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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107973 Views

26 replies

3 likes

  • 107973 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218285 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218285 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

572971 Views

79 replies

3 likes

  • 572971 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471826 Views

577 replies

40 likes

Account
Free
  • 471826 Views
  • 577 replies
  • 40 likes

Superuser Contribution Playlist History Showing Unplayed Albums?

PlanPremiumCountryUSA DeviceOneplus 5TOperating SystemAndroid NMy Question or Issue When I open my spotify, it shows a bunch of these albums in the playlist history that I've never even seen before, and it overshadows all the songs that I actually wa...

Newbie

Plan Premium Country USA  Device Oneplus 5T Operating System Android N My Question or Issue  When I open my spotify, it shows a bunch of these albums in the playlist history t...

Alfredo

Roadie

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skips and Shuffles

None of the below information is required. However, the more PlanFreeCountry UkDevice(Sony Xperia xa1) My Question or IssueI can't skip any song! It's been more than an hour and all my skips haven't renewed. Also, I have two playlists that have at le...

Newbie

None of the below information is required. However, the more  Plan Free Country  Uk Device (Sony Xperia xa1)  My Question or Issue I can't skip any song! It's been more than a...

Alfredo

Roadie

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New UI - Where are songs in my library?

PlanFree/PremiumCountry USDevice(Google Pixel 2)Operating System(Android Oreo) My Question or Issue With the recent UI update, I can no longer access the song list in my library. I have access to Playlists, Artists, Albums, and Podcasts, but often ti...

Newbie

Plan Free/Premium Country  US Device (Google Pixel 2) Operating System (Android Oreo)   My Question or Issue  With the recent UI update, I can no longer access the song ...

Alfredo

Roadie

1659 Views

1 replies

2 likes

  • 1659 Views
  • 1 replies
  • 2 likes

Superuser Contribution Keeping offline songs on SD card after phone wipe

PlanPremiumCountry CanadaDeviceSamsung Galaxy s7Operating SystemAndroid Oreo My Question or Issue I'm looking to do a factory reseet on my phone, but I would like to keep my downloaded songs on my SD card. I have hit the limit of downloaded songs, an...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy s7 Operating System Android Oreo  My Question or Issue  I'm looking to do a factory reseet on my phone, but I would like to ...

Alfredo

Roadie

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification Icon

PlanPremiumCountry United StatesDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue The spotify app icon is showing a notification icon in the top right corner on my home screen. I cant figure out what in the app is causing it. I need...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S7 Operating System Android   My Question or Issue  The spotify app icon is showing a notification icon in the top r...

Alfredo

Roadie

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cache

i tried many times to delete cache on my phone but still it says it uses 9.1 GB, and i dont have space for anything else. Its frustrating that this one app is eating upp 3/4 of my phones storage. if there is no fix for this i might just delete the ap...

Newbie

i tried many times to delete cache on my phone but still it says it uses 9.1 GB,  and i dont have space for anything else. Its frustrating that this one app is eating upp 3/4 of my phones storag...

Alfredo

Roadie

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to play the exact same song on autorepeat

PlanPremiumOperating SystemAndroid My Question or Issue I want to play the exact same song on non-stop autoplay.I used to be able to do it,but not anymore.(maybe because of an update?)I do not remember how I did in the first place.Anyone smart knows?...

Newbie

  Plan Premium Operating System Android   My Question or Issue   I want to play the exact same song on non-stop autoplay.I used to be able to do it,but not anymore.(maybe becau...

Alfredo

Roadie

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saved music deleted after system update, but phone still says Spotify is using 16gb of user data spa

This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously had the download all button toggled on my songs list....

Newbie

This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously ha...

Alfredo

Roadie

941 Views

1 replies

0 likes

  • 941 Views
  • 1 replies
  • 0 likes

Remove from Playlist

Where is the option to remove the song from Playlist?

Visitor

Where is the option to remove the song from Playlist?

user-removed

Not applicable

929 Views

4 replies

0 likes

  • 929 Views
  • 4 replies
  • 0 likes

Saving music on SD card

How do I can move saved music to SD card on Xiaomi mi A1 with clean android oreo? Of course I have Spotify premium

Newbie

   How do I can move saved music to SD card on Xiaomi mi A1 with clean android oreo? Of course I have Spotify premium

1168471053

Regular

2371 Views

2 replies

0 likes

  • 2371 Views
  • 2 replies
  • 0 likes

Freezing upon searching android

PlanFreeCountry UsaDeviceSamsing galaxy s6 (SM-G920V)Operating SystemAndroid 7 My Question or Issue When i go to search or add a song, it prompts a blank, uninteractable screen, song also freezes, causing me to restart the app. The song begins at the...

Casual Listener

  Plan Free Country  Usa Device Samsing galaxy s6 (SM-G920V) Operating System Android 7   My Question or Issue  When i go to search or add a song, it prompts a blank, u...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Freezing upon searching android

PlanFreeCountry USADeviceSamsung S6 (SM-G920V)Operating SystemAndroid 7 My Question or Issue Whenever i go to add a song on my playlist on mobile, the song stops and becomes a non-interactable blank black screen, causing me to have to restart the app...

Casual Listener

  Plan Free Country  USA Device Samsung S6 (SM-G920V) Operating System Android 7   My Question or Issue   Whenever i go to add a song on my playlist on mobile, the son...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

"Now Playing" screen animation problem

I am a premium user owning a Samsung S7 with Oreo 8.0. There is a bug in the animation of "now playing" bar where the name of the song and singer slide. When I tap on that bar, the animation is either fade in (or out?) or slide from right. However th...

Casual Listener

I am a premium user owning a Samsung S7 with Oreo 8.0. There is a bug in the animation of "now playing" bar where the name of the song and singer slide. When I tap on that bar, the animation is eithe...

1157 Views

0 replies

1 likes

Android
Animations
OREO
S7
Samsung
  • 1157 Views
  • 0 replies
  • 1 likes

Solution for how to shuffle all playlists at once

I found a solution for android Download app: Playlist Manager (by reissGRVS)- its free Open the app and create a new playlist , you can choose existing playlists and merge them all in one.Open your spotify app, and look for the new playlist under Pla...

Newbie

I found a solution for android   Download app: Playlist Manager (by reissGRVS)- its free 🙂 Open the app and create a new playlist , you can choose existing playlists and merge them all in on...

2672 Views

0 replies

1 likes

  • 2672 Views
  • 0 replies
  • 1 likes

Plan familiar

Me cancelaron el plan familiar porque no pudieron confirmar mi dirección pero yo llene el fórmula y resido en la misma casa

Newbie

Me cancelaron el plan familiar porque no pudieron confirmar mi dirección pero yo llene el fórmula y resido en la misma casa 

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Shuffle and Repeat keep turning off!

Hi,Everynight to help me sleep I listen to my playlist, I have it set to Shuffle and repeat so it plays all night! However for the past 2 or 3 weeks the shuffle and repeat options keep turning off! For, from what I can tell, no apparent reason. I alw...

Casual Listener

Hi, Everynight to help me sleep I listen to my playlist, I have it set to Shuffle and repeat so it plays all night!  However for the past 2 or 3 weeks the shuffle and repeat options keep turnin...

geromir

Casual Listener

21197 Views

9 replies

27 likes

  • 21197 Views
  • 9 replies
  • 27 likes

Spotify undownloads all my songs when I turn off my phone

Hi, I formated my SD card as a portable drive to get the "Storage" setting in the Spotify app, but whenever I turn off and on again my phone, all my downloaded songs are gone and no storage is selected in the "Storage" setting. It is really frustrati...

Regular

Hi, I formated my SD card as a portable drive to get the "Storage" setting in the Spotify app, but whenever I turn off and on again my phone, all my downloaded songs are gone and no storage is select...

th3doctor

Regular

1030 Views

2 replies

0 likes

  • 1030 Views
  • 2 replies
  • 0 likes

Xperia - constant Software Update notification

Sony Xperia XA1 UltraAndroid Oreo (8.0.0) For the past several weeks I've been getting the red Software Update notification on mobile: Software Update. Your device needs updating! Spotify requires Android version 4.1 or above. To continue listening, ...

Newbie

  Sony Xperia XA1 Ultra Android Oreo (8.0.0)   For the past several weeks I've been getting the red Software Update notification on mobile:   Software Update.  Your device n...

Amichkaye

Newbie

1111 Views

1 replies

1 likes

  • 1111 Views
  • 1 replies
  • 1 likes

Not automatically play next song

PlanPremiumCountry Device(Samsung Galaxy J7 Pro)Operating System(Android Nougat) My Question or Issue Dear my fellow Spotify friends, I have an issue here.I'm premium member. I downloaded the music into my "song" tab. But, somehow the song can't auto...

Newbie

Plan Premium Country   Device (Samsung Galaxy J7 Pro) Operating System (Android Nougat)   My Question or Issue  Dear my fellow Spotify friends, I have an issue here. I'm pre...

sandrobarbero

Newbie

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Song Radio instead of playlists

PlanPremiumCountry GermanyDeviceSamsung Galaxy S7 My Question or Issue Yo. Ever since yestersay, when i want to play a song it doesn only plays this song, but goes riiiight into the song radio of this song. For example. I want to hear the songs of......

Casual Listener

  Plan Premium Country  Germany Device Samsung Galaxy S7   My Question or Issue  Yo. Ever since yestersay, when i want to play a song it doesn only plays this song, but g...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes