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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111286 Views

26 replies

3 likes

  • 111286 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223859 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223859 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581106 Views

79 replies

3 likes

  • 581106 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478418 Views

577 replies

40 likes

Account
Free
  • 478418 Views
  • 577 replies
  • 40 likes

premium dosent work

Spotify Username31geu5kdz6euv4zcqooylxpqgeuuPlanPremiumCountryisrael Devicegalaxy a5 2017 My Question or Issuei bought premium and the premium dosent update on my phone device so i bought and im with the free help quick plz

Newbie

  Spotify Username 31geu5kdz6euv4zcqooylxpqgeuu Plan Premium Country israel  Device galaxy a5 2017     My Question or Issue i bought premium and the premium dosent upd...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Solved!! WHERE IS MY LIBRARY!?

After weeks of being unable to play music on my android (I was "offline" apparently - no I wasnt) I have uninstalled and redownloaded spotify. My phone checks for updates but spotify was coming up with nothing. So I was suprised to find a brand new v...

Casual Listener

After weeks of being unable to play music on my android (I was "offline" apparently - no I wasnt) I have uninstalled and redownloaded spotify. My phone checks for updates but spotify was coming up wi...

b-1i_d3c054tu

Casual Listener

63090 Views

18 replies

9 likes

  • 63090 Views
  • 18 replies
  • 9 likes

Loging in in galaxy s8

When i try to log in to my account in the galaxy s8 the account just wont popup its dosent say anything just take me back to the login pageIm for israel

Newbie

When i try to log in to my account in the galaxy s8 the account just wont popup its dosent say anything just take me back to the login page Im for israel

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Shuffle wont stay on

Spotify Username PlanPremiumCountry NorwayDeviceSony xzOperating SystemAndriod My Question or Issue My spotify refuses to remember that i want it to shuffle, only a song or 2 later it goes back to following the list down

Casual Listener

Spotify Username   Plan Premium Country  Norway Device Sony xz Operating System Andriod   My Question or Issue  My spotify refuses to remember that i want it to shuffl...

744 Views

0 replies

1 likes

  • 744 Views
  • 0 replies
  • 1 likes

Spotify Samsung Galaxy Note 5 keep stop goin to next song after play several song

Im using latest version Spotify Premium on Samsung Galaxy note 5. No matter ive tried every way from reinstall - until battery optimize issue, but everything still gone wrong. Im using Spotify already for about 1.5 year, this issue came up at about l...

Newbie

Im using latest version Spotify Premium on Samsung Galaxy note 5.   No matter ive tried every way from reinstall - until battery optimize issue, but everything still gone wrong.   Im us...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Premium Download frozen

Spotify UsernamesimonmeehangrayPlanPremiumCountryIreland DeviceSamsung A5 2017Operating SystemAndroid My Question or IssueWhenever I click "Download" on a track, album, playlist or podcast episode, I see the grey downward-pointing arrow, as if the do...

Casual Listener

Spotify Username simonmeehangray Plan Premium Country Ireland  Device Samsung A5 2017 Operating System Android   My Question or Issue Whenever I click "Download" on a track, alb...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Bug in shuffle setting

Hi, If you enable "Shuffle" through the "Now Playing" bar, the playlist would play shuffled until the setting was manually de-activated. Now, whenever you manually select a song, the "Shuffle" setting is lost. Just to clarify, this is NOT refererring...

Regular

Hi,   If you enable "Shuffle" through the "Now Playing" bar, the playlist would play shuffled until the setting was manually de-activated.   Now, whenever you manually select a song, th...

Arez424

Casual Listener

1003 Views

2 replies

3 likes

  • 1003 Views
  • 2 replies
  • 3 likes

Autoplay not working in new Spotify Free

Hello, I noticed that when Autoplay is selected in the new version of Spotify Free mobile, it does not work. Steps to reproduce: 1. Start new version of Spotify Free mobile.2. Go into the Settings screen, and turn on Autoplay.3. Press Home, and then ...

Casual Listener

Hello,   I noticed that when Autoplay is selected in the new version of Spotify Free mobile, it does not work. Steps to reproduce:   1. Start new version of Spotify Free mobile. 2. Go ...

736 Views

0 replies

0 likes

  • 736 Views
  • 0 replies
  • 0 likes

How to repeat a song on Android after the UI redesign?

Today my Spotify app on Android updated to the new UI and I cannot seem to figure out how to repeat a song. The repeat button's location seems to have been taken up by the do not play this song button. Anyone know how to do it? I have Spotify premium...

Casual Listener

Today my Spotify app on Android updated to the new UI and I cannot seem to figure out how to repeat a song. The repeat button's location seems to have been taken up by the do not play this song butto...

Firnmylazr

Casual Listener

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

All songs play

How do I shuffle play all my songs on new version of spotify?

Casual Listener

How do I shuffle play all my songs on new version of spotify?

Philipp127

Casual Listener

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Play settings not saved

Whenever I choose a song from a Playlist to play, shuffle and repeat is turned off.And I have to reactivate them both. Then I choose another song to play and they both turn of again.

Newbie

Whenever I choose a song from a Playlist to play, shuffle and repeat is turned off. And I have to reactivate them both. Then I choose another song to play and they both turn of again. 

431 Views

0 replies

4 likes

  • 431 Views
  • 0 replies
  • 4 likes

Automatic playing the first song when opening playlist from a shortrcut

How do I disable automatic playing of the first song in playlist when opening it from a shortcut on my homescreen? If I can't disable it now, can you please add a toggle for that in future updates?

Newbie

How do I disable automatic playing of the first song in playlist when opening it from a shortcut on my homescreen? If I can't disable it now, can you please add a toggle for that in future updates?

532 Views

0 replies

0 likes

Shortcut
  • 532 Views
  • 0 replies
  • 0 likes

Can't download to my SD card

Hi, I can't find the option to download music on my SD card. I did have that option, but recently disappeared, I still have all premium features. I would like to download all my music to my SD because I don't have enough space left on my internal sto...

Newbie

Hi, I can't find the option to download music on my SD card. I did have that option, but recently disappeared, I still have all premium features. I would like to download all my music to my SD becaus...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

Superuser Contribution "Find songs into your playlist" function

Hey guys,Small (and sudden) problem: when I want to find a specific song in one of my playlists I can't play that song but it plays one of the recently added one (like if my Spotify app is following the recently added order and not the personalized o...

Casual Listener

Hey guys, Small (and sudden) problem: when I want to find a specific song in one of my playlists I can't play that song but it plays one of the recently added one (like if my Spotify app is fol...

Marmibò

Casual Listener

806 Views

2 replies

0 likes

Android
Find
playlist problems
  • 806 Views
  • 2 replies
  • 0 likes

Solved!! New UI

My spotify android app changed to a new UI and it's SO BAD. Any way to change it back to the good old interface?

Newbie

My spotify android app changed to a new UI and it's SO BAD. Any way to change it back to the good old interface?

songassistant

Composer

1579 Views

1 replies

1 likes

  • 1579 Views
  • 1 replies
  • 1 likes

Cannot connect to my account on Android (was offline)

HelloI was using Spotify on my Android device on Offline mode, something happened that my account logged off, when trying to log in again, it says I need to conect to internet. Even whem I am using my cellular data or wifi, it doesn't connect. Can yo...

Newbie

Hello I was using Spotify on my Android device on Offline mode, something happened that my account logged off, when trying to log in again, it says I need to conect to internet. Even whem I am using...

songassistant

Composer

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Vorspulen Lokaler Dateien auf dem Handy nicht möglich

Hallo zusammen, ich habe ein paar Lieder auf dem Handy die ich vom Pc runtergeladen habe also Lokale Dateien. Das Problem ist, dass die sich alle nicht vorspulen lassen. Wenn ich versuche vorzuspulen fängt das Lied immer von vorne an. Das ging aber a...

Newbie

Hallo zusammen,   ich habe ein paar Lieder auf dem Handy die ich vom Pc runtergeladen habe also Lokale Dateien. Das Problem ist, dass die sich alle nicht vorspulen lassen. Wenn ich versuche vo...

Kallumongo

Newbie

3373 Views

2 replies

2 likes

  • 3373 Views
  • 2 replies
  • 2 likes

Can't get the new Spotify experience

Hi. I'm using Spotify free on a Samsung Galaxy S8+ (Android 8.0.0), and I have the app updated (version 8.4.54.536). However, none of the promised new features are present! No Data Saver, no on-demand playlists, nothing. It's the same as it has alway...

Visitor

Hi. I'm using Spotify free on a Samsung Galaxy S8+ (Android 8.0.0), and I have the app updated (version 8.4.54.536). However, none of the promised new features are present! No Data Saver, no on-deman...

Maxim

Spotify Star

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Like button problem with new update.

I have a problem with the like button on my Spotify app on Android. I downloaded the latest version of Spotify and it seems to not add songs to my favourite tracks. Does anyone have this same problem?

Visitor

I have a problem with the like button on my Spotify app on Android. I downloaded the latest version of Spotify and it seems to not add songs to my favourite tracks. Does anyone have this same problem?

songassistant

Composer

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Problems during surfing and not reported crashes

Hi.. First of all I'm going to try to explain my problem, but my english is not perfect. I have a Galaxy Note 8. Always I'm listening to the music and surf on the internet at the same time, the loudness is going to be very quite.. The other problem I...

Newbie

Hi.. First of all I'm going to try to explain my problem, but my english is not perfect.   I have a Galaxy Note 8. Always I'm listening to the music and surf on the internet at the same time, ...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes