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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239520 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239520 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600382 Views

79 replies

3 likes

  • 600382 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

Problems with playlist

I have the problem that the downloaded playlist i hace to download again when I have not pressed anything to remove them and besides that want to hear them, they appears as if never been discharged. I hace this trouble with several playlist at a time...

Newbie

I have the problem that the downloaded playlist i hace to download again when I have not pressed anything to remove them and besides that want to hear them, they appears as if never been discharged. ...

osornios

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Can play music on PC but not on Android device

Hi there, I've been having problems with Spotify recently, so basically, I can use Spotify free on my PC without having premium, which is.. odd to say the least. (I'm using my Facebook account linked to Spotify), but when I try to play the music on m...

Newbie

Hi there, I've been having problems with Spotify recently, so basically, I can use Spotify free on my PC without having premium, which is.. odd to say the least. (I'm using my Facebook account linked...

larsonabby

Casual Listener

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Crossfade not working

My problem is, that after a recent update, crossfade stopped working. Instead of mixing the two songs it just ends the played song 12 seconds (depends on the setting for crossfade) to early and immediately starts the next one.I disabled Crossfade for...

Newbie

My problem is, that after a recent update, crossfade stopped working. Instead of mixing the two songs it just ends the played song 12 seconds (depends on the setting for crossfade) to early and immed...

marcoinvierno

Newbie

536 Views

1 replies

1 likes

  • 536 Views
  • 1 replies
  • 1 likes

I'm a premium member but my friends, who have free service, can listen to songs I can't

My friends don't pay for premium but they can listen to playlists and artists that don't even appear to me when I search. If I do find them, it just appears grey and it won't let me listen to it.I mostly use spotify on my android.Can someone tell me ...

Casual Listener

My friends don't pay for premium but they can listen to playlists and artists that don't even appear to me when I search. If I do find them, it just appears grey and it won't let me listen to it. I ...

kimizato27

Casual Listener

1029 Views

4 replies

0 likes

  • 1029 Views
  • 4 replies
  • 0 likes

Downloaded songs acting weird

Writing from a OnePlus 3Hello everyone, this is my first topic, i'll start by saying that i apologize for any grammar error that i'll do since English is not my native lenguage.Few minutes ago i opened spotify but some of the downloaded tracks in one...

Newbie

Writing from a OnePlus 3 Hello everyone, this is my first topic, i'll start by saying that i apologize for any grammar error that i'll do since English is not my native lenguage. Few minutes ag...

Bonsai

Roadie

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Downloaded Songs.

Hello guys,i have a problem with my downloaded (offline) songs, they keep getting deleted (removed from being able to be listened to offline), only a few remain available for offline listening, I have a total of [about] 190 songs in the playlist, and...

Regular

Hello guys, i have a problem with my downloaded (offline) songs, they keep getting deleted (removed from being able to be listened to offline), only a few remain available for offline listening, I...

Bonsai

Roadie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

spotify app crashes when opening menu within the app

Spotify crashes when trying to click on the menu button. My Samsung Galaxy S6 Edge's android (Marshmallow) operating system language is Hebrew and thus the menu bar is since just recently on the right hand side. Since this change Spotify crashes. Any...

Newbie

Spotify crashes when trying to click on the menu button. My Samsung Galaxy S6 Edge's android (Marshmallow) operating system language is Hebrew and thus the menu bar is since just recently on the righ...

Joe

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Error code 24

I'm trying to download Spotify Music on my phone the second time around. I have tried downloading it again and again, but the same message flashes once it is installing. The message says: " "Spotify Music" can't be installed. Try again, and if the pr...

Newbie

I'm trying to download Spotify Music on my phone the second time around. I have tried downloading it again and again, but the same message flashes once it is installing. The message says: " "Spotify ...

Joe

Community Legend

3638 Views

1 replies

0 likes

  • 3638 Views
  • 1 replies
  • 0 likes

Album artwork not appearing (online)

Does anyone know how to fix this problem:Album artwork is extremely slow to load if any at all, maybe the last 2 -3 of the last albums played or entered regualurly show up but none of the others do, this is extremely frustration and it's like scrolli...

Newbie

Does anyone know how to fix this problem: Album artwork is extremely slow to load if any at all, maybe the last 2 -3 of the last albums played or entered regualurly show up but none of the others do...

Joe

Community Legend

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes

App

I just got Spotify premium and now.I can't log onto my app

Casual Listener

I just got Spotify premium and now.I can't log onto my app

KajTorvaldGrey

Regular

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Memory not found

Hi, sorry for my bad english, i'm from Argentina. When i open spotify in my andorid it tells me "the application is not responding" and "a memory not found" and "check the device memory". The other files of the sd card of my phone work correctly. Yes...

