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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854382 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854382 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20400 Views
  • 3 replies
  • 0 likes
  • 20400 Views
  • 3 replies
  • 0 likes

Spotify won't even open

Every time I open Spotify since February it just loads a black screen then crashes. Please help.Thanks

  • Casual Listener
  • Every time I open Spotify since February it just loads a black screen then crashes. Please help. Thanks
  • ChantalSherman
  • Newbie
  • 311 Views
  • 4 replies
  • 0 likes
  • 311 Views
  • 4 replies
  • 0 likes

Have space to update but spotify keeps telling me I don't

I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cleared out all cached data and unnecessary files and ...

  • Casual Listener
  • I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cle...
  • dragonorangel
  • Casual Listener
  • 178 Views
  • 2 replies
  • 0 likes
  • 178 Views
  • 2 replies
  • 0 likes

Solved!! Delete account

How Can Delete my account spotify?

  • Casual Listener
  • How Can Delete my account spotify?
  • Ballerino298
  • Casual Listener
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Google Maps & Spotify

Hello, For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In particular this originally started when I was trying to run Google...

  • Newbie
  • Hello,   For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In partic...
  • 1038 Views
  • 0 replies
  • 0 likes
  • Android
    Car
    freeze
  • 1038 Views
  • 0 replies
  • 0 likes

Android app not syncing local files

Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files to a playlist, and then marked that playlist to be downloaded...

  • Music Fan
  • Hi there,   I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files t...
  • 342 Views
  • 0 replies
  • 2 likes
  • local files
    syncing
  • 342 Views
  • 0 replies
  • 2 likes

Solved!! No sound when playing

There is no sound when playing anything in Spotify on my android phone - whether the song has previously been downloaded or not. When online or offline. The phone does not have a problem with any other audio - and Spotify had previously worked on thi...

  • Regular
  • There is no sound when playing anything in Spotify on my android phone - whether the song has previously been downloaded or not. When online or offline. The phone does not have a problem with any oth...
  • sskorpa
  • Newbie
  • 30467 Views
  • 10 replies
  • 0 likes
  • 30467 Views
  • 10 replies
  • 0 likes

Spotify Connect won't show WiFi connected devices

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The only advice I can find on spotify.com is to get some g...

  • Casual Listener
  • Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The onl...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

App kills itself after 2/3 songs

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has the same problem?

  • Casual Listener
  • I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has th...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

CAN"T MANAGE MY MUSIC!

Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no music whatsoever. But when i search my username, i can see al...

  • Casual Listener
  • Here's the situation:   I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no m...
  • clyph10
  • Casual Listener
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Equalizer help

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...

  • Newbie
  • I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...
  • 465 Views
  • 0 replies
  • 0 likes
  • Android 5.1.1
    Equalizer issues
    Samsung Galaxy S6 edge+
    Troubleshooting
  • 465 Views
  • 0 replies
  • 0 likes

Slow downloads - Tried everything

First of all, I'd like to say what I've tried so far:- Clear offline devices @ Spotify.com- Full clean install of Spotify- Change from Normal to High and Extreme- Tried another smartphone- Tried another connection, from other places- Use a proxy insi...

  • Casual Listener
  • First of all, I'd like to say what I've tried so far: - Clear offline devices @ Spotify.com - Full clean install of Spotify - Change from Normal to High and Extreme - Tried another smartphone ...
  • llf_
  • Regular
  • 430 Views
  • 1 replies
  • 0 likes
  • Android 5.1.1
    slow
    slow sync
  • 430 Views
  • 1 replies
  • 0 likes

My Spotify can't find my Mobile Phone

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i added from my computer that i added to my Playlists ...

  • Newbie
  • Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i...
  • Eathan
  • Newbie
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Solved!! My track gets skipped when I power off my screen

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

  • Music Fan
  • Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.
  • jean3601
  • Community Legend
  • 2273 Views
  • 24 replies
  • 1 likes
  • 2273 Views
  • 24 replies
  • 1 likes

No Browse funktion

Sine this morning the app on my android tablet is missing the browse option!?

  • Newbie
  • Sine this morning the app on my android tablet is missing the browse option!?
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

'Shows' now available - but only limited podcasts?

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spotify (UK)?

  • Roadie
  • Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spot...
  • p5f
  • Casual Listener
  • 582 Views
  • 2 replies
  • 0 likes
  • 582 Views
  • 2 replies
  • 0 likes

Solved!! Marshmallow 6.0 - streaming cache stored on SD?

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). But to those who have got it working - are you finding that ...

  • Roadie
  • I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least).   ...
  • voice_of_reason
  • Roadie
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Not supported country

I'm trying to install Spotify Music on an Android 5 phone in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?

  • Newbie
  • I'm trying to install Spotify Music on an Android 5 phone  in Latvia, but got "not supported country" message in Google Play Store. Can anyone help me with this?
  • CrazyDude
  • Roadie
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Solved!! How do I get rid of the retarted scroll bar for androi app

Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way down the screen. Then i got to scroll back up, look f...

  • Casual Listener
  • Half the time i go to click the options button for a song, it activates your oversensitive scroll bar. And instead of being able to add a song to a playlist like I intended, I get whipped half way do...
  • Thisishayden
  • Newbie
  • 6200 Views
  • 6 replies
  • 10 likes
  • Android App
  • 6200 Views
  • 6 replies
  • 10 likes

ERROR :(

There is no storage space on the device . I get an error.

  • Newbie
  • There is no storage space on the device . I get an error.
  • kbrooksc
  • Community Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Unwanted upgrade message

All of a sudden, I keep getting a popup message to upgrade my account anytime I switch to a new screen. The thing is, I'm already a premium user. I tried to find a place to turn these off, but couldn't find one. Anyone else getting this?

  • Gig Goer
  • All of a sudden, I keep getting a popup message to upgrade my account anytime I switch to a new screen. The thing is, I'm already a premium user. I tried to find a place to turn these off, but couldn...
  • kbrooksc
  • Community Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes