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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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One track at a time!

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for some reason. This means I can't listen to my tunes ...

Regular

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for ...

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Android
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Can I use my own music (on sd card) to play on Spotify?

In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify?

Newbie

In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify? 

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When will Spotify make their data on Android removable/deletable?

I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data."If Spotify does not fix their problems, I will stop paying them. Period.

Casual Listener

I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data." If Spotify does not fix their problems, I w...

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Auto play on Android Auto

When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to the same car via usb and android auto. Every time I u...

Casual Listener

When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to th...

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deleted playlists on both my android devices as well as all downloaded music gone

so when looking at both my phone devices today my playlists have all gone and been replaced with an random playlist containing 5 songs I have never heard of. As well as this both devices have been wiped of all the downloaded songs. When logging onto ...

Newbie

so when looking at both my phone devices today my playlists have all gone and been replaced with an random playlist containing 5 songs I have never heard of. As well as this both devices have been wi...

MattSuda

Spotify Star

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PODCAST channels are missing

Hi all,I couldn't find a better plase to submit my quesstion so I hope you all bare with me I am moving from other podcast app to spotify but it seems that some of them are not available here... why? any way to update?Thanks,

Visitor

Hi all, I couldn't find a better plase to submit my quesstion so I hope you all bare with me 🙂 I am moving from other podcast app to spotify but it seems that some of them are not available h...

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Android connessione offline

L'applicazione ha fatto il log out dall'account dopo un aggiornamento automatico, mentre era impostata sulla modalità offline. Ora quando cerco di fare l'accesso (sia usando facebook che con l'accesso tramite username), dopo aver inserito i dati mi c...

Newbie

L'applicazione ha fatto il log out dall'account dopo un aggiornamento automatico, mentre era impostata sulla modalità offline. Ora quando cerco di fare l'accesso (sia usando facebook che con l'access...

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BUG: Screen does not refresh properly

This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view. I have tried turning the app on and off but this ...

Roadie

This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view...

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Randomly played songs

I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even played?

Newbie

I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even playe...

277 Views

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Pause, and STAY paused

Hello,Can you please fix Spotify's player to allow for it to stay on pause while the user skips songs? Right now, when I pause a song and skip to the next track, Spotify starts playing that next song. The problem is that if I want to cue up the next ...

Newbie

Hello, Can you please fix Spotify's player to allow for it to stay on pause while the user skips songs? Right now, when I pause a song and skip to the next track, Spotify starts playing that next so...

ScottL25

Visitor

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Lost all downloaded songs

I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any other accounts, this is the only one I use. Also, the m...

Newbie

I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any othe...

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Not all podcast episodes displayed

Hi there, I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as episode 34 on the android app. I have tried sorting it by date ...

Newbie

Hi there,   I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as epi...

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Comunidad Spotify premium

Hola, tengo usuario premium hace varios meses , y hace aproximadamente una semana no puedo usar los servicios de Spotify premium (continuó pagando) , ya probe instalando y desinstalando la app pero me sigue sin funcionar Spotify premium , me podrían ...

Newbie

Hola, tengo usuario premium hace varios meses , y hace aproximadamente una semana no puedo usar los servicios de Spotify premium (continuó pagando) , ya probe instalando y desinstalando la app pero m...

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Solved!! Siri

Como posso usar a Siri para tocar músicas no Spotify ?

Casual Listener

Como posso usar a Siri para tocar músicas no Spotify ?

Bittencourt

Spotify Star

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音樂類型問題

我知道Spotify擁有手機、電腦切換/操控功能,你可以在你電腦開啟的時候使用手機操控Spotify,但這當中有問題,假如你的一個"播放清單a"內有5首英文歌、5首中文歌、5首日文歌,那當你正在使用電腦播放/操作時一切都是正常的,有中文有英文日文歌,但當你電腦播放到一半換使用手機操控且"重新"再按一次"播放清單a"的隨機播放且"使用電腦播放"時就會造成一個問題了,就是spotify只會撥放一種語言的歌曲,如它只會撥放5首英文就沒了,而當我在切回電腦操控時一切又正常了,每首歌以相同的機率去撥放。 ...

Newbie

我知道Spotify擁有手機、電腦切換/操控功能,你可以在你電腦開啟的時候使用手機操控Spotify,但這當中有問題,假如你的一個"播放清單a"內有5首英文歌、5首中文歌、5首日文歌,那當你正在使用電腦播放/操作時一切都是正常的,有中文有英文日文歌,但當你電腦播放到一半換使用手機操控且"重新"再按一次"播放清單a"的隨機播放且"使用電腦播放"時就會造成一個問題了,就是spotify只會撥放一種語...

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Does Spotify play the downloaded song while I'm online to save my cellular data?

I'm not sure if Spotify streams a song again although it's already downloaded, just to save my cellular data 'cause it seems to use my internet instead of the downloaded version. So is that right or is it an issue? If not, it would be a good idea for...

Newbie

I'm not sure if Spotify streams a song again although it's already downloaded, just to save my cellular data 'cause it seems to use my internet instead of the downloaded version. So is that right or ...

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Can't control the app from notifications or lock screen

I'm on the latest Android 7.0 update as of 22.04.18 but this is an ongoing issue for many months.I can't skip, play, pause, or control volume unless I'm in the app. The player shows on my home screen and notifications but the buttons dont do anything...

Newbie

I'm on the latest Android 7.0 update as of 22.04.18 but this is an ongoing issue for many months. I can't skip, play, pause, or control volume unless I'm in the app. The player shows on my home scre...

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me descuentan dos veces en mis mensualidades ya llevo 3 que puedo hacer?

Me están descontando doble en mis mensualidades de plan familiar Ya llevo tres pagos igual Que puedo hacer para que los reembolsen y lo dejen de hacer ?

Newbie

Me están descontando doble en mis mensualidades de plan familiar  Ya llevo tres pagos igual  Que puedo hacer para que los reembolsen y lo dejen de hacer ?  

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Preview songs to put in the "favorite track"

The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite track" for me. Though I was in a hurry and could n...

Newbie

The first time I entered the "favorite track" a window popped on my android and it had a preview of songs and I could either like or click next and that way I could have a bigger and better "favorite...

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PlayFi devices not showing up on connect

I am having a similar problem. I have a Polk omni system, they have been working great until about 2 weeks ago. I have tried resetting everything up, checked for updates for my speakers, uninstalled the Spotify app, cleared cache, but spotify doesn't...

Casual Listener

I am having a similar problem.   I have a Polk omni system, they have been working great until about 2 weeks ago.    I have tried resetting everything up, checked for updates fo...

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