Casual Listener

Hi, sorry for my bad english, i'm from Argentina. When i open spotify in my andorid it tells me "the application is not responding" and "a memory not found" and "check the device memory". The other f...

cabj1251

Casual Listener

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Android App not allowing direct shares of songs/playlists via app anymore. What's wrong?

App used to allow me to select "Share" then type in a users name and inbox them music. It now only allows shares via text, email, etc. This is a pain in the **bleep**. What changed?? How can I fix this?

Casual Listener

App used to allow me to select "Share" then type in a users name and inbox them music. It now only allows shares via text, email, etc. This is a pain in the **bleep**. What changed?? How can I fix th...

Joe

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Solved!! Problem saving music to SD card Moto G 2nd gen Marshmallow 6.0

Hello! I'm having a problem saving music to my SD card.The option "Storage" won't appear in the Spotify options menu. The card is being recognized by the system and is being used by other apps. I've tried to reinstall spotify, clear cache/storaged da...

Casual Listener

Hello!   I'm having a problem saving music to my SD card. The option "Storage" won't appear in the Spotify options menu.   The card is being recognized by the system and is being used ...

Nanjenchan

Casual Listener

1687 Views

2 replies

1 likes

  • 1687 Views
  • 2 replies
  • 1 likes

THE APP

O meu spotify só toca as musicas se ele estiver aberto totalmente, se eu minimizar a tela depois de 10 segundos a musica para de tocar e fecha o spotify, já tentei desistalar e instalar novamante, creio que o problema não é no meu aparelho, porque is...

Newbie

O meu spotify só toca as musicas se ele estiver aberto totalmente, se eu minimizar a tela depois de 10 segundos a musica para de tocar e fecha o spotify, já tentei desistalar e instalar novamante, cr...

Joe

Community Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Downgraded from premium to free, music not playing

A few days ago I downgraded from Spotify Premium to free version. Since then, I am unable to play a song by clicking on it, only through shuffle. Even playlists don't work. Has this happpened to anyone else? Please help!

Newbie

A few days ago I downgraded from Spotify Premium to free version. Since then, I am unable to play a song by clicking on it, only through shuffle. Even playlists don't work. Has this happpened to anyo...

Joe

Community Legend

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Problema con Cubot Dinosaur

Muy buenas. Vereis, tengo un movil Cubot Dinosaur con version de Android 6.0. Al usar spotify, cuando escucho musica, hay veces que se cierra la aplicacion, pero tarda muy poco tiempo, de 5 a 10 minutos. No entiendo el porqué. He estado tocando confi...

Newbie

Muy buenas. Vereis, tengo un movil Cubot Dinosaur con version de Android 6.0. Al usar spotify, cuando escucho musica, hay veces que se cierra la aplicacion, pero tarda muy poco tiempo, de 5 a 10 minu...

585 Views

0 replies

0 likes

  • 585 Views
  • 0 replies
  • 0 likes

bose quiet confort 25 remote doesnt work

hey spotify ! i got a samsung galazy s7 under android marshmallow 6.0.1and a headphone bose quiet confort 25 i can pause the music from my headphone remotebut cant raise or reduce the volume from it,i need to use the app to do that. i got an iphone t...

Newbie

hey spotify !   i got a samsung galazy s7 under android marshmallow 6.0.1 and a headphone bose quiet confort 25   i can pause the music from my headphone remote but cant rai...

Joe

Community Legend

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Lockscreen with album background, but no widget

A few days ago I noticed that if I'm not on the main "Now Playing screen" (I don't know what do you call it) when I lock my phone, when unlocking it, there's no widget on the lockscreen. It used to always be there, regardless of where I was when I lo...

Regular

A few days ago I noticed that if I'm not on the main "Now Playing screen" (I don't know what do you call it) when I lock my phone, when unlocking it, there's no widget on the lockscreen. It used to a...

navaira

Roadie

590 Views

1 replies

1 likes

  • 590 Views
  • 1 replies
  • 1 likes

Problems with downloaded songs

I have a Premium account and I downloaded a lot of songs. Today I have restarted my mobile phone and then the songs that I had downloaded, now they aren't and I can't listen to them offline. Why has it happened?

Newbie

I have a Premium account and I downloaded a lot of songs. Today I have restarted my mobile phone and then the songs that I had downloaded, now they aren't and I can't listen to them offline. Why has ...

king3

Music Fan

604 Views

2 replies

0 likes

  • 604 Views
  • 2 replies
  • 0 likes