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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388398 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8061 Views

0 replies

7 likes

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Superuser Contribution Android Spotify randomly removes my offline tracks from my device

I keep having a problem where my offline tracks are being removed from my device. I like to keep my entire library (two thousand something songs) stored on my device by simply checking the offline option for all songs, but every few weeks, the option...

Casual Listener

I keep having a problem where my offline tracks are being removed from my device. I like to keep my entire library (two thousand something songs) stored on my device by simply checking the offline op...

Alejandro_C

Spotify Legend

479 Views

3 replies

1 likes

  • 479 Views
  • 3 replies
  • 1 likes

Trouble loading library

Does anyone else have to wait a seriously long time for the "your library" part of the app on the Android system? Mines takes forever and sometimes I get fed-up waiting on it to open I just go without. Tbh I feel the app in general takes far too long...

Casual Listener

Does anyone else have to wait a seriously long time for the "your library" part of the app on the Android system? Mines takes forever and sometimes I get fed-up waiting on it to open I just go withou...

Cunny85

Casual Listener

410 Views

2 replies

1 likes

  • 410 Views
  • 2 replies
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Superuser Contribution COMPARTILHAR

AMIGOS, QUANDO VOU COMPARTILHAR UMA MÚSICA COM ALGUM AMIGO DO PROPRIO SPOTIFY (ENVIAR COMO MENSAGEM) SÓ APARECE COMPARTILHAR USANDO O... NÃO APARECE MAIS POSTAR NO... OU ENVIAR PARA...COMO FAÇO? JA FORMATEI ATE O CELULAR PENSANDO QUE FOSSE ALGUM ERRO...

Newbie

AMIGOS, QUANDO VOU COMPARTILHAR UMA MÚSICA COM ALGUM AMIGO DO PROPRIO SPOTIFY (ENVIAR COMO MENSAGEM) SÓ APARECE COMPARTILHAR USANDO O... NÃO APARECE MAIS POSTAR NO... OU ENVIAR PARA... COMO FAÇO? JA...

Alejandro_C

Spotify Legend

375 Views

1 replies

1 likes

  • 375 Views
  • 1 replies
  • 1 likes

Superuser Contribution skin for playlist in the mobil

porque aparece como no disponible mi playlist en mi mobil android, si tengo cuenta premium y tengo que volverla a descargar

Newbie

porque aparece como no disponible mi playlist en mi mobil android, si tengo cuenta premium y tengo que volverla a descargar 

Alejandro_C

Spotify Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Músicas baixando de novo toda vez que entro no Spotify, soluções?

Todo dia(desde de alguns dias) que entro a primeira vez no Spotify ele baixa músicas aleatórias de várias playlist que já estavam baixadas, não entendo isso mas tem atrapalhado muito pois antes de sair tenho que abrir o aplicativo para esperar baixar...

Newbie

Todo dia(desde de alguns dias) que entro a primeira vez no Spotify ele baixa músicas aleatórias de várias playlist que já estavam baixadas, não entendo isso mas tem atrapalhado muito pois antes de sa...

Alejandro_C

Spotify Legend

3505 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Solved!! Spotify App for Android Keeps Crashing

I have had spotify for a while now and never experienced any issues. But with a new update, everytime I open up my Spotify app on my Samsung S4, the app crashes. I can log in and see everything, but if I click anywhere, the app just closes out. I hav...

Casual Listener

I have had spotify for a while now and never experienced any issues. But with a new update, everytime I open up my Spotify app on my Samsung S4, the app crashes. I can log in and see everything, but ...

JaimeDoty

Casual Listener

5040 Views

2 replies

0 likes

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Chromecast Audio not visible

Merry Christmas guys.Just got a Chromecast Audio today and was looking forward to casting music from my Spotify account to my existing speakers, but the device is not visible in the Spotify app, however in other music apps the device works fine.Spoti...

Newbie

Merry Christmas guys. Just got a Chromecast Audio today and was looking forward to casting music from my Spotify account to my existing speakers, but the device is not visible in the Spotify app, ...

visser

Newbie

4149 Views

15 replies

4 likes

Android
Chromecast Android
chromecast audio
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  • 4 likes

Solved!! Update to Android 5.0

Today I updated my Samsung galaxy s5 to the newest Android-version, 5.0. And now I can't switch/pause/play songs while spotify is running through the S view or the locket screen. I have to unlock my phone totally to get through to spotify. It's super...

Newbie

Today I updated my Samsung galaxy s5 to the newest Android-version, 5.0. And now I can't switch/pause/play songs while spotify is running through the S view or the locket screen. I have to unlock my ...

Bluephoenix1313

Newbie

13287 Views

14 replies

2 likes

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  • 14 replies
  • 2 likes

Why can't I delete a playing song from a playlist?

I know you can delete songs from within a playlist by going into the playlist but when you are out and about, in order to delete a song, you have to go into the playlist and spend like 5 minutes finding the song to delete. Sort of spoils my morning w...

Casual Listener

I know you can delete songs from within a playlist by going into the playlist but when you are out and about, in order to delete a song, you have to go into the playlist and spend like 5 minutes find...

ProMusicophile

Gig Goer

403 Views

1 replies

0 likes

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Solved!! how to play spotify when its offline?

hi, i have a samsung note 3 phone and im (as you can see) a free user of spotify. so when i attempt to play one of my offline playlists on spotify with no wifi and data, spotify was offline. so i tried to figure out how to load up my offline playlist...

Casual Listener

hi, i have a samsung note 3 phone and im (as you can see) a free user of spotify.   so when i attempt to play one of my offline playlists on spotify with no wifi and data, spotify was offline....

eena-chan

Casual Listener

532 Views

2 replies

0 likes

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Cant start app

Hi. When i download spotify app for android it says i need 496 GB of free space on my device to use it and since it's on a phone i dont have that space free for it. I have tried to remove my devices when i'm logged into spotifty.com and i've tried to...

Casual Listener

Hi.   When i download spotify app for android it says i need 496 GB of free space on my device to use it and since it's on a phone i dont have that space free for it.   I have tried to ...

Joe

Community Legend

647 Views

6 replies

0 likes

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  • 6 replies
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Galaxy s7 - premium - wont download songs in offline (or online) mode

I'm in offline mode, and my songs will not down load. They were once downloaded, but erased. So I Uninstaller, then reinstalled the app. Now they just sit there and do nothing whether I'm in offline or online mode. I'm connected to wifi.

Newbie

I'm in offline mode, and my songs will not down load. They were once downloaded, but erased. So I Uninstaller, then reinstalled the app. Now they just sit there and do nothing whether I'm in offline ...

Joe

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
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Can log in on Android app but not on the website

Hey Guys, the weirdest thing is happening. I just downloaded the android app and it was no problem logging in with my facebook account info. But if I want to sign into the spotify website it says that the exact same login info is incorrect. Upon requ...

Newbie

Hey Guys,    the weirdest thing is happening. I just downloaded the android app and it was no problem logging in with my facebook account info. But if I want to sign into the spotify webs...

Joe

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Volume goes up and down

When i play songs on my Samsung galaxy tab GT-P7320, the volume goes up and down. Can anybody hjelp me? I have read in many forums, but still not get a solution. Thanks for help

Casual Listener

When i play songs on my Samsung galaxy tab GT-P7320, the volume goes up and down. Can anybody hjelp me? I have read in many forums, but still not get a solution. Thanks for help

Joe

Community Legend

421 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Constantly re-downloading music

I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete. After saving everything again when I got to WiFi, ...

Newbie

I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete....

Joe

Community Legend

1689 Views

1 replies

0 likes

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  • 1 replies
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Offline Music Problem

My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music.Is there any way to authorise this as my main device so i dont lose my music?

Newbie

My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music. Is there any way to authorise this as my main dev...

Joe

Community Legend

334 Views

2 replies

0 likes

  • 334 Views
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Solved!! Local Files Playlist not completely there

I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) Quite annoying, especially since I only went this route...

Casual Listener

I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) &nb...

WillMcD

Casual Listener

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
  • 0 likes