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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107390 Views

26 replies

3 likes

  • 107390 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217331 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217331 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571442 Views

79 replies

3 likes

  • 571442 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470755 Views

577 replies

40 likes

Account
Free
  • 470755 Views
  • 577 replies
  • 40 likes

Spotify premium isnt working

I already pay for my spotify premium for 1 month and its still not working. Ive been waiting for like 10 hours, is it normal? Or is it going to take a day to be activated? Thank you

Casual Listener

I already pay for my spotify premium for 1 month and its still not working. Ive been waiting for like 10 hours, is it normal? Or is it going to take a day to be activated? Thank you

Bonsai

Roadie

438 Views

3 replies

0 likes

  • 438 Views
  • 3 replies
  • 0 likes

Playing songs

When I try playing songs from any playlist, they are not highlighted and when I click on them to play it says the songs are unavailable. The only way to play them is through shuffle play and also ads are becoming more frequent even though I am under ...

Visitor

When I try playing songs from any playlist, they are not highlighted and when I click on them to play it says the songs are unavailable. The only way to play them is through shuffle play and also ads...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Pago colombia

Ayer a las 2 de la tarde hice el pago por Bancolombia. Hasta ahora no se han hecho efectiva la compra a pesar de haber pagado Spotify no funciona, muy mal, bad, bad, bad

Newbie

Ayer a las 2 de la tarde hice el pago por Bancolombia. Hasta ahora no se han hecho efectiva la compra a pesar de haber pagado Spotify no funciona, muy mal, bad, bad, bad

Bonsai

Roadie

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Spotify Feezing Randomly

For the past 2 weeks, when ever I use Spotify, if I start a playlist of songs I don't have in my library, they'll play just fine, and then stop playing if I go on other apps. Then as soon as I open Spotify they play again. It makes it really frustrat...

Newbie

For the past 2 weeks, when ever I use Spotify, if I start a playlist of songs I don't have in my library, they'll play just fine, and then stop playing if I go on other apps. Then as soon as I open S...

Bonsai

Roadie

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Chromecast audio phone callls

Hello. Would hear it is possible to get spotify to stop/pause streaming to a chromecast autdio when you receive a phone call or even to carry out of a phone call. Please help Henrik

Newbie

Hello. Would hear it is possible to get spotify to stop/pause streaming to a chromecast autdio when you receive a phone call or even to carry out of a phone call. Please help 😉   Henrik

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Shuffle won't turn off

I selected the "shuffle play" option for an album. It shuffled for that selected album but now it's shuffling everything else, too. Is there a way to turn this off or something? It's super annoying!

Casual Listener

I selected the "shuffle play" option for an album. It shuffled for that selected album but now it's shuffling everything else, too. Is there a way to turn this off or something? It's super annoying!

Joe

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Could someone please explain how to play downloaded spotify music on poweramp

Poweramp doesn't seem to be able to find the downloaded music from spotify. Is there anyway for me to be able to play my music downloads from spotify on poweramp since I prefer poweramps player. Thanks

Newbie

Poweramp doesn't seem to be able to find the downloaded music from spotify. Is there anyway for me to be able to play my music downloads from spotify on poweramp since I prefer poweramps player. Than...

DarrenJBlagden

Music Fan

916 Views

4 replies

0 likes

  • 916 Views
  • 4 replies
  • 0 likes

My radio isnt working and unavailable songs

I'm a premium user and my "discover weekly" songs are all unavailable and my radio section doesn't load or show any of my stations. Please help

Newbie

I'm a premium user and my "discover weekly" songs are all unavailable and my radio section doesn't load or show any of my stations. Please help

Joe

Community Legend

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Problems with playlist

I have the problem that the downloaded playlist i hace to download again when I have not pressed anything to remove them and besides that want to hear them, they appears as if never been discharged. I hace this trouble with several playlist at a time...

Newbie

I have the problem that the downloaded playlist i hace to download again when I have not pressed anything to remove them and besides that want to hear them, they appears as if never been discharged. ...

osornios

Spotify Star

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Can play music on PC but not on Android device

Hi there, I've been having problems with Spotify recently, so basically, I can use Spotify free on my PC without having premium, which is.. odd to say the least. (I'm using my Facebook account linked to Spotify), but when I try to play the music on m...

Newbie

Hi there, I've been having problems with Spotify recently, so basically, I can use Spotify free on my PC without having premium, which is.. odd to say the least. (I'm using my Facebook account linked...

larsonabby

Casual Listener

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Crossfade not working

My problem is, that after a recent update, crossfade stopped working. Instead of mixing the two songs it just ends the played song 12 seconds (depends on the setting for crossfade) to early and immediately starts the next one.I disabled Crossfade for...

Newbie

My problem is, that after a recent update, crossfade stopped working. Instead of mixing the two songs it just ends the played song 12 seconds (depends on the setting for crossfade) to early and immed...

marcoinvierno

Newbie

501 Views

1 replies

1 likes

  • 501 Views
  • 1 replies
  • 1 likes

I'm a premium member but my friends, who have free service, can listen to songs I can't

My friends don't pay for premium but they can listen to playlists and artists that don't even appear to me when I search. If I do find them, it just appears grey and it won't let me listen to it.I mostly use spotify on my android.Can someone tell me ...

Casual Listener

My friends don't pay for premium but they can listen to playlists and artists that don't even appear to me when I search. If I do find them, it just appears grey and it won't let me listen to it. I ...

kimizato27

Casual Listener

1010 Views

4 replies

0 likes

  • 1010 Views
  • 4 replies
  • 0 likes

Downloaded songs acting weird

Writing from a OnePlus 3Hello everyone, this is my first topic, i'll start by saying that i apologize for any grammar error that i'll do since English is not my native lenguage.Few minutes ago i opened spotify but some of the downloaded tracks in one...

Newbie

Writing from a OnePlus 3 Hello everyone, this is my first topic, i'll start by saying that i apologize for any grammar error that i'll do since English is not my native lenguage. Few minutes ag...

Bonsai

Roadie

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Downloaded Songs.

Hello guys,i have a problem with my downloaded (offline) songs, they keep getting deleted (removed from being able to be listened to offline), only a few remain available for offline listening, I have a total of [about] 190 songs in the playlist, and...

Regular

Hello guys, i have a problem with my downloaded (offline) songs, they keep getting deleted (removed from being able to be listened to offline), only a few remain available for offline listening, I...

Bonsai

Roadie

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

spotify app crashes when opening menu within the app

Spotify crashes when trying to click on the menu button. My Samsung Galaxy S6 Edge's android (Marshmallow) operating system language is Hebrew and thus the menu bar is since just recently on the right hand side. Since this change Spotify crashes. Any...

Newbie

Spotify crashes when trying to click on the menu button. My Samsung Galaxy S6 Edge's android (Marshmallow) operating system language is Hebrew and thus the menu bar is since just recently on the righ...

Joe

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Error code 24

I'm trying to download Spotify Music on my phone the second time around. I have tried downloading it again and again, but the same message flashes once it is installing. The message says: " "Spotify Music" can't be installed. Try again, and if the pr...

Newbie

I'm trying to download Spotify Music on my phone the second time around. I have tried downloading it again and again, but the same message flashes once it is installing. The message says: " "Spotify ...

Joe

Community Legend

3610 Views

1 replies

0 likes

  • 3610 Views
  • 1 replies
  • 0 likes

Album artwork not appearing (online)

Does anyone know how to fix this problem:Album artwork is extremely slow to load if any at all, maybe the last 2 -3 of the last albums played or entered regualurly show up but none of the others do, this is extremely frustration and it's like scrolli...

Newbie

Does anyone know how to fix this problem: Album artwork is extremely slow to load if any at all, maybe the last 2 -3 of the last albums played or entered regualurly show up but none of the others do...

Joe

Community Legend

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes

App

I just got Spotify premium and now.I can't log onto my app

Casual Listener

I just got Spotify premium and now.I can't log onto my app

KajTorvaldGrey

Regular

635 Views

3 replies

0 likes

  • 635 Views
  • 3 replies
  • 0 likes

Memory not found

Hi, sorry for my bad english, i'm from Argentina. When i open spotify in my andorid it tells me "the application is not responding" and "a memory not found" and "check the device memory". The other files of the sd card of my phone work correctly. Yes...

Casual Listener

Hi, sorry for my bad english, i'm from Argentina. When i open spotify in my andorid it tells me "the application is not responding" and "a memory not found" and "check the device memory". The other f...

cabj1251

Casual Listener

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Android App not allowing direct shares of songs/playlists via app anymore. What's wrong?

App used to allow me to select "Share" then type in a users name and inbox them music. It now only allows shares via text, email, etc. This is a pain in the **bleep**. What changed?? How can I fix this?

Casual Listener

App used to allow me to select "Share" then type in a users name and inbox them music. It now only allows shares via text, email, etc. This is a pain in the **bleep**. What changed?? How can I fix th...

Joe

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes