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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118780 Views

27 replies

4 likes

  • 118780 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239597 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239597 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600491 Views

79 replies

3 likes

  • 600491 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492920 Views

581 replies

42 likes

Account
Free
  • 492920 Views
  • 581 replies
  • 42 likes

Non-Spotify media paused when Spotify starts elsewhere

So I've got a few devices around my house:Desktop PCLaptop PC x2Tablet x3Phone x1Desktop PC, one laptop, all tablets, and my phone have Spotify installed. I only regularly use one tablet, phone, desk, and one laptop. On the phone and tablet, I also h...

Casual Listener

So I've got a few devices around my house: Desktop PC Laptop PC x2 Tablet x3 Phone x1 Desktop PC, one laptop, all tablets, and my phone have Spotify installed. I only regularly use one tablet,...

Brosh

Casual Listener

1002 Views

6 replies

1 likes

  • 1002 Views
  • 6 replies
  • 1 likes

I think I'm going to delete my account....

If the community can't solve your prolem is there anywhere else for support Otherwise, I'm going to delete Spotify rather than paying for something that doesn't work. I have had these issues for about a month. I think the problem may be with my accou...

Visitor

If the community can't solve your prolem is there anywhere else for support Otherwise, I'm going to delete Spotify rather than paying for something that doesn't work.     I have had thes...

jimardee

Music Fan

793 Views

4 replies

0 likes

  • 793 Views
  • 4 replies
  • 0 likes

Playing all songs from and artist on shuffle

Not sure if this was a recent change, but suddenly I am unable to go to the artist page and click the Shuffle Play above the popular artists and have it shuffle into the rest of the artists songs. Know others this is still working for. Currently inst...

Newbie

Not sure if this was a recent change, but suddenly I am unable to go to the artist page and click the Shuffle Play above the popular artists and have it shuffle into the rest of the artists songs. Kn...

648 Views

0 replies

0 likes

all songs
artist
shuffle
  • 648 Views
  • 0 replies
  • 0 likes

Missing Follower

Hey there, My friend and I have added eachother on spotify but she is missing from my list of followers. We cannot share music or anything like that and she does not recieve any of my messages sent by sharing a song. I'm am following her and I show u...

Newbie

Hey there,   My friend and I have added eachother on spotify but she is missing from my list of followers. We cannot share music or anything like that and she does not recieve any of my messag...

568 Views

0 replies

0 likes

follower
Friends
  • 568 Views
  • 0 replies
  • 0 likes

Show all offline songs/albums

It would be cool if there where a filter in the library to show offline content only.

Regular

It would be cool if there where a filter in the library to show offline content only.

hotify

Regular

705 Views

2 replies

0 likes

  • 705 Views
  • 2 replies
  • 0 likes

Problem in galaxy s7 app

I have a problem in my spotify app.When I am opening the app in my s7 evry thing seems to be good.BUT!!! when I am touching the screen, to choose any kind of music/artist/ playlist the app is automaticlly closes.What can I do to solve this problem? T...

Newbie

I have a problem in my spotify app. When I am opening the app in my s7 evry thing seems to be good. BUT!!! when I am touching the screen, to choose any kind of music/artist/ playlist the app is a...

Joe

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Favorites playlist wrong

After upgrading my adroid to version 6, my favorites playlist in Spotify sorted old to new all of a sudden. I want the newest tracks to be on top, how can i do this?

Newbie

After upgrading my adroid to version 6, my favorites playlist in Spotify sorted old to new all of a sudden. I want the newest tracks to be on top, how can i do this?

osornios

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Unable to find a friend to share music with on Android

Brief description of the issue:Hello, I tried sharing a music with a friend via Android but I cant seem to find her name. This does not happen on desktop where her name will auto pop up as i type her ID. Steps to reproduce the issue:Go to Spotify And...

Newbie

Brief description of the issue: Hello,   I tried sharing a music with a friend via Android but I cant seem to find her name. This does not happen on desktop where her name will auto pop up as...

osornios

Spotify Star

957 Views

1 replies

0 likes

  • 957 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem with sd card

I can't store songs in my sd card. My cellphone (moto e 2nd gen) doesn't show me the option.

Casual Listener

I can't store songs in my sd card. My cellphone (moto e 2nd gen) doesn't show me the option.

avoubik

Casual Listener

1910 Views

6 replies

0 likes

  • 1910 Views
  • 6 replies
  • 0 likes

Bluetooth playback stops for a second on track change

Hi. I recently ordered bluetooth headphones - JBL E50BT. I tried them with PC, other music players on my phone and of course with Spotify. While all other players works perfectly, the spotify has a bug:After changing a track or skipping to place in s...

Casual Listener

Hi.   I recently ordered bluetooth headphones - JBL E50BT. I tried them with PC, other music players on my phone and of course with Spotify.   While all other players works perfectly, t...

peku33

Casual Listener

1623 Views

4 replies

0 likes

  • 1623 Views
  • 4 replies
  • 0 likes

Wiedergabe stoppt nach Song

Guten TagIch habe folgendes Problem und zwar, stoppt Spotify(Premium) die Wiedergabe nach jedem Song und startet erst wieder wenn ich die App wieder öffne oder Play drücke.Bitte um LösungsvorschlägeHabe ein Samsung S5 mit Android 5.1und die Spotify V...

Newbie

Guten Tag Ich habe folgendes Problem und zwar, stoppt Spotify(Premium) die Wiedergabe nach jedem Song und startet erst wieder wenn ich die App wieder öffne oder Play drücke. Bitte um Lösungsvor...

2569 Views

0 replies

3 likes

  • 2569 Views
  • 0 replies
  • 3 likes

Cant send music to or message spotify users

For some reason when I go to send music to a spotify user, I'm not given the option anymore. A box pops up and asks if I want to send it through text messaging or other apps

Newbie

For some reason when I go to send music to a spotify user, I'm not given the option anymore. A box pops up and asks if I want to send it through text messaging or other apps

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Spotify keep closing itself on Android when I'm playing a song in other device

I used to control Spotify on my PC using the Android app, but the app keep closing itself, the notification icon disappear, and I have to start it again to control my music. Is there a way to keep Spotify running on my phone? I'm using Android 6.0.1 ...

Visitor

I used to control Spotify on my PC using the Android app, but the app keep closing itself, the notification icon disappear, and I have to start it again to control my music. Is there a way to keep Sp...

user-removed

Not applicable

1384 Views

4 replies

0 likes

  • 1384 Views
  • 4 replies
  • 0 likes

music failure.

im not sure how to stop the problem i have. i upgraded to premium and my music skips , it stops and won't continue the song. sometimes when i close the app the music stops then i have to open the app and it takes awhile for the music to play. any tip...

Newbie

im not sure how to stop the problem i have. i upgraded to premium and my music skips , it stops and won't continue the song. sometimes when i close the app the music stops then i have to open the app...

osornios

Spotify Star

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Music leaps when using Google app in parallel

When using the Google App on Android 5.1 (cat s40 device) in parallel to listening to Spotify music, the music leaps: it breaks for the fraction of a second, then resumes at a later time stamp than the break would have lasted. Similar to as if I'd le...

Regular

When using the Google App on Android 5.1 (cat s40 device) in parallel to listening to Spotify music, the music leaps: it breaks for the fraction of a second, then resumes at a later time stamp than t...

osornios

Spotify Star

1548 Views

8 replies

0 likes

  • 1548 Views
  • 8 replies
  • 0 likes

Lost all my saved songs and playlists.

Woke up one day, on my phone went to my Browse music selection, my songs were not there... Read online from a quick google, had other people with similar issues, solution: Uninstall reinstalled.Solution for me, failed.. it has 3 songs that i saved (p...

Newbie

Woke up one day, on my phone went to my Browse music selection, my songs were not there... Read online from a quick google, had other people with similar issues, solution: Uninstall reinstalled. ...

KatesHere

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Desaparece sincronozación de álbumes

Estoy de vacaciones en un lugar sin Wifi de buena calidad y me he dado cuenta que de un día para otro han desaparecido todos los álbumes descargados, no pudiendo volver a descargarlos con dicha conexión.Por un lado querría expresar mi queja formal a ...

Casual Listener

Estoy de vacaciones en un lugar sin Wifi de buena calidad y me he dado cuenta que de un día para otro han desaparecido todos los álbumes descargados, no pudiendo volver a descargarlos con dicha conex...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Solved!! Xperia XA offline music on sd card

Hi. I have Sony Xperia XA and I have problem with storing offline music on memory card. Music is always stored on internal memory where I dont have enough space. I found many tutorials how to resolve this issue but all requires reinstalling Spotify. ...

Casual Listener

Hi. I have Sony Xperia XA and I have problem with storing offline music on memory card. Music is always stored on internal memory where I dont have enough space. I found many tutorials how to resolve...

Peter102

Casual Listener

2710 Views

2 replies

0 likes

  • 2710 Views
  • 2 replies
  • 0 likes

Hi

Casual Listener

davidbishop119

Casual Listener

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Downloaded songs

I had over 200 songs in the secction "songs" on Spotify, and i activated de "Download" button so i can hear the songs without Internet. Today i accidentaly hit that button, so the Download feature was off, then i hit that button again to turn It on a...

Casual Listener

I had over 200 songs in the secction "songs" on Spotify, and i activated de "Download" button so i can hear the songs without Internet. Today i accidentaly hit that button, so the Download feature wa...

Joe

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes