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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115261 Views

27 replies

4 likes

  • 115261 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231669 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231669 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591197 Views

79 replies

3 likes

  • 591197 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485690 Views

580 replies

42 likes

Account
Free
  • 485690 Views
  • 580 replies
  • 42 likes

Prevent for "No storage data found"

So if i want to prevent this message "No storage data found", i have to keep spotify on mobile internal data, not SD Card?

Casual Listener

So if i want to prevent this message "No storage data found", i have to keep spotify on mobile internal data, not SD Card?

osornios

Spotify Star

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Fido Premium Subscription

I recently accounts numbers with Fido, so i've been disconnected with my premium subscription that I had with my phone contract. Everytime I try adding my phone number on spotify and Fido Hub it says that my phone number is already registered for Spo...

Visitor

I recently accounts numbers with Fido, so i've been disconnected with my premium subscription that I had with my phone contract. Everytime I try adding my phone number on spotify and Fido Hub it says...

osornios

Spotify Star

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Album Artwork Missing

I have a Samsung Galaxy Core and Spotify Premium. When I'm online, all my album artwork is visable. I go offline and certain artwork disappears (Hedley, Billy Talent, etc.) How can I fix this problem?

Casual Listener

I have a Samsung Galaxy Core and Spotify Premium. When I'm online, all my album artwork is visable. I go offline and certain artwork disappears (Hedley, Billy Talent, etc.) How can I fix this problem?

Joe

Community Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Android app freezing up

I've been having the android app freeze up a lot. It does it on both of my phones and my tablet. They run 5.0 and 6.0, plentey of free memory on them. Does it on wifi and mobile data. I've tried reinstalling the app. And ive tried logging into anothe...

Casual Listener

I've been having the android app freeze up a lot. It does it on both of my phones and my tablet. They run 5.0 and 6.0, plentey of free memory on them. Does it on wifi and mobile data. I've tried rein...

Joe

Community Legend

1162 Views

3 replies

0 likes

  • 1162 Views
  • 3 replies
  • 0 likes

Import local files on Android.

Hey guys, I have a 1st generation Moto G and Spotify premium account. In my Spotify App I have the option to import local files stored in my phone. However, my girlfriend, who has a Nexus 5 can't, such option in her phone doesn't exist! She also has ...

Newbie

Hey guys,   I have a 1st generation Moto G and Spotify premium account. In my Spotify App I have the option to import local files stored in my phone. However, my girlfriend, who has a Nex...

osornios

Spotify Star

1043 Views

1 replies

0 likes

Android
local files
Nexus 5
  • 1043 Views
  • 1 replies
  • 0 likes

"Save to Library" broken

Hi all! Pressing the "Save to Library"-Plus (+) displayed on the left side beneath the album cover only works sporadically, that is, I need to swipe forth and back between two or three songs until the Android Spotify App finally registers that I've p...

Casual Listener

Hi all!   Pressing the "Save to Library"-Plus (+) displayed on the left side beneath the album cover only works sporadically, that is, I need to swipe forth and back between two or three songs...

aybesea69

Regular

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Issues playing music

So as listening to my music and an ad came up so I didn't mind. Well when this ad played 4x I turned off the app. Well now that I went back into the app and try to play music the ad is still there, and it won't let me play anything!

Regular

So as listening to my music and an ad came up so I didn't mind. Well when this ad played 4x I turned off the app. Well now that I went back into the app and try to play music the ad is still there, a...

hayesd19-us

Regular

739 Views

3 replies

0 likes

  • 739 Views
  • 3 replies
  • 0 likes

cant download for offline and am premium

Hey guys who do i contact if im premium and cant download for offline? Account is set up in oz but am currently in hawaii..

Casual Listener

Hey guys who do i contact if im premium and cant download for offline? Account is set up in oz but am currently in hawaii..

tjones17

Gig Goer

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
  • 0 likes

Share to messenger

I've been having difficulties with sharing to facebook messenger, whenever I choose a track, click share and pick messenger and send it to a friend, it just keeps on loading it and in about 10-30 minutes says the messange was not sent, I've tried rei...

Casual Listener

I've been having difficulties with sharing to facebook messenger, whenever I choose a track, click share and pick messenger and send it to a friend, it just keeps on loading it and in about 10-30 min...

Poukz

Casual Listener

1086 Views

6 replies

0 likes

  • 1086 Views
  • 6 replies
  • 0 likes

I can't play any song i chose !

Hello, m'y problem is that when i decide to play a music it doesn't work ! All the titles are whey ! I hace my connection on ! The WIFI works perfectly !The problem is on m'y sisters account

Newbie

Hello, m'y problem is that when i decide to play a music it doesn't work ! All the titles are whey ! I hace my connection on ! The WIFI works perfectly ! The problem is on m'y sisters account

tjones17

Gig Goer

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Issues in keeping storage on SD card after restart (Galaxy S7)

When my GS7 restarts, Spotify has a very odd behavior. Sometimes it will not recognize the SD card and lose access to all stored music. Some other times it will automatically transfer all my music from SD card to the phone storage, which will take me...

Regular

When my GS7 restarts, Spotify has a very odd behavior. Sometimes it will not recognize the SD card and lose access to all stored music. Some other times it will automatically transfer all my music fr...

fkask

Casual Listener

1003 Views

4 replies

2 likes

  • 1003 Views
  • 4 replies
  • 2 likes

no "storage" option in menu

hi have tried all the install remove reinstall format stuff i can find nothing works still no storage option . My phone is running android version 4.1.2 is that the problem i wonder

Casual Listener

hi have tried all the install remove reinstall format stuff i can find nothing works still no storage option . My phone is running android version 4.1.2 is that the problem i wonder

Jasonv1

Casual Listener

810 Views

2 replies

0 likes

  • 810 Views
  • 2 replies
  • 0 likes

Offline music not available

Around every payment cycle even though my subscription is continuous, the offline music stored on my android phone is automatically removed and I have to download them again every month. I know Spotify wants to check every month whether the subscript...

Newbie

Around every payment cycle even though my subscription is continuous, the offline music stored on my android phone is automatically removed and I have to download them again every month. I know Spoti...

user-removed

Not applicable

969 Views

3 replies

0 likes

  • 969 Views
  • 3 replies
  • 0 likes

Android - "Share - share via" ?!

So, I am trying to share a song with someone else by sending them a song in spotify.However, when I click share, this pop up asks me what I would like to "share via"? Spotify isn't an option but nearly every other app in my phone is?Anyone know how t...

Newbie

So, I am trying to share a song with someone else by sending them a song in spotify. However, when I click share, this pop up asks me what I would like to "share via"? Spotify isn't an option but ...

Joe

Community Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

why cant we listen to more than one device at a time offline

I have downloaded my offline music but when my wife and i want to hear our offline music on our separate devices one will transfer to the other and only one device will play at a time. what can I do about this?

Casual Listener

I have downloaded my offline music but when my wife and i want to hear our offline music on our separate devices one will transfer to the other and only one device will play at a time. what can I do ...

BIGtexian

Casual Listener

910 Views

5 replies

0 likes

  • 910 Views
  • 5 replies
  • 0 likes

Samsung S7 "Off line" mode in playlist changed to "Download/downloaded"

My S7 has Android version 6.0.1. I don't know if that should make any difference, but my playlists no longer have the Offline Mode. They now say download (grey button) or Downloaded (green button). Has anyone else noticed this.Thanks

Casual Listener

My S7 has Android version 6.0.1. I don't know if that should make any difference, but my playlists no longer have the Offline Mode. They now say download (grey button) or Downloaded (green button). H...

Joe

Community Legend

645 Views

3 replies

0 likes

  • 645 Views
  • 3 replies
  • 0 likes

Enable album art on lock screen

HiI am using Nexus 6pBut I am missing the feature of showing the album art on the lock screen, I have searched but didn't find any solution for this

Newbie

Hi I am using Nexus 6p But I am missing the feature of showing the album art on the lock screen, I have searched but didn't find any solution for this

Joe

Community Legend

12512 Views

1 replies

0 likes

  • 12512 Views
  • 1 replies
  • 0 likes

Spotify won't close.

Exactly, after i swipe up to close spotify it just keeps playing music and then i have to manually force stop it from the settings. And secondly, the widget to spotify player doesn't work properly but that's the least of my problems.

Casual Listener

Exactly, after i swipe up to close spotify it just keeps playing music and then i have to manually force stop it from the settings. And secondly, the widget to spotify player doesn't work properly bu...

Joe

Community Legend

10568 Views

7 replies

0 likes

"spotify" "won't" "close"
  • 10568 Views
  • 7 replies
  • 0 likes

Using sd card with offline music on 2 devices

Hi All, I have question if it is possible to use the same sd card (with spotify music downloaded to offline mode) on two android devices. I have a premium account on spotify and using it normally on my phone. But have also a car with android system a...

Casual Listener

Hi All,   I have question if it is possible to use the same sd card (with spotify music downloaded to offline mode) on two android devices. I have a premium account on spotify and using it nor...

Matt8407

Casual Listener

1192 Views

2 replies

0 likes

  • 1192 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback jumps when Huawei P9 Lite home buttons clicked

When I hit one of either the triangle or circle 'home' buttons the playback skips ever so slightly. For some reason it doesn't happen with the square button.Has anyone else experienced this?

Regular

When I hit one of either the triangle or circle 'home' buttons the playback skips ever so slightly. For some reason it doesn't happen with the square button. Has anyone else experienced this?

shouldibedamned

Regular

1564 Views

8 replies

0 likes

  • 1564 Views
  • 8 replies
  • 0 likes