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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6875 Views

0 replies

7 likes

  • 6875 Views
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  • 7 likes

Indioma Spotify

Não consigo mudar o indioma para o português, fica somente no inglês!

Newbie

Não consigo mudar o indioma para o português, fica somente no inglês!

281 Views

0 replies

0 likes

  • 281 Views
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Solved!! podcast download

Is there a way to 1. Set my followed podcasts to download whenever there is a new episode?2. Make sure it only downloads on wifi.

Newbie

Is there a way to    1. Set my followed podcasts to download whenever there is a new episode? 2. Make sure it only downloads on wifi.

Bittencourt

Spotify Star

11862 Views

1 replies

4 likes

  • 11862 Views
  • 1 replies
  • 4 likes

Solved!! Cannot set as default player

Dear all, I have a Samsung Galaxy S6 (SM-G920I) with Android 6.0.1 and I cannot set Spotify as default player on device. On Spotify app itself there's no available option to set as defalt app for anything.I tried to remove the app (and clearing cache...

Regular

Dear all,   I have a Samsung Galaxy S6 (SM-G920I) with Android 6.0.1 and I cannot set Spotify as default player on device. On Spotify app itself there's no available option to set as defalt ap...

Listor

Newbie

41699 Views

9 replies

2 likes

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  • 9 replies
  • 2 likes

Solved!! Download question

This may be a dumb question, but..... I am in a free 7 day premium upgrade and have downloaded some music. If I do not continue with the premium, do I lose the music I have downloaded??

Newbie

This may be a dumb question, but..... I am in a free 7 day premium upgrade and have downloaded some music. If I do not continue with the premium, do I lose the music I have downloaded??

user-removed

Not applicable

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Discovery weekly and recommended stations not updating

Posts: 1Registered: 15m ago Discover weekly playlist and recommender stations not updatingI listen everyday and my discover weekly and recommended stations are not updating. I use the Android app and I am not using private session. Pleas help

Casual Listener

Posts: 1 Registered: 15m ago   Discover weekly playlist and recommender stations not updating I listen everyday and my discover weekly and recommended stations are not updatin...

razierklinge

Newbie

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Saved songs will not play more than a few seconds

I have been having this issue for well over a month now. Songs which I have saved for offline play (Artists, Albums, Playlists) will play the first 4-7 seconds and then stop playing. Also, if I get a song to play it will play until 1 second is left i...

Casual Listener

I have been having this issue for well over a month now. Songs which I have saved for offline play (Artists, Albums, Playlists) will play the first 4-7 seconds and then stop playing. Also, if I get a...

sambrown3098

Casual Listener

539 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

My Spotify is already paid, and still being free account

I paid but my Spotify still being the free account. What can I do?

Casual Listener

I paid but my Spotify still being the free account. What can I do?

user-removed

Not applicable

765 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Can't change my password

Hi!I have lost my password so I wanted to change it, but the problem is that I don't remember which email I've used to make my account..Is there any solution to change the email so I can change the password? Thanks!

Visitor

Hi! I have lost my password so I wanted to change it, but the problem is that I don't remember which email I've used to make my account.. Is there any solution to change the email so I can change t...

user-removed

Not applicable

660 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Discover Weekly Hasn't Updated

Greetings...Ive been a Spotify Premium listener for almost 2 years & im currently on a LG Android smartphone/mobile device and usually every Monday morning my Discover Weekly playlist updates..today though its nearly 8am in NY where I reside & it has...

Roadie

Greetings...Ive been a Spotify Premium listener for almost 2 years & im currently on a LG Android smartphone/mobile device and usually every Monday morning my Discover Weekly playlist updates..to...

aybesea69

Regular

554 Views

3 replies

0 likes

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  • 3 replies
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Song metadata does notupdate via bluetooth when phone is locked

If my phone is unlocked and i start bluetooth streaming to my toyota's car audio system everything works fine. Metadata is correctly displayed. If I stop the car and then return a few minutes later, the bluetooth audio reconnects and the music will c...

Regular

If my phone is unlocked and i start bluetooth streaming to my toyota's car audio system everything works fine. Metadata is correctly displayed.   If I stop the car and then return a few minute...

zizzam

Newbie

16512 Views

16 replies

3 likes

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  • 3 likes

Application not working for android

I have spotify for the s6 on sprint and it wouldnt log me in i logged out trying to log back in now the whole app crashes what can i do?

Newbie

I have spotify for the s6 on sprint and it wouldnt log me in i logged out trying to log back in now the whole app crashes what can i do?

Daniel

Community Legend

272 Views

1 replies

0 likes

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  • 1 replies
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Payment issue

Spotify did not take their March payment . So every month since than I'm overpaying and have racked up 150$ in overdraft fees...PLEASE Help

Newbie

Spotify did not take their March payment . So every month since than I'm overpaying and have racked up 150$ in overdraft fees...PLEASE Help

Daniel

Community Legend

458 Views

1 replies

0 likes

Receiving Payment
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Songs not available to play offline.

I use spotify on my note5. It went offline on its own, since then I can not get all my songs to download again. I have uninstalled and reinstalled, I have logged out and in again. Since doing that it will only allow 7 songs to download. It is not a m...

Newbie

I use spotify on my note5. It went offline on its own, since then I can not get all my songs to download again. I have uninstalled and reinstalled, I have logged out and in again. Since doing that it...

Daniel

Community Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Solved!! Local files

Hey, so syncing the files isnt working at all anymore. Both my pc and my mobile (samsung Galaxy S6) were on the same network. I tried reinstalling the spotify app, still doesnt work. I also tried making a playlist with local files and sync it like th...

Regular

Hey, so syncing the files isnt working at all anymore. Both my pc and my mobile (samsung Galaxy S6) were on the same network. I tried reinstalling the spotify app, still doesnt work. I also tried mak...

user-removed

Not applicable

1205 Views

5 replies

0 likes

local files
syncing
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Solved!! No Equalizer

On the LG G4 i've got spotify installed and all the music is catched on extremly. I am a Premium User but, i have had an Iphone before. On this iphone you can change the equalizer under settings where is this option on the LG G4? Help pls. When not r...

Newbie

On the LG G4 i've got spotify installed and all the music is catched on extremly. I am a Premium User but, i have had an Iphone before. On this iphone you can change the equalizer under settings wher...

Joe

Community Legend

575 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Beta Test for Android Wear 2.0 support

Hi Spotify Team, will there be a beta test for the new interface on Android Wear 2.0? As I am currently running the developer preview on my Huawei Watch I am pretty excited for a fast release of your new Android Wear support that was shown on Google ...

Casual Listener

Hi Spotify Team,   will there be a beta test for the new interface on Android Wear 2.0? As I am currently running the developer preview on my Huawei Watch I am pretty excited for a fast releas...

632 Views

0 replies

0 likes

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Solved!! Losing downloaded playlists

So recently I the newest version of Android for my phone (HTC One m8) and since then every time I open spotify I have to login and I have to download ALL my music that I had already downloaded to my phone. The offline mode is the reason why I'm buyin...

Casual Listener

So recently I the newest version of Android for my phone (HTC One m8) and since then every time I open spotify I have to login and I have to download ALL my music that I had already downloaded to my ...

julieross-GB

Newbie

3470 Views

9 replies

2 likes

  • 3470 Views
  • 9 replies
  • 2 likes

Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor

Iyi günler premium üyeliğe geçmekle alakalı bir sıkıntı yaşıyorum bir kaç kart ile denedim kartimin yurt dışı ödemelerine açık olması mı gerekiyor ve açarsam kartimda spotify odemeleri icin dolar bulundurmam gerekiyor mu yardımcı olursaniz sevinirim....

Casual Listener

Iyi günler premium üyeliğe geçmekle alakalı bir sıkıntı yaşıyorum bir kaç kart ile denedim kartimin yurt dışı ödemelerine açık olması mı gerekiyor ve açarsam kartimda spotify odemeleri icin dolar bul...

eozgur

Casual Listener

4505 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Volume automatically lowers itself

Hi i have a note 4 on android 5. At the start of any track for the first second it will play at max volume then it will automatically lower itself, this is then the max volume and i cant turn it up any higher. I have checked all settings and done as ...

Newbie

Hi i have a note 4 on android 5. At the start of any track for the first second it will play at max volume then it will automatically lower itself, this is then the max volume and i cant turn it up a...

vjx89

Casual Listener

1169 Views

2 replies

0 likes

Low volume
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some offline songs in playlist aren't played

Hi all, I've downloaded all songs to my phone. All songs have the green downloded icon. But whenever I start my playlist it steams instead of obtaining songs from sd card. So when I turn my internet off or set offline mode some songs cannot be played...

Regular

Hi all,   I've downloaded all songs to my phone. All songs have the green downloded icon. But whenever I start my playlist it steams instead of obtaining songs from sd card. So when I turn my ...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes