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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 847137 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 847137 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16180 Views
  • 3 replies
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  • 16180 Views
  • 3 replies
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Download issues

My phone is saying that I can't download any more songs without deleting some, but I only have 3 downloaded on it. On a previous phone I had many more songs downloaded but the phone was lost so I can't delete the downloaded music.

  • Newbie
  • My phone is saying that I can't download any more songs without deleting some, but I only have 3 downloaded on it. On a previous phone I had many more songs downloaded but the phone was lost so I can...
  • Joe
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Crossfade desactivado

El crossfade me aparece desactivado en mi app para Android, por mas que deslice el boton no se activa. Queria que me ayudaran a activar esta funcion. Gracias.

  • Newbie
  • El crossfade me aparece desactivado en mi app para Android, por mas que deslice el boton no se activa. Queria que me ayudaran a activar esta funcion. Gracias. 
  • 1337 Views
  • 0 replies
  • 4 likes
  • 1337 Views
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Spotify stops playing after 2-3 songs

Hey Ive just got my premium account in spotify and since then when im playing a playlist and dont touch the phone, the playlist stops and plays again only if i do any action with the phone. I tried re-installing, played with the fade settings, but no...

  • Casual Listener
  • Hey   Ive just got my premium account in spotify and since then when im playing a playlist and dont touch the phone, the playlist stops and plays again only if i do any action with the phone. ...
  • jcleaves
  • Casual Listener
  • 17420 Views
  • 11 replies
  • 1 likes
  • 17420 Views
  • 11 replies
  • 1 likes

Always on display showing song playing

I've got a Galaxy S7 and for some reason spotify shows what song is playing on the Always on display, isnt there a setting to remove that? I've tried blocking notifications both in regular and advanced settings, aswell as in the Lockscreen-settings. ...

  • Newbie
  • I've got a Galaxy S7 and for some reason spotify shows what song is playing on the Always on display, isnt there a setting to remove that? I've tried blocking notifications both in regular and advanc...
  • Un_owen
  • Newbie
  • 11634 Views
  • 1 replies
  • 2 likes
  • 11634 Views
  • 1 replies
  • 2 likes

Spotify stops playing songs and freeze

Randomly spotify just freeze and stops playing songs. it happens with WIFI, 3g, with downloaded songs and online songs and not only when a song ends, it freezes in middle of the songs too. i already tried reinstalling the app 3 times, clearing cache,...

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  • Regular
  • Randomly spotify just freeze and stops playing songs. it happens with WIFI, 3g, with downloaded songs and online songs and not only when a song ends, it freezes in middle of the songs too.  i a...
  • Tyronium
  • Newbie
  • 10896 Views
  • 16 replies
  • 10 likes
  • 10896 Views
  • 16 replies
  • 10 likes

Songs been removed

The Artist "Spongebozz" and all his songs been removed after a few months on spotify. Is that just in my country (germany)? Or is something wrong with my account?

  • Newbie
  • The Artist "Spongebozz" and all his songs been removed after a few months on spotify. Is that just in my country (germany)? Or is something wrong with my account?
  • BSL13
  • Newbie
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes

iTunes Billing Number +1 (833) 327 2999 iTunes Billing Support contact for help support

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Chromecast Audio does not work with Spotify Free

Despite the Spotify Gear website, Chromecast Audio does not work with Spotify Free on Android as you can see attached. Although the Spotify Gear website only mentions Google Chromecast, Chromecast Audio is also illustrated, so please remove Chromecas...

  • Casual Listener
  • Despite the Spotify Gear website, Chromecast Audio does not work with Spotify Free on Android as you can see attached.   Although the Spotify Gear website only mentions Google Chromecast, ...
  • gizmoboy
  • Casual Listener
  • 4918 Views
  • 4 replies
  • 0 likes
  • 4918 Views
  • 4 replies
  • 0 likes

saying my hard drive is full ,but i still have space

why does it say i cant download and more song as my harddrive as no more space , but i have an sd card with 125gb which spotify to download to and this is ticked to save the songs to , only around 5gb is saved to this sd card my phone is an HTC 1 M8

  • Casual Listener
  • why does it say i cant download and more song as my harddrive as no more space , but i have an sd card with 125gb which spotify to download to and this is ticked to save the songs to , only around 5g...
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Unable to make search

I am unable to make search. Spotify gives offline notification despite i am online.

  • Newbie
  • I am unable to make search. Spotify gives offline notification despite i am online.
  • 68 Views
  • 0 replies
  • 0 likes
  • 68 Views
  • 0 replies
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