Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I'm having some trouble with the mobile version of Spotify. When I wanna listen to, for example, the albuns Saturate and Phobia from Breaking Benjamin, it doesn't play at all. But when I'm on my PC (Windows) it works just fine. Even playing on PC the...
I'm having some trouble with the mobile version of Spotify. When I wanna listen to, for example, the albuns Saturate and Phobia from Breaking Benjamin, it doesn't play at all. But when I'm on my PC (...
Newbie
499 Views
1 replies
0 likes
It's really frustrating I can no longer see my full list of saved songs on mobile, only a short "includes" section which appears to be in no particular order. Also, some of these songs are not "hearted" for some reason (even though they should be). N...
It's really frustrating I can no longer see my full list of saved songs on mobile, only a short "includes" section which appears to be in no particular order. Also, some of these songs are not "heart...
823 Views
0 replies
1 likes
Hey,The manual settings says that I can store my music on a CD card.I can not find this one, I do not see the possibility to save the downloaded data on the CD card. I have already searched in the institutions, but not found.Can you help with this. M...
Hey, The manual settings says that I can store my music on a CD card. I can not find this one, I do not see the possibility to save the downloaded data on the CD card. I have already search...
464 Views
0 replies
0 likes
hey yall, im having an issue on my lgv20 where i have the shortcut to toggle offline mode on my phone but it dosent do anything when i tap it. this would be very useful to me and unfortunetly its not working.notifications and all permissions are allo...
hey yall, im having an issue on my lgv20 where i have the shortcut to toggle offline mode on my phone but it dosent do anything when i tap it. this would be very useful to me and unfortunetly its not...
618 Views
0 replies
0 likes
I can not, cause the Spotify storage to be the external storage of my cell phone and I end up running out of memory in internal storage because of that.
I can not, cause the Spotify storage to be the external storage of my cell phone and I end up running out of memory in internal storage because of that.
348 Views
0 replies
0 likes
Like the title says - seems like almost everytime the Spotify app updates, all of my downloaded music gets deleted. My playlists don't get **bleep** up or anything, but it takes awhile to re-download all 1000+ songs. Anybody else experience this? Any...
Like the title says - seems like almost everytime the Spotify app updates, all of my downloaded music gets deleted. My playlists don't get **bleep** up or anything, but it takes awhi...
440 Views
0 replies
1 likes
Use-case: I have spotify premium and I'm listening on my computer and on my android device. And this works great, with a little "but". When I'm listening on my computer I constantly see a notification on my android device with information of the curr...
Use-case: I have spotify premium and I'm listening on my computer and on my android device. And this works great, with a little "but". When I'm listening on my computer I constantly see a notificatio...
479 Views
0 replies
0 likes
My spotify will randomly stop playing my music while I'm offline. And the only way to get it to play again is to go online for a minute or two and then go back offline. Sometimes it's hours between occurrences other times it's every single song. I've...
My spotify will randomly stop playing my music while I'm offline. And the only way to get it to play again is to go online for a minute or two and then go back offline. Sometimes it's hours between o...
Music Fan
508 Views
1 replies
0 likes
Hello, i noticed that on my secondary phone, which runs on android 6.00 (wiko sunny that i use for when i run), everytime i use spotify and gps, spotify closes, it happens especially with app that records sport activity (runtastic or strava). I did a...
Hello, i noticed that on my secondary phone, which runs on android 6.00 (wiko sunny that i use for when i run), everytime i use spotify and gps, spotify closes, it happens especially with app that re...
697 Views
0 replies
0 likes
Hi, when I advance the music, for exemple, the music is in the beginning and I put it in the middle, the music has sound a burst ( clipping) every time it advances or regresses the music.Please, help to resolve this problemSorry for my English, I'm b...
Hi, when I advance the music, for exemple, the music is in the beginning and I put it in the middle, the music has sound a burst ( clipping) every time it advances or regresses the music. Please, he...
316 Views
0 replies
0 likes
When I am listening to a playlist on my phone, when a song ends the next song does not play until I unlock my phone snd look at the Spotify app. Just started happening yesterday. Did not Change any thing.
When I am listening to a playlist on my phone, when a song ends the next song does not play until I unlock my phone snd look at the Spotify app. Just started happening yesterday. Did not Change any t...
360 Views
0 replies
0 likes
Every time I plug in my phone, specifically at night, the app opens by itself and I cannot figure out why or how to stop this. Can someone please explain this to me and help me change it. Thank you
Every time I plug in my phone, specifically at night, the app opens by itself and I cannot figure out why or how to stop this. Can someone please explain this to me and help me change it. Th...
427 Views
0 replies
0 likes
(This functionality used to work)On andriod, when I select an album I want to save as a playlist, and choose "Add to Playlist". I see a list of my existing playlists, and at the top "New Playlist" button - this then opens a dialog box "give your play...
(This functionality used to work) On andriod, when I select an album I want to save as a playlist, and choose "Add to Playlist". I see a list of my existing playlists, and at the top "New Playlist" ...
Roadie
2531 Views
5 replies
2 likes
For some reason my music stop. Somestimes it's after des hours or few minutes their is no clue to predict when it will crush.
For some reason my music stop. Somestimes it's after des hours or few minutes their is no clue to predict when it will crush.
Gig Goer
4349 Views
8 replies
1 likes
Every time I try to play my playlist on my android phone it always plays the exact same songs in the exact same order. I have cleared cache, reinstalled the app but nothing seems to work. The only temporary fix is to go to a daily mix and skip a few ...
Every time I try to play my playlist on my android phone it always plays the exact same songs in the exact same order. I have cleared cache, reinstalled the app but nothing seems to work. The only te...
Regular
2397 Views
3 replies
8 likes
How do I do this?
How do I do this?
Spotify Star
1739 Views
1 replies
3 likes
Hello folks!I have been having this issue for a while and it is a huge bother. I have several playlists & albums downloaded and saved to my SD card. What I have noticed lately when playing those playlists/albums at work (where I have horrible service...
Hello folks! I have been having this issue for a while and it is a huge bother. I have several playlists & albums downloaded and saved to my SD card. What I have noticed lately when playing th...
Roadie
684 Views
1 replies
0 likes
I changed my password and have logged out of all devices, made sure it was very difficult. Yet a week on I still keep getting Polish music suggested in my Discover Weekly, I pay via Paypal and have never listened to Polish music outside of Discover W...
I changed my password and have logged out of all devices, made sure it was very difficult. Yet a week on I still keep getting Polish music suggested in my Discover Weekly, I pay via Paypal a...
Casual Listener
1007 Views
3 replies
4 likes
Earlier today my music was downloading tk my SD card no problem. Now it decided to stop downloading and I've been trying to fix this problem for a couple hours now. But it all the ways I've tried haven't done anything. I try and switch hre storage de...
Earlier today my music was downloading tk my SD card no problem. Now it decided to stop downloading and I've been trying to fix this problem for a couple hours now. But it all the ways I'...
Roadie
472 Views
1 replies
0 likes
Hey Guys! Sorry for my bad english but i've a question The artist Capital Bra has upload two new songs, ever one hear this but I can't find it. Only in the 'Top 50 Germany' but then this songs are grey... here a screenshot pls help me... I'll hear th...
Hey Guys! Sorry for my bad english but i've a question😅 The artist Capital Bra has upload two new songs, ever one hear this but I can't find it. Only in the 'Top 50 Germany' but then this songs are ...
Casual Listener
1003 Views
4 replies
1 likes
