Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107390 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217331 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571442 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470755 Views
577 replies
40 likes
Hi.My problem is rather a common one but I haven't found a working solution yet.As in the title - my local files won't sync to my Android device. What is more interesting - my local files won't sync across any of my devices.Here is the list of things...
Hi. My problem is rather a common one but I haven't found a working solution yet. As in the title - my local files won't sync to my Android device. What is more interesting - my local files won't s...
576 Views
0 replies
1 likes
Spotify UsernameerichovisPlanPremiumCountry USA DeviceGalaxy S7 Edge, Windows 10Operating SystemAndroid 7.0, Windows 10 My Question or Issue It's been reported to them multiple times. How hard can it be to sync a full playlist to the active session i...
Spotify Username erichovis Plan Premium Country USA Device Galaxy S7 Edge, Windows 10 Operating System Android 7.0, Windows 10 My Question or Issue It's been ...
440 Views
0 replies
0 likes
Spotify UsernamewardenmisterPlanPremiumCountry USADeviceLG Stylo 2Operating System Android Oreo My Question or Issue Why are my playlists putting the songs in an album out of order on mobile despite hitting the album order
Spotify Username wardenmister Plan Premium Country USA Device LG Stylo 2 Operating System Android Oreo My Question or Issue Why are my playlists putting the ...
Newbie
692 Views
3 replies
1 likes
My galaxy s8+ used to always show what my spotify was playing with the artist name and song title but after a simple phone reset it doesn't show that anymore. The attach photo is what it used to look like. I'm just trying to get this back onto my pho...
My galaxy s8+ used to always show what my spotify was playing with the artist name and song title but after a simple phone reset it doesn't show that anymore. The attach photo is what it used to look...
Casual Listener
7067 Views
2 replies
0 likes
Spotify UsernamekoladaohioPlanPremiumCountry USDeviceLGv20Operating SystemAndroid 7.0 My Question or IssueAlmost everytime I remove my headphones or AUX cable, the podcast I'm listening to restarts to the begining. It makes it really hard to find my ...
Spotify Username koladaohio Plan Premium Country US Device LGv20 Operating System Android 7.0 My Question or Issue Almost everytime I remove my headphones or AUX cable, the p...
396 Views
0 replies
0 likes
My Question or Issue After the May 2018 "Free User" update, artist bio is longer visible. Was this removed from the free app?Is there still a way to view?
My Question or Issue After the May 2018 "Free User" update, artist bio is longer visible. Was this removed from the free app? Is there still a way to view?
430 Views
0 replies
0 likes
PlanPremium CountryUSA Device Samsung Galaxy S8 Operating SystemAndroid My Question or Issue So basically what's happening is that when I go to my playlist and I only want to hear songs by Eric Church or Sara Evans I type in the filter box their name...
Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android My Question or Issue So basically what's happening is that when...
Casual Listener
401 Views
1 replies
0 likes
Hello, I listen to spotify on my phone (Samsung Galaxy S8+) on a daily basis at work, and just within the last month it has started skipping during songs. It's completely random. I've tried all of the suggestions I've read on here so far (uninstallin...
Hello, I listen to spotify on my phone (Samsung Galaxy S8+) on a daily basis at work, and just within the last month it has started skipping during songs. It's completely random. ...
Spotify
1908 Views
5 replies
0 likes
I recently purchased an android head unit for my vehicle which supports external HDD via USB. I am wondering if I am able to save playlists from my desktop's spotify to this external HDD (because I have a hardwired connection) and then have the spoti...
I recently purchased an android head unit for my vehicle which supports external HDD via USB. I am wondering if I am able to save playlists from my desktop's spotify to this external HDD (bec...
376 Views
0 replies
0 likes
Hello everybody, I have no "daily mix" section in my Spotify account. My Spotify family account is now activated since more than one month, and my boyfriend who use the same family account has got the "daily mix" section since the first week we had t...
Hello everybody, I have no "daily mix" section in my Spotify account. My Spotify family account is now activated since more than one month, and my boyfriend who use the same family acc...
Composer
605 Views
2 replies
0 likes
I am premium user, i can select song i want to play. The problem is when i follow a playlist(include above 50 songs), and i want to search certain song within the playlist thru the search box. When i select it, the spotify doesnt play that song.inste...
I am premium user, i can select song i want to play. The problem is when i follow a playlist(include above 50 songs), and i want to search certain song within the playlist thru the search box. When i...
Newbie
819 Views
2 replies
0 likes
I'm using a Samsung Galaxy S9+ and when I connect Spotify to my car's Bluetooth (BMW 320d F30), the metadata isn't displayed on my car screen. I have the latest software update for my car and had no issues displaying the metadata using my previous ph...
I'm using a Samsung Galaxy S9+ and when I connect Spotify to my car's Bluetooth (BMW 320d F30), the metadata isn't displayed on my car screen. I have the latest software update for my car and had no ...
Newbie
7369 Views
6 replies
2 likes
I have a premium spotify accoun and uses it frequently on my sony xperia z i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card. Then uppgraded version. Then i checked in what playlists i wanted synched to offl...
I have a premium spotify accoun and uses it frequently on my sony xperia z i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card. ...
Casual Listener
102414 Views
124 replies
27 likes
So, I noticed the other day Spotify kept starting up on my phone (Galaxy S6) and showing notifications of what was playing (while I was streaming music on my PC). I cleared the notification, but every time the song changes the notification pops back ...
So, I noticed the other day Spotify kept starting up on my phone (Galaxy S6) and showing notifications of what was playing (while I was streaming music on my PC). I cleared the notification, but...
Not applicable
53481 Views
11 replies
19 likes
Spotify UsernamestratogrrlPlanFree/PremiumCountry Device Operating SystemAndroid v7.0 My Question or Issue Whenever I try to log in to latest updated from Google Play Spotify by either facebook or with username or password I get a dialogwindow with t...
Spotify Username stratogrrl Plan Free/Premium Country Device Operating System Android v7.0 My Question or Issue Whenever I try to log in to latest updated from ...
1382 Views
0 replies
0 likes
Spotify Username31geu5kdz6euv4zcqooylxpqgeuuPlanPremiumCountryisrael Devicegalaxy a5 2017 My Question or Issuei bought premium and the premium dosent update on my phone device so i bought and im with the free help quick plz
Spotify Username 31geu5kdz6euv4zcqooylxpqgeuu Plan Premium Country israel Device galaxy a5 2017 My Question or Issue i bought premium and the premium dosent upd...
463 Views
0 replies
0 likes
After weeks of being unable to play music on my android (I was "offline" apparently - no I wasnt) I have uninstalled and redownloaded spotify. My phone checks for updates but spotify was coming up with nothing. So I was suprised to find a brand new v...
After weeks of being unable to play music on my android (I was "offline" apparently - no I wasnt) I have uninstalled and redownloaded spotify. My phone checks for updates but spotify was coming up wi...
Casual Listener
62905 Views
18 replies
9 likes
When i try to log in to my account in the galaxy s8 the account just wont popup its dosent say anything just take me back to the login pageIm for israel
When i try to log in to my account in the galaxy s8 the account just wont popup its dosent say anything just take me back to the login page Im for israel
416 Views
0 replies
0 likes
Spotify Username PlanPremiumCountry NorwayDeviceSony xzOperating SystemAndriod My Question or Issue My spotify refuses to remember that i want it to shuffle, only a song or 2 later it goes back to following the list down
Spotify Username Plan Premium Country Norway Device Sony xz Operating System Andriod My Question or Issue My spotify refuses to remember that i want it to shuffl...
739 Views
0 replies
1 likes
Im using latest version Spotify Premium on Samsung Galaxy note 5. No matter ive tried every way from reinstall - until battery optimize issue, but everything still gone wrong. Im using Spotify already for about 1.5 year, this issue came up at about l...
Im using latest version Spotify Premium on Samsung Galaxy note 5. No matter ive tried every way from reinstall - until battery optimize issue, but everything still gone wrong. Im us...
364 Views
0 replies
0 likes
