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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116147 Views

27 replies

4 likes

  • 116147 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233671 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233671 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593715 Views

79 replies

3 likes

  • 593715 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487308 Views

580 replies

42 likes

Account
Free
  • 487308 Views
  • 580 replies
  • 42 likes

Battery drain Google Pixel 2

Having major issues with Spotify eating my battery on my pixel 2 XL. It is taking up to 40% of battery and phone is completely dead by 3pm from a full charge. I hadn't even used Spotify today and still it said that I had used it for 3hrs 49mins?? If ...

Newbie

Having major issues with Spotify eating my battery on my pixel 2 XL. It is taking up to 40% of battery and phone is completely dead by 3pm from a full charge. I hadn't even used Spotify today and sti...

semitoneberlin

Casual Listener

1881 Views

3 replies

3 likes

  • 1881 Views
  • 3 replies
  • 3 likes

Crackling noises when playing Spotify via bluetooth speaker

PlanPremiumCountryGermanyDeviceHuawei Honor 6XOperating SystemAndroid 7 My Question or Issue Hey there, I have some problem with Spotify playing on my bluetooth speakers (Logitech X300). I experience this issue only with Spotify, with all other sound...

Music Fan

Plan Premium Country Germany Device Huawei Honor 6X Operating System Android 7   My Question or Issue   Hey there, I have some problem with Spotify playing on my bluetooth speake...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

Playlists Failing to sync across devices

PlanPremiumCountry United StatesDeviceSamsung Galaxy J7Operating Systemandroid My Question or Issue I deleted a few songs across playlists on my laptop, and then when i went to spotify on my cell it still shows the playlist has the same amount of son...

Gig Goer

Plan Premium Country  United States Device Samsung Galaxy J7 Operating System android   My Question or Issue  I deleted a few songs across playlists on my laptop, and then wh...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Spotify App closes itself whenever I try to open it.

PlanPremiumCountryArgentina DeviceSamsungOperating SystemAndroidMy Question or Issue Spotify App. won't start when I try to open it. It just opens for 2 or 3 segs. and then it closes itself. Can't even log in now. What's the deal? It's been three day...

Casual Listener

Plan Premium Country Argentina  Device Samsung Operating System Android My Question or Issue  Spotify App. won't start when I try to open it. It just opens for 2 or 3 segs. and the...

613 Views

0 replies

0 likes

  • 613 Views
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Superuser Contribution Walters iphone

PlanPremiumCountry United statesDeviceAlcatel pulsemixOperating System My Question or Issue I'll be listening to Spotify at home and or in my car and all of a sudden what I'm listening to stops and music starts playing from Walters iphone, I don't kn...

Newbie

Plan Premium Country  United states Device Alcatel pulsemix Operating System     My Question or Issue  I'll be listening to Spotify at home and or in my car and all of a...

Alfredo

Roadie

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
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Superuser Contribution Playlist History Showing Unplayed Albums?

PlanPremiumCountryUSA DeviceOneplus 5TOperating SystemAndroid NMy Question or Issue When I open my spotify, it shows a bunch of these albums in the playlist history that I've never even seen before, and it overshadows all the songs that I actually wa...

Newbie

Plan Premium Country USA  Device Oneplus 5T Operating System Android N My Question or Issue  When I open my spotify, it shows a bunch of these albums in the playlist history t...

Alfredo

Roadie

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skips and Shuffles

None of the below information is required. However, the more PlanFreeCountry UkDevice(Sony Xperia xa1) My Question or IssueI can't skip any song! It's been more than an hour and all my skips haven't renewed. Also, I have two playlists that have at le...

Newbie

None of the below information is required. However, the more  Plan Free Country  Uk Device (Sony Xperia xa1)  My Question or Issue I can't skip any song! It's been more than a...

Alfredo

Roadie

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New UI - Where are songs in my library?

PlanFree/PremiumCountry USDevice(Google Pixel 2)Operating System(Android Oreo) My Question or Issue With the recent UI update, I can no longer access the song list in my library. I have access to Playlists, Artists, Albums, and Podcasts, but often ti...

Newbie

Plan Free/Premium Country  US Device (Google Pixel 2) Operating System (Android Oreo)   My Question or Issue  With the recent UI update, I can no longer access the song ...

Alfredo

Roadie

1671 Views

1 replies

2 likes

  • 1671 Views
  • 1 replies
  • 2 likes

Superuser Contribution Keeping offline songs on SD card after phone wipe

PlanPremiumCountry CanadaDeviceSamsung Galaxy s7Operating SystemAndroid Oreo My Question or Issue I'm looking to do a factory reseet on my phone, but I would like to keep my downloaded songs on my SD card. I have hit the limit of downloaded songs, an...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy s7 Operating System Android Oreo  My Question or Issue  I'm looking to do a factory reseet on my phone, but I would like to ...

