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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375427 Views

541 replies

34 likes

Account
Free
  • 375427 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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Superuser Contribution Playlist loaded and only plays around 12 seconds of every song ?

PlanFree/PremiumCountry Devicephone samsung9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device phone samsung9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Melody

Spotify

1493 Views

1 replies

0 likes

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Solved!! App doesn't remember last.fm-settings

Because of the recent problems with last.fm-scrobbling I deactivated the internal scrobbling-feature in Spotify. It works very well with the desktop app but my Android-App doesn't save the option and reminds me again and again that my last.fm name an...

Roadie

Because of the recent problems with last.fm-scrobbling I deactivated the internal scrobbling-feature in Spotify. It works very well with the desktop app but my Android-App doesn't save the option and...

Merowinger

Roadie

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Infinte black screen

So even the help section is borked- I tried to start a topic only to have the "cannot verify" experience- just like on the app!I have tried to get this app to work on 3 different devices- all choke after "login" and go to a black screen.This so isn't...

Newbie

    So even the help section is borked- I tried to start a topic only to have the "cannot verify" experience- just like on the app! I have tried to get this app to work on 3 different de...

Ac38

Regular

592 Views

1 replies

0 likes

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  • 1 replies
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Radio and home tab not working

Nexus 6 with family premium .Everytime I try radio or home its says not working have another go . Uninstalled reinstalled logged out then in cleared data and cache . Library and search works just fine . I can play music its just annoying and not wort...

Casual Listener

Nexus 6 with family premium .Everytime I try radio or home its says not working  have another go . Uninstalled reinstalled logged out then in cleared data and cache . Library and search works ju...

Tayyareci

Newbie

3322 Views

23 replies

0 likes

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  • 23 replies
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Downloaded playlists songs set as not downloaded

DeviceMotorola Moto G3Operating SystemAndroid 6.0 My Question or IssueI have a SD card set as Internal Storage, and I download my playlists to it. At some point, the playlists are shown as not downloaded (the download switch appears as off). It's occ...

Casual Listener

Device Motorola Moto G3 Operating System Android 6.0   My Question or Issue I have a SD card set as Internal Storage, and I download my playlists to it. At some point, the playlists are sh...

347 Views

0 replies

0 likes

  • 347 Views
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Radio icon missing on phone app

Anyone know why my radio icon is missing from the spotify app on my samsung s8 phone? The only options i have are playlists, home and search. If i log on on my laptop it is there but i need it on my phone. I havr uninstalled it and reinstalled it and...

Casual Listener

Anyone know why my radio icon is missing from the spotify app on my samsung s8 phone? The only options i have are playlists, home and search. If i log on on my laptop it is there but i need it on my ...

stakendaheart

Newbie

8743 Views

7 replies

0 likes

  • 8743 Views
  • 7 replies
  • 0 likes

Spotify ne reconnait pas ma carte SD

PlanFree/PremiumCountryFrance Device Asus Zen FoneOperating SystemAndroidMy Question or IssueSpotify (sous Android) ne reconnait pas ma carte SD que j'ai pourtant formaté plusieurs fois.. Je l'utilise pour enregrister les sons hors ligne.. Merci d'av...

Newbie

Plan Free/Premium Country France  Device  Asus Zen Fone Operating System Android My Question or Issue Spotify (sous Android) ne reconnait pas ma carte SD que j'ai pourtant format...

748 Views

0 replies

0 likes

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Shuffle/Playlist problems with the mobile app udpate

As of the most recent update, Spotify will no longer shuffle-play. I have the free version, so usually shuffle is that all that's available. Now, however, all of my playlists play by artist or in random clusters of specific songs that repeat over and...

Casual Listener

As of the most recent update, Spotify will no longer shuffle-play. I have the free version, so usually shuffle is that all that's available. Now, however, all of my playlists play by artist or in ran...

Razorbladekiss5

Casual Listener

10361 Views

8 replies

12 likes

  • 10361 Views
  • 8 replies
  • 12 likes

Solved!! Cannot skip in song imported to phone

Hello.I have a problem with imported music. I follow the procedure when in PC app I take an absolutely correct mp3 in local files and add it to a playlist. If I play it in the desktop app, it plays correctly and I can skip (move time bar) in the song...

Casual Listener

Hello. I have a problem with imported music. I follow the procedure when in PC app I take an absolutely correct mp3 in local files and add it to a playlist. If I play it in the desktop app, it plays...

Efekocaer

Regular

985 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Behind the Lyrics not working

PlanPremiumCountry United StatesDeviceKindle Fire HD 8 I recently played the playlist "Behind the Lyrics: Hits" , which I believe should have behind the lyrics. However, it didn't appear. On other devices I have seen it work, and I was surprised.

Casual Listener

  Plan Premium Country  United States Device Kindle Fire HD 8   I recently played the playlist "Behind the Lyrics: Hits" , which I believe should have behind the lyrics. Howeve...

401 Views

0 replies

0 likes

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Spotify lädt lokale PC MP3 dateien nicht aufs handy runter

Hallo, Ich benutze seit januar Spotify Premium. Meiner Meinung nach ist das rundum packet sehr gut nur 1ne sache stört mich gewaltig: Ich kann meine lokalen MP3 dateien die ich auf meinem pc gescpeichert habe nicht auf meinem Android handy abspielen....

Newbie

Hallo,    Ich benutze seit januar Spotify Premium. Meiner Meinung nach ist das rundum packet sehr gut nur 1ne sache stört mich gewaltig: Ich kann meine lokalen MP3 dateien die ich auf mei...

user-removed

Not applicable

76072 Views

17 replies

8 likes

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  • 17 replies
  • 8 likes

Huawei P9 Lite

I have selected SD-Card to save offline-music. Despite that every Android-Update failes due to lack of memory. After unistalling Spotify the 1.4GB of memory saved on the SD-Card is available as additional ram. Is this a bug or my mistake? RegardsThom...

Regular

I have selected SD-Card to save offline-music. Despite that every Android-Update failes due to lack of memory. After unistalling Spotify the 1.4GB of memory saved on the SD-Card is available as addit...

724 Views

0 replies

0 likes

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Searching

Why is it that i search for a song and when i go to play it. It plays the song at the top of my playlist instead of the song i searched for

Newbie

Why is it that i search for a song and when i go to play it. It plays the song at the top of my playlist instead of the song i searched for  

Zefirka

Casual Listener

426 Views

1 replies

1 likes

  • 426 Views
  • 1 replies
  • 1 likes

Every time i open the search bar and begin typing, spotify logs me out

I already cleared the cache and uninstalled and reinstalled the app. Now every time I search for a song, the app automatically closes and logs me out. It's really obnoxious when I want to hear a specific songPlanPremiumCountry Device Operating System...

Casual Listener

I already cleared the cache and uninstalled and reinstalled the app. Now every time I search for a song, the app automatically closes and logs me out. It's really obnoxious when I want to hear a spec...

f1_k4-6y7mtci

Casual Listener

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
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Superuser Contribution View only downloaded files

Hello. Forgive my English, not very good. Is there any kind of view in the Spotify app that just shows the downloaded songs on the mobile phone screen?

Newbie

Hello. Forgive my English, not very good. Is there any kind of view in the Spotify app that just shows the downloaded songs on the mobile phone screen?

po2123

Regular

964 Views

2 replies

1 likes

  • 964 Views
  • 2 replies
  • 1 likes

How do I get the old look back?

I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that. How do I get my old spotify back?

Casual Listener

I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that.   How do I get m...

lubos

Roadie

3550 Views

1 replies

0 likes

Back
Daily Mixes
look
New Update
old look
OLDER VERSIONS
Radio
Radio feature
Radio function
Radio Playlist
Radio Stations
UI
UI Upgrade Sucks
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Error when selecting playback in a playlist.

Whilst using the android app, if I go into a playlist and search and play a song via the filter bar it disregards your search and just plays whatever song is in that position of your unfiltered playlist. So if I search an artist and select the first ...

Newbie

Whilst using the android app, if I go into a playlist and search and play a song via the filter bar it disregards your search and just plays whatever song is in that position of your unfiltered playl...

user_1234

Casual Listener

792 Views

4 replies

4 likes

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  • 4 replies
  • 4 likes

New Update Saved Song Issue

I recently downloaded the new update for Android and when I went into the app, there was no tab for saved songs in the library. I had hundreds of songs saved but not in a playlist and now I'm not sure how to access them from my phone. I have the opti...

Newbie

I recently downloaded the new update for Android and when I went into the app, there was no tab for saved songs in the library. I had hundreds of songs saved but not in a playlist and now I'm not sur...

jello9

Newbie

4843 Views

8 replies

7 likes

  • 4843 Views
  • 8 replies
  • 7 likes

Auto download playlists via wifi

PlanPremiumCountryGreeceDevice(htc 10)Operating System(Android Oreo) My Question or Issue When i re-install spotify application to my phone in case i do a format in my phone i have to select each playlist in my playlists one by one to download them. ...

Newbie

Plan Premium Country Greece Device (htc 10) Operating System (Android Oreo)   My Question or Issue  When i re-install spotify application to my phone in case i do a format in...

dinomight

Spotify Star

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
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The music stopped since your spotify account is being used on another device.

Hi, since a couple of days i'm constantly getting an audio message which says something like: "Spotify has stopped since your spotify account is being used on another device". The music is paused then. I'm sure no other device is using Spotify at tha...

Gig Goer

Hi, since a couple of days i'm constantly getting an audio message which says something like: "Spotify has stopped since your spotify account is being used on another device". The music is pause...

CptnJackSpearow

Casual Listener

2652 Views

7 replies

7 likes

Android
Chromecast Android
music stops
  • 2652 Views
  • 7 replies
  • 7 likes