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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393225 Views

546 replies

35 likes

Account
Free
  • 393225 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8318 Views

0 replies

7 likes

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Spotify Playing the Wrong Song When Searching a Playlist

Spotify Usernamejuliandrago-mtPlanPremiumCountry MaltaDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Whenever I search a playlist for a song it always plays the first song on the playlist regardless of what song I search for....

Casual Listener

Spotify Username juliandrago-mt Plan Premium Country  Malta Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  Whenever I search a playlist ...

cmallen

Music Fan

787 Views

1 replies

1 likes

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  • 1 replies
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Is there a way to contact Spotify through email to talk about there GODAWFUL app update and fix it

I seriously want to talk to someone at spotify and say what the **bleep** were you thinking to remove so many features that i'm pretty sure many people loved about spotify and it feels pretty **bleep**ing shameful to give and unwanted broken app to t...

Roadie

I seriously want to talk to someone at spotify and say what the **bleep** were you thinking to remove so many features that i'm pretty sure many people loved about spotify and it feels pretty **bleep...

443 Views

0 replies

0 likes

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Superuser Contribution Shuffle and repeat reset everytime

The shuffle and repeat settings are reset everytime I play a song. I am using a premium plan and on Android 7.1.1 with latest spotify app. DeviceGoogle Nexus 6Operating SystemAndroid 7.1.1

Casual Listener

The shuffle and repeat settings are reset everytime I play a song. I am using a premium plan and on Android 7.1.1 with latest spotify app.   Device Google Nexus 6 Operating System Android 7...

sidsinha90

Casual Listener

3129 Views

2 replies

3 likes

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  • 2 replies
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lost all local songs on mobile phone while adding another local song

i have around 250 local songs added to my playlists. It worked how it should but i tried adding a new song from my locals and i wasnt able to download it on my mobile phone. I tried again and then all my local songs went gray and i cant download them...

Newbie

  i have around 250 local songs added to my playlists. It worked how it should but i tried adding a new song from my locals and i wasnt able to download it on my mobile phone. I tried again and...

300 Views

0 replies

0 likes

  • 300 Views
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Buzzing

Spotify Username PlanPremiumCountry USA Operating SystemDell XPS, Windows 10 My Question or Issue: Long time Premium user and this is really starting to anoy me. Only happens in Spotify. I like easy music and this started about a week ago. I shut off...

Newbie

Spotify Username   Plan Premium Country  USA   Operating System Dell XPS, Windows 10   My Question or Issue: Long time Premium user and this is really starting to anoy m...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
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Can't choose a song in a playlist

Spotify UsernamestillslightlyfrozenPlanFree/PremiumCountry DeviceMoto g5Operating SystemAndroid7 My Question or Issue I can't select a song in my playlist.

Casual Listener

Spotify Username stillslightlyfrozen Plan Free/Premium Country   Device Moto g5 Operating System Android7   My Question or Issue  I can't select a song in my playlist.

Reachman

Casual Listener

1249 Views

3 replies

0 likes

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  • 3 replies
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Turns songs on and off, switching songs randomly

Spotify Username_rn-o1yw1gyfPlanPremiumCountry PolandDeviceSamsung Galaxy J7, but it also kept happening on LG Stylus 2Operating SystemAndroid 7.0Spotify version: 8.4.54.536 armV7 My Question or IssueWhen I plug in my headphones Spotify turns songs o...

Newbie

Spotify Username _rn-o1yw1gyf Plan Premium Country  Poland Device Samsung Galaxy J7, but it also kept happening on LG Stylus 2 Operating System Android 7.0 Spotify version: 8.4.54.536 ...

447 Views

0 replies

0 likes

  • 447 Views
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Microphone

Spotify UsernameweswkPlanFree/PremiumCountry U.S.A.DeviceSamsung Galaxy S8 ActiveOperating SystemAndroid My Question or Issue Unresponsive microphone

Casual Listener

Spotify Username weswk Plan Free/Premium Country  U.S.A. Device Samsung Galaxy S8 Active Operating System Android   My Question or Issue  Unresponsive microphone

374 Views

0 replies

0 likes

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Spotify Connect Forces Listening on PC

DeviceLG G5Operating SystemAndroid Nougat My Issue I am currently using a free account, and it is signed in on my PC at home, as well as on my phone. I bike to work and frequently go for walks, and when I'm not home I like to listen to music. However...

Newbie

Device LG G5 Operating System Android Nougat   My Issue   I am currently using a free account, and it is signed in on my PC at home, as well as on my phone. I bike to work and freque...

340 Views

0 replies

0 likes

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Android Radio GONE

PlanFree/PremiumCountry USA Devicesony xz premiumOperating SystemAndroid Oreo My Question or IssueThe Radio feature is now missing from the app. This was really the only useful feature on the mobile version, why did you remove it? I'm on Oreo, so Spo...

Gig Goer

  Plan Free/Premium Country  USA   Device sony xz premium Operating System Android Oreo   My Question or Issue The Radio feature is now missing from the app. This...

437 Views

0 replies

0 likes

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Superuser Contribution interruption of my music for any reason

For some reason my music stop. Somestimes it's after des hours or few minutes their is no clue to predict when it will crush.

Casual Listener

For some reason my music stop. Somestimes it's after des hours or few minutes their is no clue to predict when it will crush.

imnotarealrobot

Gig Goer

4468 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Release Notes

My Question or IssueWhere can i find a detailed list of Android Release Notes / Updates / Updates Description / Update Log / Update Details / Update Notes / Product News?In the Android Play Store they have a section for each app called "What's New" w...

Casual Listener

My Question or Issue Where can i find a detailed list of Android Release Notes / Updates / Updates Description / Update Log / Update Details / Update Notes / Product News? In the Android Play Sto...

Maxim

Spotify Star

9317 Views

1 replies

27 likes

Product News
Release Notes
Update Details
Update Log
Update Notes
updates
Updates description
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  • 1 replies
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Spotify jumping between playlists

It plays one song from a Playlist and then jumps to another playlist. Restarting the device didn't resolve the issue.Spotify UsernamekokeiliPlanPremiumCountry Device(iPhone 10Operating System(iOS 11.) My Question or Issue

Newbie

It plays one song from a Playlist and then jumps to another playlist. Restarting the device didn't resolve the issue. Spotify Username kokeili Plan Premium Country   Device (iPhone ...

606 Views

0 replies

0 likes

  • 606 Views
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Bug on Spotify UI

Spotify Username PlanPremiumCountryIreland DeviceSamsung Galaxy S8+Operating SystemAndroid 8.0 My Question or Issue I am frequently seeing a UI bug on my Spotify. I don't see a better way of describing it than with a printscreen. Everything else work...

Visitor

Spotify Username   Plan Premium Country Ireland   Device Samsung Galaxy S8+ Operating System Android 8.0   My Question or Issue  I am frequently seeing a UI bug on my...

492 Views

0 replies

1 likes

  • 492 Views
  • 0 replies
  • 1 likes

Local files

Spotify UsernamemerttomrukkPlanPremiumCountry TurkeyDeviceSamsung s7 edgeOperating SystemAndroid 7.0 My Question or Issue I can't download my musics in local files.I tried many solutions but didn't work. I can see the song in my playlist but I can't ...

Newbie

Spotify Username merttomrukk Plan Premium Country  Turkey Device Samsung s7 edge Operating System Android 7.0   My Question or Issue  I can't download my musics in local fi...

324 Views

0 replies

0 likes

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Spotify keeps deleting downloaded songs.

As per the subject. Bought a new phone. Cleared all previous offline devices....keeps deleting my downloaded playlists....getting tiresome and expensive. Please help me find a solution.

Newbie

As per the subject. Bought a new phone. Cleared all previous offline devices....keeps deleting my downloaded playlists....getting tiresome and expensive.   Please help me find a solution.

oldumbrella

Casual Listener

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
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Android version warning galaxy 8

I constantly get an android version warning on my S8 with android 8.0 (see attachment) Why???

Regular

I constantly get an android version warning on my S8 with android 8.0 (see attachment)     Why???

4o4error

Regular

605 Views

1 replies

0 likes

Android
errors
Help
Samsung s8
warning
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Premium account dont work on my phone but work on pc

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Spotify Username PlanPremiumCountry PolandDeviceXiaomi mi5Operating SystemAndroid My Question or Issue Like on topic, i bought Spoti...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Spotify Username   Plan Premium Country  Poland Device Xiaomi...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
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Spotify not playing correct song

When i search and select a song in my playlist it plays a song from the original list instead

Newbie

When i search and select a song in my playlist it plays a song from the original list instead

j1cc_qgsx-afi

Newbie

760 Views

1 replies

1 likes

  • 760 Views
  • 1 replies
  • 1 likes

Average Songs Size in MB?

Spotify UsernameFelipemozini PlanPremiumCountry Brasil DeviceMoto/Lenovo Z2 playOperating SystemAndroid My Question or Issue What is the regular size in MB for a song in Spotify? I know it depends on the quality settings, but is there a known average...

Newbie

Spotify Username Felipemozini   Plan Premium Country  Brasil   Device Moto/Lenovo Z2 play Operating System Android   My Question or Issue  What is the regular s...

1343 Views

0 replies

0 likes

  • 1343 Views
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  • 0 likes