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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387783 Views

545 replies

34 likes

Account
Free
  • 387783 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Solved!!Superuser Contribution Can't block songs after upgrading to premium account

Hi Until now I had a free account where I was able to block songs or mark them with like. After upgrading to premium I can't find those options ( ‏I can only save the song).Hope you guys can help me.Thanks

Casual Listener

Hi   Until now I had a free account where I was able to block songs or mark them with like.  After upgrading to premium I can't find  those options  ( ‏I can only save the ...

4_0-ygez9gzfv

Newbie

3054 Views

3 replies

1 likes

  • 3054 Views
  • 3 replies
  • 1 likes

Sound problems

I own a Google Pixel 2 XL and I listen to Spotify on it. Lately whenever I listen to Spotify while my phone is charged the volume goes up and down at random of looked for solutions and and I've messed with setting involving sound but nothing works! P...

Newbie

I own a Google Pixel 2 XL and I listen to Spotify on it. Lately whenever I listen to Spotify while my phone is charged the volume goes up and down at random of looked for solutions and and I've messe...

368 Views

0 replies

0 likes

  • 368 Views
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  • 0 likes

Songs that play in my IOS divices but won´t play in my Android devices...

There are songs on my playlists that play on my, PC and IOS but won´t play in my android devices. They are shown in the playlist in grey but they don´t play anymore. They used to play in my previews android phone but in my new one for some reason the...

Newbie

There are songs on my playlists that play on my, PC and IOS but won´t play in my android devices. They are shown in the playlist in grey but they don´t play anymore. They used to play in my prev...

447 Views

0 replies

0 likes

  • 447 Views
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Solved!!Superuser Contribution Wrong song plays on filtered playlist - Android

When I apply a filter to a playlist and play a song, let's say the 3rd one of filtered list, it plays not the 3rd one on the filtered list but the 3rd song of the whole playlist. Version info: 8.4.53.703 armv7Platform: Samsung S8 w/ Oreo 8.0

Casual Listener

When I apply a filter to a playlist and play a song, let's say the 3rd one of filtered list, it plays not the 3rd one on the filtered list but the 3rd song of the whole playlist.    Versi...

Alfredo

Roadie

2355 Views

7 replies

3 likes

  • 2355 Views
  • 7 replies
  • 3 likes

'Singles' doesn't appears on artist discography

PlanFree/Premium Operating SystemAndroid My Question or Issue Why the "Singles" bar was removed with the new update of the app? "Singles/EPs" menu doesn't appears on the artist discography. There's no reason, it needs to get fixed quickly, 'cause it'...

Casual Listener

Plan Free/Premium   Operating System Android   My Question or Issue  Why the "Singles" bar was removed with the new update of the app? "Singles/EPs" menu doesn't appears on the ...

w51o3-_xlnqm

Casual Listener

815 Views

2 replies

0 likes

  • 815 Views
  • 2 replies
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No longer supported (Gingerbread)

I'm on a free plan with Spotify currently, trying to upgrade to premium at some point. My issue is the Spotify app on android 2.3.4 keeps crashing half the time I try to search for a song or artist. Any suggestions?

Casual Listener

I'm on a free plan with Spotify currently, trying to upgrade to premium at some point.  My issue is the Spotify app on android 2.3.4 keeps crashing half the time I try to search for a song or a...

macadosheesh

Casual Listener

1526 Views

2 replies

0 likes

  • 1526 Views
  • 2 replies
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Solved!! Spotify looks different on other people phones with same as mine,

Spotify looks completely different and revamped on my friend's phone but still looks old to me, no updates available how can I get the new interface?

Casual Listener

Spotify looks completely different and revamped on my friend's phone but still looks old to me, no updates available how can I get the new interface?

Joe

Community Legend

10897 Views

3 replies

0 likes

  • 10897 Views
  • 3 replies
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Shuffle + Repeat settings keep getting reset everytime I choose a song to listen

I currently have a LG G6 and the 8.4.53.703 arm V7 version of Spotify. Ever since I updated the OS for my G6, everytime I switch playlists, or switch songs, the 'repeat' and 'shuffle' setting gets disabled. So if I was listening with shuffle on and r...

Newbie

I currently have a LG G6 and the 8.4.53.703 arm V7 version of Spotify. Ever since I updated the OS for my G6, everytime I switch playlists, or switch songs, the 'repeat' and 'shuffle' setting gets di...

Joe

Community Legend

2360 Views

4 replies

10 likes

  • 2360 Views
  • 4 replies
  • 10 likes

Will offline downloaded playlist update automatically

PlanPremiumCountry Canada DeviceSamsung Galaxy 8+Operating SystemAndroid Oreo My Question or Issue So I have spotify premium subscription, and I have downloaded a few playlist. It is set to download when I am on wifi. Now some of this playlists updat...

Newbie

Plan Premium Country  Canada   Device Samsung Galaxy 8+ Operating System Android Oreo   My Question or Issue   So I have spotify premium subscription, and I ...

Joe

Community Legend

5883 Views

1 replies

1 likes

  • 5883 Views
  • 1 replies
  • 1 likes

Offline Music Not Playing

PlanPremiumCountryUSA DeviceMotorola Moto X4Operating SystemAndroid 8.1 My Question or IssueI've been experiencing problems where any music I have downloaded for offline listening will not play if the network signal strength is weak (which should not...

Music Fan

Plan Premium Country USA  Device Motorola Moto X4 Operating System Android 8.1   My Question or Issue I've been experiencing problems where any music I have downloaded for offline...

382 Views

0 replies

0 likes

  • 382 Views
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Shuffle disables itself

PlanPremiumCountry DeviceSamsung Galaxy 8 PlusOperating SystemAndroid Oreo My Question or IssueHey. I'm having some issues with Spotify lately. I don't know why but for some reason I'm not able to shuffle any of my playlists anymore. For instance I'l...

Regular

Plan Premium Country   Device Samsung Galaxy 8 Plus Operating System Android Oreo   My Question or Issue Hey. I'm having some issues with Spotify lately. I don't know why but...

9juti-_c1awfn

Regular

1778 Views

6 replies

1 likes

  • 1778 Views
  • 6 replies
  • 1 likes

Followed artists and albums missing

PlanPremiumDeviceOneplus 6Operating SystemAndroid 8.1.0 OxygenOS 5.1.5 My Question or IssueI woke up yesterday and found all of my followed artists and saved music has disappeared. They have been replaced with random other stuff. I now have 6 artists...

Newbie

  Plan Premium Device Oneplus 6 Operating System Android 8.1.0 OxygenOS 5.1.5   My Question or Issue I woke up yesterday and found all of my followed artists and saved music has di...

495 Views

0 replies

0 likes

  • 495 Views
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Playing

rlel

Newbie

rlel

393 Views

0 replies

0 likes

  • 393 Views
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Spotify always in background with Android Auto

PlanFreeCountry ItalyDeviceHuawei P10 LiteOperating SystemAndroid 7 My Question or IssueHi all.I'm using Spotify to listen my music on my car's infotainment systemThe app only works when imposed not to close on the lock screen.I would like to know if...

Regular

Plan Free Country  Italy Device Huawei P10 Lite Operating System Android 7   My Question or Issue Hi all. I'm using Spotify to listen my music on my car's infotainment system Th...

686 Views

0 replies

0 likes

  • 686 Views
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Last.fm error notification

Android app, Premium, Pixel XL on Android-P DP2 I tried to use my Last.fm credentials but they are invalid. I keep getting a notification that they are invalid, even if I try to disable Last.fm integration. There is no validation of Last.fm credentia...

Newbie

Android app, Premium, Pixel XL on Android-P DP2   I tried to use my Last.fm credentials but they are invalid. I keep getting a notification that they are invalid, even if I try to disable Last...

722 Views

0 replies

0 likes

Android
last.fm
Notifications
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Ayuda con el volumen! Se baja al segundo...

Hola! Todo funcionaba bien y de repente enpezo a funcionar mal. Cada vez que empieza una cancion suena fuerte y claro y al segundo se baja el volumen. Solo pasa usando bluethooth y con Spotify.... que puede ser?

Newbie

Hola! Todo funcionaba bien y de repente enpezo a funcionar mal. Cada vez que empieza una cancion suena fuerte y claro y al segundo se baja el volumen. Solo pasa usando bluethooth y con Spotify.... qu...

_8vry-20wjqzl

Newbie

79531 Views

11 replies

1 likes

  • 79531 Views
  • 11 replies
  • 1 likes

Not playing songs

PlanFreeCountry CanadaDeviceLG G3Operating System My Question or Issue Over the past two weeks Spotify will not playing more than one song. Sometimes even during the first song, playback will stop. I have to restart the app at least 6 times and the p...

Newbie

Plan Free Country  Canada Device LG G3 Operating System     My Question or Issue  Over the past two weeks Spotify will not playing more than one song. Sometimes even dur...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

Android Device (Galaxy S9 Plus) showing unknown devices

Plan: PremiumCountry: BrazilDevice: Samsung Galaxy S9 PlusOperating System: Android Oreo My Question or Issue: Hello guys! Since today morning I'm receiving a notification on my Galaxy S9 Plus that my Spotify is open on a "Web Player (Opera)", but I ...

Newbie

Plan: Premium Country: Brazil Device: Samsung Galaxy S9 Plus Operating System: Android Oreo   My Question or Issue: Hello guys! Since today morning I'm receiving a notification on my G...

670 Views

0 replies

0 likes

  • 670 Views
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Solved!! Open or search song in Spotify from Google Assistant

PlanPremiumCountryArgentina DeviceOneplus 2Operating SystemAndroid My Question or IssueI'm using the "What's this song" feature in the Google Now (Google Assistant, Google search Bar) which is a shazam like functionality.When song found, is there a w...

Regular

Plan Premium Country Argentina   Device Oneplus 2 Operating System Android   My Question or Issue I'm using the "What's this song" feature in the Google Now (Google Assistant, Go...

AwesomeSauce69

Casual Listener

4659 Views

2 replies

0 likes

assistant
google
Shazam
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  • 2 replies
  • 0 likes