Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387853 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Help!I have spotify premium, but ever since the last update (about a week ago, version 2.8.0.1029 armV7), spotify on my phone states that I am offline all the time, even when I'm connected to wifi. I can listen to my offline playlists, but I can't ch...
Help! I have spotify premium, but ever since the last update (about a week ago, version 2.8.0.1029 armV7), spotify on my phone states that I am offline all the time, even when I'm connected to wif...
Community Legend
1780 Views
5 replies
1 likes
I've noticed intermittent popping and clicking when listening to playlists, both downloaded and streaming. It appears to be tied to certain actions on my phone which is a Verizon Galaxy Nexus running 4.2.2 Build JDQ39. It seems to happen more when I ...
I've noticed intermittent popping and clicking when listening to playlists, both downloaded and streaming. It appears to be tied to certain actions on my phone which is a Verizon Galaxy Nexus running...
Newbie
4300 Views
7 replies
0 likes
For the past couple of days i have been trying to listen to my saved music on my Spotify app and it hasn't been allowing me to do so, the only time that i have been able to listen to music is on my computer at home.
For the past couple of days i have been trying to listen to my saved music on my Spotify app and it hasn't been allowing me to do so, the only time that i have been able to listen to music is on my c...
Casual Listener
569 Views
2 replies
1 likes
From time to time (can't figure out why) Spotify doesn't allow to pick a song to play. Only Shuffle available... I'm on Nexus 7 2013 running Android 6.0.1 and even tried the Spotify Beta version, but didn't help
From time to time (can't figure out why) Spotify doesn't allow to pick a song to play. Only Shuffle available... I'm on Nexus 7 2013 running Android 6.0.1 and even tried the Spotify Beta version, but...
Casual Listener
829 Views
4 replies
0 likes
I've just changed to Samsung S6 - I cannot use the search function (it just keeps throwing me out). I could search fine on Sunday (day 1) but not yesterday or today. I have tried today on iPhone 4 and it seems to be working fine Any suggestions - it'...
I've just changed to Samsung S6 - I cannot use the search function (it just keeps throwing me out). I could search fine on Sunday (day 1) but not yesterday or today. I have tried today ...
Casual Listener
927 Views
2 replies
0 likes
Hi, i'm Lucas Leonardi, brazilian user spotify to a few months. a few days ago, I enjoyed the Premium test period, but ended the tests I decided that the free package was necessary for me. what happens is that now every time I open the application, i...
Hi, i'm Lucas Leonardi, brazilian user spotify to a few months. a few days ago, I enjoyed the Premium test period, but ended the tests I decided that the free package was necessary for me. what happe...
Casual Listener
517 Views
2 replies
0 likes
Despues de poner una o dos canciones conectado a mi auto por bluetooth spotify sigue reproduciendo pero mientras mas tiempo pasa se tarda mas en reaccionar si quiero cambiar de canción, incluso si abro el detalle de la canción o las preferencias se t...
Despues de poner una o dos canciones conectado a mi auto por bluetooth spotify sigue reproduciendo pero mientras mas tiempo pasa se tarda mas en reaccionar si quiero cambiar de canción, incluso si ab...
Community Legend
875 Views
1 replies
0 likes
Recently my spotify app on my LG G5 began crashing on start. I ended up reinstalling apotify which fixed that issue. However now, any and all songs I download or save for offline freeze at the 1 second left point. I can manually skip songs then, but ...
Recently my spotify app on my LG G5 began crashing on start. I ended up reinstalling apotify which fixed that issue. However now, any and all songs I download or save for offline freeze at the 1 seco...
Community Legend
680 Views
1 replies
0 likes
Im running spotify on my honor 7, and have multiple problems.The most annoying one is that it wont jump to the next song when a song is finished. In some cases it will jump to the next song, but then it freezes after 5-6 seconds. The whole list is av...
Im running spotify on my honor 7, and have multiple problems. The most annoying one is that it wont jump to the next song when a song is finished. In some cases it will jump to the next song, but th...
Community Legend
395 Views
1 replies
0 likes
Community Legend
2199 Views
1 replies
0 likes
Spotify will play fine if I unplug and then plug in my aux cord after the song has started playing, then will need to be done every time I start my car back up. Is it a problem with my aux my radio or my phone?
Spotify will play fine if I unplug and then plug in my aux cord after the song has started playing, then will need to be done every time I start my car back up. Is it a problem with my aux my radio o...
Community Legend
313 Views
1 replies
0 likes
Alright so ive had the premium version for awile now about 10 months and now it will play my playlist for 30 or 40 minutes then it will freeze. Itl say im on a song thats not playing and when i close the app it keeps playing until i restart my phone....
Alright so ive had the premium version for awile now about 10 months and now it will play my playlist for 30 or 40 minutes then it will freeze. Itl say im on a song thats not playing and when i close...
Community Legend
778 Views
1 replies
0 likes
Hi, tried listen to spotify for 3 days and every time I open the app and login using facebook I get an error saying "Unable to login, user name and password is incorrect" Please help me figure out what am I doing wrong..
Hi, tried listen to spotify for 3 days and every time I open the app and login using facebook I get an error saying "Unable to login, user name and password is incorrect" Please help me figure out wh...
Community Legend
349 Views
1 replies
0 likes
Tengo dos productos de samsung (galaxy S6 y tablet T-815) y hace un par de dias cuando me quiero conectar a Spotify me sale el mensaje que no estoy conectado a internet (lo cual no creo posible, porque aun puedo navegar y ver mis mails. Etc.) Y solo ...
Tengo dos productos de samsung (galaxy S6 y tablet T-815) y hace un par de dias cuando me quiero conectar a Spotify me sale el mensaje que no estoy conectado a internet (lo cual no creo posible, porq...
Spotify Legend
414 Views
3 replies
0 likes
I've upgraded to premium and just recently I try to change the storage location and set it to the SD card in my phone and now every song keeps telling me that it's not available for playback I don't understand why
I've upgraded to premium and just recently I try to change the storage location and set it to the SD card in my phone and now every song keeps telling me that it's not available for playback I don't ...
Gig Goer
1301 Views
4 replies
0 likes
Hello, I am premium user. I am accessing Spotify from my laptop and smart phone.Is there anyway to instruct from my Spotify application in laptop to set a playlist offline in my mobile ? Thanks,Anu
Hello, I am premium user. I am accessing Spotify from my laptop and smart phone. Is there anyway to instruct from my Spotify application in laptop to set a playlist offline in my ...
Regular
473 Views
4 replies
0 likes
In a couple of day my apk say me no internet connection on WiFi or in mobile connection. I try to unistall and reinstall l. I try to put on offline in option and the put again on but nothing... Some idea or solution?
In a couple of day my apk say me no internet connection on WiFi or in mobile connection. I try to unistall and reinstall l. I try to put on offline in option and the put again on but nothing... Some ...
Spotify Legend
339 Views
1 replies
0 likes
I keep having a problem where my offline tracks are being removed from my device. I like to keep my entire library (two thousand something songs) stored on my device by simply checking the offline option for all songs, but every few weeks, the option...
I keep having a problem where my offline tracks are being removed from my device. I like to keep my entire library (two thousand something songs) stored on my device by simply checking the offline op...
Spotify Legend
479 Views
3 replies
1 likes
Does anyone else have to wait a seriously long time for the "your library" part of the app on the Android system? Mines takes forever and sometimes I get fed-up waiting on it to open I just go without. Tbh I feel the app in general takes far too long...
Does anyone else have to wait a seriously long time for the "your library" part of the app on the Android system? Mines takes forever and sometimes I get fed-up waiting on it to open I just go withou...
Casual Listener
402 Views
2 replies
1 likes
