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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107522 Views

26 replies

3 likes

  • 107522 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217497 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217497 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571716 Views

79 replies

3 likes

  • 571716 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470923 Views

577 replies

40 likes

Account
Free
  • 470923 Views
  • 577 replies
  • 40 likes

Locally Imported Files Greyed Out, Unable to listen, Downloaded and greyed out.

Hi All. I understand that a few of you had reported issues with accessing local files on your computer and other devices such as Android and Apple. I was having the same issue and I seem to have solved the problem...I could see a few of you were anno...

Casual Listener

Hi All.   I understand that a few of you had reported issues with accessing local files on your computer and other devices such as Android and Apple.   I was having the same issue and I...

848 Views

0 replies

1 likes

  • 848 Views
  • 0 replies
  • 1 likes

Playlist organization

PlanPremiumCountry U.S.DeviceHTC 10, HTC One M7Operating SystemAndroid My Question or Issue I used to have my playlist organized by artist, then album. About a week ago, Spotify randomly set my playlist back to organizing by date added. When I select...

Newbie

Plan Premium Country  U.S. Device HTC 10, HTC One M7 Operating System Android   My Question or Issue  I used to have my playlist organized by artist, then album.  About ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Spotify "blackout" on Android

It happened when I was costumizing a playlist, then the main screen literally "blackout" and the ongoing music was still playing, so did the following songs.It's strange, since I tried to restart the app, even with force to stop it then restart my ph...

Newbie

It happened when I was costumizing a playlist, then the main screen literally "blackout" and the ongoing music was still playing, so did the following songs. It's strange, since I tried to restart t...

635 Views

0 replies

0 likes

  • 635 Views
  • 0 replies
  • 0 likes

The new Spotify UI was removed form my account, how can I bring it back?

Hi! Recently I download Spotify (again), and this came with a new beautiful interface. At that time I had my Spotify Free and spent a few weeks with the UI that I miss. In any case... today I buy Spotify Premium and a few seconds after having it, the...

Newbie

  Hi!   Recently I download Spotify (again), and this came with a new beautiful interface.   At that time I had my Spotify Free and spent a few weeks with the UI that I miss. &nb...

f_wjjdn9t-gl

Casual Listener

1189 Views

2 replies

0 likes

  • 1189 Views
  • 2 replies
  • 0 likes

Como deleto músicas importadas porem deletadas da pasta de origem? (How do I delete imported songs?)

Importei algumas musicas para uma playlist, porém deletei elas dessa pasta e agora nao consigo tira-las da minha playlist, como posso remove-las? (English)I imported some songs nto a playlist, but I deleted them from that folder and now I can not get...

Newbie

Importei algumas musicas para uma playlist, porém deletei elas dessa pasta e agora nao consigo tira-las da minha playlist, como posso remove-las?     (English) I imported some songs nto...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Spotify is unavailable right now. Try again in a few minutes

PlanPremiumCountry Australia DeviceAndroid phone LG g6Operating System My Question or Issue Cant play all the songs since yesterday morning and the sentence was on the homepage.

Casual Listener

  Plan Premium Country  Australia   Device Android phone LG g6 Operating System     My Question or Issue  Cant play all the songs since yesterday morning and...

_0iphytr-jwxu

Newbie

1761 Views

3 replies

2 likes

  • 1761 Views
  • 3 replies
  • 2 likes

trouble downloading music

PlanPremiumCountryAustraliaDeviceOppo A57Operating SystemDont know My Question or Issue hey, having an issue with downloading music, I've previously had a premium acount but haven't used spotify in a while, so i had to renew my account. My issue is t...

Newbie

Plan Premium Country Australia Device Oppo A57 Operating System Dont know   My Question or Issue  hey, having an issue with downloading music, I've previously had a premium acount...

Joe

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

"SHUFFLE" and "REPEAT ALL" resets when selecting new song

PlanPremium DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueHey everyone! I have noticed for the past 2 or 3 weeks that whenever I select a new song on a playlist, "shuffle and repeat all" turns off/resets. This not only happen...

Casual Listener

Plan Premium   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Hey everyone!  I have noticed for the past 2 or 3 weeks that whenever I select...

TK702

Casual Listener

1979 Views

6 replies

7 likes

  • 1979 Views
  • 6 replies
  • 7 likes

Rap Caviar will only shuffle play

PlanFreeCountry DeviceOf k20v or something pike thatOperating SystemAndroid My Question or IssueRap Caviar will only shuffle play

Visitor

Plan Free Country   Device Of k20v or something pike that Operating System Android   My Question or Issue Rap Caviar will only shuffle play  

Joe

Community Legend

1583 Views

1 replies

0 likes

  • 1583 Views
  • 1 replies
  • 0 likes

Shuffle does not play new songs

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single one, I've tried uninstalling and reinstalling as we...

Newbie

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single ...

peterbeau

Roadie

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Semi-permanent Shuffle like before?

How can verification fail?!? Ok, i tried to make a post about shuffle but this forum is hard to master. Whenever i manually select a favorite song, shuffle turns off. How can i reenable the old shuffle? I drive, ride mountain bike, and go skiiing. Th...

Regular

How can verification fail?!?   Ok, i tried to make a post about shuffle but this forum is hard to master.    Whenever i manually select a favorite song, shuffle turns off. How can ...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Shuffle not working properly

PlanPremiumCountry USADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueSince most recent update any time i select a song shuffle and repeat all are turned off and any time i try and search up a specific song and play it a differ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Since most recent update any time i select a song shuffle and repeat al...

Aspiranten

Regular

1178 Views

4 replies

2 likes

  • 1178 Views
  • 4 replies
  • 2 likes

Offline songs always start from beginning

Hello I got an issue today after the playstore update. I have many Offline Songs from my private music library like 1-3h DJ-Sets in some of my playlist.If I listen to one of them I stop it on like 1h and want to listen at another time at this point f...

Newbie

Hello   I got an issue today after the playstore update. I have many Offline Songs from my private music library like 1-3h DJ-Sets in some of my playlist. If I listen to one of them I stop it...

nintendoc6

Newbie

937 Views

1 replies

4 likes

  • 937 Views
  • 1 replies
  • 4 likes

Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop

PlanPremiumCountry usaSamsung galaxy note 4Operating Systemandroid 6.0.1.Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop

Casual Listener

  Plan Premium Country  usa Samsung galaxy note 4 Operating System android 6.0.1. Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times sto...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

I can't play some song.

PlanPremiumCountryIndonesiaDeviceRedmi Note 3 Pro/Desktop PCOperating SystemAndroid Lollipop/Windows 10 My Question or Issue I can't play some song (Attached below). I always play these song almost everyday. This evening i bought the 3 month premium ...

Newbie

  Plan Premium Country Indonesia Device Redmi Note 3 Pro/Desktop PC Operating System Android Lollipop/Windows 10   My Question or Issue  I can't play some song (Attached bel...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
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Solved!! Cannot Rearrange Songs (No Edit button)

I can't arrange the songs in the playlist I created as there is no Edit button. I already reinstalled the app, but it has still no edit button.

Visitor

I can't arrange the songs in the playlist I created as there is no Edit button. I already reinstalled the app, but it has still no edit button.

lubos

Roadie

2314 Views

3 replies

0 likes

  • 2314 Views
  • 3 replies
  • 0 likes

Problem Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PRO Operating SystemAndroid Nougat My Question or Issue[EN-US]My Spotify Premium is notifying me every day that I am in an old version of Android and that it is necessary to update, but my Samsung J7 PR...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy J7 PRO  Operating System Android Nougat   My Question or Issue [EN-US] My Spotify Premium is notifying me every day that I am in...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Offline Music

PlanPremiumCountry BrazilDeviceMoto G5Operating SystemAndroid Nougat My Question or Issue I've upgraded my spotify account and started downloading a playlist but I'm wondering how I could uninstall these songs in the future. Would you help me?

Newbie

  Plan Premium Country  Brazil Device Moto G5 Operating System Android Nougat   My Question or Issue    I've upgraded my spotify account and started downloading a...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Spotify shows no connection even though I have full WiFi signal

I'm using spotify premium from my Huawei device and even though it plays all the downloaded playlists fine, it keeps showing me offline saying there's no Internet connection. Whichever the IP is the problem remains. Updates haven't fixed it either.

Casual Listener

I'm using spotify premium from my Huawei device and even though it plays all the downloaded playlists fine, it keeps showing me offline saying there's no Internet connection. Whichever the IP is the ...

mariach997

Casual Listener

1142 Views

5 replies

1 likes

  • 1142 Views
  • 5 replies
  • 1 likes