Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375474 Views

541 replies

34 likes

Account
Free
  • 375474 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

Spotify Connect Forces Listening on PC

DeviceLG G5Operating SystemAndroid Nougat My Issue I am currently using a free account, and it is signed in on my PC at home, as well as on my phone. I bike to work and frequently go for walks, and when I'm not home I like to listen to music. However...

Newbie

Device LG G5 Operating System Android Nougat   My Issue   I am currently using a free account, and it is signed in on my PC at home, as well as on my phone. I bike to work and freque...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Android Radio GONE

PlanFree/PremiumCountry USA Devicesony xz premiumOperating SystemAndroid Oreo My Question or IssueThe Radio feature is now missing from the app. This was really the only useful feature on the mobile version, why did you remove it? I'm on Oreo, so Spo...

Gig Goer

  Plan Free/Premium Country  USA   Device sony xz premium Operating System Android Oreo   My Question or Issue The Radio feature is now missing from the app. This...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Superuser Contribution interruption of my music for any reason

For some reason my music stop. Somestimes it's after des hours or few minutes their is no clue to predict when it will crush.

Casual Listener

For some reason my music stop. Somestimes it's after des hours or few minutes their is no clue to predict when it will crush.

imnotarealrobot

Gig Goer

4406 Views

8 replies

1 likes

  • 4406 Views
  • 8 replies
  • 1 likes

Release Notes

My Question or IssueWhere can i find a detailed list of Android Release Notes / Updates / Updates Description / Update Log / Update Details / Update Notes / Product News?In the Android Play Store they have a section for each app called "What's New" w...

Casual Listener

My Question or Issue Where can i find a detailed list of Android Release Notes / Updates / Updates Description / Update Log / Update Details / Update Notes / Product News? In the Android Play Sto...

Maxim

Spotify Star

9250 Views

1 replies

27 likes

Product News
Release Notes
Update Details
Update Log
Update Notes
updates
Updates description
  • 9250 Views
  • 1 replies
  • 27 likes

Spotify jumping between playlists

It plays one song from a Playlist and then jumps to another playlist. Restarting the device didn't resolve the issue.Spotify UsernamekokeiliPlanPremiumCountry Device(iPhone 10Operating System(iOS 11.) My Question or Issue

Newbie

It plays one song from a Playlist and then jumps to another playlist. Restarting the device didn't resolve the issue. Spotify Username kokeili Plan Premium Country   Device (iPhone ...

590 Views

0 replies

0 likes

  • 590 Views
  • 0 replies
  • 0 likes

Bug on Spotify UI

Spotify Username PlanPremiumCountryIreland DeviceSamsung Galaxy S8+Operating SystemAndroid 8.0 My Question or Issue I am frequently seeing a UI bug on my Spotify. I don't see a better way of describing it than with a printscreen. Everything else work...

Visitor

Spotify Username   Plan Premium Country Ireland   Device Samsung Galaxy S8+ Operating System Android 8.0   My Question or Issue  I am frequently seeing a UI bug on my...

480 Views

0 replies

1 likes

  • 480 Views
  • 0 replies
  • 1 likes

Local files

Spotify UsernamemerttomrukkPlanPremiumCountry TurkeyDeviceSamsung s7 edgeOperating SystemAndroid 7.0 My Question or Issue I can't download my musics in local files.I tried many solutions but didn't work. I can see the song in my playlist but I can't ...

Newbie

Spotify Username merttomrukk Plan Premium Country  Turkey Device Samsung s7 edge Operating System Android 7.0   My Question or Issue  I can't download my musics in local fi...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Spotify keeps deleting downloaded songs.

As per the subject. Bought a new phone. Cleared all previous offline devices....keeps deleting my downloaded playlists....getting tiresome and expensive. Please help me find a solution.

Newbie

As per the subject. Bought a new phone. Cleared all previous offline devices....keeps deleting my downloaded playlists....getting tiresome and expensive.   Please help me find a solution.

oldumbrella

Casual Listener

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Android version warning galaxy 8

I constantly get an android version warning on my S8 with android 8.0 (see attachment) Why???

Regular

I constantly get an android version warning on my S8 with android 8.0 (see attachment)     Why???

4o4error

Regular

588 Views

1 replies

0 likes

Android
errors
Help
Samsung s8
warning
  • 588 Views
  • 1 replies
  • 0 likes

Premium account dont work on my phone but work on pc

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Spotify Username PlanPremiumCountry PolandDeviceXiaomi mi5Operating SystemAndroid My Question or Issue Like on topic, i bought Spoti...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Spotify Username   Plan Premium Country  Poland Device Xiaomi...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Spotify not playing correct song

When i search and select a song in my playlist it plays a song from the original list instead

Newbie

When i search and select a song in my playlist it plays a song from the original list instead

j1cc_qgsx-afi

Newbie

734 Views

1 replies

1 likes

  • 734 Views
  • 1 replies
  • 1 likes

Average Songs Size in MB?

Spotify UsernameFelipemozini PlanPremiumCountry Brasil DeviceMoto/Lenovo Z2 playOperating SystemAndroid My Question or Issue What is the regular size in MB for a song in Spotify? I know it depends on the quality settings, but is there a known average...

Newbie

Spotify Username Felipemozini   Plan Premium Country  Brasil   Device Moto/Lenovo Z2 play Operating System Android   My Question or Issue  What is the regular s...

1260 Views

0 replies

0 likes

  • 1260 Views
  • 0 replies
  • 0 likes

New update to spotify

This new update--- I go to playlists, click on what playlist I'd like to hear. Then I ave ti click "see more" to actually see the playlist. I click play on the song I want to hear and it only gives a preview??? Am I missing something?

Newbie

This new update--- I go to playlists, click on what playlist I'd like to hear. Then I ave ti click "see more" to actually see the playlist. I click play on the song I want to hear and it only gives a...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Filter+wrong song

Hello, Weird stuff going on, started out of the blue. When I filter my playlist by, say, artist, the app plays the wrong song (the first song in the full playlist). It's happening in Android, not in my PC. Already reinstalled the app, cleared cache, ...

Casual Listener

Hello,  Weird stuff going on, started out of the blue. When I filter my playlist by, say, artist, the app plays the wrong song (the first song in the full playlist). It's happening in Android, ...

Lol1789

Newbie

1456 Views

4 replies

4 likes

  • 1456 Views
  • 4 replies
  • 4 likes

Local files won't sync.

Hi.My problem is rather a common one but I haven't found a working solution yet.As in the title - my local files won't sync to my Android device. What is more interesting - my local files won't sync across any of my devices.Here is the list of things...

Newbie

Hi. My problem is rather a common one but I haven't found a working solution yet. As in the title - my local files won't sync to my Android device. What is more interesting - my local files won't s...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

[Issue] Being logged in to multiple devices causes large playlist to only loop the queued 50 songs

Spotify UsernameerichovisPlanPremiumCountry USA DeviceGalaxy S7 Edge, Windows 10Operating SystemAndroid 7.0, Windows 10 My Question or Issue It's been reported to them multiple times. How hard can it be to sync a full playlist to the active session i...

Newbie

Spotify Username erichovis Plan Premium Country  USA   Device Galaxy S7 Edge, Windows 10 Operating System Android 7.0, Windows 10   My Question or Issue   It's been ...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Playlist Nonesense

Spotify UsernamewardenmisterPlanPremiumCountry USADeviceLG Stylo 2Operating System Android Oreo My Question or Issue Why are my playlists putting the songs in an album out of order on mobile despite hitting the album order

Casual Listener

Spotify Username wardenmister Plan Premium Country  USA Device LG Stylo 2 Operating System  Android Oreo   My Question or Issue  Why are my playlists putting the ...

Jayhawk

Newbie

506 Views

3 replies

1 likes

  • 506 Views
  • 3 replies
  • 1 likes

Always On Display s8+

My galaxy s8+ used to always show what my spotify was playing with the artist name and song title but after a simple phone reset it doesn't show that anymore. The attach photo is what it used to look like. I'm just trying to get this back onto my pho...

Casual Listener

My galaxy s8+ used to always show what my spotify was playing with the artist name and song title but after a simple phone reset it doesn't show that anymore. The attach photo is what it used to look...

DekuShrub

Casual Listener

6895 Views

2 replies

0 likes

  • 6895 Views
  • 2 replies
  • 0 likes

Podcasts Resetting After Removing Headphones

Spotify UsernamekoladaohioPlanPremiumCountry USDeviceLGv20Operating SystemAndroid 7.0 My Question or IssueAlmost everytime I remove my headphones or AUX cable, the podcast I'm listening to restarts to the begining. It makes it really hard to find my ...

Newbie

Spotify Username koladaohio Plan Premium Country  US Device LGv20 Operating System Android 7.0   My Question or Issue Almost everytime I remove my headphones or AUX cable, the p...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Missing Artist Bio May 2018 Update

My Question or Issue After the May 2018 "Free User" update, artist bio is longer visible. Was this removed from the free app?Is there still a way to view?

Newbie

  My Question or Issue  After the May 2018 "Free User" update, artist bio is longer visible. Was this removed from the free app? Is there still a way to view?

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes