Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
39998 Views
65 replies
25 likes

39998 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
876578 Views
11 replies
51 likes
Android
Guide
Troubleshooting

876578 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
4 weeks ago
shahn321
Casual Listener
26104 Views
4 replies
0 likes

26104 Views
4 replies
0 likes

Spotify causes the SIM Card to be ejected

Hello everybody, i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now. I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card with a new one and reseted my System and reconfigured it from scratch....

swagedi1
Newbie
Hello everybody, i m having trouble with my Samsung Galaxy Note 3 for a few weeks by now. I thought it was caused by a defective SIM Card or Android OS, so i replaced the SIM Card w...
2018-04-23 2:02:40 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

One track at a time!

I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for some reason. This means I can't listen to my tunes ...

DamJ
Regular
I like Spotify, I really do, but only when using it on my laptop. Had an issue for over a year now. On my Android phone I can only play one track at a time, unless I happen to have the screen on for ...
2018-04-23 1:34:08 PM
230 Views
0 replies
0 likes
Android

230 Views
0 replies
0 likes

Normalize volume causes quality reset

Hello!Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets. For example, we can change "streaming" to high and "download" to extreme. After that, we need to switch on "Normalize volume". S...

WoWgAmR
Casual Listener
Hello! Some time ago i have found bug with "Normalize volume" option. After i switch it on, music quality settings resets. For example, we can change "streaming" to high and "download" to e...
2018-03-28 12:31:43 PM
2018-04-23 12:42:01 PM
WoWgAmR
Casual Listener
1227 Views
3 replies
0 likes

1227 Views
3 replies
0 likes

Spotify just deleted ~20GB of offline playlist data on my mobile - THANK YOU VERY MUCH

Yesterday I updated Spotify on my Android 2.3.4 Motorola Defy+. I had downloaded around 20GB of music to my mobile. This was annoying as hell because Spotify would stop synching sometimes and I had to restart it many times. So today I listened to my ...

user-removed
Visitor
Yesterday I updated Spotify on my Android 2.3.4 Motorola Defy+. I had downloaded around 20GB of music to my mobile. This was annoying as hell because Spotify would stop synching sometimes and I had t...
2012-08-07 4:02:42 PM
2018-04-23 11:52:10 AM
martelmungo
Casual Listener
32088 Views
16 replies
10 likes

32088 Views
16 replies
10 likes

Can I use my own music (on sd card) to play on Spotify?

In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify?

Nightwish04
Newbie
In using a Samsung s8+ and have a load of songs on my sd card that I can't find on Spotify. Is there a way to conbine them to play in spotify?
2018-04-23 11:32:59 AM
428 Views
0 replies
0 likes

428 Views
0 replies
0 likes

When will Spotify make their data on Android removable/deletable?

I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data."If Spotify does not fix their problems, I will stop paying them. Period.

diekongruenz
Casual Listener
I wonder when this will happen. It is absolutely unacceptable to just say "It's Google's fault, sorry you have to format your SD card to remove our data." If Spotify does not fix their problems, I w...
2018-04-23 11:02:46 AM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Solved!! Doesn´t play the next song

I have spotify premium. I'm getting tired of the problems that it has. More and more problems with the playlists or that they stop being available offline, etc. The actual problem is that when I play my playlist, suddenly, with some songs, it just do...

ewodzak
Casual Listener
I have spotify premium. I'm getting tired of the problems that it has. More and more problems with the playlists or that they stop being available offline, etc. The actual problem is that when I pl...
2015-02-20 5:16:30 PM
2018-04-23 10:50:27 AM
asloska
Newbie
63025 Views
27 replies
0 likes

63025 Views
27 replies
0 likes

Auto play on Android Auto

When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to the same car via usb and android auto. Every time I u...

Jamie_RIdler
Casual Listener
When my phone connects to the car via Bluetooth, it automatically resumes playback of the last playing track and playlist on Spotify, but I can't get this to work when connecting the same phone to th...
2018-04-23 10:17:23 AM
1562 Views
0 replies
18 likes

1562 Views
0 replies
18 likes

PODCAST channels are missing

Hi all,I couldn't find a better plase to submit my quesstion so I hope you all bare with me I am moving from other podcast app to spotify but it seems that some of them are not available here... why? any way to update?Thanks,

user-removed
Visitor
Hi all, I couldn't find a better plase to submit my quesstion so I hope you all bare with me 🙂 I am moving from other podcast app to spotify but it seems that some of them are not available h...
2018-04-23 8:42:46 AM
187 Views
0 replies
0 likes

187 Views
0 replies
0 likes

Android connessione offline

L'applicazione ha fatto il log out dall'account dopo un aggiornamento automatico, mentre era impostata sulla modalità offline. Ora quando cerco di fare l'accesso (sia usando facebook che con l'accesso tramite username), dopo aver inserito i dati mi c...

Ambrogio
Newbie
L'applicazione ha fatto il log out dall'account dopo un aggiornamento automatico, mentre era impostata sulla modalità offline. Ora quando cerco di fare l'accesso (sia usando facebook che con l'access...
2018-04-23 7:24:41 AM
1526 Views
0 replies
3 likes

1526 Views
0 replies
3 likes

Spotify doesn't save place in podcasts

I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast episode, listen for a while (e.g. my commute to work), then pu...

crlamke
Newbie
I use Spotify daily for podcasts and use it for music at night. For a month or two (not sure when this started), Spotify has not been saving my position in a podcast. I'll start a podcast e...
2018-03-28 2:23:31 AM
2018-04-23 6:48:46 AM
xyster311
Newbie
2702 Views
1 replies
28 likes

2702 Views
1 replies
28 likes

Can't skip or play any song i want

I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hate this app. I was loving it more than other apps, n...

americas_diva
Newbie
I don't know if this is an update just for Android, but I don't like it. It won't let me skip or play any song I want that's in my playlist unless I upgrade to premium. This just made me start to hat...
2016-03-11 1:38:06 AM
2018-04-23 4:18:22 AM
Dinodan663
Newbie
34895 Views
11 replies
9 likes

34895 Views
11 replies
9 likes

Ainda não consegui ativar o premium

Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de testes e que devo clicar em "continuar" para procede...

rbat
Casual Listener
Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de t...
2018-04-22 1:59:56 AM
2018-04-23 3:09:05 AM
Bittencourt
Spotify Star
362 Views
3 replies
0 likes

362 Views
3 replies
0 likes

BUG: Screen does not refresh properly

This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view. I have tried turning the app on and off but this ...

nysteve
Roadie
This is the second time I noticed this happening. I will scroll through differetn views and at one point or another, the screen will not refresh properly and keep the original view under the new view...
2018-04-23 3:02:07 AM
161 Views
0 replies
0 likes

161 Views
0 replies
0 likes

Randomly played songs

I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even played?

Morgasm
Newbie
I was at work and had my headphones in and had a song playing but when I got home, it wasn't in my playlists or in recently played. I really want to find it but am also confused why it was even playe...
2018-04-23 1:51:32 AM
222 Views
0 replies
0 likes

222 Views
0 replies
0 likes

Solved!! Siri

Como posso usar a Siri para tocar músicas no Spotify ?

maiexner
Casual Listener
Como posso usar a Siri para tocar músicas no Spotify ?
2018-04-22 6:55:22 PM
2018-04-22 12:58:51 AM
Bittencourt
Spotify Star
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Lost all downloaded songs

I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any other accounts, this is the only one I use. Also, the m...

Peterson41
Newbie
I was using it as usual, and after a few hours when I next opened the app, the log in screen appeared. I logged in but the app now shows that I don't have any downloaded songs. I do not have any othe...
2018-04-22 12:22:24 AM
193 Views
0 replies
0 likes

193 Views
0 replies
0 likes

Local files on PC are not playable on mobile

I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on the PC worked fine however, when trying to play this new p...

Neal_25
Casual Listener
I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on ...
2018-04-21 2:35:06 AM
2018-04-22 10:37:47 PM
Joe
Community Legend
699 Views
3 replies
0 likes
andriod
local files

699 Views
3 replies
0 likes

New format without update

The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this happened and what can be done?

pierce9
Newbie
The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this h...
2018-04-22 2:47:01 AM
2018-04-22 10:15:14 PM
Joe
Community Legend
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

Not all podcast episodes displayed

Hi there, I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as episode 34 on the android app. I have tried sorting it by date ...

Podcasts2018
Newbie
Hi there, I am trying to listen to a podcast I am new to, however there are over 300 episodes already. I want to listen from the beginning but I seem to only be able to go back as far as epi...
2018-04-22 10:12:58 PM
778 Views
0 replies
1 likes

778 Views
0 replies
1 likes

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