Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194409 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535586 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439018 Views
565 replies
37 likes
Hi. When i download spotify app for android it says i need 496 GB of free space on my device to use it and since it's on a phone i dont have that space free for it. I have tried to remove my devices when i'm logged into spotifty.com and i've tried to...
Hi. When i download spotify app for android it says i need 496 GB of free space on my device to use it and since it's on a phone i dont have that space free for it. I have tried to ...
Community Legend
766 Views
6 replies
0 likes
I'm in offline mode, and my songs will not down load. They were once downloaded, but erased. So I Uninstaller, then reinstalled the app. Now they just sit there and do nothing whether I'm in offline or online mode. I'm connected to wifi.
I'm in offline mode, and my songs will not down load. They were once downloaded, but erased. So I Uninstaller, then reinstalled the app. Now they just sit there and do nothing whether I'm in offline ...
Community Legend
373 Views
1 replies
0 likes
Hey Guys, the weirdest thing is happening. I just downloaded the android app and it was no problem logging in with my facebook account info. But if I want to sign into the spotify website it says that the exact same login info is incorrect. Upon requ...
Hey Guys, the weirdest thing is happening. I just downloaded the android app and it was no problem logging in with my facebook account info. But if I want to sign into the spotify webs...
Community Legend
349 Views
1 replies
0 likes
Casual Listener
667 Views
2 replies
1 likes
When i play songs on my Samsung galaxy tab GT-P7320, the volume goes up and down. Can anybody hjelp me? I have read in many forums, but still not get a solution. Thanks for help
When i play songs on my Samsung galaxy tab GT-P7320, the volume goes up and down. Can anybody hjelp me? I have read in many forums, but still not get a solution. Thanks for help
Community Legend
490 Views
3 replies
0 likes
I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete. After saving everything again when I got to WiFi, ...
I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete....
Community Legend
1729 Views
1 replies
0 likes
My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music.Is there any way to authorise this as my main device so i dont lose my music?
My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music. Is there any way to authorise this as my main dev...
Community Legend
377 Views
2 replies
0 likes
I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) Quite annoying, especially since I only went this route...
I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) &nb...
Casual Listener
505 Views
2 replies
0 likes
Hi!I know that I have put a few of my list in offlinemode. But yesterday when I needed them spotify couldn´t find the music, BUT the app is using 17 GB of storage.Why and how could this be? Best regards
Hi! I know that I have put a few of my list in offlinemode. But yesterday when I needed them spotify couldn´t find the music, BUT the app is using 17 GB of storage. Why and how could this be? &nbs...
Casual Listener
365 Views
2 replies
0 likes
For those of you using the Android phone or tablet app for Spotify, have you figured out a way to edit a playlist (i.e., the order of the songs). There doesn't seem to be that functionality. On Apple, it is simple You just click the edit buttom in th...
For those of you using the Android phone or tablet app for Spotify, have you figured out a way to edit a playlist (i.e., the order of the songs). There doesn't seem to be that functionality. On Apple...
Community Legend
389 Views
1 replies
0 likes
Im just trying to use my Playlists I've made buy this app tells me I need premium for shuffle play. I'm not happy about this seeing as how when I used Spotify before I never needed premium for just basic shuffle play. I feel as if they are pressurein...
Im just trying to use my Playlists I've made buy this app tells me I need premium for shuffle play. I'm not happy about this seeing as how when I used Spotify before I never needed premium for just b...
Community Legend
655 Views
2 replies
0 likes
Lo siento por hablar en español. Quiero saber si existe solución a un problema. Cuando tengo mi lista descargada y mi suscripción de premium se agota por cualquier causa, me obliga a descargar la lista de nuevo, el problema está en que los archivos q...
Lo siento por hablar en español. Quiero saber si existe solución a un problema. Cuando tengo mi lista descargada y mi suscripción de premium se agota por cualquier causa, me obliga a descargar la...
Not applicable
692 Views
2 replies
0 likes
I have two groups of playlists. One thats fine to listed to with kids around and another were its not. Inside these folders are about 8-10 playlists of different genres.On my desktop all is well. On my android phone when i select ALL songs it only li...
I have two groups of playlists. One thats fine to listed to with kids around and another were its not. Inside these folders are about 8-10 playlists of different genres. On my desktop all is well....
Community Legend
1068 Views
3 replies
0 likes
Hey, I have Samsung S5 phone and during the night I was listening to Spotify, when I woke up and turned on the app, I got redirected at the Log In window. I tried logging back in and it didn't let me, even though on my laptop with Windows OS, works f...
Hey, I have Samsung S5 phone and during the night I was listening to Spotify, when I woke up and turned on the app, I got redirected at the Log In window. I tried logging back in and it didn't let me...
Community Legend
568 Views
3 replies
0 likes
Device: moto x style android 6.0After a random amount of time, always less than 5 minutes, the sound will suddenly stop, immediately restart for a second and then permanently stop until I repress the play button. The problem only seems to occur with ...
Device: moto x style android 6.0 After a random amount of time, always less than 5 minutes, the sound will suddenly stop, immediately restart for a second and then permanently stop until I repress...
Newbie
476 Views
3 replies
0 likes
The sign to save music to your library that looks like this + is not working I have to manually press the three dotted options button to save it. Its not a big deal it's just annoying. Is this a bug or what ? Please help usingLG V10Running on Android...
The sign to save music to your library that looks like this + is not working I have to manually press the three dotted options button to save it. Its not a big deal it's just annoying. Is this a bug ...
Casual Listener
588 Views
2 replies
1 likes
I have no internet connection when using mobile internet in spotify.WLAN everything works fine, interestingly, when I start the APP with WLAN switch to mobile, it will play some songs, I can even skip, until at some point maybe 15min later it stops w...
I have no internet connection when using mobile internet in spotify. WLAN everything works fine, interestingly, when I start the APP with WLAN switch to mobile, it will play some songs, I can even s...
Casual Listener
437 Views
1 replies
0 likes
Spotify keeps pausing randomly on my Nextbook Ares 11 tablet, but only when I have headphones in? Have tried signing out, reinstalling, clearing cache and data, and all my software is up to date. Doesn't happen with other apps, so not an issue with m...
Spotify keeps pausing randomly on my Nextbook Ares 11 tablet, but only when I have headphones in? Have tried signing out, reinstalling, clearing cache and data, and all my software is up to date. Doe...
Casual Listener
530 Views
2 replies
0 likes
Half of the songs in my library just won't play anymore. What the heck am I paying for?
Half of the songs in my library just won't play anymore. What the heck am I paying for?
Spotify Star
362 Views
1 replies
0 likes
I have full LTE internet but it says your offline.I installed spotify new and restartet my device but the same fault now i cant even login
I have full LTE internet but it says your offline. I installed spotify new and restartet my device but the same fault now i cant even login
Gig Goer
596 Views
2 replies
0 likes
