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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118766 Views

27 replies

4 likes

  • 118766 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239549 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239549 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600400 Views

79 replies

3 likes

  • 600400 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492889 Views

581 replies

42 likes

Account
Free
  • 492889 Views
  • 581 replies
  • 42 likes

Volume Control

PlanPremiumCountry UsDeviceLg V20Operating SystemAndroid My Question or IssueRandomly throughout my songs Spotify will lower the song volume also but rarely will stop the music. I disabled the "Normalize Volume" setting and I'm still having the issue...

Newbie

Plan Premium Country  Us Device Lg V20 Operating System Android   My Question or Issue Randomly throughout my songs Spotify will lower the song volume also but rarely will stop th...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

Superuser Contribution What is wrong with spotify app??????

Hello.I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore.I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- unable to log in.I triend usernam and password- unable t...

Regular

Hello. I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore. I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- u...

user-removed

Not applicable

2953 Views

2 replies

0 likes

Account
Login
  • 2953 Views
  • 2 replies
  • 0 likes

After downloading a playlist, daily mix is missing

PlanPremium My Question or IssueFirst tried Spotify today and bought a premium for 3 months. I loved the 3 "Daily Mix" playlists that it made for me when i first chose the artists that i like. After downloading all the songs from one of the daily mix...

Newbie

Plan Premium   My Question or Issue First tried Spotify today and bought a premium for 3 months. I loved the 3 "Daily Mix" playlists that it made for me when i first chose the artists that i...

652 Views

0 replies

0 likes

  • 652 Views
  • 0 replies
  • 0 likes

[Discussion][ALL Platforms] The New UI concept

Hi everyone, The new UI is really clean but it still feels exactly the same. I was checking Behance as I usually do and came across this concept by Gabrielle Nguyen:https://www.behance.net/gallery/56534635/Spotify-UI-Redesign-Concept It was nice and ...

Community Legend

Hi everyone,   The new UI is really clean but it still feels exactly the same.  I was checking Behance as I usually do and came across this concept by  Gabrielle Nguyen: https://w...

941 Views

0 replies

2 likes

All Platforms
Discussion
  • 941 Views
  • 0 replies
  • 2 likes

How to change the name that appear in my account

Hello everyone I am a premuim user I want to change the name that appear to other user In my case Souf The pic explain all

Newbie

Hello everyone  I am a premuim user  I want to change the name that appear to other user  In my case  Souf  The pic explain all   

user-removed

Not applicable

926 Views

2 replies

0 likes

  • 926 Views
  • 2 replies
  • 0 likes

Spotify does not have "songs" tab, changed "artist" tab, changed playlists, no shuffle all. Help?

PlanFreeCountry USADeviceSamsung Gs8Operating SystemAndroid My Question or IssueYesterday evening, everything was fine. What I'm assuming was an update basically destroyed everything I loved about spotify.I don't have a "songs" tab at all anymore.My ...

Newbie

  Plan Free Country  USA Device Samsung Gs8 Operating System Android   My Question or Issue Yesterday evening, everything was fine. What I'm assuming was an update basically...

1eieo-j9cm_yn

Casual Listener

3065 Views

2 replies

3 likes

  • 3065 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Can I disable recommended playlists in new spotify app?

PlanCurrently Free, considering re-subsrcribing to PremiumCountryColombia Operating SystemAndroid My Question or IssueHi Since the latest update to the app I can't get to my playlists directly anymore. The playlist is now basically an interstitial wh...

Regular

  Plan Currently Free, considering re-subsrcribing to Premium Country Colombia     Operating System Android   My Question or Issue Hi   Since the latest update t...

smoe

Regular

4112 Views

6 replies

0 likes

  • 4112 Views
  • 6 replies
  • 0 likes

Can't listen to some songs

I want to listen to songs I want to hear of course. Now I see songs like German artist Peter Fox and Japanese composer Koji Kondo. However, I can't play it. It is Graye in stead of white (the text) what am I doing wrong and how can I fix this.

Regular

I want to listen to songs I want to hear of course. Now I see songs like German artist Peter Fox and Japanese composer Koji Kondo. However, I can't play it. It is Graye in stead of white (the text) w...

xq6_-zlyv3bql

Casual Listener

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Local Files no Longer Playing on Android

PlanPremiumCountry CanadaDevice(Pixel)Operating System(Android Oreo) My Question or Issue After I deleted/Reinstaled Spotify, I can no longer play any of my songs from Local Files. The songs themselves appear as faded grey. However, I tried playing t...

Newbie

  Plan Premium Country  Canada Device (Pixel) Operating System (Android Oreo)   My Question or Issue  After I deleted/Reinstaled Spotify, I can no longer play any ...

Joe

Community Legend

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Problema no Spotify do Motorola G6

PremiumBrasilMotorola G6Android 8.0 Oreo Quando troquei o botão virtual pelo modo "moto" o spotify ficou com uma faixa preta no inferior do aplicativo

Newbie

Premium Brasil Motorola G6 Android 8.0 Oreo   Quando troquei o botão virtual pelo modo "moto" o spotify ficou com uma faixa preta no inferior do aplicativo  

Bittencourt

Spotify Star

2078 Views

1 replies

1 likes

Motorola G6
  • 2078 Views
  • 1 replies
  • 1 likes

Ok google, dosen't work propperly with Spotify, any suggestions?

Hello, so im a Nexus 6p user and i lately started using google asistant, and the thing is that whenever i tell it to play a certain song, lets say "Play Notorious BIG, Big Poppa on Spotify" it tells me "Sorry, choosing songs is only available to Spot...

Newbie

Hello, so im a Nexus 6p user and i lately started using google asistant, and the thing is that whenever i tell it to play a certain song, lets say "Play Notorious BIG, Big Poppa on Spotify" it tells ...

jagd700

Newbie

8933 Views

9 replies

3 likes

  • 8933 Views
  • 9 replies
  • 3 likes

I can't scroll down to past episodes on a podcast

PlanPremiumCountry IrelandDeviceSamsung Operating SystemAndroid My Question or Issue I can't find episodes on a podcast past 86. It won't let me scroll down to the first episode. Was wondering how to fix this.

Casual Listener

Plan Premium Country  Ireland Device Samsung  Operating System Android   My Question or Issue  I can't find episodes on a podcast past 86. It won't let me scroll down to...

841 Views

0 replies

1 likes

  • 841 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify starts playing randomly on my Android device

Every now and then while listening to Spotify on my laptop, the Spotify app on my phone will launch and whatever song I was listening to will resume playing on there. My phone is locked when this happens. This is extremely annoying. This started happ...

Gig Goer

Every now and then while listening to Spotify on my laptop, the Spotify app on my phone will launch and whatever song I was listening to will resume playing on there.  My phone is locked when th...

fowot_-9hjysc

Newbie

66964 Views

145 replies

28 likes

  • 66964 Views
  • 145 replies
  • 28 likes

Spotify not showing connected bluetooth headset

Hello! I was hoping to find some help with my spotify. When i have my bluetooth headset connected and playing music on them, i still can't see the bluetooth device in the menu below the pause button. So when i get in my car for example and listen to ...

Newbie

Hello! I was hoping to find some help with my spotify. When i have my bluetooth headset connected and playing music on them, i still can't see the bluetooth device in the menu below the pause button....

1538 Views

0 replies

0 likes

  • 1538 Views
  • 0 replies
  • 0 likes

Superuser Contribution Storage Usage

I am using Spotify (Premium) on my Android device and Spotify's user data (not the cache) consumes almost 8 GB of my local storage although I have not downloaded a single song.I can't figure out why this is and whether there is a way to "fix" this.

Casual Listener

I am using Spotify (Premium) on my Android device and Spotify's user data (not the cache) consumes almost 8 GB of my local storage although I have not downloaded a single song. I can't figure out wh...

gruenerdackel

Casual Listener

1248 Views

2 replies

0 likes

  • 1248 Views
  • 2 replies
  • 0 likes

Superuser Contribution My spotify has not been operating from last yesterday update.

PlanPremiumCountry TurkeyDeviceHuawei mate 9Operating SystemEmui 8 My Question or IssueWhen i start my spotify, user interface opens completely black and not respond from yesterday.

Newbie

Plan Premium Country  Turkey Device Huawei mate 9 Operating System Emui 8   My Question or Issue When i start my spotify, user interface opens completely black and not respond fro...

SergioDavid

Roadie

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing songs not on my playlist

I have a premium account. Autoplay is turned off. I will shuffle play a playlist and it will start playing a song not even in my library. It will at most play 3 or four songs from my playlist before picking a song I have never heard of. I tried loggi...

Casual Listener

I have a premium account. Autoplay is turned off. I will shuffle play a playlist and it will start playing a song not even in my library. It will at most play 3 or four songs from my playlist before ...

SergioDavid

Roadie

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in because of offline mode

PlanPremiumCountryCzech Republic DeviceXperia Z1 Operating SystemAndroid 5.0.2 My Question or IssueThe app logged me out and I can't log in because it says I'm in offline mode. How I'm I supposed to go online when I'm not logged in? Only solution is ...

Casual Listener

Plan Premium Country Czech Republic  Device Xperia Z1  Operating System Android 5.0.2   My Question or Issue The app logged me out and I can't log in because it says I'm in o...

-vakmr_kbeg0i

Newbie

1220 Views

3 replies

0 likes

  • 1220 Views
  • 3 replies
  • 0 likes

Superuser Contribution When searching for songs in playlist, app plays songs in playlist order and not search order

PlanPremiumCountryUSA DeviceLG V10 Operating SystemAndroid Nougat My Question or Issue So I have a playlist of songs that I grew up with. It is not organized in any specific order. When searching for something in particular, like Fleetwood Mac in the...

Regular

Plan Premium Country USA   Device LG V10   Operating System Android Nougat   My Question or Issue   So I have a playlist of songs that I grew up with. It is not organ...

SgtStrawberry

Regular

819 Views

2 replies

0 likes

  • 819 Views
  • 2 replies
  • 0 likes

Superuser Contribution Entire library is missing

Hi,A few days ago I opened the desktop app and the entire library was missing as if someone went over all the songs and removed them. The playlists and Daily Mixes are there big the songs are not in the library. The problem is in the Android app too....

Newbie

Hi, A few days ago I opened the desktop app and the entire library was missing as if someone went over all the songs and removed them.   The playlists and Daily Mixes are there big the songs ...

SergioDavid

Roadie

805 Views

1 replies

0 likes

  • 805 Views
  • 1 replies
  • 0 likes