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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375451 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

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Searching in playlist does not work

Because I have a large playlist, I use the search in playlist to search for songs. Since 2/3 days the search does not work anymore. If I search a song and I click on it, my Spotify does not play this song but just the first song in my overall playlis...

Newbie

Because I have a large playlist, I use the search in playlist to search for songs. Since 2/3 days the search does not work anymore. If I search a song and I click on it, my Spotify does not play this...

704 Views

0 replies

9 likes

  • 704 Views
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  • 9 likes

Video On Android

When connected to a internet that have an ip address from Puerto Rico the videos doe snot play I have premium it does not makes sense. Are you bloking Puerto Rico? We are the same as the US.

Regular

When connected to a internet that have an ip address from Puerto Rico the videos doe snot play I have premium it does not makes sense. Are you bloking Puerto Rico? We are the same as the US.

260 Views

0 replies

0 likes

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spotify modo aleatório desativando sozinho

meu spotify está com um bug que quando ativo o modo aleatório e escolho outra música, o aleatório desativa sozinhoalém disso, o nome das minhas playlists estão bugadas também, como por exemplo, ao invés de estar apenas escrito "punk" estra escrito "p...

Newbie

meu spotify está com um bug que quando ativo o modo aleatório e escolho outra música, o aleatório desativa sozinho além disso, o nome das minhas playlists estão bugadas também, como por exemplo, ao ...

807 Views

0 replies

5 likes

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Way to prevent duplicates in playlists.

Hi, When i click on a song in a playlist it plays a different song on the playlist, this has only happens on Android and has only been applied since the latest update of Spotify

Casual Listener

Hi, When i click on a song in a playlist it plays a different song on the playlist, this has only happens on Android and has only been applied since the latest update of Spotify

294 Views

0 replies

0 likes

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No recibo las notificaciones de los nuevos lanzamientos

Esto me ocurre ya desde hace un año. Al final me he decidido comentarlo, por saber si hay alguna solución ya que en la aplicación tengo activadas las notificaciones y nunca recibo, de vez en cuando de algunos artistas que sigo, pero muy poco. Recuerd...

Visitor

Esto me ocurre ya desde hace un año. Al final me he decidido comentarlo, por saber si hay alguna solución ya que en la aplicación tengo activadas las notificaciones y nunca recibo, de vez en cuando d...

user-removed

Not applicable

3136 Views

4 replies

7 likes

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  • 7 likes

Ho un problema

Ciao il mio problema e che ho messo delle musiche che avevo ne cellulare e le ho messe nella mia playlist il problema e che non posso andare avanti di minuti con la canzone prima lo potevo fare ora no pls help

Newbie

Ciao il mio problema e che ho messo delle musiche che avevo ne cellulare e le ho messe nella mia playlist il problema e che non posso andare avanti di minuti con la canzone prima lo potevo fare ora n...

286 Views

0 replies

0 likes

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Playlist problem

Hey so when i ues the filter on my phone to listen to a song in my playlist i tap that song and a nother song start playing it's like its is not search and help would me lovely

Newbie

Hey so when i ues the filter on my phone to listen to a song in my playlist i tap that song and a nother song start playing it's like its is not search and help would me lovely

256 Views

0 replies

1 likes

  • 256 Views
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It's not working

After the last update the app it's not working anymore, i select a music (when i put offline mode) and the app close, or the music don't start, and i try to change the music but any of them work anymore.

Newbie

After the last update the app it's not working anymore, i select a music (when i put offline mode) and the app close, or the music don't start, and i try to change the music but any of them work anym...

246 Views

0 replies

0 likes

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Spotify changing playlists on it's own

Sometimes when i'm listening spotify for a long time it juts changes the playlist itself For example i listen to Artist X's playlist but suddenly spotify starts playing artist Y's song.Is that supposed to happen? And what's more annoying is the fact ...

Casual Listener

Sometimes when i'm listening spotify for a long time it juts changes the playlist itself   For example i listen to Artist X's playlist but suddenly spotify starts playing artist Y's song. Is ...

Tuuki

Casual Listener

468 Views

2 replies

0 likes

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Downloading

I've recently got premium and on my Android there doesn't seem to be an option to download songs like what it used to. It has to be a newer version but I'm iPad it is still the same and works perfectly fine.

Newbie

I've recently got premium and on my Android there doesn't seem to be an option to download songs like what it used to. It has to be a newer version but I'm iPad it is still the same and works perfect...

Joe

Community Legend

389 Views

1 replies

0 likes

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Searching for a Specific Artists/Tracks Problem

When I use the spotify search function within the playlist and I go to say look up say Oliver Tree and I choose one of the songs it plays the songs that are at the top of the actual playlist. So when I press a song in a sense it plays whats underneat...

Newbie

When I use the spotify search function within the playlist and I go to say look up say Oliver Tree and I choose one of the songs it plays the songs that are at the top of the actual playlist. So when...

342 Views

0 replies

4 likes

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Android update problems

I have the free version of Spotify. I just updated Spotify on my Android device LG G6. I got back on Spotify this morning and can't find all the music and playlist I have made and saved. I do not like the new update. There is no songs button at the t...

Newbie

I have the free version of Spotify. I just updated Spotify on my Android device LG G6. I got back on Spotify this morning and can't find all the music and playlist I have made and saved. I do not lik...

Joe

Community Legend

742 Views

1 replies

0 likes

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Solved!! Find songs on sd after factory reset

So I did a factory reset with my phone. After downloading Spotify again I wanted my downloaded songs back. The songs I downloaded before the reset where stored on my sd card. During the factory reset the sd card didn't reset so everything is still th...

Newbie

So I did a factory reset with my phone. After downloading Spotify again I wanted my downloaded songs back. The songs I downloaded before the reset where stored on my sd card. During the factory reset...

Joe

Community Legend

1192 Views

1 replies

0 likes

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Recent update

After installing the most recent update Spotify keeps crashing and abruptly stops playing music (on Android). Do anyone know how to go back the last version or stop this?

Newbie

After installing the most recent update Spotify keeps crashing and abruptly stops playing music (on Android). Do anyone know how to go back the last version or stop this? 

ma_marquezini

Composer

751 Views

2 replies

3 likes

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Alle download Playlists sind nach einem Neustart vom Smartphone weg!

Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen!Ich habe mein Smartphone bereit neu aufgesetzt, Spotify immer wieder mal deinstalliert...aber nichts hi...

Newbie

Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen! Ich habe mein Smartphone bereit neu aufgesetzt, Sp...

917 Views

0 replies

8 likes

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Solved!! Music 'Popping/Crackle' Issue

I have Spotify installed on my LG Nexus 4. On my downloaded playlists - some of the songs 'pop' or 'crackle' while being played. I have noticed this more and more with my downloaded Spotify songs. Is no one else experiencing this? How do I stop it? I...

Regular

I have Spotify installed on my LG Nexus 4. On my downloaded playlists - some of the songs 'pop' or 'crackle' while being played. I have noticed this more and more with my downloaded Spotify songs. Is...

krissy741

Newbie

100097 Views

29 replies

2 likes

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Will offline mode plays Effect Wrapped 2018?

For Spotify wrapped 2018 will offline mode effect how many minutes i've listerned and favourite artists?. I saw a thread saying that the songs count is saved in order to pay the artist in offline mode, but i was wondering if that effects wrapped

Casual Listener

For Spotify wrapped 2018 will offline mode effect how many minutes i've listerned and favourite artists?. I saw a thread saying that the songs count is saved in order to pay the artist in offline mod...

828 Views

0 replies

1 likes

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Cant have video category

Hi, I cant see video category after browse. Isnt the Singapore available to watch the music video? And also I thought I could watch the video on app if I'm premium. My phone is android Samsung galaxy s8

Visitor

Hi, I cant see video category after browse. Isnt the Singapore available to watch the music video? And also I thought I could watch the video on app if I'm premium. My phone is android Samsung galaxy...

300 Views

0 replies

0 likes

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Search within playlist returning wrong song

Whenever I search for a song within a playlist, it just plays the song in the position in the playlist as if I didn't search anything. For example. If I have a playlist with songs ABCD and I search for song D, it returns only song D, but plays song A

Newbie

Whenever I search for a song within a playlist, it just plays the song in the position in the playlist as if I didn't search anything.    For example. If I have a playlist with songs ABCD...

413 Views

0 replies

1 likes

  • 413 Views
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  • 1 likes