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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115251 Views

27 replies

4 likes

  • 115251 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231654 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231654 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591177 Views

79 replies

3 likes

  • 591177 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485669 Views

580 replies

42 likes

Account
Free
  • 485669 Views
  • 580 replies
  • 42 likes

Got logged out

PlanSamsung s8Operating SystemAndroid My Question or IssueHi I came to go on my Spotify yesterday and it had logged out and now I don't know the log in details and it was set up with my ex partners email address and I'm still paying for it aswell so ...

Newbie

Plan Samsung s8 Operating System Android   My Question or Issue Hi I came to go on my Spotify yesterday and it had logged out and now I don't know the log in details and it was set up with...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Loads of songs suddenly greyed out in Spotify

Hi, I've been using Spotify premium without issue on my andoid phone for months, some songs on my local files playlist were greyed out, but only a few. Yesterday I logged in and on every single local files playlist about half the songs are now greyed...

Casual Listener

Hi,    I've been using Spotify premium without issue on my andoid phone for months, some songs on my local files playlist were greyed out, but only a few. Yesterday I logged in and on eve...

Chrisawoods98

Newbie

936 Views

2 replies

0 likes

  • 936 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stops playing after 30 - 40 mins.

PlanPremiumCountry DeviceNokia 8Operating SystemAndroid Oreo My Question or Issue Spotify stops playing after 30 - 40 mins I also use iPad on same WiFi connection with out any problems. I am new to Nokia and the android platform so can only assume th...

Casual Listener

Plan Premium Country   Device Nokia 8 Operating System Android Oreo   My Question or Issue  Spotify stops playing after 30 - 40 mins    I also use iPad on sam...

_8-56h4kl9bnu

Casual Listener

1169 Views

2 replies

0 likes

  • 1169 Views
  • 2 replies
  • 0 likes

Home screen does not display option to sign in with existing user

PlanPremiumCountryBrazilDeviceAIKON 8.0 Car MultimediaOperating SystemAndroid 6.0.1 My Question or Issue The car multimedia does not display the entire APP home screen in full, displaying only the first 2 buttons (sign up for free and continue with f...

Newbie

Plan Premium Country Brazil Device AIKON 8.0 Car Multimedia Operating System Android 6.0.1   My Question or Issue   The car multimedia does not display the entire APP home screen...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Locally Imported Files Greyed Out, Unable to listen, Downloaded and greyed out.

Hi All. I understand that a few of you had reported issues with accessing local files on your computer and other devices such as Android and Apple. I was having the same issue and I seem to have solved the problem...I could see a few of you were anno...

Casual Listener

Hi All.   I understand that a few of you had reported issues with accessing local files on your computer and other devices such as Android and Apple.   I was having the same issue and I...

861 Views

0 replies

1 likes

  • 861 Views
  • 0 replies
  • 1 likes

Playlist organization

PlanPremiumCountry U.S.DeviceHTC 10, HTC One M7Operating SystemAndroid My Question or Issue I used to have my playlist organized by artist, then album. About a week ago, Spotify randomly set my playlist back to organizing by date added. When I select...

Newbie

Plan Premium Country  U.S. Device HTC 10, HTC One M7 Operating System Android   My Question or Issue  I used to have my playlist organized by artist, then album.  About ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
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Spotify "blackout" on Android

It happened when I was costumizing a playlist, then the main screen literally "blackout" and the ongoing music was still playing, so did the following songs.It's strange, since I tried to restart the app, even with force to stop it then restart my ph...

Newbie

It happened when I was costumizing a playlist, then the main screen literally "blackout" and the ongoing music was still playing, so did the following songs. It's strange, since I tried to restart t...

643 Views

0 replies

0 likes

  • 643 Views
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The new Spotify UI was removed form my account, how can I bring it back?

Hi! Recently I download Spotify (again), and this came with a new beautiful interface. At that time I had my Spotify Free and spent a few weeks with the UI that I miss. In any case... today I buy Spotify Premium and a few seconds after having it, the...

Newbie

  Hi!   Recently I download Spotify (again), and this came with a new beautiful interface.   At that time I had my Spotify Free and spent a few weeks with the UI that I miss. &nb...

f_wjjdn9t-gl

Casual Listener

1203 Views

2 replies

0 likes

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  • 2 replies
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Como deleto músicas importadas porem deletadas da pasta de origem? (How do I delete imported songs?)

Importei algumas musicas para uma playlist, porém deletei elas dessa pasta e agora nao consigo tira-las da minha playlist, como posso remove-las? (English)I imported some songs nto a playlist, but I deleted them from that folder and now I can not get...

Newbie

Importei algumas musicas para uma playlist, porém deletei elas dessa pasta e agora nao consigo tira-las da minha playlist, como posso remove-las?     (English) I imported some songs nto...

356 Views

0 replies

0 likes

  • 356 Views
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Spotify is unavailable right now. Try again in a few minutes

PlanPremiumCountry Australia DeviceAndroid phone LG g6Operating System My Question or Issue Cant play all the songs since yesterday morning and the sentence was on the homepage.

Casual Listener

  Plan Premium Country  Australia   Device Android phone LG g6 Operating System     My Question or Issue  Cant play all the songs since yesterday morning and...

_0iphytr-jwxu

Newbie

1780 Views

3 replies

2 likes

  • 1780 Views
  • 3 replies
  • 2 likes

trouble downloading music

PlanPremiumCountryAustraliaDeviceOppo A57Operating SystemDont know My Question or Issue hey, having an issue with downloading music, I've previously had a premium acount but haven't used spotify in a while, so i had to renew my account. My issue is t...

Newbie

Plan Premium Country Australia Device Oppo A57 Operating System Dont know   My Question or Issue  hey, having an issue with downloading music, I've previously had a premium acount...

Joe

Community Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

"SHUFFLE" and "REPEAT ALL" resets when selecting new song

PlanPremium DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueHey everyone! I have noticed for the past 2 or 3 weeks that whenever I select a new song on a playlist, "shuffle and repeat all" turns off/resets. This not only happen...

Casual Listener

Plan Premium   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Hey everyone!  I have noticed for the past 2 or 3 weeks that whenever I select...

TK702

Casual Listener

2001 Views

6 replies

7 likes

  • 2001 Views
  • 6 replies
  • 7 likes

Rap Caviar will only shuffle play

PlanFreeCountry DeviceOf k20v or something pike thatOperating SystemAndroid My Question or IssueRap Caviar will only shuffle play

Visitor

Plan Free Country   Device Of k20v or something pike that Operating System Android   My Question or Issue Rap Caviar will only shuffle play  

Joe

Community Legend

1588 Views

1 replies

0 likes

  • 1588 Views
  • 1 replies
  • 0 likes

Shuffle does not play new songs

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single one, I've tried uninstalling and reinstalling as we...

Newbie

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single ...

peterbeau

Roadie

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Semi-permanent Shuffle like before?

How can verification fail?!? Ok, i tried to make a post about shuffle but this forum is hard to master. Whenever i manually select a favorite song, shuffle turns off. How can i reenable the old shuffle? I drive, ride mountain bike, and go skiiing. Th...

Regular

How can verification fail?!?   Ok, i tried to make a post about shuffle but this forum is hard to master.    Whenever i manually select a favorite song, shuffle turns off. How can ...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Shuffle not working properly

PlanPremiumCountry USADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueSince most recent update any time i select a song shuffle and repeat all are turned off and any time i try and search up a specific song and play it a differ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Since most recent update any time i select a song shuffle and repeat al...

Aspiranten

Regular

1201 Views

4 replies

2 likes

  • 1201 Views
  • 4 replies
  • 2 likes

Offline songs always start from beginning

Hello I got an issue today after the playstore update. I have many Offline Songs from my private music library like 1-3h DJ-Sets in some of my playlist.If I listen to one of them I stop it on like 1h and want to listen at another time at this point f...

Newbie

Hello   I got an issue today after the playstore update. I have many Offline Songs from my private music library like 1-3h DJ-Sets in some of my playlist. If I listen to one of them I stop it...

nintendoc6

Newbie

960 Views

1 replies

4 likes

  • 960 Views
  • 1 replies
  • 4 likes

Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop

PlanPremiumCountry usaSamsung galaxy note 4Operating Systemandroid 6.0.1.Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop

Casual Listener

  Plan Premium Country  usa Samsung galaxy note 4 Operating System android 6.0.1. Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times sto...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

I can't play some song.

PlanPremiumCountryIndonesiaDeviceRedmi Note 3 Pro/Desktop PCOperating SystemAndroid Lollipop/Windows 10 My Question or Issue I can't play some song (Attached below). I always play these song almost everyday. This evening i bought the 3 month premium ...

Newbie

  Plan Premium Country Indonesia Device Redmi Note 3 Pro/Desktop PC Operating System Android Lollipop/Windows 10   My Question or Issue  I can't play some song (Attached bel...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes