Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14675 Views
  • 54 replies
  • 17 likes
  • 14675 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864548 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864548 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23308 Views
  • 3 replies
  • 0 likes
  • 23308 Views
  • 3 replies
  • 0 likes

Superuser Contribution New android app - Radio?

Soooo... With the new app... Where are my artist radios? And where is the artist information/history/about?And for god's sake, wheres the search within a playlist, so I can verify if I already added a song?

  • Roadie
  • Soooo... With the new app...   Where are my artist radios?  And where is the artist information/history/about? And for god's sake, wheres the search within a playlist, so I can verify i...
  • user-removed
  • Not applicable
  • 1508 Views
  • 5 replies
  • 1 likes
  • 1508 Views
  • 5 replies
  • 1 likes

playlist wont play in shuffle and sudden UI change

Ever since i logged out then logged back in to a new account, the UI suddenly changed and now i cant play my playlsit in shuffle anymore, even when i select "shuffle play". so everytime i listen to the playlist i have to listen to the first few songs...

  • Visitor
  • Ever since i logged out then logged back in to a new account, the UI suddenly changed and now i cant play my playlsit in shuffle anymore, even when i select "shuffle play". so everytime i listen to t...
  • neoprodigy
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

I want to use Spotify like Pandora?

Let me explain: I'm not a huge fan of playlists per say, the type where you put all your favorite songs , maybe shuffle the list and then play all of thoise? I like being surprised with variety. I want to be able to indicate I like certain songs/ ban...

  • Newbie
  • Let me explain:   I'm not a huge fan of playlists per say, the type where you put all your favorite songs , maybe shuffle the list and then play all of thoise? I like being surprised with vari...
  • 354 Views
  • 0 replies
  • 0 likes
  • 354 Views
  • 0 replies
  • 0 likes

No eq?

Hi all, for some reason I haven't been able to find my eq settings on my android, it was there previously, has it been removed or is this some kind of bug? Thanks

  • Casual Listener
  • Hi all, for some reason I haven't been able to find my eq settings on my android, it was there previously, has it been removed or is this some kind of bug?  Thanks
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Premium ADs

Dear Spotify!The Premium tier specifies NO ADS. This runs OK on all device classes (web, desktop, win10, speaker) except Android, where I, a long-time Spotify Premium user are regularly greeted with difficult-to dismiss, intrusive, full-screen ads.Wh...

  • Regular
  • Dear Spotify! The Premium tier specifies NO ADS. This runs OK on all device classes (web, desktop, win10, speaker) except Android, where I, a long-time Spotify Premium user are regularly greeted w...
  • 212 Views
  • 0 replies
  • 0 likes
  • 212 Views
  • 0 replies
  • 0 likes

Android login experience

Dear Spotify!The Android login experience is terrible, and may cause epilepsy attacks in people affected by flashing lights. Whenever you log in on an android phone with an existing Spotify (not adbook) account, the log in screen has a quickly vibrat...

  • Regular
  • Dear Spotify! The Android login experience is terrible, and may cause epilepsy attacks in people affected by flashing lights.   Whenever you log in on an android phone with an existing Spot...
  • csillaggyujto
  • Regular
  • 502 Views
  • 2 replies
  • 0 likes
  • 502 Views
  • 2 replies
  • 0 likes

Song Changing Randomly after Disconnecting from Android Auto

Ever since I've connected my phone to my car using Android auto, I've had a recurring, very specific problem. Whenever I use google to search a song on Spotify (basically not a song from one of my playlists), Spotify seems to remember that song very ...

  • Newbie
  • Ever since I've connected my phone to my car using Android auto, I've had a recurring, very specific problem. Whenever I use google to search a song on Spotify (basically not a song from one of my pl...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Couldn't set Spotify as music provider for Google assistant

Hi guys! So basically I am trying to set Spotify as the default music provider for Google assistant, but the option doesn't exist on the music menu. Check the attached screenshot for you to know what I am talking about. Any trick I could use or did I...

  • Newbie
  • Hi guys! So basically I am trying to set Spotify as the default music provider for Google assistant, but the option doesn't exist on the music menu. Check the attached screenshot for you to know what...
  • 344 Views
  • 0 replies
  • 1 likes
  • 344 Views
  • 0 replies
  • 1 likes

Solved!! Android

How am i able to change the colours/theme of my spotify on my phone (samsumg s6) i know its possible as ive seen people who have been able to do it in the past. Can anyone help me out?

  • Newbie
  • How am i able to change the colours/theme of my spotify on my phone (samsumg s6) i know its possible as ive seen people who have been able to do it in the past. Can anyone help me out?
  • nahum1980
  • Newbie
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

Default Playlist Name

Hello, To keep track of albums i want to listen to, i usually create a playlist for each album. This used to work great, because when adding a whole album to a new playlist the default name would be 'Artist - Album'.After the latest update however, t...

  • Regular
  • Hello,    To keep track of albums i want to listen to, i usually create a playlist for each album. This used to work great, because when adding a whole album to a new playlist the default...
  • LaBeteNoire
  • Casual Listener
  • 4063 Views
  • 11 replies
  • 40 likes
  • Android
  • 4063 Views
  • 11 replies
  • 40 likes

Why is a playlist grayed out but i cant even view the artist?

So i want to listen to songs on other playlists. I go to it and literally all the songs are blacked out. The thing is though, on other playlists some of the songs work. Do I just need to search the song manually? With unavailable songs i can still se...

  • Casual Listener
  • So i want to listen to songs on other playlists. I go to it and literally all the songs are blacked out. The thing is though, on other playlists some of the songs work. Do I just need to search the s...
  • yeetBTS
  • Casual Listener
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Bring back autofill of Playlist Name when Saving an Album

In prior versions, whenever you wanted to save an album as a Playlist, when you selected Create New Playlist, the information from the Album was already populated in the Playlist Name field. After a recent update, this very convienient option stopped...

  • Regular
  • In prior versions, whenever you wanted to save an album as a Playlist, when you selected Create New Playlist, the information from the Album was already populated in the Playlist Name field.  Af...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Pictures not loading

I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfect as possible. If you don't solve this problem I wi...

  • Newbie
  • I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfec...
  • Dynnosowet
  • Newbie
  • 1936 Views
  • 5 replies
  • 2 likes
  • 1936 Views
  • 5 replies
  • 2 likes

Stutter first second of the song (on and off line) With video

I used spotify for a while now on my Iphone without any problems. But recently I switched to android. I am using a one plus one with android version 6.0.1 and Cyanogen 13.1.2-ZNH2KAS3P0-bacon. Spotify version 6.9.0.1212 armV7. I installed spotify, an...

  • Music Fan
  • I used spotify for a while now on my Iphone without any problems. But recently I switched to android. I am using a one plus one with android version 6.0.1 and Cyanogen 13.1.2-ZNH2KAS3P0-bacon. Spotif...
  • cyberpunk47
  • Newbie
  • 3290 Views
  • 5 replies
  • 1 likes
  • 3290 Views
  • 5 replies
  • 1 likes

Spotify Premium offline - crashes when try adding songs to queue

Hello, Since a few weeks I've got the following problem: Whenever I'm in offline mode and try to add a song to another Playlist or to the queue, Spotify crashes and I have to restart. However this doesn't happen when I go online. Anyone knows how I c...

  • Newbie
  • Hello,  Since a few weeks I've got the following problem:   Whenever I'm in offline mode and try to add a song to another Playlist or to the queue, Spotify crashes and I have to restart....
  • amlana
  • Newbie
  • 563 Views
  • 2 replies
  • 2 likes
  • 563 Views
  • 2 replies
  • 2 likes

Can I please go back to the old UI?

I made a second Spotify account and logged into it on my Android app and suddenly the app was completely different with a new UI. I read online that it's for new accounts so when I logged back into my 4 year old original account on my app, I expected...

  • Casual Listener
  • I made a second Spotify account and logged into it on my Android app and suddenly the app was completely different with a new UI. I read online that it's for new accounts so when I logged back into m...
  • 2067 Views
  • 0 replies
  • 21 likes
  • 2067 Views
  • 0 replies
  • 21 likes

Spotify don't start anymore for 1 week on android 4.0.3 release 5a on sony tablet s

Config : android 4.0.3 release 5a on sony tablet sSpotify works with no problem since a while. For 1 week, Spotify don't start anymore.I tried to follow advices on this topic without success :- reinstall- purge data- reinstall from scratch tablet- ch...

  • Newbie
  • Config : android 4.0.3 release 5a on sony tablet s Spotify works with no problem since a while. For 1 week, Spotify don't start anymore. I tried to follow advices on this topic without success : -...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

background noise on Pioneer 300r

lastest version on Pioneer 300r android ver.5.1.1 has background nosie. Clear to hear while changing new song.Only problem on spotify, joox ,etc no.please help.

  • Newbie
  • lastest version on Pioneer 300r android ver.5.1.1 has background nosie.  Clear to hear while changing new song. Only problem on spotify, joox ,etc no. please help.
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

How to select 2 or playlist for playing?

Hi,Anybosy knows if there is a way for selecting 2 o playlists and reproduce the songs of both playlists? Please don't tell me that I need to create a new one with merge. Thanks.

  • Casual Listener
  • Hi, Anybosy knows if there is a way for selecting 2 o playlists and reproduce the songs of both playlists? Please don't tell me that I need to create a new one with merge.   Thanks.
  • sebasdiazt
  • Casual Listener
  • 409 Views
  • 1 replies
  • 0 likes
  • merge
    merge 2 tracks as one
    Play
  • 409 Views
  • 1 replies
  • 0 likes