Help Wizard

Step 1


Can't connect Shazam with Spotify

Can't connect Shazam with Spotify



I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can it be because I'm in another country? I tried to Deinstall it but when I download it again the Connect to Spotify button still doesn't show.  Help.


South Korea



Samsung Galaxy 7

Operating System


2 Replies

Hey there @raniaosman,


Thanks for reaching out about this here in the Community!


Just to confirm, could you let us know the country you're currently trying to connect them from?


Keep in mind that this integration might not be available on countries where Spotify isn't available on. You can find a full list of the countries where Spotify is available here.


Let us know how things go! We'll be right here if you have any questions.

Have a lovely day 🙂

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I have the same problem but with one difference, I have 2 smartphones, and one of both can synchronise spotify with shazam, and not the other (the first is galaxy note 3, the second galaxy s8). I'm from France in which spotify is available, and I'm living for few month in Madagascar in which it's theoretically not available (even if I can use Spotify to listen my music).

How can I do to have this synchronisation on my second phone ??

Thank you very much for your help

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