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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Can't move tracks to SD card

For some reason I can't move my downloaded tracks to the SD card. I used to have the downloaded tracks on this card, but after I dropped the phone and the screen crashed, the person at the shop where I had the phone fixed removed the card without swi...

Casual Listener

For some reason I can't move my downloaded tracks to the SD card. I used to have the downloaded tracks on this card, but after I dropped the phone and the screen crashed, the person at the shop where...

lelek-kozodój

Casual Listener

770 Views

1 replies

0 likes

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Won't shuffle on "shuffle"

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single time. I now know exactly what song is about to pla...

Casual Listener

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single...

202 Views

0 replies

0 likes

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Offline Song Downloads removed

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices registered. But I only have two devices for Offline S...

Newbie

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices re...

276 Views

0 replies

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Spotify connect problems

I have an annoying issue with Spotify. When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify connect. I didn't even know about Spotify connect, never...

Newbie

I have an annoying issue with Spotify.  When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify...

243 Views

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Speicherort problem android

Spotify premium auf android 7.0 (samsung a3 2017). Auf spotify eingestellt, dass die Daten auf SD Karte gespeichert werden soll. Wenn ich neue Lieder speichere, oder auch eine Playlist herunterlade, dann wird sowolh die Dateien auf dem Gerätspeicher ...

Casual Listener

Spotify premium auf android 7.0 (samsung a3 2017). Auf spotify eingestellt, dass die Daten auf SD Karte gespeichert werden soll. Wenn ich neue Lieder speichere, oder auch eine Playlist herunterlade, ...

black2005

Newbie

1122 Views

1 replies

0 likes

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Issues with SpotifyConnect, Chromecast and volume control

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV. The only solution so far is to force-stop spotify on my android and ...

Music Fan

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV.  ...

TheMiziko

Music Fan

650 Views

1 replies

0 likes

bug
Chromecast Android
Spotify Connect Volume Control
Volume Control
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Müzik kendiliğinden duruyor

Merhaba, yaklaşık 1 yıldır Spotify Premium kullanıcısıyım. Son 3 gündür indirmiş olduğum müzikleri dinlerken müzik kendi kendine duruyor. Bazen 20 dakika aralıklarla, bazen 10 saniye. Uygulamayı silmek dışında ne yapabilirim?

Casual Listener

Merhaba, yaklaşık 1 yıldır Spotify Premium kullanıcısıyım. Son 3 gündür indirmiş olduğum müzikleri dinlerken müzik kendi kendine duruyor. Bazen 20 dakika aralıklarla, bazen 10 saniye. Uygulamayı silm...

31195 Views

0 replies

59 likes

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Can't save music on SD card

Although I have already formated the SD card as potable device, and have already cleaned all the saved configuration and etc, I am not able to save the music on the SD card.

Newbie

Although I have already formated the SD card as potable device, and have already cleaned all the saved configuration and etc, I am not able to save the music on the SD card. 

333 Views

0 replies

0 likes

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No puedo iniciar Sesion

Puse mi dispositivo en modo offline y por un problema se me cerro la sesión de mi cuenta.Al querer volver inicar sesion, la app me dice me conecte a internet porque esta en modo offline. Como soluciono esto sin desinstalar la aplicación!?? Borre la c...

Newbie

Puse mi dispositivo en modo offline y por un problema se me cerro la sesión de mi cuenta. Al querer volver inicar sesion, la app me dice me conecte a internet porque esta en modo offline. Como soluc...

245 Views

0 replies

0 likes

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Can't get to my playlists

Howdy. Using Spotify Free on a Samsung tablet. I can log in, listen to music, add songs to my playlist, etc. However, I can no longer access my playlist:- Press "My Library"- Press "Playlists"I see my playlist briefly populated as a list, but before ...

Regular

Howdy.  Using Spotify Free on a Samsung tablet.  I can log in, listen to music, add songs to my playlist, etc.   However, I can no longer access my playlist: - Press "My Library" -...

Acerider

Regular

911 Views

5 replies

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Se me borran las canciones descargadas

Descargué una nueva versión de la APP (8.4.49.462 armV7). Desde que lo hice, descargo las canciones y cuando vuelvo a entrar a Spotify figuran en "gris" no en verde. Tengo que volver a descargarlas y al volver a entrar sucede lo mismo. Nunca antes me...

Newbie

Descargué una nueva versión de la APP (8.4.49.462 armV7). Desde que lo hice, descargo las canciones y cuando vuelvo a entrar a Spotify figuran en "gris" no en verde. Tengo que volver a descargarlas y...

297 Views

0 replies

0 likes

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Downloa

I have default to external storage, but keeps deleting downloads and defaulting to device again. Very annoying.

Newbie

I have default to external storage, but keeps deleting downloads and defaulting to device again. Very annoying. 

2231 Views

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Ep and single dosen't show up on artist page

Like the title says Ep and single tab is not showing up in the artist page and it drives me crazy cause i cant see the songsIs there a solution???

Visitor

Like the title says Ep and single tab is not showing up in the artist page and it drives me crazy cause i cant see the songs Is there a solution???

238 Views

0 replies

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PROBLEMAS CON LAS NOTIFICACIONES

Tengo un Huawei Y5 ii, Y la verdad e intentado de todo para poder hacer que aparezca el reproductor de Spotify en la pantalla de bloqueo para asi poder pausar o cambiar la cancion sin la necesidad de desbloquear el movil, Por favor, ayuda :((.

Newbie

Tengo un Huawei Y5 ii, Y la verdad e intentado de todo para poder hacer que aparezca el reproductor de Spotify en la pantalla de bloqueo para asi poder pausar o cambiar la cancion sin la necesidad de...

340 Views

0 replies

0 likes

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Superuser Contribution Songs keep skipping and pausing randomly

I'm having this issue on my Samsung Galaxy S8 ever since the most recent update. Can you let us know what operating system and Spotify version you're currently using? Android 8.0 Does this happen when trying to stream music through 3G/4G or on WiFi? ...

Casual Listener

I'm having this issue on my Samsung Galaxy S8 ever since the most recent update. Can you let us know what operating system and Spotify version you're currently using?  Android 8.0 Does t...

Melody

Spotify

993 Views

3 replies

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Free Mobile Android App Won't Shuffle Playlists Anymore

My Free mobile Spotify app will not shuffle anymore. It always plays my playlists from the top of the list in order, which is quite frustrating since the songs at the bottom of the list never get played and I have to hear the same songs every day tha...

Casual Listener

My Free mobile Spotify app will not shuffle anymore. It always plays my playlists from the top of the list in order, which is quite frustrating since the songs at the bottom of the list never get pla...

AlexSAllred

Casual Listener

1504 Views

2 replies

4 likes

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Distorted audio

Hello After I switched phone from a Galaxy S7 Edge to a Galaxy s9+ I have had bad sound. The sound is distorted att voices is "shattered". I have tried cleaning cache both on the phone it self and in the app. I have done a complete reinstallation. I ...

Newbie

Hello   After I switched phone from a Galaxy S7 Edge to a Galaxy s9+ I have had bad sound. The sound is distorted att voices is "shattered".  I have tried cleaning cache both on the phon...

306 Views

0 replies

0 likes

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Error in "Home" and "Radio"

Hi, I'm using Spotify v.8.4.46.575 on my Xiaomi Mi5 with Android 8.0.0. Spotify app, after I tried to clean the cache and after I reinstall the app, still saying there is an error in "Home" and that "Radio" is not available. Moreover from today when ...

Newbie

Hi, I'm using Spotify v.8.4.46.575 on my Xiaomi Mi5 with Android 8.0.0. Spotify app, after I tried to clean the cache and after I reinstall the app, still saying there is an error in "Home" and that ...

299 Views

0 replies

0 likes

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