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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854771 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854771 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20484 Views
  • 3 replies
  • 0 likes
  • 20484 Views
  • 3 replies
  • 0 likes

Greyed out songs on Android but not on pc

Hey.I have a weird problem. I have a premium Spotify account, I already have music on my pc and my android.But on my phone, all the songs I already have are greyed out and I can't play them while on my pc, some not spotify downloaded songs are (somet...

  • Regular
  • Hey. I have a weird problem. I have a premium Spotify account, I already have music on my pc and my android. But on my phone, all the songs I already have are greyed out and I can't play them while...
  • Pinstripe
  • Regular
  • 1879 Views
  • 5 replies
  • 0 likes
  • 1879 Views
  • 5 replies
  • 0 likes

Issues with Spotify

I have Spotify premium for quite time by now and in that time I've encountered several issues here's a list:- randomly pauses the song or audio just disappear.- randomly deletes my music, all of it, and I need to download it again. Every time that ha...

  • Newbie
  • I have Spotify premium for quite time by now and in that time I've encountered several issues here's a list: - randomly pauses the song or audio just disappear. - randomly deletes my music, all of ...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Superuser Contribution Matching spotify with shazam.

I can't match spotify with shazam,. I don't have the option in shzam, it is update and yes i'm a premium user of spotify. Please help

  • Newbie
  • I can't match spotify with shazam,. I don't have the option in shzam, it is update and yes i'm a premium user of spotify. Please help
  • LGT
  • Regular
  • 7774 Views
  • 9 replies
  • 8 likes
  • 7774 Views
  • 9 replies
  • 8 likes

pnehht85t5v79p8akl99tkm6

So been having this annoying problem where I've been logged out of Spotify and when I log in it kicks me back out to the login so I try again and it will does the same thing so I try logging in from Facebook but it says there is a problem so that doe...

  • Newbie
  • So been having this annoying problem where I've been logged out of Spotify and when I log in it kicks me back out to the login so I try again and it will does the same thing so I try logging in from ...
  • Joe
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! Extreme versus Normal Quality

If I mistakenly downloaded playlists in Normal Quality, do I have to clear cache and start over and redownload in Extreme? These are about 1000 tracks.

  • Visitor
  • If I mistakenly downloaded playlists in Normal Quality, do I have to clear cache and start over and redownload in Extreme? These are about 1000 tracks.
  • TheBrickSlayer
  • Roadie
  • 854 Views
  • 1 replies
  • 0 likes
  • 854 Views
  • 1 replies
  • 0 likes

BMW ConnectedDrive

Hi!I have the following:BMW 330e /w connected drive (2018) and no pending SW updatesSamsung s8 (no pending SW updates) With the following problems:The onboard spotify app - Changing to next song gives random songThe spotify menu is working 50% of the...

  • Casual Listener
  • Hi! I have the following: BMW 330e /w connected drive (2018) and no pending SW updates Samsung s8 (no pending SW updates)   With the following problems: The onboard spotify app - Changing ...
  • 1195 Views
  • 0 replies
  • 2 likes
  • BMW
    ConnectedDrive
  • 1195 Views
  • 0 replies
  • 2 likes

Solved!! Playlist

Tengo dos playlist, una de un genero y otra de genero distinto, ambas con muchas canciones, quisiera poder reproducir las dos playlist como si fueran una y no tener que pasar las canciones a una nueva playlist ya que son muchas.

  • Newbie
  • Tengo dos playlist, una de un genero y otra de genero distinto, ambas con muchas canciones, quisiera poder reproducir las dos playlist como si fueran una y no tener que pasar las canciones a una nuev...
  • TheBrickSlayer
  • Roadie
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Solved!! App en pantalla bloqueada

Estimados, en un principio, mientras reproducía música en mi S6 edge de spotify, con la pantalla bloqueada podía cambiar el tema que escuchaba y demás opciones que ya no las tengo.Cada vez que quiero pasar un tema, tengo que desbloquear el teléfono y...

  • Newbie
  • Estimados, en un principio, mientras reproducía música en mi S6 edge de spotify, con la pantalla bloqueada podía cambiar el tema que escuchaba y demás opciones que ya no las tengo. Cada vez que quie...
  • ivanchra
  • Newbie
  • 165863 Views
  • 25 replies
  • 2 likes
  • 165863 Views
  • 25 replies
  • 2 likes

Volume too low on android app

After I updated Spotify I noticed that my volume is too low, I have uninstalled the app, clean cache, and all I could think of but to no avail, I have tried other apps like Google All Access etc and their sound is fine on spotify is behaving like thi...

  • Regular
  • After I updated Spotify I noticed that my volume is too low, I have uninstalled the app, clean cache, and all I could think of but to no avail, I have tried other apps like Google All Access etc and ...
  • kimera23
  • Newbie
  • 43304 Views
  • 6 replies
  • 2 likes
  • low
    Sound Quality
    volume
  • 43304 Views
  • 6 replies
  • 2 likes

Can't get access to Premium on my Android

Hi! I have a problem with Spotify Premium. I just got Premium, which I did using my computer. But it doesn't seem to work on my phone (it's an Android). I've tried logging out from both units, shutting down the program, restarting my phone.. Still do...

  • Visitor
  • Hi! I have a problem with Spotify Premium. I just got Premium, which I did using my computer. But it doesn't seem to work on my phone (it's an Android). I've tried logging out from both units, shutti...
  • Joe
  • Community Legend
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

I can't use sd card storage in Android app

Hi. When I go to settings in Android app from my smartphone, sd-card option to download offline files doesn't appears. The sd-card appears well installed in my phone. Thanks to all.

  • Casual Listener
  • Hi. When I go to settings in Android app from my smartphone, sd-card option to download offline files doesn't  appears. The sd-card appears well installed in my phone. Thanks to all.
  • Patife_br
  • Newbie
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Weird Audio 'Blips' When Playing Spotify On Chromecast

Hi there, When casting Spotify from my phone, there are some songs that have very strange audio artifacts / blips present that are not present when playing them elsewhere. I play the songs through my phone's speakers, through a speaker system via an ...

  • Regular
  • Hi there,   When casting Spotify from my phone, there are some songs that have very strange audio artifacts / blips present that are not present when playing them elsewhere. I play the songs t...
  • xinux
  • Casual Listener
  • 4672 Views
  • 13 replies
  • 4 likes
  • Android
    chromecast
    iphone
  • 4672 Views
  • 13 replies
  • 4 likes

Widget/Buttons Not working

I have an android phone with the latest version of Spotify on it. When I am in the lock screen and the Spotify widget shows, I cannot advance to the next song or go back. Only the pause/play button works. Also, from the home screen if i pull down the...

  • Newbie
  • I have an android phone with the latest version of Spotify on it. When I am in the lock screen and the Spotify widget shows, I cannot advance to the next song or go back. Only the pause/play button w...
  • Briscoeja
  • Newbie
  • 7031 Views
  • 9 replies
  • 7 likes
  • Android
    App
    buttons
    Widget
  • 7031 Views
  • 9 replies
  • 7 likes

Se sigue pausando

Buenas noches.Ya llevo varios dias con el problema, he intentado absolutamente todo, reiniciar el equipo y la aplicacion.Reinstalar el sistema operativo y el app nada ha funcionado.Esta instalado en un huawei P9 android 6.0Agradezco su pronta colabor...

  • Casual Listener
  • Buenas noches. Ya llevo varios dias con el problema, he intentado absolutamente todo, reiniciar el equipo y la aplicacion. Reinstalar el sistema operativo y el app nada ha funcionado. Esta in...
  • laRous07
  • Newbie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

spotify stops: pause or shuts down

Hello,I have a free spotify account. I have spotify instaled on pc, and recently I've downloaded it on my phone (elephone p8) android 7.0.When I open the spotify on the phone, after a few minuts (maybe less) it just stops playing, shuts down or just ...

  • Casual Listener
  • Hello, I have a free spotify account. I have spotify instaled on pc, and recently I've downloaded it on my phone (elephone p8) android 7.0. When I open the spotify on the phone, after a few minuts ...
  • flavikiwi
  • Casual Listener
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes

Mobile data

Hey guys, just a quick question regarding spotify premium. If I have my playlist downloaded from my wifi connection, when I go out and use mobile data and listen to my playlist will it still use data to listen to it?

  • Newbie
  • Hey guys, just a quick question regarding spotify premium. If I have my playlist downloaded from my wifi connection, when I go out and use mobile data and listen to my playlist will it still use data...
  • jsannn
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Radio is missing from Android app

Hello all, Can anyone help me find the radio stations section in the Android app? It's in my desktop app.. but when I go to the app on my phone, there is "supposed" to be a radio tab at the bottom, next to playlists, search, home etc.. but there is n...

  • Casual Listener
  • Hello all,    Can anyone help me find the radio stations section in the Android app?  It's in my desktop app.. but when I go to the app on my phone, there is "supposed" to be a radio...
  • Cutiebiz
  • Newbie
  • 4317 Views
  • 3 replies
  • 1 likes
  • 4317 Views
  • 3 replies
  • 1 likes

Music Videos on android

Hello just inquiring if anyone else on android has music videos that work on some songs I have Samsung galaxy s7 and they don't work on it my partner has iPhone 7 and hers will play the film clip to some songs but when i open the same play list and s...

  • Casual Listener
  • Hello just inquiring if anyone else on android has music videos that work on some songs I have Samsung galaxy s7 and they don't work on it my partner has iPhone 7 and hers will play the film clip to ...
  • 565 Views
  • 0 replies
  • 0 likes
  • 565 Views
  • 0 replies
  • 0 likes

It doesent plays songs

Vissa latar i spellispes Blir graa pa min Samsung s8 medans kontot funkar pa min nexus 6?.Ingen skillnad i installningarna heller.

  • Casual Listener
  • Vissa latar i spellispes Blir graa pa min Samsung s8 medans kontot funkar pa min nexus 6?. Ingen skillnad i installningarna heller.
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

How do I remove downloaded music?

So, I paid for premium so that I could listen to music offline. However, I was only able to download about half of my playlists, and I want to download the rest. It tells me that I reached the maximum number of downloads, and I need to remove some to...

  • Newbie
  • So, I paid for premium so that I could listen to music offline. However, I was only able to download about half of my playlists, and I want to download the rest. It tells me that I reached the maximu...
  • latrelljennings
  • Regular
  • 257 Views
  • 3 replies
  • 0 likes
  • 257 Views
  • 3 replies
  • 0 likes