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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387192 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

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When clicking on a song in a playlist it plays a different song on the playlist

When i click on a song in a playlist it plays a different song on the playlist, this only happens on Android and has only started to happen this the latest update

Casual Listener

When i click on a song in a playlist it plays a different song on the playlist, this only happens on Android and has only started to happen this the latest update

SeanRyan

Casual Listener

801 Views

3 replies

4 likes

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Playlist problem.

i choose an artist and it plays from the top of the list not the artist. PISSING ME OFF. I ALREADY UNINSTALLED AND REINSTALLED. SAME PROBLEM

Casual Listener

i choose an artist and it plays from the top of the list not the artist. PISSING ME OFF. I ALREADY UNINSTALLED AND REINSTALLED. SAME PROBLEM

258 Views

0 replies

0 likes

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Downloading Playlist - stuck at the last song

So everytime I download an album or playlist, it would show as "Downloaded" on the app, but the notification would be stuck on "Downloading" at varying percentages. I have tried reinstalling, and redownloading but the notficiation is always there. So...

Newbie

So everytime I download an album or playlist, it would show as "Downloaded" on the app, but the notification would be stuck  on "Downloading" at varying percentages. I have tried reinstalling, a...

456 Views

0 replies

0 likes

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Stop play Musik

The App stop play music after ~2minutes when im out of the App pls help me

Newbie

The App stop play music after ~2minutes when im out of the App pls help me 

427 Views

0 replies

0 likes

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Music downloading to SD card, yet still taking up internal storage space (Galaxy S7/Nougat).

Greetings, Hello, I've been using a Galaxy S7 with Spotify for a few months now. I've never been able to get my music to save to the micro SD card. Last night I upgraded to Nougat 7.0. I did a complete device wipe with the new update and was hoping t...

Regular

Greetings,   Hello,    I've been using a Galaxy S7 with Spotify for a few months now. I've never been able to get my music to save to the micro SD card. Last night I upgraded to No...

emilyxo

Regular

11620 Views

24 replies

0 likes

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Premium account

I've received a payment confirmation by email days ago, but my premium account was not released yet ...

Newbie

I've received a payment confirmation by email days ago, but my premium account was not released yet ...   

259 Views

0 replies

0 likes

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Spotify continually restarts playing in my car

On WIFI spotify continually starts playing after I turn on the engine, hang up a call or make a call, or sometimes for no reason. It mostly happens in my car but sometimes also just randomly out of my car, in these occasions my only options are throw...

Newbie

On WIFI spotify continually starts playing after I turn on the engine, hang up a call or make a call, or sometimes for no reason. It mostly happens in my car but sometimes also just randomly out of m...

484 Views

0 replies

1 likes

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Searching in playlist does not work

Because I have a large playlist, I use the search in playlist to search for songs. Since 2/3 days the search does not work anymore. If I search a song and I click on it, my Spotify does not play this song but just the first song in my overall playlis...

Newbie

Because I have a large playlist, I use the search in playlist to search for songs. Since 2/3 days the search does not work anymore. If I search a song and I click on it, my Spotify does not play this...

709 Views

0 replies

9 likes

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Video On Android

When connected to a internet that have an ip address from Puerto Rico the videos doe snot play I have premium it does not makes sense. Are you bloking Puerto Rico? We are the same as the US.

Regular

When connected to a internet that have an ip address from Puerto Rico the videos doe snot play I have premium it does not makes sense. Are you bloking Puerto Rico? We are the same as the US.

273 Views

0 replies

0 likes

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spotify modo aleatório desativando sozinho

meu spotify está com um bug que quando ativo o modo aleatório e escolho outra música, o aleatório desativa sozinhoalém disso, o nome das minhas playlists estão bugadas também, como por exemplo, ao invés de estar apenas escrito "punk" estra escrito "p...

Newbie

meu spotify está com um bug que quando ativo o modo aleatório e escolho outra música, o aleatório desativa sozinho além disso, o nome das minhas playlists estão bugadas também, como por exemplo, ao ...

826 Views

0 replies

5 likes

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Way to prevent duplicates in playlists.

Hi, When i click on a song in a playlist it plays a different song on the playlist, this has only happens on Android and has only been applied since the latest update of Spotify

Casual Listener

Hi, When i click on a song in a playlist it plays a different song on the playlist, this has only happens on Android and has only been applied since the latest update of Spotify

303 Views

0 replies

0 likes

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No recibo las notificaciones de los nuevos lanzamientos

Esto me ocurre ya desde hace un año. Al final me he decidido comentarlo, por saber si hay alguna solución ya que en la aplicación tengo activadas las notificaciones y nunca recibo, de vez en cuando de algunos artistas que sigo, pero muy poco. Recuerd...

Visitor

Esto me ocurre ya desde hace un año. Al final me he decidido comentarlo, por saber si hay alguna solución ya que en la aplicación tengo activadas las notificaciones y nunca recibo, de vez en cuando d...

user-removed

Not applicable

3162 Views

4 replies

7 likes

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Ho un problema

Ciao il mio problema e che ho messo delle musiche che avevo ne cellulare e le ho messe nella mia playlist il problema e che non posso andare avanti di minuti con la canzone prima lo potevo fare ora no pls help

Newbie

Ciao il mio problema e che ho messo delle musiche che avevo ne cellulare e le ho messe nella mia playlist il problema e che non posso andare avanti di minuti con la canzone prima lo potevo fare ora n...

295 Views

0 replies

0 likes

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Playlist problem

Hey so when i ues the filter on my phone to listen to a song in my playlist i tap that song and a nother song start playing it's like its is not search and help would me lovely

Newbie

Hey so when i ues the filter on my phone to listen to a song in my playlist i tap that song and a nother song start playing it's like its is not search and help would me lovely

261 Views

0 replies

1 likes

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  • 1 likes

It's not working

After the last update the app it's not working anymore, i select a music (when i put offline mode) and the app close, or the music don't start, and i try to change the music but any of them work anymore.

Newbie

After the last update the app it's not working anymore, i select a music (when i put offline mode) and the app close, or the music don't start, and i try to change the music but any of them work anym...

248 Views

0 replies

0 likes

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Spotify changing playlists on it's own

Sometimes when i'm listening spotify for a long time it juts changes the playlist itself For example i listen to Artist X's playlist but suddenly spotify starts playing artist Y's song.Is that supposed to happen? And what's more annoying is the fact ...

Casual Listener

Sometimes when i'm listening spotify for a long time it juts changes the playlist itself   For example i listen to Artist X's playlist but suddenly spotify starts playing artist Y's song. Is ...

Tuuki

Casual Listener

488 Views

2 replies

0 likes

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Downloading

I've recently got premium and on my Android there doesn't seem to be an option to download songs like what it used to. It has to be a newer version but I'm iPad it is still the same and works perfectly fine.

Newbie

I've recently got premium and on my Android there doesn't seem to be an option to download songs like what it used to. It has to be a newer version but I'm iPad it is still the same and works perfect...

Joe

Community Legend

397 Views

1 replies

0 likes

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Searching for a Specific Artists/Tracks Problem

When I use the spotify search function within the playlist and I go to say look up say Oliver Tree and I choose one of the songs it plays the songs that are at the top of the actual playlist. So when I press a song in a sense it plays whats underneat...

Newbie

When I use the spotify search function within the playlist and I go to say look up say Oliver Tree and I choose one of the songs it plays the songs that are at the top of the actual playlist. So when...

343 Views

0 replies

4 likes

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Android update problems

I have the free version of Spotify. I just updated Spotify on my Android device LG G6. I got back on Spotify this morning and can't find all the music and playlist I have made and saved. I do not like the new update. There is no songs button at the t...

Newbie

I have the free version of Spotify. I just updated Spotify on my Android device LG G6. I got back on Spotify this morning and can't find all the music and playlist I have made and saved. I do not lik...

Joe

Community Legend

755 Views

1 replies

0 likes

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