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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Home, Radio and non-playlist songs unavailable.

Android version 7.0Phone model: Samsung S7 Spotify app version: 8.4.49.462 armV7Things tried already: clear data and cache. Log out, log back in non-facebook account (using the ten digit spotify name) changed password, logged back in via facebook. Re...

Newbie

Android version 7.0 Phone model: Samsung S7  Spotify app version: 8.4.49.462 armV7 Things tried already: clear data and cache. Log out, log back in non-facebook account (using the ten di...

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Playlist sorting options

Hello,My husband has the Samsung S8 and he is unable to sort any playlist on the spotify app. I have the Samsung S8+ and I am able to sort. Can anyone help me figure this out? We are on the same premium family plan.Thanks!

Newbie

Hello, My husband has the Samsung S8 and he is unable to sort any playlist on the spotify app. I have the Samsung S8+ and I am able to sort. Can anyone help me figure this out? We are on the sa...

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filter
Filter Missing Feature Do Not Update
Filter songs
sort playlist
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Premium member but some songs grayed out

I'm a premium family member but some songs in one of my playlists on my android phone are greyed out and won't play. Those same songs on my mac work just fine. I'm not on a trial version, I'm a paying customer, I've tried uninstalling and reinstallin...

Casual Listener

I'm a premium family member but some songs in one of my playlists on my android phone are greyed out and won't play.  Those same songs on my mac work just fine.  I'm not on a trial version,...

mbeuving

Casual Listener

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1 replies

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Spotify aign me out on offline mode...

HiSpotify sign me out randomly, when sign me out in offline mode i can't sign in. In this situation i have to delete app's data and re download all my offline songs. I'm tired download all my songs 2 times in week. What should I do?

Newbie

Hi Spotify sign me out randomly, when sign me out in offline mode i can't sign in. In this situation i have to delete app's data and re download all my offline songs. I'm tired download all my ...

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Spotify will switch to a random song in the middle of a playlist

Exactly what the title said. I will be playing a playlist, and all of a sudden after a song is over, Spotify will switch to a different song that I've never even heard of. It's especially annoying because I can't skip more than 6 songs per hour. Plea...

Casual Listener

Exactly what the title said. I will be playing a playlist, and all of a sudden after a song is over, Spotify will switch to a different song that I've never even heard of. It's especially annoying&nb...

Zeoj99

Casual Listener

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3 replies

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Can't move tracks to SD card

For some reason I can't move my downloaded tracks to the SD card. I used to have the downloaded tracks on this card, but after I dropped the phone and the screen crashed, the person at the shop where I had the phone fixed removed the card without swi...

Casual Listener

For some reason I can't move my downloaded tracks to the SD card. I used to have the downloaded tracks on this card, but after I dropped the phone and the screen crashed, the person at the shop where...

lelek-kozodój

Casual Listener

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1 replies

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Won't shuffle on "shuffle"

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single time. I now know exactly what song is about to pla...

Casual Listener

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single...

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Offline Song Downloads removed

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices registered. But I only have two devices for Offline S...

Newbie

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices re...

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Spotify connect problems

I have an annoying issue with Spotify. When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify connect. I didn't even know about Spotify connect, never...

Newbie

I have an annoying issue with Spotify.  When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify...

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Speicherort problem android

Spotify premium auf android 7.0 (samsung a3 2017). Auf spotify eingestellt, dass die Daten auf SD Karte gespeichert werden soll. Wenn ich neue Lieder speichere, oder auch eine Playlist herunterlade, dann wird sowolh die Dateien auf dem Gerätspeicher ...

Casual Listener

Spotify premium auf android 7.0 (samsung a3 2017). Auf spotify eingestellt, dass die Daten auf SD Karte gespeichert werden soll. Wenn ich neue Lieder speichere, oder auch eine Playlist herunterlade, ...

black2005

Newbie

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1 replies

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Issues with SpotifyConnect, Chromecast and volume control

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV. The only solution so far is to force-stop spotify on my android and ...

Music Fan

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV.  ...

TheMiziko

Music Fan

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1 replies

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bug
Chromecast Android
Spotify Connect Volume Control
Volume Control
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Müzik kendiliğinden duruyor

Merhaba, yaklaşık 1 yıldır Spotify Premium kullanıcısıyım. Son 3 gündür indirmiş olduğum müzikleri dinlerken müzik kendi kendine duruyor. Bazen 20 dakika aralıklarla, bazen 10 saniye. Uygulamayı silmek dışında ne yapabilirim?

Casual Listener

Merhaba, yaklaşık 1 yıldır Spotify Premium kullanıcısıyım. Son 3 gündür indirmiş olduğum müzikleri dinlerken müzik kendi kendine duruyor. Bazen 20 dakika aralıklarla, bazen 10 saniye. Uygulamayı silm...

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Can't save music on SD card

Although I have already formated the SD card as potable device, and have already cleaned all the saved configuration and etc, I am not able to save the music on the SD card.

Newbie

Although I have already formated the SD card as potable device, and have already cleaned all the saved configuration and etc, I am not able to save the music on the SD card. 

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No puedo iniciar Sesion

Puse mi dispositivo en modo offline y por un problema se me cerro la sesión de mi cuenta.Al querer volver inicar sesion, la app me dice me conecte a internet porque esta en modo offline. Como soluciono esto sin desinstalar la aplicación!?? Borre la c...

Newbie

Puse mi dispositivo en modo offline y por un problema se me cerro la sesión de mi cuenta. Al querer volver inicar sesion, la app me dice me conecte a internet porque esta en modo offline. Como soluc...

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Can't get to my playlists

Howdy. Using Spotify Free on a Samsung tablet. I can log in, listen to music, add songs to my playlist, etc. However, I can no longer access my playlist:- Press "My Library"- Press "Playlists"I see my playlist briefly populated as a list, but before ...

Regular

Howdy.  Using Spotify Free on a Samsung tablet.  I can log in, listen to music, add songs to my playlist, etc.   However, I can no longer access my playlist: - Press "My Library" -...

Acerider

Regular

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Se me borran las canciones descargadas

Descargué una nueva versión de la APP (8.4.49.462 armV7). Desde que lo hice, descargo las canciones y cuando vuelvo a entrar a Spotify figuran en "gris" no en verde. Tengo que volver a descargarlas y al volver a entrar sucede lo mismo. Nunca antes me...

Newbie

Descargué una nueva versión de la APP (8.4.49.462 armV7). Desde que lo hice, descargo las canciones y cuando vuelvo a entrar a Spotify figuran en "gris" no en verde. Tengo que volver a descargarlas y...

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Downloa

I have default to external storage, but keeps deleting downloads and defaulting to device again. Very annoying.

Newbie

I have default to external storage, but keeps deleting downloads and defaulting to device again. Very annoying. 

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Ep and single dosen't show up on artist page

Like the title says Ep and single tab is not showing up in the artist page and it drives me crazy cause i cant see the songsIs there a solution???

Visitor

Like the title says Ep and single tab is not showing up in the artist page and it drives me crazy cause i cant see the songs Is there a solution???

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