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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387808 Views

545 replies

34 likes

Account
Free
  • 387808 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Offline files arent avilable

Hey, so I recently started using Spotify and became premium and all.Downloaded the app and and with it, like a 1100 songs to be available offline.Its the second time already that I turn off my phone, and on again and all the songs cannot be played of...

Casual Listener

Hey, so I recently started using Spotify and became premium and all. Downloaded the app and and with it, like a 1100 songs to be available offline. Its the second time already that I turn off my ph...

Edenbachar

Casual Listener

373 Views

2 replies

0 likes

  • 373 Views
  • 2 replies
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Running playlists unavailable ?

Going for a run this evening I opened the running section only to see there were no playlists (see picture). I managed to get to the Recommended for you running playlist from the Recently played section but after detecting tempo nothing happens.I've ...

Casual Listener

Going for a run this evening I opened the running section only to see there were no playlists (see picture). I managed to get to the Recommended for you running playlist from the Recently p...

Joe

Community Legend

876 Views

4 replies

0 likes

Playlists
Running
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Solved!! missing downloaded playlists

Hi there Spotify people.I recently accidentally let my premium subscription lapse. I've got my premium service back now but I have a problem with my previously downloaded playlists not appearing. My phone (Sony Xperia S) says I have 2.4 Gig of memory...

Casual Listener

Hi there Spotify people. I recently accidentally let my premium subscription lapse. I've got my premium service back now but I have a problem with my previously downloaded playlists not appearing. M...

user-removed

Not applicable

1543 Views

11 replies

0 likes

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Running playlists are gone

Hi,I have been trying to access Spotify's running playlists, but none of them are available. There is only a blank page in the "Running" mood section. I have reinstalled the app but the problem persists. Since I could access them before the update, s...

Newbie

Hi, I have been trying to access Spotify's running playlists, but none of them are available. There is only a blank page in the "Running" mood section. I have reinstalled the app but the problem p...

Joe

Community Legend

398 Views

1 replies

0 likes

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  • 1 replies
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"Disk space full" notification renders App unusable.

Hello Everybody. I am a Spotify Premium User and am having trouble with the application on my mobile (Cubot S308).The Problem is that the "Disk Space is full" message gets displayed constantly and reopens after closing it down within 1 second. I trie...

Newbie

Hello Everybody.   I am a Spotify Premium User and am having trouble with the application on my mobile (Cubot S308). The Problem is that the "Disk Space is full" message gets displayed consta...

Joe

Community Legend

708 Views

5 replies

0 likes

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syncing local files from PC to Android

I had been using a very old version of Spotify, and just the other day, changes to playlists would no longer sync to my phone or other PCs. So I begrudgingly updated to the current version. Prior to the change in version I could easily sync playlists...

Roadie

I had been using a very old version of Spotify, and just the other day, changes to playlists would no longer sync to my phone or other PCs. So I begrudgingly updated to the current version.  Pri...

Rollo_

Roadie

747 Views

3 replies

0 likes

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App say "You're connected from anohter country."

When I'm try to sign in, the app says "you're connect from another country." and I cant sign in. My phone is Samsung J5. Is that about just my mobile or another users have this problem? And can you help me? How can I sign in?

Newbie

When I'm try to sign in, the app says "you're connect from another country." and I cant sign in. My phone is Samsung J5. Is that about just my mobile or another users have this problem? And can you h...

Joe

Community Legend

289 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify freezes when playing a certain song

Hi,whenever I'm playing the following song on my Samsung Galaxy S7 using the spotify app (Spotify version 5.7.0.781), the app freezes after a few seconds. I cannot skip to another song or do anything else. The only thing I can do is to forcefully clo...

Casual Listener

  Hi, whenever I'm playing the following song on my Samsung Galaxy S7 using the spotify app (Spotify version 5.7.0.781), the app freezes after a few seconds. I cannot skip to another song or d...

Joe

Community Legend

3340 Views

3 replies

0 likes

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Notification missing !!

Hi everyone, First at all, sorry for my bad english. So, i noticed that the " notification bell " it's not working at all. For exemple, the new single / album are not mention on this " bell " when a artist who i follow release a new stuff.. Am i the ...

Music Fan

Hi everyone,   First at all, sorry for my bad english.   So, i noticed that the " notification bell " it's not working at all. For exemple, the new single / album are not mention on thi...

freebox1

Music Fan

446 Views

2 replies

0 likes

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New phone - songs already on sd card

Hi there. I've just got a new phone but I had already download my music to my sd card. I now have put the same SD Card into my new phone, but even though storage on my Spotify account is set to SD card, it doesn't recognise that they are already down...

Casual Listener

Hi there. I've just got a new phone but I had already download my music to my sd card. I now have put the same SD Card into my new phone, but even though storage on my Spotify account is set to SD ca...

ickle_monk

Casual Listener

478 Views

2 replies

0 likes

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  • 2 replies
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For those with Spotify app slow performance...

I was having a nightmare with the spotify android application with the following • App became extremely laggy, everything took at least 20-30 seconds once pressed• Search function took AGES!• I pressed play then the track started playing 30 seconds l...

Music Fan

I was having a nightmare with the spotify android application with the following   • App became extremely laggy, everything took at least 20-30 seconds once pressed • Search function took AGE...

1425 Views

0 replies

0 likes

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Como compartir canciones en Twitter fck, sólo lo hace por whatsapp

Antes podía hacerlo y de un día para otro no pude hacerlo más, me arroja por defecto compartir por whatsapp

Newbie

Antes podía hacerlo y de un día para otro no pude hacerlo más, me arroja por defecto compartir por whatsapp

555 Views

0 replies

0 likes

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Repeat button

Eeh, since last few updates on Spotify mobile i havent able to find repeat button anywhere. Its little bit annoying to repeat playlist manually. On work i have hands full of job so i cannot take phone, open it and press play button all the time my pl...

Casual Listener

Eeh, since last few updates on Spotify mobile i havent able to find repeat button anywhere. Its little bit annoying to repeat playlist manually. On work i have hands full of job so i cannot take p...

Lowery42

Newbie

9477 Views

3 replies

0 likes

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App Didn't Close and Used All my Data

So it's pretty well exactly as the title states, but I shall elaborate. I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my phone decided to "undownload" itself so I had to redownload a...

Casual Listener

So it's pretty well exactly as the title states, but I shall elaborate.   I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my p...

Cuckboy

Casual Listener

928 Views

5 replies

0 likes

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  • 5 replies
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Mo - bill ?????

I don't have premium at the moment so I g­et the adds.My complaint is on one of the commercial­s it says you can get premium adds free e­ven on mo-billWhat the **bleep** is mo bill ?­This sounds like mongul.­Which is a name for Down syndrome ­or an a...

Newbie

I don't have premium at the moment so I g­et the adds. My complaint is on one of the commercial­s it says you can get premium adds free e­ven on mo-bill What the **bleep** is mo bill ?­ This sound...

osornios

Spotify Star

338 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Track not available

I have the premium family account and me and my girl both have spotify on Android.On some tracks she gets an error "track not available" and is not able to play the song. But I can play can play the same song.. any ideas how to fix this?

Regular

I have the premium family account and me and my girl both have spotify on Android. On some tracks she gets an error "track not available" and is not able to play the song. But I can play can play ...

Kuipie

Regular

562 Views

2 replies

0 likes

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Solved!! Crossfade songs

Hi guys!The crossfade effect isn't working in offline mode. Can you help me please?

Regular

Hi guys! The crossfade effect isn't working in offline mode. Can you help me please?

Joe

Community Legend

1267 Views

1 replies

0 likes

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  • 1 replies
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I lost my account

I have more than one account under several similar names and I cannot find the one that has my premium account with all my playlist it is still activated but I am also trying to eliminate the other ones that don't work but I keep trying to redo my pa...

Newbie

I have more than one account under several similar names and I cannot find the one that has my premium account with all my playlist it is still activated but I am also trying to eliminate the other o...

osornios

Spotify Star

333 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Horrible update [0.8.8]

Since I updated my Spotify I can't listen to any of my music or use the search box ....Its been going on for a couple of days do anyone know what Spotify is doing to correct the situation

Casual Listener

Since I updated my Spotify I can't listen to any of my music or use the search box ....Its been going on for a couple of days do anyone know what Spotify is doing to correct the situation

Joe

Community Legend

1050 Views

7 replies

0 likes

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Spotify gift Card

I followed the steps it takes to use the gift card on the site and when I put it in it said I now have premium, it sent me the email and everything. But when I got onto Spotify it said I don't have it and I'm not on premium. How do I fix this?

Newbie

I followed the steps it takes to use the gift card on the site and when I put it in it said I now have premium, it sent me the email and everything. But when I got onto Spotify it said I don't have i...

Joe

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes