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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115204 Views

27 replies

4 likes

  • 115204 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231608 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231608 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591061 Views

79 replies

3 likes

  • 591061 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485570 Views

580 replies

42 likes

Account
Free
  • 485570 Views
  • 580 replies
  • 42 likes

Solved!!Superuser Contribution Problem with sd card

I can't store songs in my sd card. My cellphone (moto e 2nd gen) doesn't show me the option.

Casual Listener

I can't store songs in my sd card. My cellphone (moto e 2nd gen) doesn't show me the option.

avoubik

Casual Listener

1885 Views

6 replies

0 likes

  • 1885 Views
  • 6 replies
  • 0 likes

Bluetooth playback stops for a second on track change

Hi. I recently ordered bluetooth headphones - JBL E50BT. I tried them with PC, other music players on my phone and of course with Spotify. While all other players works perfectly, the spotify has a bug:After changing a track or skipping to place in s...

Casual Listener

Hi.   I recently ordered bluetooth headphones - JBL E50BT. I tried them with PC, other music players on my phone and of course with Spotify.   While all other players works perfectly, t...

peku33

Casual Listener

1603 Views

4 replies

0 likes

  • 1603 Views
  • 4 replies
  • 0 likes

Wiedergabe stoppt nach Song

Guten TagIch habe folgendes Problem und zwar, stoppt Spotify(Premium) die Wiedergabe nach jedem Song und startet erst wieder wenn ich die App wieder öffne oder Play drücke.Bitte um LösungsvorschlägeHabe ein Samsung S5 mit Android 5.1und die Spotify V...

Newbie

Guten Tag Ich habe folgendes Problem und zwar, stoppt Spotify(Premium) die Wiedergabe nach jedem Song und startet erst wieder wenn ich die App wieder öffne oder Play drücke. Bitte um Lösungsvor...

2558 Views

0 replies

3 likes

  • 2558 Views
  • 0 replies
  • 3 likes

Cant send music to or message spotify users

For some reason when I go to send music to a spotify user, I'm not given the option anymore. A box pops up and asks if I want to send it through text messaging or other apps

Newbie

For some reason when I go to send music to a spotify user, I'm not given the option anymore. A box pops up and asks if I want to send it through text messaging or other apps

459 Views

0 replies

0 likes

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Spotify keep closing itself on Android when I'm playing a song in other device

I used to control Spotify on my PC using the Android app, but the app keep closing itself, the notification icon disappear, and I have to start it again to control my music. Is there a way to keep Spotify running on my phone? I'm using Android 6.0.1 ...

Visitor

I used to control Spotify on my PC using the Android app, but the app keep closing itself, the notification icon disappear, and I have to start it again to control my music. Is there a way to keep Sp...

user-removed

Not applicable

1374 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

music failure.

im not sure how to stop the problem i have. i upgraded to premium and my music skips , it stops and won't continue the song. sometimes when i close the app the music stops then i have to open the app and it takes awhile for the music to play. any tip...

Newbie

im not sure how to stop the problem i have. i upgraded to premium and my music skips , it stops and won't continue the song. sometimes when i close the app the music stops then i have to open the app...

osornios

Spotify Star

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Music leaps when using Google app in parallel

When using the Google App on Android 5.1 (cat s40 device) in parallel to listening to Spotify music, the music leaps: it breaks for the fraction of a second, then resumes at a later time stamp than the break would have lasted. Similar to as if I'd le...

Regular

When using the Google App on Android 5.1 (cat s40 device) in parallel to listening to Spotify music, the music leaps: it breaks for the fraction of a second, then resumes at a later time stamp than t...

osornios

Spotify Star

1524 Views

8 replies

0 likes

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  • 8 replies
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Lost all my saved songs and playlists.

Woke up one day, on my phone went to my Browse music selection, my songs were not there... Read online from a quick google, had other people with similar issues, solution: Uninstall reinstalled.Solution for me, failed.. it has 3 songs that i saved (p...

Newbie

Woke up one day, on my phone went to my Browse music selection, my songs were not there... Read online from a quick google, had other people with similar issues, solution: Uninstall reinstalled. ...

KatesHere

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Desaparece sincronozación de álbumes

Estoy de vacaciones en un lugar sin Wifi de buena calidad y me he dado cuenta que de un día para otro han desaparecido todos los álbumes descargados, no pudiendo volver a descargarlos con dicha conexión.Por un lado querría expresar mi queja formal a ...

Casual Listener

Estoy de vacaciones en un lugar sin Wifi de buena calidad y me he dado cuenta que de un día para otro han desaparecido todos los álbumes descargados, no pudiendo volver a descargarlos con dicha conex...

428 Views

0 replies

0 likes

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  • 0 likes

Solved!! Xperia XA offline music on sd card

Hi. I have Sony Xperia XA and I have problem with storing offline music on memory card. Music is always stored on internal memory where I dont have enough space. I found many tutorials how to resolve this issue but all requires reinstalling Spotify. ...

Casual Listener

Hi. I have Sony Xperia XA and I have problem with storing offline music on memory card. Music is always stored on internal memory where I dont have enough space. I found many tutorials how to resolve...

Peter102

Casual Listener

2698 Views

2 replies

0 likes

  • 2698 Views
  • 2 replies
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Hi

Casual Listener

davidbishop119

Casual Listener

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Downloaded songs

I had over 200 songs in the secction "songs" on Spotify, and i activated de "Download" button so i can hear the songs without Internet. Today i accidentaly hit that button, so the Download feature was off, then i hit that button again to turn It on a...

Casual Listener

I had over 200 songs in the secction "songs" on Spotify, and i activated de "Download" button so i can hear the songs without Internet. Today i accidentaly hit that button, so the Download feature wa...

Joe

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Podcasts regularly erased?

Every now and then my downloaded podcasts get erased. They're still in the downloaded-section, though. However, I have to download them again. Quite annoying!Update didn't help.Does anybody know how to solve this?Thanks!

Newbie

Every now and then my downloaded podcasts get erased. They're still in the downloaded-section, though. However, I have to download them again. Quite annoying! Update didn't help. Does anybody know ...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Playlists

How do I delete all playlists?

Regular

How do I delete all playlists?

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
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Home page won't load

I'm not able to load the home page. I get an error that says "that didn't work give it another go" or words to that effect. Anyone know of a fix for this? I'm on a Galaxy 7. I reinstalled Spotify but didn't help.

Newbie

I'm not able to load the home page. I get an error that says "that didn't work give it another go" or words to that effect. Anyone know of a fix for this? I'm on a Galaxy 7. I reinstalled Spotify but...

osornios

Spotify Star

4092 Views

1 replies

0 likes

  • 4092 Views
  • 1 replies
  • 0 likes

Solved!! Pause between each song

I'm running Spotify premuim on my Samsung S6. When I am streaming music it will play one song fine but when the next song is supposed to play it doesn't unless I actually go to the app. Spotify is at the latest update. Any solutions out there? Thanks...

Casual Listener

I'm running Spotify premuim on my Samsung S6. When I am streaming music it will play one song fine but when the next song is supposed to play it doesn't unless I actually go to the app. Spotify is at...

osornios

Spotify Star

1018 Views

3 replies

0 likes

  • 1018 Views
  • 3 replies
  • 0 likes

How can I rid of my spotify account that is linked to my Facebook??

How can I get it so that my email that I want to use for my spotify account will work even though I'm currently logged in with my Facebook account which is the same email that I want to use???

Casual Listener

How can I get it so that my email that I want to use for my spotify account will work even though I'm currently logged in with my Facebook account which is the same email that I want to use???

Joe

Community Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

我已升級 premium

有收據,已試過客戶服務教的方法,但都唔可以用

Newbie

有收據,已試過客戶服務教的方法,但都唔可以用

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Slight pause when using aux cable and unlocking samsung galaxy j5

Hi within the last week my phone running android 5.1.1 has whilst being used with an aux cable in offline mode begun to have a slight pause of 1-2 seconds when unlocking the phone. I have cleared all cached data in all apps, reinstalled spotify and r...

Newbie

Hi within the last week my phone running android 5.1.1 has whilst being used with an aux cable in offline mode begun to have a slight pause of 1-2 seconds when unlocking the phone. I have cleared all...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes