Currently playing song not saved offline

When I listen to spotify offline (I have Premium) and pause, close the notification and application, and open Spotify again, it doesn't save the song that I was listening before so I can continue listening, and I have to shuffle play my music again.T...

• L_D_P
• Casual Listener
• When I listen to spotify offline (I have Premium) and pause, close the notification and application, and open Spotify again, it doesn't save the song that I was listening before so I can continue lis...
• 2016-06-30 8:33:59 PM
• 163 Views
• 0 replies
• 0 likes

Music stops when listening

Hi there! I have Spotify Premium, and i'm the only one that have this account.Well, here's coming my problem: when i'm listening music, the music stops and show me this error: "Spotify has been paused because your account is used somewhere else" But ...

• Inrovero
• Casual Listener
• Hi there!   I have Spotify Premium, and i'm the only one that have this account. Well, here's coming my problem: when i'm listening music, the music stops and show me this error:   "Sp...
• 2016-06-30 7:33:02 PM
• 148 Views
• 0 replies
• 0 likes

Musixmatch sync lyrics option not visible on my Android.

Hello, I am aware Musixmatch lyrics are no longer available on my Windows desk top. But I just tried to sync lyrics on my Android device. The advice I received at Musixmatch support didn' work because the 3 dot menu (lower left window) are not visibl...

• kathy44
• Regular
• Hello, I am aware Musixmatch lyrics are no longer available on my Windows desk top.  But I just tried to sync lyrics on my Android device.  The advice I received at Musixmatch support didn'...
• 2016-06-30 7:24:36 PM
• 2046 Views
• 0 replies
• 1 likes

Music stops playing randomly until I swipe my finger across to wake screen back up.

I have Uninstalled, logged out. What else can I do?

• Hrtice
• Newbie
• I have Uninstalled, logged out. What else can I do?
• 2016-06-30 5:28:42 PM
• 137 Views
• 0 replies
• 0 likes

Saving on SD CARD Problems

Hello,I can download my music in my sd card.All is good but then if i turn off my phone and turn it on all my music isnt longer safe at the CardThe Music is downloading after turn on my Phone on my internal storage...If i then want that they download...

• Bloodl1ne
• Newbie
• Hello, I can download my music in my sd card. All is good but then if i turn off my phone and turn it on all my music isnt longer safe at the Card The Music is downloading after turn on my Pho...
• 2016-06-30 4:28:00 PM
• 258 Views
• 0 replies
• 0 likes

Changed SIM card = lost all storage :(

doing a long tripmade a bunch of playlist offline in advancegot a new sim card in the new country spotify asks me to log in againall the offline green arrows are gonethe storage is reverted back to onboard storage. I switch it to sd card again, it's ...

• llf_
• Regular
• doing a long trip made a bunch of playlist offline in advance got a new sim card in the new country   spotify asks me to log in again all the offline green arrows are gone the storage is r...
• 2016-06-30 3:28:39 AM
• 2016-06-30 1:51:10 PM
• Astame
• Community Legend
• 375 Views
• 1 replies
• 0 likes

Not recognizing downloaded music on SD Card after device reset

Brief description of the issue:Hi all, Downloaded/Made Available Offline about 2000 songs onto SD card. Phone got smashed up and had to factory reset it to get it repaired. Phone internal storage EXCLUDING APPLICATIONS was backed up to SD card. Got p...

• Leighman
• Newbie
• Brief description of the issue: Hi all,   Downloaded/Made Available Offline about 2000 songs onto SD card. Phone got smashed up and had to factory reset it to get it repaired. Phone internal ...
• 2016-06-30 7:30:24 AM
• 832 Views
• 0 replies
• 4 likes

missing Home button in Spotify

Hello, in Spotify for Android is missing the Home button in the left where is Search button, etc..what to do for get the Home button back? Thanks!

• alexandra1996
• Casual Listener
• Hello, in Spotify for Android is missing the Home button in the left where is Search button, etc..what to do for get the Home button back? Thanks!
• 2016-06-30 3:10:03 AM
• 2016-06-30 5:13:15 AM
• alexandra1996
• Casual Listener
• 1444 Views
• 4 replies
• 0 likes

Top 5o Germany - Premium but no donwload button

Hello , I bought Spotify Premium yesterday and I wanted to download the Top %0 Germany Charts lst , but there was no Download Button ....?! My friends told me that théy could download it but on my mobile is no such a button ! And when I open Spotify ...

