Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
yesterday
saxophore
Newbie
7349 Views
40 replies
16 likes

7349 Views
40 replies
16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
861957 Views
11 replies
49 likes
Android
Guide
Troubleshooting

861957 Views
11 replies
49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Moderator
22645 Views
3 replies
0 likes

22645 Views
3 replies
0 likes

Cannot log in

I went to use use Spotify over the weekend but somehow been logged out of my account, went to log in and got error email/password not recognised. I have deleted and installed the app a few times, changed my password and still not able to access throu...

Dannb1990
Newbie
I went to use use Spotify over the weekend but somehow been logged out of my account, went to log in and got error email/password not recognised. I have deleted and installed the app a few t...
2018-03-08 9:07:57 AM
159 Views
0 replies
0 likes

159 Views
0 replies
0 likes

Cannot login into my account

Cannot login into my account even if my credentials are correct, it always shows that my credentials are incorrect.

dsonmoch06
Newbie
Cannot login into my account even if my credentials are correct, it always shows that my credentials are incorrect.
2018-03-08 7:14:32 AM
162 Views
0 replies
0 likes

162 Views
0 replies
0 likes

Cannot delete greyed out song from my own playlist

So one of the songs I saved on my personal playlist became unavailable, but it doesn't give me the option to remove it. I can remove it from my library, but it's still in my playlist. I've seen other similar issues to this, but none of them were solv...

Tommaniacal
Music Fan
So one of the songs I saved on my personal playlist became unavailable, but it doesn't give me the option to remove it. I can remove it from my library, but it's still in my playlist. I've seen other...
2018-03-08 6:34:18 AM
599 Views
0 replies
0 likes

599 Views
0 replies
0 likes

Icon

icon disappeared from Android screen, what i do?

Victorartur
Newbie
icon disappeared from Android screen, what i do?
2018-03-08 4:32:46 AM
2018-03-08 5:48:02 AM
user-removed
Not applicable
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Music limit?

Why is there no option to set a save ( music ) sound limit like on the iphone so it dont give hearing problems

N7n
Newbie
Why is there no option to set a save ( music ) sound limit like on the iphone so it dont give hearing problems
2018-03-08 4:31:51 AM
166 Views
0 replies
0 likes

166 Views
0 replies
0 likes

New Android update?

Hi!Can someone care to explain what happened to the app in the recent update or something. It has gone from okay app to looking like a cheap iOS ripoff on an android phone. Is this how its supposed to look from now on?

haxona
Regular
Hi! Can someone care to explain what happened to the app in the recent update or something. It has gone from okay app to looking like a cheap iOS ripoff on an android phone. Is this how its suppos...
2016-11-03 7:37:51 AM
2018-03-08 2:14:13 AM
DanBone
Newbie
2371 Views
9 replies
1 likes

2371 Views
9 replies
1 likes

Problem with Premium service

Un mese fa ho sottoscritto l'abbonamento a Spotify Premium, pochi giorni fa e avvenuto il pagamento del servizioPoco dopo mi e arrivata un E-mail con scritto che c'era un problema. Ho disinstallato e reinstallato l'app, effettuato l'accesso ma non fu...

ANGELICA14
Newbie
Un mese fa ho sottoscritto l'abbonamento a Spotify Premium, pochi giorni fa e avvenuto il pagamento del servizio Poco dopo mi e arrivata un E-mail con scritto che c'era un problema. Ho disinstallato...
2018-03-07 9:07:13 PM
164 Views
0 replies
0 likes

164 Views
0 replies
0 likes

I cannot log in although my username and password are correct

Everytime I try to log in it kicks me out and brings me back to the log in sceen instantly. My password and username are correct... I have tried multiple times I also tried undownloading and redownloading the app put to no avail. I have tried resetti...

Jessiqwa
Casual Listener
Everytime I try to log in it kicks me out and brings me back to the log in sceen instantly. My password and username are correct... I have tried multiple times I also tried undownloading and redownlo...
2018-03-07 8:23:49 PM
2018-03-07 8:43:05 PM
Jessiqwa
Casual Listener
372 Views
2 replies
1 likes

372 Views
2 replies
1 likes

Problema offline

Buenas,Hace poco migre desde iOS a Android, y dentro de mis Apps imprescindibles esta Spotify, de la cual tengo premium y uso -generalmente- offline. Todo bien, pues lo hacia en iOS, pero ultimamente me ha ocurrido que cuando quiero oir musica, la se...

KMSoftly
Newbie
Buenas, Hace poco migre desde iOS a Android, y dentro de mis Apps imprescindibles esta Spotify, de la cual tengo premium y uso -generalmente- offline. Todo bien, pues lo hacia en iOS, pero ...
2018-03-07 8:23:50 PM
163 Views
0 replies
0 likes

163 Views
0 replies
0 likes

30 min of ad-free music isn't working

This issue, although claimed to have been solved, still exists. Very often, I listen to the ad which says will give you 30 mins of ad-free music afterwards and then before 20 mins has passed I get another ad. Sometimes I will get an ad after just one...

ben_gd
Casual Listener
This issue, although claimed to have been solved, still exists. Very often, I listen to the ad which says will give you 30 mins of ad-free music afterwards and then before 20 mins has passed I get an...
2018-03-07 6:22:14 PM
471 Views
0 replies
0 likes

471 Views
0 replies
0 likes

can't login

I can't login, I was changed my password but it's not work

wakachan_haru
Newbie
I can't login, I was changed my password but it's not work
2018-03-07 5:50:30 PM
2018-03-07 6:22:12 PM
alidemirtas
Newbie
240 Views
1 replies
0 likes

240 Views
1 replies
0 likes

No ads?

