Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
397147 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Here's the situation: I have all of my playlists, and I often like to search within them by using the search bar at the top (this is on Android). It shows me what I want to see, but when I click on it to start, it behaves as if I never typed anything...
Here's the situation: I have all of my playlists, and I often like to search within them by using the search bar at the top (this is on Android). It shows me what I want to see, but when I click on i...
Community Legend
401 Views
1 replies
1 likes
Okay, so I don't know how many others are having this issue as it is a sort of an amalgamation of what are actually features in a specific combination, but anyway. I have multiple devices with spotify installed. This of course allows me to control Sp...
Okay, so I don't know how many others are having this issue as it is a sort of an amalgamation of what are actually features in a specific combination, but anyway. I have multiple devices with spotif...
350 Views
0 replies
0 likes
On the Google Pixel, when I lock my phone or leave the app to use another, I can't change my music or see what's playing outside of the Spotify app. Is there a solution to this?
On the Google Pixel, when I lock my phone or leave the app to use another, I can't change my music or see what's playing outside of the Spotify app. Is there a solution to this?
459 Views
0 replies
0 likes
I have been trying out Spotify for free to see if I liked it. On Friday I decided to pay for a premium account and now the app only works on Wi-Fi, as if it didn't recognize my data connection to the internet (it keeps saying there's no connection). ...
I have been trying out Spotify for free to see if I liked it. On Friday I decided to pay for a premium account and now the app only works on Wi-Fi, as if it didn't recognize my data connection to the...
359 Views
0 replies
0 likes
Hi, I need your help because I have a problem with my Spotify account. I used to have an account that I closed, to create a new one with the same email address. The first day was okay, but since 2 weeks I can't see my profile, I don't even have the p...
Hi, I need your help because I have a problem with my Spotify account. I used to have an account that I closed, to create a new one with the same email address. The first day was okay, but since 2 we...
626 Views
0 replies
3 likes
Hey guys, first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem:I love the fact that I can add audiobooks from my PC in my spotify acc. and download it on my android to listen to it offline. Now, since 2 wee...
Hey guys, first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem: I love the fact that I can add audiobooks from my PC in my spotify acc. and downl...
Newbie
356 Views
1 replies
0 likes
I literally can't publish my own playlist, I tried to search my playlist with the phone of a friend of mine and we didn't find it... can some1 help me?I already made it public btw...
I literally can't publish my own playlist, I tried to search my playlist with the phone of a friend of mine and we didn't find it... can some1 help me? I already made it public btw...
300 Views
0 replies
0 likes
Date: 20/05/2018Brand: SamsungModel: S7Platform: Android Spotify appDescription: I have my playlist 'mijn favorieten' dowoaded so it is available offline. When I use filtering in that playlist, by pulling the screen downwards, I have noticed that the...
Date: 20/05/2018 Brand: Samsung Model: S7 Platform: Android Spotify app Description: I have my playlist 'mijn favorieten' dowoaded so it is available offline. When I use filtering in tha...
356 Views
0 replies
1 likes
Hi everyone. I have downloaded a local playlist made on my desktop to my mobile phone and everytime i try to jump to a certain part of a track, it just skips at the beginning of the song. It doesn't matter where i press on the time bar... Anyone else...
Hi everyone. I have downloaded a local playlist made on my desktop to my mobile phone and everytime i try to jump to a certain part of a track, it just skips at the beginning of the song. It d...
340 Views
0 replies
1 likes
Please add Xxxtentacion back on spotify, cuz the pregnant girl that he supposedly beat is not even pregnant and she also admitted that he did not do anything to her, and he also saved her life from overdosing on drugs, if not then you should remove t...
Please add Xxxtentacion back on spotify, cuz the pregnant girl that he supposedly beat is not even pregnant and she also admitted that he did not do anything to her, and he also saved her life from o...
420 Views
0 replies
0 likes
I have tried everything I could find on the forum, but could not get my local files to sync from my computer to my phone.My gear is:Google Pixel (original, American Version, not the 2)Mac book Pro 2017Spotify Premium StudentI have tried the following...
I have tried everything I could find on the forum, but could not get my local files to sync from my computer to my phone. My gear is: Google Pixel (original, American Version, not the 2) Mac book...
427 Views
0 replies
0 likes
As soon as the phone reception on my phone dissapears, which happens alot for me, all my downloaded music stops playing. It doesnt undownload but it just wont play anymore. as soon as my reception returns theres no problem anymore. This is very annoy...
As soon as the phone reception on my phone dissapears, which happens alot for me, all my downloaded music stops playing. It doesnt undownload but it just wont play anymore. as soon as my reception re...
502 Views
0 replies
1 likes
I've been using Spotify for a while now, but ever since about 2 weeks ago, someone has been getting into my account playing their own music while I'm trying to listen to mine. It's really frustrating because Spotify is basically unusable now for me b...
I've been using Spotify for a while now, but ever since about 2 weeks ago, someone has been getting into my account playing their own music while I'm trying to listen to mine. It's really frustrating...
500 Views
0 replies
0 likes
When listening through Bluetooth in car music constantly skips. I have downloaded all tracks to phone so phone network is not an issue. Tried unistalling app and downloaded songs again and also changed AVRCP Bluetooth version to 1.4, 1.5, and 1.6 wit...
When listening through Bluetooth in car music constantly skips. I have downloaded all tracks to phone so phone network is not an issue. Tried unistalling app and downloaded songs again and also chang...
Casual Listener
118868 Views
2 replies
2 likes
The last update is really annoying. I have had Spotify for year and listen to music all day. I like to keep shuffle on but at the same time randomly change tracks myself but now when I choose my track the shuffle disables. Need a fix or a way to perm...
The last update is really annoying. I have had Spotify for year and listen to music all day. I like to keep shuffle on but at the same time randomly change tracks myself but now when I choose my trac...
Newbie
790 Views
2 replies
1 likes
Hi, Spotify staffI love Spotify but there is some problem with mine. When I play a song, it don't have loop button or shuffle. I want to find the reason why it like that??Thanks Spotify.
Hi, Spotify staff I love Spotify but there is some problem with mine. When I play a song, it don't have loop button or shuffle. I want to find the reason why it like that?? Thanks Spotify.
393 Views
0 replies
0 likes
I know there also exists a topic on filtering problem, but I want to state that not only filtering but also sorting does not work in a proper way. It makes me sick. I built a huge playlist as a collection. I sort it by artist and it mixes up albums! ...
I know there also exists a topic on filtering problem, but I want to state that not only filtering but also sorting does not work in a proper way. It makes me sick. I built a huge playlist as a colle...
495 Views
0 replies
1 likes
Hi there, the commands for the Spotify App on Google Home seem to be broken at the moment. Everytime I try to interact with Spotify currently playing music on one of my speakers, it stops and complains about some other device playing music over the a...
Hi there, the commands for the Spotify App on Google Home seem to be broken at the moment. Everytime I try to interact with Spotify currently playing music on one of my speakers, it stops an...
482 Views
0 replies
0 likes
I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Problems started when upgrading Spotify to 3.0.0.1124. ...
I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Prob...
Newbie
81054 Views
61 replies
5 likes
Hi so i use spotify on my android and I was listening to my playlist as i usually do and then songs that aren't even on my playlist (i've never even heard of them before!) started playing?? Skipping it gave me another unknown song! Whats going on? Ed...
Hi so i use spotify on my android and I was listening to my playlist as i usually do and then songs that aren't even on my playlist (i've never even heard of them before!) started playing?? Skipping ...
Spotify Star
608 Views
1 replies
0 likes
