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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7335 Views

0 replies

7 likes

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Available offline button in wrong place!

In the songs category there it shines with all its might,A button of immense power to send people off the light,With one wrong touch,The songs leave their faithful master without a hunch.And only at great costs, could they be reattached...Have the De...

Newbie

In the songs category there it shines with all its might, A button of immense power to send people off the light, With one wrong touch, The songs leave their faithful master without a hunch. And ...

Daniel

Community Legend

718 Views

1 replies

0 likes

angry
songs
thinking to quit
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Shuffle stuck in an endless loop

Definitely occurs when run on mobile device, not sure about desktopDevice: LG G4, running current version of both phone software and Spotify.Occasionaly when on shuffle, the songs will create an inescapable loop.For example, Song A will play. Followe...

Visitor

Definitely occurs when run on mobile device, not sure about desktop Device: LG G4, running current version of both phone software and Spotify. Occasionaly when on shuffle, the songs will create...

balong48

Casual Listener

6213 Views

2 replies

2 likes

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  • 2 replies
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Problemas de pago

Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"

Newbie

Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"

alfredo01-mx

Newbie

284 Views

1 replies

0 likes

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Music not showing

Hey guys, Ive been having problems with my Spotify on my Android and was wondering if I could get some help.When I go to my music none of my music that I've saved and offline downloaded shows up. All it does is show the artists that I've been followi...

Casual Listener

Hey guys, Ive been having problems with my Spotify on my Android and was wondering if I could get some help. When I go to my music none of my music that I've saved and offline downloaded shows up....

Drick95

Casual Listener

427 Views

2 replies

2 likes

  • 427 Views
  • 2 replies
  • 2 likes

Remembering the spot on spoken word

If at least some of the spoken word content is supposed to played in order then shouldn't their be an option to return to where you left off like a bookmark.

Music Fan

If at least some of the spoken word content is supposed to played in order then shouldn't their be an option to return to where you left off like a bookmark.

259 Views

0 replies

0 likes

  • 259 Views
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No sound

The music I select is not audible

Newbie

The music I select is not audible

Daniel

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

transferring spotify from a broken phone to a new one

Hello:My Samsung Galaxy 4 died and can't be resurrected no how, know way. So say the gods at Rogers. I have a new android, a Huawei, and would like to transfer my spotify account onto the new phone. I can't use my charger to get info from my Samsung,...

Newbie

Hello: My Samsung Galaxy 4 died and can't be resurrected no how, know way. So say the gods at Rogers.  I have a new android, a Huawei, and would like to transfer my spotify account onto the new...

Daniel

Community Legend

3054 Views

2 replies

0 likes

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  • 2 replies
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glicking when playing a song then won't play

I have a 30 free member ship and will start paying next month why when I'm at work and try to play it will play like three or four songs just fine then glitch and then not play I have to pulse it wait a 1/2 hour just to hear two or three more song to...

Newbie

I have a 30 free member ship and will start paying next month why when I'm at work and try to play it will play like three or four songs just fine then glitch and then not play I have to pulse it wai...

259 Views

0 replies

0 likes

  • 259 Views
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Sharing with a family member....

I just signed up for a premium family account with Spotify. My wife and I both had an account with another service and couldn't be happier that we switched to Spotify. It's really a great way to discover new music. My question is this: Is there an ea...

Regular

I just signed up for a premium family account with Spotify.  My wife and I both had an account with another service and couldn't be happier that we switched to Spotify.  It's really a great...

user-removed

Not applicable

1828 Views

20 replies

0 likes

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  • 20 replies
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carpetas y canciones borradas en spotify

Hola, Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una vez, de modo que no sé que ha pasado. Después he entrado en s...

Casual Listener

Hola,   Hoy spotify ha borrado todas los albumes y ficheros que tenía descargados en mi tarjeta SD de mi tablet, no sé porqué. Me había conectado a internet en los últimos 30 días más de una v...

Marienn

Newbie

709 Views

2 replies

1 likes

  • 709 Views
  • 2 replies
  • 1 likes

Any way to LOWER lowest volume? Ears ringing

I have a bit of tinnitus which gets worse after listening to headphones. I have canal phones that block out a fair amount of background noise so I don't have to crank the volume, and even the lowest volume setting is too high using Spotify so I can't...

Music Fan

I have a bit of tinnitus which gets worse after listening to headphones. I have canal phones that block out a fair amount of background noise so I don't have to crank the volume, and even the lowest ...

tman202

Music Fan

764 Views

3 replies

0 likes

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New Font Circular rendering bugs

When opening the playing song detail, bold font’s hinting screws up (look at letter e) in the lower mini bar “Available devices” is cut off. Sony Xperia OS 4.3

Casual Listener

When opening the playing song detail, bold font’s hinting screws up (look at letter e)     in the lower mini bar “Available devices” is cut off.   Sony Xperia OS 4.3

639 Views

0 replies

0 likes

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david140

Hola como puedo eliminar esta cuenta para yo puedaemlasar mi face con otra cuenta q tengo dejo mi correo email address removed

Newbie

Hola como puedo eliminar esta cuenta para yo puedaemlasar mi face con otra cuenta q tengo dejo mi correo email address removed

Daniel

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
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Spotify and restrcited account

Helo, I have Samsung galaxy tab s 10.5 (SM-T800) on which i created a restricted account and give acces to this account to spotifyThe problem is when I launch the app with the restricted account I've got the message : "No storage found' ( 'Aucun espa...

Casual Listener

Helo,   I have Samsung galaxy tab s 10.5 (SM-T800) on which i created a restricted account and give acces to this account to spotify The problem is when I launch the app with the restricted a...

Zhamon

Casual Listener

861 Views

4 replies

0 likes

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Notifications

I have reinstalled my spotify. Taking away all the chosen notifications on my account, saved it and then changed it back to the way I had it. But I am still not getting any notifications. I dont see the point of following all these artists if i still...

Casual Listener

I have reinstalled my spotify. Taking away all the chosen notifications on my account, saved it and then changed it back to the way I had it. But I am still not getting any notifications. I dont see ...

Daniel

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
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What happened to filter explicit option?

I recall an option to filter explicit music on both Android and PC but now I cannot find it. Did it get moved? How do I re-enable this mode?

Regular

I recall an option to filter explicit music on both Android and PC but now I cannot find it. Did it get moved? How do I re-enable this mode?

Daniel

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
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Volume down when on Bluetooth Device

Good morning. When I am using my Bluetooth device to listen to Spotify I can't get any sound. I have tried turning the sound up in the Spotify device but it won't let me. It stays toggled at the lowest point. It is not my Bluetooth as I have checked ...

Newbie

Good morning. When I am using my Bluetooth device to listen to Spotify I can't get any sound. I have tried turning the sound up in the Spotify device but it won't let me. It stays toggled at the lowe...

Daniel

Community Legend

328 Views

1 replies

0 likes

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  • 1 replies
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Song pauses

Every time I lock my phone the song either pauses in the middle of it, or will pause when the song ends. When I pull up the app after that the song starts automatically without pressing play. Have I turned on some certain setting? This has only begun...

Casual Listener

Every time I lock my phone the song either pauses in the middle of it, or will pause when the song ends. When I pull up the app after that the song starts automatically without pressing play. Have I ...

osornios

Spotify Star

747 Views

4 replies

0 likes

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Set device Password

Hi! I always login in my android device with Facebbok but y wath to close my facebook account, y try to set device password but the mail never arrives to me.

Newbie

Hi!   I always login in my android device with Facebbok but y wath to close my facebook account, y try to set device password but the mail never arrives to me.    

Daniel

Community Legend

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
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Podcast episodes not up to date

Hi, I've noticed that the podcast episodes are not up to date. In several of the shows they appear to be several episodes behind. The newer episodes are available on other podcast managers. Is there a licensing issue or is there a way to force it to ...

Casual Listener

Hi,   I've noticed that the podcast episodes are not up to date. In several of the shows they appear to be several episodes behind. The newer episodes are available on other podcast managers. ...

nategreen333

Casual Listener

2751 Views

2 replies

10 likes

podcast
Podcasts
  • 2751 Views
  • 2 replies
  • 10 likes