Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Where did my saved songs go? I can't find it in the latest update spotify.
Where did my saved songs go? I can't find it in the latest update spotify.
Community Legend
415 Views
1 replies
0 likes
I recently had to log in to Spotify on my mobile phone (Android Galaxy S2, OS 4.2). I already have all the songs downloaded on my external SD, but Spotify wants to download them again and finds out there is no space. I have problems with my internal ...
I recently had to log in to Spotify on my mobile phone (Android Galaxy S2, OS 4.2). I already have all the songs downloaded on my external SD, but Spotify wants to download them again and finds out t...
Community Legend
638 Views
3 replies
0 likes
Hi there!There is this 3333 songs limit...And in the settings (under 'memory' at the bottom) you can see how much memory (in GB) is occpuied by the songs you downloaded...But where can I see the number of downloaded songs?I want to know how close I a...
Hi there! There is this 3333 songs limit... And in the settings (under 'memory' at the bottom) you can see how much memory (in GB) is occpuied by the songs you downloaded... But where can I se...
Roadie
610 Views
2 replies
0 likes
Im running an android v6.0.1. and im having a problem with the recent update/s. Previously they have a storage option where we can chose where songs would be stored. After updating, the option is gone and decides to create its main folder on my poor ...
Im running an android v6.0.1. and im having a problem with the recent update/s. Previously they have a storage option where we can chose where songs would be stored. After updating, the option is gon...
449 Views
0 replies
0 likes
I have changed to a new phone. After the app was installed I logged in. All of my music is there but my premium subscription isn't. It still works on my old phone but can't get it to work on the new phone. This is after logging out of my old phone. S...
I have changed to a new phone. After the app was installed I logged in. All of my music is there but my premium subscription isn't. It still works on my old phone but can't get it to work on the new ...
Casual Listener
476 Views
1 replies
0 likes
I see these have been off/on again, can we get them back on again? I understand most large Developers can't seems to be bothered to put them in the Play Store listing, I'm not sure how hard that is, but I really like to see that information somewhere...
I see these have been off/on again, can we get them back on again? I understand most large Developers can't seems to be bothered to put them in the Play Store listing, I'm not sure how hard that is, ...
Spotify Star
1781 Views
1 replies
4 likes
When I switch from Young Thug's Anybody to other songs Spotify's new cool Now Playing UI pauses for a second and then switches to old UI. Same happens the other way. It obivously blocks flawless UI experience.
When I switch from Young Thug's Anybody to other songs Spotify's new cool Now Playing UI pauses for a second and then switches to old UI. Same happens the other way. It obivously blocks flawless UI e...
Spotify Star
388 Views
1 replies
0 likes
Why Spotify has randomly stopped working with Android auto? "Spotify doesn't seem to be working at the moment". Any ideas?
Why Spotify has randomly stopped working with Android auto? "Spotify doesn't seem to be working at the moment". Any ideas?
Newbie
901 Views
3 replies
2 likes
Hi, I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost and I saw that some of android smartwatch don't support spot...
Hi, I'm considering buying an android smartwatch to primary use it as a remote controller for my spotify app. Going through my library, shuffle song, skip song and so on. But i'm total lost ...
395 Views
0 replies
0 likes
On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone how to keep this from happening?
On Android, since the most recent app update, the notification and lock screen controls randomly appear, when I am not playing music. There seems to be no pattern as to when it happens. Does anyone h...
331 Views
0 replies
1 likes
After the update and the new redesign rolled I can't find the playlist/folder that contains all of the songs I have saved. Any idea where it is?
After the update and the new redesign rolled I can't find the playlist/folder that contains all of the songs I have saved. Any idea where it is?
Roadie
4959 Views
3 replies
0 likes
When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?
When I add music to my local files, the music lacks album art. I added them manually through mp3tag. They work on neither Windows nor Android. What do I do to fix this?
267 Views
0 replies
0 likes
Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, but closing the app and turning headphones off and on usually ...
Devices: Samsung S7, bluetooh headphones, Polar A370 wrist heart monitor Problem: Spotify occasionally stops playing while I'm using bluetooth head phones during a workout. It's annoying, bu...
675 Views
0 replies
0 likes
Spotify is eating away at my Samsung S7's (Android 7.0) battery. I installed GSam and using ADB I can see that the app is using the linear acceleration sensor, even when I'm not using the app. What function does Spotify need the accelerometer for?edi...
Spotify is eating away at my Samsung S7's (Android 7.0) battery. I installed GSam and using ADB I can see that the app is using the linear acceleration sensor, even when I'm not using the app. What f...
Composer
2511 Views
2 replies
10 likes
Last update erases my 5 gyga songs files. Made me so mad. On top, the possibility to save my music in memory card has disappeared, I just can do it in the phone's intermal memory which is impossible due to space matters, what on earth has happened???...
Last update erases my 5 gyga songs files. Made me so mad. On top, the possibility to save my music in memory card has disappeared, I just can do it in the phone's intermal memory which is impossible ...
Casual Listener
400 Views
1 replies
0 likes
Spotify doesnt show on my lockscreen anymore... tried logging in and out. Reinstalling. And there is no option in notification. Any auggestions. I have a Samsung s6
Spotify doesnt show on my lockscreen anymore... tried logging in and out. Reinstalling. And there is no option in notification. Any auggestions. I have a Samsung s6
Casual Listener
698 Views
4 replies
0 likes
I would like the option to remove the (report explicit content) button.I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to remove this button should up to the user.btw love spot...
I would like the option to remove the (report explicit content) button. I scroll to bottom to play song radio and hit this button by mistake. i dont wanna report any content and feel the option to ...
327 Views
0 replies
0 likes
For some reason there is a download cap and now I can't download any more songs with out deleting some is there any way around the cap
For some reason there is a download cap and now I can't download any more songs with out deleting some is there any way around the cap
Spotify Star
797 Views
1 replies
0 likes
Samsung Galaxy S7 32GB / Android 7.0 / latest security updates Hello!I 'm using very often the option to download songs. Spotifi is configured to save data on SD Card. At first it worked well. Some weeks ago I decided to encrypt my SD Card in my Sams...
Samsung Galaxy S7 32GB / Android 7.0 / latest security updates Hello! I 'm using very often the option to download songs. Spotifi is configured to save data on SD Card. At first i...
Moderator
1973 Views
6 replies
4 likes
My galaxy note 3 phone seems to have a different version of the spotify app installed and is missing the collaborative playlist feature. When I tap the menu on the playlist it's not an option. Am I in the wrong place?
My galaxy note 3 phone seems to have a different version of the spotify app installed and is missing the collaborative playlist feature. When I tap the menu on the playlist it's not an option. ...
Spotify Star
1574 Views
2 replies
0 likes
