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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7416 Views

0 replies

7 likes

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Buttons

As i try to use the add to up next option while listening to my music my finger hits the actual song and changes my music. Is there a way to change the button size or can it be changed for everyones benefit?

Newbie

As i try to use the add to up next option while listening to my music my finger hits the actual song and changes my music. Is there a way to change the button size or can it be changed for everyones ...

osornios

Spotify Star

335 Views

1 replies

0 likes

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  • 1 replies
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Solved!! does Spotify use data

I am new to Speotify. When not streaming, are songs downloaded to the mobile device? If so, when listening, is there data usage?

Visitor

I am new to Speotify.   When not streaming, are songs downloaded to the mobile device?   If so, when listening, is there data usage?

Nico

Community Legend

1416 Views

5 replies

0 likes

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Family Plan

My husband and I are having issues with our family plan. He cannot and I cannot play music at the sametime on different devices. Plz help!

Newbie

My husband and I are having issues with our family plan. He cannot and I cannot play music at the sametime on different devices. Plz help!

osornios

Spotify Star

532 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playing music stored on SD

Is it possible to play music stored in the SD card. This are song files from iTunes and CD's copied from my computer to my SD card, not downloaded from the Spotify app amd made available offline.

Regular

Is it possible to play music stored in the SD card. This are song files from iTunes and CD's copied from my computer to my SD card, not downloaded from the Spotify app amd made available offline.

CE_1990

Regular

4696 Views

8 replies

0 likes

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  • 8 replies
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error en subcripcion

ayuda quiero pagar y me marca el siguiente errorayuda me marca error

Newbie

ayuda quiero pagar y me marca el siguiente error ayuda me marca error

osornios

Spotify Star

318 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Music wont play offline or automaticly continue

My premuim account will show that i can play the songs offline but when i dont have connection they wont play. Also, and just as irritating, the songs wont automaticly keep playing. I have to hit next song every time i want to listen to the next song...

Newbie

My premuim account will show that i can play the songs offline but when i dont have connection they wont play. Also, and just as irritating, the songs wont automaticly keep playing. I have to hit nex...

osornios

Spotify Star

578 Views

2 replies

0 likes

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  • 2 replies
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Device Broadcasting

Is there any way to disable device broadcasting?

Newbie

Is there any way to disable device broadcasting?

Joe

Community Legend

1209 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Notification Panel Controls Not Working With Chromecast Audio

I recently purchased two Chromecast Audios because I wanted to stream Spotify over WiFi instead of Blutooth. However, when playing through the Chromecast Audio(s) through my phone, pressing the "Next" button on either the lock screen widget or the No...

Casual Listener

I recently purchased  two Chromecast Audios because I wanted to stream Spotify over WiFi instead of Blutooth. However, when playing through the Chromecast Audio(s) through my phone, pressing the...

Daniel

Community Legend

799 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify CLOSES randomly when using other Apps

I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open it again and look for the song I was listening to. ...

Casual Listener

I have an account in Spotify Premium and recently it started to CLOSE the app when I open some other app like Facebook or Chrome. Not only stops playing but CLOSES the app Spotify, so I have to open ...

Mariliasc

Casual Listener

1721 Views

4 replies

0 likes

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Download songs to PC ?

I just signed up to Spotify. It says I can download songs, but are they only stored in my Spotify account or can I save these downloaded songs to my music folder on my PC ?Thnx

Newbie

I just signed up to Spotify. It says I can download songs, but are they only stored in my Spotify account or can I save these downloaded songs to my music folder on my PC ? Thnx

Daniel

Community Legend

375 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Home screen - Something not working

This is a reccurent issue. Every time I launch the app the home screen display's "sorry, something went wrong. - That didn't work. Please have another go" Other tabs work fine. But this one never updates and I have the same message over and over agai...

Visitor

This is a reccurent issue.    Every time I launch the app the home screen display's "sorry, something went wrong. - That didn't work. Please have another go"   Other tabs work fine...

Joe

Community Legend

13358 Views

8 replies

0 likes

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Offline Playlists Keep Getting Removed

Hi all, I've been using Spotify Premium for a couple of years now. Lately it seems like my offline playlists keep getting removed. This seems to have no rhyme or reason. I have to redownload them at random times. Not all of them are gone, either. I u...

Newbie

Hi all, I've been using Spotify Premium for a couple of years now.  Lately it seems like my offline playlists keep getting removed. This seems to have no rhyme or reason. I have to redownload th...

Daniel

Community Legend

441 Views

1 replies

0 likes

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  • 1 replies
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offline music "unlinked"

I have a SSD where all music gets downloaded. It is the fourth time (in a few days) that while playing a song, it suddenly stops (and resume after a few seconds) but the app shows like there are no downloaded songs and ignores the SSD card (the music...

Regular

I have a SSD where all music gets downloaded. It is the fourth time (in a few days) that while playing a song, it suddenly stops (and resume after a few seconds) but the app shows like there are...

Marplatense

Regular

927 Views

5 replies

0 likes

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Spotify deletes everything upon reboot of the device.

Hello world,Every time I restart my Oneplus X, Spotify deletes all local content and checks off the offline setting for all my playlists. Anyone have a clue what to do in rider to prevent this from happening?Every now and then it logs me out as well,...

Newbie

Hello world, Every time I restart my Oneplus X, Spotify deletes all local content and checks off the offline setting for all my playlists. Anyone have a clue what to do in rider to prevent this fr...

Autotime

Roadie

1675 Views

4 replies

0 likes

Android 5.1.1
Bug Playlist
local files
  • 1675 Views
  • 4 replies
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Can download songs to storage device but not SD card

HI All, I cannot download songs to SD card even if the download finished icon shows up under all songs. I suspect it has something to do with the folder in my SD card. But when I remove downloads and change storage location to device storage it seems...

Regular

HI All,   I cannot download songs to SD card even if the download finished icon shows up under all songs. I suspect it has something to do with the folder in my SD card. But when I remove down...

Daniel

Community Legend

506 Views

3 replies

0 likes

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Some local files are not synchronized

Most of my local files were synchronized successfully, but some just can't be. These music play normally in the PC but they're not available in other devices. Also, the artist name and other infos are grey instead of white and the right click tab is ...

Casual Listener

Most of my local files were synchronized successfully, but some just can't be. These music play normally in the PC but they're not available in other devices. Also, the artist name and other inf...

Daniel

Community Legend

573 Views

3 replies

0 likes

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  • 3 replies
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Indioma Spotify

Não consigo mudar o indioma para o português, fica somente no inglês!

Newbie

Não consigo mudar o indioma para o português, fica somente no inglês!

288 Views

0 replies

0 likes

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Solved!! podcast download

Is there a way to 1. Set my followed podcasts to download whenever there is a new episode?2. Make sure it only downloads on wifi.

Newbie

Is there a way to    1. Set my followed podcasts to download whenever there is a new episode? 2. Make sure it only downloads on wifi.

Bittencourt

Spotify Star

11886 Views

1 replies

4 likes

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Solved!! Cannot set as default player

Dear all, I have a Samsung Galaxy S6 (SM-G920I) with Android 6.0.1 and I cannot set Spotify as default player on device. On Spotify app itself there's no available option to set as defalt app for anything.I tried to remove the app (and clearing cache...

Regular

Dear all,   I have a Samsung Galaxy S6 (SM-G920I) with Android 6.0.1 and I cannot set Spotify as default player on device. On Spotify app itself there's no available option to set as defalt ap...

Listor

Newbie

41771 Views

9 replies

2 likes

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  • 9 replies
  • 2 likes

Solved!! Download question

This may be a dumb question, but..... I am in a free 7 day premium upgrade and have downloaded some music. If I do not continue with the premium, do I lose the music I have downloaded??

Newbie

This may be a dumb question, but..... I am in a free 7 day premium upgrade and have downloaded some music. If I do not continue with the premium, do I lose the music I have downloaded??

user-removed

Not applicable

514 Views

1 replies

0 likes

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