Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118770 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239555 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600419 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492895 Views
581 replies
42 likes
Buenas, quizás tengan mas quejas sobre este problema.Desde el día de ayer, se eliminaron mis canciones sincronizadas, mis grupos y albums guardados (Sin eliminar caché y datos), al volverme a logear, me muestra todo de nuevo, pero al paso de un tiemp...
Buenas, quizás tengan mas quejas sobre este problema. Desde el día de ayer, se eliminaron mis canciones sincronizadas, mis grupos y albums guardados (Sin eliminar caché y datos), al volverme a logea...
Casual Listener
538 Views
2 replies
0 likes
En mi celular aparece como su mi cuenta fuera free llevo meses usando esto por favor su ayuda
En mi celular aparece como su mi cuenta fuera free llevo meses usando esto por favor su ayuda
Spotify Legend
356 Views
1 replies
0 likes
My G6 cell phone crashed and had to be replaced. All my info was gone including apps and Spotify. Now i tried getting back into Spotify and they are saying i need to pay for premium which i already have had. What do i do now?
My G6 cell phone crashed and had to be replaced. All my info was gone including apps and Spotify. Now i tried getting back into Spotify and they are saying i need to pay for premium which i already h...
Spotify Star
541 Views
1 replies
0 likes
I've had this issue ever since I got my new Galaxy S6. I have tried the clean reinstall of the app recommended by another thread and also have logged out and logged back in. For reference, I do have Spotify Premium. If I choose a song on the app and ...
I've had this issue ever since I got my new Galaxy S6. I have tried the clean reinstall of the app recommended by another thread and also have logged out and logged back in. For reference...
Casual Listener
601 Views
2 replies
0 likes
Spotify always says no internet connection but im clearly connected...as im posting on here lol. Im not in offline mode, cant look at any new songs browse and home just keep loading while saying no internet connection
Spotify always says no internet connection but im clearly connected...as im posting on here lol. Im not in offline mode, cant look at any new songs browse and home just keep loading while saying no i...
Roadie
481 Views
1 replies
0 likes
Got a One plus X for a while and use Spotify premium.Very strange thing it that I get a hole list of "available" google casts, see attached picture.fyi, I only got one Chromecast, since then spotify loads images, playlists etc. very slow (startup is ...
Got a One plus X for a while and use Spotify premium. Very strange thing it that I get a hole list of "available" google casts, see attached picture. fyi, I only got one Chromecast, since then spot...
381 Views
0 replies
0 likes
Demand Spotify have a phone support number because my problems are not covered in ANY HELP SECTIONS and I can't get a hold of anybody anyway at all it's just bull**bleep** for them to be a phone app and not be able to communicate with them by phone! ...
Demand Spotify have a phone support number because my problems are not covered in ANY HELP SECTIONS and I can't get a hold of anybody anyway at all it's just bull**bleep** for them to be a phone app ...
Casual Listener
705 Views
2 replies
0 likes
My car has an android console.. Spotty**bleep** did NEVER asked me anything or prompt me and now it always plays the music on my PC at home. If I don't turn on the Hotspot in my car for the console to connect to I can play what's stored on the consol...
My car has an android console.. Spotty**bleep** did NEVER asked me anything or prompt me and now it always plays the music on my PC at home. If I don't turn on the Hotspot in my car for the ...
407 Views
0 replies
0 likes
So I like the "play by artist" feature, it allows me to listen to everything the chosen Artist has available. In many many Artist I've found that it tends to play the same 4-5 songs (in some cases up to 10-12) over and over instead of searching for t...
So I like the "play by artist" feature, it allows me to listen to everything the chosen Artist has available. In many many Artist I've found that it tends to play the same 4-5 songs (in some cas...
405 Views
0 replies
0 likes
360 Views
0 replies
0 likes
I have spotify premium but when I open a playlist or song instead of the typical "Available Offline" toggle button mine says "Download." What does that mean? Is it the same thing? What am I missing here? Screenshot attached....
I have spotify premium but when I open a playlist or song instead of the typical "Available Offline" toggle button mine says "Download." What does that mean? Is it the same thing? What am I missing h...
Community Legend
801 Views
1 replies
0 likes
Hi there,from time to time, all offline-tracks are unsynced after restart.Message = using more then 3 devicesTherefore since three month, I only use two devices at a time to be sure this will not happen again.Today I checked how many devices are show...
Hi there, from time to time, all offline-tracks are unsynced after restart. Message = using more then 3 devices Therefore since three month, I only use two devices at a time to be sure this will n...
Casual Listener
654 Views
2 replies
0 likes
Nearly every time I open Spotify i get the 'downloading x out of x' notification on my phone. But I haven't added any new tracks to my offline library... Neither have I chosen to have any playlists not under my control as offline. So it can't be that...
Nearly every time I open Spotify i get the 'downloading x out of x' notification on my phone. But I haven't added any new tracks to my offline library... Neither have I chosen to have any playlists n...
353 Views
0 replies
0 likes
I always have all my music available offline (by pressing the very vulnerable Available Offline button). It works fine. But today I took out my phone's (Z5) old SIM card and changed it for a new one. When the phone was on again, I opened Spotify and ...
I always have all my music available offline (by pressing the very vulnerable Available Offline button). It works fine. But today I took out my phone's (Z5) old SIM card and changed it for a new one....
Regular
550 Views
2 replies
0 likes
I have Spotify premium but all of a sudden I can't play downloaded songs offline. I've tried turning it off and on again twice, uninstalled Spotify and installed it again, then when I went to download the songs on my playlists it now says I don't hav...
I have Spotify premium but all of a sudden I can't play downloaded songs offline. I've tried turning it off and on again twice, uninstalled Spotify and installed it again, then when I went to downloa...
Community Legend
8042 Views
6 replies
7 likes
Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uninstalled the app and downloaded it again, but nothing ch...
Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uni...
344 Views
0 replies
0 likes
So spotify updated the android again, and now it's incredibly slow to change tracks. I am trying to listen to a playlist of songs that are avaialble offline on my mobile (hence there's no way to blame internet connection), and it ha taken up to 5min ...
So spotify updated the android again, and now it's incredibly slow to change tracks. I am trying to listen to a playlist of songs that are avaialble offline on my mobile (hence there's no way to blam...
Casual Listener
2791 Views
5 replies
0 likes
Cant find butterfly effect songs when i could before. How is that possible
Cant find butterfly effect songs when i could before. How is that possible
Newbie
919 Views
4 replies
1 likes
When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue
When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue
698 Views
0 replies
0 likes
Okay I think I've solved my own issue from another thread. After checking out my logs, I'm fairly certain that a bug introduced in Android 6.0.1 release is responsible for breaking offline sync. If you get an OS update you MAY want to hold off for a ...
Okay I think I've solved my own issue from another thread. After checking out my logs, I'm fairly certain that a bug introduced in Android 6.0.1 release is responsible for breaking offline sync...
1826 Views
0 replies
0 likes
