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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6786 Views

0 replies

7 likes

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Radio station error

I can't get any of the radio stations to work I tried restarting and even reinstalling the app still nothing.

Casual Listener

I can't get any of the radio stations to work I tried restarting and even reinstalling the app still nothing.

lostmonkey

Casual Listener

807 Views

2 replies

0 likes

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Spotify Radio not working

Hello, My Spotify is not working. I have already tried reinstalling it and it does not work. It gives me the error that the radio station cannot be loaded. I have searched this and an option is to reinstall it and I have already tried this.

Newbie

Hello,   My Spotify is not working. I have already tried reinstalling it and it does not work. It gives me the error that the radio station cannot be loaded.   I have searched this and ...

bkard

Casual Listener

4991 Views

10 replies

13 likes

  • 4991 Views
  • 10 replies
  • 13 likes

Bluetooth Sound Problem with Oreo 8

Hey . Mein Huawei P10 mit Oreo 8.0 also Emui hat Probleme. Der Sound kratzt dauerhaft bei Liedern über bluettooh. Was muss ich tun

Casual Listener

Hey . Mein Huawei P10 mit Oreo 8.0 also Emui hat Probleme. Der Sound kratzt dauerhaft bei Liedern über bluettooh. Was muss ich tun   

Odinszorn

Casual Listener

489 Views

2 replies

0 likes

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Cant organize my playlist

I have a LG G5 phone with a spotify premium account, but for some reason my songs were reorganized by date added and i cant change it back. Is there a way to fix this?

Newbie

I have a LG G5 phone with a spotify premium account, but for some reason my songs were reorganized by date added and i cant change it back. Is there a way to fix this?  

jsannn

Community Legend

363 Views

1 replies

0 likes

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  • 1 replies
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Another device

Why does it appear on my phone when I listen to Spotify on another device.?

Casual Listener

Why does it appear on my phone when I listen to Spotify on another device.?

284 Views

0 replies

0 likes

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Shut down After few minutes

Hi, i have oneplus 3 with open beta and Spotify premium. When i listen to music and i shut down the screen After some time (few minutes) Spotify app shuts down and i have ti reopen It. I have disabled doze and Power saving but it doesn't work. Someon...

Casual Listener

Hi, i have oneplus 3 with open beta and Spotify premium. When i listen to music and i shut down the screen After some time (few minutes) Spotify app shuts down and i have ti reopen It. I have disable...

Cice4

Casual Listener

564 Views

2 replies

0 likes

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  • 2 replies
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Songs removed

Do songs just get removed by Spotify randomly? This is my first time, I can't find 2 songs

Newbie

Do songs just get removed by Spotify randomly? This is my first time, I can't find 2 songs   

1233448284

Regular

1139 Views

1 replies

0 likes

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Playlist

Hey people. So something's happened to my spotify. It shows that there are 886 songs in my "Killjoys never die" playlist, but when I enter the playlist it only shows a few songs not all of them. Idk why. If you could help me that'd be awesome.

Casual Listener

Hey people. So something's happened to my spotify. It shows that there are 886 songs in my "Killjoys never die" playlist, but when I enter the playlist it only shows a few songs not all of them. Idk ...

Sophia0609

Casual Listener

523 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

"Download using cellular" doesn't work

So I've been having an issue with spotify for the past few months where after a period of time it will prompt me to download using cellular to download music. I have the option switched on in my settings and I have my cellular on as well, still it pr...

Newbie

So I've been having an issue with spotify for the past few months where after a period of time it will prompt me to download using cellular to download music. I have the option switched on in my sett...

931 Views

0 replies

0 likes

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Music starts playing in the middle of the night.

Its bacically the same as in this post: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/31404/page/1 I was aslep and randomly a song i was lisening to about 18 hours or more ago (saturnz barz - gorillaz) ...

Newbie

Its bacically the same as in this post:  https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/31404/page/1   I was aslep and randomly a song i w...

2900 Views

0 replies

2 likes

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Superuser Contribution Cosmetic defect: Software update error message

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pre-4.1 version of Android when I'm actually on 8.1. ...

Newbie

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pr...

user-removed

Not applicable

560 Views

1 replies

0 likes

Android
defect
error message
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Superuser Contribution Other apps

Hi can we use other apps like eq and amps too get more personal sound preference.

Casual Listener

Hi can we use other apps like eq and amps too get more personal sound preference. 

Plasticman53

Casual Listener

476 Views

2 replies

0 likes

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Links shared through FB messenger either don't work at all, or just open the Play Store

I've been having trouble playing ANY links through Facebook messenger. The links appear as they should but never open the song on spotify. I used to be able to get around the issue by sharing the direct link, but now that doesn't work either.When a l...

Newbie

I've been having trouble playing ANY links through Facebook messenger. The links appear as they should but never open the song on spotify. I used to be able to get around the issue by sharing the dir...

_-tkjro3bcwn

Newbie

13252 Views

3 replies

40 likes

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  • 3 replies
  • 40 likes

Shuffle and repeat turn off constantly

Hi, as the title say, I've had to manually turn back on shuffle and repeat all day today like 20 times (No joke) I have re-nstalled but the same still happens? Any ideas?

Casual Listener

Hi, as the title say, I've had to manually turn back on shuffle and repeat all day today like 20 times (No joke) I have re-nstalled but the same still happens?   Any ideas?

hypooo2k17

Casual Listener

769 Views

2 replies

0 likes

repeat
shuffle
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Alphabetical sorting bug

The Spotify app on my android seems to have bugged out and is now sorting everything by alphabetical order instead of track # in playlists. This is happening for every type of sorting by artist, recently added etc. For example instead of sorting the ...

Regular

The Spotify app on my android seems to have bugged out and is now sorting everything by alphabetical order instead of track # in playlists. This is happening for every type of sorting by artist, rece...

Spongeloaf

Regular

5852 Views

26 replies

16 likes

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  • 26 replies
  • 16 likes

Playlist Name

Hi, In the past, when creating a new playlist with a whole album, the playlist name was pre-filed with -, that was great.Now the playlist name (when you click on ignore because you don't want to type one manually) is just Playlist with an incremental...

Music Fan

Hi,   In the past, when creating a new playlist with a whole album, the playlist name was pre-filed with <artiste>-<album name>, that was great. Now the playlist name (when you cl...

2908 Views

0 replies

0 likes

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Spotify won't start

Hi people,I would very much appreciate some help in trying to get Spotify to work on my old Android device. It's a Sony walkman model nwz-f805 running on Android 4.0.4. I can't update it any further so updating the OS is not an option. I have Spotify...

Newbie

Hi people, I would very much appreciate some help in trying to get Spotify to work on my old Android device. It's a Sony walkman model nwz-f805 running on Android 4.0.4. I can't update it any f...

355 Views

0 replies

0 likes

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Cannot remove notification icon from Spotify App icon

Hi I am running Spotify version 8.4.52.812 on an Galaxy S8 with all up to date software. There is a red notification icon on my Spotify app that I just cannot remove or find a reason for it being there. I have looked through every option I can think ...

Casual Listener

Hi    I am running Spotify version 8.4.52.812 on an Galaxy S8 with all up to date software.   There is a red notification icon on my Spotify app that I just cannot remove or find a...

nic_lawton

Casual Listener

1368 Views

2 replies

0 likes

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Search function does not work within playlist

Hi all First post here, so if this is a known issue please direct me to the thread. I am running Spotify 8.4.52.812 on a Samsung Galaxy s8 with all up to date software. As of about 2 weeks ago, the search function within a playlist does not work. Say...

Casual Listener

Hi all   First post here, so if this is a known issue please direct me to the thread.   I am running Spotify 8.4.52.812 on a Samsung Galaxy s8 with all up to date software.   As ...

jesperh2

Newbie

734 Views

2 replies

5 likes

  • 734 Views
  • 2 replies
  • 5 likes