Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
ThePodfather
After installing the most recent update Spotify keeps crashing and abruptly stops playing music (on Android). Do anyone know how to go back the last version or stop this?
Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen!Ich habe mein Smartphone bereit neu aufgesetzt, Spotify immer wieder mal deinstalliert...aber nichts hi...
I have Spotify installed on my LG Nexus 4. On my downloaded playlists - some of the songs 'pop' or 'crackle' while being played. I have noticed this more and more with my downloaded Spotify songs. Is no one else experiencing this? How do I stop it? I...
For Spotify wrapped 2018 will offline mode effect how many minutes i've listerned and favourite artists?. I saw a thread saying that the songs count is saved in order to pay the artist in offline mode, but i was wondering if that effects wrapped
Hi, I cant see video category after browse. Isnt the Singapore available to watch the music video? And also I thought I could watch the video on app if I'm premium. My phone is android Samsung galaxy s8
Whenever I search for a song within a playlist, it just plays the song in the position in the playlist as if I didn't search anything. For example. If I have a playlist with songs ABCD and I search for song D, it returns only song D, but plays song A
My computer (windows) has got Internet, Spotify shows offline. I deleted and reinstalled spotify without effect. why spotify shows no internet connection? I have the same problem on two different computers. No problem with ipad.
So the new Android interface changed the Songs list to a playlist, got that figured out. But Albums now only shows complete albums I have selected and I've no idea where all the Artists that I listed from a single song selection went. Not real satisf...
I have:Android 8.0Phone: HUAWEI Mate 10 prolanguage: Italian I cannot plaly my private playlist with google assistant.it simply open spotify or serach playlist on google and that's all. any solutions?
When I click on an artist within the app, it doesn't sort the artist's albums out in order they were released. They seem to be in a randomized order. Is there a way to sort them out so they are in order of release? In the screenshot attached you can ...
I'm having an issue with the most recent update on Spotify. I filter by artist and it used to group the albums together for the artists whereas now when filtering by artist. It breaks up the albums so the songs aren't together!
I always listen to my playlists on shuffle and in the past when i select a song in a playlist, shuffle is turned on already, but recently when i pick a particular song in the playlist shuffle has to be manually turned on. Any fixes or settings im mis...
I'm searching for a solution to start the player activity of spotify using a intent or simliar. If you tap the spotify icon, the app starts with the starting page. If you tap the albumcover of the spotify widget, spotify starts with (what I'm calling...
So, I've recently updated my spotify to the latest version on Android, and since then, whenever I try to open any shared link that I've sent, or others have sent me it wouldn't work. it would either:Pop-up "The song is not available".Opens spotify bu...
Why does spotify keep deleting my downloads? I constantly have to redownlo and its using up all my data. I'm ready to cancel my subscription and go back to rhapsody.
I know this has been asked loads but all the threads are really old! I'm looking for an android device to install spotify on that ISN'T a phone as it's for an 8 year old. I want something not too expenisve either, I have looked at the mighty but it i...
Has anyone noticed when you sort by recently added, then search your playlist for a song, it doesn't correspond with the actual song being played ie it renders the search useless
Hi ive read that the free version now allows unlimited skips and pick the track on the daily mixs yet on my phone this is not the case but on a friends phone they can ? I have latest update on galaxy s6 ?
Since the last main update, my playlist are supposed to play on shuffle (as it reminds every time, telling you to suscribe to premium if you DO NOT WANT to shuffle) but they play in order, maybe skipping one or two songs if so. The result: always lis...
Since the recent upate Spotify (Premium) constantly crashes when I try to use an SD card for storage. The app recognises my SD Card and will allow me to select it but as soon as the app starts it crashes again. If I select the onboard storage the app...