Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375667 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFree/PremiumCountry DeviceSamsung Galaxy S8+Operating SystemAndroid OreoMy Question or Issue I cannot play more than 30 seconds or so of any tracks at all. These same tracks like those in my library can be played full on Windows 10 at home. I hav...
Plan Free/Premium Country Device Samsung Galaxy S8+ Operating System Android Oreo My Question or Issue I cannot play more than 30 seconds or so of any tracks at all. ...
2356 Views
0 replies
5 likes
I was looking at the forums and noticed this was an issue a few years ago, but this is my first time experiencing said issue. Spotify will randomly stop playing every few minutes, anywhere from 10-30 minutes. It will completely exit out of the app as...
I was looking at the forums and noticed this was an issue a few years ago, but this is my first time experiencing said issue. Spotify will randomly stop playing every few minutes, anywhere f...
Newbie
2065 Views
4 replies
0 likes
PlanPremiumCountry BrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue Estou tentando baixar músicas e seguir alguns artistas e ele simplesmente não deixa, desativa sozinho o download e o seguir. Já fiz tudo que é possível f...
Plan Premium Country Brazil Device Samsung Galaxy Note 8 Operating System Android My Question or Issue Estou tentando baixar músicas e seguir alguns artistas e ele simple...
344 Views
0 replies
0 likes
PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 7.0 My Question or Issue Whenever I'm listening to my playlist, and I click a song on that playlist, the Shuffle mode will be turned off, aswell as the 'repeat' but...
Plan Premium Country The Netherlands Device Samsung Galaxy S7 Edge Operating System Android 7.0 My Question or Issue Whenever I'm listening to my playlist, and I click ...
Newbie
970 Views
3 replies
1 likes
Hey Spotify community.A quick backstory: I've had Spotify for a year before it came to my country (using VPN)and everything worked. But now, there are few tracks that are ''greyed out'' from my playlist, without the option to play it. When I click on...
Hey Spotify community. A quick backstory: I've had Spotify for a year before it came to my country (using VPN) and everything worked. But now, there are few tracks that are ''greyed out'' from...
Moderator
473 Views
1 replies
0 likes
Hello.When the screen "playlist radio based on" is up and you flick left to go to next song.Is it possible to continue playing the song and keep flicking left without it automatically starting??I like finding new music but get annoyed with flicking l...
Hello. When the screen "playlist radio based on" is up and you flick left to go to next song. Is it possible to continue playing the song and keep flicking left without it automatically starting?? ...
Moderator
863 Views
1 replies
0 likes
PlanPremiumDeviceSamsung Galaxy 9 My Question or Issue I have two issues when it comes to selecting songs in my playlists.The first concerns shuffling, whenever I select a song in my playlist, the application turns of shuffle mode and I have to manua...
Plan Premium Device Samsung Galaxy 9 My Question or Issue I have two issues when it comes to selecting songs in my playlists. The first concerns shuffling, wheneve...
365 Views
0 replies
0 likes
Hi ! I have been experiencing a cracking noise on all my songs when the screen off on my Samsung S9+. It doesn't happen when I use the phone at the same time (screen is on)Ive already tried an clean reinstall, switching of the equaliser, downloading ...
Hi ! I have been experiencing a cracking noise on all my songs when the screen off on my Samsung S9+. It doesn't happen when I use the phone at the same time (screen is on) Ive already t...
Moderator
1341 Views
1 replies
1 likes
First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify. I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon as it has played the last song. On the bottom of the playlist it ...
First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify. I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon ...
Casual Listener
3347 Views
12 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy S6Operating SystemAndroid 7 My Question or Issuehttps://youtu.be/CPh7oGjOqjI See how it plays the tracks that are in the same positions in the playlists without the filter.
Plan Premium Country Sweden Device Samsung Galaxy S6 Operating System Android 7 My Question or Issue https://youtu.be/CPh7oGjOqjI See how it plays the tracks that are in the same pos...
Community Legend
862 Views
1 replies
0 likes
I don't know if i'm the only one who thinks this is bothering, but when i select a song manually i don't want to disable shuffling the rest of the songs. I want shuffle to be the default always on unless i specify something else.
I don't know if i'm the only one who thinks this is bothering, but when i select a song manually i don't want to disable shuffling the rest of the songs. I want shuffle to be the default always on un...
Not applicable
1364 Views
5 replies
0 likes
The regular search function when browsing works and the search function within playlists seems to be working at first glance. If I search within a playlist, it will limit the songs to those that apply to the search, but if I click the shuffle button,...
The regular search function when browsing works and the search function within playlists seems to be working at first glance. If I search within a playlist, it will limit the songs to those that appl...
Newbie
1005 Views
4 replies
3 likes
PlanPremiumDevice(HTC One M8)Operating System(Android 6) My Question or Issue Hi, from version 8.4.42.722 i was unable to play on my spotify speaker (I have 3 different speakers) only chromecast working on Android TV.If i downgrade to version 8.4.39....
Plan Premium Device (HTC One M8) Operating System (Android 6) My Question or Issue Hi, from version 8.4.42.722 i was unable to play on my spotify speaker (I have 3 different sp...
Casual Listener
606 Views
1 replies
0 likes
Hi Guys, hope you all are doing great! i'm having issues with the local files, basically i cannot download them in my phone, 1 week ago i was able to add my local files to the playlist, opened the app on the phone and everything works, now i add the ...
Hi Guys, hope you all are doing great! i'm having issues with the local files, basically i cannot download them in my phone, 1 week ago i was able to add my local files to the playl...
366 Views
0 replies
0 likes
My Question or Issue Is there a way to make a playlist collaborative on the new 2018 update?
My Question or Issue Is there a way to make a playlist collaborative on the new 2018 update?
326 Views
0 replies
0 likes
Hi everyone!Been using spotify for years and never had any issues until now. However yesterday, when I searched a song on my spotify app on my android phone and selected a song, it started playing a song from the very start of my playlist. I.e. if i ...
Hi everyone! Been using spotify for years and never had any issues until now. However yesterday, when I searched a song on my spotify app on my android phone and selected a song, it started playing ...
Regular
6367 Views
37 replies
22 likes
I use Spotify (free) on a desktop, laptop and Android. I organized a large number of playlists into a series of folders (including folders imbedded into other folders). This setup still works great on my laptop and desktop. However, I no longer can s...
I use Spotify (free) on a desktop, laptop and Android. I organized a large number of playlists into a series of folders (including folders imbedded into other folders). This setup s...
Newbie
549 Views
2 replies
2 likes
PlanPremiumCountry ArgentinaDeviceSamsung Galaxy J5 2017Operating SystemAndroid Nougat My Question or Issue I tried to log in a lot of times in my account and all of them was really fail. I did the change in my password and my username but I still ha...
Plan Premium Country Argentina Device Samsung Galaxy J5 2017 Operating System Android Nougat My Question or Issue I tried to log in a lot of times in my account and all o...
393 Views
0 replies
0 likes
Offensichtlich bin ich automatisch ausgeloggt worden. Immer wenn ich mich über die App anmelden will, erscheint ein Fenster auf dem steht : " Sie sind offline, gehen sie zuerst online. Ab da geht es nicht mehr weiter.
Offensichtlich bin ich automatisch ausgeloggt worden. Immer wenn ich mich über die App anmelden will, erscheint ein Fenster auf dem steht : " Sie sind offline, gehen sie zuerst online. Ab da geht es ...
Newbie
61102 Views
6 replies
18 likes
I tried to filter my playlist with a specific artist and it doesn't work. I tried it with other playlist and it had the same result. And I also tried filtering the playlist with a different artist. This occurred in the newest update for Spotify. The ...
I tried to filter my playlist with a specific artist and it doesn't work. I tried it with other playlist and it had the same result. And I also tried filtering the playlist with a different artist. T...
Newbie
2752 Views
11 replies
5 likes
