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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118780 Views

27 replies

4 likes

  • 118780 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239596 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239596 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600491 Views

79 replies

3 likes

  • 600491 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492920 Views

581 replies

42 likes

Account
Free
  • 492920 Views
  • 581 replies
  • 42 likes

Music Stops Playing Randomly

I was looking at the forums and noticed this was an issue a few years ago, but this is my first time experiencing said issue. Spotify will randomly stop playing every few minutes, anywhere from 10-30 minutes. It will completely exit out of the app as...

Casual Listener

I was looking at the forums and noticed this was an issue a few years ago, but this is my first time experiencing said issue.   Spotify will randomly stop playing every few minutes, anywhere f...

4-_kkqtzazsl3

Newbie

2345 Views

4 replies

0 likes

  • 2345 Views
  • 4 replies
  • 0 likes

Can't download and update playlists - Android

PlanPremiumCountry BrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or Issue Estou tentando baixar músicas e seguir alguns artistas e ele simplesmente não deixa, desativa sozinho o download e o seguir. Já fiz tudo que é possível f...

Newbie

Plan Premium Country  Brazil Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue  Estou tentando baixar músicas e seguir alguns artistas e ele simple...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Automatic Shuffle OFF

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 7.0 My Question or Issue Whenever I'm listening to my playlist, and I click a song on that playlist, the Shuffle mode will be turned off, aswell as the 'repeat' but...

Newbie

Plan Premium Country The Netherlands   Device Samsung Galaxy S7 Edge Operating System Android 7.0   My Question or Issue  Whenever I'm listening to my playlist, and I click ...

ccpoo4k8-w_ej

Newbie

1250 Views

3 replies

1 likes

  • 1250 Views
  • 3 replies
  • 1 likes

Superuser Contribution ''this song is not available if you have the file on your computer you can import it''

Hey Spotify community.A quick backstory: I've had Spotify for a year before it came to my country (using VPN)and everything worked. But now, there are few tracks that are ''greyed out'' from my playlist, without the option to play it. When I click on...

Newbie

Hey Spotify community. A quick backstory: I've had Spotify for a year before it came to my country (using VPN) and everything worked. But now, there are few tracks that are ''greyed out'' from...

Julian

Moderator

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swiping left

Hello.When the screen "playlist radio based on" is up and you flick left to go to next song.Is it possible to continue playing the song and keep flicking left without it automatically starting??I like finding new music but get annoyed with flicking l...

Newbie

Hello. When the screen "playlist radio based on" is up and you flick left to go to next song. Is it possible to continue playing the song and keep flicking left without it automatically starting?? ...

Julian

Moderator

1027 Views

1 replies

0 likes

  • 1027 Views
  • 1 replies
  • 0 likes

Issue selecting songs in Playlist

PlanPremiumDeviceSamsung Galaxy 9 My Question or Issue I have two issues when it comes to selecting songs in my playlists.The first concerns shuffling, whenever I select a song in my playlist, the application turns of shuffle mode and I have to manua...

Newbie

  Plan Premium Device Samsung Galaxy 9     My Question or Issue  I have two issues when it comes to selecting songs in my playlists. The first concerns shuffling, wheneve...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cracking Sound on songs, when screen is off, samsung

Hi ! I have been experiencing a cracking noise on all my songs when the screen off on my Samsung S9+. It doesn't happen when I use the phone at the same time (screen is on)Ive already tried an clean reinstall, switching of the equaliser, downloading ...

Newbie

Hi ! I have been experiencing a cracking noise on all my songs when the screen off on my Samsung S9+. It doesn't happen when I use the phone at the same time (screen is on) Ive already t...

Julian

Moderator

1484 Views

1 replies

1 likes

Carcking
Samsung galaxy S9+
screen off
sound
  • 1484 Views
  • 1 replies
  • 1 likes

Daily mix stops after playing first batch of songs - No new songs added

First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify. I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon as it has played the last song. On the bottom of the playlist it ...

Roadie

First of all, big thanks for the Daily Mix. I think it can become an awesome feature of Spotify.   I'm playing the Daily Mix from my android phone to my PC but the playlist stops as soon ...

agdam001

Casual Listener

3831 Views

12 replies

0 likes

  • 3831 Views
  • 12 replies
  • 0 likes

Solved!! Playlist filters doesn't update which song is positioned where in playlist

PlanPremiumCountrySwedenDeviceSamsung Galaxy S6Operating SystemAndroid 7 My Question or Issuehttps://youtu.be/CPh7oGjOqjI See how it plays the tracks that are in the same positions in the playlists without the filter.

Visitor

Plan Premium Country Sweden Device Samsung Galaxy S6 Operating System Android 7   My Question or Issue https://youtu.be/CPh7oGjOqjI See how it plays the tracks that are in the same pos...

jsannn

Community Legend

977 Views

1 replies

0 likes

  • 977 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps disabling shuffle when selecting a song in a playlist

I don't know if i'm the only one who thinks this is bothering, but when i select a song manually i don't want to disable shuffling the rest of the songs. I want shuffle to be the default always on unless i specify something else.

Visitor

I don't know if i'm the only one who thinks this is bothering, but when i select a song manually i don't want to disable shuffling the rest of the songs. I want shuffle to be the default always on un...

user-removed

Not applicable

1576 Views

5 replies

0 likes

  • 1576 Views
  • 5 replies
  • 0 likes

Search function in playlist doesn't work.

The regular search function when browsing works and the search function within playlists seems to be working at first glance. If I search within a playlist, it will limit the songs to those that apply to the search, but if I click the shuffle button,...

Casual Listener

The regular search function when browsing works and the search function within playlists seems to be working at first glance. If I search within a playlist, it will limit the songs to those that appl...

jb_8-jl8dih8s

Newbie

1328 Views

4 replies

3 likes

  • 1328 Views
  • 4 replies
  • 3 likes

Solved!! Spotify Connect not show speakers

PlanPremiumDevice(HTC One M8)Operating System(Android 6) My Question or Issue Hi, from version 8.4.42.722 i was unable to play on my spotify speaker (I have 3 different speakers) only chromecast working on Android TV.If i downgrade to version 8.4.39....

Casual Listener

Plan Premium Device (HTC One M8) Operating System (Android 6)   My Question or Issue   Hi, from version 8.4.42.722 i was unable to play on my spotify speaker (I have 3 different sp...

Adamnickster

Casual Listener

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Can't synchronize local files with Android

Hi Guys, hope you all are doing great! i'm having issues with the local files, basically i cannot download them in my phone, 1 week ago i was able to add my local files to the playlist, opened the app on the phone and everything works, now i add the ...

Visitor

Hi Guys,   hope you all are doing great!   i'm having issues with the local files, basically i cannot download them in my phone, 1 week ago i was able to add my local files to the playl...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Playlists

My Question or Issue Is there a way to make a playlist collaborative on the new 2018 update?

Newbie

My Question or Issue  Is there a way to make a playlist collaborative on the new 2018 update?

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Wrong song playing when i search for songs in my downloaded playlist

Hi everyone!Been using spotify for years and never had any issues until now. However yesterday, when I searched a song on my spotify app on my android phone and selected a song, it started playing a song from the very start of my playlist. I.e. if i ...

Newbie

Hi everyone! Been using spotify for years and never had any issues until now. However yesterday, when I searched a song on my spotify app on my android phone and selected a song, it started playing ...

mike74

Regular

7658 Views

37 replies

22 likes

  • 7658 Views
  • 37 replies
  • 22 likes

Folders no longer shown on Android

I use Spotify (free) on a desktop, laptop and Android. I organized a large number of playlists into a series of folders (including folders imbedded into other folders). This setup still works great on my laptop and desktop. However, I no longer can s...

Newbie

I use Spotify (free) on a desktop,  laptop and Android.  I organized a large number of playlists into a series of folders (including folders imbedded into other folders).  This setup s...

Vox_zone57

Newbie

739 Views

2 replies

2 likes

  • 739 Views
  • 2 replies
  • 2 likes

I cant log in

PlanPremiumCountry ArgentinaDeviceSamsung Galaxy J5 2017Operating SystemAndroid Nougat My Question or Issue I tried to log in a lot of times in my account and all of them was really fail. I did the change in my password and my username but I still ha...

Casual Listener

Plan Premium Country  Argentina Device Samsung Galaxy J5 2017 Operating System Android Nougat   My Question or Issue  I tried to log in a lot of times in my account and all o...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Anmeldung über App nicht möglich

Offensichtlich bin ich automatisch ausgeloggt worden. Immer wenn ich mich über die App anmelden will, erscheint ein Fenster auf dem steht : " Sie sind offline, gehen sie zuerst online. Ab da geht es nicht mehr weiter.

Newbie

Offensichtlich bin ich automatisch ausgeloggt worden. Immer wenn ich mich über die App anmelden will, erscheint ein Fenster auf dem steht : " Sie sind offline, gehen sie zuerst online. Ab da geht es ...

_2-7vwx7jy5so

Newbie

61499 Views

6 replies

18 likes

  • 61499 Views
  • 6 replies
  • 18 likes

Filter won't work properly

I tried to filter my playlist with a specific artist and it doesn't work. I tried it with other playlist and it had the same result. And I also tried filtering the playlist with a different artist. This occurred in the newest update for Spotify. The ...

Newbie

I tried to filter my playlist with a specific artist and it doesn't work. I tried it with other playlist and it had the same result. And I also tried filtering the playlist with a different artist. T...

ThisIsRapha

Newbie

3562 Views

11 replies

5 likes

  • 3562 Views
  • 11 replies
  • 5 likes

Audio quality keeps resetting

No matter what I do and how many times I select extreme quality for both streams and download the app resets to normal and auto, sometimes I don't even have to relaunch the app, it will do it in the same session. I have a family premium plan running ...

Newbie

No matter what I do and how many times I select extreme quality for both streams and download the app resets to normal and auto, sometimes I don't even have to relaunch the app, it will do it in the ...

_tbeq-wsvmb5t

Newbie

4038 Views

7 replies

18 likes

  • 4038 Views
  • 7 replies
  • 18 likes