Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839960 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839960 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13639 Views
  • 1 replies
  • 0 likes
  • 13639 Views
  • 1 replies
  • 0 likes

Solved!! Music Pauses When I switch apps

Background: My spotify premium account on my Samsung J7 is up to date and I recently reinstalled it to fix a technical issue.NOW!!!1. This Darn app keeps pausing out of no where!2. It will stop playing mid- song3. When I switch apps,the music stops4....

  • Casual Listener
  • Background: My spotify premium account on my Samsung J7 is up to date and I recently reinstalled it to fix a technical issue. NOW!!! 1. This Darn app keeps pausing out of no where! 2. It will st...
  • Bombboy
  • Newbie
  • 23919 Views
  • 4 replies
  • 0 likes
  • 23919 Views
  • 4 replies
  • 0 likes

Solved!! Spotify controls not appearing in notification bar

I have a Galaxy S7 with Android 6.0.1 and Spotify version 6.3.0.882. Like the title says, "previous, pause/play, next" functionality as well as the album art are all missing from the notification bar on both home and lock screens. All Spotify notific...

  • Casual Listener
  • I have a Galaxy S7 with Android 6.0.1 and Spotify version 6.3.0.882.    Like the title says, "previous, pause/play, next" functionality as well as the album art are all missing from the n...
  • Rose212
  • Newbie
  • 33072 Views
  • 72 replies
  • 27 likes
  • 33072 Views
  • 72 replies
  • 27 likes

Play all songs by an artist

Hi, I am a premium userI would like to play all songs by an artist but I cant find any buttons of view all song on Android platform. May I know any possible way to do it as it is very painful to enter into each album and add each singles one by one i...

  • Newbie
  • Hi, I am a premium user I would like to play all songs by an artist but I cant find any buttons of view all song on Android platform. May I know any possible way to do it as it is very painful to en...
  • Joe
  • Community Legend
  • 11760 Views
  • 1 replies
  • 12 likes
  • 11760 Views
  • 1 replies
  • 12 likes

Solved!! Delete a playlist

I cant find the option to delete a playlist on the newest version.Is that even possible to delete a playlist on android??

  • Casual Listener
  • I cant find the option to delete a playlist on the newest version. Is that even possible to delete a playlist on android??
  • Assholes5
  • Newbie
  • 3598 Views
  • 3 replies
  • 0 likes
  • 3598 Views
  • 3 replies
  • 0 likes

Can't set my Bluetooth speaker to play spotify as alarm

Hello,I'm having trouble to set my bluetooth speaker JBL Horizon to play my spotify playlist connected via bluetooth with my LG G4 mobile as a alarm.When I set the alarm to play 1 or 2 hours later it works fine. The problem is when I set the alarm at...

  • Casual Listener
  • Hello, I'm having trouble to set my bluetooth speaker JBL Horizon to play my spotify playlist connected via bluetooth with my LG G4 mobile as a alarm. When I set the alarm to play 1 or&nb...
  • robertoChitte
  • Casual Listener
  • 2445 Views
  • 6 replies
  • 1 likes
  • 2445 Views
  • 6 replies
  • 1 likes

Storage

I've been a Premium user for several years but a bit amateur when it comes to tech issues. I have a Samsung Galaxy S6 and am running out of storage. Is there a cloud or app where my music can be stored to free up memory?

  • Newbie
  • I've been a Premium user for several years but a bit amateur when it comes to tech issues. I have a Samsung Galaxy S6 and am running out of storage. Is there a cloud or app where my music can be stor...
  • Joe
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Random pausing on Android app

Last summer, I posted a thread about my Spotify app randomly pausing my (downloaded for offline listening) music. This happens only on the Android app, and does so on heaphones and bluetooth. (I assume also speakers, but I only listen to music on my ...

  • Casual Listener
  • Last summer, I posted a thread about my Spotify app randomly pausing my (downloaded for offline listening) music. This happens only on the Android app, and does so on heaphones and bluetooth. (I assu...
  • lionofthesun
  • Casual Listener
  • 3070 Views
  • 2 replies
  • 11 likes
  • 3070 Views
  • 2 replies
  • 11 likes

Bluetooth mutes when paused

In my 2014 Forester with a stock stereo, Bluetooth audio mutes when Spotify is paused, allowing no other audio to come through. For example, when listening to Spotify over Bluetooth, if I ask Google Assistant a question, Spotify pauses, the audio mut...

  • Casual Listener
  • In my 2014 Forester with a stock stereo, Bluetooth audio mutes when Spotify is paused, allowing no other audio to come through. For example, when listening to Spotify over Bluetooth, if I ask Google ...
  • dber08
  • Casual Listener
  • 597 Views
  • 1 replies
  • 3 likes
  • Pause on mute
  • 597 Views
  • 1 replies
  • 3 likes

Solved!! Music becomes quieter with Android 8.0

Hey, since the Update on Android 8.0 the music becomes quieter when I unlock my Phone, minimize Spotify, get a message or start any application. That's pretty annoying.Is there any solution how to stop this?I'm running Spotify on a oneplus three. Sor...

  • Casual Listener
  • Hey,   since the Update on Android 8.0 the music becomes quieter when I unlock my Phone, minimize Spotify, get a message or start any application.  That's pretty annoying. Is there any ...
  • Vimaer
  • Casual Listener
  • 4862 Views
  • 11 replies
  • 1 likes
  • 4862 Views
  • 11 replies
  • 1 likes

Solved!! Downloading playlists on card for car.

So i just bought a new screen that supports android, but i never have wifi in the car and would like to download them on my carstereo. Is there a way i can perhaps insert the card in my pc, download the tracks to the card, and thus have the offline p...

  • Casual Listener
  • So i just bought a new screen that supports android, but i never have wifi in the car and would like to download them on my carstereo. Is there a way i can perhaps insert the card in my pc, download ...
  • Joe
  • Community Legend
  • 877 Views
  • 3 replies
  • 0 likes
  • 877 Views
  • 3 replies
  • 0 likes

Spotify loading constantly (video of issue inside)

Video Here you see what's going on. Latest Spotify build & I've tested older ones too, same thing happening. I got an error message telling me to connect to internet, which I am. Happens with wifi as well at home. Clean install has been done.

  • Gig Goer
  • Video   Here you see what's going on.    Latest Spotify build & I've tested older ones too, same thing happening.    I got an error message telling me to connect to...
  • Gurkburk
  • Gig Goer
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Solved!! Limited Download

How is that possible that i pay every mounth but are limited for my songs download ?

  • Newbie
  • How is that possible that i pay every mounth but are limited for my songs download ? 
  • user-removed
  • Not applicable
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

App closes while playing on another device

Hi Everyone i like to use my phone as a remote control when using Spotify on another device (PC, TV...). When i don't use the App for about 3-5 songs the App closes itself (or is closed by Android) so i have to re-open it to have the control buttons ...

  • Newbie
  • Hi Everyone   i like to use my phone as a remote control when using Spotify on another device (PC, TV...). When i don't use the App for about 3-5 songs the App closes itself (or is closed by A...
  • Toby-Wan
  • Newbie
  • 328 Views
  • 2 replies
  • 1 likes
  • 328 Views
  • 2 replies
  • 1 likes

Superuser Contribution Fail on Download

I do download of the music but after some time when I try listen offline It doesn't play. So, I need to do download again using my data plan. Help me!Sorry for my english, I am from Brazil...

  • Casual Listener
  • I do download of the music but after some time when I try listen offline It doesn't play. So, I need to do download again using my data plan. Help me! Sorry for my english, I am from Brazil...
  • The11thLuckyBug
  • Newbie
  • 282 Views
  • 2 replies
  • 1 likes
  • 282 Views
  • 2 replies
  • 1 likes

App crashing since last update

Hey guys, ever since the latest update, Spotify randomly stops playing music. The app shows the song continuing playing, yet no sound is there to hear. When I then close the app using the "Latest apps" function, it only shows a black screen after reo...

  • Regular
  • Hey guys,   ever since the latest update, Spotify randomly stops playing music. The app shows the song continuing playing, yet no sound is there to hear. When I then close the app using the "L...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Spotify plays random, annoying, unwanted music on Premium account!

I have Spotify Premium in my Nexus since a year or so. In the last weeks, suddenly, it began to play random playlists of totally unrequested commercial HH music. It happens in the middle of an album reproduction, but also and even more annoying when ...

  • Newbie
  • I have Spotify Premium in my Nexus since a year or so. In the last weeks, suddenly, it began to play random playlists of totally unrequested commercial HH music. It happens in the middle of an album ...
  • naughtylawyer
  • Newbie
  • 496 Views
  • 1 replies
  • 0 likes
  • 496 Views
  • 1 replies
  • 0 likes

Local file downloads to mobile no cover art

I bought some music off bandcamp and downloaded it and added it to the local files on my spotify, i then added it to my phone by adding the file to a playlist, connected my desktop and android phone to the same network and downloaded them.My problem ...

  • Casual Listener
  • I bought some music off bandcamp and downloaded it and added it to the local files on my spotify, i then added it to my phone by adding the file to a playlist, connected my desktop and android phone ...
  • Joe
  • Community Legend
  • 721 Views
  • 1 replies
  • 0 likes
  • 721 Views
  • 1 replies
  • 0 likes

Behind the lyrics not working Android

Hi, I'd like to know how to use behind the lyrics, I've tried several songs, but I see no lyrics or the option to activate them, I've checked the behind the lyrics in the app options of my Asus zenfone 2 and I'm using latest app version but I can't s...

  • Newbie
  • Hi, I'd like to know how to use behind the lyrics, I've tried several songs, but I see no lyrics or the option to activate them, I've checked the behind the lyrics  in the app options of my Asus...
  • 426 Views
  • 0 replies
  • 0 likes
  • 426 Views
  • 0 replies
  • 0 likes

Daily Mix not updating on Android

Hello, I'm having a problem with the Daily Mix on my Spotify app on Android. I was previously using the Spotify web player on my laptop and everything was working perfectly. I bought premium and started listening on my phone, but I noticed that the D...

  • Newbie
  • Hello, I'm having a problem with the Daily Mix on my Spotify app on Android. I was previously using the Spotify web player on my laptop and everything was working perfectly. I bought premium and star...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

I'm cancelling my Spotify Premium this month

I don't want to, but Spotify has its head buried in the sand for years now about solving the Android USB DAC problem. Enough, I am sick of waiting. USB is the future, and Spotify is living in the past. From their recent replies to suggestions in this...

  • Roadie
  • I don't want to, but Spotify has its head buried in the sand for years now about solving the Android USB DAC problem. Enough, I am sick of waiting. USB is the future, and Spotify is living in the pas...
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Env: prod