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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118768 Views

27 replies

4 likes

  • 118768 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239552 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239552 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600410 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492895 Views

581 replies

42 likes

Account
Free
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  • 581 replies
  • 42 likes

Superuser Contribution Does Anyone's Spotify Look Like This?

My Spotify recently updated like a month ago and it looks like this now. I am really confused of how to work it, and I really do not like it. How can I get my old Spotify back?

Visitor

My Spotify recently updated like a month ago and it looks like this now. I am really confused of how to work it, and I really do not like it. How can I get my old Spotify back?

19bjohnson2

Casual Listener

34923 Views

14 replies

5 likes

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  • 14 replies
  • 5 likes

Closes When Not Using

I have a Samsung Galaxy S7 Edge and whenever I stop plqying music for some time the Lock Screen does not show the Spotify thing anymore (the thing where you can omit a song and pause it).It doesn't close the app but for example of this happens and I ...

Newbie

I have a Samsung Galaxy S7 Edge and whenever I stop plqying music for some time the Lock Screen does not show the Spotify thing anymore (the thing where you can omit a song and pause it). It doesn't...

773 Views

0 replies

1 likes

  • 773 Views
  • 0 replies
  • 1 likes

Every time i open the search bar and begin typing, spotify logs me out

I already deleted the cache and uninstalled and reinstalled the app. Everything else works fine, it's just obnoxious when I want to hear a specific song and I get logged outPlanPremiumCountry United StatesDeviceSamsung galaxy s8Operating SystemI dont...

Casual Listener

I already deleted the cache and uninstalled and reinstalled the app. Everything else works fine, it's just obnoxious when I want to hear a specific song and I get logged out Plan Premium Country ...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
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My Library Disappeared and I cant find it

PlanFree/PremiumCountry United StatesDeviceLG Tribute HDOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spotify updated and I can't find my library anymore. I can look through playlists and my daily mix but there is no...

Casual Listener

Plan Free/Premium Country  United States Device LG Tribute HD Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My Spotify updated and I c...

491 Views

0 replies

0 likes

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Solved!! My app doesn't have the updated ui

So I'm pulling my hair out trying to get my spotify to look like the updated ui but even when i update it still looks like the old spotify how can i get mine to look like the newer version where the album art covers the whole screen and you can heart...

Newbie

So I'm pulling my hair out trying to get my spotify to look like the updated ui but even when i update it still looks like the old spotify how can i get mine to look like the newer version where the ...

1219818199

Regular

6747 Views

2 replies

2 likes

  • 6747 Views
  • 2 replies
  • 2 likes

Don‘t play anything

PlanFamilyCountry AustriaDeviceSpoiler (Highlight to read) Chiligreen Tablet (Android) My Question or IssueIt doesn‘t play any song when I press the play button or a song or a playlist.It works on my mobile phone but not on my tablet.The mistake can‘...

Visitor

  Plan Family Country  Austria Device   Chiligreen Tablet (Android)   My Question or Issue It doesn‘t play any song when I press the play button or a song or a playlist....

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Issue with downloaded music

Plan - PremiumCountry - Ireland Device - Android Tablet, with Adnroid 6. My Question or Issue I have installed Tabblet into my car, and installed Spotify on it. So i have downloaded some music after i have switch Offline mode, and every time i turn o...

Newbie

Plan - Premium Country - Ireland   Device - Android Tablet, with Adnroid 6.     My Question or Issue   I have installed Tabblet into my car, and installed Spotify on it. S...

368 Views

0 replies

1 likes

  • 368 Views
  • 0 replies
  • 1 likes

Playlist search not working

PlanPremiumCountry EnglandDeviceSamsungOperating SystemAndroid My Question or Issue Hi, When I search for a song in my playlist and click to play it, it just plays the song at the top of my playlist instead? ThanksJ

Casual Listener

Plan Premium Country  England Device Samsung Operating System Android   My Question or Issue   Hi,   When I search for a song in my playlist and click to play it, it ...

FujimoraPantsu

Newbie

955 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can Loop and Shuffle be on by default?

PlanPremiumCountry PhilippinesDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueIs there a way to have the shuffle and loop on be default? Whenever I pick a song from a different album/playlist, the shuffle and album loop tu...

Newbie

Plan Premium Country  Philippines Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue Is there a way to have the shuffle and loop on be default? When...

599 Views

0 replies

1 likes

  • 599 Views
  • 0 replies
  • 1 likes

Bug: Podcast playback using bluetooth controls

PlanPremiumCountrySwedenDeviceSamsung Galaxy s8Operating SystemLatest Android, whatever that is on s8 My Question or Issue When you play a podcast with a bluetooth connection (earbuds, car system) and press pause on the earbud or car-controls. The pl...

Newbie

Plan Premium Country Sweden Device Samsung Galaxy s8 Operating System Latest Android, whatever that is on s8   My Question or Issue   When you play a podcast with a bluetooth con...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

[Android 7.0] Fluctuating volume

PlanPremiumDeviceHuawei P10 liteOperating SystemAndroid 7.0 My Question or Issue The volume drastically goes up and down while listening to music with headphones. The actual volume does not appear to change on screen but I can clearly hear the differ...

Newbie

Plan Premium Device Huawei P10 lite Operating System Android 7.0  My Question or Issue  The volume drastically goes up and down while listening to music with headphones. The actual v...

e114-bkork_hi

Casual Listener

978 Views

1 replies

1 likes

  • 978 Views
  • 1 replies
  • 1 likes

I updated my spotify app and now my library is replaced with favorites.

So recently updated my spotify app on android. Everything looks fine, expect the library of songs got replaced with favorites. So that means i cant look up what song i have in my library. Also if i shuffe the favorites, it dosent really shuffle the s...

Roadie

So recently updated my spotify app on android. Everything looks fine, expect the library of songs got replaced with favorites. So that means i cant look up what song i have in my library. Also if i s...

Miagrace1011

Newbie

3724 Views

14 replies

2 likes

  • 3724 Views
  • 14 replies
  • 2 likes

Why I can't change the timeline of the local files synced with my phone?

PlanPremium CountryBrazil DeviceGalaxy A9 Operating SystemAndroid 6.0.1 My Question or IssueI can't choose wich part of the timeline of the song I wanna hear, when I click on the timeline the song just restart from 0m00s.Happens only with the songs t...

Casual Listener

Plan Premium   Country Brazil   Device Galaxy A9   Operating System Android 6.0.1   My Question or Issue I can't choose wich part of the timeline of the song I wanna ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
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Android auto repeating requested song at random

PlanPREMIUM familyCountry usaDeviceSamsung Galaxy S9+Operating SystemAndroid 9.0 My Question or Issue Basically whenever I ask Google to play a song.... it will play the song and then move on to the next... sometimes maybe even a few. But then it wil...

Newbie

Plan PREMIUM family Country  usa Device Samsung Galaxy S9+ Operating System Android 9.0   My Question or Issue   Basically whenever I ask Google to play a song.... it will p...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Playlist folders not loading.

PlanPremiumCountry United StatesDeviceLG Stylo 2Operating SystemAndroid 5.1.1 My Question or Issue I have a lot of playlist folders. Inside those folders contain a lot of playlists. Each playlist usually has an album in them. However, recently these ...

Newbie

Plan Premium Country  United States Device LG Stylo 2 Operating System Android 5.1.1   My Question or Issue  I have a lot of playlist folders. Inside those folders contain a ...

670 Views

0 replies

1 likes

  • 670 Views
  • 0 replies
  • 1 likes

Solved!! Musica trava com 1 segundo e depois volta.

Sempre que coloco uma musica no smartphone (Moto Z2 Force, Android Oreo) e ela chega no primeiro segundo acaba dando uma travada e depois volta, reparei que em pouquissimas musicas isso nao ocorre mas e uma entre mil praticamente. Chegou no 1 segundo...

Visitor

Sempre que coloco uma musica no smartphone (Moto Z2 Force, Android Oreo) e ela chega no primeiro segundo acaba dando uma travada e depois volta, reparei que em pouquissimas musicas isso nao ocorre ma...

viniciusramsal

Newbie

10112 Views

15 replies

2 likes

  • 10112 Views
  • 15 replies
  • 2 likes

"Favorite songs" Playlist

My Question or IssueHi everyone!Okay so I have an android (Galaxy S7 Edge), and recently the spotify app updated and it messed up all of the saved songs that I had on my favorites playlist. About half of the songs that I originally had in there are g...

Newbie

My Question or Issue Hi everyone! Okay so I have an android (Galaxy S7 Edge), and recently the spotify app updated and it messed up all of the saved songs that I had on my favorites playlist. About...

3791 Views

0 replies

5 likes

  • 3791 Views
  • 0 replies
  • 5 likes

Offline songs repeat even on shuffle

PlPremiumOperating SystemAndroid Oreo My Question or IssueI have downloaded a playlist on my android tablet. When I select shuffle all it does shuffle the songs from the playlist, but when it reaches the last song of the queue returns from start and ...

Casual Listener

Pl Premium Operating System Android Oreo   My Question or Issue I have downloaded a playlist on my android tablet. When I select shuffle all it does shuffle the songs from the playlis...

507 Views

0 replies

1 likes

  • 507 Views
  • 0 replies
  • 1 likes

NFC Specific Playlist

Dear community, I'm currently trying to work with NFC tags to open spotify and start playing a specific playlist.It starts up Spotify, it goes to the next song but it plays from the current playlist and does not re-direct to the playlist I want it to...

Newbie

Dear community,   I'm currently trying to work with NFC tags to open spotify and start playing a specific playlist. It starts up Spotify, it goes to the next song but it plays from the curren...

1205 Views

0 replies

1 likes

  • 1205 Views
  • 0 replies
  • 1 likes

Songs being deleted every time the app updates

PlanPremiumCountryBrazil DeviceMotorola Moto g 5Operating SystemAndroid 7.0 My Question or IssueMy songs are completely erased from the app whenever the, they are out of the application but still take up space on the device, can anyone help me? Does ...

Newbie

  Plan Premium Country Brazil   Device Motorola Moto g 5 Operating System Android 7.0   My Question or Issue My songs are completely erased from the app whenever the, they ...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes