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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115210 Views

27 replies

4 likes

  • 115210 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231621 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231621 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591095 Views

79 replies

3 likes

  • 591095 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485581 Views

580 replies

42 likes

Account
Free
  • 485581 Views
  • 580 replies
  • 42 likes

Superuser Contribution Background Problem !

spotify , it turns the background.It entered the closing of applications such as Facebook and Instagram . How can I solve this awful problem ? Android Version 4.4.4

Newbie

spotify , it turns the background. It entered the closing of applications such as Facebook and Instagram . How can I solve this awful problem ? Android Version 4.4.4

Alejandar

Spotify

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Itunes Syncing Problems

Since there are some songs and albums that are not available on Spotify (for example, Beyonce's Lemonade album) I bought them on Itunes with the intention to sync them to my Spotify account. At first it worked, and I synced the songs to the desktop a...

Casual Listener

Since there are some songs and albums that are not available on Spotify (for example, Beyonce's Lemonade album) I bought them on Itunes with the intention to sync them to my Spotify account. At first...

Alejandar

Spotify

641 Views

1 replies

0 likes

itunes
problems
Syncing Local FIles
  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution down loads and library gone

I'm a premium member. My down loaded music has all disappeared and it will not save and really down load my music. Very frustrated as in April I was charged twice. I think it's time for me to cancel my account.

Newbie

I'm a premium member. My down loaded music has all disappeared and it will not save and really down load my music. Very frustrated as in April I was charged twice. I think it's time for me to cancel ...

Alejandar

Spotify

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution DOWNLOADS

[GERMAN]wie kann man umgehen , seine gespeicherten Downloads durch Ablauf der Premium-Dauer zu verlieren ? Ich muss jetzt jedes Mal Alles neu herunterladen , das nervt schon ziemlich .

Casual Listener

[GERMAN] wie kann man umgehen , seine gespeicherten Downloads durch Ablauf der Premium-Dauer zu verlieren ? Ich muss jetzt jedes Mal Alles neu herunterladen , das nervt schon ziemlich .

Alejandar

Spotify

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Android App and chromecast bugs

Android app works fine and well when playing to phone. However the casting to TV via chromecast has a major bug which is really starting to annoy me.Loads up fine on the TV shows the playlist boxes etc but when I press play it doesn't and skips to th...

Newbie

Android app works fine and well when playing to phone. However the casting to TV via chromecast has a major bug which is really starting to annoy me. Loads up fine on the TV shows the playlist box...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

No aparece ecualizador en Huawei Honor7 Android 6.0

Hola, no me aparece la opción de ecualizador en un huawei honor 7, tengo la versión de android 6

Casual Listener

Hola, no me aparece la opción de ecualizador en un huawei honor 7, tengo la versión de android 6

mercapro

Casual Listener

1397 Views

2 replies

0 likes

  • 1397 Views
  • 2 replies
  • 0 likes

Superuser Contribution Déconnexion et suppression de musiques off-line

Bonsoir,Je suis abonné a Spotify Premium depui peu mais malheureusement j'ai un gros problème, je ne sais si c'est un bug, si ça vient de mon smartphone (Galaxy S7) ou de l'application spotify ! Quoi qu'il en soit voici mon problème :Il arrive (tous ...

Casual Listener

Bonsoir, Je suis abonné a Spotify Premium depui peu mais malheureusement j'ai un gros problème, je ne sais si c'est un bug, si ça vient de mon smartphone (Galaxy S7) ou de l'application spotify ! Qu...

maximeguyard

Casual Listener

9375 Views

3 replies

1 likes

  • 9375 Views
  • 3 replies
  • 1 likes

Disappointed because I can not install spotify fit in my Gear 2

One of the main reasons why you prefer to buy my gear fit 2, was that according to the specifications of Samsung I could use spotify from my band.Now I meet the desepcion that is not available to people outside the United States.This desepcion caused...

Newbie

One of the main reasons why you prefer to buy my gear fit 2, was that according to the specifications of Samsung I could use spotify from my band. Now I meet the desepcion that is not available to p...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Down loaded music

I have spoitify premium on my s5,All my tracks have been downloaded so i can listen off line if no Internet available,Tried to listen today offline & for some reason its saying that non of my tracks are downloaded therefor can not listen offline, ext...

Newbie

I have spoitify premium on my s5, All my tracks have been downloaded so i can listen off line if no Internet available, Tried to listen today offline & for some reason its saying that non of my...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

Rinnovo Account

Ciao a tutti se disattivo l'account premium mi si disattiva adesso o al termine del periodo dell'abbonamento?

Newbie

Ciao a tutti se disattivo l'account premium mi si disattiva adesso o al termine del periodo dell'abbonamento?

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Local file becomes a different song when synced

Hello,I have the following problem. I have some albums which are not on Spotify, so I bought and imported them into iTunes. After that I put them into a playlist which I then sync onto my phone. Everything works fine except for a few songs. Eg: On on...

Regular

Hello, I have the following problem. I have some albums which are not on Spotify, so I bought and imported them into iTunes. After that I put them into a playlist which I then sync onto my phone. Ev...

mlgfx

Regular

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Android 6 update - Spotify now runs slowly

Brief description of the issue: After the update to Android version 6.0, Spotify is taking a long time to carry out actions. This includes loading a playlist, loading the list of playlists, starting to play songs (sometimes up to 2 minutes to begin p...

Music Fan

Brief description of the issue: After the update to Android version 6.0, Spotify is taking a long time to carry out actions. This includes loading a playlist, loading the list of playlists, starting ...

598 Views

0 replies

1 likes

  • 598 Views
  • 0 replies
  • 1 likes

Me elimina mis canciones sincronizadas

Buenas, quizás tengan mas quejas sobre este problema.Desde el día de ayer, se eliminaron mis canciones sincronizadas, mis grupos y albums guardados (Sin eliminar caché y datos), al volverme a logear, me muestra todo de nuevo, pero al paso de un tiemp...

Casual Listener

Buenas, quizás tengan mas quejas sobre este problema. Desde el día de ayer, se eliminaron mis canciones sincronizadas, mis grupos y albums guardados (Sin eliminar caché y datos), al volverme a logea...

GeminiBastard

Casual Listener

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Samsung G6 motherboard crash

My G6 cell phone crashed and had to be replaced. All my info was gone including apps and Spotify. Now i tried getting back into Spotify and they are saying i need to pay for premium which i already have had. What do i do now?

Newbie

My G6 cell phone crashed and had to be replaced. All my info was gone including apps and Spotify. Now i tried getting back into Spotify and they are saying i need to pay for premium which i already h...

osornios

Spotify Star

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Solved!! Will only play chosen song in background

I've had this issue ever since I got my new Galaxy S6. I have tried the clean reinstall of the app recommended by another thread and also have logged out and logged back in. For reference, I do have Spotify Premium. If I choose a song on the app and ...

Casual Listener

I've had this issue ever since I got my new Galaxy S6.  I have tried the clean reinstall of the app recommended by another thread and also have logged out and logged back in.  For reference...

sirmack

Casual Listener

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
  • 0 likes

Wont connect

Spotify always says no internet connection but im clearly connected...as im posting on here lol. Im not in offline mode, cant look at any new songs browse and home just keep loading while saying no internet connection

Newbie

Spotify always says no internet connection but im clearly connected...as im posting on here lol. Im not in offline mode, cant look at any new songs browse and home just keep loading while saying no i...

DylanDakota

Roadie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Whole Lotta Chromecasts

Got a One plus X for a while and use Spotify premium.Very strange thing it that I get a hole list of "available" google casts, see attached picture.fyi, I only got one Chromecast, since then spotify loads images, playlists etc. very slow (startup is ...

Regular

Got a One plus X for a while and use Spotify premium. Very strange thing it that I get a hole list of "available" google casts, see attached picture. fyi, I only got one Chromecast, since then spot...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

[Android][Subscription] support

Demand Spotify have a phone support number because my problems are not covered in ANY HELP SECTIONS and I can't get a hold of anybody anyway at all it's just bull**bleep** for them to be a phone app and not be able to communicate with them by phone! ...

Casual Listener

Demand Spotify have a phone support number because my problems are not covered in ANY HELP SECTIONS and I can't get a hold of anybody anyway at all it's just bull**bleep** for them to be a phone app ...

nbutler555

Casual Listener

683 Views

2 replies

0 likes

Android
Subscription
  • 683 Views
  • 2 replies
  • 0 likes

I HATE SPOTIFY CONNECT!!! TURN THIS **bleep** OFF ALREADY!

My car has an android console.. Spotty**bleep** did NEVER asked me anything or prompt me and now it always plays the music on my PC at home. If I don't turn on the Hotspot in my car for the console to connect to I can play what's stored on the consol...

Casual Listener

My car has an android console..  Spotty**bleep** did NEVER asked me anything or prompt me and now it always plays the music on my PC at home. If I don't turn on the Hotspot in my car for the ...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes