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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396586 Views

547 replies

35 likes

Account
Free
  • 396586 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8467 Views

0 replies

7 likes

  • 8467 Views
  • 0 replies
  • 7 likes

[Android] "shuffle" will not continue, until focus is on app-window

As title says, I start shuffle on a play-list and after some songs it stops, and when I get the app-window in front on home-screen, it continues, but only at that point.Anyone an idea?

Casual Listener

As title says, I start shuffle on a play-list and after some songs it stops, and when I get the app-window in front on home-screen, it continues, but only at that point. Anyone an idea?

_Zarze_

Music Fan

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Songs not downloaded not available

Hi allHave spotify premium payments up to date etc no problem.When I'm out and about with full 4g coverage the only songs that will play are those I've downloaded ie with green arrow.All others won't play unless I download them first it's so annoying...

Casual Listener

Hi all Have spotify premium payments up to date etc no problem. When I'm out and about with full 4g coverage the only songs that will play are those I've downloaded ie with green arrow. All others...

Marymooney

Casual Listener

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

Download

My music needs to re-download every time I start the app.It's all in my library but every time I quit the app or leave it , it needs to re-download it.Why?

Casual Listener

My music needs to re-download every time I start the app. It's all in my library but every time I quit the app or leave it , it needs to re-download it. Why?

Joe

Community Legend

479 Views

3 replies

0 likes

  • 479 Views
  • 3 replies
  • 0 likes

Solved!! Manually sorting playlist

Hi,I can't sort tracks manually on my playlist. How can I do it?

Casual Listener

Hi, I can't sort tracks manually on my playlist. How can I do it?

Howhardcanitbe

Casual Listener

2663 Views

4 replies

0 likes

  • 2663 Views
  • 4 replies
  • 0 likes

Solved!! Log in to confirm that you are a premium account user

I have recently bought a new smart phone (Vodafone Smart Mini 4) and have been a premium account user for over a year now. When choosing to go offline, in order to listen to my downloaded playlists, Spotify keeps telling me this: "To confirm that you...

Music Fan

I have recently bought a new smart phone (Vodafone Smart Mini 4) and have been a premium account user for over a year now. When choosing to go offline, in order to listen to my downloaded playlists, ...

azelin-i

Newbie

6106 Views

16 replies

0 likes

  • 6106 Views
  • 16 replies
  • 0 likes

Not able to send messages with spotify anymore...

So have been sharing songs with my friends throufh the spotify post to or send to window when you tap share....now when intap it it pulls a window from the android OS, asking to use facebook, gmail, etc. Ive posted a picture....any ideas. Ive talked ...

Casual Listener

So have been sharing songs with my friends throufh the spotify post to or send to window when you tap share....now when intap it it pulls a window from the android OS, asking to use facebook, gmail, ...

Boonmariachi

Casual Listener

1600 Views

6 replies

0 likes

Android 6.0
messages
note 5
post to
send to
  • 1600 Views
  • 6 replies
  • 0 likes

Can't send songs through Spotify

When I try to send songs to friends who have facebook. When I click the share button, it prompts me with a "Share using" (Facebook, Text, Email). Nothing of what I want or have had in the past. This is the reason that I have Spotify Premium, to utliz...

Visitor

When I try to send songs to friends who have facebook. When I click the share button, it prompts me with a "Share using" (Facebook, Text, Email). Nothing of what I want or have had in the past. ...

user-removed

Not applicable

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Prevent for "No storage data found"

So if i want to prevent this message "No storage data found", i have to keep spotify on mobile internal data, not SD Card?

Casual Listener

So if i want to prevent this message "No storage data found", i have to keep spotify on mobile internal data, not SD Card?

osornios

Spotify Star

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

Fido Premium Subscription

I recently accounts numbers with Fido, so i've been disconnected with my premium subscription that I had with my phone contract. Everytime I try adding my phone number on spotify and Fido Hub it says that my phone number is already registered for Spo...

Visitor

I recently accounts numbers with Fido, so i've been disconnected with my premium subscription that I had with my phone contract. Everytime I try adding my phone number on spotify and Fido Hub it says...

osornios

Spotify Star

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

I cant lisent songs

I dont know why i try lisent songs in my playlist and aparently a massage apears saying that the song is not available, why is that happening? Its seems that i dont have internet but i do, it only allows me to play one song of all the songs i have wi...

Newbie

I dont know why i try lisent songs in my playlist and aparently a massage apears saying that the song is not available, why is that happening? Its seems that i dont have internet but i do, it only al...

