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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118763 Views

27 replies

4 likes

  • 118763 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239533 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239533 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600394 Views

79 replies

3 likes

  • 600394 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492882 Views

581 replies

42 likes

Account
Free
  • 492882 Views
  • 581 replies
  • 42 likes

No storage space

If I have closed spotify and want to open it again (lateron or immediately) I see a black screen and get a notification (that I can't click on) saying Spotify doesn't have storage space. How ever, it's supposed to use my SD card which has 13,2 GB of ...

Newbie

If I have closed spotify and want to open it again (lateron or immediately) I see a black screen and get a notification (that I can't click on) saying Spotify doesn't have storage space. How ever, it...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
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Solved!!Superuser Contribution Andoid update

Where is the android update that improves the ui bringing most elements to the bottom of the screen like the ios app.

Casual Listener

Where is the android update that improves the ui bringing most elements to the bottom of the screen like the ios app.

Agent10893

Casual Listener

827 Views

2 replies

0 likes

  • 827 Views
  • 2 replies
  • 0 likes

Cannot get Spotify playlists to load

For the last few weeks and with rare exceptions, I have received a scroll when I have tried to sign on to Spotify. Can get to main menu but it will scroll forever again when I hit songs, playlists, settings, etc. Occassionally I can at least see the ...

Newbie

For the last few weeks and with rare exceptions, I have received a scroll when I have tried to sign on to Spotify. Can get to main menu but it will scroll forever again when I hit songs, playlists, s...

legacyofjustin

Casual Listener

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Solved!! Out of order

I've had Spotify for several years over several devices. I just put it on a new Samsung Galaxy 7 and my starred Playlist, everything is out of order. How do I fix that? It's only on my phone too, on my computer and tablet it's still in the original o...

Casual Listener

I've had Spotify for several years over several devices. I just put it on a new Samsung Galaxy 7 and my starred Playlist, everything is out of order. How do I fix that? It's only on my phone too, on ...

_tiffany_k

Casual Listener

646 Views

2 replies

0 likes

  • 646 Views
  • 2 replies
  • 0 likes

A ton of problems recently.

For the past few weeks, I have nothing but problems with Spotify on my Galaxy S5. First off, I have done the steps provided to clear cache, uninstall, restart my phone, then install again. Numerous times. As of last night, I downloaded all 761 songs ...

Newbie

For the past few weeks, I have nothing but problems with Spotify on my Galaxy S5.  First off, I have done the steps provided to clear cache, uninstall, restart my phone, then install again. N...

Joe

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Music stops after every song

So I pay for a spotify subscription and after every song the music stops and does not start back up till I go into the app again I've tried deleting the app and reinstalling it as well logging in and out also has no effect

Newbie

So I pay for a spotify subscription and after every song the music stops and does not start back up till I go into the app again I've tried deleting the app and reinstalling it as well logging in and...

Joe

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Solved!! No SD Card transfer option

Guys,I don't know what's happening, don't know if the problem is on my Android, but in my Spotify app doesn't have the option to transfer the offline songs to a SD Card.My cellphone is: Motorola 3rd GenAndroid version: 6.0Spotify version: 5.8.0.1029 ...

Newbie

Guys, I don't know what's happening, don't know if the problem is on my Android, but in my Spotify app doesn't have the option to transfer the offline songs to a SD Card. My cellphone is: Motorol...

dark_turban

Newbie

1294 Views

2 replies

0 likes

Sd
storage
  • 1294 Views
  • 2 replies
  • 0 likes

Sincronización

Es una verdadera molesta spotify premium, no tenga la opción de hacer más configurable tu cuenta, me refiero que cada canción o artista que estuche queda un maldito historial de archivos, lo ocultas pero te conectas desde el computador o otro disposi...

Newbie

Es una verdadera molesta spotify premium, no tenga la opción de hacer más configurable tu cuenta, me refiero que cada canción o artista que estuche queda un maldito historial de archivos, lo ocultas ...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Solved!! Spotify scrolls to the top of the playlist

This is white a new problem I've been having, but if I ever leave the playlist I'm playing (if, say, I switch to another app or exit the song list) the playlist automatically scrolls to the top without me doing anything. I'm running Android 5.1.1 and...

Casual Listener

This is white a new problem I've been having, but if I ever leave the playlist I'm playing (if, say, I switch to another app or exit the song list) the playlist automatically scrolls to the top witho...

Craigmac99

Newbie

14592 Views

23 replies

6 likes

  • 14592 Views
  • 23 replies
  • 6 likes

Offline Status Removed and Default Storage Changed AGAIN and AGAIN

This is about the FOURTH TIIME in the past month that my offline status has been removed from a nearly 3,000-track playlist with no intentional (or observed) intervention from me. Furthermore, each time this occurs, my default storage location is cha...

Regular

This is about the FOURTH TIIME in the past month that my offline status has been removed from a nearly 3,000-track playlist with no intentional (or observed) intervention from me.  Furthermore, ...

LouThomas

Regular

2128 Views

7 replies

3 likes

storage sd card offline bug
  • 2128 Views
  • 7 replies
  • 3 likes

Cannot download Spotify Music App from Play Store

Hi guys, I have my Google Account that I created long ago in Bangkok. Now, I moved to Singapore. I subscribed premium account. I could download the app on my Windows Phone but I could not find it in Google Play Store on my Android Devices. I searched...

Casual Listener

Hi guys,    I have my Google Account that I created long ago in Bangkok.  Now, I moved to Singapore. I subscribed premium account.  I could download the app on my Windows...

piyabut

Casual Listener

1763 Views

4 replies

0 likes

  • 1763 Views
  • 4 replies
  • 0 likes

Como personalizar a ordem de uma playlist?

Alguém consegue me ajudar como personalizar a ordem de uma playlist? Obrigado!

Casual Listener

Alguém consegue me ajudar como personalizar a ordem de uma playlist? Obrigado!

525 Views

0 replies

2 likes

  • 525 Views
  • 0 replies
  • 2 likes

Solved!! Spotify slow startup after local media added

I'm running a Sony z3c on Marshmallow, with the latest version of Spotify, I've been plagued with slow spotify start ups for months. I uninstalled spotify loads and re-synched my files but still slow. This time is I uninstalled spotify while not at h...

Regular

I'm running a Sony z3c on Marshmallow, with the latest version of Spotify, I've been plagued with slow spotify start ups for months.  I uninstalled spotify loads and re-synched my files but...

Geisthiro

Regular

772 Views

3 replies

0 likes

  • 772 Views
  • 3 replies
  • 0 likes

Got error message of having more than 3 devices

I currently have spotify installed on only 2 devices: 1 tablet Microsoft Surface (with Windows 10) and 1 smartphone Samsung Galaxy S3 (Android).I got this error message and Spotify deleted all my saved songs on my smartphone.I mainly want all the son...

Newbie

I currently have spotify installed on only 2 devices: 1 tablet Microsoft Surface (with Windows 10) and 1 smartphone Samsung Galaxy S3 (Android). I got this error message and Spotify deleted all my s...

Hubo

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Too many devices - spotify connect

Dear all, Lately my whole spotify connect is full with around 20 to 30 Google Cast devices, even when I am just sitting at home. Usually this is just one from my neighbour, my own PC and my own phone. Is this a bug and how do I get rid of it?

Regular

Dear all,  Lately my whole spotify connect is full with around 20 to 30 Google Cast devices, even when I am just sitting at home. Usually this is just one from my neighbour, my own PC an...

Paulvdheide

Regular

2235 Views

2 replies

0 likes

Connect
devices
google cast
Samsung s7 edge
  • 2235 Views
  • 2 replies
  • 0 likes

Solved!! New playlist doesn´t show on my mobile

I created a new playlist a couple of days ago but I can´t see it on my Samsung S4,all other playlists shows but not the new one ( have the mobile online). Help please! Fredrika

Casual Listener

I created a new playlist a couple of days ago but I can´t see it on my Samsung S4,all other playlists shows but not the new one ( have the mobile online). Help please!   Fredrika

SparkySharky52

Casual Listener

2993 Views

3 replies

0 likes

  • 2993 Views
  • 3 replies
  • 0 likes

I can't press button to download

If I want to download an album I click on the download button. The button that basically looks like a lightswitch. I have premium, am in online mode and I am connected to wifi yet every time it just pushes my button back and it just won't download th...

Newbie

If I want to download an album I click on the download button. The button that basically looks like a lightswitch. I have premium, am in online mode and I am connected to wifi yet every time it just ...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

No puedo sincronizar mi musica local del PC con mis dispositivos

No he podido sincronizar la música local de spotify de PC con spotify de mis dispositivos ni con un ipad ni con un móvil Android, he seguido los pasos que postean en la ayuda, primero agrego a una playlist con mi música local desde el PC y conecto lo...

Newbie

No he podido sincronizar la música local de spotify de PC con spotify de mis dispositivos ni con un ipad ni con un móvil Android, he seguido los pasos que postean en la ayuda, primero agrego a una pl...

richardo77

Newbie

2563 Views

1 replies

0 likes

  • 2563 Views
  • 1 replies
  • 0 likes