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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376074 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution From iOS to android

Hey I’m moving from iOS to android os. I am logged via fb to Spotify and payed premium. If I change devices . What happen? Do I need to cancel premium on iOS and start over with a new account ? Or I will have a restored everything on a new android de...

Newbie

Hey I’m moving from iOS to android os. I am logged via fb to Spotify and payed premium. If I change devices . What happen? Do I need to cancel premium on iOS and start over with a new account ? Or I ...

user-removed

Not applicable

372 Views

1 replies

0 likes

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Superuser Contribution Cosmetic defect: Software update error message

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pre-4.1 version of Android when I'm actually on 8.1. ...

Newbie

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pr...

user-removed

Not applicable

588 Views

1 replies

0 likes

Android
defect
error message
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Have premium and spotify is not playing songs I pick in my own playlist.

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song but instead play a random song within that playlist...

Casual Listener

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song ...

451 Views

0 replies

0 likes

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Paying by PayPal

Hello!I've met a problem.I can't pay for the subscription by PayPal.When I press 'Agree&Pay', I see only white screen. And there is no payment.You can see it on the screenshots.How can I solve that problem?

Newbie

Hello! I've met a problem. I can't pay for the subscription by PayPal. When I press 'Agree&Pay', I see only white screen. And there is no payment. You can see it on the screenshots. How can ...

262 Views

0 replies

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Can't find artist's information in the new version

Hi!In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature in this version because the bio was really useful and...

Newbie

Hi! In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature ...

397 Views

0 replies

1 likes

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App not synching songs on Android (S7 Edge)

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had. I have already deleted cache, removed the App and changed the storage lo...

Casual Listener

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had.  I have ...

634 Views

0 replies

0 likes

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Lots of songs missing from main playlist

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundreds of songs removed.Thanks

Newbie

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundred...

961 Views

0 replies

0 likes

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Sort by

So the whole time I've had Spotify when I have sorted the play list by artist the playlist who alphabetize the artists and put them in order of each album that artist has done how ever it is now the case each artists song titles are in alphabetic ord...

Newbie

So the whole time I've had Spotify when I have sorted the play list by artist the playlist who alphabetize the artists and put them in order of each album that artist has done how ever it is now the ...

360 Views

0 replies

3 likes

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Entire Playlist Not Showing Up

I can see my playlist fine on my PC but when I try to listen to it on my S7 Edge only half of the songs show up. I can't even see the other half of the songs let alone play them.

Visitor

I can see my playlist fine on my PC but when I try to listen to it on my S7 Edge only half of the songs show up. I can't even see the other half of the songs let alone play them.

363 Views

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Track info not updating when streaming via Android Auto

When streaming Spotify via bluetooth to my car stereo the audio works fine, however the track information does not get updated. The first track that plays shows on the car screen but does not get updated when the next track starts.This only happens w...

Casual Listener

When streaming Spotify via bluetooth to my car stereo the audio works fine, however the track information does not get updated. The first track that plays shows on the car screen but does not get upd...

skrt

Casual Listener

545 Views

1 replies

2 likes

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Bluetooth Sound Problem with Oreo 8

Hey . Mein Huawei P10 mit Oreo 8.0 also Emui hat Probleme. Der Sound kratzt dauerhaft bei Liedern über bluettooh. Was muss ich tun

Casual Listener

Hey . Mein Huawei P10 mit Oreo 8.0 also Emui hat Probleme. Der Sound kratzt dauerhaft bei Liedern über bluettooh. Was muss ich tun   

Odinszorn

Casual Listener

510 Views

2 replies

0 likes

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Superuser Contribution Shuffle button disappeared

Premium user on Android and I updated the app, now the shuffle button on my playlists disappeared. I couldn't find it on any sub-menus. How do I shuffle playlists now?

Newbie

Premium user on Android and I updated the app, now the shuffle button on my playlists disappeared. I couldn't find it on any sub-menus. How do I shuffle playlists now?

bigahen

Newbie

1288 Views

1 replies

9 likes

Android
shuffle
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I can't search for music

Hello, My problem is not that it doesn't search for a song, but once it has found it, it doesn't allow me to reproduce it. Instead, it plays the first song in the playlist. Thank you

Newbie

Hello,   My problem is not that it doesn't search for a song, but once it has found it, it doesn't allow me to reproduce it. Instead, it plays the first song in the playlist.   Thank yo...

315 Views

0 replies

0 likes

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Solved!! Notification icon badge?

I keep getting that icon badge to say I have a notification on the app. How do I view the notification? Why is it popping up? I've never seen a icon badge on Spotify and I've looked every where on the app to try to just view it to get rid of it.Help

Casual Listener

I keep getting that icon badge to say I have a notification on the app. How do I view the notification? Why is it popping up? I've never seen a icon badge on Spotify and I've looked every where on th...

nxshara

Newbie

63018 Views

7 replies

11 likes

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Enable album artwork on Pixel lock screen

For some reason the album artwork isn't fully shown on the lock screen anymore. Just the music widget. Any help is appreciated!

Newbie

For some reason the album artwork isn't fully shown on the lock screen anymore. Just the music widget. Any help is appreciated!

495 Views

0 replies

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Playlist problem

So this just happened.. when I search for a song in my playlist and press play, the songs that usually are at the top of my playlist starts playing. So if I search for a song and get for example 3 matches, and press play on the second one, the second...

Casual Listener

So this just happened.. when I search for a song in my playlist and press play, the songs that usually are at the top of my playlist starts playing. So if I search for a song and get for example 3 ma...

jmoutlaw

Newbie

480 Views

1 replies

0 likes

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Android App autoplaying songs from a search I never did when autoplay is turned off

Hello,I use a Google Pixel, and when I'm not listening to Spotify, it will sometimes turn on automatically and "autoplay" a song, displaying a "search" I never did. (The search is usually for the artist of the song that is playing.) They are always a...

Newbie

Hello, I use a Google Pixel, and when I'm not listening to Spotify, it will sometimes turn on automatically and "autoplay" a song, displaying a "search" I never did. (The search is usually for the a...

369 Views

0 replies

0 likes

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Gear Fit 2 Pro Spotify won't start

Spotify stopped working on my Gear Fit 2 Pro recently, and my suspicion is that it may have coincided with a Samsung update for the watch. I can't recall the exact problems I was having intially, possibly that it wouldn't let me play songs offline. T...

Regular

Spotify stopped working on my Gear Fit 2 Pro recently, and my suspicion is that it may have coincided with a Samsung update for the watch.      I can't recall the exact problems I w...

2281 Views

0 replies

9 likes

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playlists

I went to play a song in my playlist. It shows that I have 900 odd songs in one playlist. but when I click onto it, it only shows about 20. anyone know how to get all my songs showing up again in the playlist?

Newbie

I went to play a song in my playlist. It shows that I have 900 odd songs in one playlist. but when I click onto it, it only shows about 20. anyone know how to get all my songs showing up again in the...

378 Views

0 replies

0 likes

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