Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6883 Views

0 replies

7 likes

  • 6883 Views
  • 0 replies
  • 7 likes

Remove "add to home screen"

I accidentally pressed "Add to home" on a song, or whatever the translation is.Oh boy did I F up, because now I have recommendations similar to whatever i added to home, and it is impossible to remove. If I find the original track I added, it no long...

Newbie

I accidentally pressed "Add to home" on a song, or whatever the translation is. Oh boy did I F up, because now I have recommendations similar to whatever i added to home, and it is impossible to rem...

1103 Views

0 replies

2 likes

  • 1103 Views
  • 0 replies
  • 2 likes

Device needs updating

Recently started receiving these messages saying I have to update my device. I am running Android 7.0 on a stock galaxy note 5. There is currently no upgrade and message says greater than 4.1. Duh! Anyone getting this Screenshot attached

Casual Listener

Recently started receiving these messages saying I have to update my device. I am running Android 7.0 on a stock galaxy note 5. There is currently no upgrade and message says greater than 4.1. Duh! A...

Wardrivingpimp

Casual Listener

2634 Views

19 replies

6 likes

  • 2634 Views
  • 19 replies
  • 6 likes

How to find a music that was being played by Spotify at a specific moment in time?

Is it possible to find a music from a playlist that was being played by Spotify at a specific moment in time? During the birth of my son, the doctor ran a playlist. I know the day and time of his birth so I would like to find which music was being pl...

Casual Listener

Is it possible to find a music from a playlist that was being played by Spotify at a specific moment in time? During the birth of my son, the doctor ran a playlist. I know the day and time of hi...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

No tengo la opción "almacenamiento"

Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X PlayAndroid 6.0.1Spotify versión 8.4.52.812 armV7Y mi memoria externa...

Casual Listener

Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X Play Android 6.0....

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Offline songs always start from beginning

Hello I got an issue today after the playstore update. I have many Offline Songs from my private music library like 1-3h DJ-Sets in some of my playlist.If I listen to one of them I stop it on like 1h and want to listen at another time at this point f...

Newbie

Hello   I got an issue today after the playstore update. I have many Offline Songs from my private music library like 1-3h DJ-Sets in some of my playlist. If I listen to one of them I stop it...

nintendoc6

Newbie

759 Views

1 replies

4 likes

  • 759 Views
  • 1 replies
  • 4 likes

I couldnt delete my using records in the desktop that ı used before

Spoiler (Highlight to read)When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?

Newbie

When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

No puedo reproducir videos

Tengo Spotify Premium y cada vez que trato de reproducir un video dice que Falló la reproduccioreproducción

Newbie

Tengo Spotify Premium y cada vez que trato de reproducir un video dice que Falló la reproduccioreproducción 

2150 Views

0 replies

10 likes

  • 2150 Views
  • 0 replies
  • 10 likes

Full screen album cover for playlists

Is it possible to have full size image for all playlists? I tried all settings but no luck. The full size image is just a nice newer look than in use to.

Newbie

Is it possible to have full size image for all playlists? I tried all settings but no luck. The full size image is just a nice newer look than in use to.

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Playback paused close to end of songs

When songs get towards 2-5 seconds from the end, the track gets automatically paused. This may have happened once on desktop (I'm not sure though) but certainly happens consistently on my phone.I've already tried a soft reboot, reinstalling Spotify a...

Newbie

When songs get towards 2-5 seconds from the end, the track gets automatically paused. This may have happened once on desktop (I'm not sure though) but certainly happens consistently on my phone. I'v...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Albums saved from desktop don't appear as saved on phone

Albums saved from the desktop version aren't appearing as saved on my phone. When I save an album using the desktop version, the album will appear in the saved list on my phone. But when I open the album, the app tells me that the album isn't saved a...

Visitor

Albums saved from the desktop version aren't appearing as saved on my phone. When I save an album using the desktop version, the album will appear in the saved list on my phone. But when I ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Data usage glitched?

I've always listened to Spotify through mobile data and it never gave me a problem, but for some reason, in this month's cycle (started May 3rd), Spotify burned around 5gb of data, in these two days. I don't think that's normal. What should I do?

Visitor

I've always listened to Spotify through mobile data and it never gave me a problem, but for some reason, in this month's cycle (started May 3rd), Spotify burned around 5gb of data, in these two days....

catnap

Newbie

600 Views

3 replies

0 likes

  • 600 Views
  • 3 replies
  • 0 likes

Daily Mix stays the same

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician it just changes back when I start up spotify again...

Casual Listener

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Can't play videos

Hi, I'm from Italy and recently found out that some songs have exclusive videos on the app but I can't find the videos section in the explore tab

Newbie

Hi, I'm from Italy and recently found out that some songs have exclusive videos on the app but I can't find the videos section in the explore tab

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Default device

Hi, Is there any way to set a default device in the spotify app (on android)?Now I have to select it any time (devices available) I startup Spotify... Thanks !

Casual Listener

Hi,   Is there any way to set a default device in the spotify app (on android)? Now I have to select it any time (devices available) I startup Spotify...   Thanks !

882 Views

0 replies

11 likes

  • 882 Views
  • 0 replies
  • 11 likes

Cache memory

If I delete my cache memory, do I also delete the artist list? Thank you!

Casual Listener

If I delete my cache memory, do I also delete the artist list? Thank you! 

_M-I-K-I_

Composer

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! [bug] Filter inside a playlist

Hello, i have a problem with the filter option on my playlist, everytime i search for a specific song using the filter option it won't play the good music but a totaly other one I have tried to unistal, reboot, ...and it totaly work on my desktop And...

Regular

Hello,  i have a problem with the filter option on my playlist,  everytime i search for a specific song using the filter option it won't play the good music but a totaly other one  ...

Kahadok

Regular

2415 Views

14 replies

1 likes

  • 2415 Views
  • 14 replies
  • 1 likes

Superuser Contribution Extreme Data Usage 3.5Gb in 20min

I use Spotify for over 7years and was always a big fan.Today it happened, that Spotify used all my data of 3.5 Gb in around 20mins!I was streaming the new Glitch Mob album "See without Eyes".Streaming was "normal" quality. Download was only via Wifi ...

Newbie

I use Spotify for over 7years and was always a big fan. Today it happened, that Spotify used all my data of 3.5 Gb in around 20mins! I was streaming the new Glitch Mob album "See without Eyes". St...

Laurenstralla

Newbie

1285 Views

8 replies

5 likes

  • 1285 Views
  • 8 replies
  • 5 likes

Steering wheel control

I have a 2012 Polo with steering controls, a 1+5 running android 8.1 and i am unable to get the steering controls working or display the songs on my radio... Disconnected and reconnectedRe-installed the spotify app...checked all settings are enabled....

Newbie

I have a 2012 Polo with steering controls, a 1+5 running android 8.1 and i am unable to get the steering controls working or display the songs on my radio...  Disconnected and reconnected Re-i...

619 Views

0 replies

0 likes

  • 619 Views
  • 0 replies
  • 0 likes

User id

if I'm using Spotify on my cell phone and I'm logged in with facebook. How can I see my user id?

Newbie

if I'm using Spotify on my cell phone and I'm logged in with facebook. How can I see my user id?

osornios

Spotify Star

16343 Views

1 replies

1 likes

Android
phone
user id and password
  • 16343 Views
  • 1 replies
  • 1 likes

Bug

I can't follow or unfollow artists

Casual Listener

I can't follow or unfollow artists

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes