Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have looked at other threads here and have tried everythin...
Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have lo...
1325 Views
0 replies
0 likes
https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715 Any news with that?
https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715 Any news with that?
352 Views
0 replies
0 likes
Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of going to number 2 or next song in top songs list, goes...
Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of goi...
324 Views
0 replies
0 likes
I'm on an S6 active, and my equalizer on spotify is constantly randomly changing - everything from the detailed settings, premade settings, and the two knob things. How can I stop this from happening?
I'm on an S6 active, and my equalizer on spotify is constantly randomly changing - everything from the detailed settings, premade settings, and the two knob things. How can I stop this from happening?
462 Views
0 replies
0 likes
I've downloaded Global top 50, today's top hits, mint, peaceful piano to my device. But when I go online and search for different songs all those playlists will soon be gone on the "recently played" section and there is no way for me to play those pl...
I've downloaded Global top 50, today's top hits, mint, peaceful piano to my device. But when I go online and search for different songs all those playlists will soon be gone on the "recently played" ...
281 Views
0 replies
0 likes
HiI've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my android phone. Someone has the same problem and have th...
Hi I've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my an...
Casual Listener
460 Views
2 replies
0 likes
As an avid runner, software engineer, and GPS watch developer/tester (Timex, Garmin) I'm baffled at the lack of priority and help related to Spotify on the Gear Sport. I'm unable to log into Spotify on the watch. I've read the pages of forum discussi...
As an avid runner, software engineer, and GPS watch developer/tester (Timex, Garmin) I'm baffled at the lack of priority and help related to Spotify on the Gear Sport. I'm unable to log into Sp...
1570 Views
0 replies
18 likes
So, A couple moths ago one of my playlists got deleted for no reason nit by me. I got an answer for how to get it back and it worked. Today the same playlist was deleted again not by me and i can't recover it from the spotify support. I don't see the...
So, A couple moths ago one of my playlists got deleted for no reason nit by me. I got an answer for how to get it back and it worked. Today the same playlist was deleted again not by me and i can't r...
243 Views
0 replies
0 likes
Hello, I've been looking all around for a similar topic, but didn't find anything and decided to start my own. Lately Spotify is constantly warning me that it cannot install an update because my version of Android is too low. When I had a Nexus 5 wit...
Hello, I've been looking all around for a similar topic, but didn't find anything and decided to start my own. Lately Spotify is constantly warning me that it cannot install an update becaus...
309 Views
0 replies
0 likes
Hi I drive a 2015 Honda civic and when I connect to Spotify the display in the car states Samsung S8. No track info is displayed. Anyway around this? The track can still be changed.
Hi I drive a 2015 Honda civic and when I connect to Spotify the display in the car states Samsung S8. No track info is displayed. Anyway around this? The track can still be changed.
227 Views
0 replies
0 likes
I have seen this topic discussed in the desktop section of this forum one year ago. Well I am having it on my Android phone since this morning. No matter what song I play in a playlist, it skips to the first song of the playlist. Driving me crazy. An...
I have seen this topic discussed in the desktop section of this forum one year ago. Well I am having it on my Android phone since this morning. No matter what song I play in a playlist, it skip...
327 Views
0 replies
0 likes
Is there anything I can do to get back my favourite song? (not a premium user)
Is there anything I can do to get back my favourite song? (not a premium user)
834 Views
0 replies
2 likes
Hola! Tengo un samsung s8+ (sin tarjeta de memoria) no me aparece la opción almacenamiento. Q puedo hacer?
Hola! Tengo un samsung s8+ (sin tarjeta de memoria) no me aparece la opción almacenamiento. Q puedo hacer?
Regular
367 Views
1 replies
0 likes
Every time I open the app I get this pop up and it gets in the way of using the app, is there a way to disable it? As far as my user experience goes this is an ad and I'm paying for premium to not see or hear ads. You have a new feature? Cool. Tell m...
Every time I open the app I get this pop up and it gets in the way of using the app, is there a way to disable it? As far as my user experience goes this is an ad and I'm paying for premium to not se...
403 Views
0 replies
0 likes
No me aparece la opción para descargar la música en mi tarjeta sd. El celular es un Moto G4.
No me aparece la opción para descargar la música en mi tarjeta sd. El celular es un Moto G4.
487 Views
0 replies
0 likes
Spotify looks completely different and revamped on my friend's phone but still looks old to me, no updates available how can I get the new interface?
Spotify looks completely different and revamped on my friend's phone but still looks old to me, no updates available how can I get the new interface?
Community Legend
10833 Views
3 replies
0 likes
After watching the first video when I open my playlist, the next one says click here to watch. However, after unlocking my phone to click, a page pops up that says thanks to the following sponsor. If I click on it nothing happens. If I swipe it away ...
After watching the first video when I open my playlist, the next one says click here to watch. However, after unlocking my phone to click, a page pops up that says thanks to the following sponsor. If...
404 Views
0 replies
1 likes
Hi, any help on the following would be appreciated... I have Spotify premium linked to my Google Assistant and have no problem using voice commands to play Spotify over our google homes in the house. Over Android Auto, it only works intermittently. I...
Hi, any help on the following would be appreciated... I have Spotify premium linked to my Google Assistant and have no problem using voice commands to play Spotify over our google homes in the house....
434 Views
0 replies
2 likes
Hello! i downloaded Edge Spotify i added my Playlist on it but i still can't see my playlist, what i only see is the name of my Playlist and at the left side: "click item to open playlist in spotify long click item to show playlist details" i dont se...
Hello! i downloaded Edge Spotify i added my Playlist on it but i still can't see my playlist, what i only see is the name of my Playlist and at the left side: "click item to open playlist in...
Casual Listener
574 Views
2 replies
0 likes
How can I configure Spotify to go to the next playlist, I have created, when one ends.Currently when one playlist of mine ends, it automatically goes to "recommended songs" Please help.
How can I configure Spotify to go to the next playlist, I have created, when one ends. Currently when one playlist of mine ends, it automatically goes to "recommended songs" Pl...
264 Views
0 replies
0 likes
