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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115266 Views

27 replies

4 likes

  • 115266 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231676 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231676 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591210 Views

79 replies

3 likes

  • 591210 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485702 Views

580 replies

42 likes

Account
Free
  • 485702 Views
  • 580 replies
  • 42 likes

Downloads disappear

Every time I switch off my device (Samsung Galaxy Note 3 / Android 5) I lose all downloaded songs. I Updated Spotify to newest version. Somebody knows a solution? Thanks.

Regular

Every time I switch off my device (Samsung Galaxy Note 3 / Android 5) I lose all downloaded songs. I Updated Spotify to newest version. Somebody knows a solution? Thanks.

Joe

Community Legend

2513 Views

15 replies

0 likes

  • 2513 Views
  • 15 replies
  • 0 likes

Spotify does not work offline, every time I restart requires to log in.

I am premium user. When I restart the device Spotify requires to log in using Internet connection even if I in offline mode. I have only one device with 30 Gb. I downloaded only 30 songs. I have reinstalled app several times.If I choose offline mode ...

Newbie

I am premium user. When I restart the device Spotify requires to log in using Internet connection even if I in offline mode. I have only one device with 30 Gb. I downloaded only 30 songs. I have rein...

Joe

Community Legend

579 Views

1 replies

0 likes

Spotify switch to internal storage erasing all songs. Only 1 device working. Reinstalled several times. Enough storage space.
  • 579 Views
  • 1 replies
  • 0 likes

Solved!! I can´t reinstall Spotify on my Huawei p8 lite

I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not found, check storage settings.I´ve tried everything...

Casual Listener

I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not ...

OlgaGuerrero

Casual Listener

1088 Views

2 replies

0 likes

  • 1088 Views
  • 2 replies
  • 0 likes

Metedatachanged broadcast receiver

Your intent-filter action (com.spotify.mobile.android.metadatachanged) is still buggy. It will only broadcast when a user repeatedly click on the same song. This feature is already there, it just needs to be properly implemented.

Newbie

Your intent-filter action (com.spotify.mobile.android.metadatachanged) is still buggy. It will only broadcast when a user repeatedly click on the same song. This feature is already t...

johnka

Gig Goer

2418 Views

5 replies

2 likes

  • 2418 Views
  • 5 replies
  • 2 likes

Everything is deleted??

I logged put of my spotify account and logged back in and it down graded me to the free acount when i was a premium subscriber and all of my playlisys are gone how do i get them back???

Newbie

I logged put of my spotify account and logged back in and it down graded me to the free acount when i was a premium subscriber and all of my playlisys are gone how do i get them back???

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Downloaded music dissapered

I downloaded 189 albums on spotify for my android phone last week. Today I find out that out of the 189 albums only 42 are available offline. A few days ago I checked and ALL of the albums were available offline. And I can't download them again becau...

Casual Listener

I downloaded 189 albums on spotify for my android phone last week. Today I find out that out of the 189 albums only 42 are available offline. A few days ago I checked and ALL of the albums were avail...

McMac

Music Fan

745 Views

4 replies

0 likes

  • 745 Views
  • 4 replies
  • 0 likes

No me deja agregar canciones

I cant add that song, why?

Newbie

I cant add that song, why?

OviiiOne

Community Legend

798 Views

2 replies

0 likes

  • 798 Views
  • 2 replies
  • 0 likes

Downloads

All my downloaded albums keep undownloading themselves. Have to remember download every other day can't play them. Why?

Newbie

All my downloaded albums keep undownloading themselves. Have to remember download every other day can't play them. Why?

osornios

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Solved!! App is force-closing after opening

A few weeks ago my Spotify app started force-closing itself once I opened it and only immediately after I clicked on anything. I've tried re-installing the app 3 times and rebooting my device after each re-installation. I've also tried plugging my de...

Casual Listener

A few weeks ago my Spotify app started force-closing itself once I opened it and only immediately after I clicked on anything.  I've tried re-installing the app 3 times and rebooting my device ...

Joe

Community Legend

3640 Views

3 replies

0 likes

  • 3640 Views
  • 3 replies
  • 0 likes

Spotify via Android USB in Car (Golf)

Hi folks, New to the forum so hope someone can help. Bought a new car yesterday and was dead excited to be able to play Spotify Premium as my previous car had no connectivity. I can play fine via Bluetooth, but when I try to play via USB, my car ster...

Newbie

Hi folks,   New to the forum so hope someone can help.   Bought a new car yesterday and was dead excited to be able to play Spotify Premium as my previous car had no connectivity. I can...

Joe

Community Legend

1761 Views

1 replies

1 likes

  • 1761 Views
  • 1 replies
  • 1 likes

Solved!! Non-loading playlist is impossible to delete

Hi all! I have a playlist that contains 0 songs and only displays as "Loading...". Clicking on it, starts the loading process that takes for ages only to finally and not always display "Please go online to load the playlist". Yet, I am online. So nex...

Casual Listener

Hi all!   I have a playlist that contains 0 songs and only displays as "Loading...". Clicking on it, starts the loading process that takes for ages only to finally and not always display "Plea...

osornios

Spotify Star

1036 Views

4 replies

0 likes

  • 1036 Views
  • 4 replies
  • 0 likes

[Android] "shuffle" will not continue, until focus is on app-window

As title says, I start shuffle on a play-list and after some songs it stops, and when I get the app-window in front on home-screen, it continues, but only at that point.Anyone an idea?

Casual Listener

As title says, I start shuffle on a play-list and after some songs it stops, and when I get the app-window in front on home-screen, it continues, but only at that point. Anyone an idea?

_Zarze_

Music Fan

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Solved!! Songs not downloaded not available

Hi allHave spotify premium payments up to date etc no problem.When I'm out and about with full 4g coverage the only songs that will play are those I've downloaded ie with green arrow.All others won't play unless I download them first it's so annoying...

Casual Listener

Hi all Have spotify premium payments up to date etc no problem. When I'm out and about with full 4g coverage the only songs that will play are those I've downloaded ie with green arrow. All others...

Marymooney

Casual Listener

728 Views

2 replies

0 likes

  • 728 Views
  • 2 replies
  • 0 likes

Download

My music needs to re-download every time I start the app.It's all in my library but every time I quit the app or leave it , it needs to re-download it.Why?

Casual Listener

My music needs to re-download every time I start the app. It's all in my library but every time I quit the app or leave it , it needs to re-download it. Why?

Joe

Community Legend

699 Views

3 replies

0 likes

  • 699 Views
  • 3 replies
  • 0 likes

Solved!! Manually sorting playlist

Hi,I can't sort tracks manually on my playlist. How can I do it?

Casual Listener

Hi, I can't sort tracks manually on my playlist. How can I do it?

Howhardcanitbe

Casual Listener

2881 Views

4 replies

0 likes

  • 2881 Views
  • 4 replies
  • 0 likes

Solved!! Log in to confirm that you are a premium account user

I have recently bought a new smart phone (Vodafone Smart Mini 4) and have been a premium account user for over a year now. When choosing to go offline, in order to listen to my downloaded playlists, Spotify keeps telling me this: "To confirm that you...

Music Fan

I have recently bought a new smart phone (Vodafone Smart Mini 4) and have been a premium account user for over a year now. When choosing to go offline, in order to listen to my downloaded playlists, ...

azelin-i

Newbie

6739 Views

16 replies

0 likes

  • 6739 Views
  • 16 replies
  • 0 likes

Not able to send messages with spotify anymore...

So have been sharing songs with my friends throufh the spotify post to or send to window when you tap share....now when intap it it pulls a window from the android OS, asking to use facebook, gmail, etc. Ive posted a picture....any ideas. Ive talked ...

Casual Listener

So have been sharing songs with my friends throufh the spotify post to or send to window when you tap share....now when intap it it pulls a window from the android OS, asking to use facebook, gmail, ...

Boonmariachi

Casual Listener

1811 Views

6 replies

0 likes

Android 6.0
messages
note 5
post to
send to
  • 1811 Views
  • 6 replies
  • 0 likes

Can't send songs through Spotify

When I try to send songs to friends who have facebook. When I click the share button, it prompts me with a "Share using" (Facebook, Text, Email). Nothing of what I want or have had in the past. This is the reason that I have Spotify Premium, to utliz...

Visitor

When I try to send songs to friends who have facebook. When I click the share button, it prompts me with a "Share using" (Facebook, Text, Email). Nothing of what I want or have had in the past. ...

user-removed

Not applicable

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes