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App not showing premium features

App not showing premium features

 

My app crashed yesterday and I was not able to open Spotify at all so I reinstalled the app. Now when I log in, it only shows the features for the free app. I can't download anything.

When I go to my profile online, it shows as premium user.

I need to re-download everything ASAP.

Can someone help?!

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1 Reply

Hey @KyaJae, welcome to the Community!

 

In this case, we suggest you follow all of the steps listed in this article. 

 

Let us know if that helps.

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