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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

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544 replies

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Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Tracks appear in random order when adding an album to a playlist

The past week all the songs in my playlist have been in random order. I've tried removing an album manually and re-adding it but the songs are still in random order (track 3 before 1, then 6, then 2, etc), even if I sort by album.

Casual Listener

The past week all the songs in my playlist have been in random order. I've tried removing an album manually and re-adding it but the songs are still in random order (track 3 before 1, then 6, then 2,...

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Latest update

I have found some problems with the latest update, 1. When i filter a song and try to click it it just playes the song "behind it" for example i have 4 songs in my playlist and filter one of them it will play the first song in my playlist because its...

Casual Listener

I have found some problems with the latest update, 1. When i filter a song and try to click it it just playes the song "behind it" for example i have 4 songs in my playlist and filter one of them it ...

ri0z

Casual Listener

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Superuser Contribution Other apps

Hi can we use other apps like eq and amps too get more personal sound preference.

Casual Listener

Hi can we use other apps like eq and amps too get more personal sound preference. 

Plasticman53

Casual Listener

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2 replies

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Shuffle and repeat turn off constantly

Hi, as the title say, I've had to manually turn back on shuffle and repeat all day today like 20 times (No joke) I have re-nstalled but the same still happens? Any ideas?

Casual Listener

Hi, as the title say, I've had to manually turn back on shuffle and repeat all day today like 20 times (No joke) I have re-nstalled but the same still happens?   Any ideas?

hypooo2k17

Casual Listener

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2 replies

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repeat
shuffle
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Car Stereo skip buttons, repeat not working.

Hi, after the latest update, my Car Stereo (Sony MEX BT player) - will no longer skip tracks when connecetd to Spotify on my Pixel XL. I have double checked the car stereo buttons which all work in other modes like Radio, USB, etc. It has only stoppe...

Newbie

Hi, after the latest update, my Car Stereo (Sony MEX BT player) - will no longer skip tracks when connecetd to Spotify on my Pixel XL.  I have double checked the car stereo buttons which all wor...

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Search not working

I've noticed that recently any time I want to search a specific song from my playlist if I press the song I was it starts playing a completely different song the search function is basically unusable for me at the moment

Casual Listener

I've noticed that recently any time I want to search a specific song from my playlist if I press the song I was it starts playing a completely different song the search function is basically unusable...

b4xugr6_i-y1e

Newbie

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3 replies

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S3 Gear frontier Offline Music doesn't work

Hi, Sorry for my bad English. I became a S3 Gear Frontier to use it in the Gym, for music without Smartphone I download the Playlists, and all work fine..... to the moment without WLAN or Smartphone connection. At this moment I can't play tMusic, cha...

Casual Listener

Hi,    Sorry for my bad English.    I became a S3 Gear Frontier to use it in the Gym, for music without Smartphone   I download the Playlists, and all work fine..... to...

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Spotify deleting my offline songs

I can download my songs for offline use. I can listen to the songs when I am offline. But over the last week Spotify wiped out my 2000+ songs 3 times and blacked them out, so I couldn't listen to them. This is a complete waste of data AND energy usag...

Regular

I can download my songs for offline use. I can listen to the songs when I am offline.   But over the last week Spotify wiped out my 2000+ songs 3 times and blacked them out, so I couldn't list...

aljohnston112

Regular

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1 replies

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Playing single interprets inside a Playlist doesn't work

So, had anyone else have the issue that when you search for a specific artist inside of your big playlist and you try to play a song, the selected song won't start, but rather another song in the playlist. It's kinda weird to describe but every time ...

Newbie

So, had anyone else have the issue that when you search for a specific artist inside of your big playlist and you try to play a song, the selected song won't start, but rather another song in the pla...

269 Views

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play/pause feature not responding at times

so if I'm in the spotify app no problem. if I'm not, either different app or screen off google assistant says asking spotify to play song...nothing happens...also my headphones will not resume the song but will pause it. However if I double click the...

Newbie

so if I'm in the spotify app no problem. if I'm not, either different app or screen off google assistant says asking spotify to play song...nothing happens...also my headphones will not resume the so...

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Local files won't let me play from specific points of the song

The local files on my phone (S6) won't let me play from a specific point of the song. For example, if I wanted to listen to a song from 2 minutes in, it will only restart the song and that's all I can do. I didn't think it would be much of an issue b...

Newbie

The local files on my phone (S6) won't let me play from a specific point of the song. For example, if I wanted to listen to a song from 2 minutes in, it will only restart the song and that's all I ca...

k-mmeo6x4g_kg

Regular

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2 replies

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Skipping to certain sections of local files won't work.

So this just started happening a few days ago. For all my local/files mp3 files, I've been having a problem where if I wanted to skip to a certain section of the song, it would rather just start at the beginning rather than the desired time section. ...

Regular

So this just started happening a few days ago.   For all my local/files mp3 files, I've been having a problem where if I wanted to skip to a certain section of the song, it would rather just s...

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[ANDROID] Spotify stops play and resets to 0:00 when opening other apps ( Google Maps, Spotify)

Ive tried this on bluetooth, off bluetooth but havent been able to try it while connected to headphones but its frustrating whenever I open another app to either get directions or check a photo/take a photo and my music completely quits. Anyone have ...

Newbie

Ive tried this on bluetooth, off bluetooth but havent been able to try it while connected to  headphones but its frustrating whenever I open another app to either get directions or check a photo...

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Shuffle function does not maintain

Hi, I have a Moto Z2. The App does not maintain the shuffle mode, when I choose another playlist or song manually. Every time I choose one of those, the shuffle function turns off.

Newbie

Hi, I have a Moto Z2.   The App does not maintain the shuffle mode, when I choose another playlist or song manually. Every time I choose one of those, the shuffle function turns off. &nb...

377 Views

0 replies

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The app doesnt work.

When i open it the whole screen gets black and stops working. Then closes itself. Its been like this since friday! Please help me!

Casual Listener

When i open it the whole screen gets black and stops working. Then closes itself. Its been like this since friday! Please help me!

Nico

Community Legend

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1 replies

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I can't run Spotify on my ibasso DX200 DAP player

I can play spotify very well and smooth on my Samsung S8+ and my Samsung tablet. I have my new DAP player ibasso DX200, I can download Spotify with APKPure app (coz DX200 cannot install play store), I can run Spotify and login well on DX200, but when...

Casual Listener

I can play spotify very well and smooth on my Samsung S8+ and my Samsung tablet. I have my new DAP player ibasso DX200, I can download Spotify with APKPure app (coz DX200 cannot install play store), ...

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I keep getting Polish music in my Discover Weekly

I changed my password and have logged out of all devices, made sure it was very difficult. Yet a week on I still keep getting Polish music suggested in my Discover Weekly, I pay via Paypal and have never listened to Polish music outside of Discover W...

Casual Listener

I changed my password and have logged out of all devices, made sure it was very difficult.   Yet a week on I still keep getting Polish music suggested in my Discover Weekly, I pay via Paypal a...

brianthelion97

Casual Listener

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3 replies

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Playlist All Messed Up

So in the last few days, the playlists on my S7 have been all kinds of weird... From albums being mixed up when filtering by artist, when searching for a specific artist/album it'll play whatever would be at the top of the list (can search for someth...

Newbie

So in the last few days, the playlists on my S7 have been all kinds of weird... From albums being mixed up when filtering by artist, when searching for a specific artist/album it'll play whatever wou...

a-_h48u7ejdzt

Newbie

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1 replies

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Spotify on an Android Emulator Login Error

Anyone can help me? Because i wanna hear some musics for my emulator but i can't sign in! It says my username or password combination is incorrect, but it was the right password and username. Any help?

Newbie

Anyone can help me? Because i wanna hear some musics for my emulator but i can't sign in! It says my username or password combination is incorrect, but it was the right password and username. Any hel...

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0 replies

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Spotify Hi-Fi

Hi Spotify, I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list then Spotify please do! Can't wait for you guys to fina...

Casual Listener

Hi Spotify,   I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting ...

badbrainmagic

Casual Listener

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