Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Saturday
Sumit_Ghosh
Casual Listener
52100 Views
67 replies
25 likes

52100 Views
67 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
882209 Views
11 replies
51 likes
Android
Guide
Troubleshooting

882209 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27436 Views
4 replies
0 likes

27436 Views
4 replies
0 likes

Spotify fido user

I am currently using the not premium version and I have premium included in my fido plan. How do I upgrade to premium. I log in through facebook and I have tried registering again it doesnt give me the option to link my fido account. It has been a hu...

ChristinaMaria
Newbie
I am currently using the not premium version and I have premium included in my fido plan. How do I upgrade to premium. I log in through facebook and I have tried registering again it doesnt give me t...
2016-04-07 5:07:53 AM
2016-07-03 2:32:35 PM
sonjaweber77
Casual Listener
474 Views
3 replies
0 likes

474 Views
3 replies
0 likes

Spotify vs Tidal sound quality on phone

Hi,I found Tidal and I wanted to try it. That app is not as good as spotify BUT there is a one big problem. I have both set on 320kbps bitrate (eq off) and Tidal sounds much better on my phone than spotify but when I tried to compare quality on pc, t...

DatClassyHorse
Newbie
Hi, I found Tidal and I wanted to try it. That app is not as good as spotify BUT there is a one big problem. I have both set on 320kbps bitrate (eq off) and Tidal sounds much better on my phone than...
2016-07-03 1:51:55 PM
780 Views
0 replies
0 likes

780 Views
0 replies
0 likes

Stop playing after locking the screen

When i lock the screen after the song is finished, it does not change to the next one. I have to unlock it and then it will start working again. I tried to search the web and the community, i found that there are other people with the same issue, but...

poppe-1975
Casual Listener
When i lock the screen after the song is finished, it does not change to the next one. I have to unlock it and then it will start working again. I tried to search the web and the community, i found t...
2016-07-02 1:22:49 PM
2016-07-03 12:40:59 PM
poppe-1975
Casual Listener
257 Views
2 replies
0 likes

257 Views
2 replies
0 likes

Logging in with facebook in a different country

I couldn't log in with my FB account into the app after returning ti the free version (bank account changes etc. Unfinished). A notification saying I'm in a different country appeared. I'm from SK, I lived in Spain for half a year, used the app perfe...

TimkaK
Newbie
I couldn't log in with my FB account into the app after returning ti the free version (bank account changes etc. Unfinished). A notification saying I'm in a different country appeared. I'm from SK, I...
2016-07-03 9:42:18 AM
2016-07-03 10:18:44 AM
user-removed
Not applicable
189 Views
1 replies
0 likes

189 Views
1 replies
0 likes

Spotify UI becomes unusable regularly on Android

Slightly tricky one to describe, but this is 100% reproducable. Have the same problem on Nexus 5 and 5x running latest Android. Been happening for months so rolled through a few versions of Spotify. Hadn't reported it yet as I presumed it'd just get ...

hormyajp
Newbie
Slightly tricky one to describe, but this is 100% reproducable. Have the same problem on Nexus 5 and 5x running latest Android. Been happening for months so rolled through a few versions of Spot...
2016-07-03 6:47:26 AM
309 Views
0 replies
0 likes

309 Views
0 replies
0 likes

Someone is using my account!

Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign back in they are still there. It's a ps3 account and I...

Byronw214
Newbie
Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign bac...
2016-07-02 4:46:36 AM
2016-07-03 4:03:37 AM
dang2
Newbie
209 Views
1 replies
0 likes

209 Views
1 replies
0 likes

Spotify keeps stalling out on me.

What's up? So I've got a Droid Incredible and have been streaming spotify over wi-fi through my work's wi-fi and probablly about 10 times a day Spotify will just stop playing and usually pick it back up in a about a minute. It's just getting really a...

cstathis
Newbie
What's up? So I've got a Droid Incredible and have been streaming spotify over wi-fi through my work's wi-fi and probablly about 10 times a day Spotify will just stop playing and usually pick i...
2012-03-02 10:22:47 PM
2016-07-03 2:19:41 AM
Imaactress101
Roadie
1702 Views
4 replies
2 likes

1702 Views
4 replies
2 likes

Albums

Like 1 week ago i had the newest simple plan álbum but now isn't there anymore. Why? Anybody know why?

