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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375583 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Local Files WILL NOT sync to my Pixel

I have tried everything I could find on the forum, but could not get my local files to sync from my computer to my phone.My gear is:Google Pixel (original, American Version, not the 2)Mac book Pro 2017Spotify Premium StudentI have tried the following...

Newbie

I have tried everything I could find on the forum, but could not get my local files to sync from my computer to my phone. My gear is: Google Pixel (original, American Version, not the 2) Mac book...

399 Views

0 replies

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music wont play without phone reception

As soon as the phone reception on my phone dissapears, which happens alot for me, all my downloaded music stops playing. It doesnt undownload but it just wont play anymore. as soon as my reception returns theres no problem anymore. This is very annoy...

Newbie

As soon as the phone reception on my phone dissapears, which happens alot for me, all my downloaded music stops playing. It doesnt undownload but it just wont play anymore. as soon as my reception re...

479 Views

0 replies

1 likes

  • 479 Views
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I've been hacked

I've been using Spotify for a while now, but ever since about 2 weeks ago, someone has been getting into my account playing their own music while I'm trying to listen to mine. It's really frustrating because Spotify is basically unusable now for me b...

Visitor

I've been using Spotify for a while now, but ever since about 2 weeks ago, someone has been getting into my account playing their own music while I'm trying to listen to mine. It's really frustrating...

487 Views

0 replies

0 likes

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Solved!! Bluetooth skipping in car

When listening through Bluetooth in car music constantly skips. I have downloaded all tracks to phone so phone network is not an issue. Tried unistalling app and downloaded songs again and also changed AVRCP Bluetooth version to 1.4, 1.5, and 1.6 wit...

Casual Listener

When listening through Bluetooth in car music constantly skips. I have downloaded all tracks to phone so phone network is not an issue. Tried unistalling app and downloaded songs again and also chang...

Clutchgear

Casual Listener

117928 Views

2 replies

2 likes

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Shuffle disabling when choosing tracks

The last update is really annoying. I have had Spotify for year and listen to music all day. I like to keep shuffle on but at the same time randomly change tracks myself but now when I choose my track the shuffle disables. Need a fix or a way to perm...

Casual Listener

The last update is really annoying. I have had Spotify for year and listen to music all day. I like to keep shuffle on but at the same time randomly change tracks myself but now when I choose my trac...

vorpalclaws

Newbie

739 Views

2 replies

1 likes

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My Spotify don't have radio station

Hi, Spotify staffI love Spotify but there is some problem with mine. When I play a song, it don't have loop button or shuffle. I want to find the reason why it like that??Thanks Spotify.

Newbie

Hi, Spotify staff I love Spotify but there is some problem with mine.  When I play a song, it don't have loop button or shuffle. I want to find the reason why it like that?? Thanks Spotify.

376 Views

0 replies

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Playlist Sort/Filter does not work properly

I know there also exists a topic on filtering problem, but I want to state that not only filtering but also sorting does not work in a proper way. It makes me sick. I built a huge playlist as a collection. I sort it by artist and it mixes up albums! ...

Casual Listener

I know there also exists a topic on filtering problem, but I want to state that not only filtering but also sorting does not work in a proper way. It makes me sick. I built a huge playlist as a colle...

469 Views

0 replies

1 likes

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[Google Home] In-app controls broken

Hi there, the commands for the Spotify App on Google Home seem to be broken at the moment. Everytime I try to interact with Spotify currently playing music on one of my speakers, it stops and complains about some other device playing music over the a...

Newbie

Hi there,   the commands for the Spotify App on Google Home seem to be broken at the moment. Everytime I try to interact with Spotify currently playing music on one of my speakers, it stops an...

458 Views

0 replies

0 likes

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Solved!! Can't connect through WiFi

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Problems started when upgrading Spotify to 3.0.0.1124. ...

Visitor

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Prob...

Howard2018

Newbie

80338 Views

61 replies

5 likes

No connection available
No internet connection android
Wi-Fi
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Song not in my playlist started playing?

Hi so i use spotify on my android and I was listening to my playlist as i usually do and then songs that aren't even on my playlist (i've never even heard of them before!) started playing?? Skipping it gave me another unknown song! Whats going on? Ed...

Newbie

Hi so i use spotify on my android and I was listening to my playlist as i usually do and then songs that aren't even on my playlist (i've never even heard of them before!) started playing?? Skipping ...

Maxim

Spotify Star

583 Views

1 replies

0 likes

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Spotify, why do you insist on putting horrible random music in my playlist?

Spoiler (Highlight to read) Spotify, why do you insist on putting horrible random music in my playlist? Like some random pop spanish song. Ive never once listened to or liked any music similar to this. Even Pandora has more accurate suggestions. It's...

Casual Listener

  Spotify, why do you insist on putting horrible random music in my playlist?  Like some random pop spanish song. Ive never once listened to or liked any music similar to this. Even Pan...

Maxim

Spotify Star

1602 Views

1 replies

3 likes

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Dim album art

Anyone know why the album art is so dim?  Is it like this by default?

Casual Listener

Anyone know why the album art is so dim?  Is it like this by default?

Maxim

Spotify Star

364 Views

1 replies

0 likes

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Solved!! Can't turn off lastfm scrobbling

I get notifications telling me that there's an error with my lastfm username or password, but since I don't usr lastfm anymore I try to turn it off in the settings option but it goes back on and it's getting annoying.

Casual Listener

I get notifications telling me that there's an error with my lastfm username or password, but since I don't usr lastfm anymore I try to turn it off in the settings option but it goes back on and it's...

Orama

Newbie

4273 Views

4 replies

0 likes

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Random listening which deprives every manual music change

Hi everyone, My problem is simple but pretty new (happening since 2 weeks max, maybe after a previous update or just after the update to Android 8.0). When i launch Spotify on My Moto Z, select the music i want to play, i need to select the random mo...

Casual Listener

Hi everyone,   My problem is simple but pretty new (happening since 2 weeks max, maybe after a previous update or just after the update to Android 8.0). When i launch Spotify on My Moto Z, sel...

335 Views

0 replies

0 likes

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Has Playlist Sorting Changed?

When I use Spotify (I do this on both my PC and my phone but this has only changed for my phone & I use Android) I always sort by Artist, it has always been more convinient for me personally. But when I always did that, it also sorted the individual ...

Newbie

When I use Spotify (I do this on both my PC and my phone but this has only changed for my phone & I use Android) I always sort by Artist, it has always been more convinient for me personally. But...

432 Views

0 replies

1 likes

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My account seems to have merged with some stranger's account.

Hello, my name is Diendi. I'm using Premium for Family package. I've noticed for some time now, there's one weird playlist which I've never made nor followed, on my list. It consists of songs I've never played nor searched. Weirdly, the maker of the ...

Casual Listener

Hello, my name is Diendi. I'm using Premium for Family package.   I've noticed for some time now, there's one weird playlist which I've never made nor followed, on my list. It consists of song...

Diendi

Casual Listener

591 Views

2 replies

0 likes

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Tried to redownload, but the appstore won't let me??

Okay. So I went to this website because my Spotify account kept telling me that I had no disk space or something like that, and that I needed to deselect some playlists from downloading. I didn't know how to do that, so I came here. Someone said to u...

Newbie

Okay. So I went to this website because my Spotify account kept telling me that I had no disk space or something like that, and that I needed to deselect some playlists from downloading. I didn't kno...

324 Views

0 replies

0 likes

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No option to store downloaded music on SD card. Android 7.1, formatted as internal memory.

Can not store music on SD card on my moto e4, android 7.1, 64gb Samsung card. Formatted as internal. No option in settings. On another phone running Android 5.1 I have that option. Is this because of the way the card is formatted or is it an artifact...

Newbie

Can not store music on SD card on my moto e4, android 7.1, 64gb Samsung card. Formatted as internal. No option in settings. On another phone running Android 5.1 I have that option. Is this because&nb...

547 Views

0 replies

0 likes

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Displaying album artwork on lock screen

I am using a Samsung Galaxy S8 running Nougat Version 7.0I would like to display the full album art work on my lock screen but I cannot seem to find the setting to do so anywhere. All I have is a small widget that allows for Previous track, Next trac...

Newbie

I am using a Samsung Galaxy S8 running Nougat Version 7.0 I would like to display the full album art work on my lock screen but I cannot seem to find the setting to do so anywhere. All I have is a s...

chainingday1247

Newbie

52927 Views

5 replies

5 likes

album artwork
Galaxy
galaxy s8
lock screen
spotify lock screen.
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Problemas para reproducir por Chromecast

Hola, estoy teniendo un problema. De la nada me comenzó a funcionar mal la transmision con mi Chromecast usando Spotify. El resto de aplicaciones como Youtube o Netflix funcionan sin problemas. Pero con Spotify comenzo a traerme problemas. Primero qu...

Newbie

Hola, estoy teniendo un problema. De la nada me comenzó a funcionar mal la transmision con mi Chromecast usando Spotify. El resto de aplicaciones como Youtube o Netflix funcionan sin problemas. Pero ...

Simonron

Newbie

29200 Views

10 replies

18 likes

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  • 10 replies
  • 18 likes