• xxthsisicroxx
• Newbie
• Hello , I bought Spotify Premium yesterday and  I wanted to download the Top %0 Germany Charts lst , but there was no Download Button ....?! My friends told me that théy could download it but on...
• 2016-06-29 8:57:01 PM
• 2016-06-30 1:27:46 AM
• osornios
• Spotify Star
• 487 Views
• 1 replies
• 0 likes
• download playlist
  premium fail help
  Top 50

My Spotify app will not work on my galaxy s7! I have changed the settings in the battery saving

• Magicmerlin
• Newbie
• 2016-06-29 10:54:55 PM
• 2016-06-30 1:16:24 AM
• Joe
• Community Legend
• 352 Views
• 1 replies
• 0 likes

Missing "Word" from Genres & Moods on Android but not on PC

I used the "Word" selection under Genres & Moods on my Android for a long time but after the last update, it is now gone. I have uninstalled and reinstalled Spotify to my Galaxy s7 Edge a few times and it does not come back. I have Spotify installed ...

• bradschak77
• Newbie
• I used the "Word" selection under Genres & Moods on my Android for a long time but after the last update, it is now gone.  I have uninstalled and reinstalled Spotify to my Galaxy s7 Edge a f...
• 2016-06-29 9:19:52 PM
• 320 Views
• 0 replies
• 1 likes

[Android Auto] - Available voice command and customization

Hello all, Does anyone have a list of available voice commands for Spotify when using Android Auto? Do you also happen to know how to customize Spotify when using it in the car? With this I mean, how can I get Spotify (In Android Auto) to start playi...

• iscoro
• Newbie
• Hello all,   Does anyone  have a list of available voice commands for Spotify when using Android Auto?   Do you also happen to know how to customize Spotify when using it in the ca...
• 2016-06-29 8:20:09 PM
• 765 Views
• 0 replies
• 0 likes

Support chromecast audio

Hi, I am currently experiencing problems in streaming Spotify's music on my Chromecast Audio with my Huawei P8 (Android 6). When I select the chromecast device in the app I hear the sound which indiquates that the app is connected but the icon never ...

• Seyb
• Newbie
• Hi,   I am currently experiencing problems in streaming Spotify's music on my Chromecast Audio with my Huawei P8 (Android 6). When I select the chromecast device in the app I hear the sound wh...
• 2016-06-29 6:26:48 PM
• 499 Views
• 0 replies
• 0 likes
• Chromecast Android
  chromecast audio

Signed up for family premium

I signed up for family premium and its being really complicated for my brother to sign up to sign in. It keeps saying password is incorrect and gives him the run around. Not sure if i should just cancel subsription.

• Cpanthers1784
• Newbie
• I signed up for family premium and its being really complicated for my brother to sign up to sign in. It keeps saying password is incorrect and gives him the run around. Not sure if i should just can...
• 2016-06-29 6:12:20 PM
• 252 Views
• 0 replies
• 0 likes

Upgraded to Premium but showing Free

I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is showing free. I've already uninstalled and install...

• clnhbgt
• Newbie
• I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is...
• 2016-06-16 10:40:00 AM
• 2016-06-29 6:06:10 PM
• Yrrah1
• Gig Goer
• 1024 Views
• 3 replies
• 1 likes
• Spotify Premium

Cleared data on Spotify app, now downloaded playlists won't play

I recently cleared data in the application manager of my android app to free some space. I now try to listen to my downloaded offline playlists and they don'y show as "available offline" with the green arrow anymore. The songs seem to still on my sd ...

• joero221
• Casual Listener
• I recently cleared data in the application manager of my android app to free some space. I now try to listen to my downloaded offline playlists and they don'y show as "available offline" with the gre...
• 2016-06-29 5:12:19 PM
• 2016-06-29 5:54:35 PM
• Yrrah1
• Gig Goer
• 865 Views
• 5 replies
• 0 likes

Can not log in but want to cancel Premium

Hey guys, so I got Premium on my old phone and was always connected but my phone broke and I had to get a new one and now I can not log in anymore it says I have no Premium. But spotify Stockholm keeps getting money from my bank account. How can I so...

• bibi55
• Newbie
• Hey guys,  so I got Premium on my old phone and was always connected but my phone broke and I had to get a new one and now I can not log in anymore it says I have no Premium. But spotify Stockh...
• 2016-06-28 9:53:06 AM
• 2016-06-29 5:18:03 PM
• Hubo
• Community Legend
• 341 Views
• 1 replies
• 0 likes