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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115209 Views

27 replies

4 likes

  • 115209 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231618 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231618 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591080 Views

79 replies

3 likes

  • 591080 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485580 Views

580 replies

42 likes

Account
Free
  • 485580 Views
  • 580 replies
  • 42 likes

How my music sound

A few days ago my music started to sound slower and deeper than usual in my android mobile, and I haven't changed anything. I can't find an option to fix it, please help me.

Newbie

A few days ago my music started to sound slower and deeper than usual in my android mobile, and I haven't changed anything. I can't find an option to fix it, please help me.

Percy_NZ

Casual Listener

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
  • 0 likes

Stops playing on same songs repeatedly

-Spotify Free on Samsung J3 Eclipse running Android NeugetWhenever I play my playlists on my phone, it will often stop playing at the same point of the same songs and just pause. I can't unpause it and restarting the app doesn't work. I do have a pc ...

Newbie

-Spotify Free on Samsung J3 Eclipse running Android Neuget Whenever I play my playlists on my phone, it will often stop playing at the same point of the same songs and just pause. I can't unpause it...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Spotify Playing the Wrong Song When Searching a Playlist

Spotify Usernamejuliandrago-mtPlanPremiumCountry MaltaDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Whenever I search a playlist for a song it always plays the first song on the playlist regardless of what song I search for....

Casual Listener

Spotify Username juliandrago-mt Plan Premium Country  Malta Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  Whenever I search a playlist ...

cmallen

Music Fan

898 Views

1 replies

1 likes

  • 898 Views
  • 1 replies
  • 1 likes

Is there a way to contact Spotify through email to talk about there GODAWFUL app update and fix it

I seriously want to talk to someone at spotify and say what the **bleep** were you thinking to remove so many features that i'm pretty sure many people loved about spotify and it feels pretty **bleep**ing shameful to give and unwanted broken app to t...

Roadie

I seriously want to talk to someone at spotify and say what the **bleep** were you thinking to remove so many features that i'm pretty sure many people loved about spotify and it feels pretty **bleep...

498 Views

0 replies

0 likes

  • 498 Views
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Superuser Contribution Shuffle and repeat reset everytime

The shuffle and repeat settings are reset everytime I play a song. I am using a premium plan and on Android 7.1.1 with latest spotify app. DeviceGoogle Nexus 6Operating SystemAndroid 7.1.1

Casual Listener

The shuffle and repeat settings are reset everytime I play a song. I am using a premium plan and on Android 7.1.1 with latest spotify app.   Device Google Nexus 6 Operating System Android 7...

sidsinha90

Casual Listener

3269 Views

2 replies

3 likes

  • 3269 Views
  • 2 replies
  • 3 likes

lost all local songs on mobile phone while adding another local song

i have around 250 local songs added to my playlists. It worked how it should but i tried adding a new song from my locals and i wasnt able to download it on my mobile phone. I tried again and then all my local songs went gray and i cant download them...

Newbie

  i have around 250 local songs added to my playlists. It worked how it should but i tried adding a new song from my locals and i wasnt able to download it on my mobile phone. I tried again and...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Buzzing

Spotify Username PlanPremiumCountry USA Operating SystemDell XPS, Windows 10 My Question or Issue: Long time Premium user and this is really starting to anoy me. Only happens in Spotify. I like easy music and this started about a week ago. I shut off...

Newbie

Spotify Username   Plan Premium Country  USA   Operating System Dell XPS, Windows 10   My Question or Issue: Long time Premium user and this is really starting to anoy m...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Can't choose a song in a playlist

Spotify UsernamestillslightlyfrozenPlanFree/PremiumCountry DeviceMoto g5Operating SystemAndroid7 My Question or Issue I can't select a song in my playlist.

Casual Listener

Spotify Username stillslightlyfrozen Plan Free/Premium Country   Device Moto g5 Operating System Android7   My Question or Issue  I can't select a song in my playlist.

Reachman

Casual Listener

1356 Views

3 replies

0 likes

  • 1356 Views
  • 3 replies
  • 0 likes

Turns songs on and off, switching songs randomly

Spotify Username_rn-o1yw1gyfPlanPremiumCountry PolandDeviceSamsung Galaxy J7, but it also kept happening on LG Stylus 2Operating SystemAndroid 7.0Spotify version: 8.4.54.536 armV7 My Question or IssueWhen I plug in my headphones Spotify turns songs o...

Newbie

Spotify Username _rn-o1yw1gyf Plan Premium Country  Poland Device Samsung Galaxy J7, but it also kept happening on LG Stylus 2 Operating System Android 7.0 Spotify version: 8.4.54.536 ...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Microphone

Spotify UsernameweswkPlanFree/PremiumCountry U.S.A.DeviceSamsung Galaxy S8 ActiveOperating SystemAndroid My Question or Issue Unresponsive microphone

Casual Listener

Spotify Username weswk Plan Free/Premium Country  U.S.A. Device Samsung Galaxy S8 Active Operating System Android   My Question or Issue  Unresponsive microphone

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Spotify Connect Forces Listening on PC

DeviceLG G5Operating SystemAndroid Nougat My Issue I am currently using a free account, and it is signed in on my PC at home, as well as on my phone. I bike to work and frequently go for walks, and when I'm not home I like to listen to music. However...

Newbie

Device LG G5 Operating System Android Nougat   My Issue   I am currently using a free account, and it is signed in on my PC at home, as well as on my phone. I bike to work and freque...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Android Radio GONE

PlanFree/PremiumCountry USA Devicesony xz premiumOperating SystemAndroid Oreo My Question or IssueThe Radio feature is now missing from the app. This was really the only useful feature on the mobile version, why did you remove it? I'm on Oreo, so Spo...

Gig Goer

  Plan Free/Premium Country  USA   Device sony xz premium Operating System Android Oreo   My Question or Issue The Radio feature is now missing from the app. This...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
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Superuser Contribution interruption of my music for any reason

For some reason my music stop. Somestimes it's after des hours or few minutes their is no clue to predict when it will crush.

Casual Listener

For some reason my music stop. Somestimes it's after des hours or few minutes their is no clue to predict when it will crush.

imnotarealrobot

Gig Goer

4711 Views

8 replies

1 likes

  • 4711 Views
  • 8 replies
  • 1 likes

Release Notes

My Question or IssueWhere can i find a detailed list of Android Release Notes / Updates / Updates Description / Update Log / Update Details / Update Notes / Product News?In the Android Play Store they have a section for each app called "What's New" w...

Casual Listener

My Question or Issue Where can i find a detailed list of Android Release Notes / Updates / Updates Description / Update Log / Update Details / Update Notes / Product News? In the Android Play Sto...

Maxim

Spotify Star

9646 Views

1 replies

27 likes

Product News
Release Notes
Update Details
Update Log
Update Notes
updates
Updates description
  • 9646 Views
  • 1 replies
  • 27 likes

Spotify jumping between playlists

It plays one song from a Playlist and then jumps to another playlist. Restarting the device didn't resolve the issue.Spotify UsernamekokeiliPlanPremiumCountry Device(iPhone 10Operating System(iOS 11.) My Question or Issue

Newbie

It plays one song from a Playlist and then jumps to another playlist. Restarting the device didn't resolve the issue. Spotify Username kokeili Plan Premium Country   Device (iPhone ...

663 Views

0 replies

0 likes

  • 663 Views
  • 0 replies
  • 0 likes

Bug on Spotify UI

Spotify Username PlanPremiumCountryIreland DeviceSamsung Galaxy S8+Operating SystemAndroid 8.0 My Question or Issue I am frequently seeing a UI bug on my Spotify. I don't see a better way of describing it than with a printscreen. Everything else work...

Visitor

Spotify Username   Plan Premium Country Ireland   Device Samsung Galaxy S8+ Operating System Android 8.0   My Question or Issue  I am frequently seeing a UI bug on my...

547 Views

0 replies

1 likes

  • 547 Views
  • 0 replies
  • 1 likes

Local files

Spotify UsernamemerttomrukkPlanPremiumCountry TurkeyDeviceSamsung s7 edgeOperating SystemAndroid 7.0 My Question or Issue I can't download my musics in local files.I tried many solutions but didn't work. I can see the song in my playlist but I can't ...

Newbie

Spotify Username merttomrukk Plan Premium Country  Turkey Device Samsung s7 edge Operating System Android 7.0   My Question or Issue  I can't download my musics in local fi...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Spotify keeps deleting downloaded songs.

As per the subject. Bought a new phone. Cleared all previous offline devices....keeps deleting my downloaded playlists....getting tiresome and expensive. Please help me find a solution.

Newbie

As per the subject. Bought a new phone. Cleared all previous offline devices....keeps deleting my downloaded playlists....getting tiresome and expensive.   Please help me find a solution.

oldumbrella

Casual Listener

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Android version warning galaxy 8

I constantly get an android version warning on my S8 with android 8.0 (see attachment) Why???

Regular

I constantly get an android version warning on my S8 with android 8.0 (see attachment)     Why???

4o4error

Regular

708 Views

1 replies

0 likes

Android
errors
Help
Samsung s8
warning
  • 708 Views
  • 1 replies
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Premium account dont work on my phone but work on pc

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Spotify Username PlanPremiumCountry PolandDeviceXiaomi mi5Operating SystemAndroid My Question or Issue Like on topic, i bought Spoti...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Spotify Username   Plan Premium Country  Poland Device Xiaomi...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes