly click on the same song. This feature is already there, it just needs to be properly implemented.

Newbie

Your intent-filter action (com.spotify.mobile.android.metadatachanged) is still buggy. It will only broadcast when a user repeatedly click on the same song. This feature is already t...

johnka

Gig Goer

2158 Views

5 replies

2 likes

  • 2158 Views
  • 5 replies
  • 2 likes

Everything is deleted??

I logged put of my spotify account and logged back in and it down graded me to the free acount when i was a premium subscriber and all of my playlisys are gone how do i get them back???

Newbie

I logged put of my spotify account and logged back in and it down graded me to the free acount when i was a premium subscriber and all of my playlisys are gone how do i get them back???

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Downloaded music dissapered

I downloaded 189 albums on spotify for my android phone last week. Today I find out that out of the 189 albums only 42 are available offline. A few days ago I checked and ALL of the albums were available offline. And I can't download them again becau...

Casual Listener

I downloaded 189 albums on spotify for my android phone last week. Today I find out that out of the 189 albums only 42 are available offline. A few days ago I checked and ALL of the albums were avail...

McMac

Music Fan

512 Views

4 replies

0 likes

  • 512 Views
  • 4 replies
  • 0 likes

No me deja agregar canciones

I cant add that song, why?

Newbie

I cant add that song, why?

OviiiOne

Community Legend

669 Views

2 replies

0 likes

  • 669 Views
  • 2 replies
  • 0 likes

Downloads

All my downloaded albums keep undownloading themselves. Have to remember download every other day can't play them. Why?

Newbie

All my downloaded albums keep undownloading themselves. Have to remember download every other day can't play them. Why?

osornios

Spotify Star

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes