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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388104 Views

545 replies

34 likes

Account
Free
  • 388104 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8054 Views

0 replies

7 likes

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  • 7 likes

Playlists are deleted

PlanPremiumCountry AegentinaDevice(Moto G4)Operating SystemAndroid 7.0 Nougat My Question or IssueSometimes my playlists are deleted automatically but they still are in the storage. I have to delete Spotify data and log in again for don't having wast...

Newbie

Plan Premium Country  Aegentina Device (Moto G4) Operating System Android 7.0 Nougat   My Question or Issue Sometimes my playlists are deleted automatically but they still are in ...

323 Views

0 replies

0 likes

Playlists
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Mobile app crashing on restart to a local files playlist

PlanPremiumCountryPolandDeviceGoogle Pixel 2 XLOperating SystemAndroid 8.1.0 The issue is as follows: I have a playlist created exclusively with local files on my laptop which I then synchronise with the mobile app and download for offline listening....

Casual Listener

Plan Premium Country Poland Device Google Pixel 2 XL Operating System Android 8.1.0   The issue is as follows: I have a playlist created exclusively with local files on my laptop which ...

SiegfriedBG

Newbie

2206 Views

6 replies

4 likes

  • 2206 Views
  • 6 replies
  • 4 likes

Pixel 2 update broke the app

After updating my phone the Spotify app broke. Wouldn't start. I reinstalled and it worked for a few days but now it's broken again.

Newbie

After updating my phone the Spotify app broke. Wouldn't start. I reinstalled and it worked for a few days but now it's broken again.

393 Views

0 replies

0 likes

  • 393 Views
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Disable NOTIFICATIONS from other user devices

PlanPremiumCountry DeviceLG Android smartphonesOperating SystemAndroid My Question or Issue Hi, I share Spotify Premium account with a friend. When he plays a song on his phone it shows up as a notfication on my phone as showed in the attached pictur...

Newbie

Plan Premium Country   Device LG Android smartphones Operating System Android   My Question or Issue  Hi, I share Spotify Premium account with a friend. When he plays a song ...

459 Views

0 replies

0 likes

  • 459 Views
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how do i disable data saver

Hello I'm using a Samsung galaxy S4 mini with android version 4.4.4I want to increase the streaming quality but it is stuck on "low" and cannot change until I "disable data saving" I've spent the past few hours trying to find any form of data saver a...

Newbie

Hello I'm using a Samsung galaxy S4 mini with android version 4.4.4 I want to increase the streaming quality but it is stuck on "low" and cannot change until I "disable data saving" I've spent the p...

Joe

Community Legend

10327 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

'We added' in playlists

Hey so my problem is whenever i make a playlist spotify adds some extra songs and titles it 'we added', i want my playlists to be perfect but spotify ruins them by adding 'similar' songs and i don't know how to delete the songs they added. I would re...

Newbie

Hey so my problem is whenever i make a playlist spotify adds some extra songs and titles it 'we added', i want my playlists to be perfect but spotify ruins them by adding 'similar' songs and i don't ...

Joe

Community Legend

4661 Views

1 replies

1 likes

  • 4661 Views
  • 1 replies
  • 1 likes

Spotify new design

Hello! When is the new design announced on April 25th arriving to Android? Thank you!

Casual Listener

Hello!   When is the new design announced on April 25th arriving to Android?   Thank you!

Joe

Community Legend

2725 Views

10 replies

1 likes

  • 2725 Views
  • 10 replies
  • 1 likes

Unable to shuffle playlist

I have a Galaxy S6 and the app no longer shuffles songs there is only a play button at the top of the playlist how do I get to playlist to shuffle is listening to the same songs over and over every time I start a playlist is starting to get on my ner...

Newbie

I have a Galaxy S6 and the app no longer shuffles songs there is only a play button at the top of the playlist how do I get to playlist to shuffle is listening to the same songs over and over every t...

668 Views

0 replies

0 likes

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Open Letter to Spotify Devs

Dear Spotify Development Team, Please fix your garbage app for Android so I don't have to keep re-downloading the app and saved music onto all of my devices every week because of some arbitrary blank screen after opening the app, signifying that it h...

Casual Listener

Dear Spotify Development Team,   Please fix your garbage app for Android so I don't have to keep re-downloading the app and saved music onto all of my devices every week because of some arbitr...

Yourrid

Regular

1232 Views

4 replies

1 likes

  • 1232 Views
  • 4 replies
  • 1 likes

premium android

im not a free user and paying my bills regularly. plese help. how many times will i remove all my offline devices just to use it offline? cant even use it even if i remove and sign out all my devices.

Newbie

im not a free user and paying my bills regularly. plese help. how many times will i remove all my offline devices just to use it offline? cant even use it even if i remove and sign out all my devices.

fadedmofo

Regular

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Stuck on album

Plan/PremiumCountry AusDeviceHtc 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only playing one album, nothing else plays properly as in i hear it, but nothing says its playing.

Newbie

Plan /Premium Country  Aus Device Htc 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Only playing one album, nothing else plays pro...

869 Views

0 replies

1 likes

  • 869 Views
  • 0 replies
  • 1 likes

App keeps crashing on startup

PlanPremiumCountryUK DeviceSamsung Galaxy S7 Operating SystemAndroid Oreo My Question or IssueStarting today the app keeps crashing, resetting helped for a single usage session, then crashing ("restarting") started reoccurring.

Casual Listener

  Plan Premium Country UK   Device Samsung Galaxy S7   Operating System Android Oreo   My Question or Issue Starting today the app keeps crashing, resetting help...

619 Views

0 replies

3 likes

  • 619 Views
  • 0 replies
  • 3 likes

A few problems since I got premium

Hey. I use a Sony xperia XA2 with newest available Android and Spotify version. A few weeks ago I got premium.First, everything was fine, but since a few days I have some problems. The first one was, that after I downloaded playlists or albums they g...

Newbie

Hey.  I use a Sony xperia XA2 with newest available Android and Spotify version.  A few weeks ago I got premium. First, everything was fine, but since a few days I have some problems.&nb...

TechManiac

Gig Goer

644 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Shuffle incorrect behaviour in playlist

PlanPremiumCountry Australia DeviceNexus 6p Operating SystemAndroid 8.0.1 My Question or Issue

Casual Listener

Plan Premium Country  Australia  Device Nexus 6p  Operating System Android 8.0.1    My Question or Issue  

Whatswong

Casual Listener

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Backing up Spotify playlists homescreen shortcuts?

PlanFree CountryCanada DeviceOnePlus 5TOperating SystemAndroid 8.1-Oneplus Oxygen OS 5.1.2 My Question or Issue I have rooted (via Magisk) oneplus 5T running Oxygen OS 5.1.2 on Oreo 8.1. I have xposed framework installed. I have made 42 shortcuts on ...

Roadie

  Plan Free   Country Canada   Device OnePlus 5T Operating System Android 8.1-Oneplus Oxygen OS 5.1.2    My Question or Issue     I have rooted (via ...

536 Views

0 replies

0 likes

  • 536 Views
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Random devices connecting to mine and controlling my music

PlanPremiumCountry UsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo 8.0.0 My Question or Issue As I'm driving around listening to Spotify a random device will connect to mine and start controlling my music that I'm listening to. it happens about ...

Newbie

  Plan Premium Country  Us Device Samsung Galaxy 8 Operating System Android Oreo 8.0.0   My Question or Issue  As I'm driving around listening to Spotify a random ...

390 Views

0 replies

0 likes

  • 390 Views
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Superuser Contribution Spotify makes my phone crash

PlanPremiumCountryUKDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 7.0 My Question or IssueI've had Spotify premium for a few years now and have collected countless hours of saved songs which were downloaded to my phone.Recently I've been having...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S7 Edge Operating System Android 7.0   My Question or Issue I've had Spotify premium for a few years now and have collected countless hour...

Alfredo

Roadie

1909 Views

3 replies

0 likes

  • 1909 Views
  • 3 replies
  • 0 likes

Stops playing on Google home

PlanPremiumCountry IrelandDeviceGoogle home and Moto g5 PlusOperating SystemAndroid 7.0 Nougat My Question or IssueWhen listening to music on my Google home it stops and says that my Spotify account is being used on a different device. This only happ...

Music Fan

Plan Premium Country  Ireland Device Google home and Moto g5 Plus Operating System Android 7.0 Nougat   My Question or Issue When listening to music on my Google home it stops and...

479 Views

0 replies

0 likes

  • 479 Views
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Solved!! Extreme quality cannot be selected for Streaming in Android App

PlanPremiumCountryRomania DeviceSamsung Galaxy S7Operating SystemAndroid Nougat My Question or IssueIn the latest version of Android App (8.4.55.521 armV7) I cannot select anymore "Extreme quality" under Streaming. I have just "Very High" as maximum ...

Casual Listener

Plan Premium Country Romania  Device Samsung Galaxy S7 Operating System Android Nougat   My Question or Issue In the latest version of Android App (8.4.55.521 armV7) I c...

RaduN

Casual Listener

1212 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

"Artist" filter messed up

Hey whoever reads this.I've been wondering if I am the only one with this problem but when I turn on the artist filter I usually got all the songs of the artists sorted by album but now they are just completely random without any system behind it (or...

Newbie

Hey whoever reads this. I've been wondering if I am the only one with this problem but when I turn on the artist filter I usually got all the songs of the artists sorted by album but now they are ju...

Palamulu

Newbie

930 Views

3 replies

3 likes

  • 930 Views
  • 3 replies
  • 3 likes