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Ongoing Issues

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 38762 Views
  • 65 replies
  • 25 likes
  • 38762 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 875748 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 875748 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 25959 Views
  • 4 replies
  • 0 likes
  • 25959 Views
  • 4 replies
  • 0 likes

Help with transfer from LG G5 to LG G5

Hi guys,I recently got spotify premium on my LG G5There has been a tech issue with my phone and my carrier is sending me out a replacement phone. I dont have a computer or internet (bar my phones data pack) is there a way i can transfer all the songs...

  • Casual Listener
  • Hi guys, I recently got spotify premium on my LG G5 There has been a tech issue with my phone and my carrier is sending me out a replacement phone. I dont have a computer or internet (bar my phones...
  • noahroe1992
  • Casual Listener
  • 767 Views
  • 2 replies
  • 0 likes
  • 767 Views
  • 2 replies
  • 0 likes

Song skips audio in beginning

On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service

  • Newbie
  • On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Osmotard

Hola, estoy en NY y no puedo iniciar sesión desde hace unos días. Me aparece un mensaje que indica "parece que estás intentando iniciar sesión desde un país distinto"

  • Casual Listener
  • Hola, estoy en NY y no puedo iniciar sesión desde hace unos días. Me aparece un mensaje que indica "parece que estás intentando iniciar sesión desde un país distinto"
  • osornios
  • Spotify Star
  • 785 Views
  • 3 replies
  • 0 likes
  • 785 Views
  • 3 replies
  • 0 likes

Facebook

Hey,Ich wurde bei Facebook gesperrt da ich einen falschen Namen benutzt habe und nun habe ich keinen Zugriff auf Spotify (Premium) mehr.Ich habe mir einen neuen Spotify Account zugelegt, doch würde ich gerne meine alten Playlisten haben und mein Prem...

  • Newbie
  • Hey, Ich wurde bei Facebook gesperrt da ich einen falschen Namen benutzt habe und nun habe ich keinen Zugriff auf Spotify (Premium) mehr. Ich habe mir einen neuen Spotify Account zugelegt, doch wür...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Solved!! Spotify app don't recognise my premium account

Hello, I'm not able to access my premium account on my mobile device... I tried and tried to log in...I tried to delete to dataI tried to uninstall the app i'm effectivly in premium mode on the web site from my pc...but nothing to do from my mobile.i...

  • Casual Listener
  • Hello,   I'm not able to access my premium account on my mobile device...   I tried and tried to log in... I tried to delete to data I tried to uninstall the app   &n...
  • osornios
  • Spotify Star
  • 376 Views
  • 3 replies
  • 0 likes
  • 376 Views
  • 3 replies
  • 0 likes

wear app wont run - poor support :(

hi,since the previous app update spotify wont run on my moto 360 sport ...it used to work ok before that - now just times out while the loading circle appears spotify support said contact motorolla about the issue ...this was after a previous email a...

  • Visitor
  • hi, since the previous app update spotify wont run on my moto 360 sport 😞 ...it used to work ok before that - now just times out while the loading circle appears   spotify support said cont...
  • user-removed
  • Not applicable
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

[Android ] Problème de nombre d'appareil connectés

Nous avons un abonnement spotify premium qui ne dessert que 3 appareils, un de nos téléphones ne fonctionne plus du tout mais il est compté dans les appareils connectés, comment le retirer des appareils connectés alors que nous ne pouvons plus l'allu...

  • Newbie
  • Nous avons un abonnement spotify premium qui ne dessert que 3 appareils, un de nos téléphones ne fonctionne plus du tout mais il est compté dans les appareils connectés, comment le retirer des appare...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

All Songs will not load and customer service is useless.

I have been experiencing a very irritating issue since March. I am running Version 5.6.0.701.The issue occurs over WiFi and 4G.My songs list will not load. In the app, when I go to my Library, then songs, it displays the loading circle and does not l...

  • Newbie
  • I have been experiencing a very irritating issue since March. I am running Version 5.6.0.701. The issue occurs over WiFi and 4G. My songs list will not load. In the app, when I go to my Library...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Mensaje o notificación baja el volumen de spotify

hola tengo untelefono nuevo lo que pasa es que cada vez que pongo una cancion o algo y me llega un mensaje se baja el volumen y para que se oiga normal lo que tego que haces es "pausar y reproducir para que se oiga bien " que ago ?

  • Newbie
  • hola tengo untelefono nuevo lo que pasa es que cada vez que pongo una cancion o algo y me llega un mensaje se baja el volumen y para que se oiga normal lo que tego que haces es "pausar y reproducir p...
  • 783 Views
  • 0 replies
  • 0 likes
  • 783 Views
  • 0 replies
  • 0 likes

Spotify Connect not available on Android

Title might be a bit misleading, but I have no idea how name it better. Getting straight to the point, here is the situation:- I have Macbook Pro, Samsung S7 Edge and amp Denon AVR-X3100.- Denon is in standby mode (i.e. it is turned off), Spotify on ...

  • Casual Listener
  • Title might be a bit misleading, but I have no idea how name it better.  Getting straight to the point, here is the situation: - I have Macbook Pro, Samsung S7 Edge and amp Denon AVR-X3100. -...
  • whickerd
  • Music Fan
  • 1074 Views
  • 6 replies
  • 0 likes
  • 1074 Views
  • 6 replies
  • 0 likes

No puedo escuchar canciones

Instale la aplicacion y tengo la cuenta premiun pero no puedo escuchsr musica cuando no tengo internet.

  • Newbie
  • Instale la aplicacion y tengo la cuenta premiun pero no puedo escuchsr musica cuando no tengo internet.
  • osornios
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

This song is not available

Hi,I've been trying to play an album and I can't, it displays the "This song is not available. if you have the file on your computer you can import it" text the album that im triying to listen is Death by Sexy by Eagles of Death Metal hope you guys c...

  • Newbie
  • Hi, I've been trying to play an album and I can't, it displays the "This song is not available. if you have the file on your computer you can import it" text   the album that im triying to li...
  • tomasrex
  • Roadie
  • 522 Views
  • 1 replies
  • 0 likes
  • Help Spotify!
    not playing
    not working
  • 522 Views
  • 1 replies
  • 0 likes

Proper Android Tablet App

Please make the Android app more usable for a big tablet screen. Ideas: Static navigation bar on the left like in Windows Desktop app.Playlist / Album / Artist view on the left hand side and their regarding songs on the right - both viewable and scro...

  • Newbie
  • Please make the Android app more usable for a big tablet screen.  Ideas:  Static navigation bar on the left like in Windows Desktop app. Playlist / Album / Artist view on the left hand s...
  • Hubo
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

all playlist at same time?

Hi all,Why in spotify i cant listen all playlist i have at same time, continuous or random?

  • Casual Listener
  • Hi all, Why in spotify i cant listen all playlist i have at same time, continuous or random?
  • keko1979
  • Casual Listener
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

I'm having problems getting an album to download !!!!

Too whom it may concern I'm a little lost on this subject I have been trying to get RUSH'S ALBUM ALL THE WORLDS A STAGE PUT BACK on my playlist I got in touch with Spotify support and they gave me a link which I could download it only gave one song n...

  • Casual Listener
  • Too whom it may concern I'm a little lost on this subject I have been trying to get RUSH'S ALBUM ALL THE WORLDS A STAGE PUT BACK on my playlist I got in touch with Spotify support and they gave me a ...
  • wickedwillie-6
  • Casual Listener
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes