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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118781 Views

27 replies

4 likes

  • 118781 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239604 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239604 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600492 Views

79 replies

3 likes

  • 600492 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492926 Views

581 replies

42 likes

Account
Free
  • 492926 Views
  • 581 replies
  • 42 likes

Shuffle play

PlanFreeCountry IrelandDevice Samsung Galaxy Core Prime My Question or Issue Since the March 2018 update, I am unable to play any of my songs from created playlist in shuffle order and instead have to play each song chronlogically. If I press the blu...

Newbie

  Plan Free Country  Ireland Device   Samsung Galaxy Core Prime  My Question or Issue  Since the March 2018 update, I am unable to play any of my songs from created ...

586 Views

0 replies

0 likes

  • 586 Views
  • 0 replies
  • 0 likes

App doesn't see Spotify Connect device in network on Android 7/8

PlanPremiumCountryAustriaDeviceLG G6Operating SystemAndroid 8.0App Version8.4.55.521My SetupI have a Denon AVR 1200W which is officially Spotify Connect certified.It is recognized in the Windows, MacOS and Android 6.0 Client just as usual and i can t...

Newbie

Plan Premium Country Austria Device LG G6 Operating System Android 8.0 App Version 8.4.55.521 My Setup I have a Denon AVR 1200W which is officially Spotify Connect certified. It is reco...

1155 Views

0 replies

5 likes

  • 1155 Views
  • 0 replies
  • 5 likes

Solved!! Equalizer glitch - loud to soft!

I have a Google Pixel 2 running Android 8.1.0 and Spotify Premium. When activating and using the Equalizer function - every time a new song starts, it starts very loud for a brief moment, (like less than a half of a second) then the volume instantly ...

Casual Listener

I have a Google Pixel 2 running Android 8.1.0 and Spotify Premium.   When activating and using the Equalizer function - every time a new song starts, it starts very loud for a brief moment, (l...

CCRDad

Music Fan

24381 Views

6 replies

4 likes

  • 24381 Views
  • 6 replies
  • 4 likes

como revertir una canción bloqueada?

PlanFreeCountry MexicoDeviceSamsung Galaxy PrimeOperating System My Question or Issue Mientras manejaba mi celular, he entrado a la app y al intental cambiar de canción, con la nueva interfaz, le he dado en la opción de bloquear la canción y ahora no...

Newbie

  Plan Free Country  Mexico Device Samsung Galaxy Prime Operating System     My Question or Issue  Mientras manejaba mi celular, he entrado a la app y al intental ...

6907 Views

0 replies

16 likes

  • 6907 Views
  • 0 replies
  • 16 likes

Superuser Contribution Can't open app after clean install

Hello.For something like two weeks I wasn't able to check home tab, discover tab nor radio tab. All I could do was searching and playing already saved playlists. To fix it I've tried a clean install and now app won't even start. All I get is gray scr...

Newbie

Hello. For something like two weeks I wasn't able to check home tab, discover tab nor radio tab. All I could do was searching and playing already saved playlists. To fix it I've tried a clean instal...

Julian

Moderator

929 Views

1 replies

0 likes

  • 929 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo reproducir ninguna cancion

Tenía cuenta free, funcionaba bien, e hice la prueba de premium. Al acabarse y volver a free, aparecen todas las canciones en **bleep** y no puedo escuchar ninguna. Ni de mi lista ni de ninguna parte. Que ocurre? Ya borré cachés, la app, y nada. Teng...

Newbie

Tenía cuenta free, funcionaba bien, e hice la prueba de premium. Al acabarse y volver a free, aparecen todas las canciones en **bleep** y no puedo escuchar ninguna. Ni de mi lista ni de ninguna parte...

Julian

Moderator

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

"no internet connection available"

PlanPremiumCountry USADeviceLGL44VLOperating SystemAndroid 5.1.1 My Question or Issue I listen to music in my vehicle offline while driving and seem to be getting the msg "no internet connection available" quite often. At one point I thought maybe my...

Newbie

Plan Premium Country  USA Device LGL44VL Operating System Android 5.1.1   My Question or Issue  I listen to music in my vehicle offline while driving and seem to be getting t...

583 Views

0 replies

0 likes

  • 583 Views
  • 0 replies
  • 0 likes

Behind The Lyrics

With the new update I dont know how to put on behind the lyrics.

Newbie

With the new update I dont know how to put on behind the lyrics.

suzisunshine

Regular

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Can't choose and specific song.

Since a few weeks, i can't choose and specific songs for my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i want to hear. Can anyone help me?PleaseMy account it's...

Casual Listener

Since a few weeks, i can't choose and specific songs for my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i wan...

suzisunshine

Regular

1224 Views

1 replies

1 likes

  • 1224 Views
  • 1 replies
  • 1 likes

Can't use the filter button

Since a few weeks, i can't choose and specific songs from my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i want to hear. Can anyone help me?PleaseMy account it'...

Casual Listener

Since a few weeks, i can't choose and specific songs from my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i wa...

jsannn

Community Legend

886 Views

1 replies

1 likes

  • 886 Views
  • 1 replies
  • 1 likes

Solved!! Problemas al filtrar canciones

Hola, bueno mi problema es que cuando filtro canciones en una playlist y quiero reproducir alguna, se reproduce otra distinta.Por ejemplo si tengo la playlist ordenada alfabéticamente, y pongo alguna palabra para filtrar, aparecen las canciones con d...

Newbie

Hola, bueno mi problema es que cuando filtro canciones en una playlist y quiero reproducir alguna, se reproduce otra distinta. Por ejemplo si tengo la playlist ordenada alfabéticamente, y pongo algu...

user-removed

Not applicable

5354 Views

11 replies

8 likes

  • 5354 Views
  • 11 replies
  • 8 likes

Spotify App update 2018

The new spotify layout is awful, confusing and hard to use. I can't view like anything, and things I can see, like artists and albums in my library, are in seemingly random order, so if I want to listen to an artist I have to scroll through the whole...

Newbie

The new spotify layout is awful, confusing and hard to use. I can't view like anything, and things I can see, like artists and albums in my library, are in seemingly random order, so if I want to lis...

-q_gqkp242ul

Newbie

1138 Views

2 replies

4 likes

  • 1138 Views
  • 2 replies
  • 4 likes

Offline shuffle

I have downloaded a playlist on my android tablet. When I select shuffle all it does shuffle the songs from the playlist, but when it reaches the last song of the queue returns from start and plays the same songs in the order they were after the shuf...

Casual Listener

I have downloaded a playlist on my android tablet. When I select shuffle all it does shuffle the songs from the playlist, but when it reaches the last song of the queue returns from start and plays t...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

Local Music on Android App

PlanPremiumCountry New ZealandDeviceSamsung Galaxy 8Operating SystemAndroid 8.0 My Question or IssueI have recently switched from Apple Music and am wanting to listen to a number of local files I have on my laptop on my Android app. I have got as far...

Newbie

Plan Premium Country  New Zealand Device Samsung Galaxy 8 Operating System Android 8.0   My Question or Issue I have recently switched from Apple Music and am wanting to...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Widget tool is not working at all!!

PlanPremiumCountry Hong KongDeviceSamsung Galaxy Note 8Operating SystemLatest Android 8.0.0 My Question or Issue The spotify widget tool is not working at all as the screenshot shown.

Newbie

Plan Premium Country  Hong Kong Device Samsung Galaxy Note 8 Operating System Latest Android 8.0.0   My Question or Issue  The spotify widget tool is not working at all as th...

859 Views

0 replies

0 likes

  • 859 Views
  • 0 replies
  • 0 likes

Superuser Contribution Linking Account To Facebook

So I have the LG V30+ and the Spotify App. When I try liking my Facebook account through the app it only shows a blank page. I've never linked my Facebook to Spotify before. Can someone please help me?

Newbie

So I have the LG V30+ and the Spotify App. When I try liking my Facebook account through the app it only shows a blank page. I've never linked my Facebook to Spotify before. Can someone please help m...

Alfredo

Roadie

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution family premium

I got the rest of my family set up on the family premium.... However I cannot get it to work on my son's tablet... it lets me enter his information but will not continue with the sign up....it wont light up the submit button?? The app is downloaded a...

Casual Listener

I got the rest of my family set up on the family premium.... However I cannot get it to work on my son's tablet...  it lets me enter his information but will not continue with the sign up....it ...

Alfredo

Roadie

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Updated

How do I know when a playlist has been updated on the new version of spotify? Thanks!

Newbie

How do I know when a playlist has been updated on the new version of spotify?   Thanks!

Alfredo

Roadie

778 Views

1 replies

0 likes

  • 778 Views
  • 1 replies
  • 0 likes

Superuser Contribution change heart function

I'd like to change the heart function to add music to another playlist at my choosing rather than "liked from radio." Is that possible?

Casual Listener

I'd like to change the heart function to add music to another playlist at my choosing rather than "liked from radio." Is that possible?

Alfredo

Roadie

2274 Views

1 replies

0 likes

heart
liked
Radio
  • 2274 Views
  • 1 replies
  • 0 likes

Superuser Contribution how can i find a MUSIC that have the vertical clip too ?

here in Brazil, i saw in my android app, a music that have the clip too (MC Kevinho, 2 Chainz, French Montana & Nacho - Olha a Explosão) - how can i find more titles that have your own vertical clip ?

Newbie

here in Brazil, i saw in my android app, a music that have the clip too (MC Kevinho, 2 Chainz, French Montana & Nacho - Olha a Explosão) - how can i find more titles that have your own vertical c...

Alfredo

Roadie

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes