Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Every song is not available

Every song is not available

What ever song I select it won't play, it just pop out a window says that I've discovered a premium feature. I've been reinstalling the spa five times and restarting my device over fifteen times for two days.
Ps I was in America and now I'm currently in another country, is that a problem?
Please help.
Reply
1 Reply

Hey @Iittlecorvidae, welcome to the Community!

 

We've checked your account and seen it's curretly set to Taiwan, so that shouldn't be a problem. Keep in mind that you can only use Spotify for 14 days outside of the country it was originally created in. Can you let us know the device/operating system and version of Spotify you're currently using?

 

We'll see what we can suggest. 

Suggested posts