Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
61683 Views
68 replies
26 likes

61683 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28465 Views
5 replies
0 likes

28465 Views
5 replies
0 likes

Albums saved from desktop don't appear as saved on phone

Albums saved from the desktop version aren't appearing as saved on my phone. When I save an album using the desktop version, the album will appear in the saved list on my phone. But when I open the album, the app tells me that the album isn't saved a...

user-removed
Visitor
Albums saved from the desktop version aren't appearing as saved on my phone. When I save an album using the desktop version, the album will appear in the saved list on my phone. But when I ...
2018-05-04 3:56:45 PM
346 Views
0 replies
0 likes

346 Views
0 replies
0 likes

Daily Mix stays the same

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician it just changes back when I start up spotify again...

merco_
Casual Listener
For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician...
2018-05-04 3:10:40 PM
476 Views
0 replies
0 likes

476 Views
0 replies
0 likes

Can't play videos

Hi, I'm from Italy and recently found out that some songs have exclusive videos on the app but I can't find the videos section in the explore tab

Fedefi
Newbie
Hi, I'm from Italy and recently found out that some songs have exclusive videos on the app but I can't find the videos section in the explore tab
2018-05-04 2:33:23 PM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Solved!! Play Saved Artist, and other songs play...

So, for my example I have a list of artists saved and songs for each, example Tracy Lawrence (21 songs). I get in the car and select artist, shuffle (and repeat) and after a random number of songs I get 2-3 other artist songs. Sometimes it will retur...

soulkeeper
Casual Listener
So, for my example I have a list of artists saved and songs for each, example Tracy Lawrence (21 songs). I get in the car and select artist, shuffle (and repeat) and after a random number of so...
2018-05-02 5:14:48 PM
2018-05-04 2:18:11 PM
soulkeeper
Casual Listener
519 Views
2 replies
1 likes

519 Views
2 replies
1 likes

Default device

Hi, Is there any way to set a default device in the spotify app (on android)?Now I have to select it any time (devices available) I startup Spotify... Thanks !

Tsar
Casual Listener
Hi, Is there any way to set a default device in the spotify app (on android)? Now I have to select it any time (devices available) I startup Spotify... Thanks !
2018-05-04 1:26:09 PM
811 Views
0 replies
11 likes

811 Views
0 replies
11 likes

Steering wheel control

I have a 2012 Polo with steering controls, a 1+5 running android 8.1 and i am unable to get the steering controls working or display the songs on my radio... Disconnected and reconnectedRe-installed the spotify app...checked all settings are enabled....

austinmatt181
Newbie
I have a 2012 Polo with steering controls, a 1+5 running android 8.1 and i am unable to get the steering controls working or display the songs on my radio... Disconnected and reconnected Re-i...
2018-05-04 10:08:33 AM
565 Views
0 replies
0 likes

565 Views
0 replies
0 likes

User id

if I'm using Spotify on my cell phone and I'm logged in with facebook. How can I see my user id?

ElLaion
Newbie
if I'm using Spotify on my cell phone and I'm logged in with facebook. How can I see my user id?
2018-05-04 3:59:34 AM
2018-05-04 5:18:21 AM
osornios
Spotify Star
16220 Views
1 replies
1 likes
Android
phone
user id and password

16220 Views
1 replies
1 likes

Bug

I can't follow or unfollow artists

MrDGAF93
Casual Listener
I can't follow or unfollow artists
2018-05-04 1:25:51 AM
377 Views
0 replies
0 likes

377 Views
0 replies
0 likes

Spotify does not automatically start connecting to bluetooth

I recently got a new android phone. My previous phone was on lollipop, my new phone is on oreo. Whenever I would jump into the car with my old phone and turn bluetooth on my radio it would connect very quickly and start playing a song / song be pause...

ejparchment
Regular
I recently got a new android phone. My previous phone was on lollipop, my new phone is on oreo. Whenever I would jump into the car with my old phone and turn bluetooth on my radio it would connect ve...
2018-05-03 12:33:37 AM
642 Views
0 replies
0 likes

642 Views
0 replies
0 likes

Solved!! Loud start to song

The beginning of each song is really loud then it normalizes to the correct volume. It's very quick, but very annoying for each song. Happens to any Bluetooth device I'm connected to. Is there a fix for this?

ejparchment
Regular
The beginning of each song is really loud then it normalizes to the correct volume. It's very quick, but very annoying for each song. Happens to any Bluetooth device I'm connected to. Is there a fix ...
2018-05-03 3:12:45 AM
2018-05-03 12:25:23 AM
ejparchment
Regular
4875 Views
2 replies
1 likes
Loud start to song

4875 Views
2 replies
1 likes

I can't download spotify on Ibasso DX200 (android 6)

I have visited spotify.com and download spotify by browser in ibasso DAP. Downloading can't start?Anyone help?

Soenarto1
Newbie
I have visited spotify.com and download spotify by browser in ibasso DAP. Downloading can't start? Anyone help?
2018-05-03 1:52:31 AM
2018-05-03 11:59:54 PM
Joe
Community Legend
1044 Views
1 replies
0 likes

1044 Views
1 replies
0 likes

Podcast stopped playing on Mobile but can play on desktop

I was listening to spotify:show:72cVljR6gfw5yiVUDMo6g3 on mobile while I drove into school and had gotten nearly 1/3rd of the way through the series. ONe day a couple weeks ago, I could not see the podcast in my history on mobile, could not play it, ...

Okushin
Casual Listener
I was listening to spotify:show:72cVljR6gfw5yiVUDMo6g3 on mobile while I drove into school and had gotten nearly 1/3rd of the way through the series. ONe day a couple weeks ago, I could not see the p...
2018-05-03 9:29:49 PM
319 Views
0 replies
0 likes

319 Views
0 replies
0 likes

PLAY QUEUE BUTTON

The queue button has disappeared so canot access queue at all.anyone alse having that problem?

upthedale
Regular
The queue button has disappeared so canot access queue at all. anyone alse having that problem?
2018-05-03 2:11:59 PM
2018-05-03 7:43:46 PM
upthedale
Regular
391 Views
2 replies
0 likes

391 Views
2 replies
0 likes

Chromecast playback is louder and bass drop volume

Hello! Recently I connected spotify to my chromecast, First thing I noticed was louder playback than from youtube or other applications and when bass is present, volume is decreased a lot. It's not tv's issue, neither speakers. when i play directly t...

martin022
Newbie
Hello! Recently I connected spotify to my chromecast, First thing I noticed was louder playback than from youtube or other applications and when bass is present, volume is decreased a lot. It's not t...
2018-05-03 6:46:48 PM
843 Views
0 replies
1 likes

843 Views
0 replies
1 likes

login

When my phone did an update it logged me out of my account and now when i try to log back in its says please go online and connect to spotify. Im not sure what to do from this point

marinag97
Newbie
When my phone did an update it logged me out of my account and now when i try to log back in its says please go online and connect to spotify. Im not sure what to do from this point
2018-05-03 6:42:41 PM
221 Views
0 replies
0 likes

221 Views
0 replies
0 likes

Spotify icon notification

Hello, in the spotify icon there's a numer 1, as I have a notification, how can I remove it?

Tere0809
Newbie
Hello, in the spotify icon there's a numer 1, as I have a notification, how can I remove it?
2018-05-03 3:31:31 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Spotify Premium does not play songs longer than 6-10 seconds

I am hating spotify right now as I have a premium subsription. I cleaned cache, re-downloaded all songs, app, clean slight and everything. Logged in - out and changed password etc.. my spotify does not work.no matter what I do. and I am in Turkey and...

user-removed
Visitor
I am hating spotify right now as I have a premium subsription. I cleaned cache, re-downloaded all songs, app, clean slight and everything. Logged in - out and changed password etc.. my spotify does n...
2018-05-03 3:31:07 PM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Unkown user in 'Connect to a device'

Hi there,I believe someone has compromised my account recently. There is an unkown iPhone in 'Connect to a device' with random playlists suddenly appearing. Can someone from the support team help me out? My current login method is Facebook so I'm una...

sg_1993
Newbie
Hi there, I believe someone has compromised my account recently. There is an unkown iPhone in 'Connect to a device' with random playlists suddenly appearing. Can someone from the support team help m...
2018-05-03 3:15:11 PM
238 Views
0 replies
1 likes

238 Views
0 replies
1 likes

Add Huawei Lockscreen Notification Permission

Hi,Spotify control not work on huawei devices. Please add lockscreen notification permission like Deezer music app. Deezer music app lockscreen control works perfect, but Spotify does not.Screenshots are in Turkish. "Durum çubuğu" = Notification pane...

serefcaneryavuz
Newbie
Hi, Spotify control not work on huawei devices. Please add lockscreen notification permission like Deezer music app. Deezer music app lockscreen control works perfect, but Spotify does not. Screens...
2018-05-03 2:28:30 PM
449 Views
0 replies
0 likes

449 Views
0 replies
0 likes

Random volume changes

I'm running Android Nougat on a Moto X Style. When I play Spotify through the device speakers, the playback randomly shifts volume - starting normal, going very quiet, suddenly loud then quiet again. This only happens with Spotify playback: other aud...

danmeek
Newbie
I'm running Android Nougat on a Moto X Style. When I play Spotify through the device speakers, the playback randomly shifts volume - starting normal, going very quiet, suddenly loud then quiet again....
2018-05-03 1:03:09 PM
458 Views
0 replies
0 likes

458 Views
0 replies
0 likes

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