Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116125 Views

27 replies

4 likes

  • 116125 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233647 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233647 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593683 Views

79 replies

3 likes

  • 593683 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487277 Views

580 replies

42 likes

Account
Free
  • 487277 Views
  • 580 replies
  • 42 likes

Shuffle play plays the same songs in the same order

Every time I try to play my playlist on my android phone it always plays the exact same songs in the exact same order. I have cleared cache, reinstalled the app but nothing seems to work. The only temporary fix is to go to a daily mix and skip a few ...

Casual Listener

Every time I try to play my playlist on my android phone it always plays the exact same songs in the exact same order. I have cleared cache, reinstalled the app but nothing seems to work. The only te...

Trap380

Regular

2667 Views

3 replies

8 likes

  • 2667 Views
  • 3 replies
  • 8 likes

Superuser Contribution when searching a song in playlist, a random song starts to play

PlanPremiumCountry TRDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue when I search for a song in my playlists and click on it to play, a random song (within the playlist) starts to play. I have been having this issue for about 2 m...

Casual Listener

  Plan Premium Country  TR Device Samsung Galaxy S7 Operating System Android   My Question or Issue  when I search for a song in my playlists and click on it to play, a...

Alfredo

Roadie

1163 Views

3 replies

0 likes

  • 1163 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app stops working after adding local files

PlanPremiumCountry USDeviceGalaxy S7 EdgeOperating SystemAndroid 7.0 My Question or Issue App continues to crash after adding local files to my Playlist. However, the second I remove the files, the app starts working again. So I am assuming this has ...

Casual Listener

Plan Premium Country  US Device Galaxy S7 Edge Operating System Android 7.0   My Question or Issue  App continues to crash after adding local files to my Playlist. However, t...

Alfredo

Roadie

925 Views

3 replies

0 likes

  • 925 Views
  • 3 replies
  • 0 likes

No music or playlist after signing in

I opened spotify to play music in my car and I was prompted to login. (It normally goes to my music) After login my premium subscription was gone with all my albums and playlist. I subscribe again to premium and still no playlist or music. PLEASE HEL...

Newbie

I opened spotify to play music in my car and I was prompted to login. (It normally goes to my music)  After login my premium subscription was gone with all my albums and playlist. I subscribe a...

Joe

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Albums don't show songs at all songs

PlanPremium Operating Systemandroid/web player My Question or Issue When I add/download an album the songs of that album don't show up at my all songs and the album/songs don't show up the artists tab.

Casual Listener

Plan Premium     Operating System android/web player   My Question or Issue  When I add/download an album the songs of that album don't show up at my all songs and the alb...

Loxer

Community Legend

1742 Views

5 replies

0 likes

  • 1742 Views
  • 5 replies
  • 0 likes

Ordering Playlists on Android

PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid Version 8.0.0 My Question or IssueIs there currently any way to order the songs in a created playlist on Android? This feature is currently available on IOS, Mac, and Windows, howeve...

Newbie

  Plan Premium Country  USA Device Samsung Galaxy 8 Operating System Android Version 8.0.0   My Question or Issue Is there currently any way to order the songs in a created ...

Joe

Community Legend

673 Views

1 replies

0 likes

Android
ordering
  • 673 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No heart and block buttons on daily mix

Hey, was hoping to find a clearer answer here- When i first joined spotify i had the option to heart or block a song from my daily mix, after i got the premium account the buttons disappeared, Now i have a plus sign and no option to dislike a song on...

Casual Listener

Hey, was hoping to find a clearer answer here-  When i first joined spotify i had the option to heart or block a song from my daily mix, after i got the premium account the buttons disappeared,...

user-removed

Not applicable

2133 Views

5 replies

1 likes

  • 2133 Views
  • 5 replies
  • 1 likes

Storage: Spotify only uses phone, not SD Card

Hi guys,I posted this as review in the Google play store as well but never got any feedback. Your help is much appreciated!Vanessa Starting to get really upset... Been fighting with this app for severalmonths now as it keeps moving itself as well as ...

Casual Listener

Hi guys, I posted this as review in the Google play store as well but never got any feedback.  Your help is much appreciated! Vanessa    Starting to get really upset... Been fight...

jbjcubs

Newbie

6565 Views

12 replies

2 likes

  • 6565 Views
  • 12 replies
  • 2 likes

Spotify android

Whenever i open spotify, it says my internet is not connected and i can't listen to any song or anything else, while every other app i use just works.Anyone who knows what to do?

Newbie

Whenever i open spotify, it says my internet is not connected and i can't listen to any song or anything else, while every other app i use just works. Anyone who knows what to do?  

Loxer

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

[Android] Offline music

PlanPremiumCountry BrazilDeviceMoto G5S plusOperating SystemAndroid 7.1.1 My Question or Issue I suggest Spotify to add a confirmation window when disabling a playlist available offline. I normally use my phone with the right hand, and sometimes, whe...

Visitor

Plan Premium Country  Brazil Device Moto G5S plus Operating System Android 7.1.1   My Question or Issue  I suggest Spotify to add a confirmation window when disabling a playl...

Loxer

Community Legend

662 Views

1 replies

1 likes

  • 662 Views
  • 1 replies
  • 1 likes

Shuffle is not permanent

Every time I go back in to Spotify the shuffle is off. It used to be on no matter what unless you took it off. At first it didn't bother me but when you're driving and it's off shuffle, it's begun to get quite annoying. How do I make it permanent aga...

Casual Listener

Every time I go back in to Spotify the shuffle is off. It used to be on no matter what unless you took it off. At first it didn't bother me but when you're driving and it's off shuffle, it's begun to...

avemarie11

Casual Listener

1992 Views

5 replies

6 likes

  • 1992 Views
  • 5 replies
  • 6 likes

Phantom Lyrics and How to Get Them Back

PlanPremiumCountryUSA DevicePretty sure it was Sony smart TV, might have been my PS4Operating SystemAndroid or whatever PS4 OS is called, but app is identical on both My Question or Issue So left the house for a couple hours the other day and decided...

Casual Listener

Plan Premium Country USA  Device Pretty sure it was Sony smart TV, might have been my PS4 Operating System Android or whatever PS4 OS is called, but app is identical on both   My Q...

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

Saved songs don't appear under albums or artists

PlanPremiumCountry United KingdomDeviceSamsung Galaxy S8+ - previously happened on OnePlus 2Operating SystemAndroid Oreo also happened on Android N and M My Question or Issue I browse for music using the search function, I find a song that I like and...

Newbie

Plan Premium Country  United Kingdom Device Samsung Galaxy S8+ - previously happened on OnePlus 2 Operating System Android Oreo also happened on Android N and M   My Question ...

1231 Views

0 replies

5 likes

  • 1231 Views
  • 0 replies
  • 5 likes

Offline mode keeps turning off automatically

PlanPremiumCountry Czech republicDeviceHonor 10Operating SystemAndroid 8.1.0 (with EMUI 8.1.0) My Question or IssueWhenever I turn Offline mode on from quick settings in notification bar, it automatically goes back online after some time. Sometimes 1...

Newbie

Plan Premium Country  Czech republic Device Honor 10 Operating System Android 8.1.0 (with EMUI 8.1.0)   My Question or Issue Whenever I turn Offline mode on from quick settings in...

1619 Views

0 replies

7 likes

  • 1619 Views
  • 0 replies
  • 7 likes

don't get notification

PlanFreeCountry IsraelDeviceXioami redmi 4Operating System( Android My Question or Issue I don't get notifications. At all not by mail or the status bar..Why is that

Newbie

Plan Free Country  Israel Device Xioami redmi 4 Operating System ( Android   My Question or Issue  I don't get notifications. At all not by mail or the status bar.. Why is t...

Joe

Community Legend

1379 Views

2 replies

0 likes

  • 1379 Views
  • 2 replies
  • 0 likes

Music from Samsung Player

I have a Samsung Galaxy Note 8. I have music on that player that I transferred via my laptop to Spotify. How do I get these songs to play on my phone app? I have a premium subscription.

Newbie

I have a Samsung Galaxy Note 8. I have music on that player that I transferred via my laptop to Spotify. How do I get these songs to play on my phone app? I have a premium subscription.

Joe

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sony NW-WS413 Sport-Walkman

I have the Sony Sport Walkman. I am looking at a plan from Spotify. My question is. . . Is it possible to save/transfter your music to this device? Thank you

Newbie

I have the Sony Sport Walkman. I am looking at a plan from Spotify. My question is. . . Is it possible to save/transfter your music to this device?    Thank you 🙂   

SergioDavid

Roadie

4868 Views

1 replies

1 likes

  • 4868 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problem when Tabbing out of Spotify

PlanPremiumCountry GermanyDeviceSamsung Galaxy S9+Operating SystemAndroidOreo My Question or Issue I started a Playlist then tabbed out of Spotify after that I started the App again and the screen was having a refresh issue of some sort

Newbie

Plan Premium Country  Germany Device Samsung Galaxy S9+ Operating System AndroidOreo   My Question or Issue  I started a Playlist then tabbed out of Spotify after that I star...

SergioDavid

Roadie

908 Views

4 replies

0 likes

  • 908 Views
  • 4 replies
  • 0 likes

Superuser Contribution Previously synced local files randomly unsynced

My Info: Fully updated Galaxy S8+, Premium Account, located in USA Hello everyone, my question/problem is that about a week ago I noticed that my local files that I had previously synced about 3 or 4 months ago from my laptop to my phone had unsynced...

Casual Listener

My Info: Fully updated Galaxy S8+, Premium Account, located in USA   Hello everyone, my question/problem is that about a week ago I noticed that my local files that I had previously synced abo...

SergioDavid

Roadie

1177 Views

2 replies

0 likes

Songs Erasing
Songs Issues
Songs Unsyncing
  • 1177 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stopping playback after a single track.

My Question or IssueMyself and multiple other people I know on various devices are experiencing the same issue. Regardless of whether it's radio, a selected album or a playlist Spotify is stopping playback after one track. I've unistalled and reinsta...

Newbie

My Question or Issue Myself and multiple other people I know on various devices are experiencing the same issue. Regardless of whether it's radio, a selected album or a playlist Spotify is stopping ...

SergioDavid

Roadie

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes