Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
42017 Views
65 replies
25 likes

42017 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877716 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877716 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26300 Views
4 replies
0 likes

26300 Views
4 replies
0 likes

Playback just cuts off?

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning.It won't continue until I open the app, which is very inconvenient when driving. Thi...

user-removed
Visitor
The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning. It won't continue until I open ...
2016-07-02 12:27:52 PM
191 Views
0 replies
0 likes

191 Views
0 replies
0 likes

Solved!! Disconnect device from Spotify

I am on the verge of replacing my current tablet with a new one. What is the simplest way for me to tell Spotify that the device is no longer to be downloaded to and should be removed from the list of my devices that can use the service?

JohnGregory
Gig Goer
I am on the verge of replacing my current tablet with a new one. What is the simplest way for me to tell Spotify that the device is no longer to be downloaded to and should be removed from the list o...
2015-01-24 1:58:50 AM
2016-07-02 11:04:13 AM
Joe
Community Legend
8140 Views
5 replies
0 likes

8140 Views
5 replies
0 likes

I can't logging in from different country - via app with facebook

Hi,I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify from different country" What should I do? Thanks

Markistr
Newbie
Hi, I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify f...
2016-07-02 4:35:45 AM
2016-07-02 4:57:22 AM
anjieeeeeeeeee
Roadie
217 Views
1 replies
0 likes

217 Views
1 replies
0 likes

They charge without having premium subscription

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium serviceWhat can i do? I want use premium but i dont want the charge without reason

jorgetony064
Casual Listener
Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium service What can i do? I want use premium but i dont want the charge without reason
2016-07-02 4:14:52 AM
2016-07-02 4:30:00 AM
tester50
Newbie
252 Views
1 replies
0 likes

252 Views
1 replies
0 likes

Downloaded Podacsts disapear when i go offline

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

Rønnestad
Newbie
I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?
2016-07-02 3:29:25 AM
155 Views
0 replies
0 likes

155 Views
0 replies
0 likes

SPANISH-DESCARGAR ALBUMS

Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1En el celular he decargado una gran cantidad de albums para usarlos sin conexión, cuando he descar...

user-removed
Visitor
Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1 En el celular he decargado una gran cantidad ...
2016-07-01 8:04:21 PM
2016-07-02 1:33:52 AM
osornios
Spotify Star
228 Views
1 replies
0 likes

228 Views
1 replies
0 likes

Spotify Responding Incredibly Slow on Many OnePlus X Android Phones

Hello, I wanted to bring to light a bug many OPX users seem to be experiencing. When using Spotify, weather I'm on Wifi or mobile data, I experience a ton of slowness when navigating the app. The app also loses track of the SD card from time to time ...

Kevin1a
Regular
Hello, I wanted to bring to light a bug many OPX users seem to be experiencing. When using Spotify, weather I'm on Wifi or mobile data, I experience a ton of slowness when navigating the app.&n...
2016-06-20 8:08:59 AM
2016-07-02 1:23:30 AM
Carppopotamus
Casual Listener
1383 Views
4 replies
5 likes

1383 Views
4 replies
5 likes

Why doesnt what im playing show up in my notifications?

I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?

tchicka4
Casual Listener
I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?
2016-07-01 3:37:34 PM
2016-07-01 10:39:06 PM
Joe
Community Legend
269 Views
3 replies
0 likes

269 Views
3 replies
0 likes

Solved!! Unable to play playlist radio stations recently

For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play. I can still play artist radio stations, and song radio stations, just not playlist radio stations. It...

Seasonalskier
Casual Listener
For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play. I can still play artist radio stat...
2016-07-01 4:03:56 PM
2016-07-01 9:45:48 PM
Joe
Community Legend
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

"Song is not available" for every sing

Recently when I play a song on Spotify on my galaxy s7 the song will pause on its own multiple times before the song ends. When I open the app and hit play it will resume but will pause again after 30sec-1min. I also need to open the app in order for...

Kevallcass
Newbie
Recently when I play a song on Spotify on my galaxy s7 the song will pause on its own multiple times before the song ends. When I open the app and hit play it will resume but will pause again after 3...
2016-07-01 5:58:05 PM
2016-07-01 6:41:47 PM
Joe
Community Legend
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

Why Classical Fans NEED Composer Metadata (and what that could do for Spotify)

This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.

mrudy420
Regular
This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.
2016-07-01 4:40:27 PM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Tracks don't play, stays at 0:00 although it is set on play [Premium]

I am mainly using my phone in offline mode to hear songs.I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it. About half the tracks are playin as they should, other tracks are just staying at 0:00, a...

diekaputten1
Casual Listener
I am mainly using my phone in offline mode to hear songs. I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it. About half the tracks are p...
2016-07-01 12:21:36 PM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

Spotify integration BMW connected Drive

The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?

Stigbrede
Newbie
The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?
2016-07-01 10:53:47 AM
313 Views
0 replies
2 likes

313 Views
0 replies
2 likes

[All Platforms] Help! I can't log on to Spotify from my Android device.

What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, and am about to give up.

SusanAlley
Newbie
What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, an...
2016-07-01 9:34:04 AM
342 Views
0 replies
0 likes
All Platforms

342 Views
0 replies
0 likes

Solved!! Download offline music from Internal storage to SD Card

Hi! How can I change the storage settings of my Spotify? I already gone through the steps from the FAQs but I don't see the option to change the Storage settings. Can someone help me pls? I need to change it so that I can download offline music and s...

jorenzteruel94
Casual Listener
Hi! How can I change the storage settings of my Spotify? I already gone through the steps from the FAQs but I don't see the option to change the Storage settings. Can someone help me pls? I need to c...
2016-07-01 6:57:05 AM
2016-07-01 7:18:54 AM
mapuya19
Community Legend
511 Views
3 replies
0 likes

511 Views
3 replies
0 likes

Problemas de pago

Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"

xany_1998
Newbie
Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"
2016-05-14 2:21:55 AM
2016-07-01 6:22:32 AM
alfredo01-mx
Newbie
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

High data usage on android

Im have been having issues with my spotify for the last few weeks , firstly it keeps coming up with " you cant play this song offline" when it is online and since then my data usage has gone thru the roof and i haven't even been using it. I do enjoy ...

Trevsmusic
Casual Listener
Im have been having issues with my spotify for the last few weeks , firstly it keeps coming up with " you cant play this song offline" when it is online and since then my data usage has gone thru the...
2016-06-30 3:08:01 AM
2016-07-01 3:09:57 AM
Jasonu
Newbie
281 Views
1 replies
0 likes

281 Views
1 replies
0 likes

unable to accessSoundHound lyrics from Spotify

I need to be able to project lyrics on a wall for various community sing-alongs. I was very happy with Musixmatch, but then the sync lyrics button disappeared. So I tried Soundhound, and I have to be in that app to see the lyrics, which does me no go...

kathy44
Regular
I need to be able to project lyrics on a wall for various community sing-alongs. I was very happy with Musixmatch, but then the sync lyrics button disappeared. So I tried Soundhound, and ...
2016-07-01 1:18:32 AM
488 Views
0 replies
0 likes
Android
lyrics
musiXmatch
Soundhound

488 Views
0 replies
0 likes

Aviso de Memoria SD llena

Soy usuario nuevo. He bajado algunas canciones para escuchar offline pero ahora me dice que no hay más espacio. Busco en la tarjeta dónde están las canciones pero no las encuentro. ¿dónde quedan las canciones? ¿qué tamaño tienen las canciones para ca...

Juandomingo
Newbie
Soy usuario nuevo. He bajado algunas canciones para escuchar offline pero ahora me dice que no hay más espacio. Busco en la tarjeta dónde están las canciones pero no las encuentro. ¿dónde quedan las ...
2016-06-30 12:15:31 AM
182 Views
0 replies
0 likes

182 Views
0 replies
0 likes

Problem installing the premium version

While i tried to install the premium version it says there is an error, try later ; but I could pay it just 0.99 til midnight

Lmarcoaldi
Newbie
While i tried to install the premium version it says there is an error, try later ; but I could pay it just 0.99 til midnight
2016-06-30 11:46:46 PM
157 Views
0 replies
1 likes

157 Views
0 replies
1 likes

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