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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7416 Views

0 replies

7 likes

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  • 7 likes

"Dislike" button has no effect

I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix. Either: 1) Daily Mix is not updating and/or2) Dislike button does not work What is ha...

Visitor

I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix.   Either:   1) Daily...

user-removed

Not applicable

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
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Can't fallow artists

I can't fallow artists.if I get back and go again to the artist, they aren't fallowed. I've done a restart, but there is still the same problem

Newbie

I can't fallow artists.if I get back and go again to the artist, they aren't fallowed. I've done a restart, but there is still the same problem

268 Views

0 replies

0 likes

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Can't skip through the song - resets to the beginning

I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from official artists I mean) but I can't in the songs d...

Newbie

I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from ...

Ozulus

Regular

3842 Views

3 replies

1 likes

  • 3842 Views
  • 3 replies
  • 1 likes

Downloads suddenly disappearing

My downloads are simply disappearing. I've checked the list of causes that can create the problem, but my device,and SD card are working fine and the app is updated. Every time I try to transfer my songs to the SD card, the downloads immediately are ...

Newbie

My downloads are simply disappearing. I've checked the list of causes that can create the problem, but my device, and SD card are working fine and the app is updated. Every time I try to transfer my...

347 Views

0 replies

0 likes

  • 347 Views
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Is my Discover Weekly playlist ruined forever?

I honestly have no clue why this happened and I would like to know if there's anything I can do to "restore" it somehow. One more thing, I accidentally "banned" one of my favorite artist from one Daily Mix playlist. Once again, anything to be done to...

Casual Listener

I honestly have no clue why this happened and I would like to know if there's anything I can do to "restore" it somehow.   One more thing, I accidentally "banned" one of my favorite artist fro...

444 Views

0 replies

2 likes

  • 444 Views
  • 0 replies
  • 2 likes

Solved!! My friends can't see what I'm listening and Last.fm scrobbling doesn't work

I updated Spotify on Android and now the songs I'm listening doesn't go on friends feed and last.fm. But on desktop for windows it works. What can I do? All the settings are right. Feels stupid to pay for premiun when my most important qualitys does ...

Casual Listener

I updated Spotify on Android and now the songs I'm listening doesn't go on friends feed and last.fm. But on desktop for windows it works. What can I do? All the settings are right. Feels stupid to pa...

beeabay

Casual Listener

1223 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

App always stops working mid song

For the past few months, my app completely breaks down out of nowhere. It usually (but not always) happens during the first song. I am unable to change or pause the song, and nothing shows up on the interface, just the loading wheel for every screen....

Newbie

For the past few months, my app completely breaks down out of nowhere. It usually (but not always) happens during the first song. I am unable to change or pause the song, and nothing shows up on the ...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
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Disabling spotify when using vr

Need help disabling spotify when playing games or watching movies on vr. Spotify keeps auto playing once it connects to my vr device. Using galaxy s8

Newbie

Need help disabling spotify when playing games or watching movies on vr. Spotify keeps auto playing once it connects to my vr device. Using galaxy s8

550 Views

0 replies

0 likes

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complaint for teaching the Spotify application for Android

Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com.I would like to know if this email belongs to Spotify. Thank you ...

Newbie

Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com. I would like...

santigaitero

Newbie

818 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Autoplay not working

Autoplay is not working since I have a p10 lite. It is on in the settings. I already tried to uncheck autoplay and recheck ist also I tried a restart.

Newbie

Autoplay is not working since I have a p10 lite. It is on in the settings. I already tried to uncheck autoplay and recheck ist also I tried a restart. 

392 Views

0 replies

0 likes

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Grayed Out Song/ Losing Playlists/ Syncing

Okay, so I have three issues that have been happening rather frequently and it's getting annoying.1. There is a song in my main playlist that is grayed out and I can't remove it from the playlist. I do know that it's a local music file that I have on...

Casual Listener

Okay, so I have three issues that have been happening rather frequently and it's getting annoying. 1. There is a song in my main playlist that is grayed out and I can't remove it from the playl...

508 Views

0 replies

0 likes

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Android auto starting

I don't really understand why the android service always listens even when I have exited spotify. If I play music on desktop the app feels entitled to actually start up on the phone automatically and take over media controls on the phone. It feels in...

