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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118766 Views

27 replies

4 likes

  • 118766 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239549 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239549 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600403 Views

79 replies

3 likes

  • 600403 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492890 Views

581 replies

42 likes

Account
Free
  • 492890 Views
  • 581 replies
  • 42 likes

Can't play videos outside of Spotify/Can't listen to musix without Premium

When I try to use an app that plays sound or video, the music automatically pauses. I never had this issye on my PC. Also, before starting my trial, I couldn't listen to my music, as I couldn't select the song, I had to use shuffleplay, another issue...

Newbie

When I try to use an app that plays sound or video, the music automatically pauses. I never had this issye on my PC. Also, before starting my trial, I couldn't listen to my music, as I couldn't selec...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Mobile app using Gb of data

I've recently switched from an iPhone to an Android phone and had some issues over the last few days with my subscription not updating (this is due to Vodafone who took over "paying" for the service for a year). So we gave up on Vodafone fixing their...

Visitor

I've recently switched from an iPhone to an Android phone and had some issues over the last few days with my subscription not updating (this is due to Vodafone who took over "paying" for the service ...

user-removed

Not applicable

1869 Views

5 replies

0 likes

  • 1869 Views
  • 5 replies
  • 0 likes

Spotify facebook linked to wrong account

I would like to connect my facebook to my Spotify account but it says it is linked with another account.I had a trial account in the past but I have forgotten the username and cannot access it. Is there any way around this issue?

Regular

I would like to connect my facebook to my Spotify account but it says it is linked with another account. I had a trial account in the past but I have forgotten the username and cannot access it. I...

Joe

Community Legend

947 Views

3 replies

0 likes

  • 947 Views
  • 3 replies
  • 0 likes

Solved!! My music stops after each track

Can anyone advise me why my music would stop after each track. This happens regardless of where the music is whether my play list or anyone's. But this only happens when my application is running in the background. I am on a Samsung s6

Visitor

Can anyone advise me why my music would stop after each track. This happens regardless of where the music is whether my play list or anyone's. But this only happens when my application is running in ...

Joe

Community Legend

942 Views

3 replies

0 likes

stops
track problem
  • 942 Views
  • 3 replies
  • 0 likes

Songs doesn't play in order

I have several saved playlists and album but all of a sudden so will not play songs as usual. Although I do not press shuffle. Can anyone help me please? I have had this problem during a long time. I have Premium and I am listening on Android. Thank ...

Visitor

I have several saved playlists and album but all of a sudden so will not play songs as usual. Although I do not press shuffle. Can anyone help me please? I have had this problem during a long time. I...

user-removed

Not applicable

826 Views

5 replies

0 likes

  • 826 Views
  • 5 replies
  • 0 likes

Problem with saved music

Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings in "memory" the space is obviously taken, I've trie...

Regular

Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings ...

osornios

Spotify Star

983 Views

5 replies

1 likes

  • 983 Views
  • 5 replies
  • 1 likes

why?

Why does my spotify let me add songs but it won't download any of them for offline use?

Newbie

Why does my spotify let me add songs but it won't download any of them for offline use?

Hubo

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Can I avoid downloading all my songs again in my android phone?

Hi I have spotify premium installend in my pc and in my android phone, and I was wondering if i could just send all my downloaded songs form my pc to my android phone through USB so I can avoid having to downloading again (I don't have a very good co...

Regular

Hi I have spotify premium installend in my pc and in my android phone, and I was wondering if i could just send all my downloaded songs form my pc to my android phone through USB so I can avoid havin...

DevilGLadiator

Regular

685 Views

2 replies

0 likes

  • 685 Views
  • 2 replies
  • 0 likes

Music doesn't play

I select play, then the music plays for about half of a second then pauses again. Anyone know what to do? This has been happening for a week and it's agitating because I'm paying for premium.

Newbie

I select play, then the music plays for about half of a second then pauses again. Anyone know what to do? This has been happening for a week and it's agitating because I'm paying for premium.

Joe

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Solved!! Spotify really slow since update

Hi I recently updated to the latest app on my Galaxy s5. Now Spotify is taking ages to load initially, finding playlist etc. Will this be fixed?

Newbie

Hi I recently updated to the latest app on my Galaxy s5. Now Spotify is taking ages to load initially, finding playlist etc. Will this be fixed?

desnewell

Casual Listener

1714 Views

4 replies

2 likes

slow
  • 1714 Views
  • 4 replies
  • 2 likes

Solved!! "you appear to be logging in to spotify from a different country "

Delighted Spotify is now available in Guatemala. But I can't get it to work my friends' mobiles. I keep getting the "you appear to be signing in from a different country" error and I can go no further. Maybe it's because I downloaded Spotify in the U...

Visitor

Delighted Spotify is now available in Guatemala. But I can't get it to work my friends' mobiles. I keep getting the "you appear to be signing in from a different country" error and I can go no furthe...

Joe

Community Legend

57335 Views

27 replies

0 likes

Guatemala
  • 57335 Views
  • 27 replies
  • 0 likes

Local File help on Android

I have some local files on my desktop that can be played through spotify on the desktop, i have added some to a playlist that I want to be able to listen to on my phone (I am a premium user). However when I follow the procedure of going onto that pla...

Newbie

I have some local files on my desktop that can be played through spotify on the desktop, i have added some to a playlist that I want to be able to listen to on my phone (I am a premium user).  ...

Joe

Community Legend

1441 Views

3 replies

1 likes

local files
Local files for Spotify Mobile
  • 1441 Views
  • 3 replies
  • 1 likes

how best to download playlist onto android to play offline ?

Help am new to spotify...just made myself a playlist on my android phone, go to download it and its taking forever and using heaps of data...whats the best way to get music on your android phone so you can play later without internet connection..? I ...

Casual Listener

Help am new to spotify...just made myself a playlist on my android phone, go to download it and its taking forever and using heaps of data...whats the best way to get music on your android phone so y...

Tracy10

Casual Listener

3856 Views

6 replies

0 likes

  • 3856 Views
  • 6 replies
  • 0 likes

Black screen

I have premium and it has always worked fine on my android, samsung S5. But suddenly it's not possible to open Spotify. The screen turns black and then it goes back to the general screen. I have tried EVERYTHING: reinstalled, restart, clearing cache,...

Newbie

I have premium and it has always worked fine on my android, samsung S5. But suddenly it's not possible to open Spotify. The screen turns black and then it goes back to the general screen. I have trie...

king3

Music Fan

1809 Views

4 replies

0 likes

  • 1809 Views
  • 4 replies
  • 0 likes

Cant play my playlist please help!

On so I wanted to delete a bunch of downloaded songs cause I had no space on my phone, I cleared all the data on my phone related to Spotify (account still works and has all the songs just not downloaded) but now I can't play anything on a playlist, ...

Newbie

On so I wanted to delete a bunch of downloaded songs cause I had no space on my phone, I cleared all the data on my phone related to Spotify (account still works and has all the songs just not downlo...

king3

Music Fan

1256 Views

2 replies

0 likes

  • 1256 Views
  • 2 replies
  • 0 likes

Solved!! Local Music won't be sync with Phone

Hello, I have songs that are not on Spotify. So I uploaded them on my Spotify account with the Spotify Windows Client. I added them to a new playlist and checked "available in offline mode"They are all sync but on my Android Phone I only have 3/13 in...

Newbie

Hello, I have songs that are not on Spotify. So I uploaded them on my Spotify account with the Spotify Windows Client. I added them to a new playlist and checked "available in offline mode" They are...

king3

Music Fan

1439 Views

5 replies

0 likes

  • 1439 Views
  • 5 replies
  • 0 likes

Thats it, im done, and i advise everyone else out there to do the same

It has been many years since the equalization has been brought up and not addressed.and no statement for people who use the S5 that causes spotify to **bleep** on phones.the only way you are ever getting money from me is if you allow a third party to...

Casual Listener

It has been many years since the equalization has been brought up and not addressed. and no statement for people who use the S5 that causes spotify to **bleep** on phones. the only way you are ever...

TheLastDogMiner

Music Fan

927 Views

2 replies

0 likes

  • 927 Views
  • 2 replies
  • 0 likes

Add Equalizer in Spotify for LG G4

I am huge Spotify enthusiast and audiophile type of man. Unfortunately, there hasn't been any Equalizer for Spotify in LG G4 implemented. I'm quite not sure, who to "blame" it for- LG or Spotify developers. But such a equalizer would be much needed t...

Newbie

I am huge Spotify enthusiast and audiophile type of man. Unfortunately, there hasn't been any Equalizer for Spotify in LG G4 implemented. I'm quite not sure, who to "blame" it for- LG or Spotify deve...

torin_ren

Newbie

5045 Views

1 replies

2 likes

  • 5045 Views
  • 1 replies
  • 2 likes

No problem just a compliment

I switched to Spotify as I just found Google Play Music too frustrating. I downloaded 482 songs to my Android phone and let it go for 24 hours and the orange marker never moved. The volume would vary greatly from song to song. The only reason I tried...

Casual Listener

I  switched to Spotify as I just found Google Play Music too frustrating. I downloaded 482 songs to my Android phone and let it go for 24 hours and the orange marker never moved. The volume woul...

437 Views

0 replies

2 likes

  • 437 Views
  • 0 replies
  • 2 likes

Spotify extremely slow on Android mobile device

Hey guys, it's been some time now that my Spotify is working ridiculously slow. I'm talking about it taking at least 20 seconds to change or even to pause a song. I've tried reinstall, i don't have an sd or any other card (to my knowledge), with wifi...

Newbie

Hey guys, it's been some time now that my Spotify is working ridiculously slow. I'm talking about it taking at least 20 seconds to change or even to pause a song. I've tried reinstall, i don't have a...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes