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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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PlayFi devices not showing up on connect

I am having a similar problem. I have a Polk omni system, they have been working great until about 2 weeks ago. I have tried resetting everything up, checked for updates for my speakers, uninstalled the Spotify app, cleared cache, but spotify doesn't...

Casual Listener

I am having a similar problem.   I have a Polk omni system, they have been working great until about 2 weeks ago.    I have tried resetting everything up, checked for updates fo...

456 Views

0 replies

1 likes

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New format without update

The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this happened and what can be done?

Newbie

The format of my spotify app has changed but i have a different format as another device's app with the same version. The new format is hard to navigate and not near as good as before. Why has this h...

Joe

Community Legend

463 Views

1 replies

0 likes

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Ainda não consegui ativar o premium

Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de testes e que devo clicar em "continuar" para procede...

Casual Listener

Já tentei ativar o premium varias vezes, em diferentes navegadores, e não consigo. Eu testei a um tempo atrás um período grátis e não contratei naquela época. Agora diz que já utilizei o período de t...

Bittencourt

Spotify Star

485 Views

3 replies

0 likes

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Disconnect spotify from Facebook

Hey, so i cant disconnect from Facebook cause i created my spotify With Facebook.I would have to create a new account. But what would be if I would delete my Facebook completely?

Newbie

Hey, so i cant disconnect from Facebook cause i created my spotify With Facebook. I would have to create a new account. But what would be if I would delete my Facebook completely?

MattSuda

Spotify Star

482 Views

1 replies

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Android new playlist design broken.

I really like the new playlist deisgn, this really good! And please continue updating playlists. But there is an issue. There is no side padding for the descriptions. Please add one. At least 8dp preferably 16. Now it looks like **bleep**, and it's h...

Regular

I really like the new playlist deisgn, this really good! And please continue updating playlists.   But there is an issue. There is no side padding for the descriptions. Please add one. At leas...

267 Views

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0 likes

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Difference between a “This is..” playlist and following an artist.

Hello,Can someone describe which songs are played when i follow an artist and then play the songs?Is it “all” the songs of this artist? What about the “This is..” playlist ?I would like to know what is the difference, in terms of the songs played in ...

Newbie

Hello, Can someone describe which songs are played when i follow an artist and then play the songs? Is it “all” the songs of this artist?  What about the “This is..” playlist ? I would like ...

425 Views

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Problème de lecture - s'arrête à chaque morceau

Depuis quelques temps la lecture s'arrête à chaque morceau, je suis obligé d'appuyer sur le bouton de lecture pour chaque morceau ... Quelqu'un a-t'il le même problème?

Casual Listener

Depuis quelques temps la lecture s'arrête à chaque morceau, je suis obligé d'appuyer sur le bouton de lecture pour chaque morceau ... Quelqu'un a-t'il le même problème?

user-removed

Not applicable

1080 Views

1 replies

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I got logged out and I cannot log back in

Right so a few weeks ago I got logged out of spotify on my phone, bearing in mind I use facebook to log in. So I tried logging back in several times to no avail (using my username and my facebook login) but it was no good. I even changed my facebook ...

Newbie

Right so a few weeks ago I got logged out of spotify on my phone, bearing in mind I use facebook to log in. So I tried logging back in several times to no avail (using my username and my facebook log...

377 Views

0 replies

0 likes

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Streamed songs and deleted music still taking up space

The music i recently deleted are still in my phone's memory, as there were no changes in the storage space when i unchecked the downloaded songs. It also seems that Spotify actually saves the data for streamed songs. How do i delete this without havi...

Newbie

The music i recently deleted are still in my phone's memory, as there were no changes in the storage space when i unchecked the downloaded songs. It also seems that Spotify actually saves the data fo...

383 Views

0 replies

1 likes

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Local files on PC are not playable on mobile

I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on the PC worked fine however, when trying to play this new p...

Casual Listener

I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices.  I created a playlist populated with only the local files that were added. Playing on ...

Joe

Community Legend

891 Views

3 replies

0 likes

andriod
local files
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Spotify app loging

I have an account that works through the internet/web, but it wont work from the app, when I put my info it doesnt log in.

Newbie

I have an account that works through the internet/web, but it wont work from the app, when I put my info it doesnt log in. 

316 Views

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Unable to follow friends

Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via their Spotify account names, but when I check their pag...

Casual Listener

Hi, I just recently downloaded the app to my Sony xperia and started using it (signed up via my Facebook account) but I can't seem to follow any of my friends? I have no trouble finding them via thei...

Oldmanrupee

Casual Listener

417 Views

1 replies

0 likes

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Music stops when phone locks

I have a Samsung galaxy s7 and recently/randomly when I'm playing music when my screen locks or i get a notification such as a txt message the music stops playing and doesn't start until I manually start it again. Anyone else having any similar issue...

Newbie

I have a Samsung galaxy s7 and recently/randomly when I'm playing music when my screen locks or i get a notification such as a txt message the music stops playing and doesn't start until I manually s...

564 Views

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Songs Playlist Empty

So the favourites (ticked) playlist I've created over the last few years is suddenly empty!!How the **bleep** has this happend? And how the **bleep** can I get it back?

Newbie

So the favourites (ticked) playlist I've created over the last few years is suddenly empty!! How the **bleep** has this happend? And how the **bleep** can I get it back?

285 Views

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Shuffle play not random

I've recently noticed that my Spotify free doesn't shuffle my playlist. I like to have shuffle play for my larger playlists, and the songs just play in order when I hit shuffle play. Is there a fix?

Newbie

I've recently noticed that my Spotify free doesn't shuffle my playlist. I like to have shuffle play for my larger playlists, and the songs just play in order when I hit shuffle play. Is there a fix?

jeffhpc1

Gig Goer

601 Views

1 replies

3 likes

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Storage option in settings doesn't appear

It used to appear but after I uninstalled and then installed the app, the option disappeared. I have updated my Xiaomi Mi A1 this morning.

Newbie

It used to appear but after I uninstalled and then installed the app, the option disappeared. I have updated my Xiaomi Mi A1 this morning.

282 Views

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Playlist und Downloads gehen immer wieder verloren

Hallo. Nach jedem Update und auch wenn ich Spotify einige Tage nicht nutze sind jedesmal meine Downloads weg. Total ärgerlich weil ich jedesmal wieder mein Datenvolumen belaste. Das nervt. Hat noch jemand das Problem Und wie kann es gelöst werden Nar...

Newbie

Hallo. Nach jedem Update und auch wenn ich Spotify einige Tage nicht nutze sind jedesmal meine Downloads weg. Total ärgerlich weil ich jedesmal wieder mein Datenvolumen belaste. Das nervt.  Hat...

597 Views

0 replies

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Transfer downloaded songs to another cellphone

I have plans of buy a new phone because the old one is failing a lot. My question is about a method to transfer my downloaded songs to the new phone ( android to amdroid ). Avoiding the re-downloding process of the songs in ihe new device . ( I only ...

Newbie

I have plans of buy a new phone because the old one is failing a lot.   My question is about a method to transfer my downloaded songs to the new phone ( android to amdroid ). Avoiding the re-d...

Joe

Community Legend

665 Views

1 replies

0 likes

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Phone payment not working

I cant pay for Spotify premium more than once through my phone, I live in the Philippines and I Use SMART to pay but it isn't working anymore, anyone having the same problem?

Newbie

I cant pay for Spotify premium more than once through my phone, I live in the Philippines and I Use SMART to pay but it isn't working anymore, anyone having the same problem?😢

272 Views

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