Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
377193 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi, I'm having trouble playing music on Spotify from my Oneplus 5T over Bluetooth-speakers. It sounds so quiet when I play music, compared to my friends. I have tried maxing the volume on both the phone, and the speakers, but still the same problem. ...
Hi, I'm having trouble playing music on Spotify from my Oneplus 5T over Bluetooth-speakers. It sounds so quiet when I play music, compared to my friends. I have tried maxing the volume on both the ph...
708 Views
0 replies
1 likes
PlanPremiumCountryGermany DeviceSony Xperia Z1 Compact Operating SystemAndroid Auto 3.2.581533 My Question or IssueSometimes when I hear a playlist or album on spotify using Android Auto, the playlist automatically restarts with the first song. The s...
Plan Premium Country Germany Device Sony Xperia Z1 Compact Operating System Android Auto 3.2.581533 My Question or Issue Sometimes when I hear a playlist or album on sp...
668 Views
0 replies
0 likes
For about 3 or 4 weeks Spotify stopped saving the "shuffle" or "repeat" function (the green symbols in the picture) Once I click on a new song or press the "Shuffle" button again, it automatically unmarks the icons and starts playing the titles chron...
For about 3 or 4 weeks Spotify stopped saving the "shuffle" or "repeat" function (the green symbols in the picture) Once I click on a new song or press the "Shuffle" button again, it aut...
824 Views
0 replies
2 likes
Hi Until now I had a free account where I was able to block songs or mark them with like. After upgrading to premium I can't find those options ( I can only save the song).Hope you guys can help me.Thanks
Hi Until now I had a free account where I was able to block songs or mark them with like. After upgrading to premium I can't find those options ( I can only save the ...
Newbie
3045 Views
3 replies
1 likes
I own a Google Pixel 2 XL and I listen to Spotify on it. Lately whenever I listen to Spotify while my phone is charged the volume goes up and down at random of looked for solutions and and I've messed with setting involving sound but nothing works! P...
I own a Google Pixel 2 XL and I listen to Spotify on it. Lately whenever I listen to Spotify while my phone is charged the volume goes up and down at random of looked for solutions and and I've messe...
358 Views
0 replies
0 likes
There are songs on my playlists that play on my, PC and IOS but won´t play in my android devices. They are shown in the playlist in grey but they don´t play anymore. They used to play in my previews android phone but in my new one for some reason the...
There are songs on my playlists that play on my, PC and IOS but won´t play in my android devices. They are shown in the playlist in grey but they don´t play anymore. They used to play in my prev...
436 Views
0 replies
0 likes
When I apply a filter to a playlist and play a song, let's say the 3rd one of filtered list, it plays not the 3rd one on the filtered list but the 3rd song of the whole playlist. Version info: 8.4.53.703 armv7Platform: Samsung S8 w/ Oreo 8.0
When I apply a filter to a playlist and play a song, let's say the 3rd one of filtered list, it plays not the 3rd one on the filtered list but the 3rd song of the whole playlist. Versi...
Roadie
2304 Views
7 replies
3 likes
PlanFree/Premium Operating SystemAndroid My Question or Issue Why the "Singles" bar was removed with the new update of the app? "Singles/EPs" menu doesn't appears on the artist discography. There's no reason, it needs to get fixed quickly, 'cause it'...
Plan Free/Premium Operating System Android My Question or Issue Why the "Singles" bar was removed with the new update of the app? "Singles/EPs" menu doesn't appears on the ...
Casual Listener
798 Views
2 replies
0 likes
I'm on a free plan with Spotify currently, trying to upgrade to premium at some point. My issue is the Spotify app on android 2.3.4 keeps crashing half the time I try to search for a song or artist. Any suggestions?
I'm on a free plan with Spotify currently, trying to upgrade to premium at some point. My issue is the Spotify app on android 2.3.4 keeps crashing half the time I try to search for a song or a...
Casual Listener
1511 Views
2 replies
0 likes
Spotify looks completely different and revamped on my friend's phone but still looks old to me, no updates available how can I get the new interface?
Spotify looks completely different and revamped on my friend's phone but still looks old to me, no updates available how can I get the new interface?
Community Legend
10878 Views
3 replies
0 likes
I currently have a LG G6 and the 8.4.53.703 arm V7 version of Spotify. Ever since I updated the OS for my G6, everytime I switch playlists, or switch songs, the 'repeat' and 'shuffle' setting gets disabled. So if I was listening with shuffle on and r...
I currently have a LG G6 and the 8.4.53.703 arm V7 version of Spotify. Ever since I updated the OS for my G6, everytime I switch playlists, or switch songs, the 'repeat' and 'shuffle' setting gets di...
Community Legend
2330 Views
4 replies
10 likes
PlanPremiumCountry Canada DeviceSamsung Galaxy 8+Operating SystemAndroid Oreo My Question or Issue So I have spotify premium subscription, and I have downloaded a few playlist. It is set to download when I am on wifi. Now some of this playlists updat...
Plan Premium Country Canada Device Samsung Galaxy 8+ Operating System Android Oreo My Question or Issue So I have spotify premium subscription, and I ...
Community Legend
5855 Views
1 replies
1 likes
PlanPremiumCountryUSA DeviceMotorola Moto X4Operating SystemAndroid 8.1 My Question or IssueI've been experiencing problems where any music I have downloaded for offline listening will not play if the network signal strength is weak (which should not...
Plan Premium Country USA Device Motorola Moto X4 Operating System Android 8.1 My Question or Issue I've been experiencing problems where any music I have downloaded for offline...
371 Views
0 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy 8 PlusOperating SystemAndroid Oreo My Question or IssueHey. I'm having some issues with Spotify lately. I don't know why but for some reason I'm not able to shuffle any of my playlists anymore. For instance I'l...
Plan Premium Country Device Samsung Galaxy 8 Plus Operating System Android Oreo My Question or Issue Hey. I'm having some issues with Spotify lately. I don't know why but...
Regular
1742 Views
6 replies
1 likes
PlanPremiumDeviceOneplus 6Operating SystemAndroid 8.1.0 OxygenOS 5.1.5 My Question or IssueI woke up yesterday and found all of my followed artists and saved music has disappeared. They have been replaced with random other stuff. I now have 6 artists...
Plan Premium Device Oneplus 6 Operating System Android 8.1.0 OxygenOS 5.1.5 My Question or Issue I woke up yesterday and found all of my followed artists and saved music has di...
490 Views
0 replies
0 likes
Wie kann ich nicht nur einen Song,sondern direkt ein ganzes Album einer Playlist hinzufügen?
Wie kann ich nicht nur einen Song,sondern direkt ein ganzes Album einer Playlist hinzufügen?
473 Views
0 replies
0 likes
PlanFreeCountry ItalyDeviceHuawei P10 LiteOperating SystemAndroid 7 My Question or IssueHi all.I'm using Spotify to listen my music on my car's infotainment systemThe app only works when imposed not to close on the lock screen.I would like to know if...
Plan Free Country Italy Device Huawei P10 Lite Operating System Android 7 My Question or Issue Hi all. I'm using Spotify to listen my music on my car's infotainment system Th...
672 Views
0 replies
0 likes
Android app, Premium, Pixel XL on Android-P DP2 I tried to use my Last.fm credentials but they are invalid. I keep getting a notification that they are invalid, even if I try to disable Last.fm integration. There is no validation of Last.fm credentia...
Android app, Premium, Pixel XL on Android-P DP2 I tried to use my Last.fm credentials but they are invalid. I keep getting a notification that they are invalid, even if I try to disable Last...
707 Views
0 replies
0 likes
Hola! Todo funcionaba bien y de repente enpezo a funcionar mal. Cada vez que empieza una cancion suena fuerte y claro y al segundo se baja el volumen. Solo pasa usando bluethooth y con Spotify.... que puede ser?
Hola! Todo funcionaba bien y de repente enpezo a funcionar mal. Cada vez que empieza una cancion suena fuerte y claro y al segundo se baja el volumen. Solo pasa usando bluethooth y con Spotify.... qu...
Newbie
79160 Views
11 replies
1 likes
