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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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No playlist browsing over Bluetooth (BMW)

Hello, I'm using Spotify over a Bluetooth connection in my BMW. Unfortunately, I can only skip forward and back from one song in a playlist to the next, but there is no option to show the entire playlist and select the desired song directly.This work...

Newbie

Hello,   I'm using Spotify over a Bluetooth connection in my BMW. Unfortunately, I can only skip forward and back from one song in a playlist to the next, but there is no option to show the en...

1056 Views

0 replies

16 likes

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No puedo adelantar las canciones locales.

Soy premium. Antes podía adelantar las canciones locales normalmente, pero ahora no puedo. Todo normal con las canciones de la app de spotify, pero ¿Por qué no me deja adelantar las canciones locales? Es muy molesto.

Newbie

Soy premium. Antes podía adelantar las canciones locales normalmente, pero ahora no puedo. Todo normal con las canciones de la app de spotify, pero ¿Por qué no me deja adelantar las canciones locales...

5961 Views

0 replies

6 likes

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  • 6 likes

Android Auto / Spotify doesn't seem to be working at the moment. Update.

Hello! My Spotify App recently updated and ever since it keeps crashing my android auto. It is very frustrating as I only listen to music while driving. I have tried many things, as read in older posts (granting app permissions, restarting phone and ...

Casual Listener

Hello! My Spotify App recently updated and ever since it keeps crashing my android auto. It is very frustrating as I only listen to music while driving. I have tried many things, as read in older pos...

KevinRP

Casual Listener

841 Views

1 replies

1 likes

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Offline storage

Hi I have a P9Lite Android Spotify Premium I want to storage the download music in the sd card how can I change from internal memory to sd?

Newbie

Hi    I have a P9Lite Android  Spotify Premium  I want to storage the download music in the sd card how can I change from internal memory to sd?

439 Views

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The app closes when i stop the song

I have a Motorola moto g5s with Android 7.1.1 Android when i start a song i Go to Whatsapp for example, I stop the song from the notification bar and the norification disappear. Even if I am in the home, if I stop the song, the notification just disa...

Newbie

I have a Motorola moto g5s with Android 7.1.1 Android when i start a song i Go to Whatsapp for example, I stop the song from the notification bar and the norification disappear. Even if I am in the h...

279 Views

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0 likes

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I can't watch a music video on spotify

Hi! Can somebody help me on how to watch a music video on my mobile? I'm using samsung j2 2015. Please help me. I tried a couple times but it doesn't play the video. Thanks!

Newbie

Hi! Can somebody help me on how to watch a music video on my mobile? I'm using samsung j2 2015. Please help me. I tried a couple times but it doesn't play the video. Thanks!

361 Views

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Playlists imported from iTunes no longer able to played

Hi,I'd imported my playlists from iTunes to Spotify and have been listening to them for 18mths+ without an issue, but all of a sudden all the songs in the playlists are unable to be played on the Android app, as if they were only on my computer or so...

Newbie

Hi, I'd imported my playlists from iTunes to Spotify and have been listening to them for 18mths+ without an issue, but all of a sudden all the songs in the playlists are unable to be played on the A...

JanDC

Regular

617 Views

1 replies

2 likes

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Android 8.1 Bluetooth Issues

Hi, when I upgraded to Android 8.1 my Spotify doesn't stay connected to my Sony XAV651 Car Stereo. I know it's not Android because my calls don't drop or other Music Apps don't drop. Is there a fix for this? I pay 10.67 usd a month and would like to ...

Newbie

Hi, when I upgraded to Android 8.1 my Spotify doesn't stay connected to my Sony XAV651 Car Stereo. I know it's not Android because my calls don't drop or other Music Apps don't drop. Is there a fix f...

542 Views

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Android
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Solved!! Duvida sobre apagar cache e dados

Estou suspeitando que mesmo depois de apagar as músicas da playlist, o spotify continua mantendo as músicas no armazenamento do cartão de memória do celular Estou querendo corrigir isso, se eu apertar na opção em configurações de apagar cache e dados...

Newbie

Estou suspeitando que mesmo depois de apagar as músicas da playlist, o spotify continua mantendo as músicas no armazenamento do cartão de memória do celular   Estou querendo corrigir isso, se ...

Bittencourt

Spotify Star

2523 Views

1 replies

0 likes

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No download quality setttings

Since the update to version 8.4.52.812 (armV7), there's no setting feature to change the download quality. Any ideas?

Newbie

Since the update to version 8.4.52.812 (armV7), there's no setting feature to change the download quality. Any ideas? 

315 Views

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0 likes

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LG V30+ music stops randomly

Since upgrading from apple to android iv had issues with Spotify , and it is my daily bread and butter. At the ost random times music will just stop playing . The app doesn't crash , the music just pauses . Causing me to have to get my phone out and ...

Newbie

Since upgrading from apple to android iv had issues with Spotify , and it is my daily bread and butter. At the ost random times music will just stop playing . The app doesn't crash , the music just p...

user-removed

Not applicable

1279 Views

3 replies

0 likes

Lg v30 stops
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new phone lost all songs and playlists

I recently got a new phone and lost all of my songs and playlist. Are they gone forever or is there a way to retrieve them. I am premium member as well. Any help would be great

Newbie

I recently got a new phone and lost all of my songs and playlist. Are they gone forever or is there a way to retrieve them. I am premium member as well. Any help would be great

388 Views

0 replies

0 likes

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Still receiving message notifications as interruptions even with my phone on DND

I have disabled notifications for messages, put my phone on dnd mode and ringer on silent, and I still receive an audio notification that interrupts my music.Using a Huawei P20 lite, is there something I am missing?

Newbie

I have disabled notifications for messages, put my phone on dnd mode and ringer on silent, and I still receive an audio notification that interrupts my music. Using a Huawei P20 lite, is there somet...

682 Views

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[android]No puedo loguear a la app. Configuración OffLine

Algo paso con la app que no me puedo loguear. La tengo instalada en el teléfono y de pronto al querer abrirla me pide datos de inicio de sesión. El problema es que cuando pongo mis datos me dice que la "configuración actual esta establecida en modo o...

Newbie

Algo paso con la app que no me puedo loguear. La tengo instalada en el teléfono y de pronto al querer abrirla me pide datos de inicio de sesión. El problema es que cuando pongo mis datos me dice que ...

391 Views

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Superuser Contribution Samsung

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

Casual Listener

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...

Melody

Spotify

346 Views

1 replies

0 likes

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"Ban" artist from radio

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

Casual Listener

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...

358 Views

0 replies

0 likes

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Si è verificato un errore. Non ha funzionato. Riprova.

Spotify su smartphone MEIZU 7 PROSpotify Premium ha sempre funzionato. Abbonamento valido fino a giugno. Non si apre più l'app da Home. Continua a comparire il msg " ! Si è verificato un errore. Non ha funzionato. Riprova. "Disinstallato, reinstallat...

Newbie

Spotify su smartphone MEIZU 7 PRO Spotify Premium ha sempre funzionato. Abbonamento valido fino a giugno.  Non si apre più l'app da Home.  Continua a comparire il msg " ! Si è  veri...

2647 Views

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2 likes

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Ajudaa

Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...

Newbie

Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...

Bittencourt

Spotify Star

348 Views

1 replies

0 likes

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Disable mobile notifications while listening on desktop?

Hi guys. Not sure if this is an odd anomaly or if anyone else has noticed it, too. I work from home and have Spotify constantly playing on my desktop. But randomly, my phone will light up and tell me what I'm playing. I can skip/pause/etc from the mo...

Casual Listener

Hi guys. Not sure if this is an odd anomaly or if anyone else has noticed it, too. I work from home and have Spotify constantly playing on my desktop. But randomly, my phone will light up a...

eclchavz

Newbie

4318 Views

3 replies

2 likes

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Playlists have disapeared

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

Regular

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

shepnic

Gig Goer

556 Views

4 replies

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