Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

  • 6872 Views
  • 0 replies
  • 7 likes

Phone payment not working

I cant pay for Spotify premium more than once through my phone, I live in the Philippines and I Use SMART to pay but it isn't working anymore, anyone having the same problem?

Newbie

I cant pay for Spotify premium more than once through my phone, I live in the Philippines and I Use SMART to pay but it isn't working anymore, anyone having the same problem?😢

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Local Files

IveI tried everything, the format of the songs UvrI tried to save on my phone through Spotify desktop is right, I've changed the playlist, I've uninstalled the app and reinstalled it again, I've tried changing my wifi, but nothing works!!!! If I can'...

Newbie

IveI tried everything, the format of the songs UvrI tried to save on my phone through Spotify desktop is right, I've changed the playlist, I've uninstalled the app and reinstalled it again, I've trie...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Daily Mixes Missing

Hi everyone..Been Spotify Premium listener for the past 4 years & am currently using an LG X Power/Android smartphone device. Anyhow I am experiencing problems utilizing & listening to my Daily Mixes. When I press the Daily Mix tab, it brings me to a...

Roadie

Hi everyone..Been Spotify Premium listener for the past 4 years & am currently using an LG X Power/Android smartphone device. Anyhow I am experiencing problems utilizing & listening to my Dai...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Playlisty bug on Huawei P20 Pro

Spotify is reseting currently playing song and automaticly starting song which is first at the playlist after minimizing Spotify to the desktop and returning to the application. Im using the newest relase of Spotify and Huawei P20 Pro compilation - A...

Newbie

Spotify is reseting currently playing song and automaticly starting song which is first at the playlist after minimizing Spotify to the desktop and returning to the application.    Im usi...

861 Views

0 replies

1 likes

  • 861 Views
  • 0 replies
  • 1 likes

How to disable/remove Android Wear OS Spotify app

A while ago I purchased a Wear OS 2.0 device, and now this device is hijacked by Spotify. Every time I look at the device, the only thing I see is the Spotify app. Of course I can swipe to display the clock but why do I have to do this every time? Of...

Casual Listener

A while ago I purchased a Wear OS 2.0 device, and now this device is hijacked by Spotify. Every time I look at the device, the only thing I see is the Spotify app. Of course I can swipe to display th...

seahorsepip

Regular

3369 Views

3 replies

1 likes

  • 3369 Views
  • 3 replies
  • 1 likes

Solved!! Samsung Galaxy S8

Hi all,Apologies if this has been asked before but I couldn't find a similar question/answer anywhere. I just switched to Android yesterday after years of iPhone so have almost no knowledge of how it operates. The issue I have had is that when I let ...

Casual Listener

Hi all, Apologies if this has been asked before but I couldn't find a similar question/answer anywhere.  I just switched to Android yesterday after years of iPhone so have almost no knowledge o...

beatcombermusic

Casual Listener

1821 Views

2 replies

0 likes

  • 1821 Views
  • 2 replies
  • 0 likes

Spotify song download

How do I know the songs have been downloaded into my sd card? I set the download location to my sd card under settings but when I check my phone storage, it states that spotify is taking up nearly 1GB of space? any help? is this correct?

Visitor

How do I know the songs have been downloaded into my sd card? I set the download location to my sd card under settings but when I check my phone storage, it states that spotify is taking up nearly 1G...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

stuck in offline mode

I saw numerous posts about this and I've tried various solutions, even the one where it suggested I clear the data and cache and then uninstalled Spotify and reinstall the client on my phone, but nothing seems to work unfortunately.I can still listen...

Newbie

I saw numerous posts about this and I've tried various solutions, even the one where it suggested I clear the data and cache and then uninstalled Spotify and reinstall the client on my phone, but not...

fugitiveALiEN

Casual Listener

2365 Views

1 replies

6 likes

  • 2365 Views
  • 1 replies
  • 6 likes

Spotify connecting to someone elses phone without permission

Hello, I have tried troubleshooting first and it has seemed to failed me so here we go. I can connect to spotify just fine. It's great. However for some reason when I am driving my phone (samsung galaxy j7) connects to other devices randomly and for ...

Newbie

Hello, I have tried troubleshooting first and it has seemed to failed me so here we go. I can connect to spotify just fine. It's great. However for some reason when I am driving my phone (samsung gal...

Nico

Community Legend

1768 Views

1 replies

0 likes

  • 1768 Views
  • 1 replies
  • 0 likes

Spotify can't connect on wi-fi

Hi,So, when i reinstall Spotify on my phone, it can connect to the Spotify's servers on wi-fi, but the next day it says "you're offline" even if i'm on wi-fi, but if i try to connect on mobile data, it works!This problem is only on my phone: OnePlus ...

Newbie

Hi, So, when i reinstall Spotify on my phone, it can connect to the Spotify's servers on wi-fi, but the next day it says "you're offline" even if i'm on wi-fi, but if i try to connect on mobile data...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Solved!! Queue button

In my Android app, the button for the play queue no longer appears in all playlists and in the Daily Mix ... What can it be?

Newbie

In my Android app, the button for the play queue no longer appears in all playlists and in the Daily Mix ... What can it be?

Garbo1990

Newbie

1271 Views

2 replies

0 likes

  • 1271 Views
  • 2 replies
  • 0 likes

Video loop cover art crashes Android app

Besides being annoying the new fullscreen video loops shown as cover art for some songs also crash the app. What's worse: you can't disable them. Please allow me to turn them off.

Regular

Besides being annoying the new fullscreen video loops shown as cover art for some songs also crash the app.   What's worse: you can't disable them.  Please allow me to turn them off.

Propheticus

Regular

855 Views

2 replies

1 likes

  • 855 Views
  • 2 replies
  • 1 likes

Songs dont shuffle after update??

Ever since the update all the songs in any of my playlists dont shuffle right. It ALWAYS shuffles the first 10 songs on the playlist and goes down on the playlist which means I'll never get to any of my 85+ songs on them. This is irritating. I tried ...

Newbie

Ever since the update all the songs in any of my playlists dont shuffle right. It ALWAYS shuffles the first 10 songs on the playlist and goes down on the playlist which means I'll never get to any of...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Offline

I cannot open my account because it is in offline.what do i will do to open it?i can open it in the web browser of my phone but i cant open my account in the app

Newbie

I cannot open my account because it is in offline.what do i will do to open it?i can open it in the web browser of my phone but i cant open my account in the app  

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Facebook share- invalid oauth access token

Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue going back to at least 2013. I log in to my Spotify a...

Casual Listener

Haven't been able to share anything to Facebook from Spotify using the share button. I get the error message "invalid oauth access token" - and from a Google search many others have had this issue go...

favsantos

Casual Listener

2714 Views

6 replies

4 likes

  • 2714 Views
  • 6 replies
  • 4 likes

Shuffle stuck to added album to Playlist

Hi guys, Since a few weeks now I'm noticing a bug with the shuffle function in a playlist.Whenever I add a whole album to a playlist and then shuffle the whole playlist, as soon as one of the songs of the new album is played, the shuffle alogrithm ge...

Casual Listener

Hi guys,   Since a few weeks now I'm noticing a bug with the shuffle function in a playlist. Whenever I add a whole album to a playlist and then shuffle the whole playlist, as soon as one of ...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Recently Played Artists List won't update

Hey, lately my Recently Played Artists List won't update and when I check my friends profiles theirs haven't updated either. I did clear my data and reinstalled the app on my Samsung phone, but that hasn't fixed the issue. Is there a fix for this? Th...

Newbie

Hey, lately my Recently Played Artists List won't update and when I check my friends profiles theirs haven't updated either. I did clear my data and reinstalled the app on my Samsung phone, but that ...

Celle

Newbie

778 Views

2 replies

7 likes

  • 778 Views
  • 2 replies
  • 7 likes

App crashes my phone

I have been a premium user for years now and never had issues. Over the last few months, the app has got progressively worse and slower. It's to the point now where it crashes and slows my phone every time I open it. After waiting for a long period, ...

Newbie

I have been a premium user for years now and never had issues.  Over the last few months, the app has got progressively worse and slower.  It's to the point now where it crashes and slows m...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Why did spotify remove access to play personalized playlist of saved songs in the new update

This really makes me mad and how i can't do this anymore. In the desktop version i can still access it so why not the android app anymore?

Roadie

This really makes me mad and how i can't do this anymore. In the desktop version i can still access it so why not the android app anymore?

MattSuda

Spotify Star

1133 Views

1 replies

1 likes

  • 1133 Views
  • 1 replies
  • 1 likes

Android app won't play imported Apple-Lossless files which Desktop version played fine

I was truly excited how easy it is import local music files to my Android phone using the Desktop app. However, the Android app does not play lossless Apple m4a. I have to manually re-encode them to 320 bit rate just so I can play those songs in my c...

Casual Listener

I was truly excited how easy it is import local music files to my Android phone using the Desktop app.   However, the Android app does not play lossless Apple m4a.  I have to manually re-...

Joe

Community Legend

1482 Views

3 replies

0 likes

  • 1482 Views
  • 3 replies
  • 0 likes