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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify App on Android quitting unexpectedly

Hello!! I need some help with my Spotify app. So I just got an android about 3 weeks ago and since then I've probably used Spotify 3 times, until today... I went on and tried to connected my phone via Bluetooth to my speaker and suddenly it started q...

Casual Listener

Hello!!    I need some help with my Spotify app. So I just got an android about 3 weeks ago and since then I've probably used Spotify 3 times, until today... I went on and tried to connec...

hannahfoh

Casual Listener

1074 Views

4 replies

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When I search for a Song in a playlist, It plays one of the first songs from the playlist

As stated in the title, whenever I want to listen to a specific song, it simply plays the song corresponding to it, depending on how far down it is in the search. I have already tried unistalling and reinstalling. Any help please?

Newbie

As stated in the title,  whenever I want to listen to a specific song, it simply plays the song corresponding to it, depending on how far down it is in the search. I have already tried unistalli...

PCarlomagno97

Casual Listener

654 Views

3 replies

0 likes

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Can only skip 6 songs per hour on Phone

I've posted before, but on desktop you can skip whatever **bleep** song you want without premium. What's the deal.

Casual Listener

I've posted before, but on desktop you can skip whatever **bleep** song you want without premium. What's the deal.

Joe

Community Legend

1842 Views

1 replies

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NO muisc

all my muisc in my library has been removed, even the ones i have downloaded. My playlist are still there but those songs are about 1/3 of the rest of the music in my downloaded library.

Newbie

all my muisc in my library has been removed, even the ones i have downloaded. My playlist are still there but those songs are about 1/3 of the rest of the music in my downloaded library.

Nathanlr123

Newbie

402 Views

2 replies

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Spotify is only playing 30 seconds of a song. Why?

This is happening on both an apple device and an Android. Can't play a full song unless I hit shuffle. On my desktop it plays fine. Now I wouldn't mind shuffle, if the following wasn't ALSO happening. How on earth do I get spotify to stop adding song...

Casual Listener

This is happening on both an apple device and an Android.  Can't play a full song unless I hit shuffle.  On my desktop it plays fine.   Now I wouldn't mind shuffle, if the following ...

MrHeisenberg

Casual Listener

67600 Views

3 replies

10 likes

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Shuffle is not permanent

Every time I go back in to Spotify the shuffle is off. It used to be on no matter what unless you took it off. At first it didn't bother me but when you're driving and it's off shuffle, it's begun to get quite annoying. How do I make it permanent aga...

Casual Listener

Every time I go back in to Spotify the shuffle is off. It used to be on no matter what unless you took it off. At first it didn't bother me but when you're driving and it's off shuffle, it's begun to...

avemarie11

Casual Listener

1672 Views

5 replies

6 likes

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Have premium and spotify is not playing songs I pick in my own playlist.

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song but instead play a random song within that playlist...

Casual Listener

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song ...

437 Views

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Paying by PayPal

Hello!I've met a problem.I can't pay for the subscription by PayPal.When I press 'Agree&Pay', I see only white screen. And there is no payment.You can see it on the screenshots.How can I solve that problem?

Newbie

Hello! I've met a problem. I can't pay for the subscription by PayPal. When I press 'Agree&Pay', I see only white screen. And there is no payment. You can see it on the screenshots. How can ...

251 Views

0 replies

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Missing tons of music?!?!?!?!?

I've been a longtime subscriber of spotify premium and until today have never hsd any issues with the app. As an avid music lover I have spent a lot of time developing many playlists for different vibes and atmospheres. I was about to go on a run jus...

Casual Listener

I've been a longtime subscriber of spotify premium and until today have never hsd any issues with the app. As an avid music lover I have spent a lot of time developing many playlists for different vi...

Swk10

Casual Listener

758 Views

4 replies

1 likes

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Can't find artist's information in the new version

Hi!In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature in this version because the bio was really useful and...

Newbie

Hi! In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature ...

384 Views

0 replies

1 likes

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App not synching songs on Android (S7 Edge)

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had. I have already deleted cache, removed the App and changed the storage lo...

Casual Listener

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had.  I have ...

628 Views

0 replies

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Lots of songs missing from main playlist

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundreds of songs removed.Thanks

Newbie

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundred...

949 Views

0 replies

0 likes

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Sort by

So the whole time I've had Spotify when I have sorted the play list by artist the playlist who alphabetize the artists and put them in order of each album that artist has done how ever it is now the case each artists song titles are in alphabetic ord...

Newbie

So the whole time I've had Spotify when I have sorted the play list by artist the playlist who alphabetize the artists and put them in order of each album that artist has done how ever it is now the ...

338 Views

0 replies

3 likes

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Entire Playlist Not Showing Up

I can see my playlist fine on my PC but when I try to listen to it on my S7 Edge only half of the songs show up. I can't even see the other half of the songs let alone play them.

Visitor

I can see my playlist fine on my PC but when I try to listen to it on my S7 Edge only half of the songs show up. I can't even see the other half of the songs let alone play them.

358 Views

0 replies

0 likes

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Track info not updating when streaming via Android Auto

When streaming Spotify via bluetooth to my car stereo the audio works fine, however the track information does not get updated. The first track that plays shows on the car screen but does not get updated when the next track starts.This only happens w...

Casual Listener

When streaming Spotify via bluetooth to my car stereo the audio works fine, however the track information does not get updated. The first track that plays shows on the car screen but does not get upd...

skrt

Casual Listener

513 Views

1 replies

2 likes

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Superuser Contribution Playing wrong song bug

Hello, I got this bug today and couldn't make it work with reinstalling spotify on my Android device (Xiaomi Mi Max 2) Can't really explain it, it just plays the wrong song, kind of like the search doesn't work and the song names have the wrong handl...

Newbie

Hello, I got this bug today and couldn't make it work with reinstalling spotify on my Android device (Xiaomi Mi Max 2) Can't really explain it, it just plays the wrong song, kind of like the search d...

Melody

Spotify

5298 Views

1 replies

1 likes

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Spotify thinks it is always offline

Hi, I am on Android 6.0 with my Honor 7 and never really had issues with spotify. But recently spotify started to think it is offline. This can bee seen especially when you go the settings, where most of them are greyed out (eg "Playback (currently n...

Casual Listener

Hi, I am on Android 6.0 with my Honor 7 and never really had issues with spotify. But recently spotify started to think it is offline. This can bee seen especially when you go the settings, where mos...

ckl_88-ca

Newbie

860 Views

2 replies

1 likes

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Albums sorting by alphabetical order, but so are the songs in the album itself, within my playlist

Hey, so when I sort by album on my phone, it puts the albums in alphabetic order like normal. However, today when I loaded up Spotify on my phone, the songs within the albums in the playlist were sorted by alphabetical order. So, the albums were stil...

Newbie

Hey, so when I sort by album on my phone, it puts the albums in alphabetic order like normal. However, today when I loaded up Spotify on my phone, the songs within the albums in the playlist were sor...

cosmiclemur

Regular

2764 Views

2 replies

9 likes

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I can't search for music

Hello, My problem is not that it doesn't search for a song, but once it has found it, it doesn't allow me to reproduce it. Instead, it plays the first song in the playlist. Thank you

Newbie

Hello,   My problem is not that it doesn't search for a song, but once it has found it, it doesn't allow me to reproduce it. Instead, it plays the first song in the playlist.   Thank yo...

306 Views

0 replies

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