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Can't log in when spotify is set to offline.

Solved!

Can't log in when spotify is set to offline.

 

Plan

Premium

Country

 Canada

Device

LG G3, Sony Aqua m2, Pixel 2.

Operating System

Android from 5 to 8

 

My Question or Issue

 When i set spotify to offline mode, the next time i start spotify will ask me to log in- but the log in will not be accepted because i am offline, with no way to set it back online.

- This is a MAJOR logic problem,how can i set it to online if i can't even log in?
- No, "pressing cancel then re-typing your password" does not work, it never worked, it CANNOT work.
- It is the 3rd time in the last 3 days that i have to re-download spotify na re-download ALL my songs. 3 times in 3 days.

This issue has been open countless times with no solution, no, reinstalling is NOT a solution.

We, as paying customer, demand that we be able to use the service THE WAY IT WAS INTENDED.

This is ridiculous, seriously. I can't listen to the service i'm paying for.

3 times in 3 days.

Reply

Accepted Solutions
Marked as solution

So, it happenned 6 times in 7 days, No response, consumer service is inexsistant, just like the quality of the app.

But I found a solution; I'm closing my account and going with another provider.

View solution in original post

2 Replies

You guys will never guess what happened this morning!

 

its 4 times in 4 days.

Marked as solution

So, it happenned 6 times in 7 days, No response, consumer service is inexsistant, just like the quality of the app.

But I found a solution; I'm closing my account and going with another provider.

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