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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118765 Views

27 replies

4 likes

  • 118765 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239539 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239539 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600397 Views

79 replies

3 likes

  • 600397 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492888 Views

581 replies

42 likes

Account
Free
  • 492888 Views
  • 581 replies
  • 42 likes

Offline music gets deleted - again :(

Hi. Have now several times experienced downloaded music is getting deleted.In offline mode it starts with the login screen coming up (why ???)After switching to online mode and logging in I check storage - it has changed from sd card to local.Music i...

Casual Listener

Hi.   Have now several times experienced downloaded music is getting deleted. In offline mode it starts with the login screen coming up (why ???) After switching to online mode and logging i...

osornios

Spotify Star

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Can't get rid of downloading notification

So I finally figured out what is happening (after clearing, uninstalling, etc). When I run Spotify on android, I get a notification that said "Downloading 0 out of 6 (0% complete). It never completes and it's impossible to get rid of. It turns out th...

Casual Listener

So I finally figured out what is happening (after clearing, uninstalling, etc).   When I run Spotify on android, I get a notification that said "Downloading 0 out of 6 (0% complete).  It ...

morticae

Casual Listener

2769 Views

1 replies

5 likes

bug
  • 2769 Views
  • 1 replies
  • 5 likes

Playback stops when phone moves from offline to online - Android Galaxy Note 4

When I transition from offline to online playback stops. This is instantly infuriating and the single thing a music playback application should never do. This has been happening for more than 18 months.Steps to reproduce the issue:Spend $10 a month f...

Casual Listener

When I transition from offline to online playback stops.  This is instantly infuriating and the single thing a music playback application should never do.  This has been happening for more ...

jones77

Casual Listener

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Solved!! Spotify forgets storage location after restarting Galaxy Tab S 10.5

Hi Community, on my Galaxy Tab S 10.5 I have manually selected the external SD card for offline music. Downloading albums works perfectly and I can listen to them offline. But when I reboot the Galaxy S spotify seems to delete the offline albums (the...

Casual Listener

Hi Community,   on my Galaxy Tab S 10.5 I have manually selected the external SD card for offline music. Downloading albums works perfectly and I can listen to them offline. But when I reboot ...

Gruffalo

Casual Listener

924 Views

4 replies

0 likes

  • 924 Views
  • 4 replies
  • 0 likes

Vision Impared - Removing local files - Spotify Connect

Good day,I know the following and here's my current situation:- Spotify Connect (Wi-Fi) only plays songs from the spotify library and not your local files- I have the latest 1.0.33.xx on my windows machine- I see my "local" files and they are grayed ...

Regular

Good day, I know the following and here's my current situation: - Spotify Connect (Wi-Fi) only plays songs from the spotify library and not your local files - I have the latest 1.0.33.xx on my win...

hanersky7

Regular

1289 Views

7 replies

0 likes

  • 1289 Views
  • 7 replies
  • 0 likes

Music stops automatically after 3 tracks?

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uninstalled the app and downloaded it again, but nothing ch...

Casual Listener

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uni...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Downloads disappear

Every time I switch off my device (Samsung Galaxy Note 3 / Android 5) I lose all downloaded songs. I Updated Spotify to newest version. Somebody knows a solution? Thanks.

Regular

Every time I switch off my device (Samsung Galaxy Note 3 / Android 5) I lose all downloaded songs. I Updated Spotify to newest version. Somebody knows a solution? Thanks.

Joe

Community Legend

2545 Views

15 replies

0 likes

  • 2545 Views
  • 15 replies
  • 0 likes

Spotify does not work offline, every time I restart requires to log in.

I am premium user. When I restart the device Spotify requires to log in using Internet connection even if I in offline mode. I have only one device with 30 Gb. I downloaded only 30 songs. I have reinstalled app several times.If I choose offline mode ...

Newbie

I am premium user. When I restart the device Spotify requires to log in using Internet connection even if I in offline mode. I have only one device with 30 Gb. I downloaded only 30 songs. I have rein...

Joe

Community Legend

587 Views

1 replies

0 likes

Spotify switch to internal storage erasing all songs. Only 1 device working. Reinstalled several times. Enough storage space.
  • 587 Views
  • 1 replies
  • 0 likes

Solved!! I can´t reinstall Spotify on my Huawei p8 lite

I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not found, check storage settings.I´ve tried everything...

Casual Listener

I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not ...

OlgaGuerrero

Casual Listener

1100 Views

2 replies

0 likes

  • 1100 Views
  • 2 replies
  • 0 likes

Metedatachanged broadcast receiver

Your intent-filter action (com.spotify.mobile.android.metadatachanged) is still buggy. It will only broadcast when a user repeatedly click on the same song. This feature is already there, it just needs to be properly implemented.

Newbie

Your intent-filter action (com.spotify.mobile.android.metadatachanged) is still buggy. It will only broadcast when a user repeatedly click on the same song. This feature is already t...

johnka

Gig Goer

2428 Views

5 replies

2 likes

  • 2428 Views
  • 5 replies
  • 2 likes

Everything is deleted??

I logged put of my spotify account and logged back in and it down graded me to the free acount when i was a premium subscriber and all of my playlisys are gone how do i get them back???

Newbie

I logged put of my spotify account and logged back in and it down graded me to the free acount when i was a premium subscriber and all of my playlisys are gone how do i get them back???

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Downloaded music dissapered

I downloaded 189 albums on spotify for my android phone last week. Today I find out that out of the 189 albums only 42 are available offline. A few days ago I checked and ALL of the albums were available offline. And I can't download them again becau...

Casual Listener

I downloaded 189 albums on spotify for my android phone last week. Today I find out that out of the 189 albums only 42 are available offline. A few days ago I checked and ALL of the albums were avail...

McMac

Music Fan

750 Views

4 replies

0 likes

  • 750 Views
  • 4 replies
  • 0 likes

No me deja agregar canciones

I cant add that song, why?

Newbie

I cant add that song, why?

OviiiOne

Community Legend

804 Views

2 replies

0 likes

  • 804 Views
  • 2 replies
  • 0 likes

Downloads

All my downloaded albums keep undownloading themselves. Have to remember download every other day can't play them. Why?

Newbie

All my downloaded albums keep undownloading themselves. Have to remember download every other day can't play them. Why?

osornios

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Solved!! App is force-closing after opening

A few weeks ago my Spotify app started force-closing itself once I opened it and only immediately after I clicked on anything. I've tried re-installing the app 3 times and rebooting my device after each re-installation. I've also tried plugging my de...

Casual Listener

A few weeks ago my Spotify app started force-closing itself once I opened it and only immediately after I clicked on anything.  I've tried re-installing the app 3 times and rebooting my device ...

Joe

Community Legend

3658 Views

3 replies

0 likes

  • 3658 Views
  • 3 replies
  • 0 likes

Spotify via Android USB in Car (Golf)

Hi folks, New to the forum so hope someone can help. Bought a new car yesterday and was dead excited to be able to play Spotify Premium as my previous car had no connectivity. I can play fine via Bluetooth, but when I try to play via USB, my car ster...

Newbie

Hi folks,   New to the forum so hope someone can help.   Bought a new car yesterday and was dead excited to be able to play Spotify Premium as my previous car had no connectivity. I can...

Joe

Community Legend

1780 Views

1 replies

1 likes

  • 1780 Views
  • 1 replies
  • 1 likes

Solved!! Non-loading playlist is impossible to delete

Hi all! I have a playlist that contains 0 songs and only displays as "Loading...". Clicking on it, starts the loading process that takes for ages only to finally and not always display "Please go online to load the playlist". Yet, I am online. So nex...

Casual Listener

Hi all!   I have a playlist that contains 0 songs and only displays as "Loading...". Clicking on it, starts the loading process that takes for ages only to finally and not always display "Plea...

osornios

Spotify Star

1060 Views

4 replies

0 likes

  • 1060 Views
  • 4 replies
  • 0 likes

[Android] "shuffle" will not continue, until focus is on app-window

As title says, I start shuffle on a play-list and after some songs it stops, and when I get the app-window in front on home-screen, it continues, but only at that point.Anyone an idea?

Casual Listener

As title says, I start shuffle on a play-list and after some songs it stops, and when I get the app-window in front on home-screen, it continues, but only at that point. Anyone an idea?

_Zarze_

Music Fan

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Solved!! Songs not downloaded not available

Hi allHave spotify premium payments up to date etc no problem.When I'm out and about with full 4g coverage the only songs that will play are those I've downloaded ie with green arrow.All others won't play unless I download them first it's so annoying...

Casual Listener

Hi all Have spotify premium payments up to date etc no problem. When I'm out and about with full 4g coverage the only songs that will play are those I've downloaded ie with green arrow. All others...

Marymooney

Casual Listener

732 Views

2 replies

0 likes

  • 732 Views
  • 2 replies
  • 0 likes