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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107286 Views

26 replies

3 likes

  • 107286 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217161 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217161 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571148 Views

79 replies

3 likes

  • 571148 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470633 Views

577 replies

40 likes

Account
Free
  • 470633 Views
  • 577 replies
  • 40 likes

Como personalizar a ordem de uma playlist?

Alguém consegue me ajudar como personalizar a ordem de uma playlist? Obrigado!

Casual Listener

Alguém consegue me ajudar como personalizar a ordem de uma playlist? Obrigado!

508 Views

0 replies

2 likes

  • 508 Views
  • 0 replies
  • 2 likes

Solved!! Spotify slow startup after local media added

I'm running a Sony z3c on Marshmallow, with the latest version of Spotify, I've been plagued with slow spotify start ups for months. I uninstalled spotify loads and re-synched my files but still slow. This time is I uninstalled spotify while not at h...

Regular

I'm running a Sony z3c on Marshmallow, with the latest version of Spotify, I've been plagued with slow spotify start ups for months.  I uninstalled spotify loads and re-synched my files but...

Geisthiro

Regular

749 Views

3 replies

0 likes

  • 749 Views
  • 3 replies
  • 0 likes

Got error message of having more than 3 devices

I currently have spotify installed on only 2 devices: 1 tablet Microsoft Surface (with Windows 10) and 1 smartphone Samsung Galaxy S3 (Android).I got this error message and Spotify deleted all my saved songs on my smartphone.I mainly want all the son...

Newbie

I currently have spotify installed on only 2 devices: 1 tablet Microsoft Surface (with Windows 10) and 1 smartphone Samsung Galaxy S3 (Android). I got this error message and Spotify deleted all my s...

Hubo

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Too many devices - spotify connect

Dear all, Lately my whole spotify connect is full with around 20 to 30 Google Cast devices, even when I am just sitting at home. Usually this is just one from my neighbour, my own PC and my own phone. Is this a bug and how do I get rid of it?

Regular

Dear all,  Lately my whole spotify connect is full with around 20 to 30 Google Cast devices, even when I am just sitting at home. Usually this is just one from my neighbour, my own PC an...

Paulvdheide

Regular

2155 Views

2 replies

0 likes

Connect
devices
google cast
Samsung s7 edge
  • 2155 Views
  • 2 replies
  • 0 likes

Solved!! New playlist doesn´t show on my mobile

I created a new playlist a couple of days ago but I can´t see it on my Samsung S4,all other playlists shows but not the new one ( have the mobile online). Help please! Fredrika

Casual Listener

I created a new playlist a couple of days ago but I can´t see it on my Samsung S4,all other playlists shows but not the new one ( have the mobile online). Help please!   Fredrika

SparkySharky52

Casual Listener

2966 Views

3 replies

0 likes

  • 2966 Views
  • 3 replies
  • 0 likes

I can't press button to download

If I want to download an album I click on the download button. The button that basically looks like a lightswitch. I have premium, am in online mode and I am connected to wifi yet every time it just pushes my button back and it just won't download th...

Newbie

If I want to download an album I click on the download button. The button that basically looks like a lightswitch. I have premium, am in online mode and I am connected to wifi yet every time it just ...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

No puedo sincronizar mi musica local del PC con mis dispositivos

No he podido sincronizar la música local de spotify de PC con spotify de mis dispositivos ni con un ipad ni con un móvil Android, he seguido los pasos que postean en la ayuda, primero agrego a una playlist con mi música local desde el PC y conecto lo...

Newbie

No he podido sincronizar la música local de spotify de PC con spotify de mis dispositivos ni con un ipad ni con un móvil Android, he seguido los pasos que postean en la ayuda, primero agrego a una pl...

richardo77

Newbie

2545 Views

1 replies

0 likes

  • 2545 Views
  • 1 replies
  • 0 likes

Can't play videos outside of Spotify/Can't listen to musix without Premium

When I try to use an app that plays sound or video, the music automatically pauses. I never had this issye on my PC. Also, before starting my trial, I couldn't listen to my music, as I couldn't select the song, I had to use shuffleplay, another issue...

Newbie

When I try to use an app that plays sound or video, the music automatically pauses. I never had this issye on my PC. Also, before starting my trial, I couldn't listen to my music, as I couldn't selec...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Mobile app using Gb of data

I've recently switched from an iPhone to an Android phone and had some issues over the last few days with my subscription not updating (this is due to Vodafone who took over "paying" for the service for a year). So we gave up on Vodafone fixing their...

Visitor

I've recently switched from an iPhone to an Android phone and had some issues over the last few days with my subscription not updating (this is due to Vodafone who took over "paying" for the service ...

user-removed

Not applicable

1821 Views

5 replies

0 likes

  • 1821 Views
  • 5 replies
  • 0 likes

Spotify facebook linked to wrong account

I would like to connect my facebook to my Spotify account but it says it is linked with another account.I had a trial account in the past but I have forgotten the username and cannot access it. Is there any way around this issue?

Regular

I would like to connect my facebook to my Spotify account but it says it is linked with another account. I had a trial account in the past but I have forgotten the username and cannot access it. I...

Joe

Community Legend

933 Views

3 replies

0 likes

  • 933 Views
  • 3 replies
  • 0 likes

Solved!! My music stops after each track

Can anyone advise me why my music would stop after each track. This happens regardless of where the music is whether my play list or anyone's. But this only happens when my application is running in the background. I am on a Samsung s6

Visitor

Can anyone advise me why my music would stop after each track. This happens regardless of where the music is whether my play list or anyone's. But this only happens when my application is running in ...

Joe

Community Legend

909 Views

3 replies

0 likes

stops
track problem
  • 909 Views
  • 3 replies
  • 0 likes

Songs doesn't play in order

I have several saved playlists and album but all of a sudden so will not play songs as usual. Although I do not press shuffle. Can anyone help me please? I have had this problem during a long time. I have Premium and I am listening on Android. Thank ...

Visitor

I have several saved playlists and album but all of a sudden so will not play songs as usual. Although I do not press shuffle. Can anyone help me please? I have had this problem during a long time. I...

user-removed

Not applicable

803 Views

5 replies

0 likes

  • 803 Views
  • 5 replies
  • 0 likes

Problem with saved music

Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings in "memory" the space is obviously taken, I've trie...

Regular

Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings ...

osornios

Spotify Star

931 Views

5 replies

1 likes

  • 931 Views
  • 5 replies
  • 1 likes

why?

Why does my spotify let me add songs but it won't download any of them for offline use?

Newbie

Why does my spotify let me add songs but it won't download any of them for offline use?

Hubo

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Can I avoid downloading all my songs again in my android phone?

Hi I have spotify premium installend in my pc and in my android phone, and I was wondering if i could just send all my downloaded songs form my pc to my android phone through USB so I can avoid having to downloading again (I don't have a very good co...

Regular

Hi I have spotify premium installend in my pc and in my android phone, and I was wondering if i could just send all my downloaded songs form my pc to my android phone through USB so I can avoid havin...

DevilGLadiator

Regular

669 Views

2 replies

0 likes

  • 669 Views
  • 2 replies
  • 0 likes

Music doesn't play

I select play, then the music plays for about half of a second then pauses again. Anyone know what to do? This has been happening for a week and it's agitating because I'm paying for premium.

Newbie

I select play, then the music plays for about half of a second then pauses again. Anyone know what to do? This has been happening for a week and it's agitating because I'm paying for premium.

Joe

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Solved!! Spotify really slow since update

Hi I recently updated to the latest app on my Galaxy s5. Now Spotify is taking ages to load initially, finding playlist etc. Will this be fixed?

Newbie

Hi I recently updated to the latest app on my Galaxy s5. Now Spotify is taking ages to load initially, finding playlist etc. Will this be fixed?

desnewell

Casual Listener

1653 Views

4 replies

2 likes

slow
  • 1653 Views
  • 4 replies
  • 2 likes

Solved!! "you appear to be logging in to spotify from a different country "

Delighted Spotify is now available in Guatemala. But I can't get it to work my friends' mobiles. I keep getting the "you appear to be signing in from a different country" error and I can go no further. Maybe it's because I downloaded Spotify in the U...

Visitor

Delighted Spotify is now available in Guatemala. But I can't get it to work my friends' mobiles. I keep getting the "you appear to be signing in from a different country" error and I can go no furthe...

Joe

Community Legend

57172 Views

27 replies

0 likes

Guatemala
  • 57172 Views
  • 27 replies
  • 0 likes

Local File help on Android

I have some local files on my desktop that can be played through spotify on the desktop, i have added some to a playlist that I want to be able to listen to on my phone (I am a premium user). However when I follow the procedure of going onto that pla...

Newbie

I have some local files on my desktop that can be played through spotify on the desktop, i have added some to a playlist that I want to be able to listen to on my phone (I am a premium user).  ...

Joe

Community Legend

1406 Views

3 replies

1 likes

local files
Local files for Spotify Mobile
  • 1406 Views
  • 3 replies
  • 1 likes