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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

Hi,Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes.I cast to my chromecast by play it first with my android then cast it to chromecast, but when i change the song in the middle this ...

Newbie

Hi, Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes. I cast to my chromecast by play it first with my android then cast...

Alex

Spotify Legend

847 Views

5 replies

3 likes

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Do you still have to shuffle if you get Premium?

If you have premium, do you still have to shuffle, or will it play songs in order?

Newbie

If you have premium, do you still have to shuffle, or will it play songs in order?

332 Views

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Missing browse and radio tabs

Ever since I updated to the latest version my browse and radio tabs have disappeared, has this happened to anyone else or anyone know how to fix it?

Newbie

Ever since I updated to the latest version my browse and radio tabs have disappeared, has this happened to anyone else or anyone know how to fix it? 

426 Views

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Radio: Downvoting stopped working. Red thumbs down?

As subject says, the ability to downvote a song I don't care much for stopped working just now. I Downvoted one song, worked great, then the thumbs down went red and thus not working any longer. I have certainly not over-used the feature. What is hap...

Visitor

As subject says, the ability to downvote a song I don't care much for stopped working just now. I Downvoted one song, worked great, then the thumbs down went red and thus not working any longer. I ha...

485 Views

0 replies

0 likes

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Music stops automatically

I'm a Spotify Premium user. Music stops automatically for 3 days. Can you help me?

Casual Listener

I'm a Spotify Premium user. Music stops automatically for 3 days. Can you help me?

mchooha

Casual Listener

1009 Views

3 replies

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Shuffle Play doesn't shuffle songs every time

Every time I push Shuffle Play, it should randomize the playlist before playing the songs, so that it starts with different songs each time. For example, if I start Spotify with song #10 the first time, the next time it might start with #3, then with...

Casual Listener

Every time I push Shuffle Play, it should randomize the playlist before playing the songs, so that it starts with different songs each time.  For example, if I start Spotify with song #10 the fi...

niinaribena

Newbie

524 Views

1 replies

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Android TV wont stay signed in

Every time I start up the Android TV version of Spotify I have to login. Anyone else having this issue?I'm on a Sony Bravia.

Music Fan

Every time I start up the Android TV version of Spotify I have to login. Anyone else having this issue? I'm on a Sony Bravia.

549 Views

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Android TV login issue
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About the browse tab redesign

Hello Community, Me and a few friends of mine recently updated their Spotify Android app and saw a new redesign on the Browse tab.First of all I would like to tell that the removal of the icons on the categories and the divider deletion between conce...

Composer

Hello Community,   Me and a few friends of mine recently updated their Spotify Android app and saw a new redesign on the Browse tab. First of all I would like to tell that the removal of the ...

399 Views

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Home, Radio and non-playlist songs unavailable.

Android version 7.0Phone model: Samsung S7 Spotify app version: 8.4.49.462 armV7Things tried already: clear data and cache. Log out, log back in non-facebook account (using the ten digit spotify name) changed password, logged back in via facebook. Re...

Newbie

Android version 7.0 Phone model: Samsung S7  Spotify app version: 8.4.49.462 armV7 Things tried already: clear data and cache. Log out, log back in non-facebook account (using the ten di...

511 Views

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Playlist sorting options

Hello,My husband has the Samsung S8 and he is unable to sort any playlist on the spotify app. I have the Samsung S8+ and I am able to sort. Can anyone help me figure this out? We are on the same premium family plan.Thanks!

Newbie

Hello, My husband has the Samsung S8 and he is unable to sort any playlist on the spotify app. I have the Samsung S8+ and I am able to sort. Can anyone help me figure this out? We are on the sa...

553 Views

0 replies

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filter
Filter Missing Feature Do Not Update
Filter songs
sort playlist
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Premium member but some songs grayed out

I'm a premium family member but some songs in one of my playlists on my android phone are greyed out and won't play. Those same songs on my mac work just fine. I'm not on a trial version, I'm a paying customer, I've tried uninstalling and reinstallin...

Casual Listener

I'm a premium family member but some songs in one of my playlists on my android phone are greyed out and won't play.  Those same songs on my mac work just fine.  I'm not on a trial version,...

mbeuving

Casual Listener

453 Views

1 replies

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Spotify aign me out on offline mode...

HiSpotify sign me out randomly, when sign me out in offline mode i can't sign in. In this situation i have to delete app's data and re download all my offline songs. I'm tired download all my songs 2 times in week. What should I do?

Newbie

Hi Spotify sign me out randomly, when sign me out in offline mode i can't sign in. In this situation i have to delete app's data and re download all my offline songs. I'm tired download all my ...

337 Views

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Spotify will switch to a random song in the middle of a playlist

Exactly what the title said. I will be playing a playlist, and all of a sudden after a song is over, Spotify will switch to a different song that I've never even heard of. It's especially annoying because I can't skip more than 6 songs per hour. Plea...

Casual Listener

Exactly what the title said. I will be playing a playlist, and all of a sudden after a song is over, Spotify will switch to a different song that I've never even heard of. It's especially annoying&nb...

Zeoj99

Casual Listener

992 Views

3 replies

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Can't move tracks to SD card

For some reason I can't move my downloaded tracks to the SD card. I used to have the downloaded tracks on this card, but after I dropped the phone and the screen crashed, the person at the shop where I had the phone fixed removed the card without swi...

Casual Listener

For some reason I can't move my downloaded tracks to the SD card. I used to have the downloaded tracks on this card, but after I dropped the phone and the screen crashed, the person at the shop where...

lelek-kozodój

Casual Listener

785 Views

1 replies

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Won't shuffle on "shuffle"

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single time. I now know exactly what song is about to pla...

Casual Listener

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single...

207 Views

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Offline Song Downloads removed

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices registered. But I only have two devices for Offline S...

Newbie

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices re...

283 Views

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Spotify connect problems

I have an annoying issue with Spotify. When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify connect. I didn't even know about Spotify connect, never...

Newbie

I have an annoying issue with Spotify.  When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify...

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Speicherort problem android

Spotify premium auf android 7.0 (samsung a3 2017). Auf spotify eingestellt, dass die Daten auf SD Karte gespeichert werden soll. Wenn ich neue Lieder speichere, oder auch eine Playlist herunterlade, dann wird sowolh die Dateien auf dem Gerätspeicher ...

Casual Listener

Spotify premium auf android 7.0 (samsung a3 2017). Auf spotify eingestellt, dass die Daten auf SD Karte gespeichert werden soll. Wenn ich neue Lieder speichere, oder auch eine Playlist herunterlade, ...

black2005

Newbie

1135 Views

1 replies

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Issues with SpotifyConnect, Chromecast and volume control

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV. The only solution so far is to force-stop spotify on my android and ...

Music Fan

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV.  ...

TheMiziko

Music Fan

663 Views

1 replies

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bug
Chromecast Android
Spotify Connect Volume Control
Volume Control
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