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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194916 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194916 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536267 Views

78 replies

3 likes

  • 536267 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440092 Views

565 replies

37 likes

Account
Free
  • 440092 Views
  • 565 replies
  • 37 likes

Solved!! No SD Card transfer option

Guys,I don't know what's happening, don't know if the problem is on my Android, but in my Spotify app doesn't have the option to transfer the offline songs to a SD Card.My cellphone is: Motorola 3rd GenAndroid version: 6.0Spotify version: 5.8.0.1029 ...

Newbie

Guys, I don't know what's happening, don't know if the problem is on my Android, but in my Spotify app doesn't have the option to transfer the offline songs to a SD Card. My cellphone is: Motorol...

dark_turban

Newbie

1209 Views

2 replies

0 likes

Sd
storage
  • 1209 Views
  • 2 replies
  • 0 likes

Sincronización

Es una verdadera molesta spotify premium, no tenga la opción de hacer más configurable tu cuenta, me refiero que cada canción o artista que estuche queda un maldito historial de archivos, lo ocultas pero te conectas desde el computador o otro disposi...

Newbie

Es una verdadera molesta spotify premium, no tenga la opción de hacer más configurable tu cuenta, me refiero que cada canción o artista que estuche queda un maldito historial de archivos, lo ocultas ...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Solved!! Spotify scrolls to the top of the playlist

This is white a new problem I've been having, but if I ever leave the playlist I'm playing (if, say, I switch to another app or exit the song list) the playlist automatically scrolls to the top without me doing anything. I'm running Android 5.1.1 and...

Casual Listener

This is white a new problem I've been having, but if I ever leave the playlist I'm playing (if, say, I switch to another app or exit the song list) the playlist automatically scrolls to the top witho...

Craigmac99

Newbie

13816 Views

23 replies

6 likes

  • 13816 Views
  • 23 replies
  • 6 likes

Offline Status Removed and Default Storage Changed AGAIN and AGAIN

This is about the FOURTH TIIME in the past month that my offline status has been removed from a nearly 3,000-track playlist with no intentional (or observed) intervention from me. Furthermore, each time this occurs, my default storage location is cha...

Regular

This is about the FOURTH TIIME in the past month that my offline status has been removed from a nearly 3,000-track playlist with no intentional (or observed) intervention from me.  Furthermore, ...

LouThomas

Regular

1947 Views

7 replies

3 likes

storage sd card offline bug
  • 1947 Views
  • 7 replies
  • 3 likes

Cannot download Spotify Music App from Play Store

Hi guys, I have my Google Account that I created long ago in Bangkok. Now, I moved to Singapore. I subscribed premium account. I could download the app on my Windows Phone but I could not find it in Google Play Store on my Android Devices. I searched...

Casual Listener

Hi guys,    I have my Google Account that I created long ago in Bangkok.  Now, I moved to Singapore. I subscribed premium account.  I could download the app on my Windows...

piyabut

Casual Listener

1688 Views

4 replies

0 likes

  • 1688 Views
  • 4 replies
  • 0 likes

Como personalizar a ordem de uma playlist?

Alguém consegue me ajudar como personalizar a ordem de uma playlist? Obrigado!

Casual Listener

Alguém consegue me ajudar como personalizar a ordem de uma playlist? Obrigado!

486 Views

0 replies

2 likes

  • 486 Views
  • 0 replies
  • 2 likes

Solved!! Spotify slow startup after local media added

I'm running a Sony z3c on Marshmallow, with the latest version of Spotify, I've been plagued with slow spotify start ups for months. I uninstalled spotify loads and re-synched my files but still slow. This time is I uninstalled spotify while not at h...

Regular

I'm running a Sony z3c on Marshmallow, with the latest version of Spotify, I've been plagued with slow spotify start ups for months.  I uninstalled spotify loads and re-synched my files but...

Geisthiro

Regular

681 Views

3 replies

0 likes

  • 681 Views
  • 3 replies
  • 0 likes

Got error message of having more than 3 devices

I currently have spotify installed on only 2 devices: 1 tablet Microsoft Surface (with Windows 10) and 1 smartphone Samsung Galaxy S3 (Android).I got this error message and Spotify deleted all my saved songs on my smartphone.I mainly want all the son...

Newbie

I currently have spotify installed on only 2 devices: 1 tablet Microsoft Surface (with Windows 10) and 1 smartphone Samsung Galaxy S3 (Android). I got this error message and Spotify deleted all my s...

Hubo

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Too many devices - spotify connect

Dear all, Lately my whole spotify connect is full with around 20 to 30 Google Cast devices, even when I am just sitting at home. Usually this is just one from my neighbour, my own PC and my own phone. Is this a bug and how do I get rid of it?

Regular

Dear all,  Lately my whole spotify connect is full with around 20 to 30 Google Cast devices, even when I am just sitting at home. Usually this is just one from my neighbour, my own PC an...

Paulvdheide

Regular

2076 Views

2 replies

0 likes

Connect
devices
google cast
Samsung s7 edge
  • 2076 Views
  • 2 replies
  • 0 likes

Solved!! New playlist doesn´t show on my mobile

I created a new playlist a couple of days ago but I can´t see it on my Samsung S4,all other playlists shows but not the new one ( have the mobile online). Help please! Fredrika

Casual Listener

I created a new playlist a couple of days ago but I can´t see it on my Samsung S4,all other playlists shows but not the new one ( have the mobile online). Help please!   Fredrika

SparkySharky52

Casual Listener

2888 Views

3 replies

0 likes

  • 2888 Views
  • 3 replies
  • 0 likes

I can't press button to download

If I want to download an album I click on the download button. The button that basically looks like a lightswitch. I have premium, am in online mode and I am connected to wifi yet every time it just pushes my button back and it just won't download th...

Newbie

If I want to download an album I click on the download button. The button that basically looks like a lightswitch. I have premium, am in online mode and I am connected to wifi yet every time it just ...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

No puedo sincronizar mi musica local del PC con mis dispositivos

No he podido sincronizar la música local de spotify de PC con spotify de mis dispositivos ni con un ipad ni con un móvil Android, he seguido los pasos que postean en la ayuda, primero agrego a una playlist con mi música local desde el PC y conecto lo...

Newbie

No he podido sincronizar la música local de spotify de PC con spotify de mis dispositivos ni con un ipad ni con un móvil Android, he seguido los pasos que postean en la ayuda, primero agrego a una pl...

richardo77

Newbie

2476 Views

1 replies

0 likes

  • 2476 Views
  • 1 replies
  • 0 likes

Can't play videos outside of Spotify/Can't listen to musix without Premium

When I try to use an app that plays sound or video, the music automatically pauses. I never had this issye on my PC. Also, before starting my trial, I couldn't listen to my music, as I couldn't select the song, I had to use shuffleplay, another issue...

Newbie

When I try to use an app that plays sound or video, the music automatically pauses. I never had this issye on my PC. Also, before starting my trial, I couldn't listen to my music, as I couldn't selec...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

Mobile app using Gb of data

I've recently switched from an iPhone to an Android phone and had some issues over the last few days with my subscription not updating (this is due to Vodafone who took over "paying" for the service for a year). So we gave up on Vodafone fixing their...

Visitor

I've recently switched from an iPhone to an Android phone and had some issues over the last few days with my subscription not updating (this is due to Vodafone who took over "paying" for the service ...

user-removed

Not applicable

1695 Views

5 replies

0 likes

  • 1695 Views
  • 5 replies
  • 0 likes

Spotify facebook linked to wrong account

I would like to connect my facebook to my Spotify account but it says it is linked with another account.I had a trial account in the past but I have forgotten the username and cannot access it. Is there any way around this issue?

Regular

I would like to connect my facebook to my Spotify account but it says it is linked with another account. I had a trial account in the past but I have forgotten the username and cannot access it. I...

Joe

Community Legend

886 Views

3 replies

0 likes

  • 886 Views
  • 3 replies
  • 0 likes

Solved!! My music stops after each track

Can anyone advise me why my music would stop after each track. This happens regardless of where the music is whether my play list or anyone's. But this only happens when my application is running in the background. I am on a Samsung s6

Visitor

Can anyone advise me why my music would stop after each track. This happens regardless of where the music is whether my play list or anyone's. But this only happens when my application is running in ...

Joe

Community Legend

878 Views

3 replies

0 likes

stops
track problem
  • 878 Views
  • 3 replies
  • 0 likes

Songs doesn't play in order

I have several saved playlists and album but all of a sudden so will not play songs as usual. Although I do not press shuffle. Can anyone help me please? I have had this problem during a long time. I have Premium and I am listening on Android. Thank ...

Visitor

I have several saved playlists and album but all of a sudden so will not play songs as usual. Although I do not press shuffle. Can anyone help me please? I have had this problem during a long time. I...

user-removed

Not applicable

726 Views

5 replies

0 likes

  • 726 Views
  • 5 replies
  • 0 likes

Problem with saved music

Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings in "memory" the space is obviously taken, I've trie...

Regular

Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings ...

osornios

Spotify Star

829 Views

5 replies

1 likes

  • 829 Views
  • 5 replies
  • 1 likes