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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118767 Views

27 replies

4 likes

  • 118767 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239553 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239553 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600412 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492895 Views

581 replies

42 likes

Account
Free
  • 492895 Views
  • 581 replies
  • 42 likes

Stop "Currently Playing" notification

PlanPremiumCountry USADeviceSamsung Galaxy S8Operating SystemAndroid Oreo (8.0) My Question or Issue I've noticed a recent "feature" that will display a "Now Playing" notification on my phone when I have the desktop app playing on a computer (doesn't...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S8 Operating System Android Oreo (8.0)   My Question or Issue  I've noticed a recent "feature" that will display a "Now Playin...

718 Views

0 replies

0 likes

  • 718 Views
  • 0 replies
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Gear S3 not playing sound when using spotify

Hi!So have a gear s3 watch, and the first time i put spotify on it it worked great - i play the music through my bluetooth headphones (backbeat fit) - i went grocery shopping with just my watch and my headphones and had a great time. now it just does...

Visitor

Hi! So have a gear s3 watch, and the first time i put spotify on it it worked great - i play the music through my bluetooth headphones (backbeat fit) - i went grocery shopping with just my watch and...

ed12_-wlcjnrh

Newbie

2824 Views

3 replies

6 likes

  • 2824 Views
  • 3 replies
  • 6 likes

Ya no puedo escuchar mis listas de reproduccion con archivos locales.

PlanFreeCountryEspaña DeviceLG G5Operating SystemAndroid 7.0 My Question or Issue Ya no puedo escuchar mis listas de reproduccion creada con archivos locales en el movil. Las listas han sido creadas en el ordenador con la app de SPOTIFY para Windows ...

Newbie

Plan Free Country España  Device LG G5 Operating System Android 7.0   My Question or Issue  Ya no puedo escuchar mis listas de reproduccion creada con archivos locales en el ...

2815 Views

0 replies

1 likes

  • 2815 Views
  • 0 replies
  • 1 likes

Bluetooth metadata not updated in BMW

PlanPremiumCountryLatvia DeviceHuawei P20 ProOperating SystemAndroid Oreo 8.1.0 My Question or IssueHello, Recently bought Huawei P20 Pro, when connected to my BMW F10 2015 it is not possible to switch songs on the steering wheel, everything else wor...

Newbie

Plan Premium Country Latvia  Device Huawei P20 Pro Operating System Android Oreo 8.1.0   My Question or Issue Hello,   Recently bought Huawei P20 Pro, when c...

kentivar

Newbie

1213 Views

2 replies

0 likes

  • 1213 Views
  • 2 replies
  • 0 likes

La aplicación tarda en cargar

PlanPremiumCountry SpainDeviceXiaomi Redmi 4Operating SystemAndroid 6 My Question or IssueLlevo varios meses siendo usuario de Spotify y no tuve problemas al principio, pero llevo unos últimos meses en los que la aplicación, normalmente, tarda mucho ...

Visitor

  Plan Premium Country  Spain Device Xiaomi Redmi 4 Operating System Android 6  My Question or Issue Llevo varios meses siendo usuario de Spotify y no tuve problemas al ...

19549 Views

0 replies

20 likes

  • 19549 Views
  • 0 replies
  • 20 likes

Selecting a new song in a playlist turns off shuffle and repeat

Every time i pick a song on a playlist, it turns off shuffle and repeat, even if I'm using my phone to control my desktop app. Is there a way I can make the functionality go back to when it remembered that shuffle or repeat was on instead of having t...

Casual Listener

Every time i pick a song on a playlist, it turns off shuffle and repeat, even if I'm using my phone to control my desktop app. Is there a way I can make the functionality go back to when it remembere...

SneakyBear

Casual Listener

13760 Views

34 replies

16 likes

  • 13760 Views
  • 34 replies
  • 16 likes

Interruption during playback and problem on skip track

PlanPremiumCountryItalyDeviceSony Xperia X PerformanceOperating SystemAndroid 8.0 My Question or IssueFrom current version 8.4.55.521.armv7 and previos version also I'm experiencing random interruption (of about 1 second) during playback! This happen...

Newbie

Plan Premium Country Italy Device Sony Xperia X Performance Operating System Android 8.0   My Question or Issue From current version 8.4.55.521.armv7 and previos version also I'm exper...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Music way too low on bluetooth

Hi, I'm having trouble playing music on Spotify from my Oneplus 5T over Bluetooth-speakers. It sounds so quiet when I play music, compared to my friends. I have tried maxing the volume on both the phone, and the speakers, but still the same problem. ...

Newbie

Hi, I'm having trouble playing music on Spotify from my Oneplus 5T over Bluetooth-speakers. It sounds so quiet when I play music, compared to my friends. I have tried maxing the volume on both the ph...

817 Views

0 replies

1 likes

  • 817 Views
  • 0 replies
  • 1 likes

Android Auto - how to avoid playlist/album restart with first song

PlanPremiumCountryGermany DeviceSony Xperia Z1 Compact Operating SystemAndroid Auto 3.2.581533 My Question or IssueSometimes when I hear a playlist or album on spotify using Android Auto, the playlist automatically restarts with the first song. The s...

Newbie

Plan Premium Country Germany   Device Sony Xperia Z1 Compact  Operating System Android Auto 3.2.581533   My Question or Issue Sometimes when I hear a playlist or album on sp...

781 Views

0 replies

0 likes

  • 781 Views
  • 0 replies
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Spotify won't save "Shuffle" and "Repeating titles"

For about 3 or 4 weeks Spotify stopped saving the "shuffle" or "repeat" function (the green symbols in the picture) Once I click on a new song or press the "Shuffle" button again, it automatically unmarks the icons and starts playing the titles chron...

