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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409603 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Playing single interprets inside a Playlist doesn't work

So, had anyone else have the issue that when you search for a specific artist inside of your big playlist and you try to play a song, the selected song won't start, but rather another song in the playlist. It's kinda weird to describe but every time ...

Newbie

So, had anyone else have the issue that when you search for a specific artist inside of your big playlist and you try to play a song, the selected song won't start, but rather another song in the pla...

280 Views

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play/pause feature not responding at times

so if I'm in the spotify app no problem. if I'm not, either different app or screen off google assistant says asking spotify to play song...nothing happens...also my headphones will not resume the song but will pause it. However if I double click the...

Newbie

so if I'm in the spotify app no problem. if I'm not, either different app or screen off google assistant says asking spotify to play song...nothing happens...also my headphones will not resume the so...

358 Views

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Local files won't let me play from specific points of the song

The local files on my phone (S6) won't let me play from a specific point of the song. For example, if I wanted to listen to a song from 2 minutes in, it will only restart the song and that's all I can do. I didn't think it would be much of an issue b...

Newbie

The local files on my phone (S6) won't let me play from a specific point of the song. For example, if I wanted to listen to a song from 2 minutes in, it will only restart the song and that's all I ca...

k-mmeo6x4g_kg

Regular

596 Views

2 replies

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Skipping to certain sections of local files won't work.

So this just started happening a few days ago. For all my local/files mp3 files, I've been having a problem where if I wanted to skip to a certain section of the song, it would rather just start at the beginning rather than the desired time section. ...

Regular

So this just started happening a few days ago.   For all my local/files mp3 files, I've been having a problem where if I wanted to skip to a certain section of the song, it would rather just s...

333 Views

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[ANDROID] Spotify stops play and resets to 0:00 when opening other apps ( Google Maps, Spotify)

Ive tried this on bluetooth, off bluetooth but havent been able to try it while connected to headphones but its frustrating whenever I open another app to either get directions or check a photo/take a photo and my music completely quits. Anyone have ...

Newbie

Ive tried this on bluetooth, off bluetooth but havent been able to try it while connected to  headphones but its frustrating whenever I open another app to either get directions or check a photo...

344 Views

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Shuffle function does not maintain

Hi, I have a Moto Z2. The App does not maintain the shuffle mode, when I choose another playlist or song manually. Every time I choose one of those, the shuffle function turns off.

Newbie

Hi, I have a Moto Z2.   The App does not maintain the shuffle mode, when I choose another playlist or song manually. Every time I choose one of those, the shuffle function turns off. &nb...

396 Views

0 replies

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The app doesnt work.

When i open it the whole screen gets black and stops working. Then closes itself. Its been like this since friday! Please help me!

Casual Listener

When i open it the whole screen gets black and stops working. Then closes itself. Its been like this since friday! Please help me!

Nico

Community Legend

449 Views

1 replies

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I can't run Spotify on my ibasso DX200 DAP player

I can play spotify very well and smooth on my Samsung S8+ and my Samsung tablet. I have my new DAP player ibasso DX200, I can download Spotify with APKPure app (coz DX200 cannot install play store), I can run Spotify and login well on DX200, but when...

Casual Listener

I can play spotify very well and smooth on my Samsung S8+ and my Samsung tablet. I have my new DAP player ibasso DX200, I can download Spotify with APKPure app (coz DX200 cannot install play store), ...

1913 Views

0 replies

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I keep getting Polish music in my Discover Weekly

I changed my password and have logged out of all devices, made sure it was very difficult. Yet a week on I still keep getting Polish music suggested in my Discover Weekly, I pay via Paypal and have never listened to Polish music outside of Discover W...

Casual Listener

I changed my password and have logged out of all devices, made sure it was very difficult.   Yet a week on I still keep getting Polish music suggested in my Discover Weekly, I pay via Paypal a...

brianthelion97

Casual Listener

1099 Views

3 replies

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Playlist All Messed Up

So in the last few days, the playlists on my S7 have been all kinds of weird... From albums being mixed up when filtering by artist, when searching for a specific artist/album it'll play whatever would be at the top of the list (can search for someth...

Newbie

So in the last few days, the playlists on my S7 have been all kinds of weird... From albums being mixed up when filtering by artist, when searching for a specific artist/album it'll play whatever wou...

a-_h48u7ejdzt

Newbie

927 Views

1 replies

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Spotify on an Android Emulator Login Error

Anyone can help me? Because i wanna hear some musics for my emulator but i can't sign in! It says my username or password combination is incorrect, but it was the right password and username. Any help?

Newbie

Anyone can help me? Because i wanna hear some musics for my emulator but i can't sign in! It says my username or password combination is incorrect, but it was the right password and username. Any hel...

518 Views

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Spotify Hi-Fi

Hi Spotify, I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list then Spotify please do! Can't wait for you guys to fina...

Casual Listener

Hi Spotify,   I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting ...

badbrainmagic

Casual Listener

727 Views

2 replies

1 likes

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Playlist Ignores What I Type in the Playlist Filter

Here's the situation: I have all of my playlists, and I often like to search within them by using the search bar at the top (this is on Android). It shows me what I want to see, but when I click on it to start, it behaves as if I never typed anything...

Newbie

Here's the situation: I have all of my playlists, and I often like to search within them by using the search bar at the top (this is on Android). It shows me what I want to see, but when I click on i...

jsannn

Community Legend

405 Views

1 replies

1 likes

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Spotify pausing other media

Okay, so I don't know how many others are having this issue as it is a sort of an amalgamation of what are actually features in a specific combination, but anyway. I have multiple devices with spotify installed. This of course allows me to control Sp...

Newbie

Okay, so I don't know how many others are having this issue as it is a sort of an amalgamation of what are actually features in a specific combination, but anyway. I have multiple devices with spotif...

357 Views

0 replies

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Background Use on Android

On the Google Pixel, when I lock my phone or leave the app to use another, I can't change my music or see what's playing outside of the Spotify app. Is there a solution to this?

Newbie

On the Google Pixel, when I lock my phone or leave the app to use another, I can't change my music or see what's playing outside of the Spotify app. Is there a solution to this?

464 Views

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Spotify only works on Wi-Fi

I have been trying out Spotify for free to see if I liked it. On Friday I decided to pay for a premium account and now the app only works on Wi-Fi, as if it didn't recognize my data connection to the internet (it keeps saying there's no connection). ...

Newbie

I have been trying out Spotify for free to see if I liked it. On Friday I decided to pay for a premium account and now the app only works on Wi-Fi, as if it didn't recognize my data connection to the...

363 Views

0 replies

0 likes

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Can't see my own profile

Hi, I need your help because I have a problem with my Spotify account. I used to have an account that I closed, to create a new one with the same email address. The first day was okay, but since 2 weeks I can't see my profile, I don't even have the p...

Newbie

Hi, I need your help because I have a problem with my Spotify account. I used to have an account that I closed, to create a new one with the same email address. The first day was okay, but since 2 we...

629 Views

0 replies

3 likes

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Cant skip part of an offline track

Hey guys, first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem:I love the fact that I can add audiobooks from my PC in my spotify acc. and download it on my android to listen to it offline. Now, since 2 wee...

Casual Listener

Hey guys,   first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem: I love the fact that I can add audiobooks from my PC in my spotify acc. and downl...

k4oong

Newbie

362 Views

1 replies

0 likes

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I can't publish my own playlist

I literally can't publish my own playlist, I tried to search my playlist with the phone of a friend of mine and we didn't find it... can some1 help me?I already made it public btw...

Newbie

I literally can't publish my own playlist, I tried to search my playlist with the phone of a friend of mine and we didn't find it... can some1 help me? I already made it public btw...

306 Views

0 replies

0 likes

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Offline downloaded songs not working when filtering

Date: 20/05/2018Brand: SamsungModel: S7Platform: Android Spotify appDescription: I have my playlist 'mijn favorieten' dowoaded so it is available offline. When I use filtering in that playlist, by pulling the screen downwards, I have noticed that the...

Newbie

Date: 20/05/2018 Brand: Samsung Model: S7 Platform: Android Spotify app Description:   I have my playlist 'mijn favorieten' dowoaded so it is available offline. When I use filtering in tha...

367 Views

0 replies

1 likes

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