Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
Device
Honor 8
My Question or Issue
When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I uninstall and install the app, spotify work but just for one day. When i wake up the next day, i have the same problem. I have uninstall spotify 3 times during 3 different days, the same problem occurs every morning.
Try clearing your cache and cookies on your device and then re-install
Have the same problem since a few days. Would be great if you let me know when you find a solution. What about the playlist? Do you lost them?
Also have this problem on Android. The only fix so far is to uninstall and reinstall the app. It works for maybe half an hour and crashes, cue the same launch / crash problem.
Clearing cache, force stopping service, nothing works other than a direct uninstall.
I have still my playlist, you just need to download them again each time you uninstall.
However one guy give me this advice : " Try deleting hte app and doing a restart on the phone. then redownload and do another restart. That should help! lemme know "
My spotify has been working for almost one day so it might be the solution.
Spotify made an update to the app, the problem is solve 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…