Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194409 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194409 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

  • 535586 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439018 Views

565 replies

37 likes

Account
Free
  • 439018 Views
  • 565 replies
  • 37 likes

Fido Premium Subscription

I recently accounts numbers with Fido, so i've been disconnected with my premium subscription that I had with my phone contract. Everytime I try adding my phone number on spotify and Fido Hub it says that my phone number is already registered for Spo...

Visitor

I recently accounts numbers with Fido, so i've been disconnected with my premium subscription that I had with my phone contract. Everytime I try adding my phone number on spotify and Fido Hub it says...

osornios

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Album Artwork Missing

I have a Samsung Galaxy Core and Spotify Premium. When I'm online, all my album artwork is visable. I go offline and certain artwork disappears (Hedley, Billy Talent, etc.) How can I fix this problem?

Casual Listener

I have a Samsung Galaxy Core and Spotify Premium. When I'm online, all my album artwork is visable. I go offline and certain artwork disappears (Hedley, Billy Talent, etc.) How can I fix this problem?

Joe

Community Legend

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Android app freezing up

I've been having the android app freeze up a lot. It does it on both of my phones and my tablet. They run 5.0 and 6.0, plentey of free memory on them. Does it on wifi and mobile data. I've tried reinstalling the app. And ive tried logging into anothe...

Casual Listener

I've been having the android app freeze up a lot. It does it on both of my phones and my tablet. They run 5.0 and 6.0, plentey of free memory on them. Does it on wifi and mobile data. I've tried rein...

Joe

Community Legend

1053 Views

3 replies

0 likes

  • 1053 Views
  • 3 replies
  • 0 likes

Import local files on Android.

Hey guys, I have a 1st generation Moto G and Spotify premium account. In my Spotify App I have the option to import local files stored in my phone. However, my girlfriend, who has a Nexus 5 can't, such option in her phone doesn't exist! She also has ...

Newbie

Hey guys,   I have a 1st generation Moto G and Spotify premium account. In my Spotify App I have the option to import local files stored in my phone. However, my girlfriend, who has a Nex...

osornios

Spotify Star

984 Views

1 replies

0 likes

Android
local files
Nexus 5
  • 984 Views
  • 1 replies
  • 0 likes

"Save to Library" broken

Hi all! Pressing the "Save to Library"-Plus (+) displayed on the left side beneath the album cover only works sporadically, that is, I need to swipe forth and back between two or three songs until the Android Spotify App finally registers that I've p...

Casual Listener

Hi all!   Pressing the "Save to Library"-Plus (+) displayed on the left side beneath the album cover only works sporadically, that is, I need to swipe forth and back between two or three songs...

aybesea69

Regular

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Issues playing music

So as listening to my music and an ad came up so I didn't mind. Well when this ad played 4x I turned off the app. Well now that I went back into the app and try to play music the ad is still there, and it won't let me play anything!

Regular

So as listening to my music and an ad came up so I didn't mind. Well when this ad played 4x I turned off the app. Well now that I went back into the app and try to play music the ad is still there, a...

hayesd19-us

Regular

626 Views

3 replies

0 likes

  • 626 Views
  • 3 replies
  • 0 likes

cant download for offline and am premium

Hey guys who do i contact if im premium and cant download for offline? Account is set up in oz but am currently in hawaii..

Casual Listener

Hey guys who do i contact if im premium and cant download for offline? Account is set up in oz but am currently in hawaii..

tjones17

Gig Goer

485 Views

3 replies

0 likes

  • 485 Views
  • 3 replies
  • 0 likes

Share to messenger

I've been having difficulties with sharing to facebook messenger, whenever I choose a track, click share and pick messenger and send it to a friend, it just keeps on loading it and in about 10-30 minutes says the messange was not sent, I've tried rei...

Casual Listener

I've been having difficulties with sharing to facebook messenger, whenever I choose a track, click share and pick messenger and send it to a friend, it just keeps on loading it and in about 10-30 min...

Poukz

Casual Listener

970 Views

6 replies

0 likes

  • 970 Views
  • 6 replies
  • 0 likes

I can't play any song i chose !

Hello, m'y problem is that when i decide to play a music it doesn't work ! All the titles are whey ! I hace my connection on ! The WIFI works perfectly !The problem is on m'y sisters account

Newbie

Hello, m'y problem is that when i decide to play a music it doesn't work ! All the titles are whey ! I hace my connection on ! The WIFI works perfectly ! The problem is on m'y sisters account

tjones17

Gig Goer

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Issues in keeping storage on SD card after restart (Galaxy S7)

When my GS7 restarts, Spotify has a very odd behavior. Sometimes it will not recognize the SD card and lose access to all stored music. Some other times it will automatically transfer all my music from SD card to the phone storage, which will take me...

Regular

When my GS7 restarts, Spotify has a very odd behavior. Sometimes it will not recognize the SD card and lose access to all stored music. Some other times it will automatically transfer all my music fr...

fkask

Casual Listener

899 Views

4 replies

2 likes

  • 899 Views
  • 4 replies
  • 2 likes

no "storage" option in menu

hi have tried all the install remove reinstall format stuff i can find nothing works still no storage option . My phone is running android version 4.1.2 is that the problem i wonder

Casual Listener

hi have tried all the install remove reinstall format stuff i can find nothing works still no storage option . My phone is running android version 4.1.2 is that the problem i wonder

Jasonv1

Casual Listener

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
  • 0 likes

Offline music not available

Around every payment cycle even though my subscription is continuous, the offline music stored on my android phone is automatically removed and I have to download them again every month. I know Spotify wants to check every month whether the subscript...

Newbie

Around every payment cycle even though my subscription is continuous, the offline music stored on my android phone is automatically removed and I have to download them again every month. I know Spoti...

user-removed

Not applicable

826 Views

3 replies

0 likes

  • 826 Views
  • 3 replies
  • 0 likes

Android - "Share - share via" ?!

So, I am trying to share a song with someone else by sending them a song in spotify.However, when I click share, this pop up asks me what I would like to "share via"? Spotify isn't an option but nearly every other app in my phone is?Anyone know how t...

Newbie

So, I am trying to share a song with someone else by sending them a song in spotify. However, when I click share, this pop up asks me what I would like to "share via"? Spotify isn't an option but ...

Joe

Community Legend

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

why cant we listen to more than one device at a time offline

I have downloaded my offline music but when my wife and i want to hear our offline music on our separate devices one will transfer to the other and only one device will play at a time. what can I do about this?

Casual Listener

I have downloaded my offline music but when my wife and i want to hear our offline music on our separate devices one will transfer to the other and only one device will play at a time. what can I do ...

BIGtexian

Casual Listener

851 Views

5 replies

0 likes

  • 851 Views
  • 5 replies
  • 0 likes

Samsung S7 "Off line" mode in playlist changed to "Download/downloaded"

My S7 has Android version 6.0.1. I don't know if that should make any difference, but my playlists no longer have the Offline Mode. They now say download (grey button) or Downloaded (green button). Has anyone else noticed this.Thanks

Casual Listener

My S7 has Android version 6.0.1. I don't know if that should make any difference, but my playlists no longer have the Offline Mode. They now say download (grey button) or Downloaded (green button). H...

Joe

Community Legend

599 Views

3 replies

0 likes

  • 599 Views
  • 3 replies
  • 0 likes

Enable album art on lock screen

HiI am using Nexus 6pBut I am missing the feature of showing the album art on the lock screen, I have searched but didn't find any solution for this

Newbie

Hi I am using Nexus 6p But I am missing the feature of showing the album art on the lock screen, I have searched but didn't find any solution for this

Joe

Community Legend

12460 Views

1 replies

0 likes

  • 12460 Views
  • 1 replies
  • 0 likes

Spotify won't close.

Exactly, after i swipe up to close spotify it just keeps playing music and then i have to manually force stop it from the settings. And secondly, the widget to spotify player doesn't work properly but that's the least of my problems.

Casual Listener

Exactly, after i swipe up to close spotify it just keeps playing music and then i have to manually force stop it from the settings. And secondly, the widget to spotify player doesn't work properly bu...

Joe

Community Legend

10367 Views

7 replies

0 likes

"spotify" "won't" "close"
  • 10367 Views
  • 7 replies
  • 0 likes

Using sd card with offline music on 2 devices

Hi All, I have question if it is possible to use the same sd card (with spotify music downloaded to offline mode) on two android devices. I have a premium account on spotify and using it normally on my phone. But have also a car with android system a...

Casual Listener

Hi All,   I have question if it is possible to use the same sd card (with spotify music downloaded to offline mode) on two android devices. I have a premium account on spotify and using it nor...

Matt8407

Casual Listener

1122 Views

2 replies

0 likes

  • 1122 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback jumps when Huawei P9 Lite home buttons clicked

When I hit one of either the triangle or circle 'home' buttons the playback skips ever so slightly. For some reason it doesn't happen with the square button.Has anyone else experienced this?

Regular

When I hit one of either the triangle or circle 'home' buttons the playback skips ever so slightly. For some reason it doesn't happen with the square button. Has anyone else experienced this?

shouldibedamned

Regular

1435 Views

8 replies

0 likes

  • 1435 Views
  • 8 replies
  • 0 likes

Solved!! I cannot play anything

SOLVEDJust uninstalled the Amplify Battery Extender and its working again=== START OF TEMPLATE ===Brief description of the issue:I cannot play anything from days ago now.The only way I found to play music is if you select start listening radio from t...

Regular

SOLVED Just uninstalled the Amplify Battery Extender and its working again === START OF TEMPLATE === Brief description of the issue: I cannot play anything from days ago now. The only way I ...

Joe

Community Legend

1880 Views

11 replies

0 likes

  • 1880 Views
  • 11 replies
  • 0 likes