Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387258 Views

545 replies

34 likes

Account
Free
  • 387258 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
  • 0 replies
  • 7 likes

Filter+wrong song

Hello, Weird stuff going on, started out of the blue. When I filter my playlist by, say, artist, the app plays the wrong song (the first song in the full playlist). It's happening in Android, not in my PC. Already reinstalled the app, cleared cache, ...

Casual Listener

Hello,  Weird stuff going on, started out of the blue. When I filter my playlist by, say, artist, the app plays the wrong song (the first song in the full playlist). It's happening in Android, ...

Lol1789

Newbie

1488 Views

4 replies

4 likes

  • 1488 Views
  • 4 replies
  • 4 likes

Local files won't sync.

Hi.My problem is rather a common one but I haven't found a working solution yet.As in the title - my local files won't sync to my Android device. What is more interesting - my local files won't sync across any of my devices.Here is the list of things...

Newbie

Hi. My problem is rather a common one but I haven't found a working solution yet. As in the title - my local files won't sync to my Android device. What is more interesting - my local files won't s...

494 Views

0 replies

1 likes

  • 494 Views
  • 0 replies
  • 1 likes

[Issue] Being logged in to multiple devices causes large playlist to only loop the queued 50 songs

Spotify UsernameerichovisPlanPremiumCountry USA DeviceGalaxy S7 Edge, Windows 10Operating SystemAndroid 7.0, Windows 10 My Question or Issue It's been reported to them multiple times. How hard can it be to sync a full playlist to the active session i...

Newbie

Spotify Username erichovis Plan Premium Country  USA   Device Galaxy S7 Edge, Windows 10 Operating System Android 7.0, Windows 10   My Question or Issue   It's been ...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Playlist Nonesense

Spotify UsernamewardenmisterPlanPremiumCountry USADeviceLG Stylo 2Operating System Android Oreo My Question or Issue Why are my playlists putting the songs in an album out of order on mobile despite hitting the album order

Casual Listener

Spotify Username wardenmister Plan Premium Country  USA Device LG Stylo 2 Operating System  Android Oreo   My Question or Issue  Why are my playlists putting the ...

Jayhawk

Newbie

526 Views

3 replies

1 likes

  • 526 Views
  • 3 replies
  • 1 likes

Always On Display s8+

My galaxy s8+ used to always show what my spotify was playing with the artist name and song title but after a simple phone reset it doesn't show that anymore. The attach photo is what it used to look like. I'm just trying to get this back onto my pho...

Casual Listener

My galaxy s8+ used to always show what my spotify was playing with the artist name and song title but after a simple phone reset it doesn't show that anymore. The attach photo is what it used to look...

DekuShrub

Casual Listener

6910 Views

2 replies

0 likes

  • 6910 Views
  • 2 replies
  • 0 likes

Podcasts Resetting After Removing Headphones

Spotify UsernamekoladaohioPlanPremiumCountry USDeviceLGv20Operating SystemAndroid 7.0 My Question or IssueAlmost everytime I remove my headphones or AUX cable, the podcast I'm listening to restarts to the begining. It makes it really hard to find my ...

Newbie

Spotify Username koladaohio Plan Premium Country  US Device LGv20 Operating System Android 7.0   My Question or Issue Almost everytime I remove my headphones or AUX cable, the p...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Missing Artist Bio May 2018 Update

My Question or Issue After the May 2018 "Free User" update, artist bio is longer visible. Was this removed from the free app?Is there still a way to view?

Newbie

  My Question or Issue  After the May 2018 "Free User" update, artist bio is longer visible. Was this removed from the free app? Is there still a way to view?

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Spotify clicking through filter?

PlanPremium CountryUSA Device Samsung Galaxy S8 Operating SystemAndroid My Question or Issue So basically what's happening is that when I go to my playlist and I only want to hear songs by Eric Church or Sara Evans I type in the filter box their name...

Casual Listener

  Plan Premium   Country USA   Device  Samsung Galaxy S8   Operating System Android   My Question or Issue  So basically what's happening is that when...

Hivro

Casual Listener

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify skipping like a scratched CD - have tried multiple things

Hello, I listen to spotify on my phone (Samsung Galaxy S8+) on a daily basis at work, and just within the last month it has started skipping during songs. It's completely random. I've tried all of the suggestions I've read on here so far (uninstallin...

Casual Listener

Hello,   I listen to spotify on my phone (Samsung Galaxy S8+) on a daily basis at work, and just within the last month it has started skipping during songs.  It's completely random. ...

Melody

Spotify

1785 Views

5 replies

0 likes

  • 1785 Views
  • 5 replies
  • 0 likes

External HDD desktop to android

I recently purchased an android head unit for my vehicle which supports external HDD via USB. I am wondering if I am able to save playlists from my desktop's spotify to this external HDD (because I have a hardwired connection) and then have the spoti...

Casual Listener

  I recently purchased an android head unit for my vehicle which supports external HDD via USB. I am wondering if I am able to save playlists from my desktop's spotify to this external HDD (bec...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

No daily mix

Hello everybody, I have no "daily mix" section in my Spotify account. My Spotify family account is now activated since more than one month, and my boyfriend who use the same family account has got the "daily mix" section since the first week we had t...

Newbie

Hello everybody,    I have no "daily mix" section in my Spotify account. My Spotify family account is now activated since more than one month, and my boyfriend who use the same family acc...

songassistant

Composer

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes

(PREMIUM USER) Cant play selected song (thru the playlist search box) only goes random

I am premium user, i can select song i want to play. The problem is when i follow a playlist(include above 50 songs), and i want to search certain song within the playlist thru the search box. When i select it, the spotify doesnt play that song.inste...

Newbie

I am premium user, i can select song i want to play. The problem is when i follow a playlist(include above 50 songs), and i want to search certain song within the playlist thru the search box. When i...

palerme

Newbie

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Metadata not being displayed on car screen

I'm using a Samsung Galaxy S9+ and when I connect Spotify to my car's Bluetooth (BMW 320d F30), the metadata isn't displayed on my car screen. I have the latest software update for my car and had no issues displaying the metadata using my previous ph...

Casual Listener

I'm using a Samsung Galaxy S9+ and when I connect Spotify to my car's Bluetooth (BMW 320d F30), the metadata isn't displayed on my car screen. I have the latest software update for my car and had no ...

Rolandotreto

Newbie

6889 Views

6 replies

2 likes

  • 6889 Views
  • 6 replies
  • 2 likes

spotify says i reached max limit for downloaded songs

I have a premium spotify accoun and uses it frequently on my sony xperia z i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card. Then uppgraded version. Then i checked in what playlists i wanted synched to offl...

Newbie

I have  a premium spotify accoun and uses it frequently on my sony xperia z    i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card.  ...

andypolack

Casual Listener

98044 Views

124 replies

27 likes

  • 98044 Views
  • 124 replies
  • 27 likes

Solved!! Constant "now playing" notifications on Android while streaming on PC?

So, I noticed the other day Spotify kept starting up on my phone (Galaxy S6) and showing notifications of what was playing (while I was streaming music on my PC). I cleared the notification, but every time the song changes the notification pops back ...

Casual Listener

So, I noticed the other day Spotify kept starting up on my phone (Galaxy S6) and showing notifications of what was playing (while I was streaming music on my PC). I cleared the notification, but...

user-removed

Not applicable

52534 Views

11 replies

19 likes

  • 52534 Views
  • 11 replies
  • 19 likes

[Android] You are currently set to offline and can't login

Spotify UsernamestratogrrlPlanFree/PremiumCountry Device Operating SystemAndroid v7.0 My Question or Issue Whenever I try to log in to latest updated from Google Play Spotify by either facebook or with username or password I get a dialogwindow with t...

Regular

Spotify Username stratogrrl Plan Free/Premium Country   Device   Operating System Android v7.0   My Question or Issue  Whenever I try to log in to latest updated from ...

1305 Views

0 replies

0 likes

  • 1305 Views
  • 0 replies
  • 0 likes

premium dosent work

Spotify Username31geu5kdz6euv4zcqooylxpqgeuuPlanPremiumCountryisrael Devicegalaxy a5 2017 My Question or Issuei bought premium and the premium dosent update on my phone device so i bought and im with the free help quick plz

Newbie

  Spotify Username 31geu5kdz6euv4zcqooylxpqgeuu Plan Premium Country israel  Device galaxy a5 2017     My Question or Issue i bought premium and the premium dosent upd...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Solved!! WHERE IS MY LIBRARY!?

After weeks of being unable to play music on my android (I was "offline" apparently - no I wasnt) I have uninstalled and redownloaded spotify. My phone checks for updates but spotify was coming up with nothing. So I was suprised to find a brand new v...

Casual Listener

After weeks of being unable to play music on my android (I was "offline" apparently - no I wasnt) I have uninstalled and redownloaded spotify. My phone checks for updates but spotify was coming up wi...

b-1i_d3c054tu

Casual Listener

60503 Views

18 replies

9 likes

  • 60503 Views
  • 18 replies
  • 9 likes

Loging in in galaxy s8

When i try to log in to my account in the galaxy s8 the account just wont popup its dosent say anything just take me back to the login pageIm for israel

Newbie

When i try to log in to my account in the galaxy s8 the account just wont popup its dosent say anything just take me back to the login page Im for israel

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Shuffle wont stay on

Spotify Username PlanPremiumCountry NorwayDeviceSony xzOperating SystemAndriod My Question or Issue My spotify refuses to remember that i want it to shuffle, only a song or 2 later it goes back to following the list down

Casual Listener

Spotify Username   Plan Premium Country  Norway Device Sony xz Operating System Andriod   My Question or Issue  My spotify refuses to remember that i want it to shuffl...

673 Views

0 replies

1 likes

  • 673 Views
  • 0 replies
  • 1 likes