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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842647 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 842647 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14268 Views
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AutoPlay not working after Discover Weekly finishes

Hi! I am online & let my Discover Weekly play with no shuffle or repeat. I double checked my Settings and Autoplay is on. yet when I reach the end of my Discover Weekly, it stops. why is this? how can i get it to Autoplay based off the playlist & kee...

  • Music Fan
  • Hi!  I am online & let my Discover Weekly play with no shuffle or repeat.   I double checked my Settings and Autoplay is on.   yet when I reach the end of my Discover Weekly, i...
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  • 176 Views
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Alpine Connect App and Spotify

Hi all, I recently bought an Alpine headunit for my car. The headunit was advertised with Spotify-Support via Android Auto and Apple Car Play. With Android Auto Spotify works well. Same with streaming over bluetooh. But it was as well advertised that...

  • Newbie
  • Hi all,   I recently bought an Alpine headunit for my car. The headunit was advertised with Spotify-Support via Android Auto and Apple Car Play. With Android Auto Spotify works well. Same with...
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Blueooth audio heavily stuttering during playback

When listening to spotify through bluetooth in my car the audio stutters heavily.  Sometimes the the song name/artist will also flash on the screen.  The stuttering occurs when I am using the mobile network with good signal, wifi with good signal, an...

  • Casual Listener
  • When listening to spotify through bluetooth in my car the audio stutters heavily.  Sometimes the the song name/artist will also flash on the screen.  The stuttering occurs when I am...
  • jgkolt
  • Casual Listener
  • 7235 Views
  • 8 replies
  • 2 likes
  • Android
    bluetooth
    Chevy Volt
    google
    Nexus 6p
    pixel
    skipping
    stuttering
  • 7235 Views
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Music play too fast

Hi everyone, I am recently download the Spotify app for Android but when I start using the app I noticed that music plays too fast for all the songs. I reinstall the app several times and it doesn't work, also I restarted my cellphone and the issue c...

  • Newbie
  • Hi everyone,  I am recently download the Spotify app for Android but when I start using the app I noticed that music plays too fast for all the songs. I reinstall the app several times and it d...
  • JBRipThis
  • Newbie
  • 390 Views
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  • 390 Views
  • 1 replies
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Spotify freezes phone and restarts it

All of a sudden my phone (samsung galaxy s7) restarted itself, after a safe boot i noticed it was Spotify causing the issue. I removed the Spotify widget so now i can start the phone without it freezing instantly but everytime i open Spotify the phon...

  • Casual Listener
  • All of a sudden my phone (samsung galaxy s7) restarted itself, after a safe boot i noticed it was Spotify causing the issue. I removed the Spotify widget so now i can start the phone without it freez...
  • pilkrimi
  • Newbie
  • 535 Views
  • 2 replies
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  • 535 Views
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Cant log in

Someone please help!!! I've never logged out of my account and a few hours after being away i can back to play music and I was logged out. It won't let me log in, sign up, use face book, nothing!!! I have uninstalled the app twice and nothing is work...

  • Newbie
  • Someone please help!!! I've never logged out of my account and a few hours after being away i can back to play music and I was logged out. It won't let me log in, sign up, use face book, nothing!!! I...
  • Joe
  • Community Legend
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
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Hide Album Radios in my list

We can Hide Playlists and Podcasts but on my Android Phone is no Option to hide the Album Radios in my list. Is is possible to hide and if not WHY?

  • Newbie
  • We can Hide Playlists and Podcasts but on my Android Phone is no Option to hide the Album Radios in my list. Is is possible to hide and if not WHY?
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  • 84 Views
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Won't let me login because its set to offline mode

Hey there I'm having an issue logging in to my Spotify I go to login using Facebook. Then a screen comes up say that I must be online to login and give me cancel or connect options. So I hit connect and just black screens me with no options to switch...

  • Newbie
  • Hey there I'm having an issue logging in to my Spotify  I go to login using Facebook. Then a screen comes up say that I must be online to login and give me cancel or connect options. So I hit co...
  • Joe
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
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Spotify unable to play playlists

Can someone help me out here? Whenever I go onto Spotify and try to play a playlist, it says I need to upgrade to Premium to play from anywhere. This has only been going on for a week or two, so I'm not exactly sure why this is happening.

  • Casual Listener
  • Can someone help me out here? Whenever I go onto Spotify and try to play a playlist, it says I need to upgrade to Premium to play from anywhere. This has only been going on for a week or two, so I'm ...
  • pesc0
  • Music Fan
  • 193 Views
  • 3 replies
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  • 193 Views
  • 3 replies
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bandwidth

Hello everyone, I have 100 mbps of internet, but when I start downloading songs, I download a very slow download at 3 mbps some solution?

  • Newbie
  • Hello everyone, I have 100 mbps of internet, but when I start downloading songs, I download a very slow download at 3 mbps some solution?
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  • 70 Views
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Spotify removing downloaded songs and playlists

As the title says spotify keeps on removing all my saved music if someone knows how to fix this please tell me and i have done the whole reset thing and clean install and it still happens

  • Newbie
  • As the title says spotify keeps on removing all my saved music if someone knows how to fix this please tell me and i have done the whole reset thing and clean install and it still happens  
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Solved!! Android app hangs whenever you open it on Samsung S8

This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding". I've tried disabling the battery saving function, and reinstalling S...

  • Casual Listener
  • This worked fine on my old phone, but I've just upgraded to a Samsung S8, and now whenever you open the app, it just hangs until you get a message saying "Spotify isn't responding".   I've tri...
  • johnraftery
  • Casual Listener
  • 623 Views
  • 1 replies
  • 1 likes
  • 623 Views
  • 1 replies
  • 1 likes

Bluetooth connection in car only bad with Spotify.

For almost two weeks I have not been able to get a clear or strong connection in my car with bluetooth but only with Spotify.There is a constant background hiss, static and the voume flucuations and often the song data is incorrect or the songs skip ...

  • Casual Listener
  • For almost two weeks I have not been able to get a clear or strong connection in my car with bluetooth but only with Spotify.There is a constant background hiss, static and the voume flucuations...
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  • 127 Views
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Samsung Galaxy S6 Spotify Stops for a second then plays fast to catch up.

I have just taken on Spotify again but when i use it in the car on my phone it stops for a second and then play fast to atch up. Happens in any area with any type of coverage 4G to GPRS??? Any ideas? Thanks

  • Newbie
  • I have just taken on Spotify again but when i use it in the car on my phone it stops for a second and then play fast to atch up.   Happens in any area with any type of coverage 4G to GPRS??? ...
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  • 58 Views
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Undownloding

I have premium account and i want my music lists downloaded automatically I should not check if they are undownloaded or notThey are undownloding themselvesI don't get why you are doing something like thatYou are not user friendly or don't not care y...

  • Casual Listener
  • I have premium account and i want my music lists downloaded automatically  I should not check if they are undownloaded or not They are undownloding themselves I don't get why you are doing so...
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  • 44 Views
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Spotify- offline music stops playing when my signal changes

Hello all, T-MOBILE LGV10ANDROID 7.0Premium SubscriberSongs downloaded to device before SD card was put inI've run all updates Restored deviceI only have songs from SpotifyDeleted appCleared cacheRedownloaded songs I have 402 songs downloaded to my L...

  • Newbie
  • Hello all,   T-MOBILE  LGV10 ANDROID 7.0 Premium Subscriber Songs downloaded to device before SD card was put in I've run all updates  Restored device I only have songs from S...
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  • 118 Views
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No sd card storage option anymore

So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I have no clue on what to do

  • Casual Listener
  • So, after the latest update on my Xperia, Spotify returned with some old issues. All my offline songs got deleted and there's no SD card storage option anymore. So basically the app became useless. I...
  • andyt2306
  • Newbie
  • 477 Views
  • 5 replies
  • 0 likes
  • 477 Views
  • 5 replies
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Deleting single downloaded songs

How can I delete a single downloaded song on my phone? I only find a way to download an entire playlist, but I've downloaded the entire songs I had added to my library and I can't find a way to delete an specific song.

  • Casual Listener
  • How can I delete a single downloaded song on my phone? I only find a way to download an entire playlist, but I've downloaded the entire songs I had added to my library and I can't find a way to delet...
  • evrys
  • Newbie
  • 4477 Views
  • 7 replies
  • 1 likes
  • 4477 Views
  • 7 replies
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LAST.FM Integration, minor bug

Bug causing an issue when attempting to disconnect Last.FM account. After signing out, I am prompted via push notification that my Last.FM password is incorrect and Spotify automatically turns Last.FM scrobbling back on.

  • Newbie
  • Bug causing an issue when attempting to disconnect Last.FM account. After signing out, I am prompted via push notification that my Last.FM password is incorrect and Spotify automatically turns Last.F...
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  • 73 Views
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delete numbers from playlist

How do I delete songs from a playlist? in the 3 dots menu I can only add the song to mij libary or playllist but I can't remove it. The only way to delete the song is to go to the whole playlist and search for the song I want te delete and then delet...

  • Newbie
  • How do I delete songs from a playlist?   in the 3 dots menu I can only add the song to mij libary or playllist but I can't remove it.   The only way to delete the song is to go to the w...
  • Dotje
  • Newbie
  • 333 Views
  • 1 replies
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  • 333 Views
  • 1 replies
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