Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
211487 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
562307 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463905 Views
575 replies
39 likes
PlanPremiumCountryUSA DeviceOneplus 5TOperating SystemAndroid NMy Question or Issue When I open my spotify, it shows a bunch of these albums in the playlist history that I've never even seen before, and it overshadows all the songs that I actually wa...
Plan Premium Country USA Device Oneplus 5T Operating System Android N My Question or Issue When I open my spotify, it shows a bunch of these albums in the playlist history t...
Roadie
516 Views
1 replies
0 likes
None of the below information is required. However, the more PlanFreeCountry UkDevice(Sony Xperia xa1) My Question or IssueI can't skip any song! It's been more than an hour and all my skips haven't renewed. Also, I have two playlists that have at le...
None of the below information is required. However, the more Plan Free Country Uk Device (Sony Xperia xa1) My Question or Issue I can't skip any song! It's been more than a...
Roadie
622 Views
1 replies
0 likes
PlanFree/PremiumCountry USDevice(Google Pixel 2)Operating System(Android Oreo) My Question or Issue With the recent UI update, I can no longer access the song list in my library. I have access to Playlists, Artists, Albums, and Podcasts, but often ti...
Plan Free/Premium Country US Device (Google Pixel 2) Operating System (Android Oreo) My Question or Issue With the recent UI update, I can no longer access the song ...
Roadie
1648 Views
1 replies
2 likes
PlanPremiumCountry CanadaDeviceSamsung Galaxy s7Operating SystemAndroid Oreo My Question or Issue I'm looking to do a factory reseet on my phone, but I would like to keep my downloaded songs on my SD card. I have hit the limit of downloaded songs, an...
Plan Premium Country Canada Device Samsung Galaxy s7 Operating System Android Oreo My Question or Issue I'm looking to do a factory reseet on my phone, but I would like to ...
Roadie
550 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue The spotify app icon is showing a notification icon in the top right corner on my home screen. I cant figure out what in the app is causing it. I need...
Plan Premium Country United States Device Samsung Galaxy S7 Operating System Android My Question or Issue The spotify app icon is showing a notification icon in the top r...
Roadie
559 Views
1 replies
0 likes
i tried many times to delete cache on my phone but still it says it uses 9.1 GB, and i dont have space for anything else. Its frustrating that this one app is eating upp 3/4 of my phones storage. if there is no fix for this i might just delete the ap...
i tried many times to delete cache on my phone but still it says it uses 9.1 GB, and i dont have space for anything else. Its frustrating that this one app is eating upp 3/4 of my phones storag...
Roadie
589 Views
1 replies
0 likes
PlanPremiumOperating SystemAndroid My Question or Issue I want to play the exact same song on non-stop autoplay.I used to be able to do it,but not anymore.(maybe because of an update?)I do not remember how I did in the first place.Anyone smart knows?...
Plan Premium Operating System Android My Question or Issue I want to play the exact same song on non-stop autoplay.I used to be able to do it,but not anymore.(maybe becau...
Roadie
977 Views
1 replies
0 likes
This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously had the download all button toggled on my songs list....
This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously ha...
Roadie
933 Views
1 replies
0 likes
Where is the option to remove the song from Playlist?
Where is the option to remove the song from Playlist?
Not applicable
918 Views
4 replies
0 likes
How do I can move saved music to SD card on Xiaomi mi A1 with clean android oreo? Of course I have Spotify premium
How do I can move saved music to SD card on Xiaomi mi A1 with clean android oreo? Of course I have Spotify premium
Regular
2361 Views
2 replies
0 likes
PlanFreeCountry UsaDeviceSamsing galaxy s6 (SM-G920V)Operating SystemAndroid 7 My Question or Issue When i go to search or add a song, it prompts a blank, uninteractable screen, song also freezes, causing me to restart the app. The song begins at the...
Plan Free Country Usa Device Samsing galaxy s6 (SM-G920V) Operating System Android 7 My Question or Issue When i go to search or add a song, it prompts a blank, u...