Regular

I don't really understand why the android service always listens even when I have exited spotify. If I play music on desktop the app feels entitled to actually start up on the phone automat...

500 Views

0 replies

0 likes

  • 500 Views
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Audio Settings

I'm on a Samsung Galaxy S7.The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I was able to use it for...idk, ever since it appeared, or close atleast. I have looked on google but no relatively easy r...

Casual Listener

I'm on a Samsung Galaxy S7. The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I was able to use it for...idk, ever since it appeared, or close atle...

600 Views

0 replies

0 likes

Audio Effects
Greyed
Premium
Volume Control
  • 600 Views
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432hz Option pls

Hi i Need a Option vor Hear Musik from Spotify in 432hz or a App to tune all Output from phone in 432hz Hi brauche eine Option um Musik in Spotify in 432hz zu hören. Oder eine Option um den gesamten Output in 432hz umzustellen.

Newbie

Hi i Need a Option vor Hear Musik from Spotify in 432hz or a App to tune all Output from phone in 432hz   Hi brauche eine Option um Musik in Spotify in 432hz zu hören. Oder eine Option um den ...

655 Views

0 replies

3 likes

  • 655 Views
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  • 3 likes

Audio settings

I'm not certain this belongs here, but I'll try it. I'm gonna post it in mobile too, since that could be the issue. I'm on a Samsung Galaxy S7, btw.The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I...

Casual Listener

I'm not certain this belongs here, but I'll try it. I'm gonna post it in mobile too, since that could be the issue. I'm on a Samsung Galaxy S7, btw. The volume control (adjusting it for your environ...

osornios

Spotify Star

445 Views

1 replies

0 likes

Other
Premium
  • 445 Views
  • 1 replies
  • 0 likes

Spotify deja de reconocer la SD luego de unos minutos

Spotify deja de reconocerme la SD luego de unos minutos luego de bajar algunas canciones, pensé que podía ser un problema de mi equipo pero voy a la configuración de Android y la tarjeta sigue ahí y puedo usarla con normalidad.Después de descargar al...

Newbie

Spotify deja de reconocerme la SD luego de unos minutos luego de bajar algunas canciones, pensé que podía ser un problema de mi equipo pero voy a la configuración de Android y la tarjeta sigue ahí y ...

435 Views

0 replies

0 likes

  • 435 Views
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Spotify reverting back to the previous version

I have spotify free on a Galaxy s8, yesterday it finally updated to the new free version (with playlists where u can choose whatever without shuffling), but today I went on spotify and it had reverted back to the old version. Why did this happen?

Newbie

I have spotify free on a Galaxy s8, yesterday it finally updated to the new free version (with playlists where u can choose whatever without shuffling), but today I went on spotify and it had reverte...

666 Views

0 replies

0 likes

  • 666 Views
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Podcasts restarts from beginning for no reason

I've started listening to a lot of podcasts in Spotify the last few months. Sometimes I have to pause the podcast for a few minutes because life, and when i want to resume, it starts over from the beginning. This is completely ruining podcasts in spo...

Regular

I've started listening to a lot of podcasts in Spotify the last few months.   Sometimes I have to pause the podcast for a few minutes because life, and when i want to resume, it starts over fr...

1164 Views

0 replies

9 likes

Podcasts
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Playlist shuffle not working

Hi,So I have this playlist containing only songs from my 2 favorite artists (let's call them artist1 and artist2). The playlist contains about 45 songs from artist1 and 60 songs from artist2, so pretty even. The shuffle function used to work great, b...

Newbie

Hi, So I have this playlist containing only songs from my 2 favorite artists (let's call them artist1 and artist2). The playlist contains about 45 songs from artist1 and 60 songs from artist2, so pr...

610 Views

0 replies

3 likes

shuffle
  • 610 Views
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  • 3 likes

Playlist: Shuffle turns off after selecting songs

I'm on the latest beta version (8.4.53.690 armv7). On previous versions, if shuffle is enabled and you select any song shuffle will stay enabled. However, in this version, shuffle turns off when another song is selected. Is this intentional or a bug?

Newbie

I'm on the latest beta version (8.4.53.690 armv7). On previous versions, if shuffle is enabled and you select any song shuffle will stay enabled.   However, in this version, shuffle turns off ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes