Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202760 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547637 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
455469 Views
571 replies
38 likes
Hi, If you enable "Shuffle" through the "Now Playing" bar, the playlist would play shuffled until the setting was manually de-activated. Now, whenever you manually select a song, the "Shuffle" setting is lost. Just to clarify, this is NOT refererring...
Hi, If you enable "Shuffle" through the "Now Playing" bar, the playlist would play shuffled until the setting was manually de-activated. Now, whenever you manually select a song, th...
Casual Listener
964 Views
2 replies
3 likes
Hello, I noticed that when Autoplay is selected in the new version of Spotify Free mobile, it does not work. Steps to reproduce: 1. Start new version of Spotify Free mobile.2. Go into the Settings screen, and turn on Autoplay.3. Press Home, and then ...
Hello, I noticed that when Autoplay is selected in the new version of Spotify Free mobile, it does not work. Steps to reproduce: 1. Start new version of Spotify Free mobile. 2. Go ...
720 Views
0 replies
0 likes
Today my Spotify app on Android updated to the new UI and I cannot seem to figure out how to repeat a song. The repeat button's location seems to have been taken up by the do not play this song button. Anyone know how to do it? I have Spotify premium...
Today my Spotify app on Android updated to the new UI and I cannot seem to figure out how to repeat a song. The repeat button's location seems to have been taken up by the do not play this song butto...
Casual Listener
620 Views
1 replies
0 likes
How do I shuffle play all my songs on new version of spotify?
How do I shuffle play all my songs on new version of spotify?
Casual Listener
469 Views
1 replies
0 likes
Whenever I choose a song from a Playlist to play, shuffle and repeat is turned off.And I have to reactivate them both. Then I choose another song to play and they both turn of again.
Whenever I choose a song from a Playlist to play, shuffle and repeat is turned off. And I have to reactivate them both. Then I choose another song to play and they both turn of again.
399 Views
0 replies
4 likes
How do I disable automatic playing of the first song in playlist when opening it from a shortcut on my homescreen? If I can't disable it now, can you please add a toggle for that in future updates?
How do I disable automatic playing of the first song in playlist when opening it from a shortcut on my homescreen? If I can't disable it now, can you please add a toggle for that in future updates?
509 Views
0 replies
0 likes
Hi, I can't find the option to download music on my SD card. I did have that option, but recently disappeared, I still have all premium features. I would like to download all my music to my SD because I don't have enough space left on my internal sto...
Hi, I can't find the option to download music on my SD card. I did have that option, but recently disappeared, I still have all premium features. I would like to download all my music to my SD becaus...
455 Views
0 replies
1 likes
Hey guys,Small (and sudden) problem: when I want to find a specific song in one of my playlists I can't play that song but it plays one of the recently added one (like if my Spotify app is following the recently added order and not the personalized o...
Hey guys, Small (and sudden) problem: when I want to find a specific song in one of my playlists I can't play that song but it plays one of the recently added one (like if my Spotify app is fol...
Casual Listener
768 Views
2 replies
0 likes
My spotify android app changed to a new UI and it's SO BAD. Any way to change it back to the good old interface?
My spotify android app changed to a new UI and it's SO BAD. Any way to change it back to the good old interface?
Composer
1521 Views
1 replies
1 likes
HelloI was using Spotify on my Android device on Offline mode, something happened that my account logged off, when trying to log in again, it says I need to conect to internet. Even whem I am using my cellular data or wifi, it doesn't connect. Can yo...
Hello I was using Spotify on my Android device on Offline mode, something happened that my account logged off, when trying to log in again, it says I need to conect to internet. Even whem I am using...
Composer
457 Views
1 replies
0 likes
Hallo zusammen, ich habe ein paar Lieder auf dem Handy die ich vom Pc runtergeladen habe also Lokale Dateien. Das Problem ist, dass die sich alle nicht vorspulen lassen. Wenn ich versuche vorzuspulen fängt das Lied immer von vorne an. Das ging aber a...
Hallo zusammen, ich habe ein paar Lieder auf dem Handy die ich vom Pc runtergeladen habe also Lokale Dateien. Das Problem ist, dass die sich alle nicht vorspulen lassen. Wenn ich versuche vo...
Newbie
3321 Views
2 replies
2 likes
Hi. I'm using Spotify free on a Samsung Galaxy S8+ (Android 8.0.0), and I have the app updated (version 8.4.54.536). However, none of the promised new features are present! No Data Saver, no on-demand playlists, nothing. It's the same as it has alway...
Hi. I'm using Spotify free on a Samsung Galaxy S8+ (Android 8.0.0), and I have the app updated (version 8.4.54.536). However, none of the promised new features are present! No Data Saver, no on-deman...
Spotify Star
487 Views
1 replies
0 likes
I have a problem with the like button on my Spotify app on Android. I downloaded the latest version of Spotify and it seems to not add songs to my favourite tracks. Does anyone have this same problem?
I have a problem with the like button on my Spotify app on Android. I downloaded the latest version of Spotify and it seems to not add songs to my favourite tracks. Does anyone have this same problem?
Composer
770 Views
1 replies
0 likes
Hi.. First of all I'm going to try to explain my problem, but my english is not perfect. I have a Galaxy Note 8. Always I'm listening to the music and surf on the internet at the same time, the loudness is going to be very quite.. The other problem I...
Hi.. First of all I'm going to try to explain my problem, but my english is not perfect. I have a Galaxy Note 8. Always I'm listening to the music and surf on the internet at the same time, ...
343 Views
0 replies
0 likes
Everytime I connect my android with my car via bluetooth, the Spotify app starts automatically, playing songs and averything. But I don't want that. Sometimes I need to connect to listen to some audio-classes or other stuffs, but the Spotify app anno...
Everytime I connect my android with my car via bluetooth, the Spotify app starts automatically, playing songs and averything. But I don't want that. Sometimes I need to connect to listen to ...
1627 Views
0 replies
18 likes
Filtering for specific songs on a playlist is bugged. After filtering for a specific song/artist and selecting the song you want to play the app instead plays what would song be in that position on the screen if no filter were applied. The filter app...
Filtering for specific songs on a playlist is bugged. After filtering for a specific song/artist and selecting the song you want to play the app instead plays what would song be in that position on t...
Casual Listener
1010 Views
4 replies
1 likes
The past week all the songs in my playlist have been in random order. I've tried removing an album manually and re-adding it but the songs are still in random order (track 3 before 1, then 6, then 2, etc), even if I sort by album.
The past week all the songs in my playlist have been in random order. I've tried removing an album manually and re-adding it but the songs are still in random order (track 3 before 1, then 6, then 2,...
401 Views
0 replies
0 likes
I have found some problems with the latest update, 1. When i filter a song and try to click it it just playes the song "behind it" for example i have 4 songs in my playlist and filter one of them it will play the first song in my playlist because its...
I have found some problems with the latest update, 1. When i filter a song and try to click it it just playes the song "behind it" for example i have 4 songs in my playlist and filter one of them it ...
Casual Listener
620 Views
1 replies
2 likes
Hi can we use other apps like eq and amps too get more personal sound preference.
Hi can we use other apps like eq and amps too get more personal sound preference.
Casual Listener
598 Views
2 replies
0 likes
Hi, as the title say, I've had to manually turn back on shuffle and repeat all day today like 20 times (No joke) I have re-nstalled but the same still happens? Any ideas?
Hi, as the title say, I've had to manually turn back on shuffle and repeat all day today like 20 times (No joke) I have re-nstalled but the same still happens? Any ideas?
Casual Listener
906 Views
2 replies
0 likes
