Signed up for family premium

I signed up for family premium and its being really complicated for my brother to sign up to sign in. It keeps saying password is incorrect and gives him the run around. Not sure if i should just cancel subsription.

• Cpanthers1784
• Newbie
• I signed up for family premium and its being really complicated for my brother to sign up to sign in. It keeps saying password is incorrect and gives him the run around. Not sure if i should just can...
• 2016-06-29 6:12:20 PM
• 249 Views
• 0 replies
• 0 likes

Upgraded to Premium but showing Free

I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is showing free. I've already uninstalled and install...

• clnhbgt
• Newbie
• I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is...
• 2016-06-16 10:40:00 AM
• 2016-06-29 6:06:10 PM
• Yrrah1
• Gig Goer
• 1018 Views
• 3 replies
• 1 likes
• Spotify Premium

Cleared data on Spotify app, now downloaded playlists won't play

I recently cleared data in the application manager of my android app to free some space. I now try to listen to my downloaded offline playlists and they don'y show as "available offline" with the green arrow anymore. The songs seem to still on my sd ...

• joero221
• Casual Listener
• I recently cleared data in the application manager of my android app to free some space. I now try to listen to my downloaded offline playlists and they don'y show as "available offline" with the gre...
• 2016-06-29 5:12:19 PM
• 2016-06-29 5:54:35 PM
• Yrrah1
• Gig Goer
• 859 Views
• 5 replies
• 0 likes

Can not log in but want to cancel Premium

Hey guys, so I got Premium on my old phone and was always connected but my phone broke and I had to get a new one and now I can not log in anymore it says I have no Premium. But spotify Stockholm keeps getting money from my bank account. How can I so...

• bibi55
• Newbie
• Hey guys,  so I got Premium on my old phone and was always connected but my phone broke and I had to get a new one and now I can not log in anymore it says I have no Premium. But spotify Stockh...
• 2016-06-28 9:53:06 AM
• 2016-06-29 5:18:03 PM
• Hubo
• Community Legend
• 335 Views
• 1 replies
• 0 likes

0,99€ for 3months

Hello, im tryin to order 0.99€ for 3months, however its some error scipt that this offer is not able to my. Whats the problem?

• Aistysu
• Newbie
• Hello, im tryin to order 0.99€ for 3months, however its some error scipt that this offer is not able to my. Whats the problem?
• 2016-06-29 3:52:29 PM
• 300 Views
• 0 replies
• 0 likes

Accelerometer uses 83% of all Spotify battery usage.

Brief description of the issue: On my HTC One M9 I use GSam Battery Monitor to find out all possible issues with battery leakage on my phone. When I am using spotify the program shows me that 10% of all battery usage is Spotify and then in the detail...

• 11138115246
• Regular
• Brief description of the issue:     On my HTC One M9 I use GSam Battery Monitor to find out all possible issues with battery leakage on my phone.     When I am using spotify th...
• 2016-06-08 1:42:43 PM
• 2016-06-29 3:49:04 PM
• brodyknight
• Casual Listener
• 1866 Views
• 1 replies
• 2 likes
• accelerometer
  battery

Keep offline playlist

Hii download offline all my titles on android cellphone. But sometimes all titles are not available offline any longer and I have to download all again which means 10 go …any idea to keep my titles off lines all the time ?

• Ragrati
• Newbie
• Hi i download offline all my titles on android cellphone. But sometimes all titles are not available offline any longer and I have to download all again which means 10 go … any idea to keep my titl...
• 2016-06-29 3:48:45 PM
• 213 Views
• 0 replies
• 0 likes

Find a playlist

• Jamescokley296
• Casual Listener
• 2016-06-29 3:32:52 PM
• 2016-06-29 3:33:41 PM
• Jamescokley296
• Casual Listener
• 287 Views
• 1 replies
• 0 likes

Non riesco a passare a premium

Avendo attivato la promozione dei 3 mesi a 0,99€ ed essendo stati già prelevati dal conto ,l'applicazione mi dice ancora di passare a premium... Ho già provato a disinstallarla e a rimettere Il mio vecchio account ma niente da fare

• Andrea971
• Newbie
• Avendo attivato la promozione dei 3 mesi a 0,99€ ed essendo stati già prelevati dal conto ,l'applicazione mi dice ancora di passare a premium... Ho già provato a disinstallarla e a rimettere Il mio v...
• 2016-06-29 2:21:00 PM
• 260 Views
• 0 replies
• 0 likes

Music

I need help how do i fix the problem when i start my song it plays then it just stopsBut it still goes and i cant here it

• Davidzay1
• Casual Listener
• I need help how do i fix the problem when i start my song it plays then it just stops But it still goes and i cant here it
• 2016-06-15 6:45:25 PM
• 2016-06-29 2:13:28 PM
• Yrrah1
• Gig Goer
• 338 Views
• 3 replies
• 1 likes

Spotify deleting songs because of various errors.

Hello everyone,I got Spotify about a month ago and i haven't really been happy with it.My ~1.5k songs on extreme Quality which i store on my 32GB mini SD on my Samsung Galaxy S3 Neo keep being deleted. I can reproduce this:1.Download the songs at hom...

• DrTurtok
• Newbie
• Hello everyone, I got Spotify about a month ago and i haven't really been happy with it. My ~1.5k songs on extreme Quality which i store on my 32GB mini SD on my Samsung Galaxy S3 Neo keep being de...
• 2016-06-29 2:07:33 PM
• 202 Views
• 0 replies
• 0 likes

Online features not working and failing to scrobble

when i try to go to home, browse, or my profile via spotify mobile, the screen in the attached screenshot is all i get, both when connected to my home wifi and my cell data. i am not in offline mode.not only this, but spotify mobile has been failing ...

• inversereality
• Casual Listener
• when i try to go to home, browse, or my profile via spotify mobile, the screen in the attached screenshot is all i get, both when connected to my home wifi and my cell data. i am not in offline mode....
• 2016-06-20 7:03:44 PM
• 2016-06-29 12:26:20 PM
• boyhood_bravery
• Newbie
• 483 Views
• 2 replies
• 0 likes

This song is not available

Hi!Today I was using my iPad and I found out that the new track of Dimitri Vegas & Like Mike was released (Stay a while). I listened to it there and then I added it to the playlist I have.My phone (Android) has that playlist downloaded for offline us...

• danymardlin
• Newbie
• Hi! Today I was using my iPad and I found out that the new track of Dimitri Vegas & Like Mike was released (Stay a while). I listened to it there and then I added it to the playlist I have. My ...
• 2016-06-29 11:06:45 AM
• 317 Views
• 0 replies
• 0 likes
• Android
  Song not available
  stream
  support

Someone please help me

Hello. I have been experiencing problems when using Spotify on my phone (Samsung Galaxy s6). When I am listening to music the first song and sometimes the second song plays perfectly. But when the song ends all of the sudden the music stops and does ...

• Imsofunny_101
• Casual Listener
• Hello. I have been experiencing problems when using Spotify on my phone (Samsung Galaxy s6). When I am listening to music the first song and sometimes the second song plays perfectly. But when the so...
• 2016-06-28 6:26:39 AM
• 2016-06-29 8:50:50 AM
• Jayb72
• Community Legend
• 373 Views
• 4 replies
• 0 likes

I found out why gapless stopped working

Spotify started prioritising local files over its own. It couldn't play local files gapless already for a long time and that hasn't changed. I tried Mike Oldfield's "Tubular Bells 2003" and the Android client inserts gaps. Then I tried something I do...

• navaira
• Roadie
• Spotify started prioritising local files over its own. It couldn't play local files gapless already for a long time and that hasn't changed.   I tried Mike Oldfield's "Tubular Bells 2003" and ...
• 2016-06-29 8:27:58 AM
• 261 Views
• 0 replies
• 0 likes

How to Contact Spotify Directly for Unsolved Matters?

If there is an ongoing issue and the community is not finding the solution, how is one to contact Spotify directly to get the problem solved? Im sure more than just myself have experienced this issue and have also been forced to cancel subscription u...

• Chelumi
• Casual Listener
• If there is an ongoing issue and the community is not finding the solution, how is one to contact Spotify directly to get the problem solved?  Im sure more than just myself have experienced t...
• 2016-06-29 7:01:53 AM
• 565 Views
• 0 replies
• 0 likes
• contact
  Directly
  Earth
  how to
  problems
  solutions
  Spotify
  to
  Unsolved

Cannot Download on Android because "Not Available in your Country" Error Message

Spotify is available in my country - Nicaragua (Central America). I use Spotify with no problem on Windows and Apple computers and it is growing in popularity in the cities. But, when I try to download the Spotify App on my Android system I always ge...

• Chelumi
• Casual Listener
• Spotify is available in my country - Nicaragua (Central America). I use Spotify with no problem on Windows and Apple computers and it is growing in popularity in the cities. But, when I try to downlo...
• 2016-06-29 6:52:24 AM
• 624 Views
• 0 replies
• 0 likes
• Android
  available
  Cannot
  country
  message
  not
  Spotify