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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375519 Views

541 replies

34 likes

Account
Free
  • 375519 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7532 Views

0 replies

7 likes

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Daily mix and made for you not working

PlanPremium Country DeviceSamsung 8Operating SystemAndroid My Question or Issue Daily mix and made for you not working. Nothing comes up. Already tried logging in and out.

Newbie

Plan Premium  Country   Device Samsung 8 Operating System Android    My Question or Issue  Daily mix and made for you not working. Nothing comes up. Already tried l...

1019 Views

0 replies

1 likes

  • 1019 Views
  • 0 replies
  • 1 likes

Why can't I download songs for offline use on my gear 3?

PlanPremiumDeviceSamsung gear 3My Question or Issue I am connected to Wi-Fi, so why can't I download?

Visitor

Plan Premium Device Samsung gear 3 My Question or Issue  I am connected to Wi-Fi, so why can't I download?

302 Views

0 replies

0 likes

  • 302 Views
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Superuser Contribution Smartwatch

Hey! What smartwatches have you released Spotify offline to? Included with apple products. I have heard that it´s avilible on samsung gear s3 but i wonder if some more models from example sumsung, apple or garmin smartwatches that are compatible whit...

Casual Listener

Hey! What smartwatches have you released Spotify offline to? Included with apple products. I have heard that it´s avilible on samsung gear s3 but i wonder if some more models from example sumsung, ap...

blckft

Newbie

6986 Views

2 replies

0 likes

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  • 2 replies
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Podcast underplayed option gone ?

Since the update there is not an option to show just the unplayed podcast. Am I missing something here or did you take out a very handy option ?

Newbie

Since the update there is not an option to show just the unplayed podcast.  Am I missing something here or did you take out a very handy option ?

Jdjesse

Newbie

437 Views

1 replies

1 likes

  • 437 Views
  • 1 replies
  • 1 likes

My library songs don't sync properly

PlanPremiumCountryBrazilDeviceMotorola Moto E4 PlusOperating SystemAndroid 7.1.1 NougatWindows 7 Professional 64 bit My Question or IssueSo I just signed Premium, and yesterday I was adding songs to my library through the Windows client, and today th...

Newbie

Plan Premium Country Brazil Device Motorola Moto E4 Plus Operating System Android 7.1.1 Nougat Windows 7 Professional 64 bit   My Question or Issue So I just signed Premium, and yeste...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Musica entrecortada

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 Al inicio de cada canción, la misma se escucha entrecortada, durante un periodo de 20 a 60 segundos. Luego se escucha perfectamente, pero es una situación molesta. Me pasa ...

Newbie

Plan Premium Country Argentina Device Samsung Galaxy S6 Operating System Android 7.0   Al inicio de cada canción, la misma se escucha entrecortada, durante un periodo de 20 a 60 segundo...

826 Views

0 replies

1 likes

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  • 0 replies
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Solved!! [bug] Filter inside a playlist

Hello, i have a problem with the filter option on my playlist, everytime i search for a specific song using the filter option it won't play the good music but a totaly other one I have tried to unistal, reboot, ...and it totaly work on my desktop And...

Regular

Hello,  i have a problem with the filter option on my playlist,  everytime i search for a specific song using the filter option it won't play the good music but a totaly other one  ...

Kahadok

Regular

2545 Views

14 replies

1 likes

  • 2545 Views
  • 14 replies
  • 1 likes

Playlist Song Search Bug

Hey, when I search for a certain song or a group in my own public playlist it doesn't play that song. For example I'm searching Nightwish in my playlist, it gives me the results that I want BUT when I click on a song it plays from the very start of m...

Regular

Hey, when I search for a certain song or a group in my own public playlist it doesn't play that song. For example I'm searching Nightwish in my playlist, it gives me the results that I want BUT when ...

Mauricio936

Regular

3348 Views

17 replies

7 likes

  • 3348 Views
  • 17 replies
  • 7 likes

WLAN speakers (Raumfeld) not available

PlanPremiumCountryGermany DeviceanyOperating SystemAndroid 8.1 My Question or IssueHi!Since the activation of a firewall controlling traffic in my local network (incl. WLAN) I cannot see any speakers in the spotify app.However, I can use the speakers...

Regular

Plan Premium Country Germany  Device any Operating System Android 8.1   My Question or Issue Hi! Since the activation of a firewall controlling traffic in my local network (incl....

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Playlist

My Question or Issue Hello everybody,I have a question. Is it possible to stop the playlist when the last song has played? It starts everytime again with the first song, but it must stop. Is this possible? I don't know how to do this.

Newbie

My Question or Issue   Hello everybody, I have a question. Is it possible to stop the playlist when the last song has played? It starts everytime again with the first song, but it must stop. ...

411 Views

0 replies

0 likes

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Please go online to connect to Spotify

I was listening to my playlist today. I wasn't in my house so I had the Offline Sesion ON. Then, suddenly, I was logged out without any warning. I tried to relog and it said "You are currently set to offline. Please go online to connect to Spotify."....

Newbie

I was listening to my playlist today. I wasn't in my house so I had the Offline Sesion ON. Then, suddenly, I was logged out without any warning. I tried to relog and it said "You are currently set to...

andystephen

Regular

14733 Views

30 replies

18 likes

  • 14733 Views
  • 30 replies
  • 18 likes

Playing edited versions of explicit songs on Spotify Radio

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueIf I toggle the allow explicit content option off, then one of my artist radio stations that I listen to stops playing all the music by that artist. This art...

Newbie

Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue If I toggle the allow explicit content option off, then one of my artist rad...

471 Views

0 replies

0 likes

  • 471 Views
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[Android] Spotify playlist,followers,Internet profile,sorting music

PlanFreeCountryItalyDevice(Sony Z3C,Samsung tablet)Operating System(Android KK) My Question or Issue Hi, about my account -Android with Kitkat and newest version/gui, Spotify Free version,smartphone.I have 92 playlists(most of them are mine,a bunch a...

Casual Listener

Plan Free Country Italy Device (Sony Z3C,Samsung tablet) Operating System (Android KK)   My Question or Issue   Hi, about my account   -Android with Kitkat and newest vers...

Footballroybal

Composer

527 Views

1 replies

1 likes

  • 527 Views
  • 1 replies
  • 1 likes

Spotify connect starts and stops at random

My Question or IssueUsing spotify connect at home. Without changing any settings, since about a week the music starts and stops at random. Having to press play to restart the music from time to time is annoying, but music that starts to blast through...

Newbie

My Question or Issue Using spotify connect at home. Without changing any settings, since about a week the music starts and stops at random. Having to press play to restart the music from time to tim...

pdhoff

Casual Listener

600 Views

1 replies

2 likes

  • 600 Views
  • 1 replies
  • 2 likes

[Android] The App takes a lot to start working after I open it

Hello,I'm have a Premium version of Spotify, but I'm having some trouble with the app on Android.After I open Spotify it takes a lot to start working properly (2-3 minutes or more), by this I mean that if I try to do something it starts loading ang g...

Newbie

Hello, I'm have a Premium version of Spotify, but I'm having some trouble with the app on Android. After I open Spotify it takes a lot to start working properly (2-3 minutes or more), by this I mea...

349 Views

0 replies

0 likes

  • 349 Views
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Deleting Radio-Playlists from "last heared"

PlanPremiumCountry DeviceSamsung Galaxy s8 Operating System My Question or Issue I want to delete the 4 Radio-Playlists from the spotify mobile app from last heared and they won't go away. Please help me, it drives me crazy

Visitor

Plan Premium Country   Device Samsung Galaxy s8  Operating System     My Question or Issue  I want to delete the 4 Radio-Playlists from the spotify mobile app from ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
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Superuser Contribution No videos option in my country

I live in Malaysia and I recently only found out that the users can watch videos on Spotify but there is no such option for me. I just wanted to know whether I should update my app or its a regional thing.

Newbie

I live in Malaysia and I recently only found out that the users can watch videos on Spotify but there is no such option for me. I just wanted to know whether I should update my app or its a regional ...

Julian

Moderator

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Why does clicking on a song change my repeat/shuffle settings?

PlanPremiumPlanPremiumCountryUSDeviceLG V30+Operating SystemAndroid OreoMy Question or IssueBefore I start, I know that the "solution" to this is to go and reenable those settings. My question is why was this implemented? It's counter-intuitive and a...

Regular

Plan Premium Plan Premium Country US Device LG V30+ Operating System Android Oreo My Question or Issue Before I start, I know that the "solution" to this is to go and reenable those se...

454 Views

0 replies

1 likes

  • 454 Views
  • 0 replies
  • 1 likes

'Repeat all' or 'shuffle' not staying on if i switch playlists or devices

PlanPremiumCountryUSA DeviceMy samsung galaxy 9 and windows PCOperating SystemAndroid Oreo and Windows 10 My Question or IssueThis didn't happen before the last update, but now if I select 'repeat all' or 'shuffle', they will not remain selected if I...

Newbie

Plan Premium Country USA   Device My samsung galaxy 9 and windows PC Operating System Android Oreo and Windows 10   My Question or Issue This didn't happen before the last u...

TK702

Casual Listener

600 Views

1 replies

2 likes

  • 600 Views
  • 1 replies
  • 2 likes

(bug) Update notification

As of about two days ago, Spotify is giving me a pop-up constantly telling me that my device needs updated to Android version 4.0 or higher.It's never told me this before, because my Android version is 7.0+It doesn't need updated. So I'm not sure why...

Regular

As of about two days ago, Spotify is giving me a pop-up constantly telling me that my device needs updated to Android version 4.0 or higher. It's never told me this before, because my Android versio...

AstanoVidatu

Regular

760 Views

2 replies

1 likes

  • 760 Views
  • 2 replies
  • 1 likes