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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376189 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7560 Views

0 replies

7 likes

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Solved!! Spotify freezes when playing a certain song

Hi,whenever I'm playing the following song on my Samsung Galaxy S7 using the spotify app (Spotify version 5.7.0.781), the app freezes after a few seconds. I cannot skip to another song or do anything else. The only thing I can do is to forcefully clo...

Casual Listener

  Hi, whenever I'm playing the following song on my Samsung Galaxy S7 using the spotify app (Spotify version 5.7.0.781), the app freezes after a few seconds. I cannot skip to another song or d...

Joe

Community Legend

3326 Views

3 replies

0 likes

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Notification missing !!

Hi everyone, First at all, sorry for my bad english. So, i noticed that the " notification bell " it's not working at all. For exemple, the new single / album are not mention on this " bell " when a artist who i follow release a new stuff.. Am i the ...

Music Fan

Hi everyone,   First at all, sorry for my bad english.   So, i noticed that the " notification bell " it's not working at all. For exemple, the new single / album are not mention on thi...

freebox1

Music Fan

424 Views

2 replies

0 likes

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New phone - songs already on sd card

Hi there. I've just got a new phone but I had already download my music to my sd card. I now have put the same SD Card into my new phone, but even though storage on my Spotify account is set to SD card, it doesn't recognise that they are already down...

Casual Listener

Hi there. I've just got a new phone but I had already download my music to my sd card. I now have put the same SD Card into my new phone, but even though storage on my Spotify account is set to SD ca...

ickle_monk

Casual Listener

460 Views

2 replies

0 likes

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For those with Spotify app slow performance...

I was having a nightmare with the spotify android application with the following • App became extremely laggy, everything took at least 20-30 seconds once pressed• Search function took AGES!• I pressed play then the track started playing 30 seconds l...

Music Fan

I was having a nightmare with the spotify android application with the following   • App became extremely laggy, everything took at least 20-30 seconds once pressed • Search function took AGE...

1416 Views

0 replies

0 likes

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Como compartir canciones en Twitter fck, sólo lo hace por whatsapp

Antes podía hacerlo y de un día para otro no pude hacerlo más, me arroja por defecto compartir por whatsapp

Newbie

Antes podía hacerlo y de un día para otro no pude hacerlo más, me arroja por defecto compartir por whatsapp

545 Views

0 replies

0 likes

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Repeat button

Eeh, since last few updates on Spotify mobile i havent able to find repeat button anywhere. Its little bit annoying to repeat playlist manually. On work i have hands full of job so i cannot take phone, open it and press play button all the time my pl...

Casual Listener

Eeh, since last few updates on Spotify mobile i havent able to find repeat button anywhere. Its little bit annoying to repeat playlist manually. On work i have hands full of job so i cannot take p...

Lowery42

Newbie

9448 Views

3 replies

0 likes

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App Didn't Close and Used All my Data

So it's pretty well exactly as the title states, but I shall elaborate. I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my phone decided to "undownload" itself so I had to redownload a...

Casual Listener

So it's pretty well exactly as the title states, but I shall elaborate.   I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my p...

Cuckboy

Casual Listener

879 Views

5 replies

0 likes

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Mo - bill ?????

I don't have premium at the moment so I g­et the adds.My complaint is on one of the commercial­s it says you can get premium adds free e­ven on mo-billWhat the **bleep** is mo bill ?­This sounds like mongul.­Which is a name for Down syndrome ­or an a...

Newbie

I don't have premium at the moment so I g­et the adds. My complaint is on one of the commercial­s it says you can get premium adds free e­ven on mo-bill What the **bleep** is mo bill ?­ This sound...

osornios

Spotify Star

309 Views

1 replies

0 likes

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Solved!! Track not available

I have the premium family account and me and my girl both have spotify on Android.On some tracks she gets an error "track not available" and is not able to play the song. But I can play can play the same song.. any ideas how to fix this?

Regular

I have the premium family account and me and my girl both have spotify on Android. On some tracks she gets an error "track not available" and is not able to play the song. But I can play can play ...

Kuipie

Regular

544 Views

2 replies

0 likes

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Solved!! Crossfade songs

Hi guys!The crossfade effect isn't working in offline mode. Can you help me please?

Regular

Hi guys! The crossfade effect isn't working in offline mode. Can you help me please?

Joe

Community Legend

1252 Views

1 replies

0 likes

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  • 1 replies
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I lost my account

I have more than one account under several similar names and I cannot find the one that has my premium account with all my playlist it is still activated but I am also trying to eliminate the other ones that don't work but I keep trying to redo my pa...

Newbie

I have more than one account under several similar names and I cannot find the one that has my premium account with all my playlist it is still activated but I am also trying to eliminate the other o...

osornios

Spotify Star

331 Views

1 replies

0 likes

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Horrible update [0.8.8]

Since I updated my Spotify I can't listen to any of my music or use the search box ....Its been going on for a couple of days do anyone know what Spotify is doing to correct the situation

Casual Listener

Since I updated my Spotify I can't listen to any of my music or use the search box ....Its been going on for a couple of days do anyone know what Spotify is doing to correct the situation

Joe

Community Legend

1019 Views

7 replies

0 likes

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Spotify gift Card

I followed the steps it takes to use the gift card on the site and when I put it in it said I now have premium, it sent me the email and everything. But when I got onto Spotify it said I don't have it and I'm not on premium. How do I fix this?

Newbie

I followed the steps it takes to use the gift card on the site and when I put it in it said I now have premium, it sent me the email and everything. But when I got onto Spotify it said I don't have i...

Joe

Community Legend

341 Views

1 replies

0 likes

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  • 1 replies
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Unable to delete folders on android app

Please help. I think my playlists are corrupted. I have empty folders showing on the Android app on all android devices that I can not delete. They do not show on desktop. How can I get rid of them. So frustrating.... I've also just realised I may ha...

Casual Listener

Please help. I think my playlists are corrupted. I have empty folders showing on the Android app on all android devices that I can not delete. They do not show on desktop. How can I get rid of them. ...

youngy250

Casual Listener

1048 Views

2 replies

0 likes

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Cant login

I'm on my Samsung note 4 phone and I can't login, but on other devices and computer I can login.

Newbie

I'm on my Samsung note 4 phone and I can't login, but on other devices and computer I can login.

Joe

Community Legend

271 Views

1 replies

0 likes

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  • 1 replies
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Downloading Music - Samsung

So I cannot download music on my S7 Edge anymore, since around 2 days ago... I've tried everything, but none of the Solutions, even the Samsung specific ones, seem to work at all. I have tried reinstaling the app, clearing all kinds of caches and als...

Casual Listener

So I cannot download music on my S7 Edge anymore, since around 2 days ago... I've tried everything, but none of the Solutions, even the Samsung specific ones, seem to work at all. I have tried reinst...

Joe

Community Legend

354 Views

1 replies

0 likes

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  • 1 replies
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Offline downloading

If I try to download all of my songs the hour after that it works fine and if I try a few days later, it won't work. It stays loading. Somebody solutions? I have a Lg Leon with android 5.

Newbie

If I try to download all of my songs the hour after that it works fine and if I try a few days later, it won't work. It stays loading. Somebody solutions? I have a Lg Leon with android 5.

347 Views

0 replies

0 likes

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Samsung Multiroom App not recognising Spotify Connect

Running Samsung Multiroom app version 3.2.18 on a Samsung Tab S running Android 5.0.2. Version of Spotify on Tab is 5.7.0.781. Both apps downloaded from Play Store.I have lost Spotify Connect integration with multiroom app. I can see the multiroom sp...

Casual Listener

Running Samsung Multiroom app version 3.2.18 on a Samsung Tab S running Android 5.0.2. Version of Spotify on Tab is 5.7.0.781.  Both apps downloaded from Play Store. I have lost Spotify Connect...

peterast

Casual Listener

2652 Views

2 replies

2 likes

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Spotify keeps starting automatically in car when using Skype, Viber, Whatsapp.

Hello guys, I am using spotify on my Samsung S7 running Android 6.0.1. I connect my phone via Bluetooth to my car's audio system to call handsfree and to listen to my Spotify music. It is a BMW F30 3-series standard audio system. Now the problem is t...

Newbie

Hello guys,   I am using spotify on my Samsung S7 running Android 6.0.1.   I connect my phone via Bluetooth to my car's audio system to call handsfree and to listen to my Spotify music....

1659 Views

0 replies

2 likes

  • 1659 Views
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Solved!! No bass when playing over bluetooth speakers

HiWhen connecting my Samsung Galaxy S5 to my Philips HTL6140 speakers Spotify "cuts" the bass from the song a split of a second in to the track. Also when jumping forward in the track the first quarter of a second pumps full bass, but then snipps off...

Casual Listener

Hi When connecting my Samsung Galaxy S5 to my Philips HTL6140 speakers Spotify "cuts" the bass from the song a split of a second in to the track. Also when jumping forward in the track the first q...

zachary246

Newbie

14483 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes