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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375583 Views

541 replies

34 likes

Account
Free
  • 375583 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Audio quality keeps resetting

No matter what I do and how many times I select extreme quality for both streams and download the app resets to normal and auto, sometimes I don't even have to relaunch the app, it will do it in the same session. I have a family premium plan running ...

Newbie

No matter what I do and how many times I select extreme quality for both streams and download the app resets to normal and auto, sometimes I don't even have to relaunch the app, it will do it in the ...

_tbeq-wsvmb5t

Newbie

3548 Views

7 replies

18 likes

  • 3548 Views
  • 7 replies
  • 18 likes

Shuffle play

PlanFreeCountry IrelandDevice Samsung Galaxy Core Prime My Question or Issue Since the March 2018 update, I am unable to play any of my songs from created playlist in shuffle order and instead have to play each song chronlogically. If I press the blu...

Newbie

  Plan Free Country  Ireland Device   Samsung Galaxy Core Prime  My Question or Issue  Since the March 2018 update, I am unable to play any of my songs from created ...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

App doesn't see Spotify Connect device in network on Android 7/8

PlanPremiumCountryAustriaDeviceLG G6Operating SystemAndroid 8.0App Version8.4.55.521My SetupI have a Denon AVR 1200W which is officially Spotify Connect certified.It is recognized in the Windows, MacOS and Android 6.0 Client just as usual and i can t...

Newbie

Plan Premium Country Austria Device LG G6 Operating System Android 8.0 App Version 8.4.55.521 My Setup I have a Denon AVR 1200W which is officially Spotify Connect certified. It is reco...

936 Views

0 replies

5 likes

  • 936 Views
  • 0 replies
  • 5 likes

Solved!! Equalizer glitch - loud to soft!

I have a Google Pixel 2 running Android 8.1.0 and Spotify Premium. When activating and using the Equalizer function - every time a new song starts, it starts very loud for a brief moment, (like less than a half of a second) then the volume instantly ...

Casual Listener

I have a Google Pixel 2 running Android 8.1.0 and Spotify Premium.   When activating and using the Equalizer function - every time a new song starts, it starts very loud for a brief moment, (l...

CCRDad

Music Fan

23401 Views

6 replies

4 likes

  • 23401 Views
  • 6 replies
  • 4 likes

como revertir una canción bloqueada?

PlanFreeCountry MexicoDeviceSamsung Galaxy PrimeOperating System My Question or Issue Mientras manejaba mi celular, he entrado a la app y al intental cambiar de canción, con la nueva interfaz, le he dado en la opción de bloquear la canción y ahora no...

Newbie

  Plan Free Country  Mexico Device Samsung Galaxy Prime Operating System     My Question or Issue  Mientras manejaba mi celular, he entrado a la app y al intental ...

6784 Views

0 replies

16 likes

  • 6784 Views
  • 0 replies
  • 16 likes

Superuser Contribution Can't open app after clean install

Hello.For something like two weeks I wasn't able to check home tab, discover tab nor radio tab. All I could do was searching and playing already saved playlists. To fix it I've tried a clean install and now app won't even start. All I get is gray scr...

Newbie

Hello. For something like two weeks I wasn't able to check home tab, discover tab nor radio tab. All I could do was searching and playing already saved playlists. To fix it I've tried a clean instal...

Julian

Moderator

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo reproducir ninguna cancion

Tenía cuenta free, funcionaba bien, e hice la prueba de premium. Al acabarse y volver a free, aparecen todas las canciones en **bleep** y no puedo escuchar ninguna. Ni de mi lista ni de ninguna parte. Que ocurre? Ya borré cachés, la app, y nada. Teng...

Newbie

Tenía cuenta free, funcionaba bien, e hice la prueba de premium. Al acabarse y volver a free, aparecen todas las canciones en **bleep** y no puedo escuchar ninguna. Ni de mi lista ni de ninguna parte...

Julian

Moderator

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

"no internet connection available"

PlanPremiumCountry USADeviceLGL44VLOperating SystemAndroid 5.1.1 My Question or Issue I listen to music in my vehicle offline while driving and seem to be getting the msg "no internet connection available" quite often. At one point I thought maybe my...

Newbie

Plan Premium Country  USA Device LGL44VL Operating System Android 5.1.1   My Question or Issue  I listen to music in my vehicle offline while driving and seem to be getting t...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Behind The Lyrics

With the new update I dont know how to put on behind the lyrics.

Newbie

With the new update I dont know how to put on behind the lyrics.

suzisunshine

Regular

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Can't choose and specific song.

Since a few weeks, i can't choose and specific songs for my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i want to hear. Can anyone help me?PleaseMy account it's...

Casual Listener

Since a few weeks, i can't choose and specific songs for my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i wan...

suzisunshine

Regular

1131 Views

1 replies

1 likes

  • 1131 Views
  • 1 replies
  • 1 likes

Can't use the filter button

Since a few weeks, i can't choose and specific songs from my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i want to hear. Can anyone help me?PleaseMy account it'...

Casual Listener

Since a few weeks, i can't choose and specific songs from my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i wa...

jsannn

Community Legend

794 Views

1 replies

1 likes

  • 794 Views
  • 1 replies
  • 1 likes

Solved!! Problemas al filtrar canciones

Hola, bueno mi problema es que cuando filtro canciones en una playlist y quiero reproducir alguna, se reproduce otra distinta.Por ejemplo si tengo la playlist ordenada alfabéticamente, y pongo alguna palabra para filtrar, aparecen las canciones con d...

Newbie

Hola, bueno mi problema es que cuando filtro canciones en una playlist y quiero reproducir alguna, se reproduce otra distinta. Por ejemplo si tengo la playlist ordenada alfabéticamente, y pongo algu...

user-removed

Not applicable

4833 Views

11 replies

8 likes

  • 4833 Views
  • 11 replies
  • 8 likes

Spotify App update 2018

The new spotify layout is awful, confusing and hard to use. I can't view like anything, and things I can see, like artists and albums in my library, are in seemingly random order, so if I want to listen to an artist I have to scroll through the whole...

Newbie

The new spotify layout is awful, confusing and hard to use. I can't view like anything, and things I can see, like artists and albums in my library, are in seemingly random order, so if I want to lis...

-q_gqkp242ul

Newbie

932 Views

2 replies

4 likes

  • 932 Views
  • 2 replies
  • 4 likes

Offline shuffle

I have downloaded a playlist on my android tablet. When I select shuffle all it does shuffle the songs from the playlist, but when it reaches the last song of the queue returns from start and plays the same songs in the order they were after the shuf...

Casual Listener

I have downloaded a playlist on my android tablet. When I select shuffle all it does shuffle the songs from the playlist, but when it reaches the last song of the queue returns from start and plays t...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Local Music on Android App

PlanPremiumCountry New ZealandDeviceSamsung Galaxy 8Operating SystemAndroid 8.0 My Question or IssueI have recently switched from Apple Music and am wanting to listen to a number of local files I have on my laptop on my Android app. I have got as far...

Newbie

Plan Premium Country  New Zealand Device Samsung Galaxy 8 Operating System Android 8.0   My Question or Issue I have recently switched from Apple Music and am wanting to...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Widget tool is not working at all!!

PlanPremiumCountry Hong KongDeviceSamsung Galaxy Note 8Operating SystemLatest Android 8.0.0 My Question or Issue The spotify widget tool is not working at all as the screenshot shown.

Newbie

Plan Premium Country  Hong Kong Device Samsung Galaxy Note 8 Operating System Latest Android 8.0.0   My Question or Issue  The spotify widget tool is not working at all as th...

792 Views

0 replies

0 likes

  • 792 Views
  • 0 replies
  • 0 likes

Superuser Contribution Linking Account To Facebook

So I have the LG V30+ and the Spotify App. When I try liking my Facebook account through the app it only shows a blank page. I've never linked my Facebook to Spotify before. Can someone please help me?

Newbie

So I have the LG V30+ and the Spotify App. When I try liking my Facebook account through the app it only shows a blank page. I've never linked my Facebook to Spotify before. Can someone please help m...

Alfredo

Roadie

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution family premium

I got the rest of my family set up on the family premium.... However I cannot get it to work on my son's tablet... it lets me enter his information but will not continue with the sign up....it wont light up the submit button?? The app is downloaded a...

Casual Listener

I got the rest of my family set up on the family premium.... However I cannot get it to work on my son's tablet...  it lets me enter his information but will not continue with the sign up....it ...

Alfredo

Roadie

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Updated

How do I know when a playlist has been updated on the new version of spotify? Thanks!

Newbie

How do I know when a playlist has been updated on the new version of spotify?   Thanks!

Alfredo

Roadie

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution change heart function

I'd like to change the heart function to add music to another playlist at my choosing rather than "liked from radio." Is that possible?

Casual Listener

I'd like to change the heart function to add music to another playlist at my choosing rather than "liked from radio." Is that possible?

Alfredo

Roadie

2171 Views

1 replies

0 likes

heart
liked
Radio
  • 2171 Views
  • 1 replies
  • 0 likes