Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6786 Views

0 replies

7 likes

  • 6786 Views
  • 0 replies
  • 7 likes

New Android user trialing Premium is the last update causing my problems?

I'm not liking Spotify but how could it be so popular with all these issues I read about? I used Apple music on my iPhone, but I want to use Android auto because it supports Waze. Now I need a streaming app. Currently, playlist don't shuffle, request...

Newbie

I'm not liking Spotify but how could it be so popular with all these issues I read about?  I used Apple music on my iPhone, but I want to use Android auto because it supports Waze.  Now I n...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

cache cleared

I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any way to cache them all quickly?

Newbie

I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any ...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Search function in playlist doesn't work.

The regular search function when browsing works and the search function within playlists seems to be working at first glance. If I search within a playlist, it will limit the songs to those that apply to the search, but if I click the shuffle button,...

Casual Listener

The regular search function when browsing works and the search function within playlists seems to be working at first glance. If I search within a playlist, it will limit the songs to those that appl...

jb_8-jl8dih8s

Newbie

942 Views

4 replies

3 likes

  • 942 Views
  • 4 replies
  • 3 likes

Spotify breaks when I play Periphery Heavy Heart

Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist while on random shuffle on repeat playlist. At first ...

Newbie

Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist wh...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Update has disabled skipping forward in local file tracks

After a recent update (last week or so), whenever I play a "local file" track (i.e. one I've uploaded to Spotify myself) on my Android device,the Spotify app won't let me forward through to any point further on in the track. When I try to skip forwar...

Casual Listener

After a recent update (last week or so), whenever I play a "local file" track (i.e. one I've uploaded to Spotify myself) on my Android device,the Spotify app won't let me forward through to any point...

iman-missinne

Newbie

782 Views

2 replies

4 likes

  • 782 Views
  • 2 replies
  • 4 likes

Problem of connection

i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?

Newbie

i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

App just deleted almost 400 songs from my library

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to count 2,048 songs(thank god I have a playlist of my ent...

Gig Goer

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to coun...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Problem with SD card storage

Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music library sometimes disappears (as if the music was deleted [not moved] f...

Newbie

Hello,   A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music librar...

668 Views

0 replies

1 likes

Android App
bug report
bugs
Samsung galaxy s8
  • 668 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify keeps disabling shuffle when selecting a song in a playlist

I don't know if i'm the only one who thinks this is bothering, but when i select a song manually i don't want to disable shuffling the rest of the songs. I want shuffle to be the default always on unless i specify something else.

Visitor

I don't know if i'm the only one who thinks this is bothering, but when i select a song manually i don't want to disable shuffling the rest of the songs. I want shuffle to be the default always on un...

user-removed

Not applicable

1323 Views

5 replies

0 likes

  • 1323 Views
  • 5 replies
  • 0 likes

Superuser Contribution Is it possible to automatically skip non-downloaded songs?

Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded song obviously won’t be played. It would be nice if...

Newbie

Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded ...

Aimee_T

Roadie

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Run in background / Why ?

Hey everyone, Since the last Spotify update, it runs in the background when open. Normally, I could skip or pause songs from the lock screen, but now the only info that shows up is "Spotify is running in the background"... I have tried deinstalling a...

Visitor

Hey everyone,   Since the last Spotify update, it runs in the background when open.    Normally, I could skip or pause songs from the lock screen, but now the only info that shows ...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

[IOS] [SPOTIFY CONNECT] [YAMAHA] Random stops/pause

At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working.I have used the different hardware to replicate the problem- 2 ipad ja 2 iphones to control app- Yama...

Casual Listener

At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working. I have used the different hardware to replicate ...

vieakort

Newbie

1214 Views

4 replies

0 likes

Yamaha
  • 1214 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to log in on Android.

Yeah, I'm not happy at all. Spending 30 minutes trying to log into my spotify account on my phone, tapping the log in icon and it does nothing. Using email and username, neither worked, resetting password doesn't work as well, even looking up the sol...

Casual Listener

Yeah, I'm not happy at all. Spending 30 minutes trying to log into my spotify account on my phone, tapping the log in icon and it does nothing. Using email and username, neither worked, resetting pas...

Melody

Spotify

425 Views

1 replies

1 likes

  • 425 Views
  • 1 replies
  • 1 likes

Spotify reverting to default settings

Every time my phone goes to sleep my Spotify app will revert to it's default settings, and I have to log back in. All my downloaded music needs downloading again, I have to change the download quality and the cross fade goes back to zero. My playlist...

Casual Listener

Every time my phone goes to sleep my Spotify app will revert to it's default settings, and I have to log back in.  All my downloaded music needs downloading again, I have to change the download ...

Mrfarnow

Casual Listener

2151 Views

2 replies

0 likes

  • 2151 Views
  • 2 replies
  • 0 likes

Displaying a song, refusing to play it.

So, i have just discovered that my spotify will display an explicit song, and refuses to play it. However, it allows me to play any other explicit song? I looked through my settings, and the "allow explicit content" button is on. I still cannot play ...

Newbie

So, i have just discovered that my spotify will display an explicit song, and refuses to play it. However, it allows me to play any other explicit song? I looked through my settings, and the "allow e...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

First song of an album repeats when playing with Connect

Whenever I add an album to my phone through Connect via my computer the first track will always get queued up twice, and most times I won't notice until it starts playing again after it's done the first time around. This isn't a dealbreaker but a mil...

Community Legend

Whenever I add an album to my phone through Connect via my computer the first track will always get queued up twice, and most times I won't notice until it starts playing again after it's done the fi...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Unable to skip to a specific time of a local song

Hi.In the recent few days Spotify seems to work really oddly with downloaded local songs. I've already tried to reinstall the app, use both local storage and the SD card. I made a playlist test, with one spotify song and a local song, downloaded them...

Casual Listener

Hi. In the recent few days Spotify seems to work really oddly with downloaded local songs. I've already tried to reinstall the app, use both local storage and the SD card. I made a playlist test, wi...

Ijezzy

Newbie

5728 Views

27 replies

5 likes

  • 5728 Views
  • 27 replies
  • 5 likes

Spotify Last FM wont confirm my scrobble

So I have spotify in my ipad and andriod phone, and both are connected to my last fm account. When I scrobble in my ipad it works perfectly but on my andriod phone it shows what I'm "scrobbling now" but it won't confirm it. I tried mostly all advices...

Casual Listener

So I have spotify in my ipad and andriod phone, and both are connected to my last fm account. When I scrobble in my ipad it works perfectly  but on my andriod phone it shows what I'm "scrobbling...

nighthawk989

Roadie

4420 Views

28 replies

8 likes

  • 4420 Views
  • 28 replies
  • 8 likes