Alfredo

Roadie

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification Icon

PlanPremiumCountry United StatesDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue The spotify app icon is showing a notification icon in the top right corner on my home screen. I cant figure out what in the app is causing it. I need...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S7 Operating System Android   My Question or Issue  The spotify app icon is showing a notification icon in the top r...

Alfredo

Roadie

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cache

i tried many times to delete cache on my phone but still it says it uses 9.1 GB, and i dont have space for anything else. Its frustrating that this one app is eating upp 3/4 of my phones storage. if there is no fix for this i might just delete the ap...

Newbie

i tried many times to delete cache on my phone but still it says it uses 9.1 GB,  and i dont have space for anything else. Its frustrating that this one app is eating upp 3/4 of my phones storag...

Alfredo

Roadie

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to play the exact same song on autorepeat

PlanPremiumOperating SystemAndroid My Question or Issue I want to play the exact same song on non-stop autoplay.I used to be able to do it,but not anymore.(maybe because of an update?)I do not remember how I did in the first place.Anyone smart knows?...

Newbie

  Plan Premium Operating System Android   My Question or Issue   I want to play the exact same song on non-stop autoplay.I used to be able to do it,but not anymore.(maybe becau...

Alfredo

Roadie

991 Views

1 replies

0 likes

  • 991 Views
  • 1 replies
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Superuser Contribution Saved music deleted after system update, but phone still says Spotify is using 16gb of user data spa

This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously had the download all button toggled on my songs list....

Newbie

This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously ha...

Alfredo

Roadie

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
  • 0 likes

Remove from Playlist

Where is the option to remove the song from Playlist?

Visitor

Where is the option to remove the song from Playlist?

user-removed

Not applicable

949 Views

4 replies

0 likes

  • 949 Views
  • 4 replies
  • 0 likes

Saving music on SD card

How do I can move saved music to SD card on Xiaomi mi A1 with clean android oreo? Of course I have Spotify premium

Newbie

   How do I can move saved music to SD card on Xiaomi mi A1 with clean android oreo? Of course I have Spotify premium

1168471053

Regular

2378 Views

2 replies

0 likes

  • 2378 Views
  • 2 replies
  • 0 likes

Freezing upon searching android

PlanFreeCountry UsaDeviceSamsing galaxy s6 (SM-G920V)Operating SystemAndroid 7 My Question or Issue When i go to search or add a song, it prompts a blank, uninteractable screen, song also freezes, causing me to restart the app. The song begins at the...

Casual Listener

  Plan Free Country  Usa Device Samsing galaxy s6 (SM-G920V) Operating System Android 7   My Question or Issue  When i go to search or add a song, it prompts a blank, u...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Freezing upon searching android

PlanFreeCountry USADeviceSamsung S6 (SM-G920V)Operating SystemAndroid 7 My Question or Issue Whenever i go to add a song on my playlist on mobile, the song stops and becomes a non-interactable blank black screen, causing me to have to restart the app...

Casual Listener

  Plan Free Country  USA Device Samsung S6 (SM-G920V) Operating System Android 7   My Question or Issue   Whenever i go to add a song on my playlist on mobile, the son...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

"Now Playing" screen animation problem

I am a premium user owning a Samsung S7 with Oreo 8.0. There is a bug in the animation of "now playing" bar where the name of the song and singer slide. When I tap on that bar, the animation is either fade in (or out?) or slide from right. However th...

Casual Listener

I am a premium user owning a Samsung S7 with Oreo 8.0. There is a bug in the animation of "now playing" bar where the name of the song and singer slide. When I tap on that bar, the animation is eithe...

1164 Views

0 replies

1 likes

Android
Animations
OREO
S7
Samsung
  • 1164 Views
  • 0 replies
  • 1 likes

Solution for how to shuffle all playlists at once

I found a solution for android Download app: Playlist Manager (by reissGRVS)- its free Open the app and create a new playlist , you can choose existing playlists and merge them all in one.Open your spotify app, and look for the new playlist under Pla...

Newbie

I found a solution for android   Download app: Playlist Manager (by reissGRVS)- its free 🙂 Open the app and create a new playlist , you can choose existing playlists and merge them all in on...

2686 Views

0 replies

1 likes

  • 2686 Views
  • 0 replies
  • 1 likes

Plan familiar

Me cancelaron el plan familiar porque no pudieron confirmar mi dirección pero yo llene el fórmula y resido en la misma casa

Newbie

Me cancelaron el plan familiar porque no pudieron confirmar mi dirección pero yo llene el fórmula y resido en la misma casa 

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes