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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

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When in shuffle songs don't auto play or somimes the song stops playing in the middle of the song

Im a free user but was going to get premium but then this started happening so I'm waiting to get a solution first. I listen to spotify in the car and having to turn my phone on just to play the next song after every song is not only annoying but dan...

Newbie

Im a free user but was going to get premium but then this started happening so I'm waiting to get a solution first. I listen to spotify in the car and having to turn my phone on just to play the next...

Daniel

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
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Spotify Install "High Risk"

In the last few minutes I went to Google Play to install Spotify on my Android tablet. Norton Mobile Security flagged Spotify as "HIgh Risk". It appears to demand acces to just about everything. Given the amount of posts here regarding security issue...

Roadie

In the last few minutes I went to Google Play to install Spotify on my Android tablet.   Norton Mobile Security flagged Spotify as "HIgh Risk". It appears to demand acces to just about every...

transcoder

Casual Listener

2501 Views

5 replies

0 likes

Security
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  • 5 replies
  • 0 likes

[android] Podcast/Video is not showing anymore

Hello folks, after premium subscription the funktion Podcast/Video will not be shown in spotify Android App anymore. Is thre any fix for this? Thanks for your help. Regards from Poland, guestusertest

Visitor

Hello folks,   after premium subscription the funktion Podcast/Video will not be shown in spotify Android App anymore.   Is thre any fix for this?   Thanks for your help.  ...

Daniel

Community Legend

1103 Views

3 replies

2 likes

  • 1103 Views
  • 3 replies
  • 2 likes

Keeps undownloading songs and play lists

After spending 36 hours downloading 1000+ songs that were previously downloaded, it undownloaded all my saved songs. I will not spend another 36 hours redownloading for a third time. What's the fix?

Newbie

After spending 36 hours downloading 1000+ songs that were previously downloaded, it undownloaded all my saved songs. I will not spend another 36 hours redownloading for a third time. What's the fix?

ZorkII

Roadie

749 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist gone

I have used spotify offline for about 2 months, i dont have wifi at home so i downloaded music at work, and i was happy with the results. Today i tried to download the more recent songs to my existing offline playlist, the music downloaded ok but aft...

Newbie

I have used spotify offline for about 2 months, i dont have wifi at home so i downloaded music at work, and i was happy with the results. Today i tried to download the more recent songs to my existin...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

How to Remove or Delete Radio Stations

Hi,I am French and first, I have to apologyze for my poor English language. I just bought a Marantz amplifier (SE 6010).I would like to register Spotify station and for this I nedd an URL from where music is streamed...How can I find it.Thks in advan...

Newbie

Hi, I am French and first, I have to apologyze for my poor English language.  I just bought a Marantz amplifier (SE 6010). I would like to register Spotify station and for this I nedd an URL ...

535 Views

0 replies

0 likes

  • 535 Views
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Spotify doesnt keep playing if app is not opened

When i am playing a song. The song stops half way and doesnt keep playing unless i open the app. If the app isnt opened and my phone is unlocked then the song will resume play. I am using on a samsung Note 5 withe the latest update. I have tried rebo...

Newbie

When i am playing a song. The song stops half way and doesnt keep playing unless i open the app. If the app isnt opened and my phone is unlocked then the song will resume play. I am using on a samsun...

Leonlai887

Regular

931 Views

5 replies

0 likes

  • 931 Views
  • 5 replies
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Songs not previously downloaded won't download

Songs that I've previously downloaded will download but new ones won't for example cold chilling collective.

Casual Listener

Songs that I've previously downloaded will download but new ones won't for example cold chilling collective.

Vickydymphna

Casual Listener

567 Views

2 replies

0 likes

Downloading on samsung S6
  • 567 Views
  • 2 replies
  • 0 likes

Available offline button in wrong place!

In the songs category there it shines with all its might,A button of immense power to send people off the light,With one wrong touch,The songs leave their faithful master without a hunch.And only at great costs, could they be reattached...Have the De...

Newbie

In the songs category there it shines with all its might, A button of immense power to send people off the light, With one wrong touch, The songs leave their faithful master without a hunch. And ...

Daniel

Community Legend

711 Views

1 replies

0 likes

angry
songs
thinking to quit
  • 711 Views
  • 1 replies
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Shuffle stuck in an endless loop

Definitely occurs when run on mobile device, not sure about desktopDevice: LG G4, running current version of both phone software and Spotify.Occasionaly when on shuffle, the songs will create an inescapable loop.For example, Song A will play. Followe...

Visitor

Definitely occurs when run on mobile device, not sure about desktop Device: LG G4, running current version of both phone software and Spotify. Occasionaly when on shuffle, the songs will create...

balong48

Casual Listener

6188 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Problemas de pago

Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"

Newbie

Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"

alfredo01-mx

Newbie

261 Views

1 replies

0 likes

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  • 1 replies
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Music not showing

Hey guys, Ive been having problems with my Spotify on my Android and was wondering if I could get some help.When I go to my music none of my music that I've saved and offline downloaded shows up. All it does is show the artists that I've been followi...

Casual Listener

Hey guys, Ive been having problems with my Spotify on my Android and was wondering if I could get some help. When I go to my music none of my music that I've saved and offline downloaded shows up....

Drick95

Casual Listener

409 Views

2 replies

2 likes

  • 409 Views
  • 2 replies
  • 2 likes

Remembering the spot on spoken word

If at least some of the spoken word content is supposed to played in order then shouldn't their be an option to return to where you left off like a bookmark.

Music Fan

If at least some of the spoken word content is supposed to played in order then shouldn't their be an option to return to where you left off like a bookmark.

254 Views

0 replies

0 likes

  • 254 Views
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No sound

The music I select is not audible

Newbie

The music I select is not audible

Daniel

Community Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

transferring spotify from a broken phone to a new one

Hello:My Samsung Galaxy 4 died and can't be resurrected no how, know way. So say the gods at Rogers. I have a new android, a Huawei, and would like to transfer my spotify account onto the new phone. I can't use my charger to get info from my Samsung,...

Newbie

Hello: My Samsung Galaxy 4 died and can't be resurrected no how, know way. So say the gods at Rogers.  I have a new android, a Huawei, and would like to transfer my spotify account onto the new...

Daniel

Community Legend

3041 Views

2 replies

0 likes

  • 3041 Views
  • 2 replies
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glicking when playing a song then won't play

I have a 30 free member ship and will start paying next month why when I'm at work and try to play it will play like three or four songs just fine then glitch and then not play I have to pulse it wait a 1/2 hour just to hear two or three more song to...

Newbie

I have a 30 free member ship and will start paying next month why when I'm at work and try to play it will play like three or four songs just fine then glitch and then not play I have to pulse it wai...

252 Views

0 replies

0 likes

  • 252 Views
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Sharing with a family member....

I just signed up for a premium family account with Spotify. My wife and I both had an account with another service and couldn't be happier that we switched to Spotify. It's really a great way to discover new music. My question is this: Is there an ea...

Regular

I just signed up for a premium family account with Spotify.  My wife and I both had an account with another service and couldn't be happier that we switched to Spotify.  It's really a great...

user-removed

Not applicable

1743 Views

20 replies

0 likes

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  • 20 replies
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carpetas y canciones borradas en spotify

Hola, Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una vez, de modo que no sé que ha pasado. Después he entrado en s...

Casual Listener

Hola,   Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una v...

Marienn

Newbie

693 Views

2 replies

1 likes

  • 693 Views
  • 2 replies
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Any way to LOWER lowest volume? Ears ringing

I have a bit of tinnitus which gets worse after listening to headphones. I have canal phones that block out a fair amount of background noise so I don't have to crank the volume, and even the lowest volume setting is too high using Spotify so I can't...

Music Fan

I have a bit of tinnitus which gets worse after listening to headphones. I have canal phones that block out a fair amount of background noise so I don't have to crank the volume, and even the lowest ...

tman202

Music Fan

725 Views

3 replies

0 likes

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  • 3 replies
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New Font Circular rendering bugs

When opening the playing song detail, bold font’s hinting screws up (look at letter e) in the lower mini bar “Available devices” is cut off. Sony Xperia OS 4.3

Casual Listener

When opening the playing song detail, bold font’s hinting screws up (look at letter e)     in the lower mini bar “Available devices” is cut off.   Sony Xperia OS 4.3

622 Views

0 replies

0 likes

  • 622 Views
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