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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393175 Views

546 replies

35 likes

Account
Free
  • 393175 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8313 Views

0 replies

7 likes

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Solved!! Spotify stops playing after 30 - 40 mins.

PlanPremiumCountry DeviceNokia 8Operating SystemAndroid Oreo My Question or Issue Spotify stops playing after 30 - 40 mins I also use iPad on same WiFi connection with out any problems. I am new to Nokia and the android platform so can only assume th...

Casual Listener

Plan Premium Country   Device Nokia 8 Operating System Android Oreo   My Question or Issue  Spotify stops playing after 30 - 40 mins    I also use iPad on sam...

_8-56h4kl9bnu

Casual Listener

1047 Views

2 replies

0 likes

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  • 2 replies
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Home screen does not display option to sign in with existing user

PlanPremiumCountryBrazilDeviceAIKON 8.0 Car MultimediaOperating SystemAndroid 6.0.1 My Question or Issue The car multimedia does not display the entire APP home screen in full, displaying only the first 2 buttons (sign up for free and continue with f...

Newbie

Plan Premium Country Brazil Device AIKON 8.0 Car Multimedia Operating System Android 6.0.1   My Question or Issue   The car multimedia does not display the entire APP home screen...

391 Views

0 replies

0 likes

  • 391 Views
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Locally Imported Files Greyed Out, Unable to listen, Downloaded and greyed out.

Hi All. I understand that a few of you had reported issues with accessing local files on your computer and other devices such as Android and Apple. I was having the same issue and I seem to have solved the problem...I could see a few of you were anno...

Casual Listener

Hi All.   I understand that a few of you had reported issues with accessing local files on your computer and other devices such as Android and Apple.   I was having the same issue and I...

790 Views

0 replies

1 likes

  • 790 Views
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Playlist organization

PlanPremiumCountry U.S.DeviceHTC 10, HTC One M7Operating SystemAndroid My Question or Issue I used to have my playlist organized by artist, then album. About a week ago, Spotify randomly set my playlist back to organizing by date added. When I select...

Newbie

Plan Premium Country  U.S. Device HTC 10, HTC One M7 Operating System Android   My Question or Issue  I used to have my playlist organized by artist, then album.  About ...

311 Views

0 replies

0 likes

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Spotify "blackout" on Android

It happened when I was costumizing a playlist, then the main screen literally "blackout" and the ongoing music was still playing, so did the following songs.It's strange, since I tried to restart the app, even with force to stop it then restart my ph...

Newbie

It happened when I was costumizing a playlist, then the main screen literally "blackout" and the ongoing music was still playing, so did the following songs. It's strange, since I tried to restart t...

570 Views

0 replies

0 likes

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The new Spotify UI was removed form my account, how can I bring it back?

Hi! Recently I download Spotify (again), and this came with a new beautiful interface. At that time I had my Spotify Free and spent a few weeks with the UI that I miss. In any case... today I buy Spotify Premium and a few seconds after having it, the...

Newbie

  Hi!   Recently I download Spotify (again), and this came with a new beautiful interface.   At that time I had my Spotify Free and spent a few weeks with the UI that I miss. &nb...

f_wjjdn9t-gl

Casual Listener

1079 Views

2 replies

0 likes

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Como deleto músicas importadas porem deletadas da pasta de origem? (How do I delete imported songs?)

Importei algumas musicas para uma playlist, porém deletei elas dessa pasta e agora nao consigo tira-las da minha playlist, como posso remove-las? (English)I imported some songs nto a playlist, but I deleted them from that folder and now I can not get...

Newbie

Importei algumas musicas para uma playlist, porém deletei elas dessa pasta e agora nao consigo tira-las da minha playlist, como posso remove-las?     (English) I imported some songs nto...

298 Views

0 replies

0 likes

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Spotify is unavailable right now. Try again in a few minutes

PlanPremiumCountry Australia DeviceAndroid phone LG g6Operating System My Question or Issue Cant play all the songs since yesterday morning and the sentence was on the homepage.

Casual Listener

  Plan Premium Country  Australia   Device Android phone LG g6 Operating System     My Question or Issue  Cant play all the songs since yesterday morning and...

_0iphytr-jwxu

Newbie

1634 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

trouble downloading music

PlanPremiumCountryAustraliaDeviceOppo A57Operating SystemDont know My Question or Issue hey, having an issue with downloading music, I've previously had a premium acount but haven't used spotify in a while, so i had to renew my account. My issue is t...

Newbie

Plan Premium Country Australia Device Oppo A57 Operating System Dont know   My Question or Issue  hey, having an issue with downloading music, I've previously had a premium acount...

Joe

Community Legend

474 Views

1 replies

0 likes

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  • 1 replies
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"SHUFFLE" and "REPEAT ALL" resets when selecting new song

PlanPremium DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueHey everyone! I have noticed for the past 2 or 3 weeks that whenever I select a new song on a playlist, "shuffle and repeat all" turns off/resets. This not only happen...

Casual Listener

Plan Premium   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Hey everyone!  I have noticed for the past 2 or 3 weeks that whenever I select...

TK702

Casual Listener

1722 Views

6 replies

7 likes

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  • 6 replies
  • 7 likes

Rap Caviar will only shuffle play

PlanFreeCountry DeviceOf k20v or something pike thatOperating SystemAndroid My Question or IssueRap Caviar will only shuffle play

Visitor

Plan Free Country   Device Of k20v or something pike that Operating System Android   My Question or Issue Rap Caviar will only shuffle play  

Joe

Community Legend

1519 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Shuffle does not play new songs

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single one, I've tried uninstalling and reinstalling as we...

Newbie

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single ...

peterbeau

Roadie

493 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Semi-permanent Shuffle like before?

How can verification fail?!? Ok, i tried to make a post about shuffle but this forum is hard to master. Whenever i manually select a favorite song, shuffle turns off. How can i reenable the old shuffle? I drive, ride mountain bike, and go skiiing. Th...

Regular

How can verification fail?!?   Ok, i tried to make a post about shuffle but this forum is hard to master.    Whenever i manually select a favorite song, shuffle turns off. How can ...

402 Views

0 replies

0 likes

  • 402 Views
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Shuffle not working properly

PlanPremiumCountry USADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueSince most recent update any time i select a song shuffle and repeat all are turned off and any time i try and search up a specific song and play it a differ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Since most recent update any time i select a song shuffle and repeat al...

Aspiranten

Regular

940 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Offline songs always start from beginning

Hello I got an issue today after the playstore update. I have many Offline Songs from my private music library like 1-3h DJ-Sets in some of my playlist.If I listen to one of them I stop it on like 1h and want to listen at another time at this point f...

Newbie

Hello   I got an issue today after the playstore update. I have many Offline Songs from my private music library like 1-3h DJ-Sets in some of my playlist. If I listen to one of them I stop it...

nintendoc6

Newbie

802 Views

1 replies

4 likes

  • 802 Views
  • 1 replies
  • 4 likes

Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop

PlanPremiumCountry usaSamsung galaxy note 4Operating Systemandroid 6.0.1.Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop

Casual Listener

  Plan Premium Country  usa Samsung galaxy note 4 Operating System android 6.0.1. Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times sto...

322 Views

0 replies

0 likes

  • 322 Views
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I can't play some song.

PlanPremiumCountryIndonesiaDeviceRedmi Note 3 Pro/Desktop PCOperating SystemAndroid Lollipop/Windows 10 My Question or Issue I can't play some song (Attached below). I always play these song almost everyday. This evening i bought the 3 month premium ...

Newbie

  Plan Premium Country Indonesia Device Redmi Note 3 Pro/Desktop PC Operating System Android Lollipop/Windows 10   My Question or Issue  I can't play some song (Attached bel...

479 Views

0 replies

0 likes

  • 479 Views
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Solved!! Cannot Rearrange Songs (No Edit button)

I can't arrange the songs in the playlist I created as there is no Edit button. I already reinstalled the app, but it has still no edit button.

Visitor

I can't arrange the songs in the playlist I created as there is no Edit button. I already reinstalled the app, but it has still no edit button.

lubos

Roadie

2163 Views

3 replies

0 likes

  • 2163 Views
  • 3 replies
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Problem Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PRO Operating SystemAndroid Nougat My Question or Issue[EN-US]My Spotify Premium is notifying me every day that I am in an old version of Android and that it is necessary to update, but my Samsung J7 PR...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy J7 PRO  Operating System Android Nougat   My Question or Issue [EN-US] My Spotify Premium is notifying me every day that I am in...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes