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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854664 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854664 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20433 Views
  • 3 replies
  • 0 likes
  • 20433 Views
  • 3 replies
  • 0 likes

Local files' album art not showing up on Android/iOS (randomly)

On iOS, it seems to have album art for some local files. But on Android, it's pretty much non-existent. I was able to fix the issue on my computer by removing all special characters (hyphens, parentheses, underscores) from the filenames and restartin...

  • Gig Goer
  • On iOS, it seems to have album art for some local files. But on Android, it's pretty much non-existent.   I was able to fix the issue on my computer by removing all special characters (hyphens...
  • clicheusername
  • Gig Goer
  • 1857 Views
  • 1 replies
  • 0 likes
  • 1857 Views
  • 1 replies
  • 0 likes

Android

Hola.Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y nada. Que puedo hacer?

  • Newbie
  • Hola. Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y ...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Sketchy add?

Hey Everyone, today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this advertisement was very familuar and sounded as if it may be le...

  • Newbie
  • Hey Everyone,  today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this adve...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Shuffle entire library of "liked" songs

Up until the last Android update I could shuffle play my entire library. Am I missing a new way to use that feature or has it been removed? I'm very sad because that was pretty much the only way I used Spotify... Thanks for any help.

  • Newbie
  • Up until the last Android update I could shuffle play my entire library.  Am I missing a new way to use that feature or has it been removed?   I'm very sad because that was pretty much th...
  • 264 Views
  • 0 replies
  • 2 likes
  • 264 Views
  • 0 replies
  • 2 likes

Design Problems!

Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a few songs when I first searched for that artist in th...

  • Newbie
  • Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a fe...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Help! Playing over Bluetooth resets my car stereo!

I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noticed it on 4/9/2014, but I hadn't used it in my car ...

  • Casual Listener
  • I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noti...
  • Roosty
  • Casual Listener
  • 2050 Views
  • 3 replies
  • 1 likes
  • 2050 Views
  • 3 replies
  • 1 likes

Motorola X4 bluetooth: Audio cuts at the beginning and restart

Dears, I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a single or a complete album, with each song, right at the beginning ...

  • Newbie
  • Dears,    I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a s...
  • 369 Views
  • 0 replies
  • 3 likes
  • 369 Views
  • 0 replies
  • 3 likes

Superuser Contribution Se pausa reproduccion solo

Que tal, quisiera que me ayudaran... Tengo un celular andr 7 y resulta que cuando uso FB y aparece algun video en mi historial con el volumen silenciado al momento se detiene la reproduccion de spotify.

  • Casual Listener
  • Que tal, quisiera que me ayudaran... Tengo un celular andr 7 y resulta que cuando uso  FB y aparece algun video en mi historial con el volumen silenciado al momento se detiene la reproduccion de...
  • ZullyB
  • Roadie
  • 938 Views
  • 1 replies
  • 1 likes
  • 938 Views
  • 1 replies
  • 1 likes

Superuser Contribution premium but can't play downloaded song

I have premium account but I can't play my downloaded songs when I'm offline. There are the green circle too but I still can't play my downloaded songs. What should I do? Help pls

  • Visitor
  • I have premium account but I can't play my downloaded songs when I'm offline. There are the green circle too but I still can't play my downloaded songs. What should I do? Help pls
  • ZullyB
  • Roadie
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Rediculously repepetive and irrelevant ad(s)

Hey Spotify,I dont mind ads since I am not using premium version but I am CONSTANTLY hearing this opiod addiction ad. I am about to punch this screen hoping to stop that guy from talking about his prescription additction problem. Again, I dont mind a...

  • Casual Listener
  • Hey Spotify, I dont mind ads since I am not using premium version but I am CONSTANTLY hearing this opiod addiction ad. I am about to punch this screen hoping to stop that guy from talking about his ...
  • 317 Views
  • 0 replies
  • 2 likes
  • 317 Views
  • 0 replies
  • 2 likes

Superuser Contribution I can't choose the place of the storage of download music

with the last update for android does not appear the option to choose the place of the storage of downloaded music (internal or SD card)

  • Newbie
  • with the last update for android does not appear the option to choose the place of the storage of downloaded music (internal or SD card)
  • ZullyB
  • Roadie
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP pls

I can not import my songs from my cell phone to spotify, in settings I no longer have the options.(note) before you had this option in another account

  • Visitor
  • I can not import my songs from my cell phone to spotify, in settings I no longer have the options. (note) before you had this option in another account
  • ZullyB
  • Roadie
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Notification and lock screen controls not available on Android 7.0 Nougat

Music controls in the notification shade and lock screen only work about half the time. The app has full notification permissions, and battery optimization is off.Also, streaming to my Chromecast Audio cuts out often. Streaming from my desktop works ...

  • Music Fan
  • Music controls in the notification shade and lock screen only work about half the time. The app has full notification permissions, and battery optimization is off. Also, streaming to my Chromecast...
  • Konstantin17
  • Newbie
  • 16545 Views
  • 88 replies
  • 16 likes
  • 16545 Views
  • 88 replies
  • 16 likes

[Login Issue] Please go online to connect to spotify

Spoiler (Highlight to read)Earlier to I was signed out on my Samsung Galaxy S7 but when I tried to log in again it says that I was set offline and need to go online to connect to spotifyEarlier to I was signed out on my Samsung Galaxy S7 but when I t...

  • Newbie
  • Earlier to I was signed out on my Samsung Galaxy S7 but when I tried to log in again it says that I was set offline and need to go online to connect to spotify
  • 485 Views
  • 0 replies
  • 0 likes
  • 485 Views
  • 0 replies
  • 0 likes

Superuser Contribution Only playing first 10 songs on playlist

On my oneplus 5t on the newest Android update all of my personal playlists, with some of them having 800 songs, will only shuffle play from the first 10 or so songs on the playlist. I have Spotify free and haven't had problems before this update and ...

  • Newbie
  • On my oneplus 5t on the newest Android update all of my personal playlists, with some of them having 800 songs, will only shuffle play from the first 10 or so songs on the playlist. I have Spotify fr...
  • jeffhpc1
  • Gig Goer
  • 1169 Views
  • 4 replies
  • 4 likes
  • 1169 Views
  • 4 replies
  • 4 likes

Die Musik wird leiser, wenn ich eine Benachrichtigung bekomme (im Lautlosmodus)

Wenn ich Musik hoere wird diese immer leiser, wenn ich eine Benachrichtigung bekomme im Lautlosmodus. Wie kann ich das abschalten?

  • Newbie
  • Wenn ich Musik hoere wird diese immer leiser, wenn ich eine Benachrichtigung bekomme im Lautlosmodus. Wie kann ich das abschalten?
  • 1386 Views
  • 0 replies
  • 0 likes
  • 1386 Views
  • 0 replies
  • 0 likes

Heos and Spotify Connect

I'm unable to connect my Heos device to my Samsung Galaxy S7. This just happened, probably today or yesterday. I don't see the icon for my home's Heos device. I can connect and play from other apps and programs however, like Pandora and music on my p...

  • Newbie
  • I'm unable to connect my Heos device to my Samsung Galaxy S7. This just happened, probably today or yesterday. I don't see the icon for my home's Heos device. I can connect and play from other apps a...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Superuser Contribution Volver a descargar mis Playlists

Hola, llevo tiempo siendo premium y tengo un problema con mis playlists. Las tengo descargadas para usarlas en modo Offline, pero de vez en cuando debo volver a descargarlas porque ya no estan descargadas, siendo muy engorroso. Ayudenme por favor, el...

  • Visitor
  • Hola, llevo tiempo siendo premium y tengo un problema con mis playlists. Las tengo descargadas para usarlas en modo Offline, pero de vez en cuando debo volver a descargarlas porque ya no estan descar...
  • user-removed
  • Not applicable
  • 1659 Views
  • 2 replies
  • 0 likes
  • 1659 Views
  • 2 replies
  • 0 likes

Superuser Contribution When unlocking screen music stop.

So I have a Google pixel 2 xl and I'll be listening my music when I get a notification or anything. I hit my finger print scanner and the music stops. On my other pixel I don't have this problem. I checked the settings and I can't figure it out.

  • Casual Listener
  • So I have a Google pixel 2 xl and I'll be listening my music when I get a notification or anything. I hit my finger print scanner and the music stops. On my other pixel I don't have this problem. I c...
  • Jack
  • Roadie
  • 2829 Views
  • 3 replies
  • 0 likes
  • 2829 Views
  • 3 replies
  • 0 likes

Superuser Contribution Being charged data usage for streaming videos but I've never watched a video?

Hi thereHoping someone can help. My service provider offers free data for spotify but only for audio streaming. I have never watched a video on spotify before but they are saying that I have been streaming videos? How can I make sure that I am only s...

  • Casual Listener
  • Hi there Hoping someone can help.  My service provider offers free data for spotify but only for audio streaming.  I have never watched a video on spotify before but they are saying that I...
  • Jack
  • Roadie
  • 230 Views
  • 3 replies
  • 0 likes
  • 230 Views
  • 3 replies
  • 0 likes