I've been using Spotify since around December, and I've been enjoying it thus far. However, I have noticed that I'm getting no ads. I'm not using any third-party software to block this, at least to my knowledge. Perhaps my phone has built-in software...

MercuriusM
Casual Listener
I've been using Spotify since around December, and I've been enjoying it thus far. However, I have noticed that I'm getting no ads. I'm not using any third-party software to block this, at least to m...
2018-03-07 5:35:58 PM
2018-03-07 5:38:36 PM
MercuriusM
Casual Listener
2461 Views
1 replies
1 likes

2461 Views
1 replies
1 likes

lock screen widget

is there a way to switch songs and pause them on the locj screen? not having to go into the phone to do so?

scottratloaf
Casual Listener
is there a way to switch songs and pause them on the locj screen? not having to go into the phone to do so?
2018-03-06 5:42:49 PM
2018-03-07 4:25:36 PM
scottratloaf
Casual Listener
12101 Views
3 replies
1 likes

12101 Views
3 replies
1 likes

Bluetooth Metadata

After the last update yesterday, the metadatas aren't transmitted via bluetooth. Music is still playing in my car, but it always shows the first song i played on the display. My navigation system is a VW RCD 330+.Mobile Phone is a Huawei P10+

eikee97
Newbie
After the last update yesterday, the metadatas aren't transmitted via bluetooth. Music is still playing in my car, but it always shows the first song i played on the display. My navigation system is ...
2018-03-07 3:21:28 PM
1017 Views
0 replies
12 likes

1017 Views
0 replies
12 likes

Off-line tracks keep on dissapearing

My off-line tracks keep on disappearing . I use an Android smartphone and the off-line tracks are on a SD-card which has plenty of space left . I tried a clean installation many times but that doesn't help. This problem exists for many years now, so ...

user-removed
Visitor
My off-line tracks keep on disappearing . I use an Android smartphone and the off-line tracks are on a SD-card which has plenty of space left . I tried a clean installation many times but that doesn'...
2018-03-07 2:55:21 PM
165 Views
0 replies
0 likes

165 Views
0 replies
0 likes

LOST OFFLINE SONGS

I've seen other similar posts about my problem but I don't think there's an effective solution yet. Every time I go offline, all my downloaded songs and albums go missing but the playlists i made and downloaded always remain. After opening the app ag...

itsmepeterrr
Casual Listener
I've seen other similar posts about my problem but I don't think there's an effective solution yet. Every time I go offline, all my downloaded songs and albums go missing but the playlists i made and...
2017-05-12 7:54:13 PM
2018-03-07 2:42:43 PM
user-removed
Not applicable
5507 Views
17 replies
3 likes
Lost Offline Songs

5507 Views
17 replies
3 likes

Solved!! Cannot login on android

hi, I did a reset on my android and now I cannot login anymore. user credentials are correct and I can login on web and laptops without any problem. I removed the android from the connected offline devices but this did not help either.what should I d...

pelo8
Newbie
hi, I did a reset on my android and now I cannot login anymore. user credentials are correct and I can login on web and laptops without any problem. I removed the android from the connected ...
2016-09-12 10:51:09 AM
2018-03-07 1:15:04 PM
chr1sty
Newbie
1159 Views
5 replies
0 likes

1159 Views
5 replies
0 likes

Download

I'm having trouble downloading my playlist. It says "go to settings to download using cellular". I went to my settings & toggled it & went back to my playlist to download it but it just says the same thing. What's going on?

itsme_eryn
Newbie
I'm having trouble downloading my playlist. It says "go to settings to download using cellular". I went to my settings & toggled it & went back to my playlist to download it but it just says ...
2018-03-07 8:21:41 AM
2018-03-07 8:37:08 AM
Bachstrom
Newbie
221 Views
1 replies
1 likes

221 Views
1 replies
1 likes

Troubles with logging in via the App

Cant log in via the App, however the password and the username are correct (can log onto the account via the vebsite). What should I do?

22bz6pvxliimtsa
Newbie
Cant log in via the App, however the password and the username are correct (can log onto the account via the vebsite). What should I do?
2018-03-07 6:19:14 AM
2018-03-07 7:23:08 AM
phan_times
Community Legend
202 Views
1 replies
0 likes

202 Views
1 replies
0 likes

Next song starts 10-20 secs in, not from beginning

The next song keeps playing 10 to 20 seconds in instead of from the beginning even though the Crossfade is set to 0 seconds and gapless playing is off. I've tried messing with all the settings and nothing seems to change and its really annoying becau...

Sophiav39
Newbie
The next song keeps playing 10 to 20 seconds in instead of from the beginning even though the Crossfade is set to 0 seconds and gapless playing is off. I've tried messing with all the settings ...
2018-02-22 11:19:47 PM
2018-03-07 6:11:36 AM
jechin1
Casual Listener
4487 Views
1 replies
11 likes

4487 Views
1 replies
11 likes

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