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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201837 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201837 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546214 Views

78 replies

3 likes

  • 546214 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454100 Views

571 replies

38 likes

Account
Free
  • 454100 Views
  • 571 replies
  • 38 likes

Superuser Contribution Exit option for FireTV

I use my TV remote via CEC to launch and select songs/artists on Spotify on my FireTV. When I want to exit Spotify and go to another app, I have no way of doing this using the TV remote.All other apps I use on FireTV can be exited cleanly using the '...

Casual Listener

I use my TV remote via CEC to launch and select songs/artists on Spotify on my FireTV. When I want to exit Spotify and go to another app, I have no way of doing this using the TV remote. All other a...

Alejandar

Spotify

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Background Problem !

spotify , it turns the background.It entered the closing of applications such as Facebook and Instagram . How can I solve this awful problem ? Android Version 4.4.4

Newbie

spotify , it turns the background. It entered the closing of applications such as Facebook and Instagram . How can I solve this awful problem ? Android Version 4.4.4

Alejandar

Spotify

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Itunes Syncing Problems

Since there are some songs and albums that are not available on Spotify (for example, Beyonce's Lemonade album) I bought them on Itunes with the intention to sync them to my Spotify account. At first it worked, and I synced the songs to the desktop a...

Casual Listener

Since there are some songs and albums that are not available on Spotify (for example, Beyonce's Lemonade album) I bought them on Itunes with the intention to sync them to my Spotify account. At first...

Alejandar

Spotify

608 Views

1 replies

0 likes

itunes
problems
Syncing Local FIles
  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution down loads and library gone

I'm a premium member. My down loaded music has all disappeared and it will not save and really down load my music. Very frustrated as in April I was charged twice. I think it's time for me to cancel my account.

Newbie

I'm a premium member. My down loaded music has all disappeared and it will not save and really down load my music. Very frustrated as in April I was charged twice. I think it's time for me to cancel ...

Alejandar

Spotify

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution DOWNLOADS

[GERMAN]wie kann man umgehen , seine gespeicherten Downloads durch Ablauf der Premium-Dauer zu verlieren ? Ich muss jetzt jedes Mal Alles neu herunterladen , das nervt schon ziemlich .

Casual Listener

[GERMAN] wie kann man umgehen , seine gespeicherten Downloads durch Ablauf der Premium-Dauer zu verlieren ? Ich muss jetzt jedes Mal Alles neu herunterladen , das nervt schon ziemlich .

Alejandar

Spotify

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Android App and chromecast bugs

Android app works fine and well when playing to phone. However the casting to TV via chromecast has a major bug which is really starting to annoy me.Loads up fine on the TV shows the playlist boxes etc but when I press play it doesn't and skips to th...

Newbie

Android app works fine and well when playing to phone. However the casting to TV via chromecast has a major bug which is really starting to annoy me. Loads up fine on the TV shows the playlist box...

233 Views

0 replies

0 likes

  • 233 Views
  • 0 replies
  • 0 likes

No aparece ecualizador en Huawei Honor7 Android 6.0

Hola, no me aparece la opción de ecualizador en un huawei honor 7, tengo la versión de android 6

Casual Listener

Hola, no me aparece la opción de ecualizador en un huawei honor 7, tengo la versión de android 6

mercapro

Casual Listener

1353 Views

2 replies

0 likes

  • 1353 Views
  • 2 replies
  • 0 likes

Superuser Contribution Déconnexion et suppression de musiques off-line

Bonsoir,Je suis abonné a Spotify Premium depui peu mais malheureusement j'ai un gros problème, je ne sais si c'est un bug, si ça vient de mon smartphone (Galaxy S7) ou de l'application spotify ! Quoi qu'il en soit voici mon problème :Il arrive (tous ...

Casual Listener

Bonsoir, Je suis abonné a Spotify Premium depui peu mais malheureusement j'ai un gros problème, je ne sais si c'est un bug, si ça vient de mon smartphone (Galaxy S7) ou de l'application spotify ! Qu...

maximeguyard

Casual Listener

9224 Views

3 replies

1 likes

  • 9224 Views
  • 3 replies
  • 1 likes

Disappointed because I can not install spotify fit in my Gear 2

One of the main reasons why you prefer to buy my gear fit 2, was that according to the specifications of Samsung I could use spotify from my band.Now I meet the desepcion that is not available to people outside the United States.This desepcion caused...

Newbie

One of the main reasons why you prefer to buy my gear fit 2, was that according to the specifications of Samsung I could use spotify from my band. Now I meet the desepcion that is not available to p...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Down loaded music

I have spoitify premium on my s5,All my tracks have been downloaded so i can listen off line if no Internet available,Tried to listen today offline & for some reason its saying that non of my tracks are downloaded therefor can not listen offline, ext...

Newbie

I have spoitify premium on my s5, All my tracks have been downloaded so i can listen off line if no Internet available, Tried to listen today offline & for some reason its saying that non of my...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

Rinnovo Account

Ciao a tutti se disattivo l'account premium mi si disattiva adesso o al termine del periodo dell'abbonamento?

Newbie

Ciao a tutti se disattivo l'account premium mi si disattiva adesso o al termine del periodo dell'abbonamento?

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Local file becomes a different song when synced

Hello,I have the following problem. I have some albums which are not on Spotify, so I bought and imported them into iTunes. After that I put them into a playlist which I then sync onto my phone. Everything works fine except for a few songs. Eg: On on...

Regular

Hello, I have the following problem. I have some albums which are not on Spotify, so I bought and imported them into iTunes. After that I put them into a playlist which I then sync onto my phone. Ev...

mlgfx

Regular

514 Views

2 replies

0 likes

  • 514 Views
  • 2 replies
  • 0 likes

Android 6 update - Spotify now runs slowly

Brief description of the issue: After the update to Android version 6.0, Spotify is taking a long time to carry out actions. This includes loading a playlist, loading the list of playlists, starting to play songs (sometimes up to 2 minutes to begin p...

Music Fan

Brief description of the issue: After the update to Android version 6.0, Spotify is taking a long time to carry out actions. This includes loading a playlist, loading the list of playlists, starting ...

560 Views

0 replies

1 likes

  • 560 Views
  • 0 replies
  • 1 likes

Me elimina mis canciones sincronizadas

Buenas, quizás tengan mas quejas sobre este problema.Desde el día de ayer, se eliminaron mis canciones sincronizadas, mis grupos y albums guardados (Sin eliminar caché y datos), al volverme a logear, me muestra todo de nuevo, pero al paso de un tiemp...

Casual Listener

Buenas, quizás tengan mas quejas sobre este problema. Desde el día de ayer, se eliminaron mis canciones sincronizadas, mis grupos y albums guardados (Sin eliminar caché y datos), al volverme a logea...

GeminiBastard

Casual Listener

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

Samsung G6 motherboard crash

My G6 cell phone crashed and had to be replaced. All my info was gone including apps and Spotify. Now i tried getting back into Spotify and they are saying i need to pay for premium which i already have had. What do i do now?

Newbie

My G6 cell phone crashed and had to be replaced. All my info was gone including apps and Spotify. Now i tried getting back into Spotify and they are saying i need to pay for premium which i already h...

osornios

Spotify Star

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! Will only play chosen song in background

I've had this issue ever since I got my new Galaxy S6. I have tried the clean reinstall of the app recommended by another thread and also have logged out and logged back in. For reference, I do have Spotify Premium. If I choose a song on the app and ...

Casual Listener

I've had this issue ever since I got my new Galaxy S6.  I have tried the clean reinstall of the app recommended by another thread and also have logged out and logged back in.  For reference...

sirmack

Casual Listener

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Wont connect

Spotify always says no internet connection but im clearly connected...as im posting on here lol. Im not in offline mode, cant look at any new songs browse and home just keep loading while saying no internet connection

Newbie

Spotify always says no internet connection but im clearly connected...as im posting on here lol. Im not in offline mode, cant look at any new songs browse and home just keep loading while saying no i...

DylanDakota

Roadie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Whole Lotta Chromecasts

Got a One plus X for a while and use Spotify premium.Very strange thing it that I get a hole list of "available" google casts, see attached picture.fyi, I only got one Chromecast, since then spotify loads images, playlists etc. very slow (startup is ...

Regular

Got a One plus X for a while and use Spotify premium. Very strange thing it that I get a hole list of "available" google casts, see attached picture. fyi, I only got one Chromecast, since then spot...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

[Android][Subscription] support

Demand Spotify have a phone support number because my problems are not covered in ANY HELP SECTIONS and I can't get a hold of anybody anyway at all it's just bull**bleep** for them to be a phone app and not be able to communicate with them by phone! ...

Casual Listener

Demand Spotify have a phone support number because my problems are not covered in ANY HELP SECTIONS and I can't get a hold of anybody anyway at all it's just bull**bleep** for them to be a phone app ...

nbutler555

Casual Listener

625 Views

2 replies

0 likes

Android
Subscription
  • 625 Views
  • 2 replies
  • 0 likes