Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7349 Views

0 replies

7 likes

  • 7349 Views
  • 0 replies
  • 7 likes

Songs removed

Do songs just get removed by Spotify randomly? This is my first time, I can't find 2 songs

Newbie

Do songs just get removed by Spotify randomly? This is my first time, I can't find 2 songs   

1233448284

Regular

1170 Views

1 replies

0 likes

  • 1170 Views
  • 1 replies
  • 0 likes

Playlist

Hey people. So something's happened to my spotify. It shows that there are 886 songs in my "Killjoys never die" playlist, but when I enter the playlist it only shows a few songs not all of them. Idk why. If you could help me that'd be awesome.

Casual Listener

Hey people. So something's happened to my spotify. It shows that there are 886 songs in my "Killjoys never die" playlist, but when I enter the playlist it only shows a few songs not all of them. Idk ...

Sophia0609

Casual Listener

563 Views

3 replies

1 likes

  • 563 Views
  • 3 replies
  • 1 likes

"Download using cellular" doesn't work

So I've been having an issue with spotify for the past few months where after a period of time it will prompt me to download using cellular to download music. I have the option switched on in my settings and I have my cellular on as well, still it pr...

Newbie

So I've been having an issue with spotify for the past few months where after a period of time it will prompt me to download using cellular to download music. I have the option switched on in my sett...

940 Views

0 replies

0 likes

  • 940 Views
  • 0 replies
  • 0 likes

Music starts playing in the middle of the night.

Its bacically the same as in this post: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/31404/page/1 I was aslep and randomly a song i was lisening to about 18 hours or more ago (saturnz barz - gorillaz) ...

Newbie

Its bacically the same as in this post:  https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/31404/page/1   I was aslep and randomly a song i w...

2919 Views

0 replies

2 likes

  • 2919 Views
  • 0 replies
  • 2 likes

Superuser Contribution Cosmetic defect: Software update error message

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pre-4.1 version of Android when I'm actually on 8.1. ...

Newbie

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pr...

user-removed

Not applicable

577 Views

1 replies

0 likes

Android
defect
error message
  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Other apps

Hi can we use other apps like eq and amps too get more personal sound preference.

Casual Listener

Hi can we use other apps like eq and amps too get more personal sound preference. 

Plasticman53

Casual Listener

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes

Links shared through FB messenger either don't work at all, or just open the Play Store

I've been having trouble playing ANY links through Facebook messenger. The links appear as they should but never open the song on spotify. I used to be able to get around the issue by sharing the direct link, but now that doesn't work either.When a l...

Newbie

I've been having trouble playing ANY links through Facebook messenger. The links appear as they should but never open the song on spotify. I used to be able to get around the issue by sharing the dir...

_-tkjro3bcwn

Newbie

13379 Views

3 replies

40 likes

  • 13379 Views
  • 3 replies
  • 40 likes

Shuffle and repeat turn off constantly

Hi, as the title say, I've had to manually turn back on shuffle and repeat all day today like 20 times (No joke) I have re-nstalled but the same still happens? Any ideas?

Casual Listener

Hi, as the title say, I've had to manually turn back on shuffle and repeat all day today like 20 times (No joke) I have re-nstalled but the same still happens?   Any ideas?

hypooo2k17

Casual Listener

798 Views

2 replies

0 likes

repeat
shuffle
  • 798 Views
  • 2 replies
  • 0 likes

Alphabetical sorting bug

The Spotify app on my android seems to have bugged out and is now sorting everything by alphabetical order instead of track # in playlists. This is happening for every type of sorting by artist, recently added etc. For example instead of sorting the ...

Regular

The Spotify app on my android seems to have bugged out and is now sorting everything by alphabetical order instead of track # in playlists. This is happening for every type of sorting by artist, rece...

Spongeloaf

Regular

6042 Views

26 replies

16 likes

  • 6042 Views
  • 26 replies
  • 16 likes

Playlist Name

Hi, In the past, when creating a new playlist with a whole album, the playlist name was pre-filed with -, that was great.Now the playlist name (when you click on ignore because you don't want to type one manually) is just Playlist with an incremental...

Music Fan

Hi,   In the past, when creating a new playlist with a whole album, the playlist name was pre-filed with <artiste>-<album name>, that was great. Now the playlist name (when you cl...

2922 Views

0 replies

0 likes

  • 2922 Views
  • 0 replies
  • 0 likes

Spotify won't start

Hi people,I would very much appreciate some help in trying to get Spotify to work on my old Android device. It's a Sony walkman model nwz-f805 running on Android 4.0.4. I can't update it any further so updating the OS is not an option. I have Spotify...

Newbie

Hi people, I would very much appreciate some help in trying to get Spotify to work on my old Android device. It's a Sony walkman model nwz-f805 running on Android 4.0.4. I can't update it any f...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Cannot remove notification icon from Spotify App icon

Hi I am running Spotify version 8.4.52.812 on an Galaxy S8 with all up to date software. There is a red notification icon on my Spotify app that I just cannot remove or find a reason for it being there. I have looked through every option I can think ...

Casual Listener

Hi    I am running Spotify version 8.4.52.812 on an Galaxy S8 with all up to date software.   There is a red notification icon on my Spotify app that I just cannot remove or find a...

nic_lawton

Casual Listener

1426 Views

2 replies

0 likes

  • 1426 Views
  • 2 replies
  • 0 likes

Search function does not work within playlist

Hi all First post here, so if this is a known issue please direct me to the thread. I am running Spotify 8.4.52.812 on a Samsung Galaxy s8 with all up to date software. As of about 2 weeks ago, the search function within a playlist does not work. Say...

Casual Listener

Hi all   First post here, so if this is a known issue please direct me to the thread.   I am running Spotify 8.4.52.812 on a Samsung Galaxy s8 with all up to date software.   As ...

jesperh2

Newbie

767 Views

2 replies

5 likes

  • 767 Views
  • 2 replies
  • 5 likes

Music Stops Playing Randomly

I was looking at the forums and noticed this was an issue a few years ago, but this is my first time experiencing said issue. Spotify will randomly stop playing every few minutes, anywhere from 10-30 minutes. It will completely exit out of the app as...

Casual Listener

I was looking at the forums and noticed this was an issue a few years ago, but this is my first time experiencing said issue.   Spotify will randomly stop playing every few minutes, anywhere f...

4-_kkqtzazsl3

Newbie

2050 Views

4 replies

0 likes

  • 2050 Views
  • 4 replies
  • 0 likes

Superuser Contribution Daily Mix not working.

Hi, i created a Spotify Premium account around two and a half weeks ago, i have many different songs in my playlist and i've streamed from different places of the app. For the first two weeks the daily mix was "in the works" but now o don't get this ...

Visitor

Hi, i created a Spotify Premium account around two and a half weeks ago, i have many different songs in my playlist and i've streamed from different places of the app. For the first two weeks the dai...

cantibarra

Newbie

6138 Views

2 replies

1 likes

  • 6138 Views
  • 2 replies
  • 1 likes

Unable to follow artists

The artists I've followed disappear as if I've haven't followed, then I try to follow them again or even a new artist and the app doesn't let me so whenever I want to find an artist, I have to search for them every time since it doesn't appear on my ...

Newbie

The artists I've followed disappear as if I've haven't followed, then I try to follow them again or even a new artist and the app doesn't let me so whenever I want to find an artist, I have to search...

402 Views

0 replies

3 likes

  • 402 Views
  • 0 replies
  • 3 likes

Tenho spotify Premium, alguns minutos após colocar no Bluetooth, seja no wi fi em casa ou usando me

Spoiler (Highlight to read)Tenho o spotify Premium no Samsung S8, e quando estou no bluetooth seja pelo Wifi em casa seja no carro usando meu pacote de dados ele simplesmente para de funcionar .já tirei meu cartão SD, já desinstalei limpei cache e na...

Newbie

Tenho o spotify Premium no Samsung S8, e quando estou no bluetooth  seja pelo Wifi em casa seja no carro usando meu pacote de dados ele simplesmente para de funcionar .já tirei meu cartão SD, já...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

I can not get into spotify by my Samsung Galaxy J5

I can not get into spotify by my Samsung Galaxy J5, every time I try to enter it gets loaded and then says "We're in trouble, try again later." , what do I do ?

Newbie

I can not get into spotify by my Samsung Galaxy J5, every time I try to enter it gets loaded and then says "We're in trouble, try again later." , what do I do ?

701 Views

0 replies

0 likes

  • 701 Views
  • 0 replies
  • 0 likes

Can't log into the app AT ALL

Every time I try logging into the app it says the password or username is incorrect. Even when I did it with Facebook it instantly logged me out and said “either username or password is incorrect”.

Newbie

Every time I try logging into the app it says the password or username is incorrect. Even when I did it with Facebook it instantly logged me out and said “either username or password is incorrect”.

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes