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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

396410 Views

546 replies

35 likes

Account
Free
  • 396410 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8466 Views

0 replies

7 likes

  • 8466 Views
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  • 7 likes

Por qué no puedo ver lo que escuchan mis amigos en tiempo real?

No puedo observar lo que mis amigos escuchan en tiempo real, ni desde mi tablet ni desde el celular. Alguien sabe como resolverlo?

Casual Listener

No puedo observar lo que mis amigos escuchan en tiempo real, ni desde mi tablet ni desde el celular. Alguien sabe como resolverlo?

padd20OmG

Newbie

17808 Views

4 replies

1 likes

  • 17808 Views
  • 4 replies
  • 1 likes

Solved!! Spotify lost my playlist

Hi, spotify (probably) lost my playlist and I would like to have it back. What can I do?

Casual Listener

Hi, spotify (probably) lost my playlist and I would like to have it back. What can I do?

mzwagemakers

Roadie

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Solved!! I can't login anymore

I can't login anymore neither with Facebook nor password/email. I uninstalled reinstalled but that didn't work. The error i getbis Invalid username/ passwordSamsung s6 on marshmallow

Roadie

I can't login anymore neither with Facebook nor password/email. I uninstalled reinstalled but that didn't work. The error i getbis Invalid username/ password Samsung s6 on marshmallow

tinalbutlergb

Newbie

27884 Views

9 replies

1 likes

Login problems android
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  • 9 replies
  • 1 likes

Solved!! Spotify doesn't recognize device as tablet

I am using Spotify on the tablet that came with my 2016 Vizio M-Series Smart TV. It only allows shuffle play like it would on phones. How do I get this fixed/report to Spotify devs?

Newbie

I am using Spotify on the tablet that came with my 2016 Vizio M-Series Smart TV. It only allows shuffle play like it would on phones. How do I get this fixed/report to Spotify devs?

Joe

Community Legend

2108 Views

1 replies

0 likes

  • 2108 Views
  • 1 replies
  • 0 likes

App crashing too often

I can't stand it anymore. When I listen to an album the app crashes 3-5 times. It's horrible. It destroys the whole atmosphere and emotion of listenning to a song/album. I'm a premium user and I want a solution for this. I already reinstalled it, reb...

Newbie

I can't stand it anymore. When I listen to an album the app crashes 3-5 times. It's horrible. It destroys the whole atmosphere and emotion of listenning to a song/album. I'm a premium user and I want...

Knyaf

Roadie

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes

"This song is not available"

I have premium and I'm having problems playing music I haven't downloaded. I have Internet and WiFiPlease help

Newbie

I have premium and I'm having problems playing music I haven't downloaded. I have Internet and WiFi Please help

Joe

Community Legend

713 Views

5 replies

0 likes

  • 713 Views
  • 5 replies
  • 0 likes

songs ( offline) remove from playlist

Hi,I'm on the vacations and i don't have good internet, that's why i bought spotify premium. Today songs (which were downloaded) removed out from the playlist and i cant listen songs off-line. I've get a little angry... Plz help. Sorry for my English...

Casual Listener

Hi, I'm on the vacations and i don't have good internet, that's why i bought spotify premium. Today songs (which were downloaded) removed out from the playlist and i cant listen songs off-line. I've...

jakub69

Casual Listener

447 Views

2 replies

0 likes

  • 447 Views
  • 2 replies
  • 0 likes

Solved!! Streaming to another Music player

Hello,recently I downloaded a music player and couldn't figure out how to sync it to my spotify account. Is there any way possible to do that? Sincerely, Jeremy

Casual Listener

Hello,recently I downloaded a music player and couldn't figure out how to sync it to my spotify account. Is there any way possible to do that? Sincerely, Jeremy

jeoffrey_jimena

Newbie

14576 Views

3 replies

0 likes

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  • 3 replies
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Spotify stops playning after every song

HiI have i problem whit all my androids units (Samung Galaxy s5 and Samsung Galaxy Tab s2). Spotify stops playning after every song even though I have shuffel activated. I have already tried to reinstalled the app several times and emtyed cache, but ...

Newbie

Hi I have i problem whit all my androids units (Samung Galaxy s5 and Samsung Galaxy Tab s2). Spotify stops playning after every song even though I have shuffel activated. I have already tried t...

Joe

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Can i save music to external sd card??

Hi all, i have an s5 with a 32 gb sd card, the options to switch between memory source are on the settings but i cant dowload music onto sd card so naturally my internal storage is filled to the brim. Is this another to good to be true????

Newbie

Hi all, i have an s5 with a 32 gb sd card, the options to switch between memory source are on the settings but i cant dowload music onto sd card so naturally my internal storage is filled to the brim...

Joe

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Unable to find settings

I tapped on home,browse,search,radio and library could not find settings button on the top right corner

Newbie

I tapped on home,browse,search,radio and library could not find settings button on the top right corner

Joe

Community Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

my app won't download

It just says."go to settings to download using cellular"And I have a 3g connection and the download using cellular button is on toIf anyone could be of some help???

Casual Listener

It just says."go to settings to download using cellular" And I have a 3g connection and the download using cellular button is on to If anyone could be of some help???

bwhiz

Casual Listener

1365 Views

3 replies

0 likes

downloads issues
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  • 3 replies
  • 0 likes

Spotify doesn't stream to Chromecast anymore

Hi guys!Maybe you can help me: my Samsung s4 mini worked very well together with severeal Chromecast Audio devices. But now it doesen't stream the music from Spotify anymore. The devices are all shown in the list, the sound, that the connection is es...

Newbie

Hi guys! Maybe you can help me: my Samsung s4 mini worked very well together with severeal Chromecast Audio devices. But now it doesen't stream the music from Spotify anymore. The devices are all sh...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

THESE CONNECTION ISSUES, ARE YOU SERIOUS???

I'm seriously fed up with the absolutely ridiculous login times. I've tried every single troubleshooting guide in this forum and beyond to fix the problem, but without success. I've even gone as far as replacing my Note4 with an S7 Edge and a brand n...

Visitor

I'm seriously fed up with the absolutely ridiculous login times. I've tried every single troubleshooting guide in this forum and beyond to fix the problem, but without success. I've even gone as far ...

Joe

Community Legend

650 Views

1 replies

0 likes

Connectivity
Login Errors
Login problems android
login time
  • 650 Views
  • 1 replies
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Solved!! Fix To Blank Screen

Hey All, I too was having this issue. I was about to break my phone in two and cancel my subscription. I REALLY hate that I have to be tech genius to work simple things on my phone. And im not implying that I am a tech genius, just get so annoyed wit...

Casual Listener

Hey All,   I too was having this issue. I was about to break my phone in two and cancel my subscription. I REALLY hate that I have to be tech genius to work simple things on my phone. And im...

leilanipolk

Newbie

15917 Views

7 replies

0 likes

  • 15917 Views
  • 7 replies
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Lock screen and review pane player not working

Neither the Lock Screen or Review Pane Players are working on my galaxy s6. I am running a Spotify premium account. Would be grateful of your help as it is driving me mad!!!Thanks v much.

Newbie

Neither the Lock Screen or Review Pane Players are working on my galaxy s6. I am running a Spotify premium account. Would be grateful of your help as it is driving me mad!!! Thanks v much.

398 Views

0 replies

0 likes

  • 398 Views
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Solved!! Keep getting "Upgrade now!" message when I hit shuffle

I've been using spotify free on android since August and I've been using it on my laptop since for years. Never had any problems with either. This morning I went to use it on mobile and when I hit shuffle play, like I always do, a message popped up s...

Casual Listener

I've been using spotify free on android since August and I've been using it on my laptop since for years. Never had any problems with either. This morning I went to use it on mobile and when I hit sh...

kute102fm

Casual Listener

2280 Views

4 replies

0 likes

  • 2280 Views
  • 4 replies
  • 0 likes

Songs no longer show as downloaded after re-mounting SD card - files still on sd card

Hello all, I've got a problem with my downloaded/offline files on spotify.I have a spotify premium account and for the vacation I set about 3000 songs to offline via spotify. Those files are downloaded to the SD card of my android phone. However, aft...

Casual Listener

Hello all,   I've got a problem with my downloaded/offline files on spotify. I have a spotify premium account and for the vacation I set about 3000 songs to offline via spotify. Those files a...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

[Android] [LockScreen Gadget] Play again last song or rewind

Hi Spotify Community & Support Helpers, i like so much and enjoy this app 'cause i love listen music all time, almost all the day except when i sleep well, all is good but i would to see you can change the options showed in lockscreen on Android's Ph...

Casual Listener

Hi Spotify Community & Support Helpers, i like so much and enjoy this app 'cause i love listen music all time, almost all the day except when i sleep 😄 well, all is good but i would to see you ...

Joe

Community Legend

892 Views

2 replies

0 likes

Android
Gym
Help Spotify!
rewind
  • 892 Views
  • 2 replies
  • 0 likes

States offline even when connected to wifi

Help!I have spotify premium, but ever since the last update (about a week ago, version 2.8.0.1029 armV7), spotify on my phone states that I am offline all the time, even when I'm connected to wifi. I can listen to my offline playlists, but I can't ch...

Casual Listener

Help! I have spotify premium, but ever since the last update (about a week ago, version 2.8.0.1029 armV7), spotify on my phone states that I am offline all the time, even when I'm connected to wif...

Joe

Community Legend

1799 Views

5 replies

1 likes

  • 1799 Views
  • 5 replies
  • 1 likes