Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111302 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223891 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581151 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478435 Views
577 replies
40 likes
First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify. I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon as it has played the last song. On the bottom of the playlist it ...
First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify. I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon ...
Casual Listener
3819 Views
12 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy S6Operating SystemAndroid 7 My Question or Issuehttps://youtu.be/CPh7oGjOqjI See how it plays the tracks that are in the same positions in the playlists without the filter.
Plan Premium Country Sweden Device Samsung Galaxy S6 Operating System Android 7 My Question or Issue https://youtu.be/CPh7oGjOqjI See how it plays the tracks that are in the same pos...
Community Legend
969 Views
1 replies
0 likes
I don't know if i'm the only one who thinks this is bothering, but when i select a song manually i don't want to disable shuffling the rest of the songs. I want shuffle to be the default always on unless i specify something else.
I don't know if i'm the only one who thinks this is bothering, but when i select a song manually i don't want to disable shuffling the rest of the songs. I want shuffle to be the default always on un...
Not applicable
1550 Views
5 replies
0 likes
The regular search function when browsing works and the search function within playlists seems to be working at first glance. If I search within a playlist, it will limit the songs to those that apply to the search, but if I click the shuffle button,...
The regular search function when browsing works and the search function within playlists seems to be working at first glance. If I search within a playlist, it will limit the songs to those that appl...
Newbie
1294 Views
4 replies
3 likes
PlanPremiumDevice(HTC One M8)Operating System(Android 6) My Question or Issue Hi, from version 8.4.42.722 i was unable to play on my spotify speaker (I have 3 different speakers) only chromecast working on Android TV.If i downgrade to version 8.4.39....
Plan Premium Device (HTC One M8) Operating System (Android 6) My Question or Issue Hi, from version 8.4.42.722 i was unable to play on my spotify speaker (I have 3 different sp...
Casual Listener
710 Views
1 replies
0 likes
Hi Guys, hope you all are doing great! i'm having issues with the local files, basically i cannot download them in my phone, 1 week ago i was able to add my local files to the playlist, opened the app on the phone and everything works, now i add the ...
Hi Guys, hope you all are doing great! i'm having issues with the local files, basically i cannot download them in my phone, 1 week ago i was able to add my local files to the playl...
436 Views
0 replies
0 likes
My Question or Issue Is there a way to make a playlist collaborative on the new 2018 update?
My Question or Issue Is there a way to make a playlist collaborative on the new 2018 update?
434 Views
0 replies
0 likes
Hi everyone!Been using spotify for years and never had any issues until now. However yesterday, when I searched a song on my spotify app on my android phone and selected a song, it started playing a song from the very start of my playlist. I.e. if i ...
Hi everyone! Been using spotify for years and never had any issues until now. However yesterday, when I searched a song on my spotify app on my android phone and selected a song, it started playing ...
Regular
7610 Views
37 replies
22 likes
I use Spotify (free) on a desktop, laptop and Android. I organized a large number of playlists into a series of folders (including folders imbedded into other folders). This setup still works great on my laptop and desktop. However, I no longer can s...
I use Spotify (free) on a desktop, laptop and Android. I organized a large number of playlists into a series of folders (including folders imbedded into other folders). This setup s...
Newbie
716 Views
2 replies
2 likes
PlanPremiumCountry ArgentinaDeviceSamsung Galaxy J5 2017Operating SystemAndroid Nougat My Question or Issue I tried to log in a lot of times in my account and all of them was really fail. I did the change in my password and my username but I still ha...
Plan Premium Country Argentina Device Samsung Galaxy J5 2017 Operating System Android Nougat My Question or Issue I tried to log in a lot of times in my account and all o...
449 Views
0 replies
0 likes
Offensichtlich bin ich automatisch ausgeloggt worden. Immer wenn ich mich über die App anmelden will, erscheint ein Fenster auf dem steht : " Sie sind offline, gehen sie zuerst online. Ab da geht es nicht mehr weiter.
Offensichtlich bin ich automatisch ausgeloggt worden. Immer wenn ich mich über die App anmelden will, erscheint ein Fenster auf dem steht : " Sie sind offline, gehen sie zuerst online. Ab da geht es ...
Newbie
61472 Views
6 replies
18 likes
I tried to filter my playlist with a specific artist and it doesn't work. I tried it with other playlist and it had the same result. And I also tried filtering the playlist with a different artist. This occurred in the newest update for Spotify. The ...
I tried to filter my playlist with a specific artist and it doesn't work. I tried it with other playlist and it had the same result. And I also tried filtering the playlist with a different artist. T...
Newbie
3515 Views
11 replies
5 likes
No matter what I do and how many times I select extreme quality for both streams and download the app resets to normal and auto, sometimes I don't even have to relaunch the app, it will do it in the same session. I have a family premium plan running ...
No matter what I do and how many times I select extreme quality for both streams and download the app resets to normal and auto, sometimes I don't even have to relaunch the app, it will do it in the ...
Newbie
3982 Views
7 replies
18 likes
PlanFreeCountry IrelandDevice Samsung Galaxy Core Prime My Question or Issue Since the March 2018 update, I am unable to play any of my songs from created playlist in shuffle order and instead have to play each song chronlogically. If I press the blu...
Plan Free Country Ireland Device Samsung Galaxy Core Prime My Question or Issue Since the March 2018 update, I am unable to play any of my songs from created ...
573 Views
0 replies
0 likes
PlanPremiumCountryAustriaDeviceLG G6Operating SystemAndroid 8.0App Version8.4.55.521My SetupI have a Denon AVR 1200W which is officially Spotify Connect certified.It is recognized in the Windows, MacOS and Android 6.0 Client just as usual and i can t...
Plan Premium Country Austria Device LG G6 Operating System Android 8.0 App Version 8.4.55.521 My Setup I have a Denon AVR 1200W which is officially Spotify Connect certified. It is reco...
1150 Views
0 replies
5 likes
I have a Google Pixel 2 running Android 8.1.0 and Spotify Premium. When activating and using the Equalizer function - every time a new song starts, it starts very loud for a brief moment, (like less than a half of a second) then the volume instantly ...
I have a Google Pixel 2 running Android 8.1.0 and Spotify Premium. When activating and using the Equalizer function - every time a new song starts, it starts very loud for a brief moment, (l...
Music Fan
24246 Views
6 replies
4 likes
PlanFreeCountry MexicoDeviceSamsung Galaxy PrimeOperating System My Question or Issue Mientras manejaba mi celular, he entrado a la app y al intental cambiar de canción, con la nueva interfaz, le he dado en la opción de bloquear la canción y ahora no...
Plan Free Country Mexico Device Samsung Galaxy Prime Operating System My Question or Issue Mientras manejaba mi celular, he entrado a la app y al intental ...
6894 Views
0 replies
16 likes
Hello.For something like two weeks I wasn't able to check home tab, discover tab nor radio tab. All I could do was searching and playing already saved playlists. To fix it I've tried a clean install and now app won't even start. All I get is gray scr...
Hello. For something like two weeks I wasn't able to check home tab, discover tab nor radio tab. All I could do was searching and playing already saved playlists. To fix it I've tried a clean instal...
Moderator
913 Views
1 replies
0 likes
Tenía cuenta free, funcionaba bien, e hice la prueba de premium. Al acabarse y volver a free, aparecen todas las canciones en **bleep** y no puedo escuchar ninguna. Ni de mi lista ni de ninguna parte. Que ocurre? Ya borré cachés, la app, y nada. Teng...
Tenía cuenta free, funcionaba bien, e hice la prueba de premium. Al acabarse y volver a free, aparecen todas las canciones en **bleep** y no puedo escuchar ninguna. Ni de mi lista ni de ninguna parte...
Moderator
759 Views
1 replies
0 likes
PlanPremiumCountry USADeviceLGL44VLOperating SystemAndroid 5.1.1 My Question or Issue I listen to music in my vehicle offline while driving and seem to be getting the msg "no internet connection available" quite often. At one point I thought maybe my...
Plan Premium Country USA Device LGL44VL Operating System Android 5.1.1 My Question or Issue I listen to music in my vehicle offline while driving and seem to be getting t...
578 Views
0 replies
0 likes
