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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410378 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8959 Views

0 replies

7 likes

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(bug) Update notification

As of about two days ago, Spotify is giving me a pop-up constantly telling me that my device needs updated to Android version 4.0 or higher.It's never told me this before, because my Android version is 7.0+It doesn't need updated. So I'm not sure why...

Regular

As of about two days ago, Spotify is giving me a pop-up constantly telling me that my device needs updated to Android version 4.0 or higher. It's never told me this before, because my Android versio...

AstanoVidatu

Regular

832 Views

2 replies

1 likes

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Large Playlist Won't Load Saved to SD Card

PlanPremiumCountry USADeviceMotorola Moto X4Operating SystemAndroid 8.0 I recently migrated my Spotify cache to my SD card so I can save my music on there and relieve space on my phones storage. Since this SD card is 128 GB I have plenty of space for...

Newbie

Plan Premium Country  USA Device Motorola Moto X4 Operating System Android 8.0   I recently migrated my Spotify cache to my SD card so I can save my music on there and relieve...

338 Views

0 replies

0 likes

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Can only play short previews of songs

PlanFree/PremiumCountry DeviceSamsung Galaxy S8+Operating SystemAndroid OreoMy Question or Issue I cannot play more than 30 seconds or so of any tracks at all. These same tracks like those in my library can be played full on Windows 10 at home. I hav...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy S8+ Operating System Android Oreo My Question or Issue  I cannot play more than 30 seconds or so of any tracks at all.  ...

2382 Views

0 replies

5 likes

  • 2382 Views
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Music Stops Playing Randomly

I was looking at the forums and noticed this was an issue a few years ago, but this is my first time experiencing said issue. Spotify will randomly stop playing every few minutes, anywhere from 10-30 minutes. It will completely exit out of the app as...

Casual Listener

I was looking at the forums and noticed this was an issue a few years ago, but this is my first time experiencing said issue.   Spotify will randomly stop playing every few minutes, anywhere f...

4-_kkqtzazsl3

Newbie

2168 Views

4 replies

0 likes

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Can't download and update playlists - Android

PlanPremiumCountry BrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue Estou tentando baixar músicas e seguir alguns artistas e ele simplesmente não deixa, desativa sozinho o download e o seguir. Já fiz tudo que é possível f...

Newbie

Plan Premium Country  Brazil Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue  Estou tentando baixar músicas e seguir alguns artistas e ele simple...

358 Views

0 replies

0 likes

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Automatic Shuffle OFF

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 7.0 My Question or Issue Whenever I'm listening to my playlist, and I click a song on that playlist, the Shuffle mode will be turned off, aswell as the 'repeat' but...

Newbie

Plan Premium Country The Netherlands   Device Samsung Galaxy S7 Edge Operating System Android 7.0   My Question or Issue  Whenever I'm listening to my playlist, and I click ...

ccpoo4k8-w_ej

Newbie

1042 Views

3 replies

1 likes

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Superuser Contribution ''this song is not available if you have the file on your computer you can import it''

Hey Spotify community.A quick backstory: I've had Spotify for a year before it came to my country (using VPN)and everything worked. But now, there are few tracks that are ''greyed out'' from my playlist, without the option to play it. When I click on...

Newbie

Hey Spotify community. A quick backstory: I've had Spotify for a year before it came to my country (using VPN) and everything worked. But now, there are few tracks that are ''greyed out'' from...

Julian

Moderator

502 Views

1 replies

0 likes

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Superuser Contribution Swiping left

Hello.When the screen "playlist radio based on" is up and you flick left to go to next song.Is it possible to continue playing the song and keep flicking left without it automatically starting??I like finding new music but get annoyed with flicking l...

Newbie

Hello. When the screen "playlist radio based on" is up and you flick left to go to next song. Is it possible to continue playing the song and keep flicking left without it automatically starting?? ...

Julian

Moderator

911 Views

1 replies

0 likes

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Issue selecting songs in Playlist

PlanPremiumDeviceSamsung Galaxy 9 My Question or Issue I have two issues when it comes to selecting songs in my playlists.The first concerns shuffling, whenever I select a song in my playlist, the application turns of shuffle mode and I have to manua...

Newbie

  Plan Premium Device Samsung Galaxy 9     My Question or Issue  I have two issues when it comes to selecting songs in my playlists. The first concerns shuffling, wheneve...

388 Views

0 replies

0 likes

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Superuser Contribution Cracking Sound on songs, when screen is off, samsung

Hi ! I have been experiencing a cracking noise on all my songs when the screen off on my Samsung S9+. It doesn't happen when I use the phone at the same time (screen is on)Ive already tried an clean reinstall, switching of the equaliser, downloading ...

Newbie

Hi ! I have been experiencing a cracking noise on all my songs when the screen off on my Samsung S9+. It doesn't happen when I use the phone at the same time (screen is on) Ive already t...

Julian

Moderator

1392 Views

1 replies

1 likes

Carcking
Samsung galaxy S9+
screen off
sound
  • 1392 Views
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Daily mix stops after playing first batch of songs - No new songs added

First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify. I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon as it has played the last song. On the bottom of the playlist it ...

Roadie

First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify.   I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon ...

agdam001

Casual Listener

3533 Views

12 replies

0 likes

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Solved!! Playlist filters doesn't update which song is positioned where in playlist

PlanPremiumCountrySwedenDeviceSamsung Galaxy S6Operating SystemAndroid 7 My Question or Issuehttps://youtu.be/CPh7oGjOqjI See how it plays the tracks that are in the same positions in the playlists without the filter.

Visitor

Plan Premium Country Sweden Device Samsung Galaxy S6 Operating System Android 7   My Question or Issue https://youtu.be/CPh7oGjOqjI See how it plays the tracks that are in the same pos...

jsannn

Community Legend

887 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps disabling shuffle when selecting a song in a playlist

I don't know if i'm the only one who thinks this is bothering, but when i select a song manually i don't want to disable shuffling the rest of the songs. I want shuffle to be the default always on unless i specify something else.

Visitor

I don't know if i'm the only one who thinks this is bothering, but when i select a song manually i don't want to disable shuffling the rest of the songs. I want shuffle to be the default always on un...

user-removed

Not applicable

1412 Views

5 replies

0 likes

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Search function in playlist doesn't work.

The regular search function when browsing works and the search function within playlists seems to be working at first glance. If I search within a playlist, it will limit the songs to those that apply to the search, but if I click the shuffle button,...

Casual Listener

The regular search function when browsing works and the search function within playlists seems to be working at first glance. If I search within a playlist, it will limit the songs to those that appl...

jb_8-jl8dih8s

Newbie

1059 Views

4 replies

3 likes

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Solved!! Spotify Connect not show speakers

PlanPremiumDevice(HTC One M8)Operating System(Android 6) My Question or Issue Hi, from version 8.4.42.722 i was unable to play on my spotify speaker (I have 3 different speakers) only chromecast working on Android TV.If i downgrade to version 8.4.39....

Casual Listener

Plan Premium Device (HTC One M8) Operating System (Android 6)   My Question or Issue   Hi, from version 8.4.42.722 i was unable to play on my spotify speaker (I have 3 different sp...

Adamnickster

Casual Listener

626 Views

1 replies

0 likes

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Can't synchronize local files with Android

Hi Guys, hope you all are doing great! i'm having issues with the local files, basically i cannot download them in my phone, 1 week ago i was able to add my local files to the playlist, opened the app on the phone and everything works, now i add the ...

Newbie

Hi Guys,   hope you all are doing great!   i'm having issues with the local files, basically i cannot download them in my phone, 1 week ago i was able to add my local files to the playl...

384 Views

0 replies

0 likes

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Playlists

My Question or Issue Is there a way to make a playlist collaborative on the new 2018 update?

Newbie

My Question or Issue  Is there a way to make a playlist collaborative on the new 2018 update?

377 Views

0 replies

0 likes

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Wrong song playing when i search for songs in my downloaded playlist

Hi everyone!Been using spotify for years and never had any issues until now. However yesterday, when I searched a song on my spotify app on my android phone and selected a song, it started playing a song from the very start of my playlist. I.e. if i ...

Newbie

Hi everyone! Been using spotify for years and never had any issues until now. However yesterday, when I searched a song on my spotify app on my android phone and selected a song, it started playing ...

mike74

Regular

6696 Views

37 replies

22 likes

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Folders no longer shown on Android

I use Spotify (free) on a desktop, laptop and Android. I organized a large number of playlists into a series of folders (including folders imbedded into other folders). This setup still works great on my laptop and desktop. However, I no longer can s...

Newbie

I use Spotify (free) on a desktop,  laptop and Android.  I organized a large number of playlists into a series of folders (including folders imbedded into other folders).  This setup s...

Vox_zone57

Newbie

600 Views

2 replies

2 likes

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I cant log in

PlanPremiumCountry ArgentinaDeviceSamsung Galaxy J5 2017Operating SystemAndroid Nougat My Question or Issue I tried to log in a lot of times in my account and all of them was really fail. I did the change in my password and my username but I still ha...

Casual Listener

Plan Premium Country  Argentina Device Samsung Galaxy J5 2017 Operating System Android Nougat   My Question or Issue  I tried to log in a lot of times in my account and all o...

411 Views

0 replies

0 likes

  • 411 Views
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