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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
All of a sudden the phone android version is not working (S8 running latest Android version) Log in works fine on the computer, but on the phone it just says logging in for a half of a second and then snaps back to log in screen with the username and...
All of a sudden the phone android version is not working (S8 running latest Android version) Log in works fine on the computer, but on the phone it just says logging in for a half of a ...
Casual Listener
705 Views
3 replies
1 likes
My recently played artists have been stuck for a very long time. I have deleted the app and reinstalled. Logged out and back in. On my phone I have cleared cache and then deleted it from there reinstalled it and redownload everything. Reset my phone ...
My recently played artists have been stuck for a very long time. I have deleted the app and reinstalled. Logged out and back in. On my phone I have cleared cache and then deleted it from there reinst...
400 Views
0 replies
0 likes
Hello, I'm having trouble with the SMS Sharing feature on Samsung Galaxy S6. When I receive a link and select it, it opens the app, but doesn't play the song. I have already cleared the cache, uninstalled and reinstalled. Nothing is working. Please h...
Hello, I'm having trouble with the SMS Sharing feature on Samsung Galaxy S6. When I receive a link and select it, it opens the app, but doesn't play the song. I have already cleared the cache, uninst...
414 Views
0 replies
0 likes
I bought a new phone and lost all my spotify playlists. Since it's a separate account it should pull up but it's not. I need a phone customer service rep. Any contact numbers??
I bought a new phone and lost all my spotify playlists. Since it's a separate account it should pull up but it's not. I need a phone customer service rep. Any contact numbers??
Spotify Star
311 Views
1 replies
0 likes
Spotify is taking up 1.2GB of space on my device and I'm sure much more on other devices. Spotify needs to clear that cache after so many days, I find myself clearing all "app data" and reseting the app just to clear all the "user data" cache being s...
Spotify is taking up 1.2GB of space on my device and I'm sure much more on other devices. Spotify needs to clear that cache after so many days, I find myself clearing all "app data" and reseting the ...
546 Views
0 replies
0 likes
I've stopped listening to many of the popular playlists because every time I pick a song, it goes to a separate screen just with that song and some background art.I just want it to stay on the same playlist screen while playing a song! I listen to so...
I've stopped listening to many of the popular playlists because every time I pick a song, it goes to a separate screen just with that song and some background art. I just want it to stay on the ...
312 Views
0 replies
0 likes
I signed as a student to spotify. i can use it for my laptop but cant use it for my phone Songs are not available to listen. please help.
I signed as a student to spotify. i can use it for my laptop but cant use it for my phone Songs are not available to listen. please help.
328 Views
0 replies
0 likes
Hello,I was checking my phone data consumption and noticed a very unreasonable amount. Then I checked what happened and it turned out Spotify consumed a huge amount today morning. I was only streaming for an hour or so this morning but most were song...
Hello, I was checking my phone data consumption and noticed a very unreasonable amount. Then I checked what happened and it turned out Spotify consumed a huge amount today morning. I was only stream...
319 Views
0 replies
0 likes
I tried deleting data, cache and even uninstalling but it doesn't work. It literally says: "You are offline. Please connect to internet and try again."
I tried deleting data, cache and even uninstalling but it doesn't work. It literally says: "You are offline. Please connect to internet and try again."
540 Views
0 replies
0 likes
Hi, I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)". Things I've tried:- Switching WiFi networks- Removing the cache- Reinstalling the app- Removing all offline devices from the account page All w...
Hi, I'm unable to download any music offline on my Android device. The download stays at "0 of 1080 (0%)". Things I've tried: - Switching WiFi networks - Removing the cache - Rei...
Not applicable
644 Views
1 replies
0 likes
Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on the list, it generally won't add more and if it do...
Hey everyone, I'm having a few issues with my premium subscription on Android. Spotify will create new Daily Mix playlists but the ones I listen to won't update. So when it gets to the "last" song on...
438 Views
0 replies
0 likes
I changed my phone recently and ever since I can't listen to my iTunes imported playlists. I imported the playlists years ago and I was able to play them in my old phone, but ever since I started listening spotify in my new phone the iTunes playlists...
I changed my phone recently and ever since I can't listen to my iTunes imported playlists. I imported the playlists years ago and I was able to play them in my old phone, but ever since I started lis...
336 Views
0 replies
0 likes
Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice "Spotify se detuvo". Probé desinstalando la app y r...
Hasta hoy Spotify funcionaba correctamente en mi smartphone y al actualizarlo a la última versión comenzó a fallar. Cada vez que abro la aplicación, la pantalla no carga y me sale un cartel que dice ...
688 Views
0 replies
1 likes
the songs are still listed but no longer downloaded. What to do? thanks in advance for your help.
the songs are still listed but no longer downloaded. What to do? thanks in advance for your help.
Spotify Star
341 Views
1 replies
0 likes
Hello,Can anyone here tell me a way to remove only one song from my songs library?thanks in advance!
Hello, Can anyone here tell me a way to remove only one song from my songs library? thanks in advance!
Spotify Star
347 Views
1 replies
0 likes
Why doesn't "ok google" assistant play my music while offline when I ask it to? Seems like a pretty simple thing to program. Is this being worked on?
Why doesn't "ok google" assistant play my music while offline when I ask it to? Seems like a pretty simple thing to program. Is this being worked on?
261 Views
0 replies
0 likes
I noticed for awhile that my recently played list started making Stations out of my playlists and like Artist... I was able to remove some of them on a computer but one will not go away. I unfollowed all my Artists but it is still in my recently play...
I noticed for awhile that my recently played list started making Stations out of my playlists and like Artist... I was able to remove some of them on a computer but one will not go away. I unfo...
289 Views
0 replies
0 likes
HelloRecently I have changed my android device for a brand new one... I removed my sd card from old device and installed into the new one, after that, I've installed Spotify. So, all my offline songs were not recognized. There is a way to make it wor...
Hello Recently I have changed my android device for a brand new one... I removed my sd card from old device and installed into the new one, after that, I've installed Spotify. So, all my offline son...
279 Views
0 replies
0 likes
Hi, since last week i have a samsung gear fit 2 pro. I have a spotify premium account but when i try to do the facebook login and i write email(i have also tried the username) and password it says “login failed”. I have read other similar message but...
Hi, since last week i have a samsung gear fit 2 pro. I have a spotify premium account but when i try to do the facebook login and i write email(i have also tried the username) and password it says “l...
Casual Listener
15236 Views
9 replies
0 likes
Hey there, Trying to make a collaborative playlist with friends. I followed instructions but their is no make collaborative option where it is supposed to be. Any ideas? Attached screenshot of options menu for reference
Hey there, Trying to make a collaborative playlist with friends. I followed instructions but their is no make collaborative option where it is supposed to be. Any ideas? Attac...
Spotify Star
2242 Views
1 replies
0 likes
