Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194157 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535368 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438697 Views
565 replies
37 likes
Community Legend
2294 Views
1 replies
0 likes
Spotify will play fine if I unplug and then plug in my aux cord after the song has started playing, then will need to be done every time I start my car back up. Is it a problem with my aux my radio or my phone?
Spotify will play fine if I unplug and then plug in my aux cord after the song has started playing, then will need to be done every time I start my car back up. Is it a problem with my aux my radio o...
Community Legend
343 Views
1 replies
0 likes
Alright so ive had the premium version for awile now about 10 months and now it will play my playlist for 30 or 40 minutes then it will freeze. Itl say im on a song thats not playing and when i close the app it keeps playing until i restart my phone....
Alright so ive had the premium version for awile now about 10 months and now it will play my playlist for 30 or 40 minutes then it will freeze. Itl say im on a song thats not playing and when i close...
Community Legend
804 Views
1 replies
0 likes
Hi, tried listen to spotify for 3 days and every time I open the app and login using facebook I get an error saying "Unable to login, user name and password is incorrect" Please help me figure out what am I doing wrong..
Hi, tried listen to spotify for 3 days and every time I open the app and login using facebook I get an error saying "Unable to login, user name and password is incorrect" Please help me figure out wh...
Community Legend
389 Views
1 replies
0 likes
Tengo dos productos de samsung (galaxy S6 y tablet T-815) y hace un par de dias cuando me quiero conectar a Spotify me sale el mensaje que no estoy conectado a internet (lo cual no creo posible, porque aun puedo navegar y ver mis mails. Etc.) Y solo ...
Tengo dos productos de samsung (galaxy S6 y tablet T-815) y hace un par de dias cuando me quiero conectar a Spotify me sale el mensaje que no estoy conectado a internet (lo cual no creo posible, porq...
Spotify Legend
472 Views
3 replies
0 likes
I've upgraded to premium and just recently I try to change the storage location and set it to the SD card in my phone and now every song keeps telling me that it's not available for playback I don't understand why
I've upgraded to premium and just recently I try to change the storage location and set it to the SD card in my phone and now every song keeps telling me that it's not available for playback I don't ...
Gig Goer
1383 Views
4 replies
0 likes
Hello, I am premium user. I am accessing Spotify from my laptop and smart phone.Is there anyway to instruct from my Spotify application in laptop to set a playlist offline in my mobile ? Thanks,Anu
Hello, I am premium user. I am accessing Spotify from my laptop and smart phone. Is there anyway to instruct from my Spotify application in laptop to set a playlist offline in my ...
Regular
524 Views
4 replies
0 likes
In a couple of day my apk say me no internet connection on WiFi or in mobile connection. I try to unistall and reinstall l. I try to put on offline in option and the put again on but nothing... Some idea or solution?
In a couple of day my apk say me no internet connection on WiFi or in mobile connection. I try to unistall and reinstall l. I try to put on offline in option and the put again on but nothing... Some ...
Spotify Legend
371 Views
1 replies
0 likes
I keep having a problem where my offline tracks are being removed from my device. I like to keep my entire library (two thousand something songs) stored on my device by simply checking the offline option for all songs, but every few weeks, the option...
I keep having a problem where my offline tracks are being removed from my device. I like to keep my entire library (two thousand something songs) stored on my device by simply checking the offline op...
Spotify Legend
540 Views
3 replies
1 likes
Does anyone else have to wait a seriously long time for the "your library" part of the app on the Android system? Mines takes forever and sometimes I get fed-up waiting on it to open I just go without. Tbh I feel the app in general takes far too long...
Does anyone else have to wait a seriously long time for the "your library" part of the app on the Android system? Mines takes forever and sometimes I get fed-up waiting on it to open I just go withou...
Casual Listener
494 Views
2 replies
1 likes
AMIGOS, QUANDO VOU COMPARTILHAR UMA MÚSICA COM ALGUM AMIGO DO PROPRIO SPOTIFY (ENVIAR COMO MENSAGEM) SÓ APARECE COMPARTILHAR USANDO O... NÃO APARECE MAIS POSTAR NO... OU ENVIAR PARA...COMO FAÇO? JA FORMATEI ATE O CELULAR PENSANDO QUE FOSSE ALGUM ERRO...
AMIGOS, QUANDO VOU COMPARTILHAR UMA MÚSICA COM ALGUM AMIGO DO PROPRIO SPOTIFY (ENVIAR COMO MENSAGEM) SÓ APARECE COMPARTILHAR USANDO O... NÃO APARECE MAIS POSTAR NO... OU ENVIAR PARA... COMO FAÇO? JA...
Spotify Legend
413 Views
1 replies
1 likes
porque aparece como no disponible mi playlist en mi mobil android, si tengo cuenta premium y tengo que volverla a descargar
porque aparece como no disponible mi playlist en mi mobil android, si tengo cuenta premium y tengo que volverla a descargar
Spotify Legend
393 Views
1 replies
0 likes
Todo dia(desde de alguns dias) que entro a primeira vez no Spotify ele baixa músicas aleatórias de várias playlist que já estavam baixadas, não entendo isso mas tem atrapalhado muito pois antes de sair tenho que abrir o aplicativo para esperar baixar...
Todo dia(desde de alguns dias) que entro a primeira vez no Spotify ele baixa músicas aleatórias de várias playlist que já estavam baixadas, não entendo isso mas tem atrapalhado muito pois antes de sa...
Spotify Legend
3578 Views
1 replies
2 likes
I have had spotify for a while now and never experienced any issues. But with a new update, everytime I open up my Spotify app on my Samsung S4, the app crashes. I can log in and see everything, but if I click anywhere, the app just closes out. I hav...
I have had spotify for a while now and never experienced any issues. But with a new update, everytime I open up my Spotify app on my Samsung S4, the app crashes. I can log in and see everything, but ...
Casual Listener
5107 Views
2 replies
0 likes
Merry Christmas guys.Just got a Chromecast Audio today and was looking forward to casting music from my Spotify account to my existing speakers, but the device is not visible in the Spotify app, however in other music apps the device works fine.Spoti...
Merry Christmas guys. Just got a Chromecast Audio today and was looking forward to casting music from my Spotify account to my existing speakers, but the device is not visible in the Spotify app, ...
Newbie
4385 Views
15 replies
4 likes
Today I updated my Samsung galaxy s5 to the newest Android-version, 5.0. And now I can't switch/pause/play songs while spotify is running through the S view or the locket screen. I have to unlock my phone totally to get through to spotify. It's super...
Today I updated my Samsung galaxy s5 to the newest Android-version, 5.0. And now I can't switch/pause/play songs while spotify is running through the S view or the locket screen. I have to unlock my ...
Newbie
13994 Views
14 replies
2 likes
I know you can delete songs from within a playlist by going into the playlist but when you are out and about, in order to delete a song, you have to go into the playlist and spend like 5 minutes finding the song to delete. Sort of spoils my morning w...
I know you can delete songs from within a playlist by going into the playlist but when you are out and about, in order to delete a song, you have to go into the playlist and spend like 5 minutes find...
Gig Goer
436 Views
1 replies
0 likes
hi, i have a samsung note 3 phone and im (as you can see) a free user of spotify. so when i attempt to play one of my offline playlists on spotify with no wifi and data, spotify was offline. so i tried to figure out how to load up my offline playlist...
hi, i have a samsung note 3 phone and im (as you can see) a free user of spotify. so when i attempt to play one of my offline playlists on spotify with no wifi and data, spotify was offline....
Casual Listener
579 Views
2 replies
0 likes
