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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115217 Views

27 replies

4 likes

  • 115217 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231634 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231634 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591120 Views

79 replies

3 likes

  • 591120 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485609 Views

580 replies

42 likes

Account
Free
  • 485609 Views
  • 580 replies
  • 42 likes

Album artwork not appearing (online)

Does anyone know how to fix this problem:Album artwork is extremely slow to load if any at all, maybe the last 2 -3 of the last albums played or entered regualurly show up but none of the others do, this is extremely frustration and it's like scrolli...

Newbie

Does anyone know how to fix this problem: Album artwork is extremely slow to load if any at all, maybe the last 2 -3 of the last albums played or entered regualurly show up but none of the others do...

Joe

Community Legend

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

App

I just got Spotify premium and now.I can't log onto my app

Casual Listener

I just got Spotify premium and now.I can't log onto my app

KajTorvaldGrey

Regular

651 Views

3 replies

0 likes

  • 651 Views
  • 3 replies
  • 0 likes

Memory not found

Hi, sorry for my bad english, i'm from Argentina. When i open spotify in my andorid it tells me "the application is not responding" and "a memory not found" and "check the device memory". The other files of the sd card of my phone work correctly. Yes...

Casual Listener

Hi, sorry for my bad english, i'm from Argentina. When i open spotify in my andorid it tells me "the application is not responding" and "a memory not found" and "check the device memory". The other f...

cabj1251

Casual Listener

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Android App not allowing direct shares of songs/playlists via app anymore. What's wrong?

App used to allow me to select "Share" then type in a users name and inbox them music. It now only allows shares via text, email, etc. This is a pain in the **bleep**. What changed?? How can I fix this?

Casual Listener

App used to allow me to select "Share" then type in a users name and inbox them music. It now only allows shares via text, email, etc. This is a pain in the **bleep**. What changed?? How can I fix th...

Joe

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Problem saving music to SD card Moto G 2nd gen Marshmallow 6.0

Hello! I'm having a problem saving music to my SD card.The option "Storage" won't appear in the Spotify options menu. The card is being recognized by the system and is being used by other apps. I've tried to reinstall spotify, clear cache/storaged da...

Casual Listener

Hello!   I'm having a problem saving music to my SD card. The option "Storage" won't appear in the Spotify options menu.   The card is being recognized by the system and is being used ...

Nanjenchan

Casual Listener

1675 Views

2 replies

1 likes

  • 1675 Views
  • 2 replies
  • 1 likes

THE APP

O meu spotify só toca as musicas se ele estiver aberto totalmente, se eu minimizar a tela depois de 10 segundos a musica para de tocar e fecha o spotify, já tentei desistalar e instalar novamante, creio que o problema não é no meu aparelho, porque is...

Newbie

O meu spotify só toca as musicas se ele estiver aberto totalmente, se eu minimizar a tela depois de 10 segundos a musica para de tocar e fecha o spotify, já tentei desistalar e instalar novamante, cr...

Joe

Community Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Downgraded from premium to free, music not playing

A few days ago I downgraded from Spotify Premium to free version. Since then, I am unable to play a song by clicking on it, only through shuffle. Even playlists don't work. Has this happpened to anyone else? Please help!

Newbie

A few days ago I downgraded from Spotify Premium to free version. Since then, I am unable to play a song by clicking on it, only through shuffle. Even playlists don't work. Has this happpened to anyo...

Joe

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Problema con Cubot Dinosaur

Muy buenas. Vereis, tengo un movil Cubot Dinosaur con version de Android 6.0. Al usar spotify, cuando escucho musica, hay veces que se cierra la aplicacion, pero tarda muy poco tiempo, de 5 a 10 minutos. No entiendo el porqué. He estado tocando confi...

Newbie

Muy buenas. Vereis, tengo un movil Cubot Dinosaur con version de Android 6.0. Al usar spotify, cuando escucho musica, hay veces que se cierra la aplicacion, pero tarda muy poco tiempo, de 5 a 10 minu...

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
  • 0 likes

bose quiet confort 25 remote doesnt work

hey spotify ! i got a samsung galazy s7 under android marshmallow 6.0.1and a headphone bose quiet confort 25 i can pause the music from my headphone remotebut cant raise or reduce the volume from it,i need to use the app to do that. i got an iphone t...

Newbie

hey spotify !   i got a samsung galazy s7 under android marshmallow 6.0.1 and a headphone bose quiet confort 25   i can pause the music from my headphone remote but cant rai...

Joe

Community Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Lockscreen with album background, but no widget

A few days ago I noticed that if I'm not on the main "Now Playing screen" (I don't know what do you call it) when I lock my phone, when unlocking it, there's no widget on the lockscreen. It used to always be there, regardless of where I was when I lo...

Regular

A few days ago I noticed that if I'm not on the main "Now Playing screen" (I don't know what do you call it) when I lock my phone, when unlocking it, there's no widget on the lockscreen. It used to a...

navaira

Roadie

580 Views

1 replies

1 likes

  • 580 Views
  • 1 replies
  • 1 likes

Problems with downloaded songs

I have a Premium account and I downloaded a lot of songs. Today I have restarted my mobile phone and then the songs that I had downloaded, now they aren't and I can't listen to them offline. Why has it happened?

Newbie

I have a Premium account and I downloaded a lot of songs. Today I have restarted my mobile phone and then the songs that I had downloaded, now they aren't and I can't listen to them offline. Why has ...

king3

Music Fan

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

No storage space

If I have closed spotify and want to open it again (lateron or immediately) I see a black screen and get a notification (that I can't click on) saying Spotify doesn't have storage space. How ever, it's supposed to use my SD card which has 13,2 GB of ...

Newbie

If I have closed spotify and want to open it again (lateron or immediately) I see a black screen and get a notification (that I can't click on) saying Spotify doesn't have storage space. How ever, it...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Andoid update

Where is the android update that improves the ui bringing most elements to the bottom of the screen like the ios app.

Casual Listener

Where is the android update that improves the ui bringing most elements to the bottom of the screen like the ios app.

Agent10893

Casual Listener

815 Views

2 replies

0 likes

  • 815 Views
  • 2 replies
  • 0 likes

Cannot get Spotify playlists to load

For the last few weeks and with rare exceptions, I have received a scroll when I have tried to sign on to Spotify. Can get to main menu but it will scroll forever again when I hit songs, playlists, settings, etc. Occassionally I can at least see the ...

Newbie

For the last few weeks and with rare exceptions, I have received a scroll when I have tried to sign on to Spotify. Can get to main menu but it will scroll forever again when I hit songs, playlists, s...

legacyofjustin

Casual Listener

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Out of order

I've had Spotify for several years over several devices. I just put it on a new Samsung Galaxy 7 and my starred Playlist, everything is out of order. How do I fix that? It's only on my phone too, on my computer and tablet it's still in the original o...

Casual Listener

I've had Spotify for several years over several devices. I just put it on a new Samsung Galaxy 7 and my starred Playlist, everything is out of order. How do I fix that? It's only on my phone too, on ...

_tiffany_k

Casual Listener

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

A ton of problems recently.

For the past few weeks, I have nothing but problems with Spotify on my Galaxy S5. First off, I have done the steps provided to clear cache, uninstall, restart my phone, then install again. Numerous times. As of last night, I downloaded all 761 songs ...

Newbie

For the past few weeks, I have nothing but problems with Spotify on my Galaxy S5.  First off, I have done the steps provided to clear cache, uninstall, restart my phone, then install again. N...

Joe

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Music stops after every song

So I pay for a spotify subscription and after every song the music stops and does not start back up till I go into the app again I've tried deleting the app and reinstalling it as well logging in and out also has no effect

Newbie

So I pay for a spotify subscription and after every song the music stops and does not start back up till I go into the app again I've tried deleting the app and reinstalling it as well logging in and...

Joe

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Solved!! No SD Card transfer option

Guys,I don't know what's happening, don't know if the problem is on my Android, but in my Spotify app doesn't have the option to transfer the offline songs to a SD Card.My cellphone is: Motorola 3rd GenAndroid version: 6.0Spotify version: 5.8.0.1029 ...

Newbie

Guys, I don't know what's happening, don't know if the problem is on my Android, but in my Spotify app doesn't have the option to transfer the offline songs to a SD Card. My cellphone is: Motorol...

dark_turban

Newbie

1277 Views

2 replies

0 likes

Sd
storage
  • 1277 Views
  • 2 replies
  • 0 likes

Sincronización

Es una verdadera molesta spotify premium, no tenga la opción de hacer más configurable tu cuenta, me refiero que cada canción o artista que estuche queda un maldito historial de archivos, lo ocultas pero te conectas desde el computador o otro disposi...

Newbie

Es una verdadera molesta spotify premium, no tenga la opción de hacer más configurable tu cuenta, me refiero que cada canción o artista que estuche queda un maldito historial de archivos, lo ocultas ...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes