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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387903 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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NO muisc

all my muisc in my library has been removed, even the ones i have downloaded. My playlist are still there but those songs are about 1/3 of the rest of the music in my downloaded library.

Newbie

all my muisc in my library has been removed, even the ones i have downloaded. My playlist are still there but those songs are about 1/3 of the rest of the music in my downloaded library.

Nathanlr123

Newbie

469 Views

2 replies

0 likes

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Ouvir offline

Não consigo ouvir as músicas no modo offline 

Casual Listener

Não consigo ouvir as músicas no modo offline  

Bittencourt

Spotify Star

1489 Views

7 replies

0 likes

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When I search for a Song in a playlist, It plays one of the first songs from the playlist

As stated in the title, whenever I want to listen to a specific song, it simply plays the song corresponding to it, depending on how far down it is in the search. I have already tried unistalling and reinstalling. Any help please?

Newbie

As stated in the title,  whenever I want to listen to a specific song, it simply plays the song corresponding to it, depending on how far down it is in the search. I have already tried unistalli...

PCarlomagno97

Casual Listener

693 Views

3 replies

0 likes

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Spotify App on Android quitting unexpectedly

Hello!! I need some help with my Spotify app. So I just got an android about 3 weeks ago and since then I've probably used Spotify 3 times, until today... I went on and tried to connected my phone via Bluetooth to my speaker and suddenly it started q...

Casual Listener

Hello!!    I need some help with my Spotify app. So I just got an android about 3 weeks ago and since then I've probably used Spotify 3 times, until today... I went on and tried to connec...

hannahfoh

Casual Listener

1117 Views

4 replies

0 likes

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How to search in a playlist on new version?

I can't search in New Android spotify version. Do I need a premium account to search a song in my playlists?

Gig Goer

I can't search in New Android spotify version. Do I need a premium account to search a song in my playlists? 

388 Views

0 replies

0 likes

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"don't play this" button

I updated spotify to latest version.Ok: it's a mess, the worst You ever done. I can't manage my playlists. But I just want to focus on that "don't play this" button: what does it mean? Does it delete song from playlist? Does it block any song from th...

Gig Goer

I updated spotify to latest version. Ok: it's a mess, the worst You ever done.  I can't manage my playlists.  But I just want to focus on that "don't play this" button: what does it mean...

1094 Views

0 replies

1 likes

Android
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Android storage problem

Hello, Iv'e been using spotify for 2 months now. In the app settings I turned off the download option and the offline mode is off, but the app keep eating my storage and stand about 3.8gb till now. sometimes I delete the cache and data and there is n...

Regular

Hello, Iv'e  been using spotify for 2 months now. In the app settings I turned off the download option and the offline mode is off, but the app keep eating my storage and stand about 3.8gb ...

261 Views

0 replies

0 likes

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Can only skip 6 songs per hour on Phone

I've posted before, but on desktop you can skip whatever **bleep** song you want without premium. What's the deal.

Casual Listener

I've posted before, but on desktop you can skip whatever **bleep** song you want without premium. What's the deal.

Joe

Community Legend

1872 Views

1 replies

0 likes

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Problemas ao iniciar o aplicativo (Android)

Estou com problemas ao iniciar o app no Android, diz que a "Area de Armazenamento não encontrada". Alguém consegue me explicar o motivo ?O smartphone já foi reiniciado e o app já foi reinstalado e nada mudou.

Newbie

Estou com problemas ao iniciar o app no Android, diz que a "Area de Armazenamento não encontrada". Alguém consegue me explicar o motivo ? O smartphone já foi reiniciado e o app já foi reinstalado e ...

401 Views

0 replies

0 likes

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Superuser Contribution From iOS to android

Hey I’m moving from iOS to android os. I am logged via fb to Spotify and payed premium. If I change devices . What happen? Do I need to cancel premium on iOS and start over with a new account ? Or I will have a restored everything on a new android de...

Newbie

Hey I’m moving from iOS to android os. I am logged via fb to Spotify and payed premium. If I change devices . What happen? Do I need to cancel premium on iOS and start over with a new account ? Or I ...

user-removed

Not applicable

379 Views

1 replies

0 likes

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Superuser Contribution Cosmetic defect: Software update error message

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pre-4.1 version of Android when I'm actually on 8.1. ...

Newbie

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pr...

user-removed

Not applicable

603 Views

1 replies

0 likes

Android
defect
error message
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Have premium and spotify is not playing songs I pick in my own playlist.

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song but instead play a random song within that playlist...

Casual Listener

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song ...

463 Views

0 replies

0 likes

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Paying by PayPal

Hello!I've met a problem.I can't pay for the subscription by PayPal.When I press 'Agree&Pay', I see only white screen. And there is no payment.You can see it on the screenshots.How can I solve that problem?

Newbie

Hello! I've met a problem. I can't pay for the subscription by PayPal. When I press 'Agree&Pay', I see only white screen. And there is no payment. You can see it on the screenshots. How can ...

270 Views

0 replies

0 likes

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Can't find artist's information in the new version

Hi!In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature in this version because the bio was really useful and...

Newbie

Hi! In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature ...

400 Views

0 replies

1 likes

  • 400 Views
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App not synching songs on Android (S7 Edge)

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had. I have already deleted cache, removed the App and changed the storage lo...

Casual Listener

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had.  I have ...

639 Views

0 replies

0 likes

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Lots of songs missing from main playlist

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundreds of songs removed.Thanks

Newbie

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundred...

974 Views

0 replies

0 likes

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Sort by

So the whole time I've had Spotify when I have sorted the play list by artist the playlist who alphabetize the artists and put them in order of each album that artist has done how ever it is now the case each artists song titles are in alphabetic ord...

Newbie

So the whole time I've had Spotify when I have sorted the play list by artist the playlist who alphabetize the artists and put them in order of each album that artist has done how ever it is now the ...

382 Views

0 replies

3 likes

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Entire Playlist Not Showing Up

I can see my playlist fine on my PC but when I try to listen to it on my S7 Edge only half of the songs show up. I can't even see the other half of the songs let alone play them.

Visitor

I can see my playlist fine on my PC but when I try to listen to it on my S7 Edge only half of the songs show up. I can't even see the other half of the songs let alone play them.

368 Views

0 replies

0 likes

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Track info not updating when streaming via Android Auto

When streaming Spotify via bluetooth to my car stereo the audio works fine, however the track information does not get updated. The first track that plays shows on the car screen but does not get updated when the next track starts.This only happens w...

Casual Listener

When streaming Spotify via bluetooth to my car stereo the audio works fine, however the track information does not get updated. The first track that plays shows on the car screen but does not get upd...

skrt

Casual Listener

556 Views

1 replies

2 likes

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