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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396689 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryTurkeyDeviceAsus Zenfone 3 (ZE552KL / 3 GB / 32 GB)Operating SystemAndroid Oreo My Question or IssueTwo days ago Spotify started to freeze on startup and I could fix the problem by clearing the app cache. Yesterday, the same problem...
Plan Premium Country Turkey Device Asus Zenfone 3 (ZE552KL / 3 GB / 32 GB) Operating System Android Oreo My Question or Issue Two days ago Spotify started to freeze on startup and I ...
514 Views
0 replies
1 likes
PlanPremiumCountryGermanyDevicebq Aquaris XOperating SystemAndroid 7.1.1My Question or IssueAll my playlists are fixed to download the songs to phone.All songs have a capacity of around 3 GBIt happend 3rd time that the wiper of ALL playlists for down...
Plan Premium Country Germany Device bq Aquaris X Operating System Android 7.1.1 My Question or Issue All my playlists are fixed to download the songs to phone. All songs have a capacity of ...
320 Views
0 replies
0 likes
Ma version spotify est à jour, je suis sur Honor 8 et sous Android. Cependant, je n'ai pas d'option stockage dans les paramètres, ni d'égaliseur, à la différence d'autres smartphones utilisant la même version. Des solutions? J'ai également attribué l...
Ma version spotify est à jour, je suis sur Honor 8 et sous Android. Cependant, je n'ai pas d'option stockage dans les paramètres, ni d'égaliseur, à la différence d'autres smartphones utilisant la mêm...
Casual Listener
2616 Views
9 replies
3 likes
PlanPremiumCountry DeviceOnkyo DPX1AOperating SystemAndroid My Question or Issue No audio is coming out on my Onkyo DPX1A on the USB port when playing spotify. It works just fine if the audio is sent through Bluetooth
Plan Premium Country Device Onkyo DPX1A Operating System Android My Question or Issue No audio is coming out on my Onkyo DPX1A on the USB port when playing spotify. ...
665 Views
0 replies
1 likes
Hey guys, I've been using spotify premium for quite a while now and it's always worked perfectly. However today my discover weekly play list didn't update. Is there any way you could help me?
Hey guys, I've been using spotify premium for quite a while now and it's always worked perfectly. However today my discover weekly play list didn't update. Is there any way you could h...
303 Views
0 replies
0 likes
PlanPremiumCountry NorwayDevice(iPhone 8 and Samsung Note Operating System(iOS 10 and Android.) My Question or Issue Hi. I am wondering if it's possible to sync my offline playlist to new phone when it arrives? Syncing my playlists over the internet ...
Plan Premium Country Norway Device (iPhone 8 and Samsung Note 😎 Operating System (iOS 10 and Android.) My Question or Issue Hi. I am wondering if it's possible to sync m...
Community Legend
668 Views
2 replies
0 likes
PlanPremiumCountry United States DeviceSamsung Galaxy Note 8Operating SystemAndroid oreo My IssueI have 3 playlist in my spotify:1) K-pop playlist2) J-pop playlist3) combination of both of playlist (playlist 1 and 2 combined)and playlist 3 is casuing...
Plan Premium Country United States Device Samsung Galaxy Note 8 Operating System Android oreo My Issue I have 3 playlist in my spotify: 1) K-pop playlist 2) J-pop playl...
Not applicable
624 Views
1 replies
0 likes
hey I was just wondering what’s wrong with my Spotify like when I play a song I and I go to a another app it’s doesnt let me pause or change the song it just stays stuck but it’s keeps playing the song and it changes the song but I can’t do by clicki...
hey I was just wondering what’s wrong with my Spotify like when I play a song I and I go to a another app it’s doesnt let me pause or change the song it just stays stuck but it’s keeps playing the so...
438 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceLGV30Operating SystemWhatever the newest LG Android update is called My Question or Issue I have had this problem for over a year. I actually cancelledy premium on my last phone because it was so annoying. Well bought a ne...
Plan Premium Country USA Device LGV30 Operating System Whatever the newest LG Android update is called My Question or Issue I have had this problem for over a y...
346 Views
0 replies
1 likes
The music stops as soon as my phone screen goes to sleep or I hit the home button for another app. This is a new problem that started today and I’ve never experienced it in my many years of using Spotify Premium on my iPhone. I play music and use my ...
The music stops as soon as my phone screen goes to sleep or I hit the home button for another app. This is a new problem that started today and I’ve never experienced it in my many ye...
Community Legend
1166 Views
1 replies
0 likes
PlanFreeCountry Guernsey (within the uk)DeviceSamsung galaxy s8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueRecently bought a new phone. I have gone to download the spotify app through the play store however I'm unable...
Plan Free Country Guernsey (within the uk) Device Samsung galaxy s8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Recently bought a...
Community Legend
425 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 very recently switched to a non facebook account. Spotify Support was extremly helpful with the move over. I noticed that in the app settings, the "extreme" setting for strea...
Plan Premium Country USA Device Samsung Galaxy Note 5 Operating System Android 7.0 very recently switched to a non facebook account. Spotify Support was extremly helpful with the move...
Community Legend
4465 Views
2 replies
1 likes
PlanFreeCountry USAndroid My Question or Issue I had a large saved songs list and I frequently used for work, with the new update i've lost access to it. I only have the small favorites playlist with a few songs that constantly repeat... I had a larg...
Plan Free Country US Android My Question or Issue I had a large saved songs list and I frequently used for work, with the new update i've lost access to it. I only have the small fav...
339 Views
0 replies
0 likes
PlanFree/PremiumCountry Philippines Operating SystemAndroid Nougat My Question or Issue Hello can anyone help me? Im having issue with the shuffle feature, it keeps toggling off when i pressed it. It is getting annoying.. Pls help thanks!
Plan Free/Premium Country Philippines Operating System Android Nougat My Question or Issue Hello can anyone help me? Im having issue with the shuffle feature, ...
Casual Listener
419 Views
1 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy J7 Sky ProOperating SystemAndroid 7.0 My Question or Issue Hello, so yesterday my spotify app on android crashed and refused to reopen, was just a black screen no music nothing. So I followed the troubleshoo...
Plan Premium Country USA Device Samsung Galaxy J7 Sky Pro Operating System Android 7.0 My Question or Issue Hello, so yesterday my spotify app on android crashed and re...
322 Views
0 replies
0 likes
PlanPremiumCountry UKDeviceHuawei P9Operating SystemAndroid My Question or Issue On a few occasions in the last week my data usage has shot up a lot for no reason. Spotify has used 100mb today for about half an hour of streaming at normal streaming q...
Plan Premium Country UK Device Huawei P9 Operating System Android My Question or Issue On a few occasions in the last week my data usage has shot up a lot for no reason. ...
926 Views
0 replies
1 likes
PlanPremiumCountry UKDeviceWileyfox Swift 2 XOperating SystemAndroid 7.1.2 My Question or Issue When certain songs are playing they cause the app to crash.The song will pause and then you cantc skip or select another song, you have to close down the ...
Plan Premium Country UK Device Wileyfox Swift 2 X Operating System Android 7.1.2 My Question or Issue When certain songs are playing they cause the app to crash. The s...
491 Views
0 replies
1 likes
PlanSamsung s8Operating SystemAndroid My Question or IssueHi I came to go on my Spotify yesterday and it had logged out and now I don't know the log in details and it was set up with my ex partners email address and I'm still paying for it aswell so ...
Plan Samsung s8 Operating System Android My Question or Issue Hi I came to go on my Spotify yesterday and it had logged out and now I don't know the log in details and it was set up with...
363 Views
0 replies
0 likes
Hi, I've been using Spotify premium without issue on my andoid phone for months, some songs on my local files playlist were greyed out, but only a few. Yesterday I logged in and on every single local files playlist about half the songs are now greyed...
Hi, I've been using Spotify premium without issue on my andoid phone for months, some songs on my local files playlist were greyed out, but only a few. Yesterday I logged in and on eve...
Newbie
848 Views
2 replies
0 likes
PlanPremiumCountry DeviceNokia 8Operating SystemAndroid Oreo My Question or Issue Spotify stops playing after 30 - 40 mins I also use iPad on same WiFi connection with out any problems. I am new to Nokia and the android platform so can only assume th...
Plan Premium Country Device Nokia 8 Operating System Android Oreo My Question or Issue Spotify stops playing after 30 - 40 mins I also use iPad on sam...
Casual Listener
1055 Views
2 replies
0 likes