_Zarze_

Music Fan

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

Album Artwork Missing

I have a Samsung Galaxy Core and Spotify Premium. When I'm online, all my album artwork is visable. I go offline and certain artwork disappears (Hedley, Billy Talent, etc.) How can I fix this problem?

Casual Listener

I have a Samsung Galaxy Core and Spotify Premium. When I'm online, all my album artwork is visable. I go offline and certain artwork disappears (Hedley, Billy Talent, etc.) How can I fix this problem?

Joe

Community Legend

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Android app freezing up

I've been having the android app freeze up a lot. It does it on both of my phones and my tablet. They run 5.0 and 6.0, plentey of free memory on them. Does it on wifi and mobile data. I've tried reinstalling the app. And ive tried logging into anothe...

Casual Listener

I've been having the android app freeze up a lot. It does it on both of my phones and my tablet. They run 5.0 and 6.0, plentey of free memory on them. Does it on wifi and mobile data. I've tried rein...

Joe

Community Legend

998 Views

3 replies

0 likes

  • 998 Views
  • 3 replies
  • 0 likes

Import local files on Android.

Hey guys, I have a 1st generation Moto G and Spotify premium account. In my Spotify App I have the option to import local files stored in my phone. However, my girlfriend, who has a Nexus 5 can't, such option in her phone doesn't exist! She also has ...

Newbie

Hey guys,   I have a 1st generation Moto G and Spotify premium account. In my Spotify App I have the option to import local files stored in my phone. However, my girlfriend, who has a Nex...

osornios

Spotify Star

944 Views

1 replies

0 likes

Android
local files
Nexus 5
  • 944 Views
  • 1 replies
  • 0 likes

"Save to Library" broken

Hi all! Pressing the "Save to Library"-Plus (+) displayed on the left side beneath the album cover only works sporadically, that is, I need to swipe forth and back between two or three songs until the Android Spotify App finally registers that I've p...

Casual Listener

Hi all!   Pressing the "Save to Library"-Plus (+) displayed on the left side beneath the album cover only works sporadically, that is, I need to swipe forth and back between two or three songs...

aybesea69

Regular

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!! Issues playing music

So as listening to my music and an ad came up so I didn't mind. Well when this ad played 4x I turned off the app. Well now that I went back into the app and try to play music the ad is still there, and it won't let me play anything!

Regular

So as listening to my music and an ad came up so I didn't mind. Well when this ad played 4x I turned off the app. Well now that I went back into the app and try to play music the ad is still there, a...

hayesd19-us

Regular

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

cant download for offline and am premium

Hey guys who do i contact if im premium and cant download for offline? Account is set up in oz but am currently in hawaii..

Casual Listener

Hey guys who do i contact if im premium and cant download for offline? Account is set up in oz but am currently in hawaii..

tjones17

Gig Goer

441 Views

3 replies

0 likes

  • 441 Views
  • 3 replies
  • 0 likes

Share to messenger

I've been having difficulties with sharing to facebook messenger, whenever I choose a track, click share and pick messenger and send it to a friend, it just keeps on loading it and in about 10-30 minutes says the messange was not sent, I've tried rei...

Casual Listener

I've been having difficulties with sharing to facebook messenger, whenever I choose a track, click share and pick messenger and send it to a friend, it just keeps on loading it and in about 10-30 min...

Poukz

Casual Listener

862 Views

6 replies

0 likes

  • 862 Views
  • 6 replies
  • 0 likes

I can't play any song i chose !

Hello, m'y problem is that when i decide to play a music it doesn't work ! All the titles are whey ! I hace my connection on ! The WIFI works perfectly !The problem is on m'y sisters account

Newbie

Hello, m'y problem is that when i decide to play a music it doesn't work ! All the titles are whey ! I hace my connection on ! The WIFI works perfectly ! The problem is on m'y sisters account

tjones17

Gig Goer

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Issues in keeping storage on SD card after restart (Galaxy S7)

When my GS7 restarts, Spotify has a very odd behavior. Sometimes it will not recognize the SD card and lose access to all stored music. Some other times it will automatically transfer all my music from SD card to the phone storage, which will take me...

Regular

When my GS7 restarts, Spotify has a very odd behavior. Sometimes it will not recognize the SD card and lose access to all stored music. Some other times it will automatically transfer all my music fr...

fkask

Casual Listener

828 Views

4 replies

2 likes

  • 828 Views
  • 4 replies
  • 2 likes