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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107370 Views

26 replies

3 likes

  • 107370 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217303 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217303 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571413 Views

79 replies

3 likes

  • 571413 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470742 Views

577 replies

40 likes

Account
Free
  • 470742 Views
  • 577 replies
  • 40 likes

Android App and chromecast bugs

Android app works fine and well when playing to phone. However the casting to TV via chromecast has a major bug which is really starting to annoy me.Loads up fine on the TV shows the playlist boxes etc but when I press play it doesn't and skips to th...

Newbie

Android app works fine and well when playing to phone. However the casting to TV via chromecast has a major bug which is really starting to annoy me. Loads up fine on the TV shows the playlist box...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

No aparece ecualizador en Huawei Honor7 Android 6.0

Hola, no me aparece la opción de ecualizador en un huawei honor 7, tengo la versión de android 6

Casual Listener

Hola, no me aparece la opción de ecualizador en un huawei honor 7, tengo la versión de android 6

mercapro

Casual Listener

1385 Views

2 replies

0 likes

  • 1385 Views
  • 2 replies
  • 0 likes

Superuser Contribution Déconnexion et suppression de musiques off-line

Bonsoir,Je suis abonné a Spotify Premium depui peu mais malheureusement j'ai un gros problème, je ne sais si c'est un bug, si ça vient de mon smartphone (Galaxy S7) ou de l'application spotify ! Quoi qu'il en soit voici mon problème :Il arrive (tous ...

Casual Listener

Bonsoir, Je suis abonné a Spotify Premium depui peu mais malheureusement j'ai un gros problème, je ne sais si c'est un bug, si ça vient de mon smartphone (Galaxy S7) ou de l'application spotify ! Qu...

maximeguyard

Casual Listener

9347 Views

3 replies

1 likes

  • 9347 Views
  • 3 replies
  • 1 likes

Disappointed because I can not install spotify fit in my Gear 2

One of the main reasons why you prefer to buy my gear fit 2, was that according to the specifications of Samsung I could use spotify from my band.Now I meet the desepcion that is not available to people outside the United States.This desepcion caused...

Newbie

One of the main reasons why you prefer to buy my gear fit 2, was that according to the specifications of Samsung I could use spotify from my band. Now I meet the desepcion that is not available to p...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Down loaded music

I have spoitify premium on my s5,All my tracks have been downloaded so i can listen off line if no Internet available,Tried to listen today offline & for some reason its saying that non of my tracks are downloaded therefor can not listen offline, ext...

Newbie

I have spoitify premium on my s5, All my tracks have been downloaded so i can listen off line if no Internet available, Tried to listen today offline & for some reason its saying that non of my...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

Rinnovo Account

Ciao a tutti se disattivo l'account premium mi si disattiva adesso o al termine del periodo dell'abbonamento?

Newbie

Ciao a tutti se disattivo l'account premium mi si disattiva adesso o al termine del periodo dell'abbonamento?

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Local file becomes a different song when synced

Hello,I have the following problem. I have some albums which are not on Spotify, so I bought and imported them into iTunes. After that I put them into a playlist which I then sync onto my phone. Everything works fine except for a few songs. Eg: On on...

Regular

Hello, I have the following problem. I have some albums which are not on Spotify, so I bought and imported them into iTunes. After that I put them into a playlist which I then sync onto my phone. Ev...

mlgfx

Regular

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes

Android 6 update - Spotify now runs slowly

Brief description of the issue: After the update to Android version 6.0, Spotify is taking a long time to carry out actions. This includes loading a playlist, loading the list of playlists, starting to play songs (sometimes up to 2 minutes to begin p...

Music Fan

Brief description of the issue: After the update to Android version 6.0, Spotify is taking a long time to carry out actions. This includes loading a playlist, loading the list of playlists, starting ...

585 Views

0 replies

1 likes

  • 585 Views
  • 0 replies
  • 1 likes

Me elimina mis canciones sincronizadas

Buenas, quizás tengan mas quejas sobre este problema.Desde el día de ayer, se eliminaron mis canciones sincronizadas, mis grupos y albums guardados (Sin eliminar caché y datos), al volverme a logear, me muestra todo de nuevo, pero al paso de un tiemp...

Casual Listener

Buenas, quizás tengan mas quejas sobre este problema. Desde el día de ayer, se eliminaron mis canciones sincronizadas, mis grupos y albums guardados (Sin eliminar caché y datos), al volverme a logea...

GeminiBastard

Casual Listener

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

Samsung G6 motherboard crash

My G6 cell phone crashed and had to be replaced. All my info was gone including apps and Spotify. Now i tried getting back into Spotify and they are saying i need to pay for premium which i already have had. What do i do now?

Newbie

My G6 cell phone crashed and had to be replaced. All my info was gone including apps and Spotify. Now i tried getting back into Spotify and they are saying i need to pay for premium which i already h...

osornios

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Solved!! Will only play chosen song in background

I've had this issue ever since I got my new Galaxy S6. I have tried the clean reinstall of the app recommended by another thread and also have logged out and logged back in. For reference, I do have Spotify Premium. If I choose a song on the app and ...

Casual Listener

I've had this issue ever since I got my new Galaxy S6.  I have tried the clean reinstall of the app recommended by another thread and also have logged out and logged back in.  For reference...

sirmack

Casual Listener

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Wont connect

Spotify always says no internet connection but im clearly connected...as im posting on here lol. Im not in offline mode, cant look at any new songs browse and home just keep loading while saying no internet connection

Newbie

Spotify always says no internet connection but im clearly connected...as im posting on here lol. Im not in offline mode, cant look at any new songs browse and home just keep loading while saying no i...

DylanDakota

Roadie

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Whole Lotta Chromecasts

Got a One plus X for a while and use Spotify premium.Very strange thing it that I get a hole list of "available" google casts, see attached picture.fyi, I only got one Chromecast, since then spotify loads images, playlists etc. very slow (startup is ...

Regular

Got a One plus X for a while and use Spotify premium. Very strange thing it that I get a hole list of "available" google casts, see attached picture. fyi, I only got one Chromecast, since then spot...

354 Views

0 replies

0 likes

  • 354 Views
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  • 0 likes

[Android][Subscription] support

Demand Spotify have a phone support number because my problems are not covered in ANY HELP SECTIONS and I can't get a hold of anybody anyway at all it's just bull**bleep** for them to be a phone app and not be able to communicate with them by phone! ...

Casual Listener

Demand Spotify have a phone support number because my problems are not covered in ANY HELP SECTIONS and I can't get a hold of anybody anyway at all it's just bull**bleep** for them to be a phone app ...

nbutler555

Casual Listener

664 Views

2 replies

0 likes

Android
Subscription
  • 664 Views
  • 2 replies
  • 0 likes

I HATE SPOTIFY CONNECT!!! TURN THIS **bleep** OFF ALREADY!

My car has an android console.. Spotty**bleep** did NEVER asked me anything or prompt me and now it always plays the music on my PC at home. If I don't turn on the Hotspot in my car for the console to connect to I can play what's stored on the consol...

Casual Listener

My car has an android console..  Spotty**bleep** did NEVER asked me anything or prompt me and now it always plays the music on my PC at home. If I don't turn on the Hotspot in my car for the ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Not playing all the songs of an Atist when playing by Artist

So I like the "play by artist" feature, it allows me to listen to everything the chosen Artist has available. In many many Artist I've found that it tends to play the same 4-5 songs (in some cases up to 10-12) over and over instead of searching for t...

Newbie

So I like the "play by artist" feature, it allows me to listen to everything the chosen Artist has available. In many many Artist I've found that it tends to play the same 4-5 songs (in some cas...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Solved!! Spotify App Says "Download" instead of "Available Offline"

I have spotify premium but when I open a playlist or song instead of the typical "Available Offline" toggle button mine says "Download." What does that mean? Is it the same thing? What am I missing here? Screenshot attached....

Newbie

I have spotify premium but when I open a playlist or song instead of the typical "Available Offline" toggle button mine says "Download." What does that mean? Is it the same thing? What am I missing h...

Joe

Community Legend

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
  • 0 likes

offline tracks unsynced

Hi there,from time to time, all offline-tracks are unsynced after restart.Message = using more then 3 devicesTherefore since three month, I only use two devices at a time to be sure this will not happen again.Today I checked how many devices are show...

Casual Listener

Hi there, from time to time, all offline-tracks are unsynced after restart. Message = using more then 3 devices Therefore since three month, I only use two devices at a time to be sure this will n...

kofi209

Casual Listener

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes