Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387258 Views

545 replies

34 likes

Account
Free
  • 387258 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
  • 0 replies
  • 7 likes

Offline music not available

Around every payment cycle even though my subscription is continuous, the offline music stored on my android phone is automatically removed and I have to download them again every month. I know Spotify wants to check every month whether the subscript...

Newbie

Around every payment cycle even though my subscription is continuous, the offline music stored on my android phone is automatically removed and I have to download them again every month. I know Spoti...

user-removed

Not applicable

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Android - "Share - share via" ?!

So, I am trying to share a song with someone else by sending them a song in spotify.However, when I click share, this pop up asks me what I would like to "share via"? Spotify isn't an option but nearly every other app in my phone is?Anyone know how t...

Newbie

So, I am trying to share a song with someone else by sending them a song in spotify. However, when I click share, this pop up asks me what I would like to "share via"? Spotify isn't an option but ...

Joe

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

why cant we listen to more than one device at a time offline

I have downloaded my offline music but when my wife and i want to hear our offline music on our separate devices one will transfer to the other and only one device will play at a time. what can I do about this?

Casual Listener

I have downloaded my offline music but when my wife and i want to hear our offline music on our separate devices one will transfer to the other and only one device will play at a time. what can I do ...

BIGtexian

Casual Listener

703 Views

5 replies

0 likes

  • 703 Views
  • 5 replies
  • 0 likes

Samsung S7 "Off line" mode in playlist changed to "Download/downloaded"

My S7 has Android version 6.0.1. I don't know if that should make any difference, but my playlists no longer have the Offline Mode. They now say download (grey button) or Downloaded (green button). Has anyone else noticed this.Thanks

Casual Listener

My S7 has Android version 6.0.1. I don't know if that should make any difference, but my playlists no longer have the Offline Mode. They now say download (grey button) or Downloaded (green button). H...

Joe

Community Legend

525 Views

3 replies

0 likes

  • 525 Views
  • 3 replies
  • 0 likes

Enable album art on lock screen

HiI am using Nexus 6pBut I am missing the feature of showing the album art on the lock screen, I have searched but didn't find any solution for this

Newbie

Hi I am using Nexus 6p But I am missing the feature of showing the album art on the lock screen, I have searched but didn't find any solution for this

Joe

Community Legend

12416 Views

1 replies

0 likes

  • 12416 Views
  • 1 replies
  • 0 likes

Spotify won't close.

Exactly, after i swipe up to close spotify it just keeps playing music and then i have to manually force stop it from the settings. And secondly, the widget to spotify player doesn't work properly but that's the least of my problems.

Casual Listener

Exactly, after i swipe up to close spotify it just keeps playing music and then i have to manually force stop it from the settings. And secondly, the widget to spotify player doesn't work properly bu...

Joe

Community Legend

10213 Views

7 replies

0 likes

"spotify" "won't" "close"
  • 10213 Views
  • 7 replies
  • 0 likes

Using sd card with offline music on 2 devices

Hi All, I have question if it is possible to use the same sd card (with spotify music downloaded to offline mode) on two android devices. I have a premium account on spotify and using it normally on my phone. But have also a car with android system a...

Casual Listener

Hi All,   I have question if it is possible to use the same sd card (with spotify music downloaded to offline mode) on two android devices. I have a premium account on spotify and using it nor...

Matt8407

Casual Listener

1032 Views

2 replies

0 likes

  • 1032 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback jumps when Huawei P9 Lite home buttons clicked

When I hit one of either the triangle or circle 'home' buttons the playback skips ever so slightly. For some reason it doesn't happen with the square button.Has anyone else experienced this?

Regular

When I hit one of either the triangle or circle 'home' buttons the playback skips ever so slightly. For some reason it doesn't happen with the square button. Has anyone else experienced this?

shouldibedamned

Regular

1270 Views

8 replies

0 likes

  • 1270 Views
  • 8 replies
  • 0 likes

Solved!! I cannot play anything

SOLVEDJust uninstalled the Amplify Battery Extender and its working again=== START OF TEMPLATE ===Brief description of the issue:I cannot play anything from days ago now.The only way I found to play music is if you select start listening radio from t...

Regular

SOLVED Just uninstalled the Amplify Battery Extender and its working again === START OF TEMPLATE === Brief description of the issue: I cannot play anything from days ago now. The only way I ...

Joe

Community Legend

1687 Views

11 replies

0 likes

  • 1687 Views
  • 11 replies
  • 0 likes

Sound distorted randomly on any song

Hello friends, I have a Xiaomi MI4 and Premium Spotify. After i decided to use my sennheiser cx300s sound is getting choked and distorted very randomly. It's like when your pc is having hard time on rams, sound is getting distorted if you know what i...

Casual Listener

Hello friends,   I have a Xiaomi MI4 and Premium Spotify. After i decided to use my sennheiser cx300s sound is getting choked and distorted very randomly. It's like when your pc is having hard...

Denizhangnn

Casual Listener

1449 Views

2 replies

0 likes

  • 1449 Views
  • 2 replies
  • 0 likes

Solved!! Been premium for a year and it kicked me back to free 30 day trial

Have tried all the advice on support and it doesn't help. I've been premium for a long time and am pissed. Nothing changed with my device or bank account. Use Samsung galaxy s4. No marshmallow update.

Casual Listener

Have tried all the advice on support and it doesn't help. I've been premium for a long time and am pissed. Nothing changed with my device or bank account. Use Samsung galaxy s4. No marshmallow update.

Annoyed270

Casual Listener

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Logging in

It keeps telling me that my Facebook isn't linked to my email so I can't recover my old Spotify account that has all my music on it

Newbie

It keeps telling me that my Facebook isn't linked to my email so I can't recover my old Spotify account that has all my music on it

anjieeeeeeeeee

Roadie

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Maps stops when spotify is playing

I have a Moto G Android that in the past worked really well to use spotify and maps at the same time. But now I have noticed that I'll start my directions on google maps and if I try to play a spotify song at the same time, google maps just stops and...

Regular

I have a Moto G Android that in the past worked really well to use spotify and maps at the same time. But now I have noticed that I'll start my directions on google maps and if I try to play a spotif...

Alejandro_C

Spotify Legend

1431 Views

3 replies

0 likes

  • 1431 Views
  • 3 replies
  • 0 likes

Superuser Contribution After downloading the songs, are not available offline

I downloaded some songs but when activated offline mode, these songs are no longer available. Sometimes the application stops working when I try to view my playlist. I tried to download these songs several times, are about 20 songs, I checked my inte...

Newbie

I downloaded some songs but when activated offline mode, these songs are no longer available. Sometimes the application stops working when I try to view my playlist. I tried to download these songs s...

Alejandro_C

Spotify Legend

725 Views

1 replies

0 likes

not available offline songs
  • 725 Views
  • 1 replies
  • 0 likes

MP3 syncing

Why can I listen to MP3 files on my desktop but not on my phone? I synced some files from my library to Spotify, and I can play the just fine on my laptop but when i save them on my phone, it says that song is unavailable. PLEASE HELP I'M FREAKING OU...

Casual Listener

Why can I listen to MP3 files on my desktop but not on my phone? I synced some files from my library to Spotify, and I can play the just fine on my laptop but when i save them on my phone, it says th...

Joe

Community Legend

736 Views

1 replies

0 likes

Desktop
mp3
  • 736 Views
  • 1 replies
  • 0 likes

Every Song I Play Stops Playing After A Few Minutes

No matter what song I try to play, if it's being streamed, the songs always stops a minute or 2 after starting. I have had more problems with this company than I've ever had with any other online streaming service. So much promise wasted on no custom...

Newbie

No matter what song I try to play, if it's being streamed, the songs always stops a minute or 2 after starting. I have had more problems with this company than I've ever had with any other online str...

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Every song is not available

What ever song I select it won't play, it just pop out a window says that I've discovered a premium feature. I've been reinstalling the spa five times and restarting my device over fifteen times for two days.Ps I was in America and now I'm currently ...

Newbie

What ever song I select it won't play, it just pop out a window says that I've discovered a premium feature. I've been reinstalling the spa five times and restarting my device over fifteen times for ...

Alejandro_C

Spotify Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't pick song

I'm not able to pick the song I want to hear. This started last week. Also my play list disappeared. I tried to upgrade to premium, submitted all my payment info then it said I currently have a similar trial. I have uninstalled the app and also logge...

Visitor

I'm not able to pick the song I want to hear. This started last week. Also my play list disappeared. I tried to upgrade to premium, submitted all my payment info then it said I currently have a simil...

Alejandro_C

Spotify Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Is there an x86 android apk for spotify, and if so where can I find it?

Is there an x86 version of android apk manual install available somewhere? I only find for arm on Spotify.com (and elsewhere on the web). Now that the Spotify Android SDK supports x86 I think it would be a good idea to supply an x86 version of the ma...

Gig Goer

Is there an x86 version of android apk manual install available somewhere? I only find for arm on Spotify.com (and elsewhere on the web). Now that the Spotify Android SDK supports x86 I think it woul...

2480 Views

0 replies

0 likes

  • 2480 Views
  • 0 replies
  • 0 likes