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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387258 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

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Every time i open the search bar and begin typing, spotify logs me out

I already cleared the cache and uninstalled and reinstalled the app. Now every time I search for a song, the app automatically closes and logs me out. It's really obnoxious when I want to hear a specific songPlanPremiumCountry Device Operating System...

Casual Listener

I already cleared the cache and uninstalled and reinstalled the app. Now every time I search for a song, the app automatically closes and logs me out. It's really obnoxious when I want to hear a spec...

f1_k4-6y7mtci

Casual Listener

445 Views

1 replies

0 likes

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Superuser Contribution View only downloaded files

Hello. Forgive my English, not very good. Is there any kind of view in the Spotify app that just shows the downloaded songs on the mobile phone screen?

Newbie

Hello. Forgive my English, not very good. Is there any kind of view in the Spotify app that just shows the downloaded songs on the mobile phone screen?

po2123

Regular

981 Views

2 replies

1 likes

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How do I get the old look back?

I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that. How do I get my old spotify back?

Casual Listener

I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that.   How do I get m...

lubos

Roadie

3570 Views

1 replies

0 likes

Back
Daily Mixes
look
New Update
old look
OLDER VERSIONS
Radio
Radio feature
Radio function
Radio Playlist
Radio Stations
UI
UI Upgrade Sucks
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Error when selecting playback in a playlist.

Whilst using the android app, if I go into a playlist and search and play a song via the filter bar it disregards your search and just plays whatever song is in that position of your unfiltered playlist. So if I search an artist and select the first ...

Newbie

Whilst using the android app, if I go into a playlist and search and play a song via the filter bar it disregards your search and just plays whatever song is in that position of your unfiltered playl...

user_1234

Casual Listener

814 Views

4 replies

4 likes

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  • 4 replies
  • 4 likes

New Update Saved Song Issue

I recently downloaded the new update for Android and when I went into the app, there was no tab for saved songs in the library. I had hundreds of songs saved but not in a playlist and now I'm not sure how to access them from my phone. I have the opti...

Newbie

I recently downloaded the new update for Android and when I went into the app, there was no tab for saved songs in the library. I had hundreds of songs saved but not in a playlist and now I'm not sur...

jello9

Newbie

4896 Views

8 replies

7 likes

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Auto download playlists via wifi

PlanPremiumCountryGreeceDevice(htc 10)Operating System(Android Oreo) My Question or Issue When i re-install spotify application to my phone in case i do a format in my phone i have to select each playlist in my playlists one by one to download them. ...

Newbie

Plan Premium Country Greece Device (htc 10) Operating System (Android Oreo)   My Question or Issue  When i re-install spotify application to my phone in case i do a format in...

dinomight

Spotify Star

501 Views

1 replies

0 likes

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The music stopped since your spotify account is being used on another device.

Hi, since a couple of days i'm constantly getting an audio message which says something like: "Spotify has stopped since your spotify account is being used on another device". The music is paused then. I'm sure no other device is using Spotify at tha...

Gig Goer

Hi, since a couple of days i'm constantly getting an audio message which says something like: "Spotify has stopped since your spotify account is being used on another device". The music is pause...

CptnJackSpearow

Casual Listener

2679 Views

7 replies

7 likes

Android
Chromecast Android
music stops
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  • 7 replies
  • 7 likes

I can't watch videos!

Recently I discovered that one of my friends has a feature called 'Videos' in her Spotify App. I looked up in my Spotify but I just can't find the 'Video' button. What shall I do?PlanPremiumCountrySwitzerland DeviceSamsung Galaxy s7Operating SystemAn...

Newbie

Recently I discovered that one of my friends has a feature called 'Videos' in her Spotify App. I looked up in my Spotify but I just can't find the 'Video' button. What shall I do? Plan Premium Cou...

607 Views

0 replies

0 likes

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Issues With Spotify - [LG G6]

So as of the newest update Spotify is absolutely terrible. If I try searching for a song it acts as if my playlist is still behind it. So Say I pick a song I searched for. It will actually just play the first song on my entire playlist. And whenever ...

Casual Listener

So as of the newest update Spotify is absolutely terrible.    If I try searching for a song it acts as if my playlist is still behind it. So Say I pick a song I searched for. It will actu...

Fobs

Casual Listener

1328 Views

2 replies

3 likes

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Superuser Contribution Does Anyone's Spotify Look Like This?

My Spotify recently updated like a month ago and it looks like this now. I am really confused of how to work it, and I really do not like it. How can I get my old Spotify back?

Visitor

My Spotify recently updated like a month ago and it looks like this now. I am really confused of how to work it, and I really do not like it. How can I get my old Spotify back?

19bjohnson2

Casual Listener

34022 Views

14 replies

5 likes

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Closes When Not Using

I have a Samsung Galaxy S7 Edge and whenever I stop plqying music for some time the Lock Screen does not show the Spotify thing anymore (the thing where you can omit a song and pause it).It doesn't close the app but for example of this happens and I ...

Newbie

I have a Samsung Galaxy S7 Edge and whenever I stop plqying music for some time the Lock Screen does not show the Spotify thing anymore (the thing where you can omit a song and pause it). It doesn't...

681 Views

0 replies

1 likes

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Every time i open the search bar and begin typing, spotify logs me out

I already deleted the cache and uninstalled and reinstalled the app. Everything else works fine, it's just obnoxious when I want to hear a specific song and I get logged outPlanPremiumCountry United StatesDeviceSamsung galaxy s8Operating SystemI dont...

Casual Listener

I already deleted the cache and uninstalled and reinstalled the app. Everything else works fine, it's just obnoxious when I want to hear a specific song and I get logged out Plan Premium Country ...

375 Views

0 replies

0 likes

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My Library Disappeared and I cant find it

PlanFree/PremiumCountry United StatesDeviceLG Tribute HDOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spotify updated and I can't find my library anymore. I can look through playlists and my daily mix but there is no...

Casual Listener

Plan Free/Premium Country  United States Device LG Tribute HD Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My Spotify updated and I c...

415 Views

0 replies

0 likes

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Solved!! My app doesn't have the updated ui

So I'm pulling my hair out trying to get my spotify to look like the updated ui but even when i update it still looks like the old spotify how can i get mine to look like the newer version where the album art covers the whole screen and you can heart...

Newbie

So I'm pulling my hair out trying to get my spotify to look like the updated ui but even when i update it still looks like the old spotify how can i get mine to look like the newer version where the ...

1219818199

Regular

6492 Views

2 replies

2 likes

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  • 2 replies
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Don‘t play anything

PlanFamilyCountry AustriaDeviceSpoiler (Highlight to read) Chiligreen Tablet (Android) My Question or IssueIt doesn‘t play any song when I press the play button or a song or a playlist.It works on my mobile phone but not on my tablet.The mistake can‘...

Visitor

  Plan Family Country  Austria Device   Chiligreen Tablet (Android)   My Question or Issue It doesn‘t play any song when I press the play button or a song or a playlist....

340 Views

0 replies

0 likes

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Issue with downloaded music

Plan - PremiumCountry - Ireland Device - Android Tablet, with Adnroid 6. My Question or Issue I have installed Tabblet into my car, and installed Spotify on it. So i have downloaded some music after i have switch Offline mode, and every time i turn o...

Newbie

Plan - Premium Country - Ireland   Device - Android Tablet, with Adnroid 6.     My Question or Issue   I have installed Tabblet into my car, and installed Spotify on it. S...

295 Views

0 replies

1 likes

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Playlist search not working

PlanPremiumCountry EnglandDeviceSamsungOperating SystemAndroid My Question or Issue Hi, When I search for a song in my playlist and click to play it, it just plays the song at the top of my playlist instead? ThanksJ

Casual Listener

Plan Premium Country  England Device Samsung Operating System Android   My Question or Issue   Hi,   When I search for a song in my playlist and click to play it, it ...

FujimoraPantsu

Newbie

797 Views

3 replies

0 likes

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Can Loop and Shuffle be on by default?

PlanPremiumCountry PhilippinesDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueIs there a way to have the shuffle and loop on be default? Whenever I pick a song from a different album/playlist, the shuffle and album loop tu...

Newbie

Plan Premium Country  Philippines Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue Is there a way to have the shuffle and loop on be default? When...

512 Views

0 replies

1 likes

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Bug: Podcast playback using bluetooth controls

PlanPremiumCountrySwedenDeviceSamsung Galaxy s8Operating SystemLatest Android, whatever that is on s8 My Question or Issue When you play a podcast with a bluetooth connection (earbuds, car system) and press pause on the earbud or car-controls. The pl...

Newbie

Plan Premium Country Sweden Device Samsung Galaxy s8 Operating System Latest Android, whatever that is on s8   My Question or Issue   When you play a podcast with a bluetooth con...

294 Views

0 replies

0 likes

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[Android 7.0] Fluctuating volume

PlanPremiumDeviceHuawei P10 liteOperating SystemAndroid 7.0 My Question or Issue The volume drastically goes up and down while listening to music with headphones. The actual volume does not appear to change on screen but I can clearly hear the differ...

Newbie

Plan Premium Device Huawei P10 lite Operating System Android 7.0  My Question or Issue  The volume drastically goes up and down while listening to music with headphones. The actual v...

e114-bkork_hi

Casual Listener

826 Views

1 replies

1 likes

  • 826 Views
  • 1 replies
  • 1 likes