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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115244 Views

27 replies

4 likes

  • 115244 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231646 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231646 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591169 Views

79 replies

3 likes

  • 591169 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485663 Views

580 replies

42 likes

Account
Free
  • 485663 Views
  • 580 replies
  • 42 likes

Solved!! Cannot Rearrange Songs (No Edit button)

I can't arrange the songs in the playlist I created as there is no Edit button. I already reinstalled the app, but it has still no edit button.

Visitor

I can't arrange the songs in the playlist I created as there is no Edit button. I already reinstalled the app, but it has still no edit button.

lubos

Roadie

2335 Views

3 replies

0 likes

  • 2335 Views
  • 3 replies
  • 0 likes

Problem Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PRO Operating SystemAndroid Nougat My Question or Issue[EN-US]My Spotify Premium is notifying me every day that I am in an old version of Android and that it is necessary to update, but my Samsung J7 PR...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy J7 PRO  Operating System Android Nougat   My Question or Issue [EN-US] My Spotify Premium is notifying me every day that I am in...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Offline Music

PlanPremiumCountry BrazilDeviceMoto G5Operating SystemAndroid Nougat My Question or Issue I've upgraded my spotify account and started downloading a playlist but I'm wondering how I could uninstall these songs in the future. Would you help me?

Newbie

  Plan Premium Country  Brazil Device Moto G5 Operating System Android Nougat   My Question or Issue    I've upgraded my spotify account and started downloading a...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
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Spotify shows no connection even though I have full WiFi signal

I'm using spotify premium from my Huawei device and even though it plays all the downloaded playlists fine, it keeps showing me offline saying there's no Internet connection. Whichever the IP is the problem remains. Updates haven't fixed it either.

Casual Listener

I'm using spotify premium from my Huawei device and even though it plays all the downloaded playlists fine, it keeps showing me offline saying there's no Internet connection. Whichever the IP is the ...

mariach997

Casual Listener

1156 Views

5 replies

1 likes

  • 1156 Views
  • 5 replies
  • 1 likes

sonido

Hola, llevo un tiempo que cuando paso de canción desde mi móvil Android, una canción me sale a volumen alto o el que tengo pero si paso de canción casi no se oye, si paso de canción otra vez alta y así continuamente.Si alguien puede ayudarme gracias

Newbie

Hola, llevo un tiempo que cuando paso de canción desde mi móvil Android, una canción me sale a volumen alto o el que tengo pero si paso de canción casi no se oye, si paso de canción otra vez alta y a...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Can't get the new update of Spotify in the Huawei P10

So, how the tittle says, the new update isn't on my Huawei P10 play store, I don't know if anyone who has this phone have the same problem as me, if anyone have this problem please let me know if you have any solution (sorry for my bad English level,...

Newbie

So, how the tittle says, the new update isn't on my Huawei P10 play store, I don't know if anyone who has this phone have the same problem as me, if anyone have this problem please let me know if you...

Lonil1

Newbie

923 Views

1 replies

1 likes

  • 923 Views
  • 1 replies
  • 1 likes

Streaming and download quality resets to 'automatic' and 'normal'

Premium Plan Operating SystemAndroid Marshmallow My Question or Issue The settings for both streaming and download quality change resets back to 'automatic' and 'normal' respectively within literally seconds after i set them to any higher quality opt...

Newbie

Premium Plan   Operating System Android Marshmallow   My Question or Issue  The settings for both streaming and download quality change resets back to 'automatic' and 'normal' re...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
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Samsung neo download issue

PlanPremiumCountry Samsung neoOperating System My Question or Issue I previously had spotify, and have deleted it. It's no Where to be found in apps/disabled. I've tried to reininstall with no success. Every time I click the install for Android it sa...

Newbie

  Plan Premium Country     Samsung neo Operating System     My Question or Issue  I previously had spotify, and have deleted it. It's no Where to be found in a...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

[Bug] Black bars reformatting screen

PlanFreeCountry USDeviceLG V30Operating SystemAndroid Oreo My Question or Issue Hi, I use an app that removes my navigation soft keys at the bottom to give extra screen real estate, but Spotify doesn't fill in the space like any other app does. It's ...

Newbie

Plan Free Country  US Device LG V30 Operating System Android Oreo   My Question or Issue  Hi,    I use an app that removes my navigation soft keys at the bottom t...

1253 Views

0 replies

9 likes

  • 1253 Views
  • 0 replies
  • 9 likes

Most of my songs are greyed out

I have the Premium account. I just noticed that almost all of my songs are greyed out. But when I look up the songs in the search feature, they are available to play. Why are my songs greyed out and how do I get them back?

Newbie

I have the Premium account.  I just noticed that almost all of my songs are greyed out.  But when I look up the songs in the search feature, they are available to play.  Why are my son...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Spotify fails to start

PlanPremiumCountryUSDeviceSamsung Galaxy S7Operating SystemAndroid 7 My Question or IssueWhen I start Spotify, I get a black screen. Within 30 seconds, the application crashes and I'm asked if I want to try restarting the app. I've tried restarting m...

Newbie

Plan Premium Country US Device Samsung Galaxy S7 Operating System Android 7   My Question or Issue When I start Spotify, I get a black screen. Within 30 seconds, the application crashe...

372 Views

0 replies

0 likes

  • 372 Views
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Solved!! Spotify automatically dowloads music saved to my library

PlanPremiumCountryArgentinaDeviceSamsung s6 edgeOperating SystemAndroid My Question or Issue Hi, I am about to reach the 3,333 downloaded songs limit, so I want to SAVE music to my library instead of DOWNLOADING. However, every time I save an album o...

Newbie

Plan Premium Country Argentina Device Samsung s6 edge Operating System Android   My Question or Issue  Hi,   I am about to reach the 3,333 downloaded songs limit, so I want...

jsannn

Community Legend

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

No more facebook sharing option

PlanFree/PremiumCountry DeviceGalaxy S5Operating System My Question or IssueI used to be able to share songs to facebook but since this update there is no option listed when i do try. It has all other social media sites that i have including facebook...

Newbie

Plan Free/Premium Country   Device Galaxy S5 Operating System     My Question or Issue I used to be able to share songs to facebook but since this update there is no option l...

474 Views

0 replies

1 likes

  • 474 Views
  • 0 replies
  • 1 likes

Solved!! Can't disable lastfm scrobbling?

Operating SystemAndroid v6.0My Question or Issue When I try to disable lastFM scrobbling in the app, it appears to disable the option, and then seems to re-enable itself after some time, leading to the Wrong username/password error as I have removed ...

Regular

  Operating System Android v6.0 My Question or Issue  When I try to disable lastFM scrobbling in the app, it appears to disable the option, and then seems to re-enable itself after some...

467578

Regular

4681 Views

4 replies

1 likes

  • 4681 Views
  • 4 replies
  • 1 likes

Volumio: Private playlists vanished

PlanPremiumCountryGermany DeviceRaspberry Pi 2Operating SystemVolumio My Question or IssueAbout one week ago all my private playlists disappeared. Seems Spotify ceised the support for libspotify. Does anyone experience similar problems? As Spotify is...

Newbie

Plan Premium Country Germany  Device Raspberry Pi 2 Operating System Volumio   My Question or Issue About one week ago all my private playlists disappeared. Seems Spotify ceised t...

35191

Newbie

1623 Views

2 replies

0 likes

  • 1623 Views
  • 2 replies
  • 0 likes

Where is the "Songs" tab in library?

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Where is the "Songs" tab in library?Not all of my music is in "Favorite Songs" I lost some of my music.

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Where is the "Songs" tab in library? Not all ...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
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Where is the "Songs" tab in library??

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Where is the "Songs" tab in library??Some of my music lost and not in the "Favorite Songs" list

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Where is the "Songs" tab in library?? Some of...

451 Views

0 replies

1 likes

  • 451 Views
  • 0 replies
  • 1 likes

Unable to start Spotify on my Sony Z5 Compact android 7.1.1

PlanPremiumCountry SwedenDeviceSony Z5 CompactOperating SystemAndroid 7.1.1 My Question or IssueUnable to startup Spotify. When i click on the app Spotify asks me to login. After I have typed in my username and password and pressed the button "Login"...

Newbie

Plan Premium Country  Sweden Device Sony Z5 Compact Operating System Android 7.1.1   My Question or Issue Unable to startup Spotify. When i click on the app Spotify asks me to log...

384 Views

0 replies

0 likes

  • 384 Views
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Can't log in on Android App

PlanFreeDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or Issue I can't log in on my Android phone. In the log in form, I press the "Log in" button and the text changes to "Logging in" and the back to "Log in" and nothing happens. I c...

Newbie

Plan Free Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue  I can't log in on my Android phone. In the log in form, I press the "Log in" button and the t...

384 Views

0 replies

0 likes

  • 384 Views
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music hiccups

PlanPremiumCountrynetherlands Device(motorola moto x4)Operating System(Android Oreo) My Question or Issue since i have been using my new phone, motorola moto x4 android oreo, every song has a slight hiccup in the first three seconds where the music s...

Newbie

Plan Premium Country netherlands  Device (motorola moto x4) Operating System (Android Oreo)   My Question or Issue  since i have been using my new phone, motorola moto x...

759 Views

0 replies

2 likes

  • 759 Views
  • 0 replies
  • 2 likes