Josu9818
Newbie
Like 1 week ago i had the newest simple plan álbum but now isn't there anymore. Why? Anybody know why?
2016-07-02 11:02:15 PM
2016-07-03 1:14:15 AM
osornios
Spotify Star
174 Views
1 replies
0 likes

174 Views
1 replies
0 likes

Spotify shuts down on Android

I have updated my android and since then Spotify on my Samsung Galaxy S5 keeps shutting down after aprox. 3 second and mothing is happening, so i can't even use the app. I don't use any battery saver, reinstalled the app few times and nothing is help...

bubulik
Newbie
I have updated my android and since then Spotify on my Samsung Galaxy S5 keeps shutting down after aprox. 3 second and mothing is happening, so i can't even use the app. I don't use any battery saver...
2016-07-02 9:14:07 PM
449 Views
0 replies
5 likes

449 Views
0 replies
5 likes

Playback just cuts off?

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning.It won't continue until I open the app, which is very inconvenient when driving. Thi...

user-removed
Visitor
The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning. It won't continue until I open ...
2016-07-02 12:27:52 PM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

Solved!! Disconnect device from Spotify

I am on the verge of replacing my current tablet with a new one. What is the simplest way for me to tell Spotify that the device is no longer to be downloaded to and should be removed from the list of my devices that can use the service?

JohnGregory
Gig Goer
I am on the verge of replacing my current tablet with a new one. What is the simplest way for me to tell Spotify that the device is no longer to be downloaded to and should be removed from the list o...
2015-01-24 1:58:50 AM
2016-07-02 11:04:13 AM
Joe
Community Legend
8219 Views
5 replies
0 likes

8219 Views
5 replies
0 likes

I can't logging in from different country - via app with facebook

Hi,I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify from different country" What should I do? Thanks

Markistr
Newbie
Hi, I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify f...
2016-07-02 4:35:45 AM
2016-07-02 4:57:22 AM
anjieeeeeeeeee
Roadie
226 Views
1 replies
0 likes

226 Views
1 replies
0 likes

They charge without having premium subscription

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium serviceWhat can i do? I want use premium but i dont want the charge without reason

jorgetony064
Casual Listener
Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium service What can i do? I want use premium but i dont want the charge without reason
2016-07-02 4:14:52 AM
2016-07-02 4:30:00 AM
tester50
Newbie
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Downloaded Podacsts disapear when i go offline

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

Rønnestad
Newbie
I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?
2016-07-02 3:29:25 AM
161 Views
0 replies
0 likes

161 Views
0 replies
0 likes

SPANISH-DESCARGAR ALBUMS

Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1En el celular he decargado una gran cantidad de albums para usarlos sin conexión, cuando he descar...

user-removed
Visitor
Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1 En el celular he decargado una gran cantidad ...
2016-07-01 8:04:21 PM
2016-07-02 1:33:52 AM
osornios
Spotify Star
236 Views
1 replies
0 likes

236 Views
1 replies
0 likes

Spotify Responding Incredibly Slow on Many OnePlus X Android Phones

Hello, I wanted to bring to light a bug many OPX users seem to be experiencing. When using Spotify, weather I'm on Wifi or mobile data, I experience a ton of slowness when navigating the app. The app also loses track of the SD card from time to time ...

Kevin1a
Regular
Hello, I wanted to bring to light a bug many OPX users seem to be experiencing. When using Spotify, weather I'm on Wifi or mobile data, I experience a ton of slowness when navigating the app.&n...
2016-06-20 8:08:59 AM
2016-07-02 1:23:30 AM
Carppopotamus
Casual Listener
1407 Views
4 replies
5 likes

1407 Views
4 replies
5 likes

Why doesnt what im playing show up in my notifications?

I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?

tchicka4
Casual Listener
I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?
2016-07-01 3:37:34 PM
2016-07-01 10:39:06 PM
Joe
Community Legend
281 Views
3 replies
0 likes

281 Views
3 replies
0 likes

Solved!! Unable to play playlist radio stations recently

For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play. I can still play artist radio stations, and song radio stations, just not playlist radio stations. It...

Seasonalskier
Casual Listener
For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play. I can still play artist radio stat...
2016-07-01 4:03:56 PM
2016-07-01 9:45:48 PM
Joe
Community Legend
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

"Song is not available" for every sing

Recently when I play a song on Spotify on my galaxy s7 the song will pause on its own multiple times before the song ends. When I open the app and hit play it will resume but will pause again after 30sec-1min. I also need to open the app in order for...

Kevallcass
Newbie
Recently when I play a song on Spotify on my galaxy s7 the song will pause on its own multiple times before the song ends. When I open the app and hit play it will resume but will pause again after 3...
2016-07-01 5:58:05 PM
2016-07-01 6:41:47 PM
Joe
Community Legend
485 Views
1 replies
0 likes

485 Views
1 replies
0 likes

Why Classical Fans NEED Composer Metadata (and what that could do for Spotify)

This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.

mrudy420
Regular
This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.
2016-07-01 4:40:27 PM
183 Views
0 replies
0 likes

183 Views
0 replies
0 likes

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