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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211084 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211084 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

561617 Views

78 replies

3 likes

  • 561617 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463375 Views

575 replies

39 likes

Account
Free
  • 463375 Views
  • 575 replies
  • 39 likes

Liked songs won't appear on my Favorites list

Hi! It seems like ever since Spotify updated its look, I've been having trouble adding new songs to my Favorites list; sometimes it'll show up, sometimes it doesn't. Furthermore, several songs I had in Favorites are no longer there.

Newbie

Hi! It seems like ever since Spotify updated its look, I've been having trouble adding new songs to my Favorites list; sometimes it'll show up, sometimes it doesn't. Furthermore, several songs I had ...

2045 Views

0 replies

15 likes

  • 2045 Views
  • 0 replies
  • 15 likes

Solved!! Can't download using cellular

I want to download a song on Spotify, but when I press the download always appear the words: go to settings for download using cellular

Newbie

I want to download a song on Spotify, but when I press the download always appear the words: go to settings for download using cellular

andypolack

Casual Listener

288900 Views

34 replies

6 likes

  • 288900 Views
  • 34 replies
  • 6 likes

[Android] Crash when adding favorite

PlanPremium CountryFrance DeviceHuawei Honor 8 Operating SystemAndroid 7.0 Spotify version:8.4.57.803 armV7 My Question or Issue Hi. Whenever i add a song as a favorite, the heart will normally get "filled". But if i go to my tracks, i don't see the ...

Newbie

  Plan Premium   Country France   Device Huawei Honor 8   Operating System Android 7.0   Spotify version: 8.4.57.803 armV7   My Question or Issue  ...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Black screen when launching spotify app

Plan PremiumCountryNorwayDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueSo recently every time I open spotify I get a black screen (image in attachements). All my apps and the OS is updated to the latest version. I have also t...

Casual Listener

  Plan  Premium Country Norway Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue So recently every time I open spotify I get a black scr...

samham

Newbie

1958 Views

2 replies

1 likes

  • 1958 Views
  • 2 replies
  • 1 likes

sony wh-1000xm2 bluetooth gesture controls not working

Subject explainst problem. It does let me change vol up/down, but changing song only works when I unlock screen. The input is captured, because I can hear a small "beep" when I input. Please fix.

Newbie

  Subject explainst problem. It does let me change vol up/down, but changing song only works when I unlock screen. The input is captured, because I can hear a small "beep" when I input. Please ...

612 Views

0 replies

3 likes

  • 612 Views
  • 0 replies
  • 3 likes

Músicas que só tocam no pc

Tenho uma playlist, e vira e mexe tem várias músicas indisponíveis no celular. Aí tenho que ir no app do pc e tirar. Só que percebi uma vez que as mesmas músicas que estão indisponíveis no app do android, estão disponíveis na minha playslit no app do...

Casual Listener

  Tenho uma playlist, e vira e mexe tem várias músicas indisponíveis no celular. Aí tenho que ir no app do pc e tirar. Só que percebi uma vez que as mesmas músicas que estão indisponíveis no ap...

raissavitari

Casual Listener

917 Views

2 replies

0 likes

  • 917 Views
  • 2 replies
  • 0 likes

Google Assistant opens app, but will not play song. Incredibly frustrating.

Pixel XL 2, it is impossible to get Google assistant to play a song. It will open the app but never starts to play music. I have already spoken to google support, unistalled and reinstalled both the Google app and Spotify, cleared caches, restarted n...

Casual Listener

Pixel XL 2, it is impossible to get Google assistant to play a song. It will open the app but never starts to play music. I have already spoken to google support, unistalled and reinstalled both the ...

Mike616

Casual Listener

27156 Views

36 replies

18 likes

  • 27156 Views
  • 36 replies
  • 18 likes

Download quality keeps resetting itself

Since a few weeks i noticed the download quality settings on my pixel 2xl keeps on resetting itself from extreme to normal no matter how many times I set it back. It becoming extremely annoying to keep re-downloading my playlists each time it resets ...

Casual Listener

Since a few weeks i noticed the download quality settings on my pixel 2xl keeps on resetting itself from extreme to normal no matter how many times I set it back. It becoming extremely annoying to ke...

veprieto

Newbie

4371 Views

7 replies

13 likes

  • 4371 Views
  • 7 replies
  • 13 likes

Skipping song.

Premium, Latvia, Samsung Galaxy S7, Android.I spent around an hour looking for a song: Jay-Z, Alicia Keys - Empire of State Mind, later when I found it I put it on my own Spotify playlist. When it was supposed to play next, it just automatically skip...

Casual Listener

Premium, Latvia, Samsung Galaxy S7, Android. I spent around an hour looking for a song: Jay-Z, Alicia Keys - Empire of State Mind, later when I found it I put it on my own Spotify playlist. When it ...

lubos

Roadie

1623 Views

2 replies

0 likes

  • 1623 Views
  • 2 replies
  • 0 likes

my spotify app on android keeps crashing after i added local files

when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.

Newbie

when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.

niharkg

Regular

6269 Views

15 replies

0 likes

  • 6269 Views
  • 15 replies
  • 0 likes

Playlist won't play searched artist!

When I open one of my playlist, and search an artist or band, and play the first song, the playlist will shuffle the whole playlist and not the spicific artist or band.PlanPremiumCountry USADevicePixel 2 XLOperating SystemAndroid

Casual Listener

When I open one of my playlist, and search an artist or band, and play the first song, the playlist will shuffle the whole playlist and not the spicific artist or band. Plan Premium Country &nbsp...

4xi-ns_f6bqcn

Newbie

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Solved!! Android app crash at startup

PlanPremiumCountry PolandDeviceLG G5Operating SystemAndroid 7.0 My Question or Issue As of today, i cant open Spotify app. Tried clearing cache/data, reinstalling (ffs, ive had 1000+ songs downloaded for offline and 20+ mp3 playlists synced..) and no...

Casual Listener

Plan Premium Country  Poland Device LG G5 Operating System Android 7.0   My Question or Issue  As of today, i cant open Spotify app. Tried clearing cache/data, reinstalling (...

niharkg

Regular

10313 Views

24 replies

11 likes

  • 10313 Views
  • 24 replies
  • 11 likes

I have a ZTE phone and can't find the storage option in the settings

I need to transfer my downloaded music to my so card for storage but I can't find the storage option in the settings on my account (I have a ZTE phone) plz help

Newbie

I need to transfer my downloaded music to my so card for storage but I can't find the storage option in the settings on my account (I have a ZTE phone) plz help

JayTee0212

Regular

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Spotify crashes after moving the songs on external sd card

PlanPremiumCountry DeviceSamsung Galaxy A3Operating SystemAndroid Oreo My Question or Issue I can easily move the whole music on to the external sd card. But when I try to use Spotify a couple of hours or days later, I am logged out and can not log i...

Casual Listener

Plan Premium Country   Device Samsung Galaxy A3 Operating System Android Oreo   My Question or Issue  I can easily move the whole music on to the external sd card. But w...

375i_-421lkai

Casual Listener

1423 Views

2 replies

0 likes

  • 1423 Views
  • 2 replies
  • 0 likes

Links shared through FB messenger either don't work at all, or just open the Play Store

I've been having trouble playing ANY links through Facebook messenger. The links appear as they should but never open the song on spotify. I used to be able to get around the issue by sharing the direct link, but now that doesn't work either.When a l...

Newbie

I've been having trouble playing ANY links through Facebook messenger. The links appear as they should but never open the song on spotify. I used to be able to get around the issue by sharing the dir...

_-tkjro3bcwn

Newbie

13845 Views

3 replies

40 likes

  • 13845 Views
  • 3 replies
  • 40 likes

Spotify crashes on startup on Android since the last update.

PlanPremiumCountry DEDeviceMoto G4Operating SystemAndroid 7.0 My Question or Issue I've read this from others already. Apparently a lot of people have the same issue. Whenever I start the spotify app it immediately crashes. I've reinstalled it twice,...

Casual Listener

  Plan Premium Country  DE Device Moto G4 Operating System Android 7.0   My Question or Issue  I've read this from others already. Apparently a lot of people have the s...

imogenbd

Casual Listener

4542 Views

13 replies

18 likes

  • 4542 Views
  • 13 replies
  • 18 likes

Solved!! Spotify VERY slow.

My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button. Using S7 Edge Android Oreo.

Casual Listener

My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button. Using S7 Edge Android Oreo. &...

Nico

Community Legend

10702 Views

1 replies

1 likes

smartphone
  • 10702 Views
  • 1 replies
  • 1 likes

Spotify still pausing on chromecast

Hi, I've been part of a group of people having problems with spotify pausing with chromecast audio. The issue has been marked as fixed, but it's not fixed for me:https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136#...

Newbie

Hi,   I've been part of a group of people having problems with spotify pausing with chromecast audio. The issue has been marked as fixed, but it's not fixed for me: https://community.spotify....

672 Views

0 replies

0 likes

  • 672 Views
  • 0 replies
  • 0 likes

Where has gone the beautiful display?

Spotify on android, premium subscription. France. Hi, just a few days ago Spotify looked beautiful on my android phone. The music playing cover was full screen, with big enough text so I can see it in the car easily. The home screen was pretty too, w...

Music Fan

Spotify on android, premium subscription. France.    Hi, just a few days ago Spotify looked beautiful on my android phone. The music playing cover was full screen, with big enough text so...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

No aparecen las canciones descargadas

Hace dos semanas adquiri un MOTO E4 con Android 7.1.1 entonces como cualquier tiempo normal descarge todas mis canciones para escucharlas de modo offline (soy usuario premium en un paquete familiar) entonces hasta ahi todo perfecto, pero cuando agreg...

Visitor

Hace dos semanas adquiri un MOTO E4 con Android 7.1.1 entonces como cualquier tiempo normal descarge todas mis canciones para escucharlas de modo offline (soy usuario premium en un paquete familiar) ...

Vladimir96

Newbie

4167 Views

3 replies

1 likes

  • 4167 Views
  • 3 replies
  • 1 likes