Newbie

For about 3 or 4 weeks Spotify stopped saving the "shuffle" or "repeat" function (the green symbols in the picture)   Once I click on a new song or press the "Shuffle" button again, it aut...

927 Views

0 replies

2 likes

  • 927 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Can't block songs after upgrading to premium account

Hi Until now I had a free account where I was able to block songs or mark them with like. After upgrading to premium I can't find those options ( ‏I can only save the song).Hope you guys can help me.Thanks

Casual Listener

Hi   Until now I had a free account where I was able to block songs or mark them with like.  After upgrading to premium I can't find  those options  ( ‏I can only save the ...

4_0-ygez9gzfv

Newbie

3219 Views

3 replies

1 likes

  • 3219 Views
  • 3 replies
  • 1 likes

Sound problems

I own a Google Pixel 2 XL and I listen to Spotify on it. Lately whenever I listen to Spotify while my phone is charged the volume goes up and down at random of looked for solutions and and I've messed with setting involving sound but nothing works! P...

Newbie

I own a Google Pixel 2 XL and I listen to Spotify on it. Lately whenever I listen to Spotify while my phone is charged the volume goes up and down at random of looked for solutions and and I've messe...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Songs that play in my IOS divices but won´t play in my Android devices...

There are songs on my playlists that play on my, PC and IOS but won´t play in my android devices. They are shown in the playlist in grey but they don´t play anymore. They used to play in my previews android phone but in my new one for some reason the...

Newbie

There are songs on my playlists that play on my, PC and IOS but won´t play in my android devices. They are shown in the playlist in grey but they don´t play anymore. They used to play in my prev...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
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Solved!!Superuser Contribution Wrong song plays on filtered playlist - Android

When I apply a filter to a playlist and play a song, let's say the 3rd one of filtered list, it plays not the 3rd one on the filtered list but the 3rd song of the whole playlist. Version info: 8.4.53.703 armv7Platform: Samsung S8 w/ Oreo 8.0

Casual Listener

When I apply a filter to a playlist and play a song, let's say the 3rd one of filtered list, it plays not the 3rd one on the filtered list but the 3rd song of the whole playlist.    Versi...

Alfredo

Roadie

2644 Views

7 replies

3 likes

  • 2644 Views
  • 7 replies
  • 3 likes

'Singles' doesn't appears on artist discography

PlanFree/Premium Operating SystemAndroid My Question or Issue Why the "Singles" bar was removed with the new update of the app? "Singles/EPs" menu doesn't appears on the artist discography. There's no reason, it needs to get fixed quickly, 'cause it'...

Casual Listener

Plan Free/Premium   Operating System Android   My Question or Issue  Why the "Singles" bar was removed with the new update of the app? "Singles/EPs" menu doesn't appears on the ...

w51o3-_xlnqm

Casual Listener

980 Views

2 replies

0 likes

  • 980 Views
  • 2 replies
  • 0 likes

No longer supported (Gingerbread)

I'm on a free plan with Spotify currently, trying to upgrade to premium at some point. My issue is the Spotify app on android 2.3.4 keeps crashing half the time I try to search for a song or artist. Any suggestions?

Casual Listener

I'm on a free plan with Spotify currently, trying to upgrade to premium at some point.  My issue is the Spotify app on android 2.3.4 keeps crashing half the time I try to search for a song or a...

macadosheesh

Casual Listener

1648 Views

2 replies

0 likes

  • 1648 Views
  • 2 replies
  • 0 likes

Solved!! Spotify looks different on other people phones with same as mine,

Spotify looks completely different and revamped on my friend's phone but still looks old to me, no updates available how can I get the new interface?

Casual Listener

Spotify looks completely different and revamped on my friend's phone but still looks old to me, no updates available how can I get the new interface?

Joe

Community Legend

11128 Views

3 replies

0 likes

  • 11128 Views
  • 3 replies
  • 0 likes

Shuffle + Repeat settings keep getting reset everytime I choose a song to listen

I currently have a LG G6 and the 8.4.53.703 arm V7 version of Spotify. Ever since I updated the OS for my G6, everytime I switch playlists, or switch songs, the 'repeat' and 'shuffle' setting gets disabled. So if I was listening with shuffle on and r...

Newbie

I currently have a LG G6 and the 8.4.53.703 arm V7 version of Spotify. Ever since I updated the OS for my G6, everytime I switch playlists, or switch songs, the 'repeat' and 'shuffle' setting gets di...

Joe

Community Legend

2591 Views

4 replies

10 likes

  • 2591 Views
  • 4 replies
  • 10 likes

Will offline downloaded playlist update automatically

PlanPremiumCountry Canada DeviceSamsung Galaxy 8+Operating SystemAndroid Oreo My Question or Issue So I have spotify premium subscription, and I have downloaded a few playlist. It is set to download when I am on wifi. Now some of this playlists updat...

Newbie

Plan Premium Country  Canada   Device Samsung Galaxy 8+ Operating System Android Oreo   My Question or Issue   So I have spotify premium subscription, and I ...

Joe

Community Legend

6361 Views

1 replies

1 likes

  • 6361 Views
  • 1 replies
  • 1 likes

Offline Music Not Playing

PlanPremiumCountryUSA DeviceMotorola Moto X4Operating SystemAndroid 8.1 My Question or IssueI've been experiencing problems where any music I have downloaded for offline listening will not play if the network signal strength is weak (which should not...

Music Fan

Plan Premium Country USA  Device Motorola Moto X4 Operating System Android 8.1   My Question or Issue I've been experiencing problems where any music I have downloaded for offline...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes