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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195392 Views

131 replies

10 likes

Android
autoplay
bluetooth
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  • 131 replies
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536896 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441412 Views

565 replies

37 likes

Account
Free
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Spotify only works on Wi-Fi

I have been trying out Spotify for free to see if I liked it. On Friday I decided to pay for a premium account and now the app only works on Wi-Fi, as if it didn't recognize my data connection to the internet (it keeps saying there's no connection). ...

Newbie

I have been trying out Spotify for free to see if I liked it. On Friday I decided to pay for a premium account and now the app only works on Wi-Fi, as if it didn't recognize my data connection to the...

378 Views

0 replies

0 likes

  • 378 Views
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Can't see my own profile

Hi, I need your help because I have a problem with my Spotify account. I used to have an account that I closed, to create a new one with the same email address. The first day was okay, but since 2 weeks I can't see my profile, I don't even have the p...

Newbie

Hi, I need your help because I have a problem with my Spotify account. I used to have an account that I closed, to create a new one with the same email address. The first day was okay, but since 2 we...

657 Views

0 replies

3 likes

  • 657 Views
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  • 3 likes

Cant skip part of an offline track

Hey guys, first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem:I love the fact that I can add audiobooks from my PC in my spotify acc. and download it on my android to listen to it offline. Now, since 2 wee...

Casual Listener

Hey guys,   first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem: I love the fact that I can add audiobooks from my PC in my spotify acc. and downl...

k4oong

Newbie

380 Views

1 replies

0 likes

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  • 1 replies
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I can't publish my own playlist

I literally can't publish my own playlist, I tried to search my playlist with the phone of a friend of mine and we didn't find it... can some1 help me?I already made it public btw...

Newbie

I literally can't publish my own playlist, I tried to search my playlist with the phone of a friend of mine and we didn't find it... can some1 help me? I already made it public btw...

322 Views

0 replies

0 likes

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  • 0 likes

Offline downloaded songs not working when filtering

Date: 20/05/2018Brand: SamsungModel: S7Platform: Android Spotify appDescription: I have my playlist 'mijn favorieten' dowoaded so it is available offline. When I use filtering in that playlist, by pulling the screen downwards, I have noticed that the...

Newbie

Date: 20/05/2018 Brand: Samsung Model: S7 Platform: Android Spotify app Description:   I have my playlist 'mijn favorieten' dowoaded so it is available offline. When I use filtering in tha...

397 Views

0 replies

1 likes

  • 397 Views
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  • 1 likes

Cannot jump to certain part in song downloaded

Hi everyone. I have downloaded a local playlist made on my desktop to my mobile phone and everytime i try to jump to a certain part of a track, it just skips at the beginning of the song. It doesn't matter where i press on the time bar... Anyone else...

Newbie

Hi everyone.  I have downloaded a local playlist made on my desktop to my mobile phone and everytime i try to jump to a certain part of a track, it just skips at the beginning of the song. It d...

366 Views

0 replies

1 likes

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Add Xxxtentacion back on spotify playlists

Please add Xxxtentacion back on spotify, cuz the pregnant girl that he supposedly beat is not even pregnant and she also admitted that he did not do anything to her, and he also saved her life from overdosing on drugs, if not then you should remove t...

Newbie

Please add Xxxtentacion back on spotify, cuz the pregnant girl that he supposedly beat is not even pregnant and she also admitted that he did not do anything to her, and he also saved her life from o...

458 Views

0 replies

0 likes

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Local Files WILL NOT sync to my Pixel

I have tried everything I could find on the forum, but could not get my local files to sync from my computer to my phone.My gear is:Google Pixel (original, American Version, not the 2)Mac book Pro 2017Spotify Premium StudentI have tried the following...

Newbie

I have tried everything I could find on the forum, but could not get my local files to sync from my computer to my phone. My gear is: Google Pixel (original, American Version, not the 2) Mac book...

456 Views

0 replies

0 likes

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music wont play without phone reception

As soon as the phone reception on my phone dissapears, which happens alot for me, all my downloaded music stops playing. It doesnt undownload but it just wont play anymore. as soon as my reception returns theres no problem anymore. This is very annoy...

Newbie

As soon as the phone reception on my phone dissapears, which happens alot for me, all my downloaded music stops playing. It doesnt undownload but it just wont play anymore. as soon as my reception re...

525 Views

0 replies

1 likes

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I've been hacked

I've been using Spotify for a while now, but ever since about 2 weeks ago, someone has been getting into my account playing their own music while I'm trying to listen to mine. It's really frustrating because Spotify is basically unusable now for me b...

Visitor

I've been using Spotify for a while now, but ever since about 2 weeks ago, someone has been getting into my account playing their own music while I'm trying to listen to mine. It's really frustrating...

544 Views

0 replies

0 likes

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Solved!! Bluetooth skipping in car

When listening through Bluetooth in car music constantly skips. I have downloaded all tracks to phone so phone network is not an issue. Tried unistalling app and downloaded songs again and also changed AVRCP Bluetooth version to 1.4, 1.5, and 1.6 wit...

Casual Listener

When listening through Bluetooth in car music constantly skips. I have downloaded all tracks to phone so phone network is not an issue. Tried unistalling app and downloaded songs again and also chang...

Clutchgear

Casual Listener

120615 Views

2 replies

2 likes

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  • 2 replies
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Shuffle disabling when choosing tracks

The last update is really annoying. I have had Spotify for year and listen to music all day. I like to keep shuffle on but at the same time randomly change tracks myself but now when I choose my track the shuffle disables. Need a fix or a way to perm...

Casual Listener

The last update is really annoying. I have had Spotify for year and listen to music all day. I like to keep shuffle on but at the same time randomly change tracks myself but now when I choose my trac...

vorpalclaws

Newbie

871 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

My Spotify don't have radio station

Hi, Spotify staffI love Spotify but there is some problem with mine. When I play a song, it don't have loop button or shuffle. I want to find the reason why it like that??Thanks Spotify.

Newbie

Hi, Spotify staff I love Spotify but there is some problem with mine.  When I play a song, it don't have loop button or shuffle. I want to find the reason why it like that?? Thanks Spotify.

421 Views

0 replies

0 likes

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Playlist Sort/Filter does not work properly

I know there also exists a topic on filtering problem, but I want to state that not only filtering but also sorting does not work in a proper way. It makes me sick. I built a huge playlist as a collection. I sort it by artist and it mixes up albums! ...

Casual Listener

I know there also exists a topic on filtering problem, but I want to state that not only filtering but also sorting does not work in a proper way. It makes me sick. I built a huge playlist as a colle...

518 Views

0 replies

1 likes

  • 518 Views
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  • 1 likes

[Google Home] In-app controls broken

Hi there, the commands for the Spotify App on Google Home seem to be broken at the moment. Everytime I try to interact with Spotify currently playing music on one of my speakers, it stops and complains about some other device playing music over the a...

Newbie

Hi there,   the commands for the Spotify App on Google Home seem to be broken at the moment. Everytime I try to interact with Spotify currently playing music on one of my speakers, it stops an...

514 Views

0 replies

0 likes

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Solved!! Can't connect through WiFi

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Problems started when upgrading Spotify to 3.0.0.1124. ...

Visitor

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Prob...

Howard2018

Newbie

82011 Views

61 replies

5 likes

No connection available
No internet connection android
Wi-Fi
  • 82011 Views
  • 61 replies
  • 5 likes

Song not in my playlist started playing?

Hi so i use spotify on my android and I was listening to my playlist as i usually do and then songs that aren't even on my playlist (i've never even heard of them before!) started playing?? Skipping it gave me another unknown song! Whats going on? Ed...

Newbie

Hi so i use spotify on my android and I was listening to my playlist as i usually do and then songs that aren't even on my playlist (i've never even heard of them before!) started playing?? Skipping ...

Maxim

Spotify Star

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Spotify, why do you insist on putting horrible random music in my playlist?

Spoiler (Highlight to read) Spotify, why do you insist on putting horrible random music in my playlist? Like some random pop spanish song. Ive never once listened to or liked any music similar to this. Even Pandora has more accurate suggestions. It's...

Casual Listener

  Spotify, why do you insist on putting horrible random music in my playlist?  Like some random pop spanish song. Ive never once listened to or liked any music similar to this. Even Pan...

Maxim

Spotify Star

1657 Views

1 replies

3 likes

  • 1657 Views
  • 1 replies
  • 3 likes

Dim album art

Anyone know why the album art is so dim?  Is it like this by default?

Casual Listener

Anyone know why the album art is so dim?  Is it like this by default?

Maxim

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
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Solved!! Can't turn off lastfm scrobbling

I get notifications telling me that there's an error with my lastfm username or password, but since I don't usr lastfm anymore I try to turn it off in the settings option but it goes back on and it's getting annoying.

Casual Listener

I get notifications telling me that there's an error with my lastfm username or password, but since I don't usr lastfm anymore I try to turn it off in the settings option but it goes back on and it's...

Orama

Newbie

4431 Views

4 replies

0 likes

  • 4431 Views
  • 4 replies
  • 0 likes