385 Views
0 replies
0 likes
PlanFreeCountry USADeviceSamsung S6 (SM-G920V)Operating SystemAndroid 7 My Question or Issue Whenever i go to add a song on my playlist on mobile, the song stops and becomes a non-interactable blank black screen, causing me to have to restart the app...
Plan Free Country USA Device Samsung S6 (SM-G920V) Operating System Android 7 My Question or Issue Whenever i go to add a song on my playlist on mobile, the son...
363 Views
0 replies
0 likes
I am a premium user owning a Samsung S7 with Oreo 8.0. There is a bug in the animation of "now playing" bar where the name of the song and singer slide. When I tap on that bar, the animation is either fade in (or out?) or slide from right. However th...
I am a premium user owning a Samsung S7 with Oreo 8.0. There is a bug in the animation of "now playing" bar where the name of the song and singer slide. When I tap on that bar, the animation is eithe...
1144 Views
0 replies
1 likes
I found a solution for android Download app: Playlist Manager (by reissGRVS)- its free Open the app and create a new playlist , you can choose existing playlists and merge them all in one.Open your spotify app, and look for the new playlist under Pla...
I found a solution for android Download app: Playlist Manager (by reissGRVS)- its free 🙂 Open the app and create a new playlist , you can choose existing playlists and merge them all in on...
2666 Views
0 replies
1 likes
Me cancelaron el plan familiar porque no pudieron confirmar mi dirección pero yo llene el fórmula y resido en la misma casa
Me cancelaron el plan familiar porque no pudieron confirmar mi dirección pero yo llene el fórmula y resido en la misma casa
376 Views
0 replies
0 likes
Hi,Everynight to help me sleep I listen to my playlist, I have it set to Shuffle and repeat so it plays all night! However for the past 2 or 3 weeks the shuffle and repeat options keep turning off! For, from what I can tell, no apparent reason. I alw...
Hi, Everynight to help me sleep I listen to my playlist, I have it set to Shuffle and repeat so it plays all night! However for the past 2 or 3 weeks the shuffle and repeat options keep turnin...
Casual Listener
21168 Views
9 replies
27 likes
Hi, I formated my SD card as a portable drive to get the "Storage" setting in the Spotify app, but whenever I turn off and on again my phone, all my downloaded songs are gone and no storage is selected in the "Storage" setting. It is really frustrati...
Hi, I formated my SD card as a portable drive to get the "Storage" setting in the Spotify app, but whenever I turn off and on again my phone, all my downloaded songs are gone and no storage is select...
Regular
1023 Views
2 replies
0 likes
Sony Xperia XA1 UltraAndroid Oreo (8.0.0) For the past several weeks I've been getting the red Software Update notification on mobile: Software Update. Your device needs updating! Spotify requires Android version 4.1 or above. To continue listening, ...
Sony Xperia XA1 Ultra Android Oreo (8.0.0) For the past several weeks I've been getting the red Software Update notification on mobile: Software Update. Your device n...
Newbie
1094 Views
1 replies
1 likes
PlanPremiumCountry Device(Samsung Galaxy J7 Pro)Operating System(Android Nougat) My Question or Issue Dear my fellow Spotify friends, I have an issue here.I'm premium member. I downloaded the music into my "song" tab. But, somehow the song can't auto...
Plan Premium Country Device (Samsung Galaxy J7 Pro) Operating System (Android Nougat) My Question or Issue Dear my fellow Spotify friends, I have an issue here. I'm pre...
Newbie
566 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceSamsung Galaxy S7 My Question or Issue Yo. Ever since yestersay, when i want to play a song it doesn only plays this song, but goes riiiight into the song radio of this song. For example. I want to hear the songs of......
Plan Premium Country Germany Device Samsung Galaxy S7 My Question or Issue Yo. Ever since yestersay, when i want to play a song it doesn only plays this song, but g...
433 Views
0 replies
0 likes
