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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857590 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857590 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21634 Views
  • 3 replies
  • 0 likes
  • 21634 Views
  • 3 replies
  • 0 likes

Android Auto playlist

It's a shame i can't browse all my music on Android Auto like Apple Car Play...I can only browse trought vocal input, who works 1 on 10.... Until i can't browse ALL my music library on my car i will not renew spotify premium....i will use apple music...

  • Casual Listener
  • It's a shame i can't browse all my music on Android Auto like Apple Car Play... I can only browse trought vocal input, who works 1 on 10....   Until i can't browse ALL my music library on my ...
  • andx479
  • Casual Listener
  • 491 Views
  • 2 replies
  • 1 likes
  • 491 Views
  • 2 replies
  • 1 likes

Local Files

My desktop and my phone are connected to the same internet and everything, but my local files won't play on my phone. I see them in my playslit but when i try to play them nothing happens. Please help

  • Casual Listener
  • My desktop and my phone are connected to the same internet and everything, but my local files won't play on my phone. I see them in my playslit but when i try to play them nothing happens. Please help
  • Daniel
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Changed Phone - now all downloaded Songs are gone

Hello,i changed my mobil phone. All songs were downloaded on my sd-card.I put the sd-card on my new phone and started spotify. But the songs wont be found on spotify.Must i download all songs once again ? and what is with the space on the card, can o...

  • Newbie
  • Hello, i changed my mobil phone. All songs were downloaded on my sd-card. I put the sd-card on my new phone and started spotify. But the songs wont be found on spotify. Must i download all songs o...
  • Daniel
  • Community Legend
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Android N Developer Preview

Spotify crashes within seconds of opening the app every time. Is there a way you could compile a version with a target of Android N and post it here for people running the Developer Preview?

  • Casual Listener
  • Spotify crashes within seconds of opening the app every time. Is there a way you could compile a version with a target of Android N and post it here for people running the Developer Preview?
  • Daniel
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Album not given in mobile app but available on Spotify Web

Can't find the album of maximum balloon although it is given in the web version. So if I search for the song "tiger" maximum balloon feat aku in Google, I can see the song. If I touch on "open with the app" , the app opens but the song is not played....

  • Casual Listener
  • Can't find the album of maximum balloon although it is given in the web version. So if I search for the song "tiger" maximum balloon feat aku in Google, I can see the song. If I touch on "open with t...
  • julyyde
  • Casual Listener
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! Trouble with the chromecast audio

I can click the chromecast audio in spotify, but nothing happens... 

  • Casual Listener
  • I can click the chromecast audio in spotify, but nothing happens...  
  • Daniel
  • Community Legend
  • 447 Views
  • 3 replies
  • 0 likes
  • 447 Views
  • 3 replies
  • 0 likes

Equilizer issues in spotify

So I downloaded spotify on my new galaxy grand prime and as I was looking in the settings I saw an equilizer option so I clicked on it and I was given a message saying it may mess with the sound and that if u have problems I should disable it so it d...

  • Newbie
  • So I downloaded spotify on my new galaxy grand prime and as I was looking in the settings I saw an equilizer option so I clicked on it and I was given a message saying it may mess with the sound and ...
  • Daniel
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Solved!! Every other song has no sound but does seem to be playing.

Hi guys. For the last week or so a problem started happening. I'm listening to Spotify a few songs will play normally and then the next won't have any sound. If i skip the next song will be fine. If i close and reopen, the song will play fine also. I...

  • Casual Listener
  • Hi guys. For the last week or so a problem started happening. I'm listening to Spotify a few songs will play normally and then the next won't have any sound. If i skip the next song will be fine. If ...
  • Daniel
  • Community Legend
  • 1981 Views
  • 6 replies
  • 1 likes
  • 1981 Views
  • 6 replies
  • 1 likes

Solved!! Help me understand how to use Spotify Connect

I and my wife each have a samsung note 3 phone. While I am driving to work in the car and she is at the gym miles away she always starts playing music on my phone. And from what She tells me she can't hear any music on her phone. This morning I say a...

  • Music Fan
  • I and my wife each have a samsung note 3 phone. While I am driving to work in the car and she is at the gym miles away she always starts playing music on my phone. And from what She tells me she can'...
  • Daniel
  • Community Legend
  • 870 Views
  • 7 replies
  • 0 likes
  • 870 Views
  • 7 replies
  • 0 likes

Problems Syncing from my windows 10 desktop to my samsung galaxy S7

So i upgraded my OS to windows 10, and got a new cellphone, samsung galaxy S7. i thought there would be no problems seeing as installing the software to my PC and getting spotify again on my phone was a breeze. there's the problem though LOCAL FILES ...

  • Casual Listener
  • So i upgraded my OS to windows 10, and got a new cellphone, samsung galaxy S7. i thought there would be no problems seeing as installing the software to my PC and getting spotify again on my phone wa...
  • Daniel
  • Community Legend
  • 468 Views
  • 2 replies
  • 0 likes
  • Android
    local files
    S7
    Samsung
    syncing
    Windows 10
  • 468 Views
  • 2 replies
  • 0 likes

Some songs are labeled as "unplayable" now...

Ok, so I've had spotify for 4 months now. I used to listen to alot of stuff, but now some of the songs I listen to are marked as "unplayable". They were playable a month or two ago. What happened?? Please help me because it has confused me for the lo...

  • Newbie
  • Ok, so I've had spotify for 4 months now. I used to listen to alot of stuff, but now some of the songs I listen to are marked as "unplayable". They were playable a month or two ago. What happened?? P...
  • Daniel
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • unplayable tracks
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect is infuriating How do I kill it?

When I am running it pops up while I am trying to change songs and register clicks without giving me time to read it. It started playing music at my job while I was running at the gym a mile away. Yesterday it popped up while I was trying to run next...

  • Music Fan
  • When I am running it pops up while I am trying to change songs and register clicks without giving me time to read it. It started playing music at my job while I was running at the gym a mile away. Ye...
  • flagrant99
  • Music Fan
  • 981 Views
  • 5 replies
  • 0 likes
  • 981 Views
  • 5 replies
  • 0 likes

Solved!! Spotify pauses after each song

Hello! I have a problem on my Android Nexus 6 running 6.0.1 Marshmallow and fully updated Spotify client. When I play a playlist from my Android, the song will stop playing 1-3 seconds before it ends. It does not pause, I cannot toggle the pause/play...

  • Casual Listener
  • Hello! I have a problem on my Android Nexus 6 running 6.0.1 Marshmallow and fully updated Spotify client. When I play a playlist from my Android, the song will stop playing 1-3 seconds before it ends...
  • Bittencourt
  • Spotify Star
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

Cómo puedo guardar la música en la SD mototola 2da generación

Tengo un motorola 2da generación y recientemente actualice el software, y ahora no me permite descargar la música en la memoria SD

  • Newbie
  • Tengo un motorola 2da generación y recientemente actualice el software, y ahora no me permite descargar la música en la memoria SD
  • osornios
  • Spotify Star
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

next song on wear launches some other app :/

hi guys, new to this wear thing ...just found about the next song ok goolge command for skipping trackgreat! i thought - gave it a try on my 360 sport, but it seems to try to launch some other app rather than just skip spotift track pixempire url hav...

  • Visitor
  • hi guys,   new to this wear thing 🙂 ...just found about the next song ok goolge command for skipping track great! i thought - gave it a try on my 360 sport, but it seems to try to launch som...
  • Daniel
  • Community Legend
  • 355 Views
  • 5 replies
  • 0 likes
  • 355 Views
  • 5 replies
  • 0 likes

"Starred" playlist is only visible on Spotify web view not mobile or desktop app

I have tried everything. I've been emailing support but they could not fix it. The problem is that a while ago Spotify had a star system where if you Starred a song it got added to a playlist called "Starred". For whatever reason they removed stars f...

  • Visitor
  • I have tried everything. I've been emailing support but they could not fix it. The problem is that a while ago Spotify had a star system where if you Starred a song it got added to a playlist called ...
  • Docisgod
  • Casual Listener
  • 479 Views
  • 1 replies
  • 0 likes
  • Mobile Phone
    WebPlayer
    Windows
  • 479 Views
  • 1 replies
  • 0 likes

Autoplay of random songs

I have a problem with songs being autoplayed at moments I paused my music. This is both on my mobile phone as my desktop and are songs I've never listened to. I have this for about a week now and I don't know what is giving this problem, I never gave...

  • Regular
  • I have a problem with songs being autoplayed at moments I paused my music. This is both on my mobile phone as my desktop and are songs I've never listened to.  I have this for about a week now ...
  • Daniel
  • Community Legend
  • 492 Views
  • 9 replies
  • 0 likes
  • 492 Views
  • 9 replies
  • 0 likes

Spotify Crash ZTE Obsidian TMO random

Hello. My wife and I both purchased a ZTE Obsidian with Android 5.1.1 a couple of weeks ago. They work great, no problems at all - except for Spotify. Pretty randomly (sometimes when I open spotify, sometimes in the middle of a song, sometimes when s...

  • Casual Listener
  • Hello. My wife and I both purchased a ZTE Obsidian with Android 5.1.1 a couple of weeks ago. They work great, no problems at all - except for Spotify. Pretty randomly (sometimes when I open spotify, ...
  • Daniel
  • Community Legend
  • 935 Views
  • 5 replies
  • 0 likes
  • Crash
    frozen
    hang
    Obsidian
    T-Mobile
    ZTE
  • 935 Views
  • 5 replies
  • 0 likes

Spotify on Fire TV login issues

This version of Spotify on 1st Gen Fire TV (with latest v5 OS updates) makes me login constantly. As you can imagine its quite a pain doing this daily typing in your username/password on the fire tv remote let alone twice in a day. Is this the correc...

  • Casual Listener
  • This version of Spotify on 1st Gen Fire TV (with latest v5 OS updates) makes me login constantly. As you can imagine its quite a pain doing this daily typing in your username/password on th...
  • Daniel
  • Community Legend
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
  • 3 replies
  • 0 likes

Android Spotiy stops randomly and then start in fast playback

I have an Galaxy S5 Android 5.0 mobile. With spotify 2.8.0.1081 premium mode.Randomly playback stops and then in2/3 second starts playback in fast mode. Then plays againg in normal way.This can be happening 2/3 times in every song I listen.Please,hel...

  • Newbie
  • I have an Galaxy S5 Android 5.0 mobile. With spotify 2.8.0.1081 premium mode. Randomly playback stops and then in2/3 second starts playback in fast mode. Then plays againg in normal way. This can b...
  • Daniel
  • Community Legend
  • 265 Views
  • 4 replies
  • 0 likes
  • 265 Views
  • 4 replies
  • 0 likes