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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107365 Views

26 replies

3 likes

  • 107365 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217283 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217283 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571376 Views

79 replies

3 likes

  • 571376 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470735 Views

577 replies

40 likes

Account
Free
  • 470735 Views
  • 577 replies
  • 40 likes

Donwloading? But I haven't added any new offline tracks.

Nearly every time I open Spotify i get the 'downloading x out of x' notification on my phone. But I haven't added any new tracks to my offline library... Neither have I chosen to have any playlists not under my control as offline. So it can't be that...

Music Fan

Nearly every time I open Spotify i get the 'downloading x out of x' notification on my phone. But I haven't added any new tracks to my offline library... Neither have I chosen to have any playlists n...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Offline Music Bug

I always have all my music available offline (by pressing the very vulnerable Available Offline button). It works fine. But today I took out my phone's (Z5) old SIM card and changed it for a new one. When the phone was on again, I opened Spotify and ...

Regular

I always have all my music available offline (by pressing the very vulnerable Available Offline button). It works fine. But today I took out my phone's (Z5) old SIM card and changed it for a new one....

Nayibmc

Regular

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes

Won't let me listen offline?

I have Spotify premium but all of a sudden I can't play downloaded songs offline. I've tried turning it off and on again twice, uninstalled Spotify and installed it again, then when I went to download the songs on my playlists it now says I don't hav...

Casual Listener

I have Spotify premium but all of a sudden I can't play downloaded songs offline. I've tried turning it off and on again twice, uninstalled Spotify and installed it again, then when I went to downloa...

KatesHere

Community Legend

8008 Views

6 replies

7 likes

  • 8008 Views
  • 6 replies
  • 7 likes

Music stopps after 3 tracks automatically?!

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uninstalled the app and downloaded it again, but nothing ch...

Casual Listener

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uni...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

VERY slow change of tracks

So spotify updated the android again, and now it's incredibly slow to change tracks. I am trying to listen to a playlist of songs that are avaialble offline on my mobile (hence there's no way to blame internet connection), and it ha taken up to 5min ...

Regular

So spotify updated the android again, and now it's incredibly slow to change tracks. I am trying to listen to a playlist of songs that are avaialble offline on my mobile (hence there's no way to blam...

SheepDip82

Casual Listener

2765 Views

5 replies

0 likes

  • 2765 Views
  • 5 replies
  • 0 likes

Cant find artists song

Cant find butterfly effect songs when i could before. How is that possible

Newbie

Cant find butterfly effect songs when i could before. How is that possible

Skreech666

Newbie

883 Views

4 replies

1 likes

  • 883 Views
  • 4 replies
  • 1 likes

Equaliser Issue Android

When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue

Music Fan

When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue

677 Views

0 replies

0 likes

Android
bug
Equalizer
Issue with eq
  • 677 Views
  • 0 replies
  • 0 likes

[PSA] Android Marshmallow 6.0.1 breaks offline sync

Okay I think I've solved my own issue from another thread. After checking out my logs, I'm fairly certain that a bug introduced in Android 6.0.1 release is responsible for breaking offline sync. If you get an OS update you MAY want to hold off for a ...

Casual Listener

Okay I think I've solved my own issue from another thread.  After checking out my logs, I'm fairly certain that a bug introduced in Android 6.0.1 release is responsible for breaking offline sync...

1808 Views

0 replies

0 likes

bug
psa
  • 1808 Views
  • 0 replies
  • 0 likes

Offline music gets deleted - again :(

Hi. Have now several times experienced downloaded music is getting deleted.In offline mode it starts with the login screen coming up (why ???)After switching to online mode and logging in I check storage - it has changed from sd card to local.Music i...

Casual Listener

Hi.   Have now several times experienced downloaded music is getting deleted. In offline mode it starts with the login screen coming up (why ???) After switching to online mode and logging i...

osornios

Spotify Star

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Can't get rid of downloading notification

So I finally figured out what is happening (after clearing, uninstalling, etc). When I run Spotify on android, I get a notification that said "Downloading 0 out of 6 (0% complete). It never completes and it's impossible to get rid of. It turns out th...

Casual Listener

So I finally figured out what is happening (after clearing, uninstalling, etc).   When I run Spotify on android, I get a notification that said "Downloading 0 out of 6 (0% complete).  It ...

morticae

Casual Listener

2732 Views

1 replies

5 likes

bug
  • 2732 Views
  • 1 replies
  • 5 likes

Playback stops when phone moves from offline to online - Android Galaxy Note 4

When I transition from offline to online playback stops. This is instantly infuriating and the single thing a music playback application should never do. This has been happening for more than 18 months.Steps to reproduce the issue:Spend $10 a month f...

Casual Listener

When I transition from offline to online playback stops.  This is instantly infuriating and the single thing a music playback application should never do.  This has been happening for more ...

jones77

Casual Listener

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes

Solved!! Spotify forgets storage location after restarting Galaxy Tab S 10.5

Hi Community, on my Galaxy Tab S 10.5 I have manually selected the external SD card for offline music. Downloading albums works perfectly and I can listen to them offline. But when I reboot the Galaxy S spotify seems to delete the offline albums (the...

Casual Listener

Hi Community,   on my Galaxy Tab S 10.5 I have manually selected the external SD card for offline music. Downloading albums works perfectly and I can listen to them offline. But when I reboot ...

Gruffalo

Casual Listener

902 Views

4 replies

0 likes

  • 902 Views
  • 4 replies
  • 0 likes

Vision Impared - Removing local files - Spotify Connect

Good day,I know the following and here's my current situation:- Spotify Connect (Wi-Fi) only plays songs from the spotify library and not your local files- I have the latest 1.0.33.xx on my windows machine- I see my "local" files and they are grayed ...

Regular

Good day, I know the following and here's my current situation: - Spotify Connect (Wi-Fi) only plays songs from the spotify library and not your local files - I have the latest 1.0.33.xx on my win...

hanersky7

Regular

1252 Views

7 replies

0 likes

  • 1252 Views
  • 7 replies
  • 0 likes

Music stops automatically after 3 tracks?

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uninstalled the app and downloaded it again, but nothing ch...

Casual Listener

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uni...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Downloads disappear

Every time I switch off my device (Samsung Galaxy Note 3 / Android 5) I lose all downloaded songs. I Updated Spotify to newest version. Somebody knows a solution? Thanks.

Regular

Every time I switch off my device (Samsung Galaxy Note 3 / Android 5) I lose all downloaded songs. I Updated Spotify to newest version. Somebody knows a solution? Thanks.

Joe

Community Legend

2468 Views

15 replies

0 likes

  • 2468 Views
  • 15 replies
  • 0 likes

Spotify does not work offline, every time I restart requires to log in.

I am premium user. When I restart the device Spotify requires to log in using Internet connection even if I in offline mode. I have only one device with 30 Gb. I downloaded only 30 songs. I have reinstalled app several times.If I choose offline mode ...

Newbie

I am premium user. When I restart the device Spotify requires to log in using Internet connection even if I in offline mode. I have only one device with 30 Gb. I downloaded only 30 songs. I have rein...

Joe

Community Legend

573 Views

1 replies

0 likes

Spotify switch to internal storage erasing all songs. Only 1 device working. Reinstalled several times. Enough storage space.
  • 573 Views
  • 1 replies
  • 0 likes

Solved!! I can´t reinstall Spotify on my Huawei p8 lite

I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not found, check storage settings.I´ve tried everything...

Casual Listener

I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not ...

OlgaGuerrero

Casual Listener

1074 Views

2 replies

0 likes

  • 1074 Views
  • 2 replies
  • 0 likes

Metedatachanged broadcast receiver

Your intent-filter action (com.spotify.mobile.android.metadatachanged) is still buggy. It will only broadcast when a user repeatedly click on the same song. This feature is already there, it just needs to be properly implemented.

Newbie

Your intent-filter action (com.spotify.mobile.android.metadatachanged) is still buggy. It will only broadcast when a user repeatedly click on the same song. This feature is already t...

johnka

Gig Goer

2395 Views

5 replies

2 likes

  • 2395 Views
  • 5 replies
  • 2 likes

Everything is deleted??

I logged put of my spotify account and logged back in and it down graded me to the free acount when i was a premium subscriber and all of my playlisys are gone how do i get them back???

Newbie

I logged put of my spotify account and logged back in and it down graded me to the free acount when i was a premium subscriber and all of my playlisys are gone how do i get them back???

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes