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Spotify app stops working after adding local files

Spotify app stops working after adding local files

Plan

Premium

Country

 US

Device

Galaxy S7 Edge

Operating System

Android 7.0

 

My Question or Issue

 App continues to crash after adding local files to my Playlist. However, the second I remove the files, the app starts working again. So I am assuming this has to do with the local files. It seems that lots of other people are having this issue as well. Has anyone found a solution? 

 

Reply
3 Replies

Hey @1hh-qzg_1uz3y, welcome to the Community!

 

What Spotify version are you using? Have you noticed this happen on other devices? Also, when did this start happening?

 

Try reinstalling following the steps listed here to see if it makes a difference.

 

Let us know how it goes.

After the most recent Spotify update, it is working perfectly. Good work finding the bug Team Spotify! 

 

Hey @1hh-qzg_1uz3y.

 

We're glad to hear everything is up and running now.

 

Feel free to open a new thread if your Spotify starts misbehaving again.

 

All the best!



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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