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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194409 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194409 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

  • 535586 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439017 Views

565 replies

37 likes

Account
Free
  • 439017 Views
  • 565 replies
  • 37 likes

Can i save music to external sd card??

Hi all, i have an s5 with a 32 gb sd card, the options to switch between memory source are on the settings but i cant dowload music onto sd card so naturally my internal storage is filled to the brim. Is this another to good to be true????

Newbie

Hi all, i have an s5 with a 32 gb sd card, the options to switch between memory source are on the settings but i cant dowload music onto sd card so naturally my internal storage is filled to the brim...

Joe

Community Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Unable to find settings

I tapped on home,browse,search,radio and library could not find settings button on the top right corner

Newbie

I tapped on home,browse,search,radio and library could not find settings button on the top right corner

Joe

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

my app won't download

It just says."go to settings to download using cellular"And I have a 3g connection and the download using cellular button is on toIf anyone could be of some help???

Casual Listener

It just says."go to settings to download using cellular" And I have a 3g connection and the download using cellular button is on to If anyone could be of some help???

bwhiz

Casual Listener

1413 Views

3 replies

0 likes

downloads issues
  • 1413 Views
  • 3 replies
  • 0 likes

Spotify doesn't stream to Chromecast anymore

Hi guys!Maybe you can help me: my Samsung s4 mini worked very well together with severeal Chromecast Audio devices. But now it doesen't stream the music from Spotify anymore. The devices are all shown in the list, the sound, that the connection is es...

Newbie

Hi guys! Maybe you can help me: my Samsung s4 mini worked very well together with severeal Chromecast Audio devices. But now it doesen't stream the music from Spotify anymore. The devices are all sh...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

THESE CONNECTION ISSUES, ARE YOU SERIOUS???

I'm seriously fed up with the absolutely ridiculous login times. I've tried every single troubleshooting guide in this forum and beyond to fix the problem, but without success. I've even gone as far as replacing my Note4 with an S7 Edge and a brand n...

Visitor

I'm seriously fed up with the absolutely ridiculous login times. I've tried every single troubleshooting guide in this forum and beyond to fix the problem, but without success. I've even gone as far ...

Joe

Community Legend

693 Views

1 replies

0 likes

Connectivity
Login Errors
Login problems android
login time
  • 693 Views
  • 1 replies
  • 0 likes

Solved!! Fix To Blank Screen

Hey All, I too was having this issue. I was about to break my phone in two and cancel my subscription. I REALLY hate that I have to be tech genius to work simple things on my phone. And im not implying that I am a tech genius, just get so annoyed wit...

Casual Listener

Hey All,   I too was having this issue. I was about to break my phone in two and cancel my subscription. I REALLY hate that I have to be tech genius to work simple things on my phone. And im...

leilanipolk

Newbie

16015 Views

7 replies

0 likes

  • 16015 Views
  • 7 replies
  • 0 likes

Lock screen and review pane player not working

Neither the Lock Screen or Review Pane Players are working on my galaxy s6. I am running a Spotify premium account. Would be grateful of your help as it is driving me mad!!!Thanks v much.

Newbie

Neither the Lock Screen or Review Pane Players are working on my galaxy s6. I am running a Spotify premium account. Would be grateful of your help as it is driving me mad!!! Thanks v much.

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Solved!! Keep getting "Upgrade now!" message when I hit shuffle

I've been using spotify free on android since August and I've been using it on my laptop since for years. Never had any problems with either. This morning I went to use it on mobile and when I hit shuffle play, like I always do, a message popped up s...

Casual Listener

I've been using spotify free on android since August and I've been using it on my laptop since for years. Never had any problems with either. This morning I went to use it on mobile and when I hit sh...

kute102fm

Casual Listener

2334 Views

4 replies

0 likes

  • 2334 Views
  • 4 replies
  • 0 likes

Songs no longer show as downloaded after re-mounting SD card - files still on sd card

Hello all, I've got a problem with my downloaded/offline files on spotify.I have a spotify premium account and for the vacation I set about 3000 songs to offline via spotify. Those files are downloaded to the SD card of my android phone. However, aft...

Casual Listener

Hello all,   I've got a problem with my downloaded/offline files on spotify. I have a spotify premium account and for the vacation I set about 3000 songs to offline via spotify. Those files a...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

[Android] [LockScreen Gadget] Play again last song or rewind

Hi Spotify Community & Support Helpers, i like so much and enjoy this app 'cause i love listen music all time, almost all the day except when i sleep well, all is good but i would to see you can change the options showed in lockscreen on Android's Ph...

Casual Listener

Hi Spotify Community & Support Helpers, i like so much and enjoy this app 'cause i love listen music all time, almost all the day except when i sleep 😄 well, all is good but i would to see you ...

Joe

Community Legend

986 Views

2 replies

0 likes

Android
Gym
Help Spotify!
rewind
  • 986 Views
  • 2 replies
  • 0 likes

States offline even when connected to wifi

Help!I have spotify premium, but ever since the last update (about a week ago, version 2.8.0.1029 armV7), spotify on my phone states that I am offline all the time, even when I'm connected to wifi. I can listen to my offline playlists, but I can't ch...

Casual Listener

Help! I have spotify premium, but ever since the last update (about a week ago, version 2.8.0.1029 armV7), spotify on my phone states that I am offline all the time, even when I'm connected to wif...

Joe

Community Legend

1942 Views

5 replies

1 likes

  • 1942 Views
  • 5 replies
  • 1 likes

Pops and Clicks in Playback

I've noticed intermittent popping and clicking when listening to playlists, both downloaded and streaming. It appears to be tied to certain actions on my phone which is a Verizon Galaxy Nexus running 4.2.2 Build JDQ39. It seems to happen more when I ...

Casual Listener

I've noticed intermittent popping and clicking when listening to playlists, both downloaded and streaming. It appears to be tied to certain actions on my phone which is a Verizon Galaxy Nexus running...

C3232

Newbie

4511 Views

7 replies

0 likes

  • 4511 Views
  • 7 replies
  • 0 likes

Why doesn't my mobile app let me play music?

For the past couple of days i have been trying to listen to my saved music on my Spotify app and it hasn't been allowing me to do so, the only time that i have been able to listen to music is on my computer at home.

Casual Listener

For the past couple of days i have been trying to listen to my saved music on my Spotify app and it hasn't been allowing me to do so, the only time that i have been able to listen to music is on my c...

avillag

Casual Listener

632 Views

2 replies

1 likes

  • 632 Views
  • 2 replies
  • 1 likes

Only Shuffle mode on Tablet (Nexus 7 2013)

From time to time (can't figure out why) Spotify doesn't allow to pick a song to play. Only Shuffle available... I'm on Nexus 7 2013 running Android 6.0.1 and even tried the Spotify Beta version, but didn't help

Casual Listener

From time to time (can't figure out why) Spotify doesn't allow to pick a song to play. Only Shuffle available... I'm on Nexus 7 2013 running Android 6.0.1 and even tried the Spotify Beta version, but...

jplinhares

Casual Listener

894 Views

4 replies

0 likes

  • 894 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Search is not working

I've just changed to Samsung S6 - I cannot use the search function (it just keeps throwing me out). I could search fine on Sunday (day 1) but not yesterday or today. I have tried today on iPhone 4 and it seems to be working fine Any suggestions - it'...

Casual Listener

I've just changed to Samsung S6 - I cannot use the search function (it just keeps throwing me out).  I could search fine on Sunday (day 1) but not yesterday or today.  I have tried today ...

CiaraB

Casual Listener

984 Views

2 replies

0 likes

  • 984 Views
  • 2 replies
  • 0 likes

Spotify error

Hi, i'm Lucas Leonardi, brazilian user spotify to a few months. a few days ago, I enjoyed the Premium test period, but ended the tests I decided that the free package was necessary for me. what happens is that now every time I open the application, i...

Casual Listener

Hi, i'm Lucas Leonardi, brazilian user spotify to a few months. a few days ago, I enjoyed the Premium test period, but ended the tests I decided that the free package was necessary for me. what happe...

lucasleon4

Casual Listener

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

Se congelan los controles de spotify a los minutos de reproducir por bluetooth a mi auto

Despues de poner una o dos canciones conectado a mi auto por bluetooth spotify sigue reproduciendo pero mientras mas tiempo pasa se tarda mas en reaccionar si quiero cambiar de canción, incluso si abro el detalle de la canción o las preferencias se t...

Newbie

Despues de poner una o dos canciones conectado a mi auto por bluetooth spotify sigue reproduciendo pero mientras mas tiempo pasa se tarda mas en reaccionar si quiero cambiar de canción, incluso si ab...

Daniel

Community Legend

949 Views

1 replies

0 likes

Bluetooth problems
Oneplus
oxygenos
  • 949 Views
  • 1 replies
  • 0 likes

Offline songs freeze at end

Recently my spotify app on my LG G5 began crashing on start. I ended up reinstalling apotify which fixed that issue. However now, any and all songs I download or save for offline freeze at the 1 second left point. I can manually skip songs then, but ...

Newbie

Recently my spotify app on my LG G5 began crashing on start. I ended up reinstalling apotify which fixed that issue. However now, any and all songs I download or save for offline freeze at the 1 seco...

Daniel

Community Legend

724 Views

1 replies

0 likes

Android
bug
Music
  • 724 Views
  • 1 replies
  • 0 likes

Next song will not play automaticly

Im running spotify on my honor 7, and have multiple problems.The most annoying one is that it wont jump to the next song when a song is finished. In some cases it will jump to the next song, but then it freezes after 5-6 seconds. The whole list is av...

Casual Listener

Im running spotify on my honor 7, and have multiple problems. The most annoying one is that it wont jump to the next song when a song is finished. In some cases it will jump to the next song, but th...

Daniel

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes